Contact details available for registration-related

student assistance and service

University of South Africa students who are experiencing difficulty in getting a timeous response to queries are invited
to use the contact details that are provided in the schedule below or send details to the student help desk
(goughdd@unisa.ac.za). Students are requested to check the list carefully and send an enquiry to one email
address at a time or one person only. This will ensure that there is no confusion as to who must respond,
thereby preventing unnecessary delays in the response.

This arrangement is being implemented as a further measure of improving the quality of assistance and support being
provided to current and prospective students. Unisa continuously assesses, through surveys, the quality of service
provided to students with a view to implementing improvements in its strategies.

A number of administrative processes, including the ease and convenience of fee payment, and clarity and availability
of information about examinations, as well as examination timetables, are available on the following platforms:

Unisa website (http://www.unisa.ac.za & http://mobi.unisa.ac.za)

All registration and study-related information is available on the Unisa corporate website in both web
and mobi formats.
myUnisa (https://my.unisa.ac.za/portal & https://my.unisa.ac.za/portal/pda)
Students may access their own information via the myUnisa website or mobi site.
E-mail (info@unisa.ac.za)
Students may send an e-mail to info@unisa.ac.za for information on how to contact Unisa via e-mail.
SMS (32695 - only for students in South Africa)
Students may send an SMS to 32695 for more information on how to contact Unisa via SMS. The sender will
receive an auto response SMS with the various SMS options. The cost to the student per SMS is R1.00.
Fax (012 429 4150)
Students may fax their enquiries to 012 429 4150, thereafter the enquiry will be distributed to and processed
by the relevant department.

Contact list

IMPORTANT:
a) The contact list below pertains only to registration-related enquiries.
b) Students are requested to check the list carefully and send an enquiry to one email address at a time or
one person only. This will ensure that there is no confusion as to who must respond, thereby preventing
unnecessary delays in the response.
c) Students should only forward enquiries to the Registrar and Deputy Registrar in instances where those
enquiries could not be resolved at other levels.

