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INTRODUCTION
1.1 Background
The first chapter deals with the Introduction of the Automobile Industry in
India. It shows The Evolution of the Automobile Industry and provides a summary
of the Automobile industry its nature and scope. This chapter briefly highlights on the
Chronology and typology of Indias automotive growth The other aspects discussed
are the growth of industry over the times, recent challenges (import-export duties and
taxes, increasing market share, and regulation norms) and future prospects. The
objective of this chapter is to throw light on the challenges faced by the Automobile
industry worldwide.
The history of the automobile actually began 5,000 years ago when the first
wheel was used for transportation, probably on Mesopotamian chariots in 3200 BC
(The Great Idea Finder 2005). The dawn of automobile in India actually goes back to
4000 BC when the first wheel was used for transportation in India in form of chariots.
Since then it has traveled a long way, from chariots to bullock cart, to the jet-age.
It was in 1898 that the first motorcar rode down India's roads in Mumbai.
Mumbai had its first taxicabs in the early 1900. Then for the next many years, cars
were imported to satisfy domestic demand. Till the First World War, about 4,000 cars
were directly imported to India from foreign manufacturers (Auto India Mart 2007).
The growing demand for these cars established the underlying requirements of the
Indian auto market that these merchants were quick to pounce upon. Between 1910
and 1920 the automobile industry made a humble beginning by setting up assembly
plants in Mumbai, Calcutta and Chennai. The import/assembly of vehicles grew
consistently after the 1920s, crossing the 30,000 mark in 1930 (India Infoline 2007).
The Hindustan Motors (HM) was set up in 1942 and in 1944; Premier
Autobackmobile (PAL) was established to manufacture automobiles in India.
However, it was PAL who produced the first car in India in 1946 by assembling
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Dodge De Soto' and 'Plymouth' cars at its Kurla plant in Mumbai, as HM
concentrated on auto components and could produce their first car only in 1949. After
a short period of time, it was another company, Mahindra and Mahindra (M&M),
which manufactured sturdier utility vehicles, namely the American Jeep.
In the early 21st century, with the original four Asian Tigers at or near to fully
developed status, attention has increasingly shifted to other Asian economies such as
China and India, which are experiencing rapid economic transformation at the present
time and are thus leading a sort of redistribution of the epicenter of global innovative
activities. Not only so, it is also being widely contended that these emerging new
economies that have already shown capacities to alter the balance of the international
division of labour in their favour i.e. demonstrated capabilities which might
drastically change the worlds technological map. The apparent tendency is
conjectured to have risen from some substantial amount of cumulative deepening and
technological upgrading of the enterprises (at least in some industries, if not all)
within these economies.
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the other. Several authors have documented the technological learning processes in
Indian firms in a spectrum of industries (e.g., Kale and Little (2007) in
pharmaceuticals, Arthreye (2005) in software industry, Parhi (2006) in the automotive
industry).
The Automobile industry in India grew under a highly regulated and protected
economic environment over the period 1950 to 1985. There were quantitative
restrictions on imports of raw materials, components, and equipments through
licensing and a tariff structure designed to restrict the market. Also there were
restrictions on FDI, and imposition of indigenization of components production
protected the domestic market. The initial changes, introduced in 1985, eased the
licensing requirements, broad-based the classification of vehicles for issue of licenses,
allowed selective expansion of capacity and partially relaxed controls with regard to
foreign collaborations, imports of capital goods, raw materials and spares. Though
these measures represented a 'domestic liberalisation', the policy environment
continued being geared towards imposing trade and investment regulations,
constraining the growth of big business houses and regulating exchange rates
(Narayanan 2001).
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permitted 100% foreign equity on an automatic basis. The Automotive Mission Plan
2006-2016 was released in 2007, which visualizes India emerging as a destination of
choice in the world for design and manufacture of automobiles and auto components
with output reaching a level of $ 145 billion accounting for more than 10% of the
GDP and providing additional employment to 25 million 2016.
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comparable nations. This may appear anecdotal, but it has interesting political
economy evolutionary outcome which I believe has shaped the economic and
industrial policies in the next decades.
From the mid period of phase 3 and the beginning of phase 4 of economic
reforms (that is during 1985-1990) the industry marked the entry of Maruti Udyog
into the production of passenger car segment as persistent high import tariffs were
relaxed to a great extent, and with lesser import cost adding to the overhead
production cost, higher productions were possible leading to the start of growing
exports. This period (the phase 4 of economic reforms: 1988-2006) registered the
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triumph of liberalization which kick-started the much awaited reform for the
automotive sector paving the way for the firms which were genuinely waiting for
join-ventures, private investment with duty-free technology transfer indirectly through
FDI and directly by importing the new technologies. It is during 1990-1995, Hero
Honda emerged as a major operator in the motorcycle market while Maruti Udyog
established itself as the leading passenger car maker. During 1995-2000, leading
international car makers entered the Indian market, a trend that continues to accelerate
till this date. During this time advanced technology was introduced to meet
competitive pressures, and environmental and safety imperatives. The automobile
companies started investing in service network to support maintenance of on-road
vehicles and auto financing started emerging as an important driver for demand.
