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Module 2
Assessing risk
Contents
Key points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Definitions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
What is a risk assessment?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Legal requirements for risk assessment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
What is suitable and sufficient?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Types of assessment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Numerical risk assessments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Qualitative risk assessments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Generic assessments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
The risk assessment process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Who should complete the assessment?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
A basic risk assessment procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Assessing work activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Risk assessment records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Reviewing risk assessments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Making risk assessment a worthwhile exercise. . . . . . . . . . . . . . . . . . . . . . . . 29
Module summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Sources of further information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Appendix 1 Risk assessment template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Appendix 2 Hazard checklists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
the risk assessment process, considerations and risk rating systems (using
the 5x5 matrix); and
However, in making the judgement we have to correctly evaluate the risk. This will
depend on the probability and consequences of our actions and whether they are of
an acceptable level.
Definitions
How does your organisation carry out risk assessments?
Take the time now to find out what risk assessments have been carried
out in your workplace and list them here.
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Are we providing
Have we workers with safe
provided the system of work
right equipment training, information
for the job? etc., so that they know
Are we protecting how to work safely?
our workers,
the public and Do we check
others from any to make sure
foreseeable risks? things are
OK?
There are various health and safety laws that require employers to undertake risk
assessments. These apply to work activities, chemicals, plant and equipment and
the tasks that people do. If health and safety laws are broken, your organisation
could be prosecuted and fined.
If risks are identified correctly and everyone works safely, then the organisation will
be more efficient workers should be happier at work and enjoy their work knowing
that they are safe. Money will not be wasted on dealing with incidents at work and
this will hopefully ensure the organisation does not get prosecuted.
In practical terms this means carrying out a complete assessment of all work
activities and areas of the site where there is a risk of someone being injured. Where
employees work off site (e.g. people working from home, people working outdoors
or at another employers site), then a risk assessment of their particular activities
and locations should be carried out.
Where there are five or more employees, the significant findings of the risk
assessment must be recorded and made available to employees who are identified
as being particularly at risk.
In addition, there are other specific Regulations, which require employers to carry
out risk assessment. These include:
PPE Regulations
Employees,
occupants
of buildings,
neighbours.
Control of To ensure that The building and The duty-holder
Asbestos at Work properties have its structure. the person in
Regulations 2012 been surveyed control of the
/ assessed for building occupier,
any asbestos- landlord, managing
containing agent.
materials. Tenants.
If existing assessments have been carried out under the specific requirements
detailed above, then there is no need to repeat them under the Management of
Health and Safety at Work Regulations. The Responsible Person should take the
opportunity to review existing assessments to check they are still valid and being
followed.
Risk assessment is not just concerned with injuries in the workplace, but should
also consider the possibility of occupational ill health. Health risks fall into four
categories:
What about common areas stairs, corridors, etc. Who is responsible for
assessing these locations?
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List some of the activities that occur in your own workplace that carry a risk of
occupational ill health.
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In practice, this means that the assessment should not be overcomplicated, but
should be thorough.
An assessment should be systematic, examining all activities and parts of the site in
a logical way. It should:
In any workplace there will be an infinite number of hazards, ranging from trailing
cables, loose floor tiles, equipment, electricity, people and the manner in which
tasks are carried out, through to more complicated issues such as exposure to
dangerous substances.
HAZARD POTENTIAL
The potential to cause harm. This will vary in severity and the ratings are applied
as follows:
Rating classification
LIKELIHOOD
The probability that the hazard will be realised. The ratings are applied as
follows:
Rating classification
Rating classification
High
6-9 Requires immediate remedial action
priority
Medium Areas of concern that require the implementation of
3-5
priority remedial action as soon as is practicable
Low
1-2 Action required in due course
priority
For the purposes of the IOSH Managing Safely Project, you will need to use a 5x5
matrix that IOSH has adopted for all of its courses. The principles are the same.
1) Insignificant no injury
2) Minor minor injuries needing first aid
3) Moderate up to seven days absence
4) Major more than seven days absence
5) Catastrophic death.
Unacceptable
5 5 10 15 20 25 17 25 Stop activity and make
immediate improvements
4 4 8 12 16 20 Tolerable
10 16 Look to improve within
3 3 6 9 12 15 specified timescale
CONSEQUENCE
Adequate
2 2 4 6 8 10 59 Look to improve at next review
1 1 2 3 4 5 Acceptable
14 No further action but ensure
1 2 3 4 5 controls are maintained
LIKELIHOOD
The HSE has published useful guidance on how to carry out risk assessments. The
leaflet entitled Risk Assessment A brief guide to controlling risks in the workplace
(INDG163 rev.4 ) provides practical guidance.
