CSIP Annual Review 06-07 7/10/07 17:51 Page 2

Care Services Improvement Partnership

Annual Review 2006–2007

Priorities 2007–2008
CSIP Annual Review 06-07 7/10/07 17:51 Page 3
Annual Review 2006–2007 ■ Priorities 2007–2008
The South West Regional Development Centre
is the regional arm of the Care Services
Improvement Partnership (CSIP SW).
CSIP is commissioned by the Department of
Health and other government departments to
support health and social care agencies in
developing, transforming and improving
services to the population of the South West.
We work with people who use services, their
families and their carers, and with people who
provide services. From the beginning, we have built
strong and close working relationships through our
stakeholder and service providers networks.
A significant part of our work is governed by policy
priorities set out in the White Paper, Our Health,
Our Care, Our Say. This includes supporting the
introduction of new legislation – the Mental Capacity
Act 2005, and the Mental Health Act 2007; the
development of Local Area Agreements (LAAs)
across the South West; and partnership working
with people to enhance and improve the services
they use so that they have greater choice and
control over decisions which affect their health and
social care.
CSIP SW aims to offer:
• strategic/whole systems understanding and
working – both across government, and
across whole sectors
• outcome focused policy analysis,
development and implementation support
• whole systems, strategic leadership and
partnership development
• support to promote and enable service user
and carer involvement and community
engagement
• client-specific expertise and practice guidance
based on the evidence
• support for socially inclusive service delivery
and local service implementation
• programme, project and knowledge
management, and
• expertise in service improvement and practice
development methodology.
CSIP Annual Review 06-07 7/10/07 17:51 Page 4
Foreword
This Annual Review summarizes highlights and
achievements in the past year, and looks forward to
priorities for delivery in 2007–08.
One of our main objectives over the last year has
been forging greater links with the Government
Office in the South West (GOSW), the Regional
Public Health Group and social care departments in
local authorities in addition to maintaining the strong
relationship with the Strategic Health Authority.
This has been done while delivering an extensive
work programme commissioned by the Department
of Health with additional work negotiated and
agreed with health and social care communities in
the South West. We have provided support for the
Local Area Agreement process, progressing health
and social care in criminal justice services,
improving services for children and young people,
and collaborating in health promotion, smoking
cessation, the reduction of obesity programmes,
and the sharing of intelligence.
We are pleased to support the transition to a
Department of Health regional team over
forthcoming months. Our work is focusing on
Annual Review 2006–2007 ■ Priorities 2007–2008
strategic leadership, policy development and
implementation, and system redesign, collaborating
with Government Office policy and place leads, and
working with stakeholders across sectors within the
region itself, and nationally. The transition to a
Department of Health regional team is challenging,
but it is welcome. It allows us to bring together
expertise, knowledge, resources and learning within
the Government Office, to contribute to and make a
real difference to improving health and wellbeing
within the South West.
I remain grateful to all the CSIP staff who have
undertaken large and challenging workloads at a
time of organisational uncertainty about the future.
Paddy Cooney
Regional Director, CSIP SW
and Associate Transitional Director,
DH South West
paddy.cooney@nimhesw.nhs.uk
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Annual Review 2006–2007 ■ Priorities 2007–2008
Commissioning
Lead: Carrie Morgan
Senior Development Consultant
2006–07 – highlights and achievements
• Prepared the CSIP SW team for the
heightened profile of commissioning through
team based development workshops
• Established a CSIP SW website
page for commissioning
www.southwest.csip.org.uk/commissioning
• Developed a quiz game tool for increasing
the knowledge of commissioning for non-
commissioners, using it with local groups of
third sector organizations
• Produced ‘Brief Facts for Busy
Commissioners’ for inclusion in the CSIP
publication ‘Improving Primary Care Mental
Health Services’
• Supported initiatives to increase the take up
of Direct Payments across all mental health
service areas
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• Chaired a national conference on joint
commissioning
• Coordinated regional launch conference
with the Department of Health of the
Commissioning Framework for Health and
Well-being, followed by focused events with
specific stakeholders
• Delivered a regional conference on Practice
Based Commissioning in partnership with the
Improvement Foundation and Integrated Care
Network
• Facilitated opportunities for mental health
commissioners to identify the issues and
challenges presented as mental health trusts
achieve foundation status
