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intelligent issuing and acquiring software

intelligent ATM and POS control software

intelligent EMV chip card software EMV

Issuing
versatile, powerful
intelligent and
online payments customisable
software internet/web

issuing transaction software

intelligent mobile payments software

intelligent payments facilitation module frontend switch

intelligent payments call center module Call Centre

intelligent payments dispute module Dispute


intelligent issuing and acquiring software
Issuing
The constantly changing demands of customers to pay when, where and how they
choose require innovation and financial dexterity from issuers. To remain competitive,
intelligent ATM and POS control software
it is now more important than ever to evaluate the profit potential of card programmes
and adapt card portfolios.

Bankworks Issuing is a high-performance


intelligent EMV chip cardsolution
software that provides advanced
EMV and fully integrated card issuing capabilities. Able to support
millions of cards across every possible type/range of product, Bankworks Issuing provides the flexibility to design and configure new
products or to modify existing ones to suit our clients specific needs.

Multiple cards may access one account or one card may access multiple accounts.
The user can upgrade a card or change the hierarchy without changing the plastic,
transferring all the account information and balances to the new account/
hierarchy. intelligent online payments software internet/web

Highly parameterised, Bankworks Issuing provides complete, automated


application and credit scoring processing features to support all the
information required to set up new clients and to issue new card/account
products. It handles the issuance of new cards, renewals and re-issues.

Client informationintelligent
is securelymobile
stored payments
in a central software
client information database
and agreements between the organisation and its clients can be easily
created and maintained.

Product development and maintenance is parameter-driven. Flexible price


structures are provided for account, transaction and service fee capability
and can be applied at any level within the hierarchy.

CARD
LIFECYCLE

intelligent payments facilitation module frontend switch

PIN
MANAGEMENT
intelligent payments call center module
ISSUING Call Centre

back- Card
office
intelligent payments dispute module
Production Dispute

Instant
Issuing
Key issuing elements Whats in the package
Card Lifecycle Management High availability

Bankworks Issuing includes numerous modules to manage Complete availability is provided in the event of system
the different elements of the issuing lifecycle. These include failure to secure all data. An active/active architecture ensures
card issuing functions, card programmes, card and account complete transaction data integrity, high system availability
configurations, card production and card audit trails. and disaster recovery. Application level synchronisation
eliminates downtime, further ensuring maximum availability.
PIN Management

With Bankworks Issuing our clients can create personal E-business

identification numbers (PIN) that are either sequential Internet banking and web-based applications form an integral
or random. It also provides different PIN management part of the payment lifecycle. This enables card issuers to enter
options. Bankworks Issuing is able to generate PIN data for applications, monitor card information and retrieve statistics/
processing by the card company and allows for a PIN mailer to reports easily and efficiently. Similarly cardholders can request
be produced and sent to the required destination. personal card-related account and statement information. We
provide optimal security through the deployment of a User
Card Production
Authentication Service and a Security Key.
Bankworks card production module provides a wide range
of integration with various card manufacturers. It includes Automated Dispute Management

hardware embossing and Chip personalisation. The module Bankworks Disputes is our exception processing system
can emboss and personalise the card in-house or provide a that allows users to process exceptions at any time during
file to third party card Embosser. The module also provides the dispute lifecycle, from presentment through to the
scripting of chip data at product level and client level. conclusion of each case. The product is designed to analyse
incoming transactions using pre-defined rules. Apart from the
Instant Issuing
rules dictated by card organisations, you have the flexibility
This module provides instant issuing of the card at branch level. to set up any additional rule types to suit your business
This applies to any type of card (debit/Credit Mag/Chip). requirements.
The module also provides secure access to card data allowing the
user at the branch to: Compliance/EMV

l Block card l Close card Bankworks Issuing is compliant with industry standards and
l Change address l Limit upgrade/downgrade regulations. For example, all products are PA DSS validated
The system can also be integrated into the core banking system and PCI compliant. Bankworks Issuing manages full chip
either directly or through a middleware. It allows the user to deal card issuing. A scripting engine provides post issuance
with ONE SYSTEM/ONE LOGON. The module also integrates with updating capabilities. It allows cards already in circulation
hardware security modules to ensure secure production of PIN to be updated. We are also ready for the implementation of
and the encryption and decryption of card data. the Single Euro Payments Area (SEPA). When these standards
come into force, full compliance will be our priority.

