DECEMBER 7, 2016

ONLINE DISCOUNT MANAGEMENT

BUSINESS PROPOSAL

DAIPAYAN LODH
XYZ COMPANY
86A, Topsia Road, Kolkata 700 046.
 Discount Management System Proposal Number Version Date
J Company XYZ / 1061 /15-16 1.0 08/12/2016

Disclaimer
This document is the proprietary and sole property of XYZ Company except as otherwise indicated. No part of this
document, in whole or in part, may be reproduced, stored, transmitted, or used for design purposes without the prior
written permission of XYZ Company.

The information contained in this document is subject to change without notice.

The information in this document is for information purposes only. XYZ Company disclaims all warranties, express or
limited, including, but not limited, to the implied warranties of merchantability and fitness for a particular purpose,
except as provided for in a separate software license agreement.

Scope
This Project Scope has been prepared from the inputs, discussions and documents provided by the Client along with
technical details which has helped create this document. However, once this document is approved it supersedes any
other documents supplied by the Client (except the Work Order) before or after approval of this document.

Revision History
Version Version Date Prepared By Summary of Changes

1.0 December 07, 2016 XYZ Company First Draft

<-- This space has been intentionally left blank. -->

Confidential XYZ Company Page 1 of 24

 Discount Management System Proposal Number Version Date
J Company XYZ / 1061 /15-16 1.0 08/12/2016

Table of Contents
Project Objectives ............................................................................................................................................................ 3
Project Overview .............................................................................................................................................................. 4
Proposed Solution ............................................................................................................................................................ 5
Features Break-Up ............................................................................................................................................................ 6
Front-End Features .............................................................................................................................................. 6
Mobile App Dummy Screens iOS / Android .................................................................................................... 8
Back-End Features ............................................................................................................................................... 9
Development Platform................................................................................................................................................... 13
Hosting Environment (Deployment Platform) .............................................................................................................. 14
Pricing ............................................................................................................................................................................. 15
Project Time Estimation ................................................................................................................................................. 16
Project Assumptions & Disclaimers ............................................................................................................................... 17
Change Request Procedure ............................................................................................................................................ 18
Project Management Methodology .............................................................................................................................. 19
Testing Methodology ..................................................................................................................................................... 20
Risk Mitigation................................................................................................................................................................ 21
Conclusion ...................................................................................................................................................................... 24

Confidential XYZ Company Page 2 of 24

 Discount Management System Proposal Number Version Date
J Company XYZ / 1061 /15-16 1.0 08/12/2016

Project Objectives
The client is aiming to build a powerful and effective Discount Management System (DMS) that helps in advertising
and promoting businesses by offering discount deals that are time and location sensitive for products and services.
The DMS application will enable the admin to execute common promotion related tasks such as manage and
publishing promotions; push for notifications; ad approvals; statistics; reports and etc. Whereas customers will able
to search nearby promotions, hot deals, and search based on keywords and categories, review as well as recommend,
and etc. The DMS application will run on Web as well as Mobile (Android and iOS) platforms.

The salient features of the Discount Management System are:

Multi Languages & Currencies - The DMS application will support multi-currencies and bilingual option for
Arabic and English languages.
Manage Promotions - admin can able to setup and manage the promotions from the back-end admin panel.
The application will support different type of promotions like food and drinks /restaurant and coffee shops;
car/ car accessories/ car services/; entertainment/ cinema /concert/ spa/ salon; education and training; sport
/fitness/ outdoor activities; travel, air tickets, hotel; retail /department stores/ malls; wellness etc.
Account Registration and Login - end-user will have option to register from the website as well as app.
Nearby Promotions User via Wi-Fi or GPS access will able to view real time hot deals or promotion running
around in current location in various stores from their App.
Loyalty Program Their will be Loyalty program module, where users will able to get points on every purchase
and same will be added in their registered account. They will later use the same for various purposes.
Online Payment - the application will allow customers to make online payment using Credit Card, PayPal, and
SADAD Channel.

The proposed web & mobile version of the DMS would be designed to run faster, smoother and responsively on a
much broader range of all compatible web, android, and iOS systems. The major web technologies used on the website
will be MVC Framework (PHP), MySQL, Jquery, AJAX, XHTML, CSS, XML, API. The major mobile technologies that will
be used for the development of the Android & iPhone application are Object C, Apple API, Xcode, Android SDK and
the database as Percona.