• Worked with public health specialist to adapt
policy and practice material into brief formats
to inform commissioners for posting in the
electronic commissioning book and CSIP SW
website
CSIP Annual Review 06-07 7/10/07 17:51 Page 6
2007–08 – priorities
• Complete work with Mental Health
Commissioners on foundation trusts
• Support the shaping and testing of a
mechanism to measure the delivery social
inclusion outcomes in mental health services
(national Mental Health Outcomes project)
• Disseminate the Commissioning Framework
implementation action plan and support
regional and local organizations with
preparations for implementation in 2008–09
• Work with commissioners on the development
of provider forums as a means to improve
partnerships provider input to commissioning
solutions
• Support the Strategic Health Authority with
increasing the potential of social enterprise as
a way forward for community services
• Link with Voluntary and Community Service
infrastructure organizations and support
the development needs of the sector in the
changing commissioning context
Annual Review 2006–2007 ■ Priorities 2007–2008
• Join with the Regional Public Health Group to
support Health and Wellbeing Partnerships in
developing Joint Strategic Needs
Assessments and in linking Local Area
Agreement planning for commissioning
• Support Regional Change Agents with
commissioning aspects of Every Child Matters
and Our Health, Our Care, Our Say
Challenges
• We await clarity from the government about
leadership of and delivery of the development
of commissioning for NHS organizations
• All organizations need to raise their game in
relation to commissioning; we need a
coherent approach across regional
organizations in order to make best use of
limited development capacity.
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CSIP Annual Review 06-07 7/10/07 17:51
Annual Review 2006–2007 ■ Priorities 2007–2008
Social Care
Lead: Lynne Dean
Regional Change Agent for Social Care
2006–07 – highlights and achievements
The SW Regional Joint Improvement Partnership
has now been successfully established and has a
full work programme. This includes,
• A regional forum for elected members
responsible for social care.
• A commissioning development work stream.
• An integrated teams work stream.
• The CSED efficiency work stream in the SW.
• Work by the Centre for Excellence on improved
commissioning and procurement of Learning
Disability services.
• A Direct Payments/personalisation network.
• A programme of support for individual
authorities.
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Page 7
There have been a range of successful regional
events to consult on continuing health care and
assist with the implementation of White Paper policy,
including events with the Housing Local Improvement
Network to promote the further development of
housing with support services in the SW.
We have worked closely with the Regional Public
Health Group and the Commission for Social Care
Inspection to ensure that the third round of Local
Area Agreements benefited from social care policy
and performance advice, and ended the year with a
commitment to form a joint team to work with local
authorities in 07–08.
2007–08: priorities and challenges
These include:
• Working with authorities to agree new Local
Area Agreements to start in 2008, and
working across the Government Office South
West on key themes, for example improving
the quality of life of older people in the South
West.
• Supporting local authorities and providers to
develop action plans for the implementation of
personalised services.
• Supporting local authorities to develop
integrated services for people with long term
conditions.
• Continuing to support improvement in local
authority social care services to become
among the best in the country.
• Enabling the dissemination of learning from
the POPP projects.
• Developing whole population commissioning
plans based on Joint Strategic Needs
Assessments.
• Supporting the development of three new
Unitary Authorities in the SW in order to
ensure the development effective new
arrangements for social care services.
• Supporting the development of Local
Involvement Networks (LINks).
CSIP Annual Review 06-07 7/10/07 17:51 Page 8
Voluntary and Community
Sector Partnerships
Rebecca Hardwick
Lead for Voluntary and Community Sector
Partnerships
2006–07 – highlights and achievements
• Delivered Commissioning for Non-
Commissioners “quiz” to third sector
organisations to improve understanding of
commissioning.
• Facilitated 4 workshops across the region to
consult with the third sector on the
Commissioning Framework for Health and
Wellbeing.
• Partnership with South West Forum and Black
South West Network in Change-Up funded
research into support for sub-sectors
(including health and social care) in the third
sector.
Annual Review 2006–2007 ■ Priorities 2007–2008
• Support for the promotion and development of
social enterprise in health and social care,
building relationships between NHS South
West and Regional Infrastructure for Social
Enterprise (RISE).
Priorities 2007-08
• Continued development of social enterprise in
the health and social care sector.
• In collaboration with Funding South West,
delivering training opportunities to
