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Installing and Migrating to Cisco Prime

LAN Management Solution 4.2

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Text Part Number: OL-25957-01

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL
STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT
WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT
SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE
OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.
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NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH
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IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING,
WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO
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Installing and Migrating to Cisco Prime LAN Management Solution 4.2
Copyright © 1998-2012 Cisco Systems, Inc. All rights reserved.

C O N T E N T S
Notices

xi

OpenSSL/Open SSL Project
License Issues i-xi
Preface

i-xi

xv

Audience

i-xv

Document Conventions

i-xvi

Product Documentation

i-xvii

Related Documentation for CiscoWorks LAN Management Solution 4.0
Obtaining Documentation, Obtaining Support, and Security Guidelines

CHAPTER

1

Overview of Cisco Prime LAN Management Solution 4.2
Product Overview

i-xix
i-xxi

1-1

1-1

Install and Upgrade Behavior 1-2
Overview of Upgrade and Migration 1-2
Upgrading Master-Slave Server Setup 1-4
New Features and Enhancements in LMS 4.2 1-7
Creating Configuration Templates 1-7
Idle Timeout Settings 1-7
Standard Discovery 1-8
CAAM Features 1-9
Data Synchronization between LMS and CAAM 1-9
Managing Policy Groups 1-9
Managing Policy Profile 1-10
Fixing Profile Violation 1-10
Compliance Data Collection 1-10
CAAM Offline Update 1-10
CAAM Online Update 1-10
Import Contracts 1-10
CAAM Reports 1-10
Hardware Configuration-based MIB Objects Polling 1-11
Poller Management Enhancements 1-12
Troubleshooting Workflow Changes 1-12
Fault Management Generic Device Package Support and Traps Support
Enhancement in Unused POE Report 1-12

1-12

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Contents

Enhancement in Custom Inventory Report 1-12
Enhancement in TrustSec 1-13
EnergyWise Enhancement 1-14
Report Designer Enhancement 1-14
VLAN Fetch Support for SCP and RCP 1-14
Template Center Enhancement 1-15
Third-Party Software and Tool Changes 1-15
Data Migration Overview

1-15

Supported Network Management Systems
Supported Devices

CHAPTER

2

Prerequisites

1-16

1-19

2-1

System and Browser Requirements for Server and Client 2-2
Disk Space Requirements 2-2
Operating System Requirements 2-3
Storage Area Network Support 2-4
Link Aggregation Support in Solaris 10 2-4
Server Requirements on Soft Appliance Systems 2-6
Server Requirements on Solaris Systems 2-8
Server Requirements on Windows Systems 2-11
Unified Computing System (UCS) Support 2-15
System Requirements on Client Systems 2-15
Terminal Server Support for Windows Server 2-16
Enabling and Disabling Terminal Services on Windows 2008 Server
Enabling and Disabling FIPS on Windows 2008 Servers 2-18
Solaris Patches 2-18
Required and Recommended Solaris Patches
Cluster Patches 2-20
LMS 4.2 Port Usage
Important URLs

3

2-18

2-20

2-25

Required Device Credentials for LMS Functionalities

CHAPTER

2-16

2-26

Preparing to Install Cisco Prime LAN Management Solution 4.2
Terms and Definitions Used in LMS Installation Framework

3-1

3-1

Before You Begin Installation 3-2
Installation Notes 3-2
Installation Notes (For Solaris Only) 3-3
Installation Notes (For Windows Only) 3-4

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Contents

Installation Notes (For Soft Appliance Only)

3-5

Licensing Your Product 3-5
Understanding Product Ordering Options and Product Authorization Key 3-5
License Information 3-5
Available Licenses for LMS 4.2 3-6
Upgrading to a Higher SKU on Soft Appliance Systems 3-6
License File 3-7
Transferring Files to Soft Appliance Server 3-7
Evaluation Mode 3-8
LMS 50 Devices Restricted License 3-9
Guidelines to Avoid Necessary Devices Being Moved to Suspended State
Device States After Backup and Restore in a LMS 50 SKU Server 3-9
NFR (Not For Resale) License 3-10
Installing the License File 3-11

3-9

Application Scaling Numbers 3-12
Concurrent Users Supported 3-15

CHAPTER

4

Setting Up Cisco Prime LMS in High Availability and Disaster Recovery Environment
High Availability and Disaster Recovery- An Overview
Veritas Components for Setting Up High Availability
Licensing Information

4-1

4-1
4-3

4-4

System Requirements for High Availability Implementation

4-4

Setting up LMS High Availability Environment on Windows 4-5
Installing Storage Foundation HA 5.1 on Windows 4-5
Creating Disk Groups and Volumes 4-6
Prerequisites for Configuring Disk Groups and Volumes 4-6
Creating Disk Groups on Primary Server 4-6
Creating Volumes on Primary Server 4-7
Creating Disk Groups and Volumes on Secondary Server 4-9
Installing LMS on Primary and Secondary Servers 4-9
Setting Up Veritas Volume Replication 4-10
Modes of Replication 4-10
Setting Up RDS, RVG and RLINK 4-10
Setting Casuser Permissions on cscopx Volume 4-11
Setting Up Veritas Volume Replication Without Clustering 4-12
Veritas Cluster Server Setup Tasks 4-13
Cluster Configuration for High Availability 4-13
Cluster Configuration for Disaster Recovery 4-19
Setting up LMS High Availability Environment on Solaris

4-22

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Contents

Installing Storage Foundation HA 5.1 on Solaris 4-22
Creating Disk Groups and Volumes on Solaris Servers 4-23
Prerequisites for Configuring Disk Groups and Volumes on Solaris 4-23
Creating Disk Groups on Primary Solaris Server 4-24
Creating Volumes on Primary Solaris Server 4-24
Creating Disk Groups and Volumes on Secondary Solaris Server 4-26
Installing LMS on Primary and Secondary Servers 4-26
Setting Up Veritas Volume Replication on Solaris Server 4-26
Setting Casuser Permissions on cscopx Volume on Solaris (If Required) 4-27
Setting Up Veritas Volume Replication Without Clustering On Solaris 4-27
Veritas Cluster Server Setup Tasks on Solaris 4-28
Cluster Configuration for High Availability on Solaris 4-28
Cluster Configuration for Disaster Recovery on Solaris 4-33
Moving LMS from non-HA to HA Environment

CHAPTER

5

4-35

Setting Up Cisco Prime LMS for High Availability, Live Migration, and Storage VMotion Using
VMware 5-1
Overview of VMware High Availability 5-1
VMware vSphere Components for Setting Up High Availability
Prerequisites for Implementing High Availability 5-2
Setting up High Availability using VMware HA 5-4
Creating a VMware HA Cluster 5-4

5-2

Overview of VMware VMotion and Storage VMotion 5-5
VMware vSphere Components for Migration 5-6
Prerequisites for Migration Using VMotion 5-6
Migrating LMS 4.2 Using VMware VMotion 5-7
Migrating a Virtual Machine with VMotion 5-8
Migrating a Virtual Machine with Storage VMotion 5-8
Cloning a Virtual Machine Using VMware 5-9
Advantages of Clones 5-9
Types of Clones 5-9
Supported Methods of Cloning 5-10
Cloning a New Virtual Machine from a Parent Virtual Machine 5-10
Prerequisites 5-10
Cloning a new Virtual Machine 5-10
Setting Up LMS in the Clone Virtual Machine 5-11
Known Problems 5-11
Cloning Parent VM to Template and Deploying Template to New VM 5-12
Cloning Parent VM to Template 5-12

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0 6-48 Enabling Loading of Scripts in Windows 2008 Logging into Cisco Prime LMS Server 6-49 6-49 Uninstalling LMS 4.Contents Deploying Template to New VM CHAPTER 6 5-12 Performing Installation of Cisco Prime LMS 4.OVA Image 6-3 Downloading Multiple Small Files .2 on Solaris 6-50 Uninstalling LMS 4.2 Software .2 on Soft Appliance 6-43 Inline Upgrade to LMS 4.OVA Image 6-3 Download Instructions for LMS 4.0 and 9.0 6-48 Mozilla FireFox 8.2 Soft Appliance on VMware 6-26 Installing LMS 4.2 Soft Appliance .com 6-2 Download Instructions for LMS 4.2 6-40 Inline Upgrade to LMS 4.2 on Soft Appliance .2 Soft Appliance on NCS and UCS Servers 6-30 Installing LMS 4.2 in Silent Mode 6-39 Upgrading to LMS 4.OVA Image 6-4 Extending File System in Soft Appliance 6-12 Extending in Online Mode 6-12 Extending in Offline Mode 6-13 Changing Server Configuration Details 6-13 Viewing System Details 6-15 Installing LMS 4.2 software on Soft Appliance .2 on Windows 6-45 Verifying the Installation 6-45 Accessing LMS Server 6-47 Clearing Cache and Cookies 6-48 Internet Explorer 8.2 6-50 Before You Begin Uninstallation 6-50 Uninstalling LMS 4.2 OL-25957-01 vii .2 on Windows 6-44 Inline Upgrade to LMS 4.2 on Solaris 6-33 Installing LMS 4.OVA Image 6-2 Important Download Notes for LMS 4.2 6-1 Performing Installation of LMS 4.2 6-44 Remote Upgrade to LMS 4.0 and 9.2 on Windows 6-51 Installing and Migrating to Cisco Prime LAN Management Solution 4.ISO Image 6-26 Installing LMS 4.2 software .2 on Solaris 6-44 Remote Upgrade to LMS 4.2 on Solaris 6-44 Remote Upgrade to LMS 4.2 6-1 Downloading from Cisco.OVA Image 6-3 Installation Procedure for Cisco Prime LMS 4.2 on Windows 6-36 Installing LMS 4.

2 CHAPTER 7 6-52 Migrating Data to Cisco Prime LAN Management Solution 4.2 viii OL-25957-01 .2 AAA Methods 7-26 Local Authentication Mode 7-26 Resetting the Login Module 7-27 CHAPTER 8 Troubleshooting and FAQs 8-1 Checking Processes After Installation 8-1 Viewing and Changing Process Status 8-1 Recovering Admin Password on LMS Virtual Appliance Contacting Cisco Technical Assistance Center (TAC) Understanding Installation Error Messages 8-2 8-4 8-4 Troubleshooting Errors in Data Migration 8-15 Common Services Data Migration Errors 8-17 Inventory. Config Timeout and Retry Settings 7-25 Guidelines for Common Services Post-Upgrade Activities 7-26 LMS 4.6 or 2.1 7-17 Migrating Data From LMS 3.0.1 or LMS 4.2 7-1 7-1 Scope of Data Migration 7-2 Common Services Data Migration Scope 7-4 Network Topology.Contents Re-installing LMS 4.6 SP1 7-17 Remote Migration From LMS 3. LMS 4.2 Overview of Migration to LMS 4.0 or LMS 3. Layer 2 Services and User Tracking Data Migration Scope 7-6 Inventory.2 SP1.0 December 2007 Update or LMS 3.2 7-24 Configuring SNMP Trap Receiving and Forwarding 7-24 Guidelines for Restoring Inventory.1 Migrating Data on Solaris 7-19 Migrating Data on Windows 7-20 Migrating Data on Soft Appliance 7-21 7-19 Guidelines to Post-Upgrade Activities 7-23 Guidelines for Fault Management Post-Upgrade Activities in LMS 4. Config and Image Management Data Migration Scope 7-7 Fault Management Data Migration Scope 7-10 IPSLA Performance Management Data Migration Scope 7-11 CiscoView Data Migration Scope 7-12 Device Performance Management Data Migration Scope 7-12 Portal Data Migration Scope 7-14 CiscoWorks Assistant Data Migration Scope 7-14 Remote Migration From LMS 2. Config and Image Management Data Migration Errors 8-18 Installing and Migrating to Cisco Prime LAN Management Solution 4.

0 in Normal Mode B-4 Accessing UTU 2.Contents Network Topology.0 Downloading UTU 2.0 B-5 B-6 Searching for Users.0 B-14 Re-installing UTU 2. Hosts or IP Phones Using Search Patterns in UTU 2.0 Uninstalling UTU 2.0 B-14 Installing the Remote Syslog Collector C-1 Verifying Remote Syslog Collector Server Requirement Installing the Remote Syslog Collector Installing on Solaris C-4 Installing on Windows C-5 Installing on Soft Appliance C-5 C-2 C-4 Installing and Migrating to Cisco Prime LAN Management Solution 4.0 in Silent Mode B-4 Installing UTU 2.0 APPENDIX C B-8 B-13 B-14 Upgrading to UTU 2. Layer 2 Services and User Tracking Data Migration Errors Fault Management Data Migration Errors 8-21 IPSLA Performance Management Data Migration Errors 8-22 Device Performance Management Data Migration Errors 8-23 Frequently Asked Questions APPENDIX A User Inputs for Installation 8-19 8-24 A-1 User Inputs for LMS Installation A-1 User Inputs for New Installation A-1 User Inputs for Reinstallation A-2 Password Information A-3 LMS Login and Database Passwords A-4 Changing LMS Admin Password A-4 Changing casuser Password A-6 Installing VMware Tools APPENDIX B User Tracking Utility A-7 B-1 Understanding UTU B-2 Hardware and Software Requirements for UTU 2.0 B-3 Installing UTU 2.0 Configuring UTU 2.2 OL-25957-01 ix .0 B-2 B-3 Installing UTU 2.