The main goal of this proposal is to determine an accurate time and budget estimate, as well as determine the main
technological route, web technologies, methodologies, phases of work, and other important details to best achieve all
creative goals.

<-- This space has been intentionally left blank. -->

Confidential XYZ Company Page 3 of 24

 Discount Management System Proposal Number Version Date
J Company XYZ / 1061 /15-16 1.0 08/12/2016

Project Overview
Responsive Design - the DMS application will be designed in such a manner so that it will be compatible for
the PC browser and on smart phones and tablets. The application will detect the visitor's screen size and
orientation and change the layout accordingly.
Multi-Currency, and Bilingual (Arabic and English)
Discount Management - Proposed DMS will streamline the promotion most commonly executed tasks.
Application will support different type of promotions like food and drinks /restaurant and coffee shops; car/
car accessories/ car services/; entertainment/ cinema /concert/ spa/ salon; education and training; sport
/fitness/ outdoor activities; travel, air tickets, hotel; retail /department stores/ malls; wellness etc. End-user
will able to locate running promotions and offers near to them and able to purchase online to avail the same
from the vendor.
Discount Coupons - webmaster can create voucher codes that will be applied on specific promotion or offers.
Customers can use these voucher codes during the booking and get discount accordingly.
Online Payment - the application will allow customers to make online payment using Credit Card, PayPal, and
SADAD Channel.
Finance & Accounting - The DMS application will have the ability to generate invoice against each promotional
offer bought by the end-customer. The system will have personalized invoice template which can be printed
by the customer as well as the vendor.
Role Based Access - The DMS application will allow super admin to create any number of sub-admin accounts
and can assign them role based access of specific features and modules.
Email/SMS Marketing - The application will have customer groups and segmentation. Webmaster can send
marketing emails/SMSs to selected groups of customers for effective communications.
BI & Reports - The application will provide an extensive range of reporting and allow admin to monitor
everything that is happening within the promotion including view, search, enquiry and financials.
Vendor Owner - under one vendor owner account, multiple promotion can be listed.
Event Logs - The DMS will show historical data entries, when they are changed or modified. Any change like
edit, delete, and archive will be captured with the user tracking.
Data Integrity - The system will allow only one user working on a record at a time. It will restrict the second
person to enter or modify any content related to the record. The second user will be notified on screen with
the information of the first user who is working on the same record.

<-- This space has been intentionally left blank. -->

Confidential XYZ Company Page 4 of 24

 Discount Management System Proposal Number Version Date
J Company XYZ / 1061 /15-16 1.0 08/12/2016

Proposed Solution
As discussed above, this project/website is for online discount management system which helps admin to manage
day-to-day promotions running by the vendor by covering all aspects such as processing day-to-day promotions /
deals, checking users review, advertisement, guest/group management, tracking views, billing, reporting and etc.
Basically there are three parties involved in this business, Vendor/Store Manager, Consumers, and Website admin.

Intended Audience

Owner/Store
Customer Super Admin Visitor
Manager

- Manage Website
- Search Deals
- Manage Deals - Manage Post -View Deal details
- Book Deals
Deals

<-- This space has been intentionally left blank. -->

Confidential XYZ Company Page 5 of 24

 Discount Management System Proposal Number Version Date
J Company XYZ / 1061 /15-16 1.0 08/12/2016

Features Break-Up
Here is the list of features that we suggest for this Discount Management System.

Front-End Features
Owner/Store Manager Registration
Register name, email address, username and password.
Account activation mail is send to the user email account after registration.
Activate the account by clicking the activation link.
Select the Payment Method (Payment through available Payment Plans or Payment based on the booking of
the deals)

User Registration
Register name, email address, username and password.
Fill up additional registration information.
Account activation mail is send to the user email account after registration.
Activate the account by clicking the activation link.

