Manager on Duty Checklist

MODs Name: Date:

Occupancy %: Rooms Sold: Total Pax

Expected Occupancy% Next Day:

Checklist point Room # Remarks Room # Remarks

Main door / entrance
Door bell
Door hinges / door stopper
Room lock
Double lock
Fire exit plan
Do not disturb sign
Light working
Ceiling
Walls
Flooring
Wooden skirting
Wardrobe /dressing area
Coat hangers
Laundry lists
Laundry bag and basket
ElSafe
Drawers
Water glasses
Minibar
Tea coffee making facilities
Room
Bed / mattress / headboard
Bed linen
Bedspread / bed-skirting
Mirrors
Art work / wall picture
flooring
Air conditioning effective
Fcu unit noisy
Service directory
T.v. cabinet
Television / Cd player
Remote
Bedside lamps / shades
Mineral water
Scribbling pad
Pencil/Pen with Logo
Ashtrays and match box
Slipper
Coffee table
Sofa / loose cushions
Writing table
Chairs
Writing table lamp / shade
Folder

Checklist point Room # Remarks Room # Remarks

Candle Holder
Waste paper basket / liner
Balcony
Balcony railing
Balcony wooden table
Balcony shutter / curtains
Drainage
Furniture / cushions covers
Bathroom
Shampoo / bath gel /Lotion / conditioner
Amenities Tray
Tissue box / tissue
Bathroom tumblers / coaster
Sanitary bags
Shower cap
Environmental Tent cards
Toilet rolls
Toilet roll holder
Hair dryer
Hand towels
Face towels
Bath towels
Bath mats
Bathrobe
Mirror
Clean shower curtains
Walls
Floor
Drainage
General
Polish on paint
Polish on mirrors / glass
Dusting
Placement of furniture
Cracks
Dampness
Ceiling
Walls
Leakages

Remarks and Observations

Complete rounds of all room corridors to check for cleanliness, room service clearance and lighting

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OBSERVATIONS

FRONT OFFICE:
1. Check arrivals of next day for complete reservation , arrivals and departures
2. Check for pending guest requests and complaints
3. Check and ensure that all positions are manned
4. Lobby Lights and cleanliness,
5. Bell desk is clean and welcome drink station.
6. Check lobby guest cloak room
7. Ensure that the Lobby and Fountain Lounge piped Music is on and at the right volume.

OBSERVATIONS:

INTERACTION WITH GUESTS

F & B SERVICE:

Check for service flow, lighting, overall cleanliness, Entertainment and maintenance.-

1. Festa
2. Rooftop Randevous
3. Kahawa
4. Room Service
5. Banquet functions: If any. -

OBSERVATIONS.

KITCHEN:
1. Overall cleanliness; -
2. Dishwashing and pot washing area.-
3. Dishwasher machine.-
4. Back Kitchen Cleanliness
5. Receiving Area Cleanliness
6. Cold Rooms Status

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OBSERVATIONS:

BACK OFFICES: Later in the night

1. Minimum lighting level in all corridors. -
2. All offices locked and lights and AC switched off
3. Staff Canteen food quality & cleanliness (dinner -
4. Staff late night snack service.
5. Staff lockers (gents / ladies) -
6. Laundry locked. -

OBSERVATIONS:

POOLSIDE: Both pool areas

1. Deck-beds in place.-
2. Tables and chairs in place.-
3. Pool lights on (check all light).-
4. Building lights on.-
5. No soiled towel.-
6. Check the Jacuzzi at near the pool.

OBSERVATIONS:

GARDENS: Check all gardens for cleanliness. All lights to be focused on trees / bushes of coral reef.

OBSERVATIONS;

Check for the Following Utilities:

1. Gas area clean and free of accidents prone objects

2. Check Desalination Plant that it is working well.
3. Water Pressure
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4. Reconfirm Generator fuel levels with R&M

ADDITIONAL OVERALL OBSERVATIONS

SURPRISE CHECKS

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