2 x OL-25957-01 .Contents Subscribing to a Remote Syslog Collector C-6 Starting the Remote Syslog Collector C-6 Stopping the Remote Syslog Collector C-7 Uninstalling the Remote Syslog Collector C-7 Uninstallation on Windows C-7 Uninstallation on Solaris C-7 Uninstallation on Soft Appliance C-7 Understanding the Syslog Collector Properties File C-8 D-1 APPENDIX D Supported Server Time Zones and Offset Settings APPENDIX E Syntax and Usage for Backup Script E-1 APPENDIX F Syntax and Usage for Restore Script F-1 INDEX Installing and Migrating to Cisco Prime LAN Management Solution 4.

Redistribution and use in source and binary forms. please contact openssl-core@openssl. 4.Notices The following notices pertain to this software license. License Issues The OpenSSL toolkit stays under a dual license. with or without modification. both the conditions of the OpenSSL License and the original SSLeay license apply to the toolkit. This product includes software written by Tim Hudson (tjh@cryptsoft. Installing and Migrating to Cisco Prime LAN Management Solution 4. 2. In case of any license issues related to OpenSSL please contact openssl-core@openssl. OpenSSL/Open SSL Project This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www. Redistributions of source code must retain the copyright notice. The names “OpenSSL Toolkit” and “OpenSSL Project” must not be used to endorse or promote products derived from this software without prior written permission. Redistributions in binary form must reproduce the above copyright notice. This product includes cryptographic software written by Eric Young (eay@cryptsoft.openssl. All advertising materials mentioning features or use of this software must display the following acknowledgment: “This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www. See below for the actual license texts.2 OL-25957-01 xi . OpenSSL License: Copyright © 1998-2007 The OpenSSL Project.com). this list of conditions. For written permission. i. All rights reserved. Actually both licenses are BSD-style Open Source licenses. this list of conditions and the following disclaimer. and the following disclaimer in the documentation and/or other materials provided with the distribution.org/).org.org. 3. Products derived from this software may not be called “OpenSSL” nor may “OpenSSL” appear in their names without prior written permission of the OpenSSL Project.com).openssl.org/)”.e. 5. are permitted provided that the following conditions are met: 1.

This can be in the form of a textual message at program startup or in documentation (online or textual) provided with the package. If you include any Windows specific code (or a derivative thereof) from the apps directory (application code) you must include an acknowledgement: “This product includes software written by Tim Hudson (tjh@cryptsoft. code. This library is free for commercial and non-commercial use as long as the following conditions are adhered to. BUT NOT LIMITED TO. All advertising materials mentioning features or use of this software must display the following acknowledgement: “This product includes cryptographic software written by Eric Young (eay@cryptsoft. OR CONSEQUENTIAL DAMAGES (INCLUDING. THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT “AS IS”' AND ANY EXPRESSED OR IMPLIED WARRANTIES. 2. DATA. LOSS OF USE.com)”. WHETHER IN CONTRACT. INCLUDING. etc. INCIDENTAL. not just the SSL code. and as such any Copyright notices in the code are not to be removed.openssl. Redistributions of source code must retain the copyright notice.com). DES.com). This product includes cryptographic software written by Eric Young (eay@cryptsoft. this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. The word ‘cryptographic’ can be left out if the routines from the library being used are not cryptography-related.Notices 6..com). PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES. 4. The SSL documentation included with this distribution is covered by the same copyright terms except that the holder is Tim Hudson (tjh@cryptsoft. All rights reserved. OR PROFITS. EXEMPLARY. BUT NOT LIMITED TO.com)”.com). Redistributions of any form whatsoever must retain the following acknowledgment: “This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www. OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY. SPECIAL. Copyright remains Eric Young’s. This package is an SSL implementation written by Eric Young (eay@cryptsoft. Eric Young should be given attribution as the author of the parts of the library used. Redistribution and use in source and binary forms. OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE. RSA. The implementation was written so as to conform with Netscapes SSL. THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. be it the RC4. INDIRECT. THIS SOFTWARE IS PROVIDED BY ERIC YOUNG “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES.2 xii OL-25957-01 . INCLUDING. Original SSLeay License: Copyright © 1995-1998 Eric Young (eay@cryptsoft. STRICT LIABILITY. are permitted provided that the following conditions are met: 1. lhash. with or without modification. If this package is used in a product. The following conditions apply to all code found in this distribution. BUT NOT LIMITED TO. THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.com). 3.org/)”. IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT. EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. IN Installing and Migrating to Cisco Prime LAN Management Solution 4. this list of conditions and the following disclaimer. Redistributions in binary form must reproduce the above copyright notice. This product includes software written by Tim Hudson (tjh@cryptsoft.

STRICT LIABILITY. OR CONSEQUENTIAL DAMAGES (INCLUDING. EXEMPLARY. OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE. this code cannot simply be copied and put under another distribution license [including the GNU Public License]. OR PROFITS. EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.2 OL-25957-01 xiii . OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY. PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES. DATA. WHETHER IN CONTRACT. SPECIAL. BUT NOT LIMITED TO.e. i. INDIRECT. LOSS OF USE. Installing and Migrating to Cisco Prime LAN Management Solution 4.Notices NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT. INCIDENTAL. The license and distribution terms for any publicly available version or derivative of this code cannot be changed.

Notices Installing and Migrating to Cisco Prime LAN Management Solution 4.2 xiv OL-25957-01 .

This preface details the product documents available for LMS. Solaris. Installing and Migrating to Cisco Prime LAN Management Solution 4. • Basic network management skills. Linux or Solaris system administrator skills. Network administrators or operators should have the following skills: • Basic Windows.2 OL-25957-01 xv . and Soft Appliance. and uses LMS software. This guide also provides information on data migration from earlier versions of LMS to LMS 4. and demonstrates the styles and conventions used in this guide. Obtaining Support. the guide provides troubleshooting suggestions that may be useful while you work on LMS. including Online Help. configures. and Security Guidelines Audience This guide is for anyone who installs. Note The term Virtual Appliance or Soft Appliance is used throughout LMS documentation.2 software on both Windows. In addition. This preface contains: • Audience • Document Conventions • Product Documentation • Obtaining Documentation. verifies.2.Preface This guide helps you to install the Cisco Prime LAN Management Solution 4. upgrades.

Preface
Document Conventions

Document Conventions
Table 1 describes the conventions followed in this guide.
Table 1

Note

Caution

Conventions Used

Item

Convention

Commands and keywords

boldface font

Variables for which you supply values

italic font

Displayed session and system information

screen

Information you enter

boldface screen

Variables you enter

italic screen

Menu items and button names

boldface font

Selecting a menu item in paragraphs

Option > Network Preferences

Selecting a menu item in tables

Option > Network Preferences

font
font

font

Means reader take note. Notes contain helpful suggestions or references to material not covered in the
publication.

Means reader be careful. In this situation, you might do something that could result in equipment
damage or loss of data.

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Preface
Product Documentation

Product Documentation
Note

We sometimes update the printed and electronic documentation after original publication. Therefore,
you should also review the documentation on Cisco.com for the latest updates.
Table 2 describes the product documentation that is available.
Table 2

Product Documentation

Document Title

Available Formats

Installing and Migrating to Cisco Prime LAN
Management Solution 4.2 (this document)

PDF version part of Cisco Prime LMS 4.2 Product
DVD.

On Cisco.com at:
http://www.cisco.com/en/US/docs/net_mgmt/
ciscoworks_lan_management_solution/4.2/install
/guide/install.html

Context-sensitive online help

Select an option from the navigation tree, then click
Help.

Getting Started with Cisco Prime LAN
Management Solution 4.2

PDF version part of Cisco Prime LMS 4.2 Product
DVD.

On Cisco.com at:
http://www.cisco.com/en/US/docs/net_mgmt/
ciscoworks_lan_management_solution/4.2/user/
guide/getting_started/lms42_getstart_guide.html

Configuration Management with Cisco
Prime LAN Management Solution 4.2

PDF version part of Cisco Prime LMS 4.2 Product
DVD.

On Cisco.com at:
http://www.cisco.com/en/US/docs/net_mgmt/
ciscoworks_lan_management_solution/4.2/user/
guide/configuration/config.html

Monitoring and Troubleshooting with Cisco
Prime LAN Management Solution 4.2

PDF version part of Cisco Prime LMS 4.2 Product
DVD.

On Cisco.com at:
http://www.cisco.com/en/US/docs/net_mgmt/cisc
oworks_lan_management_solution/4.2/user/guide
/lms_monitor/lms_mnt.html

Administration of Cisco Prime LAN
Management Solution 4.2

PDF version part of Cisco Prime LMS 4.2 Product
DVD.

On Cisco.com at:
http://www.cisco.com/en/US/docs/net_mgmt/
ciscoworks_lan_management_solution/4.2/user/
guide/admin/admin.html

Installing and Migrating to Cisco Prime LAN Management Solution 4.2
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Preface
Product Documentation

Table 2

Product Documentation (continued)

Document Title
Technology Work Centers in Cisco Prime
LAN Management Solution 4.2

Available Formats

PDF version part of Cisco Prime LMS 4.2 Product
DVD.

On Cisco.com at:
http://www.cisco.com/en/US/docs/net_mgmt/
ciscoworks_lan_management_solution/4.2/user/
guide/workcenters/wcug.html

Reports Management with Cisco Prime LAN
Management Solution 4.2

PDF version part of Cisco Prime LMS 4.2 Product
DVD.

On Cisco.com at:
http://www.cisco.com/en/US/docs/net_mgmt/
ciscoworks_lan_management_solution/4.2/user/
guide/reports/lms41_reports_guide.html

Inventory Management with Cisco Prime
LAN Management Solution 4.2

PDF version part of Cisco Prime LMS 4.2 Product
DVD.

On Cisco.com at:
http://www.cisco.com/en/US/docs/net_mgmt/
ciscoworks_lan_management_solution/4.2/user/
guide/inventory/inventory.html

Navigation Guide for Cisco Prime LAN
Management Solution 4.2

PDF version part of Cisco Prime LMS 4.2 Product
DVD.

On Cisco.com at:
http://www.cisco.com/en/US/docs/net_mgmt/cisc
oworks_lan_management_solution/4.2/navigation
/Guide/lms42_nav_guide.html

Open Database Schema Support in Cisco
Prime LAN Management Solution 4.2

PDF version part of Cisco Prime LMS 4.2 Product
DVD.

On Cisco.com at:
http://www.cisco.com/en/US/docs/net_mgmt/cisc
oworks_lan_management_solution/4.2/database_
schema/dbviews_42.html

Release Notes for Cisco Prime LAN
Management Solution 4.2

PDF version part of Cisco Prime LMS 4.2 Product
DVD.

On Cisco.com at:
http://www.cisco.com/en/US/docs/net_mgmt/
ciscoworks_lan_management_solution/4.2/
release/notes/lms41rel.html

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Preface
Related Documentation for CiscoWorks LAN Management Solution 4.0

Table 2

Product Documentation (continued)

Document Title

Available Formats

Supported Devices Table for Cisco Prime
LAN Management Solution 4.2

PDF version part of Cisco Prime LMS 4.2 Product
DVD.