User Login
Login with correct username and password.
If forgot password, click forgot password option.
New Password is sent to the user account.
Remember me functionality

Home/ Welcome Page

Login & Signup. Login & Sign up with FB & Google +
Quick search of promotions or deals for the users.
Display all the available deals (added by the owner/store manager) with images
Language & currency preference
Resource sections
Static pages such as About us, Contact us, Company Policy, Sitemap, T & C, etc.
Join us functionality (Facebook, Twitter, Google +)

Deal Posting
Owners/Store Managers can Post their Deals with the deal details.
The system will capture the details of deal such as:
o Deal Type,
o Category / Sub-Category
Confidential XYZ Company Page 6 of 24
 Discount Management System Proposal Number Version Date
J Company XYZ / 1061 /15-16 1.0 08/12/2016

o Price,
o City/Place
o Valid For (no. of Person)
o Valid On (Days)
o Start Date/End Date
o Terms & Conditions / FAQs
All posted deals needs acceptance of Admin to be listed on website.
Selection of Payment methods (Payment through available Payment Plans or Payment based on the booking
of the deals)
Search Deals in Nearby location around pre-defined radius.

Search Deals
Quick deal search on Homepage
Capture Location input
Capture Latitude / Longitude input via GPS for Nearby deal
Location wise search
On selection of Location from Homepage,
Display all available deals in selected location with map facility
Advance filter the selection with Deal type, Category / Sub-Category Type, Price Range, Valid For, Date Range,
Amenities & keywords

Display Search Result / Deal View Page

Deal View page is the main page of the website. All the relevant details of the Deal is displayed on the page.

Display all the relevant search result of deals

Display details of selected Deal
Display Specifications of the Deal
Display available amenities of Deal
Display price details
Display verified Photos of the Deal
Capture GPS Location and User details
Online purchasing functionality
Share the page to Social Networks
View Availability Calendar
Display over all & category wise ratings and display reviews of Consumers
Details about the Deal owner

Confidential XYZ Company Page 7 of 24

 Discount Management System Proposal Number Version Date
J Company XYZ / 1061 /15-16 1.0 08/12/2016

Contact to Deal owner

Display map location of the Deal
Display Similar deals or the other deals by the same host as Cross-Selling feature

Payment
Customers can pay via online payment gateway such as PayPal or Credit Cards
Captures Payment Details, Payment Type of the customer.
Capture Billing address of the customers.

Reports Deal Owners/Managers

Reporting system like Total Enquiry Generate, Total Deal/Order in terms of money, Total views received by
the Deal and etc.

Mobile App Dummy Screens iOS / Android

Deal Listing Page Deal Details Page Deal Listing in Google Map

Confidential XYZ Company Page 8 of 24

 Discount Management System Proposal Number Version Date
J Company XYZ / 1061 /15-16 1.0 08/12/2016

Back-End Features
Deal Management
Deal Setup
Individual Vendor will have the ability to create their own deal with following details:
Name; Start Date; End Date; valid For; Valid To;
Location to support Google map.
General policy, General Cancellation policy.
Terms & Condition
Upload property pictures:
Ability to show/hide any picture.
Manage and resize pictures (delete, resize or access the picture URL).
Deal details view/edit.
The system will be able to identify true duplicates and prevent them from being saved under the same
account.

Deal Sales Management

Define the way to manage online booking such as:
Auto confirmed booking with no deposit,
Request Only - booking to be confirmed manually. So the status of booking will be New Request and
needs to be confirm manually.
Collect Credit cards information to proceed.

Confidential XYZ Company Page 9 of 24

 Discount Management System Proposal Number Version Date
J Company XYZ / 1061 /15-16 1.0 08/12/2016

Collect a deposit Payment: new parameter should be defined to decide how much deposit is required.
Blackout period: do not accept new bookings for a certain period.
Offer powerful online booking engines for website deal management and optional channel management. This
integrates seamlessly with website, and allows to maximize direct bookings through it.
Ability to set a time to make your deal unavailable for online booking if check-in is today.
Ability to show/hide Captcha code on online booking page.
Ability to configure email confirmation (used/not used) to proceed the booking after a code that has been
automatically sent to end-user.
Ability to configure VAT Rate (%).
View, manage and update booked deals quickly and easily.
Allow/Deny guests to view and cancel bookings.
Ability to determine which information is required from end-user during online booking (mandatory/optional).
Should be configurable from admin panel.
Configure end-user fields for internal booking/online booking.
Ability to add Custom fields (check box, dropdown, radio).
Customize the booking confirmation email and screen message: ability to define the message to be shown to
the end-user both on the screen and sent to them by email when they complete a booking.

User Management
End-users List - Save information about the end-user and view their previous bookings.
End-user Search: find customers based on name, mobile number, telephone number, email, national ID,
passport, etc.
Confidential XYZ Company Page 10 of 24
 Discount Management System Proposal Number Version Date
J Company XYZ / 1061 /15-16 1.0 08/12/2016

Add/Edit/View Customer Details.

