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BUSINESS
CONDUCT
OCTOBER 2015
Policy Code of Business Conduct
Approval Date 01 October 2015
Approved By Group Human Resources
Owner Group Human Resources Director
Version 5.3
Amendments Formal Review
Previous Version 5.2
Next Approval Date 2018
.
Contents
3 SCOPE 5
5.8 Environment 8
5.15 Privacy 10
8 ACKNOWEDLEGEMENT FORM 15
Alison Watkins
Group Managing Director
3 SCOPE
The CCA Code of Business Conduct (the Code) applies to all Directors and employees; being full-time,
part-time, fixed term and casual employees within the Coca-Cola Amatil group of companies.
All Persons who work at the direction of, or on behalf of CCA (for example agents, contractors, subcontractors,
consultants and temporary staff) are also covered by this Code.
We all want to do what is right for ourselves and the Company and the Code helps guide us as it defines how
Board members, employees and direct individual contractors conduct themselves as representatives of CCA. It
addresses our responsibilities to the Company, each other, and to customers, suppliers, consumers and
governments.
Act honestly and with high standards of personal
4.1 Consider your actions integrity;
If you are ever in doubt about a course of conduct,
Be fair and show respect to your colleagues;
ask yourself the following:
Follow lawful and reasonable instructions;
Is it consistent with the Code?
Perform your role diligently;
Is it consistent with our CCA Values?
Take appropriate care for the health and safety of
Is it ethical?
others and yourself at work; and
Is it legal?
Comply with relevant legal requirements and
Will it reflect positively on me and the Company? industry guides.
Would I want to read about this as a negative
story in the newspaper?
4.4 If in doubt ask for guidance
The Code cannot detail everything you need to know
If your answer is No to any of these questions
in doing your job or every situation that you may
dont do it.
encounter. It is your responsibility to learn about and
conduct you work in accordance with the Code, CCA
4.2 Follow CCA Policies, Policies and all applicable laws and when in doubt,
Procedures & Instructions check with your manager.
You must follow CCA Policies, Procedures and
Instructions - even if you do not agree with them. If 4.5 What is expected of managers
you cannot follow any policy, procedure or guideline,
A Manager has an important role to engage and
you must discuss the matter immediately with your
motivate their teams to deliver the best results.
Manager.
Importantly, a manager is responsible for their own
If your Manager cannot solve a problem it must be behaviour always ensuing they role model our CCA
referred to a more senior manager or HR Manager. Values and demonstrate appropriate conduct. They
are also responsible for ensuring that employees
4.3 When performing your duties behave appropriately in accordance with the Code.
remember you must: If you are a Manager you are responsible to:
Comply with the Code, CCAs policies, Ensure that the people you supervise understand
procedures and the law; their responsibilities under the Code and other
Always behave in ways that are consistent with Company policies;
our CCA Values;
Take opportunities to discuss the Code and reasonable instructions consistent with that policy
reinforce the importance of ethics and compliance and those procedures.
with employees;
5.1.3 Group reputation
Create an environment where employees feel
Employees must not act in any way that could cause
comfortable raising concerns;
harm to CCAs reputation or market position during or
Consider your conduct in relation to the Code and after their employment. Employees have a duty to act
other Company policies; in a manner that merits the continued trust and
confidence of the public.
At no time encourage or direct employees to
achieve business results at the expense of ethical
conduct or compliance with the Code or the law; 5.2 Fraud, corruption and irregular
and transactions
Always act to stop violations of the Code or the Fraud is a risk to our business and impacts on CCA
law. in terms of financial loss, reputation damage, and
diversion of management focus and lowering of
organisational morale.
Fraud is defined as the use of one's position for
5 Our Company Standards
personal enrichment, or the enrichment of others
through the deliberate misuse or misapplication of the
5.1 Our employment practices
Companys resources or assets.