On Cisco.com at:
http://www.cisco.com/en/US/docs/net_mgmt/
ciscoworks_lan_management_solution/4.2/
device_support/table/lms41sdt.html

Documentation Roadmap for Cisco Prime
LAN Management Solution 4.2

Printed document part of Software kit

Related Documentation for CiscoWorks LAN Management
Solution 4.0
Note

We sometimes update the printed and electronic documentation after original publication. Therefore,
you should also review the documentation on Cisco.com for any updates.
Table 3 describes the additional documentation that is available.
Table 3

Related Documentation

Document Title
User Guide for CiscoWorks
Common Services 3.3

Available Formats

PDF on:
– Product DVD
– LMS 3.2 Documentation DVD

On Cisco.com at:
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_co
mmon_services_software/3.3/user/guide/cs_33_ug.html

User Guide for Campus Manager
5.2 (With LMS 3.2)

PDF on:
– Product DVD
– LMS 3.2 Documentation DVD

On Cisco.com at:
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_ca
mpus_manager/5.2/user/guide_pb/CampusHelp.html

User Guide for Resource Manager
Essentials 4.3 (With LMS 3.2)

PDF on:
– Product DVD
– LMS 3.2 Documentation DVD

On Cisco.com at:
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_re
source_manager_essentials/4.3/user/guide/rme_ug.html

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Preface
Related Documentation for CiscoWorks LAN Management Solution 4.0

Table 3

Related Documentation (continued)

Document Title
User Guide for Device Fault
Manager 3.2 (With LMS 3.2)

Available Formats

PDF on:
– Product DVD
– LMS 3.2 Documentation DVD

User Guide for Internetwork
Performance Monitor 4.2 (With
LMS 3.2)

On Cisco.com at:
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_de
vice_fault_manager/3.2/user/guide/dfm32ug_Book.html

PDF on:
– Product DVD
– LMS 3.2 Documentation DVD

User Guide for CiscoView 6.1.9

On Cisco.com at:
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_in
ternetwork_performance_monitor/4.2/user/guide/IPM4_2ug
.html

PDF on:
– Product DVD
– LMS 3.2 Documentation DVD

User Guide for CiscoWorks LMS
Portal 1.2

On Cisco.com at:
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_ci
scoview/6.1.9/user/userguide/ugcv_619.html

PDF on:
– Product DVD
– LMS 3.2 Documentation DVD

User Guide for CiscoWorks
Assistant 1.2

On Cisco.com at:
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_l
ms_portal/1.2/user/guide/LMSPortal_1.2.html

PDF on:
– Product DVD
– LMS 3.2 Documentation DVD

On Cisco.com at:
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_as
sistant/1.2/user/guide/cwa12.html

Installing and Migrating to Cisco Prime LAN Management Solution 4.2

xx

OL-25957-01

Preface
Obtaining Documentation, Obtaining Support, and Security Guidelines

Table 3

Related Documentation (continued)

Document Title
User Guide for Health and
Utilization Monitor 1.2

Available Formats

PDF on:
– Product DVD
– LMS 3.2 Documentation DVD

User Guide for CiscoWorks
Integration Utility 1.7

On Cisco.com at:
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_he
alth_and_utilization_monitor/1.2/user/guide_12/HUMug.ht
ml

PDF on:
– Product DVD
– LMS 3.2 Documentation DVD

On Cisco.com at:
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_co
mmon_services_software/3.1/user/nmim/guide/nmimug.htm
l

Obtaining Documentation, Obtaining Support, and Security
Guidelines
For information on obtaining documentation, submitting a service request, and gathering additional
information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and
revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed
and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free
service and Cisco currently supports RSS version 2.0.

Installing and Migrating to Cisco Prime LAN Management Solution 4.2
OL-25957-01

xxi

Obtaining Support.2 xxii OL-25957-01 .Preface Obtaining Documentation. and Security Guidelines Installing and Migrating to Cisco Prime LAN Management Solution 4.

Auto Smartports. • Information about ordering documentation and contacting Cisco Systems for additional assistance.2 • Data Migration Overview • Supported Network Management Systems • Supported Devices Product Overview LMS 4.2.2 This chapter provides overview of LMS 4.2. • Frequently asked questions. • Hardware and software requirements.2. This document describes procedures for new and upgrade installation of LMS 4. and administer Cisco networks. If you already have an earlier version of LMS and want to migrate to LMS 4. This chapter contains: • Product Overview • Install and Upgrade Behavior • New Features and Enhancements in LMS 4. see Migrating Data to Cisco Prime LAN Management Solution 4.2 provides powerful features that enable you to configure.2. and Smart Install. It also supports new Cisco technologies such as Identity.2 and data migration from earlier versions of LMS to LMS 4. • LMS features. It contains: • LMS functionalities. troubleshoot.CH A P T E R 1 Overview of Cisco Prime LAN Management Solution 4. Medianet. Installing and Migrating to Cisco Prime LAN Management Solution 4.2 OL-25957-01 1-1 . • Detailed installation procedures. monitor. EnergyWise.

then you should either disable the antivirus or restart the Daemon Manager after reboot.2. Layer 2 Services and User Tracking • Fault Management • IPSLA Performance Management • Device Performance Management There are additional licenses available for managing performance collectors.2 1-2 OL-25957-01 . LMS 4. If there are any Daemon Manager issues during reboot. the Antivirus should be configured to exclude the NMSROOT (LMS installation directory) from scanning. You cannot select or unselect this function) • Network Topology. This section contains the following topics on Upgrade: • Overview of Upgrade and Migration • Upgrading Master-Slave Server Setup Overview of Upgrade and Migration Upgrading is overwriting the existing LMS version with a new LMS version. You have to freshly install LMS 4.2 are based on number of devices and you can manage the following functionalities for the devices: • Configuration Management (This function is enabled by default.2 and then perform data migration. see Performing Installation of Cisco Prime LMS 4.0. See System and Browser Requirements for Server and Client and Application Scaling Numbers for more details.1. Installing and Migrating to Cisco Prime LAN Management Solution 4.2 and Antivirus softwares like MCAfee. are installed in the same machine. You can upgrade using either of these methods: • Note Local upgrade—Upgrading to the newer version of LMS on the same machine.1 and LMS 4. Install and Upgrade Behavior LMS 4.2 Install and Upgrade Behavior The licenses in LMS 4. For complete details on installation. If the Antivirus is enabled this may not function as expected or may cause degradation in the overall performance of LMS.Chapter 1 Overview of Cisco Prime LAN Management Solution 4. Norton and so on. included in LMS do disk intensive operations and spawn child processes based on the load. This is because the antivirus that starts during reboot will cause delay to initiate Cisco Prime processes. Note We recommend you not to install any other product in LMS server.2 provides a single install experience to you.2 supports local upgrade or direct inline upgrade only from LMS 4. If LMS 4. This is required because the third party software such as Sybase. Note Daemon Manager will start slowly during reboot.

You can do a remote upgrade to LMS 4.1.2 Install and Upgrade Behavior • Remote upgrade—Installing LMS on a different machine and then restoring the data on that machine. refer Table 1-2.Chapter 1 Overview of Cisco Prime LAN Management Solution 4.2 SP1. For earlier versions of LMS. LMS 4.1. and LMS 3.0. Installing and Migrating to Cisco Prime LAN Management Solution 4.2 from LMS 4.2 OL-25957-01 1-3 .

1/4.2. Grouping services might not work if Master or Slave has different versions of LMS.2 SP1/4. User-defined groups created in Master is shared in Slave server. and data will be synchronized from Master Device Management/Allocation changes After remote migration. For Example.2.2 Slave as against previous releases like LMS 3.2 SP1.2 Install and Upgrade Behavior Upgrading Master-Slave Server Setup Table 1-1 provides you details on Upgrading Master-Slave Server Setup Table 1-1 Details on Upgrading Master-Slave Server Setup Behavior Changes After Remote Upgrade Remote Migration Changes LMS Master After restoring the LMS 3. the DCR mode will be in Standalone • You should change the mode to Slave DCR Changes No Changes DCR devices will be deleted from Slave or pushed to Master based on your choice. the device management allocation policy will be set as it was before. if the allocation policy is set to On in LMS 3. the DCR mode will be in Standalone • After restoring the LMS 3.2 1-4 OL-25957-01 .0. after remote migration to LMS 4.1 backed up data in LMS 4.2 SP1 and above. • Exporting of groups from Master and importing to Slave is possible • System defined (device type) groups are separately created in Slave Installing and Migrating to Cisco Prime LAN Management Solution 4. • • Exporting of groups from Slave and importing to Master is possible.1 backed up data in LMS 4.0.1/4. Device management allocation policy is set to Off.1 server.2. This allows you to decide in managing devices in the Slave Grouping Services Changes User-defined groups in Slave will not be shared or synchronized with Master in LMS 4.2 SP1/4. We recommend you to use the same LMS version across all servers in DCR management domain.2 User-defined groups can be created in LMS 4.2 the same settings will be retained. and all the devices will be moved to unmanaged state. the DCR mode will be moved from Standalone to Master LMS Slave • After taking backup from LMS 3.2 SP1/4.Chapter 1 Overview of Cisco Prime LAN Management Solution 4.0. install LMS 4.

3. Migrate your data to LMS 4. The data is automatically migrated during installation.2. LMS 4. Migrate your data to LMS 4.1 Remote migration Direct inline migration Procedure 1.2. Table 1-2 Upgrade and Data Migration Procedure Current LMS Version Type of Upgrade LMS 4.1 Remote migration Direct inline migration 1.2 SP1 Remote migration 1. Install LMS 4.0.2.2 Install and Upgrade Behavior Table 1-2 describes the recommended sequence to upgrade.1.0.2 OL-25957-01 1-5 .2. 3. Back up the data in the old machine having LMS 4. Migrate your data to LMS 4. Installing and Migrating to Cisco Prime LAN Management Solution 4. Install LMS 4.2 SP1. and migrate your data from earlier versions of LMS to LMS 4. Back up the data in the old machine having LMS 4.1. Install LMS 4.2 using the instructions explained in the section Remote Upgrade to LMS 4.1. The data is automatically migrated during installation. 2. 1.2 using the instructions explained in the section Remote Upgrade to LMS 4.2 over LMS 4. Install LMS 4.2. Install LMS 4. 2. 1.2.2.1.Chapter 1 Overview of Cisco Prime LAN Management Solution 4. Back up the data in the old machine having LMS 3. 3.2 using the instructions explained in the section Remote Upgrade to LMS 4.0.2 over LMS 4. LMS 3. 2.

0.1 >LMS 4.html 4.1> LMS 3.6 SP1.2 >LMS 4.6 3. Back up the data in the old machine. using the instructions in: The suggested upgrade path is: – Readme for CiscoWorks LMS 2.2.0.2.0 December 2007 update/LMS 3. click here for more details. Install LMS 4.1 The suggested upgrade path is: LMS 2. LMS 2.cisco.2 – Readme for CiscoWorks LMS 2.Chapter 1 Overview of Cisco Prime LAN Management Solution 4.0/LMS 3. Migrate the data to LMS 4.0 > LMS 4.1 Procedure 1.1 > LMS 2. you can perform direct inline or remote upgrade. Remote migration 1. http://www. you can perform direct inline or remote upgrade.0/install/guide/dmg.2 is not supported.6 Update on Solaris LMS 2. From LMS 4.0. Install LMS 4.cisco. see http://www.1 in the new machine. Install LMS 4.2 Install and Upgrade Behavior Table 1-2 Upgrade and Data Migration Procedure Current LMS Version Type of Upgrade LMS 2.html 5.6 SP1/ LMS 3.6.2 / LMS 2.2.com/en/US/docs/net_mgmt/ciscoworks_la n_management_solution/4.0/install/guide/dmg. 3.1 to LMS 4. For more information.01 > LMS 4. From LMS 4.com/en/US/docs/net_mgmt/ciscoworks_la n_management_solution/4. Install LMS 4.2. click here for more details. LMS 3. 2.1 in the new machine.5 / LMS 2. 4. Installing and Migrating to Cisco Prime LAN Management Solution 4.0.6/LMS 2. LMS 2.2 1-6 OL-25957-01 .5. 2.0.5.2 LMS 2. Remote migration LMS 3.2 is not supported.1.6 and migrate the data.0 Direct inline upgrade to December 2007 update.1. Migrate the data to LMS 4. Direct inline upgrade to LMS 4. Upgrade from the earlier versions of LMS to LMS 2.6 Update on Windows – Data Migration Guide for LAN Management Solution 2. Back up the data in the old machine.6 > LMS 4.0.0 > LMS 4.2.5.1 to LMS 4. LMS 4.0.0. LMS 3. LMS 2.

Chapter 1 Overview of Cisco Prime LAN Management Solution 4.2 New Features and Enhancements in LMS 4. For more information. You can click cancel to avoid redirecting to the idle page.2.2 OL-25957-01 1-7 .2 applications for a detailed explanation on new features in LMS 4. We recommend you not to use browser zoom in and zoom out features in LMS 4. This section contains the following: Note • Creating Configuration Templates • Idle Timeout Settings • Standard Discovery • CAAM Features • Hardware Configuration-based MIB Objects Polling • Poller Management Enhancements • Troubleshooting Workflow Changes • Fault Management Generic Device Package Support and Traps Support • Enhancement in Unused POE Report • Enhancement in Custom Inventory Report • Enhancement in TrustSec • EnergyWise Enhancement • Report Designer Enhancement • VLAN Fetch Support for SCP and RCP • Template Center Enhancement • Third-Party Software and Tool Changes The supported screen resolution for LMS 4. Idle Timeout Settings If UI is kept idle for the set time period then a pop-up redirecting the page to idle page will be displayed.2. see Ceating Configuration Templates in Configuration Management with Cisco Prime LAN Management Solution 4. The default idle timeout is 120 minutes. Creating Configuration Templates CLI templates are user-defined templates that are created based on your own parameters.2. Installing and Migrating to Cisco Prime LAN Management Solution 4. CLI templates allow you to choose the elements in the configurations.2.2 This section explains the new features in LMS 4.2 is 1024x768 pixels. LMS provides variables that you replace with actual values and logic statements. If you are redirected to the idle page then click click here link to return to your previous page.2 New Features and Enhancements in LMS 4. See the Online help of LMS 4.

