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Jitin B <jitin.babu@gmail.com>
Re: Your CV
7 messages
Dear Jitin,
Thank you for your email. I sincerely apologise that you have felt the need to request a cancellation / refund. Here at
Taylor CVs we appreciate customer feedback to continuously improve our service. As such I have forwarded all
information to our complaints department for a swift and full investigation into the service and communication you have
received. We aim to have the investigation completed within 3 working days.
As stated our 30 day 100% money back guarantee is in place for your protection and to ensure the best quality of service.
Should we fail to provide the client with communication and customer service necessary or should the purchased
package fail to be received.
For more details regarding our guarantees and processes please see our website: http://taylor-cvs.co.uk/guarantee/
Please be aware that refunds can take up to 5 working days to show in your account.
Kind regards
David Robertson
CV Consultant
Email: david.robertson@taylor-cvs.co.uk
Website: www.taylor-cvs.co.uk
The unauthorised use, disclosure, copying or distribution of this email or any of the information it contains is prohibited and may be unlawful. If you are not the
intended recipient please notify the sender immediately.
Registered in England Number 3473517
https://mail.google.com/mail/u/0/?ui=2&ik=359dce886d&jsver=EfWGX3tyASk.en.&view=pt&q=David.Robertson%40taylor-cvs.co.uk&qs=true&search= 1/6
9/4/2017 Gmail - Re: Your CV
Dear Jitin,
I hope you are well. Please find your updated Trader CV attached. This has been checked with several writers within
finance and we are confident that it encapsultates all the main features to sell your skills and experience as a trader to the
UK market.
As you can see the CV has been modified to include further skills relevant to trading.
Further to our conversation we have also checked it with key word optimisation software.
Please keep in mind that as a software check this is an indication and general summery of the strength of your CV.
It is our firm belief that this CV is fit for purpose to tareget Trader roles as well as related roles within fianance. If you are
seeking guidance I suggest that you utilise this latest version of the CV for trader roles.
Kind regards
David Robertson
CV Consultant
https://mail.google.com/mail/u/0/?ui=2&ik=359dce886d&jsver=EfWGX3tyASk.en.&view=pt&q=David.Robertson%40taylor-cvs.co.uk&qs=true&search= 2/6
9/4/2017 Gmail - Re: Your CV
Email: david.robertson@taylor-cvs.co.uk
Website: www.taylor-cvs.co.uk
The unauthorised use, disclosure, copying or distribution of this email or any of the information it contains is prohibited and may be unlawful. If you are not the
intended recipient please notify the sender immediately.
Registered in England Number 3473517
Hi Jitin,
It is obvious that Karrie has worked with all the information given.
It has been checked for key words and it shows they are in there.
A 2nd writer has gone through it and added a couple of extras in but stated that the CV was Excellent and well written.
https://mail.google.com/mail/u/0/?ui=2&ik=359dce886d&jsver=EfWGX3tyASk.en.&view=pt&q=David.Robertson%40taylor-cvs.co.uk&qs=true&search= 3/6
9/4/2017 Gmail - Re: Your CV
There is no doubt that Karrie has worked on the information I provided, but what I expected from the service is much
more and I have already discussed the same with David.
As for the CV attached in the previous email, I uploaded the same onto a keyword optimization software online and I got
the same results as you have shared in the previous email.
The CV worth and the Summary is exactly the same. Safe to say that this online key-word optimization software and the
one at your end works pretty much on the same algorithm.
https://mail.google.com/mail/u/0/?ui=2&ik=359dce886d&jsver=EfWGX3tyASk.en.&view=pt&q=David.Robertson%40taylor-cvs.co.uk&qs=true&search= 4/6
9/4/2017 Gmail - Re: Your CV
I had redone the CV last shared by Karrie. This is the result of the latest CV I worked on, using the same online software:
And on a lighter note, below is the screenshot of the resume I shared before I opted for the service:
https://mail.google.com/mail/u/0/?ui=2&ik=359dce886d&jsver=EfWGX3tyASk.en.&view=pt&q=David.Robertson%40taylor-cvs.co.uk&qs=true&search= 5/6
9/4/2017 Gmail - Re: Your CV
Hope you understand my stance and initiate the refund on the earliest.
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Warm Regards,
Jitin Babu,
M: +44 7440 016752
E: jitin.babu@gmail.com
Linkedin/JitinBabu
As discussed, I am not expecting a full refund (even though your email and site say otherwise, within 30 days), for the
service I paid for. And I was supposed to get two resumes and two covering letters. I have barely got 3/4 of a first resume
after I initiated the conversation of discontinuing the service within 15 days of initiating the service.
I have been patient on this and would continue to remain so if I get a partial refund if not the full refund.
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https://mail.google.com/mail/u/0/?ui=2&ik=359dce886d&jsver=EfWGX3tyASk.en.&view=pt&q=David.Robertson%40taylor-cvs.co.uk&qs=true&search= 6/6