1. What is the importance to practice Etiquette and Protocol into the
business world? The importance to practice Etiquette and protocol into the business world is that with this tools we can know the proper ways of behavior that are necessary for interpersonal relationships, especially when it comes to business as a person interested in purchasing a product or service. It is noted that under certain situations these tools will give you a general idea of the way we must act in our labor issues. 2. What is the most important thing you should have in mind when you introduce someone? What I have in mind is to have a good tone of my voice and try to summarize the most important things of the person like name, profession, company and qualities. Other thing to have in mind when we introduce someone is to have good gestures and modulation in how we say the things. 3. What information should be provided when introducing someone? First step is to introduce the name of the person Second step is introduce who is the person, the company or his/her profession Finally introduce the values of the person 4. . Why is it important to use performance-related compliments in a business conversation? Humans are very competitive and being praised not only will high self-esteem but also their sense of competence than they motivate not stop to be the best and give all of them to stand forever. 5. According to Cynthia, where should the beverages be placed? The cups are placed upstream of the knives in order from left to right,water glass, glass of white wine glass of red wine and glass of champagne. if you are not serving a specific wine or champagne do not put in order. They can be placed at a slight angle where the water glass is facing outward furthest from the plate. 6. Should a glass of white wine be held by the stem? Yes, it should be held by stem. 7. Why are complaining and criticizing considered bad manners?
Because by complaining and criticizing we cannot change anything with this we
do not help trade relationships because we do the opposite. 8. Describe how to politely interrupt someone in a conversation. Politely interrupts the conversation saying Please Excuse me and then make your announcement. Be sure it is a very important statement that can t wait until the conversation reaches a break. 9. What is the right way to hand out your business card? A business card is always delivered by grasping the upper left corner this in order that it be delivered to the person who receives it can read it immediately 10.Why is it important to find things in common with the people you meet in a social situation? By finding common things will make easier the adaptability to the social media this mean that it would be quickly how people can interact and share points of view and different reactions for many topics.