infrastructure organisations in understanding
commissioning, winning contracts and
improving skills.
• Development of provider forums for the third
sector.
• Brokering partnerships between NHS SW and
South West Forum (regional voluntary and
community sector umbrella organization) on
issues of mutual interest.
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Annual Review 2006–2007 ■ Priorities 2007–2008
Older People’s Programme
Lead: Nye Harries
Regional Change Agent, Older People
2006–07 – highlights and achievements
• Intensive site work with health and social care
communities, offering:
• ongoing support in Gloucestershire where
CSIP support has contributed to a
sustained reduction in delayed discharges;
• work in Wiltshire to rebuild partnership
relations, resulting in the development and
formal sign-off of a partnership agreement
on all aspects of delayed discharges by six
leading partners in April 2007. Running
workshops and supporting local action to
improve care pathways for older people.
• Providing support to the three SW round one
Partnership for Older People Pilots (POPPs)
and successfully providing support to
prospective bidders such that three of the
round two POPP schemes were awarded to
SW communities.
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• Ongoing work to support the Everybody’s
Business agenda for services for older people
with mental health needs in the SW.
• Joint work with NHS South West on
assessing progress against key milestones in
the older people’s agenda nationally.
• Contributing to a CSIP SW programme of
work to support the key milestones in the
White Paper, Our Health, Our Care, Our Say.
2007–08 – priorities
• Develop a work stream around the prevention
and promoting independence agenda.
• Develop regional work on the Dignity in Care
agenda.
• Provide enhanced support for the LAAs.
• Deliver intensive site work in Cornwall.
Challenges
• The breadth of the agenda, including the
wider health and well-being, personalisation,
commissioning and involvement/engagement
agendas which are all key for older people’s
services.
• There are new sets of key partners to develop
productive relationships with – notably the
Regional Public Health Group, other
Government Office SW colleagues.
• Sustaining work on the older person’s mental
health agenda in the SW.
CSIP Annual Review 06-07 7/10/07 17:51 Page 10
Health and Social Care in
Criminal Justice
Lynn Emslie
Lead Consultant for SW HSCCJ Programme
2006–07 – highlights and achievements
• Established a pilot and formal evaluation to
test NHS commissioning of health services to
offenders within police custody (Dorset).
• Successfully implemented Assessment, Care
in Custody and Teamwork (ACCT), a new
process for identifying, monitoring and
supporting prisoners who are at risk of self
harm and/or suicide, across all South West
prisons.
• Successfully delivered mental health
awareness training to a target of 771 (20%) of
South West key prison employees.
• Commissioned NACRO to support and
facilitate further the development of strategic
groups to oversee the commissioning and use
of Alternative Places of Safety (Mental Health
Act, 1983), following the production of a
Scoping Report, 2005/2006.
• Established management of the National Pilot
to implement Mental Health Assessment and
Advice Services to Magistrates' and Crown
Courts, using the national Service Level
Agreement (SLA) as a template for local
implementation and in Partnership with HMS
Court Services. Using a formal evaluation to
inform future developments and
implementation, this work may include
changes in legislation and will support the
development of court liaison schemes across
the South West and nationally.
• Established effective working between
Delivering Race Equality (DRE) Leads from
health and South West prisons in order to
implement best practice across all agencies,
including the completion of Race Impact
Assessments and development of the
Community Support Worker role within South
West prisons and Courts.
2007–08 – priorities and challenges
• Develop a plan for the roll-out of mental
health awareness training across all criminal
justice agencies as well as maintaining the
rolling target of 20% of all South West prison
employees.
Annual Review 2006–2007 ■ Priorities 2007–2008
• Establish and maintain a system for
monitoring and implementing the
recommendations from all inquiry/coroner’s
reports following South West Deaths in
Custody (Prison, Probation and Police).
• Work with partner agencies in order to
implement the Gender Equality Duty (Corston
Report, 2007).
• Launch the national Guidelines on Offenders
with Learning Disabilities (A Handbook for
Professionals in the Criminal Justice System
working with offenders with Learning
Difficulties).
• Improve access to health services by
enabling the registration of offenders in
licensed premises and on release from
prison, with GP practices.
• Improve access to mental health services by
continuing the newly established relationship
between Probation services and their local
mental health service point of contact.
• Further support the Duty to Co-operate
requirement of health within the MAPPA and
sub MAPPA processes of risk management.
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Annual Review 2006–2007 ■ Priorities 2007–2008