Installing and Migrating to Cisco Prime LAN Management Solution 4.2 New Features and Enhancements in LMS 4.2 1-8 OL-25957-01 . you need to provide the input for Seed Devices and SNMP Credentials.2 Standard Discovery Standard Discovery allows you to discovery devices with minimum settings. For configuring Standard Discovery.Chapter 1 Overview of Cisco Prime LAN Management Solution 4.

When the CAAMServer process comes up. this option is chosen by default • Using Seed devices from DCR. When a new device is added to LMS or an unmanaged device is managed. see Using Compliance and Audit Manager Feature in Configuration Management with Cisco Prime LAN Management Solution 4. Config and Show Commands will not be updated in CAAM database.2 OL-25957-01 1-9 . you can create your own Policy Groups by selecting a set of system-defined policies. Policies are defined by a set of rules. it will not show the count of devices in DCR • Providing Seed devices manually in TextArea seperated by space Inputs for SNMP credentials can be given as follows: • Use Policy Configuration • Custom Policy Configuration • Default set credentials • Provide Credentials Manually For more information. and if the CAAMServer process is down. and delete policy groups.Chapter 1 Overview of Cisco Prime LAN Management Solution 4.2 New Features and Enhancements in LMS 4. You have to manually perform Inventory. Managing Policy Groups Policy Group is a collection of Policies.2. For more information. For more information.2 supports 293 policies.2 Inputs for seed device can be given as follows: • Using default gateway as seed.2.2.2 supports the following Compliance and Audit Manager (CAAM) features: • Data Synchronization between LMS and CAAM • Managing Policy Groups • Managing Policy Profile • Fixing Profile Violation • Compliance Data Collection • Import Contracts • CAAM Reports • CAAM Offline Update • CAAM Online Update Data Synchronization between LMS and CAAM CAAM database should always be in sync with LMS database. see Using Compliance and Audit Manager Feature in Configuration Management with Cisco Prime LAN Management Solution 4. CAAM Features LMS 4. In addition to the system-defined Policy Groups. clone. LMS 4. the device will not be added to CAAM database. see Inventory Management with Cisco Prime LAN Management Solution 4. and Show Commands collection to update the CAAM database. Installing and Migrating to Cisco Prime LAN Management Solution 4. the device will be added to CAAM database but the device details such as Inventory. LMS allows you to add. edit. Config.

see Using Compliance and Audit Manager Feature in Configuration Management with Cisco Prime LAN Management Solution 4. It also allows you to run the compliance check and view the job history. For more information.2. The Compliance Data Collection job runs daily by default. clone.2.2. see Compliance and Audit Settings in Administration of Cisco Prime LAN Management Solution 4.2 1-10 OL-25957-01 . see Compliance and Audit Settings in Administration of Cisco Prime LAN Management Solution 4. see Compliance and Audit Settings in Administration of Cisco Prime LAN Management Solution 4. Installing and Migrating to Cisco Prime LAN Management Solution 4. Fixing Profile Violation The Profile Violations Fix Report lists all the devices that do not comply with a defined user profile. Compliance Data Collection This feature allows you to schedule the Compliance Data Collection System Job. For more information. and the services that are enabled. Import Contracts This feature enables you to import customer contracts into the CAAM Database. For more information.2. For more information. see Using Compliance and Audit Manager Feature in Configuration Management with Cisco Prime LAN Management Solution 4. CAAM Online Update Enables you to download and install the patches related to CAAM Server online. A profile is defined as a policy or a set of policies applied on either a device or a set of devices. lifecycle and contract information about network devices.2 Managing Policy Profile Policy Profile is a set of Policy Groups where each Policy Groups are mapped with set of devices/device groups.2. see Compliance and Audit Settings in Administration of Cisco Prime LAN Management Solution 4. LMS provides configuration commands for fixing the violation. CAAM Reports CAAM reports provide compliance status of the network.Chapter 1 Overview of Cisco Prime LAN Management Solution 4. CAAM Offline Update This feature allows you to download and install the patches related to CAAM Server manually.2 New Features and Enhancements in LMS 4. For more information. LMS allows you to add. security advisory.2. edit. and delete policy profile. For more information. and service reports based on device and software capabilities.

2 OL-25957-01 1-11 . These reports also include a Capability Report section that provides information on what a user needs to do like upgrading the software or hardware for supporting a given service.2. Compliance Reports include the following device reports: • HIPAA Compliance Reports • SOX (COBIT) Compliance Report • ISO/IEC 27002 Compliance Reports • NSA Compliance Reports • PCI DSS Compliance Reports • DHS Checklist Reports • DISA Checklists Report • CIS Benchmarks • Vendor Advisory Reports Hardware Configuration-based MIB Objects Polling When LMS server with specific hardware configuration polls MIB objects more than the recommended number. Installing and Migrating to Cisco Prime LAN Management Solution 4. a warning message is displayed.2 New Features and Enhancements in LMS 4.Chapter 1 Overview of Cisco Prime LAN Management Solution 4. Service Reports Service reports provide information about the status of all the services on network nodes. see Hardware Configuration-based MIB Object Polling Support in Monitoring and Troubleshooting with Cisco Prime LAN Management Solution 4. Life Cycle Management Reports Life Cycle Management Reports provide information about the lifecycle state of the network.2 Using CAAM. For more information. Compliance Reports The Compliance Reports provide information about the compliance state of the network for specific compliance requirements.2. see Compliance and Audit in Reports Management with Cisco Prime LAN Management Solution 4. the following reports can be generated and viewed in the reports job browser: • Service Reports • Life Cycle Management Reports • Compliance Reports For more information. This report includes End of Life and Contract Management Reports.

and Poll by User Selection. For more information.2. In this release.2.2 1-12 OL-25957-01 . and non-Cisco devices. Fault Management Generic Device Package Support and Traps Support In this release. Poller Management UI displays the polling preference types namely. Poll by Pattern. see Device Information in Monitoring and Troubleshooting with Cisco Prime LAN Management Solution 4. unknown devices. Poll by Pattern is a new polling preference type introduced in this release. For more information. see Creating a Poller in Monitoring and Troubleshooting with Cisco Prime LAN Management Solution 4.2.2 Poller Management Enhancements In this release.2 New Features and Enhancements in LMS 4. For more information. For more information. Installing and Migrating to Cisco Prime LAN Management Solution 4.2. Unknown devices and non-Cisco devices together referred as Generic devices in LMS. SNMPv2 configured devices. Poll All Instances. Unknown devices here refer to Cisco devices for which device package updates are not installed and available on LMS server. Enhancement in Custom Inventory Report New Inventory Groups are added and few attributes have been added to the existing Inventory Groups. Troubleshooting Workflow Changes Device Information portlet in the Device Troubleshooting workflow is enhanced and it displays additional information such as CPU Utilization. Memory Utilization and so on. Enhancement in Unused POE Report You can view an unused PoE report with detailed information of PoE-enabled devices managed by LMS along with the information of the ports that are not connected to the end points. see Understanding the Detailed Device View in Monitoring and Troubleshooting with Cisco Prime LAN Management Solution 4. see Configuring SNMP Trap Receiving and Forwarding in Monitoring and Troubleshooting with Cisco Prime LAN Management Solution 4. see Generating an Unused PoE Report in Reports Management with Cisco Prime LAN Management Solution 4. For more information. LMS Fault Management functionality supports unknown devices and non-Cisco devices with limited functionalities. Trap support is provided for SNMPv3 configured devices.2.Chapter 1 Overview of Cisco Prime LAN Management Solution 4.

99 and TrustSec 2. Identity was a seperate feature. SGT. TrustSec Version When you launch the Getting Started/Readiness Assessment page from Work Centers > TrustSec > Getting Started/Readiness Assessment for the first time.2 New Features and Enhancements in LMS 4. Installing and Migrating to Cisco Prime LAN Management Solution 4.Chapter 1 Overview of Cisco Prime LAN Management Solution 4. you will be guided to select the TrustSec version (TrustSec 1.2 OL-25957-01 1-13 .0) inorder to list the TrustSec-capable devices. By default TrustSec 2. For more information. see Creating an Inventory Custom Report Template in Reports Management with Cisco Prime LAN Management Solution 4.2. TrustSec Limited Compatibility Devices In the TrustSec Getting Started/Readiness Assessment page.1. the pie chart is enhanced with TrustSec Limited Compatibility Devices.2. In LMS 4.2. and Secured Group Access Configuration (SXP.0 is selected. Identity. Enhancement in TrustSec Till LMS 4. see TrustSec Readiness Assessment in Technology Work Centers in Cisco Prime LAN Management Solution 4. If devices are running with minimum supported image version for the selected TrustSec version and if the devices are not having the required modules installed then those devices will be known as TrustSec Limited Compatibility devices.1x.2 Inventory Group Attribute Bridge Base Bridge Address Number of Ports Bridge Type Container Container Model Name Container Vendor Type Description Manufacturer Name Physical Entity Name Interface interface index Memory pool Lowest Free Block (MB) Module Slot Number Port Port Index Port Description Port Vendor Type System Management Type OSI Layer Services For more information. which is now called as 802. and SGACL) are grouped under a common feature called TrustSec.

Report Designer Enhancement Earlier. SGT. a new field “Category” has been added. see Creating Inventory Custom Reports in Reports Management with Cisco Prime LAN Management Solution 4. a new field “Category” has been added. For more information.Chapter 1 Overview of Cisco Prime LAN Management Solution 4. or SGACL Configure options. For NetShow and VLAN Fetch. In the Work Center > EnergyWise > Configure > Manage Endpoint Groups flow. In LMS 4. Config Editor. SGT. where you can select the template and deploy configuration.2 1-14 OL-25957-01 . Syslog and Inventory Custom Report are available as two seperate flows. select the devices from the TrustSec-capable devices pie or TrustSec Limited Compatibility pie and click SXP. EnergyWise Enhancement In the EnergyWise Policy Override portlet. and NetConfig jobs to download configurations and to fetch configurations.2.2. Syslog and Inventory Custom Report templates were combined as a single workflow. you can set the protocol order to download configurations. In the Inventory Custom Report template. For more information.2. For more information.2.2 New Features and Enhancements in LMS 4. For more information.2 Secured Group Access Configuration Secured Group Access Configuration cross-launches the Template Center page. This can be done in two ways: • Go to Work Centers > TrustSec > Getting Started or Readiness Assessment.Wake the host option is newly added. For more information. VLAN Fetch Support for SCP and RCP You can set the protocol order for Configuration Management features such as Archive Management. or • Go to Work Centers > TrustSec > Secured Group Access Configuration select the devices and click SXP. see Configuring Transport Protocols in Administration of Cisco Prime LAN Management Solution 4. see Technology Work Centers in Cisco Prime LAN Management Solution 4. Installing and Migrating to Cisco Prime LAN Management Solution 4. In the Current Power Consumption portlet.2. see Secured Group Access Configuration in Technology Work Centers in Cisco Prime LAN Management Solution 4. or SGACL Configure options. see Report Designer in Reports Management with Cisco Prime LAN Management Solution 4.2. where the generated report will display only the attributes selected under Report Attributes section. Report Attributes and Rules for Attributes are available as two different sections.