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The automotive industry in India comprises of all vehicles, including 2-3
wheelers, passenger cars and multi-utility vehicles, light and heavy commercial
vehicles, and agricultural tractors and other earth moving machineries, besides the
component segment for all these categories (see Genre Chart for the various types of
vehicles produced in India). The vehicles segment and the allied components segment
are sometimes alternatively termed as automotive industry. The industry is
characterized by a very high percentage (about 80%) of 2-3 wheelers production. To
mention, India ranks as the largest manufacturer of motorcycles and second largest in
manufacturing of scooters in the world.ii In tractor manufacturing also India is the
second largest producer in the world.
It was noted in the preceding section that the auto industry witnessed a radical
transformation in terms of competition with de-licensing and liberalization in the
1990s. Following this, two major developments took place. First, there was an
upsurge in the volumes of vehicles produced. And secondly, there was a flux of entry
of global auto manufacturers into India and in some cases, also along with their parts
suppliers.iii The major contributions came from the passenger car segment, followed
by the Multi Utility Vehicles (MUVs). As a result, the 4-wheeler segment (including
tractors), for the first time, crossed the million marks in 1996-97, registering a growth
of about 12.2 percent in the 1990-97 period (Intecos-cier, 2001). The 2- and 3-
wheeler segments also showed good performance during the same period with a
growth rate of nearly 9 percent (Intecos-cier, 2001).
Some of the more recent trends of production are presented in the Figure 1a,
which depicts that starting from a meagre 0.5 million (in number) in 1970s, the total
production of vehicles has gone up to as high as 6.5 million in 2002. The production
accelerated after 1980s when partial decontrol was introduced. The result is notable
from a modest 1 million during 1980s it became three fold in 1991. The effect of
complete decontrol took time to exert an all round impact on the economy as it shows
there was a short recessionary period 19911994, after which there was sign of
revival. Towards 1998-99, the industry again showed an upward trend reaching a
record high in 2002.
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1.3 Industry Definition
7. Two Wheelers
8. Three Wheelers
Figure : 1.1
Luxury Motor
Small Medium Scooter Moped
Mini cars cycle
Passenger Goods Vans
Cars Cars s
carries Carrie
Source : SIAM
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Table No. 1.1
Passenger
166,402 175,572 198,452 218,401 335,729 446,145 453,479
Vehicles
Commercial
29,940 40,600 49,537 58,994 42,625 45,009 76,297
Vehicles
Three
66,795 76,881 143,896 141,225 148,066 173,214 269,967
Wheelers
Two
366,407 513,169 619,644 819,713 1,004,174 1,140,058 1,539,590
Wheelers
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Table No. 1.2
Passenger
1,061,572 1,143,076 1,379,979 1,549,882 1,552,703 1,951,333 2,520,421
Vehicles
Commercial
318,430 351,041 467,765 490,494 384,194 532,721 676,408
Vehicles
Three
307,862 359,920 403,910 364,781 349,727 440,392 526,022
Wheelers
Two
6,209,765 7,052,391 7,872,334 7,249,278 7,437,619 9,370,951 11,790,305
Wheelers
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Table No. 1.3
Passenger
1,209,876 1,309,300 1,545,223 1,777,583 1,838,593 2,357,411 2,987,296
Vehicles
Commercial
353,703 391,083 519,982 549,006 416,870 567,556 752,735
Vehicles
Three
374,445 434,423 556,126 500,660 497,020 619,194 799,553
Wheelers
Two
6,529,829 7,608,697 8,466,666 8,026,681 8,419,792 10,512,903 13,376,451
Wheelers
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Key Statistics:
Source : SIAM
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Table No. 1.5
Automobile Exports
Passenger
166,402 175,572 198,452 218,401 335,739 Number
Vehicles
Commercial
29,940 40,600 49,537 58,994 42,673 Number
Vehicles
Three
66,795 76,881 143,896 141,225 148,074 Number
Wheelers
Two
366,407 513,169 619,644 819,713 1,004,174 Number
Wheelers
Total 629,544 806,222 1,011,529 1,238,333 1,530,660 Number
The passenger vehicles are further categorized into passenger cars, utility
vehicles and multi-purpose vehicles. All sedan, hatchback, station wagon and sports
cars fall under passenger cars. Tata Nano, is the worlds cheapest passenger car,
manufactured by Tata Motors - a leading automaker of India. Multi-purpose vehicles
or people-carriers are similar in shape to a van and are taller than a sedan, hatchback
or a station wagon, and are designed for maximum interior room. Utility vehicles are
designed for specific tasks. The passenger vehicles manufacturing account for about
15% of the market in India.