Children and Families

Lead: Linda Parker
Regional Change Agent for Children and Families
2006–07 – highlights and achievements
The Children and Families programme was new for
2006–2007 and integrated several work streams,
including the existing work undertaken by the
National CAMHS Support Service. During a year of
both considerable policy activity and also structural
upheaval in the NHS, the programme has been able
to deliver some clear achievements:
• CAMHS – partnerships were supported to
ensure that the proxy measures for the PSA
target were met.
• The Regional Change Agent engaged
actively to strengthen both presence and
understanding of the health input within key
regional strategic partnerships.
• Working with key regional colleagues,
communities have been supported in their
development of multi-agency commissioning
mechanisms, in line with guidance that
emerged during the year.
2007–08 – priorities
The CSIP Children and Families Programme will
work on the following priorities in the coming year:
• CAMHS;
• embedding the work undertaken last year to
meet the PSA target;
• completion of the Tier 4 review and
consequent recommendations;
• completion of the review of CAMHS services
in secure settings;

• As the programme has developed during • children with disability;

2006–2007, a greater degree of co-ordination
of effort across agencies working at regional
• support for the implementation of Aiming High
for Disabled Children across the South West;
level has been created.

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Annual Review 2006–2007 ■ Priorities 2007–2008

• working with palliative care networks to Challenges

implement the findings of the palliative care
review;
• working with partners, including adult social
care, to support processes for improved
transition for young people;
• maternity;
The challenge for 2007–2008 will be to continue to
support the NHS in the South West to make best
use of the system reforms and multi-agency levers
to enable the effective implementation of Every
Child Matters and the NSF for Children, Young
People and Maternity.

• supporting services to redesign delivery in

line with Maternity Matters;

• safeguarding;
• in conjunction with NHS South West and
GOSW, developing a support programme for
designated doctors and nurses;

• social inclusion;
• a wide-ranging work stream that includes the
roll-out of Children’s Centres, Extended
Services around Schools, the Respect
agenda and the implementation of Care
Matters: Time for Change.

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Annual Review 2006–2007 ■ Priorities 2007–2008

Mental Health
Kate Schneider
Deputy Regional Director and Mental Health Lead
2006–07 – highlights and achievements
The CSIP SW Mental Health Programme has
offered bespoke support to mental health providers
and commissioners across the SW, to ensure
the delivery of mental health targets, the
implementation of policy, and sharing positive
practice.
We have supported NHS South West in
co-ordinating the Autumn Assessment of Adult
Mental Health Services and the development of
local improvement plans. Targets to be progressed
in 2007–08 include Early Intervention Services,
Crisis Resolution and Home Treatment teams, and
the Community Development Worker role.
We have established three sub-regional Mental
Health Reference groups to ensure that our work is
grounded in regional and local priorities, and that
there is a link back to policy development in the
Department of Health.
Additionally, we have contributed to the review of
Local Area Agreements across the SW to promote
strategic planning which will improve mental health
and wellbeing in local communities.
Highlights from the range of work streams within the
Mental Health Programme include:
Social Inclusion
• Supporting and developing local employer
networks across the South West region
(initially organizing these where local people
may not have the time to do so) and nurture
local support for local employers.
• Promoting the use of direct payments in
mental health through a series of regional
workshops, and the commissioning of
information for service users published in a
range of languages.

