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Which button is to be
Browse and Import None of the
407 clicked to import pre- Save Import 1
data above
enrolment data ?
Which data file is to be
408 JPEG GIF CSV PDF 3
selected to import data ?
Which menu option is used
to get the pre-enrolment new configuratio
409 import data export data 1
data into the Enrolment enrolment n
client application?
To
To export configure
What is the functionality of To import the selected To start new
410 selected file in Aadhaar 1
"Start Import" button? file in the application enrolment
memory stick Enrolment
Client
The 'NAME'
The 'NAME'
The 'NAME' field can The 'NAME' field field
Which one of the following field requires
411 be blank at the time of requires at least requires at 2
statements is correct. at least three
enrolment one character least six
characters
characters
State True or False -
412 Consecutive dots (.) can be True False 2
used in the NAME field
State True or False -
Consecutive spaces in
413 True False 1
NAME field can not be
used.
414 State True/ False - In DATE True False 2
OF BIRTH field, a future
date can be entered
Aadhaar
Enrolment
After entering the name of
Client
the resident, how is the By pressing
By pressing the TAB By pressing the application
415 transliteration of data from the SHIFT 1
button ALT button does not
English to the regional button
support
language started?
transliterati
on
How can the Enrolment
By selecting "Iris Automatically
operator move from By clicking the "Next"
416 Scan" option moves to next 1and 2 4
"Photographs" screen to button
from the top bar screen
"Iris Scan" screen?
How can the Enrolment Automatically
By selecting "Iris
operator go back from By clicking the "Back" moves to None of the
417 Scan" option 1,2
"Fingerprints" screen to "Iris button previous above
from the top bar
Scan" screen, if required? screen
At the time of Iris capture, if
Exit from the
automatic capture does not Use force capture by
application and Do not None of the
418 happen even after few clicking the "Force 1
starts from capture Iris above
attempts, what should the Capture" button
beginning
Enrolment operator do?
At the time of fingerprint
capture, if automatic Exit from the
Use force capture by Do not
capture does not happen application and None of the
419 clicking the "Force capture 1
even after few attempts, starts from above
Capture" button Fingerprint
what should the Enrolment beginning
operator do?
What is the step after The data has to be
Print
Demographic and Biometric reviewed and Logout from the Start next
420 Acknowledge 1
data capture has been confirmed by the application enroll
ment Slip
completed? Resident
Click the
Click the
"Cross (X)"
After successful enrolment, Click the "Finish" Click the "Back" "Capture"
button on
421 what is the step to generate button on the button on the button on the 1
the
Enrolment ID ? "Review" screen "Review" screen "Review"
"Review"
screen
screen
It is not
Click the "Print" Click the "Create
How to print possible to
button at the New" button at
Acknowledgement Slip and take the None of the
422 confirmation dialog- the confirmation 1
Consent-for-Enrolment printout of above
box with the dialog-box with
Slip? Acknowledge
Enrolment ID the Enrolment ID
ment Slip
Give the Give the
What does an operator Sign and hand-over
Acknowledgeme Acknowledge
423 need to do with the Acknowledgement 1
nt Slip to the ment Slip to
Acknowledgement Slip? Slip to the Resident
Supervisor the Introducer
Ask Resident to Give the
At the end of an enollment, Give the
sign/ give thumb Consent-
a consent slip is generated. Consent-for-
Give the Consent Slip impression on for-
424 What does an operator Enrolment 2
to the Resident Consent -for- Enrolment
need to do with Consent Slip to the
Enrolment Slip & Slip to the
Slip? Supervisor
file it Introducer
Which menu option is used
new configuratio
425 to export Resident data files import data export data 2
enrolment n
to a Memory Stick?
What is the frequency for at least twice a day to at least
at least twice in a at least twice
426 Data Backup at enrolment an external hard disk twice in a 1
week in a month
centre ? drive year
An 'Exception' in the
Demographic Cultural Biometric All of the
427 Aadhaar Enrolment process 3
Exceptions Exceptions Exceptions above
is related to
Biometric Exceptions are
verified by the Operator
428 YES NO 2
and then confirmed in the
Aadhaar Enrolment Client
Biometric Exceptions are
verified by the Supervisor
429 YES NO 1
and then confirmed in the
Aadhaar Enrolment Client
One must specify biometric
exceptions by clicking on
430 TRUE FALSE 1
the Biometric Exception
Capture Button
For a resident with an extra
finger, the extra finger will
431 TRUE FALSE 2
be captured as a Biometric
exception
Resident can enquire about
the status of her / his
enrolment withContact All of the
432 Enrolment Number Aadhaar Number TIN Number 1
centre. To track the above
status,Contact centre will
require the Resident's
433 The hand of a person with a TRUE FALSE 1
missing finger should be
photographed with the palm
facing the camera
In case of Queries or
434 Grievances,Registrar can TRUE FALSE 1
call the Contact centre
Kannada, Malayalam,
Telugu, Tamil are languages
435 TRUE FALSE 1
supported by the contact
centre
English language is not
436 supported by the contact TRUE FALSE 2
center
The contact center would
437 be functioning 6 days a TRUE FALSE 1
week.