Action
What are
What is the Who could be recommended
the existing
hazard? affected? for
controls?
improvement
Generic assessments
Where there are similar activities, with similar hazards and risks associated with
them, a general risk assessment can be made that covers the basic features. This
is known as a generic or model assessment. Examples of where this may be useful
include:
offices, where identical activities are carried out at different locations (e.g.
opening mail and parcels);
retailers who operate the same type of shop, carry out similar activities but at
different locations (e.g. unloading of delivery vehicles); and/or
activities that are regularly carried out, but at different locations (e.g. removal
men handling furniture).
The level of detail in the risk assessment will largely depend upon the level of risk.
The greater the risk, the more detail is required in the risk assessment. For jobs
where people carry out various tasks in different conditions at a variety of sites, e.g.
tree surgeons, a generic risk assessment could cover a broad range of hazards and
risks, but a site-specific assessment should be carried out at each site.
Certain work processes that are particularly complex may need more detailed risk
assessments, using methods such as fault tree analysis. Where these assessments
are necessary, employers should contact specialist risk assessment consultants
for further advice. Where a number of different people are to be involved in the
assessment process, it is essential that a standard approach is used. The key to this
is to develop a risk assessment procedure that everyone can follow.
Walk around your venue and look at what could reasonably be expected to cause
harm.
Ask other people what they think. They may have noticed things that are not
obvious to you.
Visit the HSE website. HSE publishes practical guidance on where hazards occur
and how to control them. There is much information on the hazards that might
affect you.
If you are a member of a trade association, contact them. Many produce very
helpful guidance.
Remember to think about long-term hazards to health (e.g. high levels of noise
of exposure to harmful substances) as well as safety hazards.
For each hazard you need to be clear about who might be harmed; it will help you
identify the best way of managing the risk. That doesnt mean listing everyone
Remember:
Some workers have particular requirements, e.g. new and young workers,
migrant workers, new or expectant mothers and people with disabilities may all
be at particular risk. Extra thought will be needed for some hazards.
Cleaners, visitors, contractors, maintenance workers etc who may not be in the
venue all the time.
Ask others if they can think of anyone you may have missed.
Having spotted the hazards, you then have to decide what to do about them. The
law requires you to do everything reasonably practicable to protect people from
harm. You can work this out for yourself, but the easiest way is to compare what you
are doing with good practice.
First, look at what youre already doing, think about what controls you have in place,
and how it is organised. Then compare this with the good practice and see if theres
more you should be doing to bring yourself up to standard. In asking yourself this,
consider:
When controlling risks, apply the principles below, if possible in the following order:
Try a less risky option (e.g. switch to using a less hazardous chemical).
Organise work to reduce exposure to the hazard (e.g. put barriers between
pedestrians and traffic).
Provide welfare facilities (e.g. first aid and washing facilities for removal of
contamination).
Improving health and safety need not cost a lot. For instance, placing a mirror on a
dangerous blind corner to help prevent vehicle accidents is a low-cost precaution
considering the risks. Failure to take simple precautions can cost you a lot more if an
accident does happen.
Putting the results of your risk assessment into practice will make a difference
when looking after people at your workplace. Writing down the results of your risk
assessment, and sharing them, encourages you to do this. When writing down your
results, keep it simple for example, Tripping over rubbish; bins provided, staff
instructed, weekly housekeeping checks.
A risk assessment does not need to be perfect, but it must be suitable and
sufficient. You need to be able to show that:
you dealt with all the obvious significant hazards, taking into account the
number of people who could be involved;
the precautions are reasonable, and the remaining risk is low; and
Things are likely to change between first conducting your risk assessment and your
ongoing day-to-day operations. It makes sense, therefore, to review what you are
doing on an ongoing basis.
Look at your risk assessment and think about whether there have been any
changes. Are there improvements you still need to make? Have other people
spotted a problem? Have you learnt anything from accidents or near misses? Make
sure your risk assessment stays up to date.
A risk assessment template form is given in Appendix 1 use this to
compile a risk assessment for a task within your organisation. Choose
an area or department that you have responsibility for. Make a list of the
activities that take place in that area / department.
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Instead of carrying out individual assessments (for chemicals, manual handling, PPE,
etc.) it is far easier and more efficient to carry out a general assessment of all the tasks
the cleaner does, ensuring that COSHH, PPE and manual handling etc. are suitably
covered by the general assessment. This should result in a single risk assessment,
which cuts down on paperwork. The HSE website has some risk assessment case
studies you may find useful www.hse.gov.uk/risk/casestudies/index.htm
Where the general risk assessment has identified that a more detailed risk assessment
is required, e.g. for complicated manual handling tasks or use of chemicals, then this of
course can still be carried out using a more specific risk assessment protocol.