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Acute Inpatient Care
• Support for regional Acute Care Forums and
SW Acute Care Network.
• Piloting a capacity planning tool for inpatient
settings.
• Development and delivery of training for
inpatient staff.
• Contributing to the development of a
web-based resource, the Virtual Ward
(www.csip.org.uk/virtualward)
• Support for the development of the Health
Care Commission’s audit tool for mental
health inpatient services.
Participation
• Offering bespoke consultancy, advice and
guidance to SW groups organisations.
• Developing training materials and policies as
part of the national portfolio for ‘Making a
Real Difference’.
Annual Review 2006–2007 ■ Priorities 2007–2008
Legislation
• Facilitating the tender process and training for
Independent Mental Capacity Advocacy
services.
• Establishing SW network for legislation
implementation leads.
• Delivering extensive briefings,
communications and knowledge management.
Leadership
• Offering training for facilitators using the
Effective Team Working and Leadership
programme, and supporting the delivery of
regional programmes.
• Establishing a national Leadership
Improvement Network.
Psychological Therapies
• Establishing a SW Psychological Therapies
Advisory Group.
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Annual Review 2006–2007 ■ Priorities 2007–2008

• Co-ordinating annual conference on • Bespoke support for organisations to develop

Psychological Therapies. workforce planning and development.

• Supporting local commissioning and service Personality Disorder

redesign across local services, including
prison services. • Commissioning training programmes.
• Establishing a range of practice development • Supporting a SW Personality Disorder
sites across the SW. Training Network.

• Extensive communications and knowledge • Supporting the development of local

management. commissioning strategies.

Carers Development • Facilitating service user participation.

• Support, advice and consultancy offered to Suicide Prevention

individuals and groups across the SW.
• The DH CSIP Suicide Audit Tool for PCTs
• Delivery of an annual regional conference. commissioned from Peninsula Medical School
and developed in partnership with other
• Establishment of a Carers’ Development regional development centres was launched
Workers’ Network in the SW. as a national tool to support PCTs with a
comprehensive system to support their
Workforce planning and development
suicide prevention strategies.
• Support for implementation of:
• We supported Devon Partnership Trust with
• New Ways of Working for Psychiatrists the development of a national document –
• Implementation of new roles including the Multi-Agency Guidance for the Management
Support, Time, Recovery Worker, of Suicide Hotspots.
Graduate Primary Mental Health Care
Worker, Community Development Worker.