6.2. and then install LMS 4.0 and 9. Data Migration to LMS 4.0 Dec 2007 update • LMS 3.2 OL-25957-01 1-15 . see Guidelines for Creating Configuration Templates Using IF and FOREACH Statements in Configuration Management with Cisco Prime LAN Management Solution 4.Process by which all the configuration files and collected data can be backed up from application database. and LMS 4. Third-Party Software and Tool Changes The following are the changes in the third-party software and tools in this release: • Support for Windows 2008 Standard Edition and Enterprise Edition on server and client systems • Support for Windows 2008 R2 Standard Edition and Enterprise Edition on server and client systems • WinPcap upgrade to 4. LMS 4.2 can be done using the following methods: • Normal Backup .0 • LMS 2.2: • LMS 3. • LMS 4. The following migration paths are available for the customers.45-b01 • Firefox 8.0 support on client systems • Java Plug-in version 1.1 • LMS 3. you can create Configuration templates using IF and FOREACH statements.2 • Daylight Savings Timezone tool upgrade to 1.2 Data Migration Overview Template Center Enhancement In LMS 4.2.Process by which only required system configurations and data can be backed up.2 SP1 For the following versions.0_24 or later update versions only • Apache upgrade to 2. you must migrate to LMS 3.Chapter 1 Overview of Cisco Prime LAN Management Solution 4.0.0.6.2 SP1.2 and then perform remote data migration.6 Installing and Migrating to Cisco Prime LAN Management Solution 4.1.0_24 Data Migration Overview You can freshly install LMS 4. • Selective Backup .1 • LMS 3.1.17 • Java Runtime Environment (JRE) 1.3.6 SP1 • LMS 2. For more information.2 supports direct inline upgrade from LMS 4.2.0.1 • LMS 4.

then the last run migration will overwrite the previously migrated data.Chapter 1 Overview of Cisco Prime LAN Management Solution 4. you can install CS and RME (part of earlier LMS versions) in one server and other LMS applications in another server. Note HPOV or NetView adapters are not supported for the Fault Management functionality in LMS 4.com. which is part of LMS 4. For more information about HP NNMi and Cisco Prime LMS Integration. You can migrate data either from RME server or from another LMS server. In this scenario you can perform data migration only from one server.2. Installing and Migrating to Cisco Prime LAN Management Solution 4.2 1-16 OL-25957-01 . If the migration is performed from both the servers. Note From HPOV 9. See Migrating Data to Cisco Prime LAN Management Solution 4.0. Supported Network Management Systems Table 1-3 lists the Network Management Systems (NMS) supported by Integration Utility 1. For example.11 on Cisco.2 See Importing From Remote NMS in the Inventory Management Online Help for information about importing devices from third party NMS.089 is shipped with LMS 4.11.2 Supported Network Management Systems Note LMS 3.2 and earlier versions allow you to install partial applications in one server. refer the User Guide for Integration Utility 1.x onwards the integration utility is moved to HPOV software.2. Network Management Integration Data Bundle (NMIDB) 1.2 for more details on data migration.

0.2 Supported Network Management Systems Table 1-3 Supported Network Management Systems Network Management System HP OpenView 9. 8.01. Soft Appliance Note Only remote integration is supported for Soft Appliance. 9.13. 8.2 OL-25957-01 1-17 .1. Installing and Migrating to Cisco Prime LAN Management Solution 4.1 Supported Platforms Windows • Windows 2008 R2 Standard x 64 Edition • Windows 2008 Server Standard Edition Release 1 with SP1 and SP2 • Windows 2008 Enterprise Edition Release 1 with SP1 and SP2 • Windows Server 2008 R2 Standard Edition • Windows Server 2008 R2 Enterprise Edition Note Only 64-bit Operating Systems are supported on the above versions. For information on integrating HP OpenView. see NNMi Deployment Guide on the HP site.LMS.Chapter 1 Overview of Cisco Prime LAN Management Solution 4. Note Solaris • Solaris 10 Both local and remote integration are supported for these platforms. 9.

50 Supported Platforms Windows: • Windows 2008 Server Standard Edition Release 1 with SP1 and SP2 • Windows 2008 Enterprise Edition Release 1 with SP1 and SP2 • Windows Server 2008 R2 Standard Edition • Windows Server 2008 R2 Enterprise Edition Only 64-bit Operating Systems are supported on the above versions.5 Solaris 10 Only remote integration is supported for the above platforms.2 1-18 OL-25957-01 .Chapter 1 Overview of Cisco Prime LAN Management Solution 4.1.4.2 Supported Network Management Systems Table 1-3 Supported Network Management Systems (continued) Network Management System HP OpenView 7. 7. Note Solaris • NetView 7. 7. Windows: • Windows 2008 Server Standard Edition Release 1 with SP1 and SP2 • Windows 2008 Enterprise Edition Release 1 with SP1 and SP2 • Windows Server 2008 R2 Standard Edition • Windows Server 2008 R2 Enterprise Edition Note Only 64-bit Operating Systems are supported on the above platforms. 7.53.51. Only remote integration is supported for the above platforms. Installing and Migrating to Cisco Prime LAN Management Solution 4.1.

You can refer this document for information on supported devices.com user to access this Software Download site.cisco. Step 4 Select Cisco Prime LAN Management Solution 4.cisco.2/ device_support/table/lms42sdt.cisco. if you have not logged in already.1. Step 5 Select the required feature specific update from the product tree. This document is available on Cisco. Step 9 Click the Download Now button to download and save the device package file to any local directory on LMS Server.html Installing and Migrating to Cisco Prime LAN Management Solution 4. select Admin > System > Software Center > Device Update from the LMS menu.Chapter 1 Overview of Cisco Prime LAN Management Solution 4.com/cisco/software/type.2 http://www.com/en/US/products/sw/cscowork/ps4565/products_user_guide_list. Step 8 Locate the device package update files which you want to download. you can download the Service Packs (formerly called IDUs) that contain them from Cisco. The device packages corresponding to the selected product version display at the right of the web page.com users can access the latest Device Package Updates.2 for more information about supported devices: http://www. Registered Cisco.2 OL-25957-01 1-19 .html • User Guide for CiscoView 6. Step 7 Select a product release version from the Latest Release folder.9 CiscoView manages and configures different types of Cisco devices.com/cisco/software/type. Step 3 Select Routing and Switching Management > Cisco Prime LAN Management Solution.com.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/4.html To see the list of installed application’s device packages. and download the latest device updates for CiscoView. See the Supported Devices Tables for LMS 4.cisco. To download Device Package Updates: Step 1 Go to http://www.2/ device_support/table/lms42sdt.2 Supported Devices Supported Devices As additional device packages become available. Step 2 Select the Software Product Category as Cloud and Systems Management.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/4.com at this URL: http://www. Step 6 Select the required device package updates from the product software type. Fault Management Device Package Updates and Inventory Config And Image Management Device Package Updates from: http://www.html?mdfid=283434800&flowid=19062 You must be a registered Cisco. Topology Device Package Updates.html?mdfid=283434800&flowid=19062 See the following documentation to know more information about supported devices: • Supported Devices Table for Cisco Prime LAN Management Solution 4. The site prompts you to enter your Cisco.2.cisco.com username and password in the login screen.

2 1-20 OL-25957-01 .2 Supported Devices Installing and Migrating to Cisco Prime LAN Management Solution 4.Chapter 1 Overview of Cisco Prime LAN Management Solution 4.

you can enable Terminal Services in remote Administration mode. See Installing the Remote Syslog Collector for further information. reboot the system. • You have disabled the virus scanner on your system during the installation. Before you install LMS 4.2 OL-25957-01 2-1 . See System and Browser Requirements for Server and Client for more information. This chapter contains: • System and Browser Requirements for Server and Client • Terminal Server Support for Windows Server • Solaris Patches • LMS 4. • You have local administrator privileges. and start the installation again. If you have enabled Terminal Server in Application mode. ensure that: • The server and client systems have the recommended hardware and software requirements.2. after you uninstall earlier versions of LMS like LMS 3.2. • You upgrade RSC to RSC 5. disable the Terminal Server. Windows and Solaris systems. you must remove the LMS logo manually if it is not removed during uninstallation.CH A P T E R 2 Prerequisites This chapter describes the factors that you must consider before installing LMS 4. However.2. • You have configured the recommended swap space. • You have disabled Terminal Services on the Windows operating system in the Application mode.2 on Soft Appliance. • For Windows and Solaris.2 Port Usage • Important URLs • Required Device Credentials for LMS Functionalities Installing and Migrating to Cisco Prime LAN Management Solution 4. if you have configured Remote Syslog Collector (RSC) on a different server. Only a user with local administrator can install or uninstall the product.

The recommended LMS 4.500 device license types • 120 GB free disk space for LMS 4. Installing and Migrating to Cisco Prime LAN Management Solution 4.2 software on Solaris systems for different device SKUs.2 2-2 OL-25957-01 . This section contains the following: • Disk Space Requirements • Operating System Requirements • Server Requirements on Solaris Systems • Server Requirements on Windows Systems • Server Requirements on Virtualization Systems • System Requirements on Client Systems Disk Space Requirements The disk space required to install LMS 4. the requirements might be higher. you must check if your system meets the recommended prerequisites.2 is not supported on Windows 2000. • Table 2-9 lists the client system requirements for all platforms. • Table 2-5 lists the recommended server requirements for installing LMS 4.2 software on Solaris systems for Incremental Licenses. Windows 2003. LMS 300. in the LMS installation directory for: LMS 5. • Table 2-4 lists the server requirements for installing LMS 4. If you are running additional Cisco or third-party applications on the servers.000 and LMS 10. LMS 750.2 server and client requirements on the supported operating systems are based on the license that you use on a single server or multi-server setup.2 on LMS Soft Appliance is 256 GB for all SKUs. in the LMS installation directory for: LMS 50 . • Table 2-6 lists the server requirements for installing LMS 4. • Table 2-3 lists the hardware requirements of the NCS appliance for Soft Appliance (ISO image).2 on Solaris and Windows is: • 60 GB free disk space for LMS 4.000 device license types The disk space required to install LMS 4.500 and LMS 2. See Licensing Your Product for details on Licensing and the SKU details. • Table 2-7 lists the recommended server requirements for installing LMS 4. • Table 2-2 lists the software and hardware requirements for LMS Soft Appliance (OVA image). The hardware requirements vary based on the type of device restricted license you use.Chapter 2 Prerequisites System and Browser Requirements for Server and Client System and Browser Requirements for Server and Client Before you begin to install LMS software. Note LMS 4.2 application and data. LMS 1. Solaris 8 and Solaris 9 servers. LMS 100 .2 application and data.2 on Windows systems for different device SKUs.2 on Windows systems for Incremental Licenses.

Sparse root zone is not supported.2 OL-25957-01 2-3 . It allows you to create isolated and secure environments called zones for running applications. This section contains: • Storage Area Network Support • Link Aggregation Support in Solaris 10 Table 2-1 Operating System Requirements Operating System Requirements Solaris LMS 4.2 supports the following Solaris 10 releases: • Solaris 10. 11/06 release • Solaris 10. LMS 4.2 also supports installing LMS in whole-root non-global zone. LMS 4. There is no specific hardware or software requirement for zone support. • Windows Server 2008 R2 Standard Edition with SP1 • Windows Server 2008 R2 Enterprise Edition with SP1 Note Only 64-bit Operating Systems are supported on the above versions. 10/08 release • Solaris 10. 08/11 release Solaris Zones (Supported from Solaris 10) is a virtualization technology from Oracle (for more details. 05/08 release • Solaris 10.2 supports the following Windows systems: • Windows 2008 Standard Edition Release 1 with SP1 and SP2 • Windows 2008 Enterprise Edition Release 1 with SP1 and SP2 Note Only 64-bit Operating Systems is supported on the above versions. go to the Oracle website). LMS works in the same way in non-global zones. 05/09 release • Solaris 10.2 also supports Logical domains (LDoms) and ZFS file system. Windows LMS 4. 09/10 release • Solaris 10. 10/09 release • Solaris 10.2 is installed on global zone of Solaris 10 Operating System by default. 08/07 release • Solaris 10. See Solaris Patches for more information on Solaris patches to be installed on these Operating Systems.Chapter 2 Prerequisites System and Browser Requirements for Server and Client Operating System Requirements The operating system requirements are listed in Table 2-1. as it works on global zone. LMS 4. Installing and Migrating to Cisco Prime LAN Management Solution 4.

