Documentos de Académico
Documentos de Profesional
Documentos de Cultura
Table of Contents
4.2 Promptly action team member hazard reports according to organisational procedures and WHS
legislative and regulatory requirements ................................................................................................ 50
Taking action on reported hazards .................................................................................................... 50
Appropriate action ............................................................................................................................. 51
Activity 4B .......................................................................................................................................... 52
4.3 Implement procedures to control risks using the hierarchy of control, according to
organisational and WHS legislative requirements ................................................................................. 53
Implementing procedures.................................................................................................................. 53
The hierarchy of control..................................................................................................................... 53
Activity 4C .......................................................................................................................................... 55
4.4 Identify and report inadequacies in existing risk controls according to hierarchy of control and
WHS legislative requirements ................................................................................................................ 56
Identifying inadequate risk controls .................................................................................................. 56
Reporting inadequate risk controls.................................................................................................... 56
Activity 4D .......................................................................................................................................... 57
4.5 Monitor outcomes of reports on inadequacies, where appropriate, to ensure a prompt
organisational response ......................................................................................................................... 58
Monitoring outcomes of reports ....................................................................................................... 58
Pushing for a resolution ..................................................................................................................... 59
Activity 4E........................................................................................................................................... 60
5. Implement and monitor organisational procedures for maintaining WHS records for the team ..... 61
5.1 Accurately complete and maintain WHS records of incidents of occupational injury and disease
in work area, according to WHS policies, procedures and legislative requirements ............................ 62
Records of incidents, injuries, and illnesses....................................................................................... 62
Completing and maintaining records................................................................................................. 62
Activity 5A .......................................................................................................................................... 64
5.2 Use aggregate information and data from work area records to identify hazards and monitor risk
control procedures in work area ........................................................................................................... 65
Using data to identify hazards ........................................................................................................... 65
Using information to monitor risk control procedures...................................................................... 65
Activity 5B .......................................................................................................................................... 66
Summative Assessments........................................................................................................................ 67
Page |4
Unit of Competency
Application
This unit describes the skills and knowledge required to implement and monitor an organisations work
health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet
legislative requirements.
It applies to individuals with supervisory responsibilities for implementing and monitoring the
organisations WHS policies, procedures and programs in a work area. These individuals have a broad
knowledge of WHS policies and contribute well developed skills in creating solutions to unpredictable
problems through analysis and evaluation of information from a variety of sources. They provide
supervision and guidance to others and have limited responsibility for the output of others.
NOTE: The terms 'occupational health and safety' (OHS) and 'work health and safety' (WHS) are
equivalent and generally either can be used in the workplace. In jurisdictions where the Model WHS
Legislation has not been implemented RTOs are advised to contextualise the unit of competency by
referring to the existing State/Territory OHS legislative requirements.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Unit Sector
Performance Criteria
Element Performance Criteria
Elements describe the Performance criteria describe the performance needed to
essential outcomes. demonstrate achievement of the element.
1. Provide information to 1.1 Accurately explain to the work team relevant provisions of
the work team about WHS Acts, regulations and codes of practice
WHS policies and 1.2 Provide information about the organisations WHS policies,
procedures procedures and programs, and ensure it is readily accessible
to, and understandable by the work team
1.3 Regularly provide and clearly explain to the work team
information about identified hazards and the outcomes of
risk assessment and control
4. Implement and 4.1 Identify and report on hazards in work area according to
monitor WHS policies and procedures and WHS legislative and
organisational regulatory requirements
procedures and legal 4.2 Promptly action team member hazard reports according to
requirements for organisational procedures and WHS legislative and
identifying hazards regulatory requirements
and assessing and 4.3 Implement procedures to control risks using the hierarchy of
controlling risks control, according to organisational and WHS legislative
requirements
4.4 Identify and report inadequacies in existing risk controls
according to hierarchy of control and WHS legislative
requirements
4.5 Monitor outcomes of reports on inadequacies, where
appropriate, to ensure a prompt organisational response
Page |6
5. Implement and 5.1 Accurately complete and maintain WHS records of incidents
monitor of occupational injury and disease in work area, according to
organisational WHS policies, procedures and legislative requirements
procedures for 5.2 Use aggregate information and data from work area records
maintaining WHS to identify hazards and monitor risk control procedures in
records for the team work area
Page |7
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the
performance criteria that are required for competent performance.