Name Position and Type of inquiries Extension EMAIL

Directorate : Student Admissions and Registrations
Director: Mr R Harding
PA: Mrs Theoresa
Weyers 012 441 5487 weyerit@unisa.ac.za
Mr Titus Nkambule Deputy Director: Registration Services 012 441 5491 nkambmt@unisa.ac.za
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Mrs Bridgit Malebo Law 012 441 5511 maafrb@unisa.ac.za
Mrs Mildred Mampuru Economic and Management Science 012 441 5521 mampumm@unisa.ac.za
Ms Sherina Balmakund Science and CAES 012 441 5503 balmas@unisa.ac.za
Mrs Mabel Khuboni Humanities 012 441 5536 khubonm@unisa.ac.za
Mr Riekert Liebenberg Licensees 012 441 5569 lieber@unisa.ac.za
Mrs La-Portia Matjila Deputy Director: Postgraduate 012 441 5493 matjiml@unisa.ac.za
Qualifications
Mrs Elena Swanepoel Postgraduate Qualifications 012 441 5549 swaneep@unisa.ac.za
Mr Vinesh Balmakund Deputy Director: Application Services 012 441 5495 balmavn@unisa.ac.za
Mrs Lou-Lou Petersen Access and Matriculation Exemptions 012 441 5349 peterm@unisa.ac.za
Mr Henning de Bruin Exemptions and RPL 012 441 5791 dbruihj@unisa.ac.za
Mrs Jackie Molebatsi Applications 012 429 2891 molebj@unisa.ac.za
Ms Mildred Matenche Applications 012 429 6023 matensm@unisa.ac.za
Mr Russell Khuboni Applications 012 429 4016 khubors@unisa.ac.za
Mr Gilbert Masemola Deputy Director: Development 012 441 5566 masems@unisa.ac.za
Services
Mrs Babsie Bolton Re-admission 012 441 5568 boltopf@unisa.ac.za
Mrs Carol Esterhuizen Electronic Enquiries 012 441 5888 cesterhu@unisa.ac.za
Directorate : Student Assessment Administration
Director: Mr Robert
Bezuidenhout
PA: Ms Moshidi Modise 012 429 2920 modisema@unisa.ac.za
DIVISION: ASSIGNMENT ADMINISTRATION
Same Sibiya MyUnisa & Communication 012 429 4081 sibiysf@unisa.ac.za
John Makwala MyUnisa & Communication 012 429 3960 Uass44@unisa.ac.za
Maggie Siko Written Assignments & Portfolios 012 429 2602 sikomn@unisa.ac.za
Lucia Mahlangu Written Assignments & Portfolio 012 429 2587 mahlal@unisa.ac.za
Alex Lanza MCQ Administration & Assignment 012 429 2986 Lanzaa@unisa.ac.za
Marks
Tshepo Ramongana MCQ Administration & Assignment 012 429 8896 Ramonpt@unisa.ac.za
Marks
Annatjie Booysen Assignment Information on Florida 011 471 2764 abooysen@unisa.ac.za
Campus
Bella Nicodemus Assignment Information on Florida 011 471 3916 Nikodki@unisa.ac.za
Campus
DIVISION: EXAMINATION ADMINISTRATION
Bombeleni Makamu Examination Admin (Muckleneuk 012 429 8585 Makamba@unisa.ac.za
Campus)
Moageleng Lebese Examination Admin (Muckleneuk 012 429 2574 Lebesam@unisa.ac.za
Campus)
Suzie Spangenberg Examination Admin (Florida Campus) 011 471 2251 Spangens@unisa.ac.za
Magda Johnson Examination Admin (Florida Campus) 011 471 3321 Mstopfor@unisa.ac.za
DIVISION: INVIGILATION AND ADMINSTRATIVE SUPPORT
Charmaine Bekker Invigilator and Venue 011 471 3209 CLKriel@unisa.ac.za
Sandra Steyn Invigilator and Venue 011 471 2942 SSteyn@unisa.ac.za
Corporate Communication and Marketing
Ms Doreen Gough General enquiries 012 441 5639 goughdd@unisa.ac.za
Ms Louise Schmidt General enquiries 012 441 5668 schmil@unisa.ac.za
Finance
Mr Molemane Lesabe Student Account enquiries 012 429 2441 esabmh@unisa.ac.za
Ms Clemmy Suspense account payments 012 429 2341 mashacm@unisa.ac.za
Mashabathakga
Study Materials Production and Delivery (SMPD)
Joe Sukazi Despatch (enquiries around receipt of 012 429 6561 sukazjs@unisa.ac.za
study materials)
Mpumi Sealetsa Despatch (enquiries around receipt of 012 429 2620 sealepn@unisa.ac.za
study materials)
Anthea Clarke Despatch (enquiries around receipt of 011 471 2712 aclarke@unisa.ac.za
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 study materials) (Florida)
Trudy Forbay Production (enquiries about printing of 012 429 2765 tforbay@unisa.ac.za
study materials)
Carl Pretorius Production (enquiries about printing of 012 429 2790 pretocr@unisa.ac.za
study materials)
Theresa Mihalik Sound, video and photography 012 429 3073 mihaltl@unisa.ac.za
(enquiries around the making of
CDs/DVDs)
Lettie Sibanyoni Sound, video and photography 012 429 4957 sibanln@unisa.ac.za
(enquiries around the making of
CDs/DVDs)
Ilze Holtzhausen de Language Services: (enquiries about 012 3376090 dbeeric@unisa.ac.za
Beer editing and translation)
Reinhard Sonntag Language Services: (enquiries about 012 3376139 sonntrc@unisa.ac.za
editing and translation)
Ernie Blignaut Planning and Coordination (enquiries 012 429 6809 Blignep@unisa.ac.za
around e-sched and submission
documents)
Alida Roos Planning and Coordination (enquiries 012 429 2708 roosa@unisa.ac.za
around e-sched and submission
documents)
Programme Accreditation and Registration (DPAR)
Ms Bayanda Malgas Academic information management 012 429 2449 malgab@unisa.ac.za
system
Mrs Edel von Kloeg Programme Accreditation (PQM) 012 429 6969 vkloee@unisa.ac.za
Directorate Student Funding
Ms. Maupi Letsoalo 012 441 5600 letsomp@unisa.ac.za
Mr. Malesela Kaka 012 441 5612 Kakam@unisa.ac.za
Eduloan educare@unisa.ac.za
ICT
ICT as a service Other than that, the department does SMS system myUnisaHelp@unisa.ac.za
department supports not deal directly with students. using the number myLifeHelp@unisa.ac.za
student queries relating 43582
to MyUnisa and MyLife
Library
General information 012 429 3206 library-
enquiries@unisa.ac.za
General information 012 429 3133 bib-circ@unisa.ac.za
(circulation)
Tuition & Facilitation of Learning
Ms KM Ncube 012 429 6412 Ncubekm@unisa.ac.za
Student Affairs
Mr Samuel Kekana 012 429 2645 kekansm@unisa.ac.za
Ms. Lebogang 012 429 2505 Tmonyel@unisa.ac.za
Monyemangene
Ms NF Tshabalala 012 429 280/3111 tshabanf@unisa.ac.za
College of Agriculture and Environmental Sciences
Mrs Dianne Metzer 011 670 9351 caesenquiries@unisa.ac.za
Mrs Penny 011 471 3296 Ngcobpn@unisa.ac.za
Ngcobo (M&D)

College of Economic and Management Sciences

Portia Ngcobo 012 429 3925 ngcobp@unisa.ac.za
Tabea Radise 012 429 2982 radiset@unisa.ac.za
cemsenquiries@unisa.ac.za
econ@unisa.ac.za
College of Education
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Mr Samuel Kekana 012 429 2645 kekansm@unisa.ac.za
Mrs Marieette Van Zijl 012 429 4583 vzijlmj@unisa.ac.za
eduenquiries@unisa.ac.za
College of Human Sciences
Dr B Zawada 012 429 4099 zawadbe@unisa.ac.za
Ms ME Rubidge 012 429 8285 reynome@unisa.ac.za
artes@unisa.ac.za
College of Law
Lessiah Mtshweni 012 429 8456 mtshwel@unisa.ac.za
Mr HIV Nkabinde 012 429 8456 / Nkabihi@unisa.ac.za
8622
jus@unisa.ac.za
College of Science, Engineering and Technology
Mr Maswika Molepo 012 429 2614 cset@unisa.ac.za
scientia@unisa.ac.za
Deputy Registrar
Only escalations deputyregistrar@unisa.ac.za

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