The following examples of different approaches to risk assessments, along with some
commonly occurring workplace hazards, may help you plan the best approach to
carrying out risk assessments in your own workplace.
centre concourse)
Setting the scene be dangerous and taking HSE guidance into account;
talked to safety representatives, and other staff, to learn Important reminder
This company provides commercial cleaning services to from their experience, and identify staff needs; and
businesses, employing 60 full- and part-time cleaners. talked to the shopping centre managers and agreed This example risk assessment shows the kind of
They have won a contract to clean all concourse areas, issues such as: approach a small business might take. Use it as a
including outer entrance areas, of a shopping centre. lines and frequency of communication between guide to think through some of the hazards in your
the cleaning company and the shopping centre business and the steps you need to take to control
walked around the concourse, noting things that might the risks of the job and how these risks would be
Example risk assessment: Cleaning contractor (shopping centre concourse) 1 of 4 pages
23
Health and Safety
Executive
Company name: Smith and Jones Cleaners Date of risk assessment: 1/8/07
What are the Who might be harmed and how? What are you already doing? What further action is Action by Action by Done
hazards? necessary? whom? when?
Slips, trips and Staff and others, including the public, risk The right cleaning equipment is used for the right job, and staff Periodic toolbox talks to raise Shift supervisors 7/8/07 6/8/07
falls injuries such as fractures and bruising if follow safe systems of work. awareness of slips and trips at least once
they trip over objects, or slip on spillages Anti-slip matting at entrances. risks. every 8 weeks
or on wet floors, and fall. Staff monitor entrances for wet floor surfaces walked in.
Warning cones placed around spillages, and removed as soon as Remind staff that small Shift supervisors 7/8/07 6/8/07
spillage clear and floor dried. spillages should be cleaned
Staff do not leave cleaning materials/equipment unattended. dry if appropriate, absorbent
Cleaning of stairs done outside of trading hours. paper towels can be used.
Most cleaning machines used have no trailing cables; for
machines with cables, cleaners use socket nearest to where they Cleaners reminded to wear Shift supervisors 7/8/07 6/8/07
are working and put out hazard cones. sensible shoes, eg flat shoes
Cleaning of escalators and lifts done outside trading hours, and with a good grip.
to a safe system of work (closed off and isolated, with lift doors
open). Remind cleaners to report Shift supervisors 7/8/07 6/8/07
All areas well lit. damage to floor surfaces to
their supervisor.
Contact with Staff risk getting skin problems such as Long-handled mops/brushes, and appropriate gloves, provided Staff reminded to report any Supervisors 7/8/07 6/8/07
bleach and dermatitis, and eye damage, from direct and staff trained in their use. health problems they think may
other cleaning contact with bleach and other cleaning All staff trained in the risks, use and storage of cleaning come from cleaning, and to
chemicals chemicals, eg solvents and detergents. chemicals and wear personal protective equipment as instructed. check for dry, red or itchy skin
Vapour may cause breathing problems. Cleaning chemicals marked irritant substituted, where possible, on their hands.
for milder alternatives.
Staff reminded to wash gloves Supervisors 7/8/07 6/8/07
and aprons after use.
24
Health and Safety
Executive
What are the Who might be harmed and how? What are you already doing? What further action is Action by Action by Done
hazards? necessary? whom? when?
Musculoskeletal Staff risk problems such as back pain if All staff trained in lifting safely, and follow safe systems of work. Remind staff to tell supervisor Supervisors 7/8/07 6/8/07
disorders (MSDs) they try to lift objects that are heavy and/ All staff using cleaning machines trained in their use, according if a trolley has defective wheels
and injuries or awkward to carry, such as cleaning to manufacturers instructions. so it can be taken out of use.
machines or heavy waste bags, or if they Trolleys provided for moving bags of waste and staff use them.
are often required to work in awkward Staff do not overfill bags and buckets.
postures. Rubbish skip emptied daily by subcontractors meaning waste
bags are not stacked high.
Mopping systems have a long-handled wringer, and a bucket on
wheels to reduce lifting and carrying.
Long-handled mops, brushes and litter pickers provided to
reduce need to stretch and stoop.
Cleaning machines stored near point of use.
Machine Staff and others risk injury from improper Machines provided are the right ones for the job. Cleaners reminded that if they Supervisor 7/8/07 6/8/07
cleaning of use of the machine, eg if the machine Cleaners trained in the safe use of machines. have doubts about the safety of
concourse, and were to buck and hit feet or ankles, or if Pre-use checks done for damaged plugs, cables and on/off a machine they are not to use
outer areas of careless driving results in a pedestrian switches. it and to inform their supervisor
entrances being struck. Machines regularly examined and maintained by competent immediately.
person.