Reading
o interprets and analyses complex WHS legislative and organisational texts
Writing
o documents WHS legislative and organisational information using structure, layout and language
suitable for audience
o records WHS issues and actions taken according to reporting requirements
o prepares and maintains required records using appropriate structure and vocabulary
Oral communication
o provides WHS legislative and organisational information and advice using structure and
language suitable for audience
Numeracy
o extracts, interprets and comprehends mathematical information in relation to training costs and
risk management data
Navigate the world of work
o takes responsibility for adherence to legal and regulatory responsibilities and organisational
policies and procedures in relation to WHS
o keeps up to date on changes to WHS legislation or regulations and organisational policies and
procedures
Interact with others
o selects and uses appropriate conventions and protocols to facilitate consultation or provide
feedback
o initiates and contributes to facilitating consultative role, responding, explaining, clarifying and
expanding on ideas and information as required
o collaborates with others to achieve individual and team outcomes
Get the work done
o uses combination of formal, logical planning and intuitive understanding of context to identify
relevant information and risks, and identify and evaluate alternative strategies
o uses formal decision-making processes, setting or clarifying goals, gathering information and
identifying and evaluating choices against a set of criteria
o recognises and takes responsibility for reporting WHS risk control inadequacies
o uses formal and informal processes to monitor implementations of WHS solutions and reflect
on
Page |8
Assessment Requirements
Performance Evidence
Explain clearly and accurately to work team the relevant work health and safety (WHS) information
including:
o WHS legislative and organisational requirements
o identified hazards and outcomes of risk assessment and control
Ensure that the team has access to information about WHS policies, procedures and programs in
appropriate structure and language
Implement and monitor procedures according to organisational and legislative WHS requirements
including:
o consultation and communications to enable team members to participate in managing WHS
risks and hazards
o identifying WHS training needs and providing learning opportunities, coaching and mentoring as
appropriate to needs
o identifying, reporting and taking action on WHS hazards and risks
o identifying and reporting inadequacies in existing risk controls and monitoring outcomes to
ensure a prompt organisational response
o reporting on the cost of WHS training
o keeping WHS records
o analysing aggregate WHS data to identify hazards and monitor risk control procedures in work
area.
Knowledge Evidence
To complete the unit requirements safely and effectively, the individual must:
Outline the legal responsibilities and duties of managers, supervisors, persons conducting
businesses or undertakings (PCBUs) and workers in relation to WHS risk management in the
workplace
Identify key provisions of relevant WHS Acts, regulations and codes of practice that apply to the
business and outline how they apply in the work area
Explain organisational policies and procedures relating to hazard identification, risk management,
fire, emergency and evacuation, incident investigation and reporting
Explain the importance of effective consultation mechanisms in managing health and safety risks in
the workplace
Explain how the hierarchy of control applies in the work area
Page |9
Assessment Conditions
Links
1.2. Provide information about the organisations WHS policies, procedures and programs, and
ensure it is readily accessible to, and understandable by the work team
1.3. Regularly provide and clearly explain to the work team information about identified hazards and
the outcomes of risk assessment and control
P a g e | 11
1.1 Accurately explain to the work team relevant provisions of WHS Acts,
regulations and codes of practice
By the end of this chapter, the learner must be able to:
Explain provisions of WHS acts
WHS Law
The Workplace Health and Safety (WHS) legislation replaced Occupational Health and Safety (OHS)
legislation in 2011.