5.1.1 Equal opportunity and anti- Employees must not engage in any fraudulent,
discrimination unethical or unlawful activities, or carry out improper
CCA is committed to: payment practices such as bribery, either to obtain
business or for personal gain.
equal employment opportunity;
compliance with the letter and spirit of a full range
5.2.1 Corrupt practices
of fair employment practices and anti- Corrupt practices is a general term that refers to
discrimination laws; and conduct that can include one person making
payments or providing benefits in kind to another
a workplace free from any kind of discrimination,
person (either a private person or to a person who is
harassment or intimidation of employees.
a Government Official) when those payments or
CCA will promptly investigate all allegations of benefits in kind are not legitimately due. This might
harassment, bullying, victimisation or discrimination include in circumstances where the payment or
and will take appropriate corrective action. Retaliation benefits in kind is made to influence a person to
against individuals for raising claims of harassment or exercise their obligations or duties improperly.
discrimination will not be tolerated.
Bribery is the offer, promise, giving, demanding or
5.1.2 Workplace health and safety acceptance of an advantage as an inducement for an
action which is illegal, unethical or a breach of trust.
CCA is committed to maintaining a healthy and safe Bribes can take many different shapes and forms, but
working environment for its employees. All typically both parties, will benefit. For example,
appropriate laws and internal regulations (including offering cash, a gift or any other benefit to a third
workplace health and safety laws) should be fully party in return for CCA receiving a supply contract is
complied with. All people have obligations to assist in a bribe and is not permitted under this Code or law.
ensuring that this situation is maintained at all times.
Bribery is a serious criminal offence and both the
Misusing controlled substances or alcohol or selling, individual involved and CCA can be prosecuted
manufacturing, distributing, possessing, using or under Australian law and the laws of foreign
being under the influence of illegal drugs on the job countries, resulting in fines, imprisonment or both.
will not be tolerated.
In particular you must not:
You should familiarise yourself with CCAs policies
and all relevant procedures to ensure the workplace Give, receive or offer to give or receive, a bribe in
is safe and without risk to the health of others and a commercial context (eg with a business partner
yourself. You should follow any lawful and of CCA).
Give, receive or offer to give or receive, a bribe to 5.4 Conflicts of interest or duties
or from public officials.
A conflict arises when your private or professional
In any way facilitate bribery or other improper or interests or duties conflict directly with your
questionable practices. obligations to CCA. In all business relationships with
outside parties or organisations and in all personal
Violate any applicable laws.
business undertakings you are required to:
This Policy prohibits anyone at CCA giving or
Avoid personal transactions, situations or
receiving benefits that are not legitimately due to or
activities in which your personal interests actually
from another person, or that are excessive or
or potentially conflict with those of CCA;
otherwise not appropriate.
Act in accordance with applicable laws and CCA
5.2.2 Facilitation payments standards and policies including those contained
A facilitation payment is a benefit that meets the in this Code;
following criteria Protect the property, rights, interests,
The benefit is not legitimately due to the person; responsibilities, confidential information and
and reputation of CCA; and
The benefit is made to secure the performance of Avoid investments that could affect, or appear to
a routine government action of a minor nature. affect, your decision making on behalf of the
Company.
CCA prohibits its people from offering or giving
facilitation payments to any person. 5.4.1 What must I do if in doubt?
If you have a conflict, or think you may have a
5.3 Frequently asked questions conflict, together with your Manager you should
5.3.1 Must I report incidents of fraud, discuss ways of resolving the conflict. If you are
corrupt conduct or inappropriate unsure of how to resolve the conflict, your HR
behaviour? Manager will be able to support you and your
Manager in making this decision.
Yes If you know about or have a good reason to
suspect fraud, corrupt, criminal or unethical conduct,
5.5 Doing other work
discrimination, harassment or behaviour in
contradiction of this Code you are required to report it CCA allows our employees to undertake other paid
immediately to your Manager or a more Senior work or perform voluntary work, however you must
Manager. They in turn must escalate accordingly. make sure that you do not:
Failure to do so constitutes a breach of this Code. Allow it to affect the quality of your work at CCA;
5.3.2 What if I feel uncomfortable Use any confidential CCA information;
approaching my manager?
Use CCA resources without approval; and
You may contact the CCA Ethics Line or speak in the
utmost confidence to one of the CCA Key Group Have or create a conflict of interest or duties.
Contacts listed on page 11. Written approval from the Managing Director of the
CCA Business that you work in must be obtained
5.3.3 CCA ethics line contact details
before an employee can accept a position as an
Email: CCAEthicsLine@ccamatil.com executive or director of, or consultant to, an outside
business concern including charitable organisations
Phone: +61 1300 442 003 or family businesses irrespective of the relationship
with CCA.
