Republic of the Philippines

PANGASINAN STATE UNIVERSITY

Lingayen, Pangasinan

COURSE SYLLABUS
1st Semester, SY 2013-2014

Course Number : Mgt 102 Course Title : Human Behavior in Organization

Time Frame : 54 hours Credits : 3 units

I. VISION, MISSION, GOALS AND OBJECTIVES

A. PSU Vision

The Pangasinan State University envisions become the apex of academic excellence
that produces globally competitive and morally upright professionals in Pangasinan and the
Ilocos Region.

B. PSU Mission

The Pangasinan State University will promote better service in the professional and technical
training in the arts, sciences, humanities and technology and in the conduct of scientific
research and technological studies, and community services. (P.D. No. 1497)

C. Campus Mission

The College offers and provides professional training in the technological programs
designed to equip the students with technical knowledge and skills, initiative the conduct of
basic applied research in technology and package these programs for transfer in the community
to improve the quality of life of the people.

D. Campus Goals and Objectives

1. Promote quality and relevant education designed to fully exploit individual potentials
commensurate to the needs of the industry, economy and global competitiveness;
2. Evolve and design relevant and responsive science and technology-based curricular
programs that develop intellectual competence, civic and moral responsibility,
cultural integrity, economic acuity, and scientific perspective;
3. Enhance and strengthen faculty and staff capability building and development on a
continuing basis;
4. Protect and promote the welfare and interest of Faculty members and administrative
staff in terms of a continuing program for salary increments and other pecuniary
benefits, social welfare and tenure;
5. Expand the conduct of research that generate new perspectives and insights and
new technologies and posses appropriate to the needs and aspirations of a
developing society and those which the community enjoys distinctive and
comparative advantage;
6. Expand educational opportunities to poor but exceptionally talented students through
various scholarships grants and financial assistance;
7. Provide a conducive learning atmosphere through the provisions of various student
development services;
8. Expand and establish network of linkages with other institutions both public and
private to generate and complement resources support, intensify impact and
strengthen academe-industry relations; and
 9. Develop, test, evaluate and rationalize institutional structures and management
systems and processes to enhance the efficiency, cost-effectiveness and responsive
of the colleges programs and projects.

E. BSBM Program Objectives

The Bachelor of Science in Business Management major in Operations

Management program prepares the students for the competencies and skills needed as
managers in manufacturing and service-oriented businesses.

Specifically, the program aims to:

1. Equip the students with concepts, principles and the theories of Operations
Management
2. Prepare the students in organizing and managing activities in manufacturing and
service related businesses.
3. Develop in the students, competencies and skills as entrepreneurs and managers.
4. Prepare the students to pursue a teaching career and graduate studies in business.

II. COURSE DESCRIPTION:

The course will cover a study of Human Behavior in Business Organization. It also
includes up-to-date global and local behavioral group changes with different points and
time as a result of different work experiences.

III. COURSE OBJECTIVES:

A. General Objective:

At the end of the semester, the students must be able to prepare them face the
increasing challenges of modern world of work.

B. Specific Objectives:

At the end of the course the students are expected to:

1. Expose themselves to the latest concepts of human behavior irrespective of type of

occupation they hold in the future.
2. Prepare them in meeting the challenges of the business world.
3. Understand organizationally the relevant phenomena of motivation, work attitudes,
human relations, leadership and social responsibility.

IV. COURSE REQUIREMENTS:

1. Regular Attendance
2. Pass all written quizzes and Periodic Examinations (Mid-term and Final Exam.)
3. Active Participation in class discussion (Class Recitation)

V. COURSE OUTLINE: Time Allotment

A. Orientation 1 hr
1. Vision, Mission, Goals and Objectives of
The University, Campus, and Programs
2. Course Overview
3. Course Requirements
4. Bases for Evaluation
B. INTRODUCTION TO ORGANIZATION BEHAVIOR 5 hrs
1. The Nature and Scope of Organizational Behavior
2. The Meaning and Research Methods of Organizational
Behavior
3. Brief History of Organizational Behavior
4. Skill Development in Organizational Behavior
5. A Framework for Studying Organizational Behavior
6. Implications for Managerial Practice