0.x • VMWare ESX Server 4.0. The server requirements on SAN environment remains the same as the server requirements on Windows and Solaris systems.1 • VMware ESXi Server 5. and LMS 10000 Devices license. logical unit.x • VMware ESX Server 3. Storage Area Network Support LMS runs on Storage Area Network (SAN) which is connected to the Host server through a Fiber Channel.3ad Link Aggregation Standard. This link aggregation group is then treated as a single link. Step 1 Configure the links (in this example. This section contains: • Configuring Link Aggregation in a Solaris Environment • Verifying the Link Aggregation Configuring Link Aggregation in a Solaris Environment This section explains how to configure link aggregation in a Solaris environment. Link Aggregation Standard (IEEE 802. and LMS 10000 Devices license in Soft Appliance. VMWare and Hyper V virtualization systems are not supported in LMS 5000. Link Aggregation Support in Solaris 10 A link aggregation consists of several interfaces on a system that are configured together as a single. See Server Requirements on Solaris Systems and Server Requirements on Windows Systems for the recommended server hardware requirements. VMWare Systems are supported in LMS 5000.2 supports the following Virtualization Systems: Note • VMware ESX server 3.3ad) provides a method to combine the capacity of multiple full-duplex Ethernet links into a single logical link. Installing and Migrating to Cisco Prime LAN Management Solution 4. Get one public IP address in the same subnet. in Windows. The example in this procedure aggregates sample interfaces bge0 and bge1. See Server Requirements on Solaris Systems for the recommended server hardware requirements.2 2-4 OL-25957-01 .x • VMWare ESX Server 4. Step 2 Check if both the IP addresses are reachable and you are able to telnet to the IPs. The server requirements on a link aggregated environment remains the same as the server requirements on Solaris systems. Link aggregation is defined in the IEEE 802.0 • Hyper V Virtualization (As an installable in Windows 2008) Virtualization technologies like.1 • VMWare ESXi Server 4. bge0 and bge1) with two different IP addresses in the same network.0 • VMware ESXi Server 4.5.Chapter 2 Prerequisites System and Browser Requirements for Server and Client LMS 4.

you can set aggregation LACP mode active to off.-rv Link aggregation is also supported in an HA environment.255. Step 6 If you cannot ping the IP address. Reboot the server by using the following command: reboot-. ifconfig aggr 2 10.255.210 255. • ifconfig aggr2 plumb • ifconfig aggr2 public IP address subnet mask up For example. the link aggregated server will not work when the NIC fails.2 OL-25957-01 2-5 . dladm modify-aggr –t –l off 2 key Verifying the Link Aggregation To verify the Link Aggregation: Step 1 Check the statistics by using the following command in the link aggregated server: dladm show-aggr A sample output is: Key: 2 (0x0002) policy: L4 Device address speed duplex link state bge0 0:14:4f:90:1e:ba 1000Mbps full up attached bge1 0:14:4f:90:1e:bb 1000Mbps full up attached Note Step 2 address: 0:14:4f:90:1e:ba (auto) The state of the links should appear as attached in the output. The key can be of any value.192 up. Zeroes are not allowed as keys.77. Step 5 Add the IP address (Public IP) and hostname in the /etc/host file.Chapter 2 Prerequisites System and Browser Requirements for Server and Client Step 3 Step 4 Unplumb both the NICs using the command: • Ifconfig bge0 unplumb • Ifconfig bge1 unplumb Create the link aggregation group using the command: • dladm create-aggr –d bge0 –d bge1 2 key Key is the number that identifies the aggregation.210. else. Installing and Migrating to Cisco Prime LAN Management Solution 4. The lowest key number is 1. To configure link aggregation in HA environment please refer Setting Up Cisco Prime LMS in High Availability and Disaster Recovery Environment.

Chapter 2 Prerequisites System and Browser Requirements for Server and Client Server Requirements on Soft Appliance Systems To manage 10.26 GHz Minimum Virtual CPU Reservations Number of recommended virtual CPUs x 2.26 GHz: Resource Memory Configuration Note Recommended Requirement • 4520 MHz (< = 500 devices) • 9040 MHz (< = 1500 devices) • 18080 MHz ( > 1500 devices) • 4096 MB (< = 500 devices) • 8192 MB (< = 1500 devices) • 16384 MB ( > 1500 devices) When you use incremental licenses for the LMS Soft Appliance. 2 virtual CPU (< = 500 devices) • 8GB.0) 256 GB • 4 GB. you must ensure that you configure the virtual CPUs mentioned in Table 2-2. The LMS Soft Appliance is available in three different SKUs according to the number of devices that you want to manage: • Upto 500 devices (Standard) • 500 to 1500 devices (Medium) • 1500 to 5000 devices (Large) Table 2-2 lists the Software and Hardware Requirements for LMS Soft Appliance (OVA image).2 2-6 OL-25957-01 .0 • VMware vSphere Hypervisor (ESXi server 5. Table 2-2 Software and Hardware Requirements for Soft Appliance (OVA image) Component Virtualization Systems Hard disk space Memory and CPU Requirement Recommended Memory Requirement • VMWare ESX server 4. you must set up more than one servers.1) • VMWare ESX server 5. Installing and Migrating to Cisco Prime LAN Management Solution 4.000 devices in LMS 4.2.1 • VMware vSphere Hypervisor (ESXi server 4. 8 virtual CPU ( > 1500 devices) • 8 GB (< = 500 devices) • 12 GB (< = 1500 devices) Swap space 32 GB Host CPU Core clock speed Minimum 2. 4 virtual CPU (< = 1500 devices) • 16GB.

you cannot change the default disk size (256 GB) of the virtual appliance after deploying OVA. Table 2-3 lists the hardware requirements of the NCS appliance for Soft Appliance (ISO image). • Cisco Prime Network Control System (NCS) appliance Table 2-3 explains the hardware requirements for the above-mentioned UCS servers. However.4 GHz Number of processors 2 Processor model Intel Xeon E5620 Processor number of cores 4 Cache 12 MB Hard disk interface SAS & SATA Chassis type Rack (1U) Maximum storage capacity 2 TB The following UCS models are supported for installing ISO image: • Cisco UCS B-series blade servers (B200-M1 or M2 and B250-M1 or M2) • Cisco UCS C-series rack-mount servers (C200-M1 or M2. C210-M1or M2. and C250-M1 or M2 and Cisco UCS C460). Installing and Migrating to Cisco Prime LAN Management Solution 4.Chapter 2 Prerequisites System and Browser Requirements for Server and Client Note You can change the recommended settings of RAM and CPU resources of LMS virtual appliance.2 OL-25957-01 2-7 . Table 2-3 Note Hardware Requirements of the NCS appliance for Soft Appliance (ISO image) Component Recommended Requirement Processor clock speed 2.

64-bit OS LMS 2500 2 CPUs with quad core or 4 CPU with dual core. 64 bit OS Recommended: 12 GB RAM and 24 GB swap space LMS 1000 2 CPUs with dual core or 4 CPU with single core 8 GB RAM and 16 GB swap space.2 2-8 OL-25957-01 . 60 GB free disk space. 60 GB free disk space. 64 dual stack OS Recommended: 8 GB RAM and 16 GB swap space LMS 300 (Upgrade from previous version) 1 CPU with dual core or 2 CPU with single core 4 GB RAM and 12 GB swap space.Chapter 2 Prerequisites System and Browser Requirements for Server and Client Server Requirements on Solaris Systems Table 2-4 lists the server requirements for installing LMS 4.000 2 CPUs with 8 core or 4 CPU with quad core 16 GB RAM and 32 GB swap space. 60 GB free disk space. 64 dual stack OS Recommended: 12 GB RAM and 24 GB swap space LMS 750 (Upgrade from previous version) 2 CPUs with dual core or 4 CPU with single core 8 GB RAM and 16 GB swap space. Table 2-5 lists the recommended server requirements for installing LMS 4. 64 dual stack OS Recommended: 8 GB RAM and 16 GB swap space LMS 500 2 CPUs with dual core or 4 CPU with single core 8 GB RAM and 16 GB swap space. Installing and Migrating to Cisco Prime LAN Management Solution 4. 60 GB free disk space. 64 bit OS Note You can use one or more servers to manage upto 5000 devices. 60 GB free disk space.2 software on Solaris systems for Incremental Licenses.16 GB RAM and 32 GB swap space. Table 2-4 Recommended Server Hardware Requirements on Solaris Systems for Different Licenses Component Recommended Server System Requirement LMS 50 1 CPU with dual core or 2 CPU with single core 4 GB RAM and 12 GB swap space. 60 GB free disk space. 60 GB free disk space. 64 bit OS Recommended: 12 GB RAM and 24 GB swap space LMS 1500 (Upgrade from previous version) 2 CPUs with quad core or 4 CPU with dual core. 60 GB free disk space.16 GB RAM and 32 GB swap space. 64 bit OS Recommended: 8 GB RAM and 16 GB swap space LMS 100 1 CPU with dual core or 2 CPU with single core 4 GB RAM and 12 GB swap space. 120 GB free disk space. 64-bit OS LMS 5.2 software on Solaris systems.

Layer 2 Services and User Tracking. IPSLA Performance Management.000 server: For LMS Server managing Configuration Functionality for upto 10.000 devices for all functionalities in your network.Chapter 2 Prerequisites System and Browser Requirements for Server and Client Table 2-4 Recommended Server Hardware Requirements on Solaris Systems for Different Licenses (continued) Component Recommended Server System Requirement LMS 10.000 devices only: • Configuration Functionality will support up to 10. 64 bit OS You need more than one servers to manage up to 10. You must disable other functionalities in Config Server managing upto 10.2 OL-25957-01 2-9 .000 devices. You must manage: Note • Network Topology.000 devices in one server.000 devices in another server • Configuration and Image Management Functionalities for upto 10. Installing and Migrating to Cisco Prime LAN Management Solution 4. and Device Performance management Functionalities for upto 5. Fault Management.000 devices • 2 CPUs with 8 core or 4 CPUs with quad core 16 GB RAM and 32 GB swap space.

35 Ghz or higher See Solaris Patches for information on required and recommended server patches on Solaris systems.Chapter 2 Prerequisites System and Browser Requirements for Server and Client Table 2-5 Recommended Server Hardware Requirements on Solaris Systems for Incremental Licenses License Recommended Server System Requirement Upto LMS 300 1 CPU with dual core or 2 CPU with single core 4 GB RAM and 12 GB swap space.5K to LMS4. Installing and Migrating to Cisco Prime LAN Management Solution 4.2 2-10 OL-25957-01 .2—1. 64 bit OS > LMS4.2-5 K 2 CPUs with 8 core or 4 CPU with quad core 16 GB RAM and 32 GB swap space.64 dual stack OS Recommended: 12 GB RAM and 24 GB swap space > LMS4.2 300 to LMS4.2—2. 64 bit OS The following processors are supported on a Solaris system: Note • UltraSPARC IIIi processor • UltraSPARC IV processor • UltraSPARC IV+ processor • UltraSPARC T1 processor • UltraSPARC T2 processor • UltraSPARC T2+ processor • SPARC64 VI processor • SPARC64 VII processor Minimum processor speed must be 1.2—2.5K 2 CPUs with quad core or 4 CPU with dual core 16 GB RAM and 32 GB swap space. 64 bit OS Recommended: 8 GB RAM and 16 GB swap space > LMS4.5K to LMS4.2—1.5K 2 CPUs with dual core or 4 CPU with single core 8 GB RAM and 16 GB swap space. 60 GB free disk space.

60 GB free disk space. 60 GB free disk space.Chapter 2 Prerequisites System and Browser Requirements for Server and Client Server Requirements on Windows Systems Table 2-6 lists the server requirements for installing LMS 4. 60 GB free disk space. 60 GB free disk space. 64 dual stack OS Recommended: 12 GB RAM and 24 GB swap space LMS 750 (Upgrade from previous version) 2 CPUs with dual core or 4 CPU with single core 8 GB RAM and 16 GB swap space.2 OL-25957-01 2-11 . see the Q.000 devices in LMS 4. 64 bit OS Recommended: 12 GB RAM and 24 GB swap space LMS 1500 (Upgrade from previous version) 2 CPUs with quad core or 4 CPU with dual core.2 software on Windows systems. 64 bit OS Recommended: 12 GB RAM and 24 GB swap space LMS 1000 2 CPUs with dual core or 4 CPU with single core 8 GB RAM and 16 GB swap space. 64 bit OS Note You can use one or more servers to manage upto 5000 devices. 60 GB free disk space. 64-bit OS LMS 5.Which Windows HotFix patches are supported for LMS 4.000 2 CPUs with 8 core or 4 CPU with quad core 16 GB RAM and 32 GB swap space. Table 2-7 lists the recommended server hardware requirements on windows systems for incremental licenses. Installing and Migrating to Cisco Prime LAN Management Solution 4. you must set up more than one servers.2.2? Table 2-6 Recommended Server Hardware Requirements on Windows Systems for Different Licenses Component Recommended Server System Requirement LMS 50 1 CPU with dual core or 2 CPU with single core 4 GB RAM and 12 GB swap space. 60 GB free disk space. 64-bit OS LMS 2500 2 CPUs with quad core or 4 CPU with dual core.16 GB RAM and 32 GB swap space. To manage LMS 10. For a list of Windows HotFix patches. 120 GB free disk space.16 GB RAM and 32 GB swap space. 64 dual stack OS Recommended: 8 GB RAM and 16 GB swap space LMS 500 2 CPUs with dual core or 4 CPU with single core 8 GB RAM and 16 GB swap space. 60 GB free disk space. 64 bit OS Recommended: 8 GB RAM and 16 GB swap space LMS 100 1 CPU with dual core or 2 CPU with single core 4 GB RAM and 12 GB swap space. 64 dual stack OS Recommended: 8 GB RAM and 16 GB swap space LMS 300 (Upgrade from previous version) 1 CPU with dual core or 2 CPU with single core 4 GB RAM and 12 GB swap space. 60 GB free disk space.