Further information on managing fraud in the
workplace can be obtained from your National It is the responsibility of the employee to seek the
Security and Fraud team or through referencing your relevant approval and ensure a copy of the approval
business Fraud Control Policy. is retained on the employee personnel file. It is also
the responsibility of the employee to advise in writing
the Managing Director of the CCA Business you work
in, immediately, if a change occurs which might
adversely affect CCA.
(e.g. YouTube) or similar. It is important that all Estimates and accruals must be supported by
employees: appropriate documentation and be based on your
best judgement; and
Know and follow our Social Media Policy and
Privacy Policy when interacting in social media or Do not distort the nature of any transaction.
online spaces. Keep in mind that what you publish
In addition to the compliance measures outlined in
will be public for a long time;
the Code the following compliance measures and
Remember that you are responsible for the practices must be considered:
content you publish and you are required to
In conjunction with the CCA Group Procurement
respect our brands, trademark, copyright, and
team or local procurement team, it is important
confidentiality of our information;
that the appropriate due diligence appraisal is
Remember that if you represent yourself as a conducted and documented, in relation to all
CCA employee, make it clear that you are proposed business partners, including joint
speaking for yourself and not on behalf of CCA, ventures, suppliers or other third parties, to
any of our subsidiaries or partners, or any of the assess any corruption risks.
brands we distribute;
Do not cite or reference clients, partners or
5.12 General laws and regulations
suppliers without their approval; You must endeavour at all times to understand the
laws, regulations and industry practices of your
Do not use ethnic slurs, personal insults,
country of operation that are relevant to your work,
obscenities, or engage in any conduct that would
and keep up to date with changes.
not be acceptable in any CCA workplace.
When operating in an offshore environment you must
5.11 Financial and business records ensure that your actions in dealing with Governments
and reporting are in compliance with the requirements of the
Bribery of Foreign Public Officials Act 1999 and do
CCAs financial and accounting records are relied on not contravene relevant Anti-Bribery Laws.
to produce reports to management, shareholders,
creditors, regulatory authorities and others. Your Manager can provide you with advice as to what
you need to know and/or direct you to the relevant
All CCA financial, business records and reports source of the information.
produced from this information must be kept and
presented according to the applicable laws of the
5.13 Political contributions
country of operation.
No political contribution shall be made by, or on
Ensuring the accuracy of all Company business and behalf of the Company, without the written approval
financial records is everyone's responsibility. These of the Group Managing Director.
include not only our financial accounts but other
records such as quality reports, time records and
expense reports. REMEMBER - Always refer to relevant policies
applying to your Business. These policies
Remember accurate recording and reporting reflects may include:
on CCAs reputation and credibility and ensures that Working Together or Grievance policies
we meet our legal and regulatory obligations. Some
general guidelines include: Credit Card or Purchase Card policies
Fraud Policy
Records and reports must accurately reflect
CCAs assets, liabilities, revenues and expenses; Occupational Health and Safety Policy
Whistleblower Protection Policy
Ensure that all transactions are supported by
appropriate documentation; Drug and Alcohol Policy
Receipt of Gifts and Entertainment Policies
At no time falsify any document;
Computer Usage Policy
Do not delay or accelerate the recording of
A full list of policies relevant to your business can
revenue or expenses to meet budgetary goals; be found on your local Intranet site or obtained
from your HR Team.
If you have any questions about the Code, its meaning or its application, you should raise these initially with your
Manager or alternatively one of the Key CCA Group Contacts listed below.
If you observe any issues or potential breaches of the Code, in addition to these contacts you can contact a
member of Security & Fraud Control management team to report cases of potential criminal conduct.
Please refer to the CCA Whistleblower Protection Policy for further details.
You can also use the CCA Ethics Line via email at CCAEthicsLine@ccamatil.com or by clicking the link on the
CCA Intranet site. Alternatively reports can be made by contacting our international toll free voicemail reporting line
on +61 1300 442 003.
Scenario
Scenario
8 ACKNOWEDLEGEMENT FORM
Position _________________________________________________________________
Company Name___________________________________________________________
Please complete, sign and return this page only to your manager. Your manager will forward to your HR Manager.
The updated version of this policy is contained on the Company Intranet and should be referred to for the up-to-
date list of Company contacts.