This legislation provides employees across Australia with certain guarantees and standards, in order to
ensure they remain safe in the workplace at all times.
You will need to make it clear that WHS law exists to protect employees, clients, customers, and anyone
else that enters the workplace.
WHS legislation stipulates that employers must provide their staff with:
Safe premises
o for example, think about the work car park and how pedestrians and cars use it
is it safe?
o for example, has electrical equipment been tested and approved for use?
o for example, is there a limit to how many employees can be in workspaces at any
one time?
o for example, are all employees given proper training in safety procedures in your
organisation?
You will need to explain how WHS laws affect workers according to their job role and the industry which
the organisation is a part of. You will find that WHS laws offer a broad spectrum of protection for
employees across a range of industries and workplaces.
You will need to use specific examples. For example, when WHS law stipulates that the working
environment and facilities should be suitable, you will need to make this relevant to your workplace.
You may say, for example, that packaging needs to be cleared from pathways whenever it is spotted, in
order to make sure walkways are safe for all employees.
Sources and areas of law that you may need to explain include:
Commonwealth and territory WHS laws
WHS legislative and regulatory requirements for providing information and training,
including:
o hazard identification
WHS legislative, regulatory and other requirements for the maintenance and
confidentiality of records of occupational injury and disease.
P a g e | 13
Activity 1A
P a g e | 14
You will need to be able to identify all WHS information that is relevant to the work team, before
deciding how to disseminate and communicate it.
o for example, you may need to communicate when wet floor signs need to be
used and how this should be done
Common risks
o for example, this may involve common risks that workers need to avoid in the
workplace, such as operating a piece of machinery without supervision
o for example, this may include information about the dangers of turning up to
work intoxicated, as well as the repercussion if an employee does so
P a g e | 15
o for example, information on the location of evacuation points and fire doors
around the workplace
o for example, information on policies and procedures for making the work
environment safe for children and the elderly
o for example, information on where first aid kits are located in the workplace
o for example, information on how hazards are reported, so that they can be
flagged by managers and supervisors
Incident investigation
o for example, information on who should investigate incidents, and how that
should be done
o for example, information on the wearing of visitor badges for all external
workers
The way in which you communicate information will depend on the size of the workforce and the way in
which it is organised. For example, for a large organisation, the best method would be to use a variety
of methods, such as combining a team meeting with information by email. On the other hand, if you
work for a small organisation, you may simply have to arrange a briefing to alert all staff to safety
information.
Newsletters
Signage
Handbooks
Ethical codes
Displaying information
You will need to make sure that information is displayed clearly, in order to inform and act as a
reminder to all employees. For example, you may have to make sure there is signage around the
workplace that reminds employees to wear a hard hat and hi-vis jacket at all times while in the work
environment.
Make sure policy and procedure information is put up so that it can be accessed by
employees at any time
Make sure there are warnings in place for visually impaired employees and visitors.
P a g e | 17
Activity 1B
P a g e | 18
1.3 Regularly provide and clearly explain to the work team information about
identified hazards and the outcomes of risk assessment and control
By the end of this chapter, the learner must be able to:
Identify hazards in the workplace
Slip hazards
Allergy hazards
Chemical dangers
Remember, you are not just looking for hazards that affect you and your colleagues, but everyone who
enters the workplace. That includes children, the elderly, and disabled people, so you must approach
hazard identification from numerous angles.
o this will help inform you about the areas where hazards usually occur
o equipment and machinery can often cause hazards, especially if they are not
checked and maintained regularly
P a g e | 19
o holding meetings with team members from every level of the hierarchical
structure can help bring safety problems to your attention
Housekeeping
Reviewing health and safety records, including hazard reports, hazardous substances
and dangerous goods registers, and injury records
Send emails
Activity 1C
P a g e | 21
2.2. Apply consultation procedures to facilitate participation of the work team in managing work
area hazards
2.3. Promptly deal with issues raised through consultation, according to organisational consultation
procedures and WHS legislative and regulatory requirements
2.4. Promptly record and communicate to the work team the outcomes of consultation over WHS
issues
P a g e | 22
For example, employees will need to know who to seek assistance from when wanting to learn how to
use a new piece of equipment or machinery safely. They may need to consult with an engineer who has
knowledge of how to operate the equipment safely, including the protective gear required and the risks
to look out for.