Verbal abuse or Staff may suffer verbal abuse, and Staff trained in dealing with difficult and/or confrontational Supervisors reminded to Manager 7/8/07 4/8/07
assault possibly assault, from members of the situations. investigate all instances of
public and others, particularly if working Staff issued with means of two-way communication, supervisor verbal abuse and inform
in quiet or remote areas. checks welfare periodically. contract manager of findings
Staff trained to make supervisor aware when they are working in and action taken.
a remote location.
Staff report all instances of abuse.
25
Health and Safety
Executive
What are the Who might be harmed and how? What are you already doing? What further action is Action by Action by Done
hazards? necessary? whom? when?
Electrical Staff risk electric shocks or burns from Staff trained to perform pre-use checks on cables, switches Remind staff to do pre-use Supervisors 7/8/07 6/8/07
faulty electrical equipment or installation, and sockets before using electrical appliances. checks before using electrical
or from misuse of electrical appliances. Electrical installation tested and maintained by competent people appliances.
according to a planned schedule.
Staff trained in basic electrical safety.
Extremes of Staff working outside may suffer Suitable personal protective equipment provided for staff working No further action needed at this
weather discomfort and possibly ill health from outdoors. stage.
exposure to poor weather.
Collecting waste Staff emptying waste bins, particularly in Staff trained in safe systems of work and provided with suitable Pin up a notice in the staff Manager 7/8/07 4/8/07
toilets, risk potentially serious injury from tools (litter pickers) and personal protective equipment. kitchen reminding staff of
sharp objects, including needles. dangers from sharp objects.
Charging and Staff risk burns from contact with battery Only authorised, trained staff do this job, wearing suitable Put up sign setting out the Manager 7/8/07 4/8/07
storage of acid when charging batteries. personal protective equipment and following a safe system of charging procedure at the
batteries work. charging point.
Well ventilated area for charging.
Safe storage area for spare batteries.
Lack of Staff, particularly temporary staff from an Risk assessment discussed with all staff and a copy displayed. No further action needed at this
awareness of agency, are at risk if they are not aware Temporary staff are briefed on site safety by a supervisor before stage.
risk by staff of the risks on site and how those risks they begin work.
are controlled. Temporary staff agency supply only staff who speak English.
Crown Copyright
Published by the Health and Safety Executive 12/08
26
Risk assessment records
By law, all employers who employ five or more employees must record the
significant findings of the assessment and any details of groups of people or
individuals who may be significantly at risk. However, it is best practice to record all
assessments to demonstrate that all activities have been considered.
those hazards that pose a significant risk to workers and other persons;
details of the existing control measures in place and the extent to which these
control the risk; and
the population that is likely to be affected, including any significant groups at
risk (e.g. young workers, expectant mothers etc.).
The risk assessments should form part of the overall safety management system.
They should be available to employees and safety representatives.
It is good practice to review risk assessments annually and to ensure that there is
evidence of this review.
Local managers should be fully aware of the risk assessments as they are
responsible for ensuring that work is carried out in a safe manner, in accordance
with safety rules and the risk assessment.
Risk assessment is not meant to be a complicated process. Its about carrying out
a careful examination of the workplace to identify hazards and then assess the
risks that result. The aim is to prevent accidents and dangerous occurrences from
occurring at work and to reduce the incidence of occupational ill health. To do this
you need to make sure that you get the correct information, and you use competent
people to help you with the process. Speak to the people who actually do the
activities that you are assessing. Remember, you can get valuable information from
looking at accident reports or safety inspection documents.
Make sure that the risk assessments are relevant to the location that the work is
taking place in. Where generic risk assessments are used, remember that these
may need to be modified to fit the work and the location that they are being used
in. Dont forget that sometimes things dont always go to plan for people who are
working on their own, e.g. a machine breaks down, so people need to be prepared to
carry out on the spot assessments. As a manager you need to make sure that your
staff have received the correct amount of training and are competent to assess the
risks.
HSE www.hse.gov.uk
IOSH www.iosh.co.uk
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TASK Ref.
SITE: LOCATION:
Assessment date: Review due on: By:
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Appendix 2 Hazard checklists
Hazard identification is a crucial step in the risk assessment process and the use of
hazard checklists may be a valuable starting point when attempting to risk assess
a particular activity. However, assessors should be careful not to become blinkered
and only consider the hazards that are on the checklist. There may of course be
other hazards, some of which are detailed on the following pages.
Using the following headings, group the hazards that occur in your own workplace.
Activity hazards
Hazardous General workplace
(e.g. manual handling,
substances hazards
DSE etc.)
Overload /
Stored
Electrical Pressure Stability defect due to
energy
hazards hazards hazards mechanical
hazards
failure
Radiation Vibration
Noise hazards Thermal hazards
hazards hazards
Ingestion
Mists Asphyxiants Contact hazards
hazards