Ryan Mead

Mobile Phone: 719-650-1935

Address: 4964 Castledown rd, Colorado springs, CO 80917
E-mail: ryan_m0@yahoo.com

OBJECTIVE
My objective is to use my technical knowledge and travel experience to contribute, in a positive
manner, to a growing company or business.

WORK EXPERIENCE
Cruise Consultant
March 2002 - present
Carnival Cruise Lines | Colorado Springs, CO

Travel, Inbound Consumer Sales

At Carnival Cruise Lines I provide my knowledge, as a cruise expert, to consumers who wish to
cruise with Carnival. It is my job to search through the mountains of information, so as to provide the best
possible vacation experience for our guests. Computer and problem solving skills are used on a regular
basis in my occupation. I have found that my superior organizational and database skills provide me with
an edge in services our consumers needs. Beyond these skills, I consistently provide excellent customer
service to my clients.

Independent Contractor
February 2002 - March 2002
Value Added Communications Inc. | Houston, TX

Computer Hardware

As an independent contractor with VAC, I facilitated the Removal of inmate phone systems from
CDOC facilities and maintenance of new VAC PBX systems.

A Colorado Department of Corrections security check was required.

Sales associate
June 2001 - March 2002
Kmart Corp | Pueblo, CO

Sporting goods, receiving, customer service, and loss prevention.

Sales Associate
September 1995 - May 2001
Kmart Corp | Colorado Springs, CO

Sporting goods, customer service, receiving, and loss prevention.

EDUCATION
Bachelor's Degree, Computer Science Education,
3 1997 - 5 2001
University of Colorado at Colorado Springs

Study of Software Engineering, Mathematics, Technical Writing, Aeronautics, Astronautics,

Anthropology, Sociology, and Physics.

High School or equivalent, mathematics,

3 1991 - 5 1995
Florence High

High school diploma.

SKILLS
Programming Level Computer Skills

C++ OOP development Expert

Microsoft Windows Expert
Java Programming Intermediate
Perl programming Intermediate
Unix/Linux Intermediate
Assembly Language Beginner

User level Computer Skills

Microsoft Word Expert

Microsoft FrontPage Intermediate
 Microsoft PowerPoint Intermediate
Microsoft Excel Intermediate
10-key Expert
Typing 45 WPM

Non-Computer Related Skills

Customer Service 10+ years

Phone personality 8+ years
Sales 10+ years
Phone Reservations 8+ years
Travel Industry 8+ years

HONORS & AWARDS

Admiral's Club - for continuous sales performance - 2005, 2006, and 2007
Circle of Excellence - for top 10 producer - 2005

INTERESTS
My hobbies include military history, computer game modding, travel, and biking.

REFERENCES
Available upon request