Remember: working as a team using all the knowledge and skills available to you is the safest way of
operating.
o managers will generally have a lot of experience and will usually have
experienced and learned from safety issues in the past
Supervisors
Head of department
o a head of department should have a very good idea of all hazards and risks which
are specific to their area
IT experts
o engineers and machinery experts will have a good knowledge of the risks,
hazards, and WHS requirements when using machinery
o customer service personnel will often understand the risks and hazards which
affect customers specifically.
P a g e | 24
Activity 2A
P a g e | 25
Consultation procedures
It is vital that you can apply the appropriate consultation procedures to suit your organisation, and
which are most likely to facilitate the participation of your work team in managing hazards.
You will need to make sure that these representatives are involved in all management and WHS
planning meetings. They will be able to offer insight about risks and hazards from the perspective of the
average employee.
Early response
Your organisations ability to minimise and eradicate risks and hazards will depend on its ability to
respond quickly to worker feedback.
You will need to react quickly and take action when employees:
Make suggestions
Make requests
Raise concerns
Take the time to explain what action has been taken to manage hazards since previous
meetings.
P a g e | 26
Activity 2B
P a g e | 28
Adhere to WHS legislative and regulatory requirements when dealing with issues.
The speed at which you find and implement solutions to health and safety issues is extremely
important. While risks and hazards remain, your colleagues and other visitors are put in danger, so you
should always try to act quickly.
You may have to work with a number of different personnel to solve problems and minimise risks
around the workplace.
Prioritise health and safety issues in terms of the danger they pose to colleagues and
visitors
Discuss all options with relevant colleagues and make a decision, after considering the
evidence
Look ahead to determine whether problems are likely to remain, or if new issues are
likely to arise.
P a g e | 29
Workers are not asked to carry out tasks that are dangerous or where there are high
risks
Activity 2C
P a g e | 31
2.4 Promptly record and communicate to the work team the outcomes of
consultation over WHS issues
By the end of this chapter, the learner must be able to:
Record the strategies agreed on to deal with WHS issues
Clearly communicate what action has been taken and why to all team members.
Not only will this allow employees to track decisions and actions following their involvement (if records
are made public), but it will also act as a reference point so that all employees involved with WHS are
sure about the way forward.
Which members of your team are involved in strategising to remove risks and hazards
for example, this might include the way someone carries out their job,
or it might affect the type of equipment that is used
You should look to make your work as transparent as possible, allowing all employees to see and
understand how their contributions have affected WHS management in your organisation.
Activity 2D
P a g e | 34
3.2. Make arrangements to meet WHS training needs of team members in consultation with
relevant individuals
3.3. Provide workplace learning opportunities and coaching and mentoring assistance to facilitate
team and individual achievement of identified WHS training needs
3.4. Identify and report to management the costs associated with providing training for work team,
for inclusion in financial and management plans
P a g e | 35
Be aware that new training needs will emerge regularly, so it is vital that you remain alert to areas of
WHS management that are not being controlled as effectively as they could be.
Focussing on weaknesses
Identifying WHS training needs will require you to focus on weaknesses in your organisation, and this
could be related to how your organisation is run, the knowledge and skill levels of employees, or the
equipment and processes that are used.
For example, you may identify that employees in a particular department have not been formally
trained on how to use machinery safely. You may notice, for example, that many of them operate
machinery without using the personal protective gear available to them.
