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change managemnt
patching, upgrades
Problem Management
System Administration
Software Update Management (SUM) handling
This Job Role is responsible for 2nd level assurance & support activities within
Ericsson Global Services Center Romania;
Tasks details:
Assures the correct functionality by following the routine and fault prevention
guidelines (check and act upon alarms, logs, system monitor indicators)
Takes action before problems become critical: system/hardware failures, hanged
processes, scripts not having desired output, application errors, data flows etc
Technical tasks to add and configure new elements by following specifications and
procedures, extracting the required data from databases (Oracle, Sybase, MSAccess
or others), create new scripts to: improve the functionality, add new functions or
in prevention scope.
Respond to requests raised for ongoing issues and troubleshooting. Perform
emergency troubleshooting for critical issues in a required timeframe, accordingly
to SLA.
Document constantly on managed platforms and maintain a good level of communication
with vendors and clients.
Assures support during systems and applications upgrades, conducts User Acceptance
Tests, performs sanity checks.
Requirements:
Independently handled Core Billing Manager upgrades after a week of training with
a success rate of 100%.
Solved issues on OSS-RC servers running Solaris (Unix OS).
Contributed extensively to the software upgrades and deployments of RBS, RNCs
and MGWs.
https://en.wikipedia.org/wiki/Software_deployment
Test Engineer
Company Name Infosys
Dates Employed Oct 2012 Feb 2015 Employment Duration 2 yrs 5 mos Location
Hyderabad Area, India
Why are you applying for the REALM Program and what leadership qualities are you
hoping to gain from the experience?
Write-In Answer
I'm applying to REALM program because I want to see a typical american workplace as
I'm an international student. I want to gain insight into the life of a
professional and maybe imbibe some of of his/her leadership skills.
I also want to expand my professional network and connect with professional in the
Buffalo/Niagara region.
http://www.3gwirelessjobs.com/resume/printpreview/35126
BA
COllaborated with managers to eleicit and understand proj requirements
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