Set Special Rates/Discounts for specific customers.
Booking History: display full booking history about the end-users:
Activity History: display all activities history such as email communication, SMS about the end-users.
End-users Segmentation.
Loyalty Program (points) to enhance customer experience

Dashboard & Reports

Dashboard
Well be using BI tool. The system should consider feeding the BI tool with input on various reporting
requirement.
Get an eagle-eye view of whats going on at the deal, hour-by-hour, day-by-day. Catch errors, streamline
operations, and save time.
Provide overview of current account at a glance (latest bookings).
Key stats displayed on home page: see at a glance how the business is performing.

Reports
Easy to filter report criteria.
Provide an extensive range of reports:
Allow to monitor everything that is happening within the published deal including bookings and financials.
Help to predict and map user behaviour and purchasing levels in future.

Confidential XYZ Company Page 11 of 24

 Discount Management System Proposal Number Version Date
J Company XYZ / 1061 /15-16 1.0 08/12/2016

Report Export: All reports can be viewed onscreen/printed/saved as PDF/saved as Excel spreadsheet, CSV
format or emailed.
Standard Reports: System should offer range of standard reports such as (not limited):
Revenue Report.
Payment Report.
Country Report.
User Report.
Commission Report.
Daily summary Report.
Debtors Report.
Extra deals/promotions Report.
Financial Summary Report.
Deal Booking Source Report.
Deal Booking Summary Report.
Deal Booking Details Report.
Sales Report.
System Errors Report.
User logon and activity audit report: show the most recent logs of activity on the booking page (IP address,
location, username, booking ID, activity, timestamp, session ID, browser, desktop or smartphone)
Custom Reports:
Ability to create and store custom reports.
Drag and drop for fields.
Each report should be accessible according to granted permissions for authorized staff.

Confidential XYZ Company Page 12 of 24

 Discount Management System Proposal Number Version Date
J Company XYZ / 1061 /15-16 1.0 08/12/2016

Development Platform
In order to deploy a robust and scalable application, decisions have been taken to implement the total solution using
the following development platform as detailed below.

Operating System/Development Server Linux

Web Sever Apache

Database MySQL Sever

Scripting Language PHP 5.4 / Java Script / HTML 5 / AJAX

Framework CakePHP

IE11 and above,

Safari 10 and above,
Web Browser
Mozilla Firefox 49 and above,
Google Chrome 53 and above

3rd Party Services Social Plug-ins, Payment Gateways

Protocol HTTPS

Mobile Application Development Environment

Framework: COCOA
IDE: XCODE
Language: Objective C
SDK:
o IOS SDK 4
o Android SDK

Database Requirement
Percona 5.7

<-- This space has been intentionally left blank. -->

Confidential XYZ Company Page 13 of 24

 Discount Management System Proposal Number Version Date
J Company XYZ / 1061 /15-16 1.0 08/12/2016

Hosting Environment (Deployment Platform)

We suggest the following hosting server features to make it scalable:

Web Server
Linux Server Platform
At least 4 GB Ram
Dual Core Processor
SSH Access
Memcached Enabled
Apache 2x Server
PHP 4x / 5x Programming
Cake PHP MVC Framework 4.0
MY SQL 4x / 5x Server Database
Ability to set up Cron Jobs (For scheduling the emails, running reports etc. at specific pre-defined time)
Ability to override options using htaccess files

You may decide to host the application with the hosting company of your choice subject to the hosting plan supporting
the appropriate Linux server / MySQL / AJAX 2.0

Recommended hosting companies:

http://www.inmotionhostings.com
http://www.aplus.net
http://www.1and1.com
http://www.slicehost.com/
http://aws.amazon.com/s3/
http://aws.amazon.com/ec2/

<-- This space has been intentionally left blank. -->

Confidential XYZ Company Page 14 of 24

 Discount Management System Proposal Number Version Date
J Company XYZ / 1061 /15-16 1.0 08/12/2016

Pricing
Below is a detailed study of the cost estimation analysis for the project. For comfort and convenience we have split
the cost; module-wise:

Estimates PRICE
PROJECT PARTICULARS
(in Days) (is USD)
Design & Development of DMS Web Application 45 $ 900.00
Design & Development of Native iPhone App of the DMS 25 $ 500.00
Design & Development of Native Android App of the DMS 25 $ 500.00
Design & Development of Admin Module 30 $ 600.00
TOTAL 105 $ 2,500.00

TOTAL AMOUNT IN WORDS: Dollar Two Thousand and Five Hundred

Payment Terms
The payment terms are broken into the following payment milestones:
o 20% advance payment
o Balance 75% on pro- rata basis.
o Final 5% immediately on transfer of files to your server.
Please note that all files will be transferred to your designated server only after receipt of at least 95% of the
project value.
We will provide invoices against the payments made.
Payments are to be made immediately on achieving / delivery of these milestones.
Any non-receipt of payment at the above mentioned stages and / or delay beyond a period of seven days
would lead to delay / discontinuance / suspension of work without any liability for us.
Termination of the contract without any unjustified cause or fault would lead to forfeiture of the payment
received till such date of termination.

<-- This space has been intentionally left blank. -->

Confidential XYZ Company Page 15 of 24

 Discount Management System Proposal Number Version Date
J Company XYZ / 1061 /15-16 1.0 08/12/2016

Project Time Estimation

A basic time analysis has been deduced after going through the provided scope. The time estimation mentioned below
has been dealt module-wise to understand the depth and complexity of the development process.

We estimate that development of the project will take approx. 60 working days. Time taken for preparation of wire
frames, MPP & integration testing, will be extra.

Estimated Implementation Schedule

Week 1 Week 2 Week 3 Week 4 Week 5 Week 6

Kick-Off

Analysis & Design

HTMLization

Coding and Development

Testing

UAT & Go-Live

Please note that successful and timely completion of the project within the specified time frame also depends on the
following:

Time-bound submission of deliverables from your end connected with the development process.
Meetings for discussion and approval of the work in progress from time to time as and when required.
Any delay in approvals, artefacts and project requirements etc. would affect the project execution and result
in putting the project on hold after three reminders. Once a project goes on hold the production team will re-
schedule and re-estimate the project plan.

Project Commencement
We shall commence work on the project within 8 - 10 working days from the date of receipt of the following as minimal
turnaround time is needed for project initiation, project planning and other internal formalities.

Formal Work / Work Order

Advance Payment
All reference materials, photographs etc. required to develop the Site

The date of commencement of the project will be subsequent to the receipt of all the above-mentioned documents
and advance payment. XYZ Company will not be responsible for any delay in the commencement of the project on
account of non-receipt of the above-mentioned documents and/or advance payment.

Confidential XYZ Company Page 16 of 24

 Discount Management System Proposal Number Version Date
J Company XYZ / 1061 /15-16 1.0 08/12/2016

Project Assumptions& Disclaimers

XYZ Company will appoint a Project Leader / Team Lead on the project as a single point of contact for
communication over Email, Phone, Yahoo, MSN and Skype.
XYZ Company assumes that they will not only get subject matter expertise from a client but also a contact
empowered to make real-time decisions shall be assigned to the project
Once this document is approved it supersedes any other documents provided by client before or after
approval of this document accept where mutually agreed and stated.
The performance of the application depends on the hardware selected, internet bandwidth allocated, network
connectivity, size of data and concurrent users.
XYZ Company will send updates on daily / weekly / fortnightly basis for the project progress depending on the
size of the project.
Client understands any limitations in 3rd party application will be deemed not in scope of this document. Whilst
every effort would be made to ensure accurate functioning of 3rd party modules, extensions, code base or
integrations as possible; their accuracy can only be as good as the information provided by the suppliers /
developers of the module, extension, code base or suppliers (in case of integrations).
XYZ Company is not responsible for the development and / or operational performance of any third party
partners / tools used or selected by the client.
The client will provide the necessary graphics required for the designing tasks. XYZ Company can use Royalty
Free graphics available at www.istockphoto.com, in which case the Client will have to pay the actual costs of
the graphics as purchased.
Logo / Branding are not a part of the project.
The website will be developed for the single currency and single language English and later converted to
Arabic.
XYZ Company will open an FTP account for downloading the software developed for testing purpose.
The client will also provide for and do basic quality assurance to confirm features developed.
As per PCI Compliance XYZ Company does not store or recommend storing Credit Card information in the
database.
XYZ Company will provide technical support via Email, phone, Messenger services only.
XYZ Company will be using their indigenously developed coding standards and style for the application if the
Client has any specific standards to be followed then they must be sent to the development team before the
start of the project in a comprehensive technical document.