64 bit OS You need more than one server to manage up to 10.5K 2 CPUs with quad core or 4 CPU with dual core 16 GB RAM and 32 GB swap space.000 devices in one server. to archive 8 GB. 60 GB free disk space. You must disable other functionalities in Config Server managing upto 10. configure 4GB for C:\ and configure another 4GB for D:\ Table 2-8 lists the server requirements for installing the CiscoWorks LAN Management Solution 3. 64 bit OS Recommended: 8 GB RAM and 16 GB swap space > LMS 300 to LMS 1.2 2-12 OL-25957-01 .64 bit OS > LMS 2. IPSLA Performance Management. For example. You must manage: Note • Network Topology. Table 2-7 Recommended Server Hardware Requirements on Windows Systems for Incremental Licenses License Recommended Server System Requirement LMS 50 to LMS 300 1 CPU with dual core or 2 CPU with single core 4 GB RAM and 12 GB swap space.000 devices • 2 CPUs with 8 core or 4 CPUs with quad core 16 GB RAM and 32 GB swap space.5K to LMS 5 K 2 CPUs with 8 core or 4 CPU with quad core 16 GB RAM and 32 GB swap space.000 devices in another server • Configuration and Image Management Functionalities for upto 10. Installing and Migrating to Cisco Prime LAN Management Solution 4.000 devices.5K 2 CPUs with dual core or 4 CPU with single core 8 GB RAM and 16 GB swap space. Layer 2 Services and User Tracking. Fault Management. create more than one partition and split the swap space across the drives.000 devices only: • Configuration Functionality will support up to 10.Chapter 2 Prerequisites System and Browser Requirements for Server and Client Table 2-6 Recommended Server Hardware Requirements on Windows Systems for Different Licenses (continued) Component Recommended Server System Requirement LMS 10.64 bit OS If you want to configure swap space in a 64-bit Windows machine with greater than 4 GB space. 64 dual stack OS Recommended: 12 GB RAM and 24 GB swap space Note > LMS 1. and Device Performance management Functionalities for upto 5.000 devices for all functionalities in your network.000 server: For LMS Server managing Configuration Functionality for upto 10.2 components on Windows systems with HUM.5K to LMS 2.

Standalone Hardware Configuration HUM 50 One CPU with 2 GB RAM memory and 4 GB swap space. HUM 300 One CPU with 2 GB RAM memory and 4 GB swap space. Installing and Migrating to Cisco Prime LAN Management Solution 4. HUM 1000 Two CPUs with 4 GB RAM memory and 8 GB swap space. HUM 300 + LMS 1500 2 CPUs with 4 GB RAM memory and 8 GB swap space.2 OL-25957-01 2-13 .Chapter 2 Prerequisites System and Browser Requirements for Server and Client Table 2-8 Recommended Server Hardware Requirements on Windows Systems with HUM Component Recommended Server System Requirement LMS Bundle Hardware Configuration HUM 50 + LMS 300 One CPU with 2 GB RAM memory and 4 GB swap space.

The server requirements on VMware servers remains the same as the server requirements on Windows systems. the following hardware are optimized to run in virtualized environment: • Intel-VT processors – Intel® vPro™ processor technology – Intel® Xeon® processor 5000 sequence – Intel Xeon processor 7000 sequence – Intel Xeon processor 3000 sequence • AMD-V • IBM X3550 M3 – Intel® Xeon® Processor 5600 series Installing and Migrating to Cisco Prime LAN Management Solution 4.Chapter 2 Prerequisites System and Browser Requirements for Server and Client The following processors are supported on a Windows system: Intel processors • Intel Xeon processor • Intel Core Duo processor T2600 . See Operating System Requirements for a list of virtualization systems supported.33 Ghz or higher • Dual-Core AMD Opteron Processor • AMD Opteron Processor • AMD Athlon 64 FX Processor • AMD Athlon™ 64 X2 Dual-Core Server Requirements on Virtualization Systems LMS 4.T2300 • Quad Core Intel Xeon • Intel-VT processors (VMware Optimized hardware) • Intel Xeon processor 5400 series • Intel Xeon processor 5300 series • Intel Xeon processor 7300 series • Intel Xeon processor 5500 series • Intel Xeon processor 5600 series AMD processors Note • AMD Opteron Processor • AMD Athlon 64 FX Processor • AMD Athlon 64 X2 • AMD -V Minimum processor speed must be 2.2 2-14 OL-25957-01 . However.2 runs on VMware systems.

html System Requirements on Client Systems The following table lists the client system requirements for all platforms: Table 2-9 Recommended Client Hardware and Software Requirements Component Recommended Client System Requirement Disk space 60 GB and above Memory Requirements 2 GB RAM Hardware and software At least single CPU@ 2. The server requirements on UCS blade servers and rack mount servers remains the same as the server requirements on Windows systems.Chapter 2 Prerequisites System and Browser Requirements for Server and Client Unified Computing System (UCS) Support LMS 4. Please refer Table 2-6 for the recommended server hardware requirements on windows systems The supported processor in UCS B-series blade servers is Intel Xeon 5500 or 5600 Series processors.cisco. 9.0 and 9. For more information see http://www.com/en/US/prod/collateral/ps10265/ps10280/data_sheet_c78-524797_ps10279_Prod ucts_Data_Sheet. and UCS C460).2 OL-25957-01 2-15 .com/en/US/products/ps10493/products_data_sheets_list. C250-M1 or M2.0 Standards Mode (Press F12 and select Standards Mode) • Firefox 8.2 is supported on the UCS B-series blade servers (B200-M1 or M2 and B250-M1 or M2) and C-series rack mount servers (C200-M1 or M2.html The supported processor in UCS C-series rack amount servers is Intel Xeon 5500 or 5600 Series processors with their choices mentioned explicitly.cisco.4 GHZ or higher with one of the following operating systems: Browser Requirements • Windows XP with Service Pack 2 and Service Pack 3 • Windows 2008 Standard and Enterprise with Service Pack 1 and Service Pack 2 (64 bit) • Windows 2008 R2 Standard and Enterprise with Service Pack 1 and Service Pack 2 (64 bit) • Windows 7 with Service Pack 1 • Internet Explorer 8. C210-M1 or M2.0. For more information see http://www.0 for Windows Note Only 32-bit IE and FF browsers are supported Installing and Migrating to Cisco Prime LAN Management Solution 4.

use the Terminal Services Manager tool. Step 2 Click Remote Settings under Tasks > Remote Installing and Migrating to Cisco Prime LAN Management Solution 4.0_25. If the client machine is installed with the JRE Update version equal to or higher than the recommended version. and user selects JRE 1.0_25.Chapter 2 Prerequisites Terminal Server Support for Windows Server Table 2-9 Recommended Client Hardware and Software Requirements To access LMS Topology Services.0_24. then Topology Services is launched with JRE 1. All clients use the same OS.2 2-16 OL-25957-01 . To view the JRE versions installed. then Topology Services will be launched in the client machine. You can install the flash player from the portlet. the Topology Services will be launched with the higher Update JRE version. Java Runtime Environment (JRE) Requirements If the client machine is installed with more than one JRE Update version equal to or higher than the recommended JRE version (1. To enable/ disable Remote Desktop: Step 1 Go to Control Panel > System. If the client machine is installed with an Update version higher than JRE 1. Adobe Flash Player You need Adobe Flash Player 9 or later to view some portlets and the Getting Started pages in Work Center. Enabling and Disabling Terminal Services on Windows 2008 Server To enable/ disable Terminal Server. . and start the installation again. you cannot install Common Services on a system with Terminal Services enabled in Application mode.6.0_24 to launch Topology Services. For example. reboot the system. However.6.6. LMS 4. If you have enabled Terminal Server in Application mode.0_24. Table 2-10 Terminal Services on Windows Server Windows 2008 Servers Features Terminal Server Remote access and virtual system. Remote Desktop Administration Remote access only.6.0_25. Each client has its own virtual OS environment.0_24).6.2 requires JRE 1. say 1. Terminal Server Support for Windows Server You can install LMS 4.6. This section contains: • Enabling and Disabling Terminal Services on Windows 2008 Server • Enabling and Disabling FIPS on Windows 2008 Servers Table 2-10 summarizes the Terminal Services features in Windows Server.6. You must reload the page after installing the flash player. you should disable the Terminal Server. go to Java Control Panel and click View button under Java tab.2 software on a system with Terminal Services enabled in Remote Administration mode. we recommend that you install Java Plug-in version 1.

2 OL-25957-01 2-17 .Chapter 2 Prerequisites Terminal Server Support for Windows Server Step 3 Select the Allow connections from computer running any version if Remote Desktop option. Installing and Migrating to Cisco Prime LAN Management Solution 4.

2 in whole-root non-global zone in Solaris 10 is supported. Step 6 Click Apply. Step 3 Select System cryptography: Use FIPS compliant algorithms for encryption. Some of the LMS features may not work if the mandatory patches are not installed on your system.2 2-18 OL-25957-01 . You should disable the FIPS compliance for the LMS to work properly. and signing. Solaris Patches LMS 4.Chapter 2 Prerequisites Solaris Patches Enabling and Disabling FIPS on Windows 2008 Servers Sometimes. The Solaris system requires the following patches to be installed on the server: • Required and Recommended Solaris Patches • Cluster Patches Required and Recommended Solaris Patches Table 2-11 lists the required and recommended patches for Solaris 10. The required patches are mandatory for all LMS features to function properly. Step 2 Click Local Polices > Security Options. Federal Information Processing Standard (FIPS) compliant encryption algorithms are enabled for Group security policy on Windows server. Step 5 Select Enabled or Disabled to enable or disable FIPS compliant algorithms. the SSL authentication may fail on LMS Server. hashing. Installing and Migrating to Cisco Prime LAN Management Solution 4. When the FIPS compliance is turned on. The Local Security Policy window appears.2 is installed on global zone of Solaris 10 Operating System by default. Installation of LMS 4. You must reboot the server for the changes to take effect. Step 4 Right-click the selected policy and click Properties. To enable or disable FIPS on Windows 2008 servers: Step 1 Go to Start > Settings > Control Panel > Administrative tools > Local Security Policy.

. These patches are required if only this system is used as a LMS client.com. Inc. you must install the required patches listed above before running LMS. LMS was tested only with these patches.2. enter the following command: # more /etc/release For example. We recommend you to download and install the latest required and recommended patches from www. the system displays the following information: Solaris 10 11/06 s10s_u2wos_09a SPARC Copyright 2006 Sun Microsystems.oracle. Do you want to continue the installation? (y/n) [y]: Required Client patches Error message appears with a prompt to continue or quit the installation. This system does not have the following required Client patches. This system does not have the following required Server patches Installation can proceed without the required Server patches.oracle. see www. All Rights Reserved. The table below lists the messages that appear during installation if you do not have the recommended and required Solaris patches on the system. If you do not have. To find out the current operating system level. Installing and Migrating to Cisco Prime LAN Management Solution 4. Assembled 11 November 2006 Use showrev Note -p command to verify that these patches have been applied. Table 2-11 Operating System Solaris 10 Solaris Patches Required and Recommended Solaris Patches • Required Server Patches are 122032-05 and 127127-11 • Minimum system level must be 11/06 release or higher.2 OL-25957-01 2-19 .com before you run LMS 4. Use is subject to license terms.However. Later versions of these patches have not been tested since they were not released when LMS was tested. Message Required Server patches Error message appears with a prompt to continue or quit the installation..Chapter 2 Prerequisites Solaris Patches For more information.