The working hours of
10AM to 9AM to 12
438 contact center would be 9AM to 9PM 8AM to 8PM 2
10PM Noon
from
The contact center would
be closed only on'_blank_'
439 National Holidays and 1 2 3 4 3
remain open on other public
holidays.
Exceptions in the Aadhaar All of the
440 Missing Eye Missing Finger Amputed Arm 4
Enrolment process could be above
Missing finger/fingers can
441 be considered as an TRUE FALSE 1
exception
Missing eye can be
442 TRUE FALSE 1
considered as an exception
Amputation of an arm
443 cannot be considered as an TRUE FALSE 2
exception
Mehendi on the hands can
444 affect the quality of the TRUE FALSE 1
fingerprint
Rough fingers/calloused
445 hands can affect the quality TRUE FALSE 1
of the fingerprint
Rural India has many
people who have worn out
446 TRUE FALSE 1
fingerprints because of
physical labour
If the capture of both eyes
at a time is not possible, the
447 TRUE FALSE 1
single eye iris scan device
may be used
A female resident's
enrolment could not be
completed as there was
Mehendi on her hands
All of the
448 which prevented figerprint Query Exception Grievance 3
above
capture. Resident was
upset and called the contact
centre. This should be
handled as a '_blank_'
The Enrolment centre did
not have a special enclosed
All of the
449 booth for Purdah Nasheen Grievance Exception Query 1
above
women. This should be
handled as a '_blank_'
For the Contact centre,
450 residents sending emails is TRUE FALSE 1
an inbound channel
For the Contact centre,
sending replies to emails
451 TRUE FALSE 2
from residents, is an
inbound channel
For the Contact centre,
Residents posting
452 queries/issues on Website TRUE FALSE 1
portal is an inbound
channel
For the Contact centre,
453 sending response through TRUE FALSE 1
Fax is an outbound channel
A person calls the Contact
centre with regards to rude Status
454 Query Complaint feedback 2
behaviour by the Enrolment Enquiry
Centre Supervisor, it is a
A person calls the Contact
centre and says that the
enrolment process took Status
455 Query Complaint feedback 3
about 25 minutes at a Enquiry
particular Enrolment
Centre, it is a
A person sends an email to
the Contact centre asking
Status
456 about the date on which he Query Complaint feedback 4
Enquiry
will receive his Aadhaar
number, it is a
Shanti has burnt her fingers
during cooking, can she be
457 YES NO 1
considered as a biometric
exception ?
Bhakti has an amputed
index finger, she cannot be
458 TRUE FALSE 2
considered as a biometric
exception
A person paralyzed from
459 waist down will be classified TRUE FALSE 2
under biometric exceptions
Shantilal has an extra
finger. Would the fingerprint
460 YES NO 2
of this extra finger also be
captured?
The Aadhaar Enrolment
The
Client has an option for The Print
The Force Biometric
specifying the type of Biometric
461 The Recapture button Capture Exception 4
Biometric Exception. To Exceptions
button Capture
access this option the button
button
operator uses
If the Resident is unable to
open her / his eyes properly
to enable a successful iris
462 TRUE FALSE 2
capture, the operator
should immediately mark
this as an Exception
A woman wearing a
463 'burquah' is considered to TRUE FALSE 2
be an Exception
While capturing the hand of
a person with a missing
finger, only the hand should
464 be very clearly displayed TRUE FALSE 2
( the face and the other
hand could remain out of
the photograph)
For a person with squint Capture the
Capture one eye at a Cannot be Capture only
465 eyes, the iris capture same eye 1
time captured one eye
process would be twice
Which of these is a critical
Skilled All of the
466 skill to overcome Quality data capture Listening skills 2
Operator above
communication barriers?
Respects
An Operator or Supervisor
Gives clear and Is courteous, the
who is a good Use technical &
467 detailed instructions patient and enrollees' 2
communicator does not do difficult words
to enrollees polite personal
which of the following?
space
Most of the time Incomplete all of the
468 Poor listening skills Language barrier 4
communication fails due to message above
Avoid being
Put aside
Look at the enrollee distracted by all of the
469 Effective listening is to distracting 4
directly environmental above
thoughts
factors