Confidential XYZ Company Page 17 of 24

 Discount Management System Proposal Number Version Date
J Company XYZ / 1061 /15-16 1.0 08/12/2016

Change Request Procedure

1. Change requests if and when generated will be discussed and managed by the Project Head / Lead Developer.
2. Proper analysis of the change will be carried out and a time, cost and impact analysis will be prepared and
forwarded to you by the Project Head / Lead Developer.
3. Project Head / Lead Developer will get the approval of the additional efforts and cost from you.
4. The Change Request may or may not be approved by you.
5. On your approval the Change Request will be:
a. Invoiced as per the rates finalized under the commercial contract
b. The requested changes will be incorporated into the project schedule and subsequently executed and
implemented.
6. The Change Request could include but would not be limited to:
a. Additional functionalities to be developed like reports, functional modules etc.
b. Deviation in functional flow of the application or a particular module.
c. Changes in reporting, screens, design, number of pages etc.
7. The Change Request will affect the delivery date and increase the project costs.
8. There may be other Change Request processes introduced during the planning and design phase.

<-- This space has been intentionally left blank. -->

Confidential XYZ Company Page 18 of 24

 Discount Management System Proposal Number Version Date
J Company XYZ / 1061 /15-16 1.0 08/12/2016

Project Management Methodology

Our project management methodology is based on international standards. There are various well-defined processes
which have evolved with our experience over the years. Implementations of these processes have ensured deliveries
within deadlines and satisfied clients.

We follow a methodology which defines the various steps of the project and the processes define the levels performed
at each of these stages.

The process flow is a customized 9 step process addressing all parameters of quality, testing, delivery, and more. Each
and every stage of the processes has been refined with experience.

We detail below the steps which are simple, but remarkably effective:

Confidential XYZ Company Page 19 of 24

 Discount Management System Proposal Number Version Date
J Company XYZ / 1061 /15-16 1.0 08/12/2016

Testing Methodology
At XYZ Company we follow a stringent Quality Assurance and Quality Control Process. A brief of our testing
methodology is detailed below:

1. Review of all documentation.

2. Test planning and scrum meetings.
3. Preparation of module wise test cases.
4. Unit testing by developer (White Box testing).
5. Functional testing by tester (Black box testing).
6. Reporting of bugs by the tester to the developer by using JIRA- Bug Reporting Tool and also analysing the
reason for the bugs.
7. JIRA works in the following manners:
a. Tester checks one module
b. He reports the bug into JIRA with a screenshot
c. He assigns the bug to the respective developer
d. The developer fixes the bug.
e. The developer changes the bug status to resolved
f. Tester checks the bug again.
g. If resolved, it is closed. In case it is unsatisfactory, the process begins all over again.
8. Usability testing (FURPS).
9. Checking on different browsers as mentioned and within defined scope.
10. Integration testing.
11. Regression testing.
12. System testing
13. Beta testing.
14. Acceptance testing from client side.
15. Release.