Risk Management

Bankworks Issuing has the ability to quickly detect
unusual activities in accounts or transactions. It carries out
configurable risk controls by ensuring that risk-based rule
ISSUING profiles are in place. The solution enables you to set your own
rules-based business parameters.
Bankworks Issuing Modules We provide complete support for EMV chip card issuing.
Integrated chip card technology assists in the detection of
l Automated Application l Loyalty/Rewards
counterfeit as well as lost, stolen and never received fraud.
Processing l Card Production
l Credit Scoring l PIN Management
l Multi-application Status l Campaign Management
l 4-Eyes Application l Transaction Management
Approval l Insurance
l FX and currency l Card Production
conversion l Reminder
l Cardholder Loan l Collection
l Instalment l E-wallet
l Product Accounting l Bonus
Why choose Bankworks?
l Integrated modular structure
l Quick-to-market
l Cost efficient, open architecture
intelligent issuing and acquiring software
l Scalable to business growth
l Supported by all leading card organisations
l Full multi-currency support
Bankworks Issuing Features
l Service provider facility
l FX and currency conversion all currencies l Automated processing
l FX Mark-upintelligent ATM and POS control software
l Consolidated statement About RS2
l Individual Cardholder Agreement (fees, charges, billing etc) RS2 Software is a public-listed global provider
l On-us / Interbank/Intrabank of fully comprehensive, high-performance and
l Product accounting high-availability card management solutions for
l Transaction management international and domestic banks, service providers,
intelligent EMV chip card software EMV
l Hierarchy management retailers and financial organisations.
l One account multiple cards, one card multiple accounts With a presence in the market for over 20 years,
l Velocity checking RS2 Software is focused on the development and
l Dual card support (debit/credit sharing one or different accounts) implementation of flexible card payment solutions
under its product brand Bankworks.

intelligent online payments software internet/web RS2 aims to deliver an enduring service and future-
Bankworks Issuing Capabilities proof solutions to help its clients, no matter how
large or small, drive their businesses to success.
l Local, regional and cross-border issuing capability
l Supporting all card schemes
MasterCard/Visa/Amex/Diners/JCB/Discover/CUP/PL
Testimonial
Private label, closed loop, gift cards, virtual card
intelligent mobile payments software CSC first implemented Bankworks in
l Multi-level hierarchy
l Flexible pricing at product/customer level 1998 and since then we have come to rely
l Multi BIN/ICA transaction processing under a single institution
on its robustness and flexibility, both of
(International, domestic, On-us) which enable us today to provide efficient
l Market segmentation and innovative payment card solutions
l Multi-lingual reporting to more than 100 client banks and other
l Know your customer support
financial institutions in 25 countries.
l Multi-currency issuance Bankworks has proven to be very
l Multi-institution reliable in managing our intricate
l Internal clearing and settlement cross institution business requirements comprising
l Loading of multiple rate files per day multiple institutions, multiple brands,
l intelligent payments facilitation module frontend switch multiple currencies and multiple clearing
Risk and fraud management
channels.
Marwan S. Kaddoura,
Chairman & CEO, CSCBank SAL

intelligent payments call center module Call Centre


More information
For more information about Bankworks Issuing
and its key functionalities, call us
Subject to change without notice

In Germany +49 6102 73 00 32


Bankworks product
intelligent suite dispute module
payments Dispute
In Malta +35 6213 45 85 7
In Philippines +63 33 333 07 48
In Jordan +962 6 556 36 29
Core Acquiring Issuing Schemes Switch Disputes
info@rs2.com www.rs2.com

RS2 Software p.l.c.


Martin Behaim Str. 12, 63263, Neu-Isenburg, Frankfurt, Germany 120/6, The Strand, Gzira GZR1027, Malta
5021 Tigbauan, Iloilo, Philippines Mecca Street , Amman, Jordan

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