www.lean.

org

Lean Startup Conference

San Francisco

Lean Startup From Toyota City to

Fremont to You
John Shook
Chairman and CEO
Lean Enterprise Institute
www.lean.org
December 2013

Lean Production Was Named

Exactly 25 Years Ago

The Triumph of
Lean Production

Lean
Enterprise
Institute

In Search of the Worlds Best Production

and Management Systems

Toyota City Leans Incubator

New United Motor Manufacturing, Inc.

NUMMI kick-started a revolution that led to
us meeting here today.

Joint Venture

The Worst Factory in the World

The Worst Factory in the World

Certified
Worst!

From the Worst to the Best

Certified!

NPRs This
American
Life:
NUMMI

So, How Did You Really Change

the Culture at NUMMI?

Its a Management System

With a Social Side and a Technical Side

Engage Everyone in Continuous

Problem Finding and Experimenting

14

Easy to do right, hard to do wrong

Easy to spot problems
Easy to do P-D-C-A
Then

Support to solve problems

Challenge for continuous experimentation

Problems Happen
What Do We Do With Them?

Hiding Problems is the Most

Anti-lean Problem

Everyone an Expert
Problem Finder and Experimenter
No problem is a problem!

Ford Milpitas CA Plant

Ford Milpitas CA Plant Today

GM Fremont What went wrong?

 Its a Management System!

Its an Organizational and a Personal
Transformation.

Lean From the Start

Lean is about solving problems through
continuous experimentation.
We ask: what is our purpose as an
organization? What value to create or
what problem are we trying to solve?
Then, how do we improve the work and
how do we develop the people?

Lean From the Start

Do startups face problems that are different
from those of established enterprises?
More uncertainty?
Greater risk?
Fewer resources?

Lean, Whether Startup

or Established

Engage Everyone in Problem Finding and

Continuous Experimentation
Give Everyone Permission to Fail and
Ability to Succeed

Lean Thinking

Principle of Just Enough

Practice of Questioning and Experimenting
A personal transformation

Lean Enterprise
Transformation Questions
Whats the PURPOSE? What
value? What problem to solve?
How to improve the work?
How to develop the people?
What leadership role and
management system?
Whats the BASIC THINKING?

www.lean.org
Whats the PURPOSE? What
value? What problem to solve?
How to improve the work?
How to develop the people?
What leadership role and
management system?
Whats the BASIC THINKING?

Lean
Enterprise
Institute

www.lean.org
Define Your Purpose
Improve the Work
Develop the People

Lean
Enterprise
Institute