Commercial vehicles are categorised into heavy, medium and light. They
account for about 5% of the market. Three wheelers are categorised into passenger
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carriers and goods carriers. Three wheelers account for about 4% of the market in
India.
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Table No. 1.7
Year Cars,
All Two Goods Other
Jeeps and Buses Units
Vehicles Wheelers Vehicles Vehicles
Taxis
2001 54,991 38,556 70,58 634 2,948 5,795 Thousands
Source: Department of Road Transport & Highways, includes tractors, trailers, three
wheelers (passenger vehicles), and vehicles which are not separately
classified, *ImaginMor estimates
Exports
India exports automobiles in about 203 countries. The total revenues from
exports of automobiles, in the year 2008-2009 were USD 6,001.81 million with a
growth of 33.85% from the previous year. The total exports from India in the year
2008-2009 were USD 185,295.36 million and in the year 2007-2008 were USD
163,132.18 million. The automobile industry in India contributes 3.24% of total
exports in the year 2008-2009 compared to 2.75% in the year 2007-2008.
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Table No. 1.8
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Types of Excise Duties
Basic Excise Duty: This is the duty leviable under First Schedule to the Central
Excise Tariff Act, 1985 at the rates mentioned in the said Schedule.
Special Excise Duty: This is the duty leviable under Second Schedule to the Central
Excise Tariff Act, 1985 at the rates mentioned in the said Schedule. At present this is
leviable on very few items.
Commercial 2 Wheelers 3
Year MUVs Cars Unit
Vehicles 75 CC > 75CC Wheelers
2001-02 16 32 32 16 16 16 %
2002-03 16 32 32 16 16 16 %
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Customs Duty
Customs Duty (Import duty and Export tax) is a type of indirect tax levied on
goods imported into India as well as on goods exported from India. Taxable event is
import into or export from India. In India, the basic law for levy and collection of
customs duty is Customs Act 1962. It provides for levy and collection of duty on
imports and exports, import/export procedures, prohibitions on importation and
exportation of goods, penalties, offences, etc.
Two Three
Year CVs1 MUVs2 Cars Unit
Wheelers Wheelers
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1.4 Supply Chain
Figure No.1.2
The supply chain of automotive industry in India is very similar to the supply
chain of the automotive industry in Europe and America. The orders of the industry
arise from the bottom of the supply chain i. e., from the consumers and goes through
the automakers and climbs up until the third tier suppliers. However the products, as
channeled in every traditional automotive industry, flow from the top of the supply
chain to reach the consumers. Automakers in India are the key to the supply chain and
are responsible for the products and innovation in the industry.
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The description and the role of each of the contributors to the supply chain are
discussed below.
Third Tier Suppliers: These companies provide basic products like rubber, glass,
steel, plastic and aluminum to the second tier suppliers.
Second Tier Suppliers: These companies design vehicle systems or bodies for First
Tier Suppliers and OEMs. They work on designs provided by the first tier suppliers or
OEMs. They also provide engineering resources for detailed designs. Some of their
services may include welding, fabrication, shearing, bending etc.
First Tier Suppliers: These companies provide major systems directly to assemblers.
These companies have global coverage, in order to follow their customers to various
locations around the world. They design and innovate in order to provide black-box
solutions for the requirements of their customers. Black-box solutions are solutions
created by suppliers using their own technology to meet the performance and interface
requirements set by assemblers.
First tier suppliers are responsible not only for the assembly of parts into
complete units like dashboard, breaks-axel-suspension, seats, or cockpit but also for
the management of second-tier suppliers.
Dealers: Once the vehicles are ready they are shipped to the regional branch and from
there, to the authorised dealers of the companies. The dealers then sell the vehicles to
the end customers.
Parts and Accessory: These companies provide products like tires, windshields, and
air bags etc. to automakers and dealers or directly to customers.
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Service Providers: Some of the services to the customers include servicing of
vehicles, repairing parts, or financing of vehicles. Many dealers provide these services
but, customers can also choose to go to independent service providers.