Activity 3A
P a g e | 37
The best way to gather information on training needs is to meet with each individual member of the
team. However, this wont be practical in a larger organisation. In this case, you may choose to hold
small meetings with groups of employees from different departments, in order to understand which
areas they may still need training on.
Depending on the type of organisation you work in, and on the hierarchy that exists within it, you may
choose to gather information on training needs from senior members of personnel, or those who have
an overview of activities in the workplace. Some of these personnel are outlined below.
For example, you may need to consult staff members and managers to find out when an employee has a
quiet period in their schedule. You will then be able to use this information to arrange a training block
over that time period.
Activity 3B
P a g e | 40
These opportunities may be internal or external, depending on facilities and teaching staff available
within your organisation. The opportunities available will also depend on your organisations budget for
training employees in WHS areas.
Mentorship schemes
Further qualifications
Online courses
You may have an involvement in the training process, or you may delegate training tasks to other
internal personnel, or external training providers. This will be based on organisational policies and
procedures.
o again, demonstration, verbal instructions, and learning materials can be used for
training
P a g e | 41
Activity 3C
P a g e | 43
3.4 Identify and report to management the costs associated with providing
training for work team, for inclusion in financial and management plans
By the end of this chapter, the learner must be able to:
Identify costs associated with providing training for the work team
You should keep in mind that, although training can be financially costly, it is necessary to meet and
maintain WHS standards across the organisation.
o whether training staff are internal or external, they will need to be compensated
for their efforts
o for example, you may have to rent out a facility to train employees
o taking employees away from their usual tasks will often reduce production
capacity, usually meaning that overall profits take a hit
Equipment costs
o for example, you may have to provide computers and tablets for training
purposes
o external training courses will reduce the time needed to organise and run
training, but they will usually cost more than in-house training.
P a g e | 44
Updating a central financial database system which can be checked by managers at any
point.
P a g e | 45
Activity 3D
P a g e | 46
4.2. Promptly action team member hazard reports according to organisational procedures and WHS
legislative and regulatory requirements
4.3. Implement procedures to control risks using the hierarchy of control, according to
organisational and WHS legislative requirements
4.4. Identify and report inadequacies in existing risk controls according to hierarchy of control and
WHS legislative requirements
4.1 Identify and report on hazards in work area according to WHS policies and
procedures and WHS legislative and regulatory requirements
By the end of this chapter, the learner must be able to:
Identify hazards in the work area, according to WHS requirements
The hazards that you face will largely depend on the type of industry you are in, as well as your
organisations workplace, procedures, and common tasks.
Remember: you will need to stay alert to hazards, making regular checks. Hazards can arise at any time,
posing a serious risk to you, your colleagues, clients, and customers.
o for example, placing flammable materials close to areas where excessive heat is
created
Electrical hazards
o for example, a plug socket which has been damaged and been left unfixed
Slip hazards
o for example, wet floors after cleaning processes have been completed
Flooding
o for example, areas may flood if the workplace is positioned close to a river or
water source with poor flood defences
Chemical hazards
Allergen hazards
Falling items
When you make a report to the appropriate member of personnel, then action can be taken.
The way you report on hazards will often depend on the severity of the hazard and the risk that it poses.
Of course, more serious hazards will need to be reported immediately, so that action can be taken to
remove any danger.
o this may need to be done when a very serious hazard is identified, and
immediate action needs to be taken
o you should tell them what the hazard is, what risks it poses, where it is located,
and what is being done about it
o usually, this method will allow all relevant employees to see information on
hazards when they log in to the system.
P a g e | 49
Activity 4A
P a g e | 50
o this will decrease the chances of hazards affecting workers and visitors further
Appropriate action
The action you take must be appropriate for the type and severity of the hazard which is identified. Your
organisation may have specific policies and procedures about the type of action that needs to be taken
in certain situations, and you will be required to follow this exactly.
Also, being aware of the content of WHS legislation will help you identify the appropriate action to be
taken in any given situation.
