Sample Session Plan

This is a sample session plan for Computer Hardware Servicing NC II.

SESSION PLAN

Sector : Information Communication Technology

Qualification Title : Computer Hardware Servicing NC-II

Unit of Competency : Diagnose and troubleshoot computer systems

Module Title : Diagnosing and troubleshooting computer systems

Learning Outcomes:

1. Plan and prepare for diagnosis of faults of computer systems

2. Diagnose faults of computer systems

3. Repair defects in computer systems and networks

4. Test systems and networks

A. INTRODUCTION
This unit covers the knowledge, skills and attitudes needed to diagnose computer systems and
networks.

B. LEARNING ACTIVITIES

LO 1: Plan and prepare for diagnosis of faults of computer systems

Learnin Methods Presentation Practice Feedback Resources Ti

g me
Content
 Trainee will be Trainee will answer Compare
C asked to read Self-check 2.1.1 answers with
omp Information Sheet the answer key
2.1-1 on 2.1.1 CBLM on
uter Diagnosing
Syst Modular/ Computer System and
Errors and
em Self-pace Problems Troubleshooti
Error ng Computer
s and System
Prob
lems

Trainee will be Trainee will answer Compare CBLM on

asked to read Self-check 2.1-2 answers with Diagnosing
Modular Information Sheet the answer key and
Self paced 2.1-2 on POST 2.1-2 Troubleshooti
and Error codes ng Computer
System
P
OST The trainee will Trainee will Computer auto- Computer
and be asked to use perform learning feedback and the e-
Error the computer- activities in the learning
code Computer- based learning e-learning material
s material on the material.
based
use POST and
learning
error codes to
diagnose Trainee will answer self-checks with
computer auto-feedback
problems

Lecture/disc The trainer will Trainer will play

ussion discuss the error sample error beeps
beeps using a and ask trainees to Trainer Presentation
Presentation
presentation identify the error feedback on Material on
material. trainees error codes
responses and beep
Demonstrati codes
on

Modular/Sel Read information Answer Self- Compare answe CBLM on

H f-pace sheet 2.1-3 on check 2.1-3 on rs with the Diagnosing
and Hand tools and its Hand tools and its answer key 2.1- and
tools uses. uses. 3. Troubleshooti
and ng Computer
System
Thei
r
 Uses
.

Read information Answer Self-check Compare

S sheet 2.1-4 on 2.1-4 on Safety answers with Information
afety Modular/Sel Safety precautions the answer Sheet 2.1-4
prec precautions key2.1-4 Self Check
f-pace
autio 2.1-4 Answers
Key 2.1-4
ns

Modular/ Read Information Answer Self- Compare

Self-pace Sheet 2.1-5 on check2.1-5 answers with
Diagnostic Tools the answer key.
2.1.5 CBLM,
C Presentation
omp The trainer will on Diagnostic
uter Lecture/disc discuss Tools
ussions
Syst Diagnostic Tools
em using a
Diag presentation Computer
nosti material
Evaluate
c The trainee will be performance
Tool Demonstrati using
The trainer will asked to Perform
s on performance
demonstrate how Task Sheet 2.1-5
to use the on how to use the criteria checklist
2.1-5
diagnostic tools software diagnostic
tools

The Trainee will be Evaluate

asked to Perform performance
Task Sheet 2.1-6 using
on How to use performance
hardware criteria checklist
diagnostic tools. 2.1-5

LO 2: Diagnose faults of computer systems

 Read Answer Compare CBLM on
information sheet Self-check answers with Diagnosing
2.2-1 on Parts 2.2-1 on the answer key and
and functions of Parts and 2.2-1. Troubleshooti
computer system functions of ng Computer
computer System
Parts and
system
functions of Modular/Sel
computer f-pace Read Answer Compare CBLM on
system information sheet Self-check answers with Diagnosing
2.2-2 on Parts and 2.2-2 on the answer key and
functions of Parts and 2.2-2 Troubleshooti
computer system functions of ng Computer
computer System
system

Read Answer Compare answe

information Sheet Self-check rs with the
CBLM on
Software 2.2.3 on Software Sheet 2.2.3 answer key 2.2.3
Diagnosing
( operating Modular/Sel ( operating on
and
system, system, Software
f-pace Troubleshooti
application application ( operating
ng Computer
software) system,
software) System
application
software)

Read Answer Compare answe CBLM on

information on Self-check rs with the Diagnosing
Electrica Modular/Sel Electrical theory 2.2.4 on answer key 2.2.4 and
l theory f-pace 2.2.4 Electrical Troubleshooti
theory ng Computer
System

Read Answer Compare answe

information sheet Self-check rs with the CBLM on
Techniqu 2.2-6 on 2.2-6 on answer key 2.2-6 Diagnosing
es for Modular/Sel Techniques for Techniques and
diagnosing f-pace diagnosing for Troubleshooti
computer computer system diagnosing ng Computer
system computer System
system

