Customer Service Index (CSI) Is Based on a Companys

Points on:
Customer Satisfaction Survey
Trade License Required/Verified
General Liability Verified
Services Offered Meets Clients Needs
Services not Offered but Desired by Clients
History
Industry Distinctions
# Staff Certified as Customer Service Professionals (CSP)
# Staff Trained in Emergency Basic Life Safety/CPR
Ratings:

A
A-
B
B-
C
C-
D
F
Consumers/enterprises check current ratings at:
csi@internationalcustomerserviceinstitute.com