<-- This space has been intentionally left blank. -->

Confidential XYZ Company Page 20 of 24

 Discount Management System
Risk Mitigation
Risk
Poor communication
Unknown dependencies
Other activities in an
enterprise such as previously
set database system
upgrades, hardware outage
plans, or business outcomes
that are not identified.
Incorrect and/or unmanaged
assumptions
Assumptions regarding
performance, functionality,
or delivery that have not
been articulated or recorded
and managed.
Scope creep
Including informal, small
changes on an ongoing basis
outside of a change
management process.
Confidential
Proposal Number Version Date
J Company XYZ / 1061 /15-16 1.0 08/12/2016
Probability
of Impact/
Mitigation Plan
occurrence Consequences
(%)
May lead to
discrepancies in Frequent communications between
requirements development team leads and the client will
understanding be done. Minutes of meeting for any such
High
May induce schedule communication will be recorded/
delay in the project documented and circulated to all members
May have cost for future references.
implication as well
XYZ and client will specifically discuss on all
user/ technology constraints identified for
the project during system study and
analysis phase. Any discrepancies will be
resolved immediately to reduce rework
May induce schedule later.
Medium delay and budget
creeps.
Detailed contingency plan will be prepared
during system analysis phase based on risk
identification. Risk control boards will
monitor project risks continuously and
update the risks accordingly.
Technical assumptions will be quantized as
much as possible during system analysis
phase and agreed upon. All assumptions
by either XYZ or client will be discussed
and documented in SRS. Frequent
May induce severe
rework in the project communication with client throughout
Low project life cycle will help to reduce such
leading schedule and
assumptions.
budget overflow.
All risks will be identified, monitored and
revised using formal risk management
methodologies periodically.
Client will provide all data and information
required for the development of the
Will induce severe project during system analysis phase
Medium delay in the project including constraints and assumptions. SRS
and budget overrun. will be prepared and sent to client for
periodic review and approval. Any
discrepancy will be immediately brought
XYZ Company Page 21 of 24
 Discount Management System
J Company
Risk
Skills mismatch and resource
shortages
Critical business/
technical/subject matter
experts not available on a
timely basis due to external
circumstances. Staff
inexperienced or untrained in
the business or technology.
Expectations not clearly
defined
Not incorporating
organizational change
Since the project is going to
continue for more than 1
year, it is likely that there will
be change in resources,
resource responsibilities, etc.
Change of sponsor
Lack of information regarding
volume and size of data
Confidential
Proposal Number Version Date
XYZ / 1061 /15-16 1.0 08/12/2016
Probability
of Impact/
Mitigation Plan
occurrence Consequences
(%)
to notice and corrected. Once SRS is
finalized and approved, any additional
changes will be managed through change
management process. All change requests
will be documented and circulated to all
stake holders.
Client will be informed in advance for any
such requirement.
The project will get
delayed. Proper resource pooling will be used in-
house and trained in required skills for any
Medium such contingencies.
The software may
not function as
Domain expert on respective fields from
expected.
client/ external will be consulted to
acquire more knowledge as and when
required.
The system will not All expectations and implications will be
function as expected, documented and approved by all stake
requiring rework, holders. Any assumptions and constraints
Medium
finally resulting will be discussed. Periodic review meetings
schedule & budget will be held to remove any misunderstand
overrun. dings.
Organizational impacts of the new system
such as job role changes, revised scopes of
The project may get authority, increased levels of visibility,
delayed in training documentation and training will be
High
new resources for reviewed periodically in terms of the
the project. project. All such incidents will be planned
in advance and new resources will be
trained in advance.
May lead to Reorganizations that introduce new
cancellation of the leadership that requires time to accept the
Low
project or delay in business case or question the assumptions
the project delivery. of the case.
May cause
insufficient server The limitations will be documented after
Medium
space issues or SRS and architecture are finalized
slower performance
XYZ Company Page 22 of 24
 Discount Management System Proposal Number Version Date
J Company XYZ / 1061 /15-16 1.0 08/12/2016

Probability
of Impact/
Risk Mitigation Plan
occurrence Consequences
(%)
May cause error
while playing file- After discussion with client, an exhaustive
Lack of information regarding
High types that are not list of supported file types will be
file types
supported by the published.
application
May become a threat
Significant level of security to be
Access to information High to information
implemented
security

<-- This space has been intentionally left blank. -->

Confidential XYZ Company Page 23 of 24

 Discount Management System Proposal Number Version Date
J Company XYZ / 1061 /15-16 1.0 08/12/2016

Conclusion
XYZ Company brings high levels of experience, technological proficiency, pre and post implementation support and
timely deliveries along with fine attention to detail. As a one-stop solution provider, we take care of all the factors so
that you can focus on whats most important to your business your bottom line.

As web innovation specialists, we understand that a project has practically unlimited potential for growth. As such,
the scope of the projects also undergoes changes and enhancements during development. Rest assured, we factor all
these points in as work progresses so that the end product is not only in line with the original vision, it also has the
latest ideas and technologies supporting it.

We have been recognized by the Government of West Bengal for providing Excellence in Software Solutions and are
also Microsoft Certified Gold Partners and Adobe Bronze partners. With a base of over 1500 clients spread across 33
countries which even include Fortune500 companies, were here to take your vision ahead.

Looking forward to working with you.

Agreed by:

J Company XYZ Company

(Date / Time) (Date / Time)

(Signature) (Signature)

(Full Name) (Full Name)

(Designation) (Designation)

.::The End::.

Confidential XYZ Company Page 24 of 24