Demonstrati Trainer will Evaluate perfor CBLM on

on demonstrate how mance based on Diagnosing
to diagnose Performance and
Criteria Troubleshooti
1. Hardware Checklist 2.2-6 ng Computer
 Trainees
components will System
perform
2. Software Task Sheet
components 2.2-6 on
how to
diagnose
computer Desktop
Video Trainees will be system. Computer
Presentation asked to view a
demonstration of
how to diagnose Video
computer system

LO 3 Repair defects in computer systems and networks

CBLM on
Trainee will be
Compare the Diagnosing
Handlin Modular instructed to read Answer answers to the and
g Computer self-paced information sheet self-check answer keys 2.3- Troubleshooti
components 2.3-1 on Handling 2.3-1
1. ng Computer
Computer Parts
System

Demonstrati Trainer will Trainee Desktop PC,

on demonstrate how will
Multi tester,
to replace Perform
computer Task Sheets LAN tester,
components such on how to
as: replace screw drivers,
defective anti-static mat
1. 1. microproces
antistatic wrist
Microproce sor
wrap
ssor
Evaluate
2. 2. performance
Memory Task using the
Sheets on Performance
3. 3. Video replacing Criteria
card defective Checklists

4. 4.
Network Microproce
card ssor 2.3-
1
5. 5. Hard
 Memory
disk 2.3-2
Video
Trainee will be Card - 2.3-
asked to view a 3
video
presentation on Network
how to replace card -2.3-4
defective parts Hard disk
such as: -2.3-5

1.
Microproce
ssor

2. 2.
Video Memory
Presentation
3. 3. Video
card

4. 4.
Network
card

Hard disk

The trainee will

be asked to
Peer observe as the
observation other trainee is
performing the
tasks required.

Answer CBLM on
Read information
Basic self-check Compare the Diagnosing
sheet 2.3-2 Basic
Network Modular/Sel 2.3-2 Basic answers to the and
Network
Diagnostic f-paced Network answer keys 2.3- Troubleshooti
Diagnostic and
Diagnostic 2 ng Computer
and Repair Repair
and Repair System
 Perform
The trainer will the Task
LAN tester,
demonstrate how Sheet 2.3-7
screw driver,
Demonstrati to diagnose and on how to computer,
on repair computer diagnose
switch hub,
networks and repair Evaluate
performance wifi router,
basic
using the network
network
Performance printer
Criteria
Checklist 2.3-7
Trainee
will be
asked to
Trainee will view
perform
video
Task Sheet
Video presentation on
2.3-7 on
Presentation how to diagnose
how to
and repair
diagnose
networks
and repair
computer
networks

Answer Compare the

Read information
Power Modular/sel self-check answers to the
sheet 2.3-3 on
supplies f paced 2.3-3 answer keys 23-
Power Supplies
Supply 4.

Trainee
will be
asked to
perform Evaluate Multi-tester,
The trainer will screw driver,
Task Sheet performance
demonstrate how soldering gun,
Demonstrati 2.3-8 on using the
to diagnose and soldering iron,
on how to Performance
repair power power supply
diagnose Criteria
supplies
and repair Checklist 2.3-8
computer
power
supplies

LO 4 Test Systems and Networks

 Answer self-check Compare the answers
Guidelines for Read all information 2.4-1 to the answer keys 2.4
testing computer Modular Self- sheet 2.4-1 Guidelines 1.
system paced for testing computer
system

The trainee will Evaluate performanc

perform Task Sheet using the Performance
The trainer will 2.4-1 on how to test Criteria Checklist 2.4-
demonstrate how to computer system and 1
Demonstration
test computer system network
and network.

Answer self-check Compare work with

Network Read Information 2.4-2 the procedural
Modular Self-
Information Sheet 2.4-2 Network checklist 2.4-2
paced
Sharing Information Sharing

Trainees will perform Evaluate performanc

Task Sheet 2.4-3 on using the Performance
The trainer will
Sharing information to Criteria Checklist
demonstrate how to
different computers in
Demonstration Share Information to
the network.
different computers in
the network.

C. Assessment Plan :
Written Test : Written test on the knowledge contents on Diagnostic and Troubleshooting Tools, OHS, Parts
Network, Electric Theory
Performance Test: Diagnosing and Troubleshooting computer system and networks
Interview: To follow-up demonstration and the dimensions of competency.

D. TEACHERS SELF-REFLECTION OF THE SESSION

When the session plan was first used, it was observed that peer observation and peer mentoring is a very effec
faster when learning from those who just discovered how the skill is to be done. The trainees discussed their exp
process they learned from each other.

More activities for self-discovery maybe planned for trainees ages 18 to 21 but they also need an experienced
materials.

Last modified: Tuesday, 5 March 2013, 10:14 AM