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CSIP Annual Review 06-07 7/10/07 17:51 Page 16
• A research study commissioned from
Peninsula Medical School into the needs of
prisoners on release from prison delivered its
findings which were reported in a number of
national and international journals.
The findings are with HSCCJ agencies as
evidence to guide the improvement of
community responses to individuals who are
at a higher risk of suicide in the period after
release.
• A regional conference held in October 2006
focused on new national and local initiatives
in suicide prevention and highlighted the
valued role of the community and voluntary
sector.
Mental Health Promotion
• Held a regional event to promote Physical
Activity for people with mental health needs
with the University of Gloucester and
Department of Health at which the CSIP SW
commissioned study undertaken by the
university was launched.
Annual Review 2006–2007 ■ Priorities 2007–2008
• Developed and expanded the health
promotion presence on the CSIP knowledge
community.
• Produced a guide for employers on the
needs and issues for carers in relation to
employment.
• Led an event on Social Marketing for the
Mental Health Promotion and Social Inclusion
networks.
• Continued to support regional smoking
cessation activity.
Mental Health – priorities for 2007–08
Much of this work carries over into 2007–08.
Specific additional priorities include:
Social Inclusion
• Facilitate the establishment of a SW Regional
Employment Team and implementation of
regional employment strategy.
• Continue to map positive practice in social
inclusion.
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Annual Review 2006–2007 ■ Priorities 2007–2008
• Offer bespoke support to commissioners and
providers to secure social inclusion outcomes.
Acute Inpatient Care
• Support HealthCare Commission audit of
inpatient services, review of findings and
development and delivery of improvement
plans.
• Provide advice, guidance and support to
Acute Care Forums in SW.
• Offer bespoke service improvement support
to providers.
Workforce planning and development
• Regional launch of New Ways of Working for
Everyone (2007).
• Establishment of regional learning sets.
• Training for trainers in Creating Capable
Teams process to support workforce and
service redesign.
• Dissemination of positive practice via regional
conference and networking.
14
Psychological therapies • support the Children’s team with two
conferences on Suicide and Self Injury Risk.
• Co-ordinating the tender for, and supporting
the delivery of a regional Pacesetters Project. • survey MH trusts to see what internal audit
and clinical governance activity in taking
• Facilitating a SW prison-based psychological place and share learning and good practice.
therapies project.
• Extending the programme to across the SW Mental Health Promotion
to ensure that psychological therapies
services are commissioned for, and delivered • engage with commissioners to ensure mental
to a range of groups including people from health promotion outcomes feature in
Black and other minority ethnic groups, commissioning strategies.
children and young people, and older people.
• facilitate local mental health promotion
improvement projects.
Legislation
• support SW Social Inclusion and Mental
• Supporting the regional implementation of the Health Promotion Network.
Mental Health Act 2007, the Mental Capacity
Act, and the implementation of the • promote smoking cessation in inpatient
settings.
Deprivation of Liberty guidance.
Suicide Prevention
• refresh our data bases and connect with
those responsible for suicide audits and
strategies in the reformed PCTs.
CSIP Annual Review 06-07 7/10/07 17:52 Page 18

Annual Review 2006–2007 ■ Priorities 2007–2008

Valuing People
Support Team
Lead Carol Robinson
Development Consultant

Key activities this year include:

• Supporting regional networks for employment,

communication, ethnicity, health and person-
centred planning

• Facilitating a regional forum and

themed events

• Offering specialist advice and consultancy to

regional leads

• Launch a regional carers’ network

• Support for day services modernisation

• Review of transitions
• Advocacy development work to support
campus closures

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Annual Review 2006–2007 ■ Priorities 2007–2008

CSIP South West Staff Information

Name Surname Job Title Work Mobile Email

Jean Alger-Green Business Manager 07917 593450 jean.alger-green@nimhesw.nhs.uk

Julie Armstrong Business Support Administrator N/A julie.armstrong@nimhesw.nhs.uk

Diane Bardsley Service User Participation Lead 07785 511807 diane.bardsley@nimhesw.nhs.uk

SarahJoy Boldison Development Consultant – Social Inclusion 07775 684776 sarahjoy.boldison@nimhesw.nhs.uk

Francine Bradshaw Development Consultant, Race Equality 07775 684785 francine.bradshaw@nimhesw.nhs.uk

Richard Byng GP Advisor, Mental Health 07765 400752 richard.byng@pms.ac.uk

Leeanne Caldwell Administrator N/A leeanne.caldwell@nimhesw.nhs.uk

Sandy Clarke Physical Disability & Sensory Impairment 07889 209083 sandy.clarke@csip.org.uk
Lead; Long Term Conditions Lead

Simon Coombes Prison Mental Health Primary Care Development Worker 07967 175315 simon.coombes@nimhesw.nhs.uk

