ITS Guidelines for the Computer Labs

Children in the ITS Computer Labs

Class Reservations

Eating and Drinking in the Labs

Lab Telephones

Two-way Intercoms

Noise

Use of ITS Lab Printers

Animals in the Labs

Children in the ITS Computer Labs

ITS recognizes that many student parents are often faced with the necessity of bringing their
children to campus. While children may accompany their parents into the ITS labs, as they are
sometimes, at the instructor's discretion, allowed to do with classrooms, there are a few
guidelines with which parents need to be familiar.

In accordance with the University Acceptable Use of Computing and Electronic

Resources Policy, parents may not log their children into the UNCG network. This
policy prohibits any holder of a UNCG computer account from permitting any other
individual to use that account. This includes the user's children or other relatives. UNCG
students using the ITS computer labs must provide any child under their supervision with
ways to be occupied besides using the computers. Children may not use or touch any of
the equipment in the lab including computers, printers, scanners, or any other devices.

To protect the safety of children, no child may be left unattended at any time in the
ITS computer labs. ITS staff cannot be responsible for the child's safety, actions, or
well-being. Labs are often unstaffed and the lab consultants may need to leave and/or
lock the lab while the parent is absent, creating a potentially dangerous situation for
unattended children. ITS student consultants have been instructed to call campus police if
they discover any child left unattended, due to concerns for the safety of the child as well
as the potential liability of the university.
 To preserve an environment conducive to learning, disruptive children and the
UNCG student accompanying them will be asked to leave the lab. ITS computer labs
are places where students are engaged in academic work. Refusal to leave the lab upon
request will result in the campus police being called and the student being reported to the
Dean of Students Office for possible disciplinary action under the UNCG Student Code
of Conduct. In particular please note the following examples of code violations:

VIOLATIONS UNDER THE CODE

Trust

o misuse of access privileges to University premises

o misuse of restricted areas

o misuse of University computing facilities, passwords, accounts, or information

Respect

o threatening or causing physical harm or harassment;

o conduct which disturbs the peace of the community;

o threatening or causing physical harm or harassment;

o trespass on University property or premises;

o conduct which is disorderly;

o infringement on the rights or property of members of the University community;

o failure to comply with directions of University officials

Class Reservations

NOTE: When a lab is scheduled as a classroom, please be considerate of instructors and other
students.

Information Technology Services (ITS) computer labs are often reserved for use as classrooms.
During these times they are governed by the same University policies that apply to any other
classroom. If you are not a member of the class, you may not enter or remain in the lab during
the reserved time without the prior consent of the instructor.

Although instructors may allow students who are not in the class to remain and use any
computers which are not needed by the class, this is completely at the discretion of the instructor.
If the instructor asks you to leave the lab, you must, out of respect for the instructor and students
in the class, leave without argument or delay. Failure to leave the lab when requested to do so
by the instructor is a violation of the Student Code of Conduct and may subject you to
disciplinary action.

See posted lab schedules to find additional computing resources.

If you are granted permission to stay in the lab during the class, you should do so without
disruption to the class. Instructors may, however, prohibit the use of the laser printers during
class time.

Eating and Drinking in the Labs

Drinks with secured lids are allowed inside the computer labs, however food is not. Food crumbs
may damage the computers and keyboard and create an extremely unpleasant and unsafe
environment. There are no exceptions, including during periods when the labs are reserved for
classes. Please be sustainable and recycle any beverage containers, as well as clean up!

Lab Telephones

Telephones installed in ITS computer labs are NOT for general use. They may be used ONLY to
call campus police in an emergency (334-4444), the campus Escort Service (334-5919), or to
check the availability of computers in other labs when a particular lab is full. They may not be
used for any other purpose including making other on-campus calls.

Two-way Intercoms

There are 2-way intercoms available in each ITS computer lab to receive technical assistance
when a lab consultant is not present and on duty. By pressing the "Tech Help" button, you can
receive assistance from the lab consultants in the SuperLab in Jackson Library. The 2-way
intercoms also may be used to contact campus police in the case of an emergency while you're in
the computer lab. Please keep in mind that by pressing the buttons on the intercom box, anyone
who is in the computer lab will be able to hear your conversation.

Noise

Students use the computer labs to write papers, do homework, and complete various
assignments. Out of courtesy to other users of the lab, please minimize unnecessary
conversation. In particular, cell phones may not be used in the labs; please step outside of the lab
to place or receive calls on your cell phone.

Use of ITS Lab Printers

The printers in ITS labs are for the exclusive use of students and faculty teaching in the
labs. They are not to be used for departmental or administrative purposes.
 Any servicing of printers, including adding paper, removing paper jams, etc., is to be
done by the ITS student consultants. Users are not permitted to do any servicing of the
printers. If there is no student consultant in the lab, please call the SuperLab Help Center
at 6-TECH (256-8324).

Lab printers are not photocopiers and are not to be used to print multiple copies of
documents. ITS lab personnel may delete such print jobs from the print queues. This type
of use constitutes abuse of computing resources and is thus a violation of UNCG's
computer use policy.

Users of ITS computer labs may not bring in paper of their own to use in the lab printers.
This policy applies to all users equally - graduate and undergraduate. This is because
"foreign" paper often jams the printers and print jobs are sometimes redirected from other
labs due to equipment failure or for other reasons. It cannot be guaranteed that a
particular job will come out on particular paper, even if the lab is empty.

o If you need specialized paper such as envelopes, colored paper, labels, thesis
paper, you can obtain these kinds of printing services from University Printing
and Graphics or from local printing businesses. Two such businesses are within
walking distance of campus: Kinko's on Tate Street and Copy Postal One on Lee
Street.

Animals in the Labs

Animals are not permitted in University buildings. Animals providing assistance to handicapped
or disabled persons are the only acceptable exception.