C. THE INDIVIDUAL IN THE ORGANIZATION 5 hrs

1. Individual Difference, Mental Ability and Personality
2. Learning, Perception, and Attribution
3. Attitudes, Values and Ethics
4. Individual Decision Making and Creativity
5. Foundation Concepts of Motivation
6. Motivational Methods and Programs

D. GROUPS AND INTERPERSONAL RELATIONS 5 hrs.

1. Interpersonal Communication
2. Group Dynamics
3. Teams and Team Work
4. Leadership in Organizations
5. Power, Politics, and Influence
6. Conflict and Stress

E. WORK RELATED STRESS AND STRESS MANAGEMENT 5 hrs.

1. Interpersonal Communication
2. Stressors: The Causes of Stress
3. Individual Differences in Stress
4. Consequence of Distress
5. Managing Work-Related Stress

F. DECISION MAKING AND CREATIVITY 5 hrs.

1. The Rational Decision-Making Model

2. Identifying Problems and Opportunities
3. Evaluating and Choosing Alternatives
4. Evaluating Decision Outcomes
5. Employee Involvement in Decision Making
6. Creativity

MID-TERM EXAMINATION 1 hr.

G. COMMUNICATION IN TEAMS AND ORGANIZATIONS 8 hrs.

1. Model of Communication
2. Communication Channels
3. Choosing the Best Communication Channels
4. Communication Barriers
5. Cross-Cultural and Gender Communication
6. Improving Interpersonal Communication
7. Communicating through the Grapevine

H. LEADERSHIP IN ORGANIZATIONAL SETTINGS 8 hrs.

1. Perspective of Leadership
2. Competency Perspective of Leadership
 3. Behavioral Perspective Of Leadership
4. Contingency Perspective of Leadership
5. Transformational Perspective of Leadership
6. Implicit Leadership Perspective
7. Cross-Cultural and Gender Issues in Leadership

I. ORGANIZATIONAL CULTURE AND ORGANIZATIONAL CHANGE 2 hrs

1. Elements of Organizational Culture

2. Deciphering Organizational Culture through Artifacts
3. Organizational Culture and Performance
4. Merging Organizational Culture
5. Changing and Strengthening Organizational Culture
6. Organizational Socialization
7. Unfreezing, Changing, and Refreezing
8. Strategic Visions, Change Agents, and Diffusing Change
9. Three Approaches to Organizational Change
10. Cross-Cultural and Ethical Issues in Organization Change
11. Personal Change for the Road Ahead
12. Organizational Behavior: The Journey Continues

J. THE ORGANIZATIONAL SYSTEM AND THE GLOBAL

ENVIRONMENT

10.1. Organizational Structure and Design

10.2. Organizational Culture and Knowledge Management
10.3. Organizational Change
10.4. Cultural Diversity and Cross-Cultural Organizational Behavior 2 hrs.

FINAL EXAMINATION 1 hr.

VI. TEACHING-LEARNING STRATEGIES

A. Lecture/Discussion
B. Case Analysis

VII. BASES FOR EVALUATING PERFORMANCE:

Mid-Term and Final Examination 40%

Quizzes 30%
Class Participation 30%
TOTAL 100%

VIII. INSTRUCTIONAL MATERIALS

Laptop
LCD Projector
White Board and Board Marker

XI. REFERENCE:

Dubrin, Andrew J. (2006) Fundamentals of Organizational Behavior Fourth

Edition, Cengage Learning Asia Pte Ltd.,
Mc Shane, Steven L., et.al. (2008) Organizational Behavior, USA: Mc. Graw-Hill
International.

Luthans, Fred (2008) Organizational Behavior, USA:Mc Graw-Hill International

Mison, Ione B., et.al. (2004) Human Behavior in Business Organization

Mandaluyong City: National Bookstore.

Human Behavior in Organization, University of the Philippines, Diliman, Quezon

City

Revised and Adopted By:

Christopher C. Mabazza, MBA

Instructor I