Paddy Cooney Regional Director CSIP SW 07957 153139 paddy.cooney@nimhesw.nhs.uk

Faye Davison Programme Support Officer HSCCJ N/A faye.davison@nimhesw.nhs.uk

Lynne Dean Regional Change Agent, Social Care 07920 711018 lynn.dean@nimhesw.nhs.uk

Lynn Emslie Lead, Health and Social Care in Criminal Justice 07899 968190 lynn.emslie@nimhesw.nhs.uk

David Goodban CAMHS Lead 07787 510232 davidgoodban@camhs.org.uk

Rebecca Hardwick Lead, Voluntary & Community Services 07768 612736 rebecca.hardwick@nimhesw.nhs.uk

Nye Harries Regional Change Agent, Older People 07775 897428 nye.harries@dh.gsi.gov.uk

Eve Hawkins Events Co-ordinator 07785 511722 eve.hawkins@nimhesw.nhs.uk

Alan Howard Development Consultant, Acute Inpatient Care 07876 453497 alan.howard@dhft.nhs.uk

Robert Humphrey Associate Development Consultant, Acute In-Patient care 01392 403474 robert.humphrey@devonptnrs.nhs.uk

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Annual Review 2006–2007 ■ Priorities 2007–2008

Name Surname Job Title Work Mobile Email

Caroline Jones Development Consultant CAMHS 07785 511678 c.jones2@nhs.net

Jeanette Longhurst Regional Change Agent, Adult Social Care 07776 466087 jeanette.longhurst@nimhesw.nhs.uk

Shoba Manro CAMHS Service Improvement Lead 07748 656939 Shoba.Manro@nimhesw.nhs.uk

Carrie Morgan Senior Development Consultant and Commissioning Lead 07900 905487 carrie.morgan@nimhesw.nhs.uk

Mark Norman Service Improvement Lead 07990 528836 mark.norman@nimhesw.nhs.uk

Steve Onyett Senior Development Consultant 07771 908812 steve.onyett@nimhesw.nhs.uk

Linda Parker Regional Change Agent, Children and Families 07920 711007 linda.parker@nimhesw.nhs.uk

Mark Patterson Race Equality Lead 07884 492741 mark.patterson@nimhesw.nhs.uk

David Pennington Mental Health Legislation Lead 07799 627244 david.pennington@nimhesw.nhs.uk

Carol Prescott Information Co-ordinator N/A carol.prescott@nimhesw.nhs.uk

Jackie Prosser Development Consultant, Primary and 07768 612673 jackie.prosser@nimhesw.nhs.uk

Community Mental Health Services

Carol Robinson Development Consultant, Learning Disabilities 07816 034463 carol.robinson@nimhesw.nhs.uk

Kate Schneider Deputy Regional Director, Mental Health Lead, Workforce Lead 07973 732766 kate.schneider@nimhesw.nhs.uk

Sue Staddon Project Manager – South West Court Mental 07917 593470 sue.staddon@nimhesw.nhs.uk
Health Assessment and Advice Pilot

Alex Stirzaker Practice Development Lead Personality Disorder Services 07799 895012 alex.stirzaker@glos.nhs.uk

Trish Stokoe Development Consultant – Social Inclusion 07768 421669 trish.stokoe@hotmail.co.uk

Sue Turner Regional Advisor, Valuing People Support Team 07866 715742 sue.turner@bristolpct.nhs.uk
sue.turner@dh.gsi.gov.uk

CSIP SW Office Mallard Court, Express Park, Bridgwater, Somerset TA6 4RN 01278 432002 info@nimhesw.nhs.uk
CSIP Annual Review 06-07 7/10/07 17:51 Page 1

Care Services Improvement Partnership

Mallard Court
Express Park
Bristol Road
Bridgwater
Somerset
TA6 4RN

Tel: 01278 432002

Fax: 01278 432003
www.csip.org.uk
www.southwest.csip.org.uk

We help to improve services and achieve better outcomes for children and families, adults and older people including those with
mental health problems, physical or learning disabilities or people in the criminal justice system. We work with and are funded by