College of Computing Sciences and Information Technology

Bagarpur, Delhi Road, Moradabad-244001 (U.P.)

IInd Internal Class Test
BCA & BCA+MCA
Year: I Academic Year: 20152016 Semester: I
Course Code: BCA 109/ICA Course Title: Management Concept & Organizational
108 Behavior
Duration: 90 minutes Max. Marks: 30

Attempt any three questions. Question no. 1 is compulsory.

1. Answer any five questions

a. What is autocratic style & participative style of leadership? [2]
b. Define Organizational Behavior with its elements. [2]
c. Explain determinant of personality. [2]
d. Explain the organizational structure which violates unity of command. [2]
e. Differentiate between Introvert & Extrovert personality. [2]
f. Explain psychoanalytical theory of personality. [2]
g. Define the traits of a good leader. [2]
h. Explain various factors of job satisfaction. [2]

2. Explain the concept of motivation. Define contribution of Maslow, Clayton Alderfer

[10]
& Herzberg toward motivation.

3. Discuss following persons leadership style.

A. Narendra Modi [5*2]
B. Ajim Premji

4. Define departmentation. Explain various basis of it & need of it for any organization. [10]

SOLUTION
Question 1.
a. Autocratic
The autocratic leadership style allows managers to make decisions alone without the input of others. Managers
possess total authority and impose their will on employees. No one challenges the decisions of autocratic leaders.
Countries such as Cuba and North Korea operate under the autocratic leadership style. This leadership style benefits
employees who require close supervision. Creative employees who thrive in group functions detest this leadership
style.
Participative
Often called the democratic leadership style, participative leadership values the input of team members and peers, but
the responsibility of making the final decision rests with the participative leader. Participative leadership boosts
employee morale because employees make contributions to the decision-making process. It causes them to feel as if
their opinions matter. When a company needs to make changes within the organization, the participative leadership
style helps employees accept changes easily because they play a role in the process. This style meets challenges
when companies need to make a decision in a short period.

b. Organizational Behavior is field of study that investigates the impact that individuals, groups and
structure have on behavior within organization. It is the study and application of knowledge about
how people act within organizations. It is a human tool for human benefit.

The key elements in organizational behavior are people, structure, technology and the external elements in
which the organization operates. When people join together in an organization to accomplish an objective,
some kind of infrastructure is required. People also use technology to help get the job done, so there is an
interaction of people, structure and technology. In addition, these elements are influenced by the external
environment, and they influence it.