The automotive cluster in the Maharashtra is one of the largest and promising
clusters in the State. For example, in terms of the share in India, the cluster accounts
for 50.9% in net added value, and 35.1% in output, this ate higher than any other
cluster in Maharashtra. The cluster also contributes to 10.4% of total employment in
the State, making it one of the largest contributions in employment (the top being
metal industry at 13.7%). It is also one of the fastest growing cluster at CAGR 3.2%
during 1991-2007, following wood related cluster (6.79%) and other manufacturing
(6.42%).(Maharashtra State Government,2009)
Objectives of Study
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5. To analyze the level of satisfaction among the respondents and to identify the
switch over brand option, if any and
6. To make suggestions in the light of the findings of the study.
1.6 Methodology
Nowadays, car has become a necessity and forms a part of life. Therefore,
there is a significant scope to examine the perception and purchase behaviour of the
consumers of cars. The study is restricted to Maharashtra state, the automotive cluster
in Maharashtra (the West cluster) is the strongest in many aspects in comparison with
other automotive clusters in India, i.e., The North cluster (around Delhi) and the
South cluster (around Chennai). For instance, in terms of the all segments combined,
the West cluster (around Maharashtra) enjoys a lions share of for 43.6% of gross
turnover, 81. 5 of R&D expenditure, and 53% of cumulative investment in 2008-
2009. The cluster is especially strong in the 4 wheel vehicles segment (including
passenger vehicles and commercial vehicles ), with 46.6% of gross turnover 46% of
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installed capacity, 84% of R & D expenditure and 53.2% of investment. In contrast,
the North cluster has strength in motorcycle (2 & 3wheelers) segment, while the
South cluster is the third position in total as well as in the two segments.
Hypothesis Tested
1. The average scores of the influencing factors among the respondents of the
different educational qualifications do not differ significantly.
2. The average scores of influencing factors among the respondents of the
different occupational status do not differ significantly.
3. There is significant difference between the various family sizes and the
influencing external factor.
4. There is no significant difference between the different brands of cars owned
by the respondents and the factors which influenced the purchase of that
specific brand of car
This study was conducted among the car owners residing at Maharashtra state.
Sample is collected from Mumbai, Aurangabad, and Nagpur a sample of 200 each is
collected from these regions. Simple Random sampling technique was adopted in the
study to select the sample respondents. As the size of the universe is restricted, the
study has been conducted on the respondents who are the owners of all the segments
of passenger cars. Thus 600 completed interview schedules were used for the present
study. Data were collected through an Interview Schedule regarding perception of the
respondents on usage of cars. The collected data are analyzed through descriptive
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statistical tools such as Percentage, Mean, Median and Standard deviation have been
used to describe the profiles of consumers, preferred product attributes and level of
satisfaction. The ANOVA, t-Test and F-test have been used to test the significant
differences between the groups of respondents in their perception and satisfaction for
selected independent variables like age, sex and income. The Chi-Square test has
been used to test the association between the consumer demographic characteristics
and the preferred product attributes and satisfaction. Multiple regression analysis has
been used to study the influence of income and lifestyle on the overall satisfaction
level of the respondents.
Correlation analysis has been used to establish the relationship between 'the
factors which influenced the purchase' and 'the factors which favoured the level of
satisfaction'. Factor analysis is employed to identify the key factors responsible for the
consumers' purchase of cars and level of satisfaction after purchase. Cluster analysis
has been used to identify the consumers with similar tastes and preferences with
respect to purchase of car.
Limitation of Study
Customers may not always follow what they have always stated in their
response. Thus the degree of reliability of the responses can not always be taken as
accurate and sound. The study is constrained with certain limitations stated as
follows:-
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PRESENTATION OF THE STUDY
Chapter 1: Introduction
The first chapter deals with the Introduction of the Automobile Industry in
India. It shows the The Structure of the Automobile Industry and provides a brief
history of the Automobile Industry, it also highlights the objective of the study,
hypothesis, scope and limitation of the study.
The Third chapter deals with the Govt. Policies and Growth of Automobile
Industry in Maharashtra State, The detailed analysis of sale of Automobiles in
Maharashtra State highlighting the policies of state government to promote
Automobile Industry in Maharashtra state.
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Chapter 5: Data Collection and Analysis.
The Fifty chapter presents the Analysis and Interpretation of Data. The data is
presented and tabulated in charts and graphs. The analysis and interpretation are made
with the help of standard tools like percentages, averages, deviations, chi square test,
and ranking technique etc.
The Sixth and the final chapter of the study shows the Summary of Findings
and Recommendations which may be considered to the development of Automobile
Industry. The findings and Recommendations of the study may be utilized by
government of Maharashtra, Automobile Industry, researchers and academicians to
access the ground realities of Automobile Industry in Maharashtra.
Concluding Remark:
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