For example, if an employee has identified that a machine is dangerous to use and that it has caused an
injury, then you must immediately put this machine out of action to remove further risk. You will then
need to arrange for a qualified maintenance professional to test the machinery under controlled
conditions. It should not be used again until it is properly tested and fit for purpose.
P a g e | 52
Activity 4B
P a g e | 53
Implementing procedures
It is important that you can implement effective procedures to control risks in the workplace.
Control procedures will vary in terms of complexity, cost, and effectiveness, so you will need to know
what combination of strategies is most appropriate for your workplace. This will be based on the type of
risks you are trying to control and their severity, as well as the size of your organisation and your budget
for control procedures.
For example, if you have identified that a certain cleaning chemical you use may have long-term health
impacts, you may need to swap this cleaning product/material for another. The substitute must be
effective, financially viable and, above all, it must be safe.
Using substitutions
Redesign of workplace
o for example, introducing policies to remove stored goods away from fire exits
For example, a hierarchy of control from top to bottom could look like this:
Redesign of policy, procedures, methods, and tasks, in order to eliminate risks
altogether (most effective)
P a g e | 54
o for example, storing materials off-site to remove the danger of falling objects
Preventative controls
o for example, limiting the number of motorised vehicles permitted in one area of
the workplace
o for example, introducing a rule that all employees must wear gloves and a hard
hat when operating equipment.
P a g e | 55
Activity 4C
P a g e | 56
You will need to highlight inadequate risk controls so that they can be removed and substituted with
more effective strategies.
For example, if you identify that wearing personal protective equipment is not an effective strategy for
reducing risk while using machinery, then you will need to add more layers of protection. This may take
the form of new machinery, for example.
For example, if you identify risk controls that are outdated and that fail to remove dangers in the
workplace, then you will need to report this verbally, as soon as possible. The more time you take to
report inadequate risk controls, the higher the chance that someone will suffer an injury or illness.
Activity 4D
P a g e | 58
You should track the progress of reports from the moment that they are delivered until the moment
that a solution is found. Depending on organisational policies and procedures, you may track progress
by regularly asking questions, making enquiries in writing, or by checking a centralised database (if
regular updates are logged).
o you will need to be aware of reports made in all departments and areas of the
organisation
For example, if a faulty piece of machinery has caused an injury to one of your colleagues, but no action
has been taken since it was reported to senior personnel, then you may need to arrange for
maintenance professionals to fix the equipment. You may need to seek confirmation from a member of
senior personnel before you take action.
Activity 4E
P a g e | 61
5.2. Use aggregate information and data from work area records to identify hazards and monitor
risk control procedures in work area
P a g e | 62
Completing reports ensures that all risks and hazards are identified and that action is taken to avoid the
same incidents in the future.
Reports may come in a variety of forms, depending on the type of incident, injury, or illness, and some
of these are outlined below.
Consultation reports
Including the information below will make it easier to take appropriate action, and to track reports
through to the solution.
The name and details of the person that the illness or injury affected
Compensation claims
Any action taken to remove risks and protect others from similar hazards.
P a g e | 64
Activity 5A
P a g e | 65
5.2 Use aggregate information and data from work area records to identify
hazards and monitor risk control procedures in work area
By the end of this chapter, the learner must be able to:
Use information and data from records to identify hazards
Use information and data to monitor the effectiveness of risk control procedures.
Risk assessments
Equipment issues
Contributing factors
o such as weather
Employee concerns.
The time period that risk control procedures have been in place
The success (or lack of success) that procedures have had in controlling risks
Activity 5B
P a g e | 67
Summative Assessments
At the end of your Learner Workbook, you will find the Summative Assessments.
This includes:
Skills assessment
Knowledge assessment
Performance assessment.
This holistically assesses your understanding and application of the skills, knowledge and performance
requirements for this unit. Once this is completed, you will have finished this unit and be ready to move
onto the next one well done!