WARNING: Otherwise. please download and install them from http://www. If you have not installed the cluster patches on Solaris 10 system. Only then. WARNING: If these cluster patches are not installed. The minimum recommended cluster patch levels on Solaris Systems are Solaris 10 — Cluster patches released on Apr/17/07 and Sep/16/09.com/. You can download the cluster patches from www. some features of the LMS applications will not function properly. Layer 2 Services and User Tracking • Inventory. the following warning messages appear to ensure you install the Cluster Patches required for Solaris 10: WARNING: Ensure that you have installed the recommended Solaris 10 cluster patches released on Apr/17/07. • Network Topology. See the same website for the installation instructions of Cluster patches. Layer 2 Services and User Tracking • Fault Management Simple Mail Transfer Protocol (SMTP) • Common Services (PSU) • Inventory.oracle. If you have enabled firewall in your LMS Server. you must open or free up the following ports: • HTTP or HTTPS port • All ports mentioned in the table have direction of establishment of connection is Client to Server.2 2-20 OL-25957-01 .2 Port Usage The table below lists the ports used by the various LMS components. Do you want to continue the installation ? (y/n) [y]: LMS 4. Config and Image Management Secure Shell (SSH) • Common Services. the communication across servers or between the server and client can happen: Port Protocol Number Service Name TCP TACACS+ and ACS TCP TCP 49 25 22 Functionality • Common Services • Configuration and Software Image Management • Network Topology.Chapter 2 Prerequisites LMS 4.sun.2 Port Usage Cluster Patches You should also install the cluster patches recommended by ORACLE on Solaris 10 servers. in this server. Config and Image Management Direction (of Establishment) of Connection Server to ACS Server to SMTP Server Server to Device Installing and Migrating to Cisco Prime LAN Management Solution 4.com.

Layer 2 Services and User Tracking Device to Server UDP 9000 Trap receiving (if port 162 is occupied) Fault Management Device to Server UDP 162362 UT Host acquisition Network Topology.2 OL-25957-01 2-21 . Layer 2 Services and User Tracking End host to Server TCP 443 LMS HTTP server in SSL mode Common Services Client to Server Server Internal Installing and Migrating to Cisco Prime LAN Management Solution 4. Layer 2 Services and User Tracking • Inventory. Layer 2 Services and User Tracking • Fault Management • Common Services • Inventory. Layer 2 Services and User Tracking • Fault Management • IPSLA Performance Management • Device Performance Management TCP 514 Remote Copy Protocol Common Services UDP 162 SNMP Traps (Standard Port) • Network Topology.2 Port Usage Port Protocol Number Service Name TCP Telnet UDP UDP 23 69 161 Functionality • Common Services • Network Topology.Chapter 2 Prerequisites LMS 4. Config & Image Management UDP 514 Direction (of Establishment) of Connection Syslog Server to Device Server to Device Device to Server Device to Server UDP 14311 Trap Listener to MAC Notification Traps Network Topology. Config and Image Management Trivial File Transfer Protocol (TFTP) • Common Services Server to Device • Inventory. Config and Image Management Device to Server Simple Network Management Protocol (SNMP) • Common Services Server to Device • CiscoView Device to Server • Inventory. Config and Image Management • Network Topology.

Layer 2 Services and User Tracking Server Internal TCP 15000 Log server Fault Management Server Internal TCP 4005040070 CSTM ports used by CS Common Services applications. Layer 2 Services and User Tracking • Inventory. Device and Credential Repository (DCR) Server Internal TCP 40401 LicenseServer Common Services Server Internal TCP 43242 ANIServer Network Topology. Config & Image Management • Fault Management • IPSLA Performance Management Direction (of Establishment) of Connection Client to Server TCP 42342 OSAGENT Common Services Client to Server TCP 42352 ESS HTTP (Alternate port is 44352/tcp) Common Services Client to Server TCP 1099 ESS (used for Java Management Extensions) Common Services Server Internal TCP 8898 Log Server Fault Management Server Internal TCP 9002 DynamID authentication (DFM Broker) Fault Management Server Internal TCP 9007 Tomcat shutdown Common Services Server Internal TCP 9009 Ajp13 connector used by Tomcat Common Services Server Internal UDP 9020 Trap Receiving Fault Management Server Internal UDP 14004 Lock port for ANI Server singlet on check Network Topology. Layer 2 Services and User Tracking Client to Server TCP 42340 LMS Daemon Manager Common Services .Tool for Server Processes Server Internal TCP 42344 ANI HTTP Server Server Internal Common Services Installing and Migrating to Cisco Prime LAN Management Solution 4. such as Grouping Services.2 Port Usage Port Protocol Number Service Name TCP LMS HTTP Protocol 1741 Functionality • Common Services • CiscoView • Network Topology.2 2-22 OL-25957-01 .Chapter 2 Prerequisites LMS 4.

Config and Image Management Database Inventory. Config and Image Management Server Internal TCP 43443 ANIDbEngine Network Topology. Config and Image Management Server Internal TCP 5500055020 CSTM Port Network Topology.2 Port Usage Port Protocol Number Service Name Functionality Direction (of Establishment) of Connection UDP 42350 Event Services Software (ESS) (Alternate port is 44350/udp) Common Services Server Internal TCP 42351 Event Services Software (ESS) Listening (Alternate port is 44351/tcp) Common Services Server Internal TCP 42353 ESS Routing (Alternate port is 44352/tcp) Common Services Server Internal TCP 43441 Common Services Database Common Services Server Internal TCP 43455 Inventory. Layer 2 Services and User Tracking Server Internal TCP 43445 Fault History Database Fault Management Server Internal TCP 43446 Inventory Service Database Fault Management Server Internal TCP 43800 Device Performance Management Database Device Performance Management Server Internal TCP 43820 IPSLA Performance Management Database IPSLA Performance Management Server Internal TCP 43447 Event Promulgation Module Database Fault Management Server Internal TCP 4440044420 CSTM Ports TCP 4701047040 CSTM Port Inventory. Config and Image Management Server Internal TCP 50001 SOAPMonitor Inventory. Config and Image Management Server Internal TCP 49000-49 CSTM Port 040 Inventory.Chapter 2 Prerequisites LMS 4.2 OL-25957-01 2-23 . Layer 2 Services and User Tracking Server Internal TCP 5600056040 CSTM Port VRF Lite Server Internal TCP 5001 Tomcat Common Services Server Internal • Fault Management • Device Performance Management Server Internal Installing and Migrating to Cisco Prime LAN Management Solution 4.

by default. Layer 2 Services and User Tracking Lock port for ANI Server singlet Server Internal on check TCP 5500055020 Network Topology.2 2-24 OL-25957-01 . Edit. This process would trigger automated actions for the syslog and finally inserts to the database Server Internal 1. You should free up this port for the UTLite scripts to run.Server Internal cess. Windows Firewall blocks the port 16236 (for UTLite Updates). enable the ICMP options to allow ICMP traffic through Firewall.aspx for more details on administering Windows Firewall and on configuring ICMP settings in Windows Firewall. 2. such as IPSLA collector creation. Installing and Migrating to Cisco Prime LAN Management Solution 4. Note In the Windows Firewall. then all the Fault Management devices will stay in questioned state. You should free up this port for the SNMP traps to be allowed to the server from the device. Windows Firewall blocks the port 1431 (for SNMP Traps).10%29. by default. ICMP inbound and outbound needs to be open. such as Poller management (Creation. See http://technet. UDP 14004 Network Topology. Layer 2 Services and User Tracking CSTM Port for Campus Manager Server Internal TCP 4444 SyslogCollector Listens to this port and retrieves Server Internal the syslog from syslog.microsoft. such as Grouping and Filering services TCP 50003 IPMProcess CSTM ports used by IPMProcess.log file. If you have ICMP inbound open and outbound closed. While configuring your Windows Firewall. and Polling TCP 4430044301 UPMProcess CSTM ports used by UPMPro. It does the processes of validation. Edit. Delete. Delete) and Polling Engine TCP 14017 EPMServer Port to open a server socket to Server Internal ensure only one running system.com/en-us/library/cc779521%28WS.2 Port Usage Port Protocol Number Service Name Functionality Direction (of Establishment) of Connection TCP 8161 ESS Common Services Server Internal TCP 50002 IPMOGSServer CSTM ports used by IPServer Internal MOGSServer. filtering and forwarding the syslogs to the local/remote servers in which they are subscribed TCP 3333 SyslogAnalyzer Analyzer listens to this port and Server Internal collects the syslog from collector.Chapter 2 Prerequisites LMS 4.

do?caseType=ciscoServiceRequest • LOGIN_REDIRECT_URL—https://fed.com/software/catalog/swcs/image • http://www.Chapter 2 Prerequisites Important URLs You need to allow ICMP traffic in any Firewall that is operating between LMS Server and devices to avoid Fault Management devices staying in questioned state.1&relind=AVAILABLE&rellifecycle=&reltype= latest# Bug Toolkit Installing and Migrating to Cisco Prime LAN Management Solution 4.cisco.cisco.com • CSC_SERVER—https://supportforums.cisco.com/software/catalog/swcs/softwaremetadata • http://tools.1.cisco.cisco.cisco.com/autho/logout.html?mdfid=282253606&flowid=5144&sof twareid=280775123&os=Windows&release=4.com PSIRT • EoS/EoL Hardware Report—http://www.com IOS image download • http://www.html • CCOLOGOUTURL— https://sso.com/ServiceRequestTool/query/QueryCaseSearchAction.1&relind=AVAILABLE&rellifecycle=&reltype= latest# • EoS/EoL Software Report—http://www.com/techsupport Smart Services • SASI_SERVER—https://wsgx. com • CSC_REDIRECT_URL—https://supportforums.cisco.1.cisco.com • CCOLOGINURL—https://sso. There is no range for port numbers.com/idp/startSSO. all other LMS processes use port numbers dynamically depending on the availability of the port number.cco.cisco.com Device update/Software update/Point Patch update • http://tools. Important URLs The following URLs are most commonly used in LMS and should be added in the proxy server: General http://www.com/cgi-bin/smarts/swim/crmiosbridge.com • RSR_SERVER— https://wsgx.cisco.2 OL-25957-01 2-25 .jivesoftware.ping?PartnerSpId=csc.cisco.cisco.com/cisco/software/release.html • CASE_QUERY_URL—https://tools.cisco.cisco.html?mdfid=282253606&flowid=5144&sof twareid=280775123&os=Windows&release=4.cisco.com/autho/apps/nmtgSSapp/index.pl • http://www.cisco.com/cisco/software/release. Note Apart from the LMS process listed in the above table.

Table 2-12 lists all the functionalities and the device credentials required.cisco.cisco.Chapter 2 Prerequisites Required Device Credentials for LMS Functionalities • http://www.pl • https://www.com/cgi-bin/front.cisco.com/cisco/software/release.cisco.0&relind=AVAILABLE&rellifecycle=&reltype=latest Required Device Credentials for LMS Functionalities You must configure several important device credentials correctly on every Cisco device that will be managed and monitored through LMS.com/pcgi-bin/Support/Bugtool/launch_bugtool.do??method=getAllBugs • http://tools.cisco. . You must also enter the correct device credentials in the Device and Credential Repository (Inventory > Device Administration > Add / Import / Manage Devices).com/Support/BTKNotifications/getBugDetails.com/cgi-bin/front.cisco.x/cconx/conx_recv_data.com/Support/BTKNotifications/getBugDetails.do?method=getAffectedBugdata&b ugid= • http://tools. Table 2-12 LMS Functionalities and Device Credentials Functionalities Telnet/SSH Password Enable Password SNMP Read Only SNMP Read / Write Common Services Not required Not required Required Required Network Topology.pl • http://tools. Layer 2 Services and User Tracking Not required Not required Required Required CiscoView Not required Not required Required Required Fault Management Not required Not required Required Not required IPSLA Performance Management Not required Not required Required Required Device Performance Management Not required Not required Required Not required Inventory Not required Not required Required Not required Configuration Management (Telnet) Required Required Required Not required Configuration Management1 (TFTP) 2 Not required Not required Required Required Installing and Migrating to Cisco Prime LAN Management Solution 4.com/CustAdv/ServiceSales/contract/viewContractMgr.html?mdfid=284259296&flowid=31102& softwareid=284270571&release=1.do?method=v iewContractMgr • Download Compliance Policy Updates—http://www.com/pcgi-bin/front.pl Compliance and Audit Management • Download Contracts—https://apps.com/Support/BTKNotifications/getBugDetails.do?method=getBugsReport Contract Connection • http://www.x/cconx/conx_userinfo.x/cconx/conx_sortdetail_js.2 2-26 OL-25957-01 .cisco.pl • https://www.cisco.cisco.0.

4. and update these credentials in the Device Management page. The file vlan. To collect location attributes from devices. you must configure SNMPv3 AuthPriv credentials on the devices. Hence. 3. SNMP Read/Write credentials are required.dat can be fetched only if the Telnet password and Enable password are supplied. Installing and Migrating to Cisco Prime LAN Management Solution 4. 2.Chapter 2 Prerequisites Required Device Credentials for LMS Functionalities Table 2-12 LMS Functionalities and Device Credentials (continued) Functionalities Telnet/SSH Password Enable Password SNMP Read Only SNMP Read / Write NetConfig Required Required Required Required Config Editor Required Required Required Required NetShow Required Required Not required Required Required Required 3 Required 3 Software Management Required Port and Module Configuration Required Required Required Required EnergyWise Required Required Required Required Identity Services Required Required Required Required Auto Smartports Required Required Required Required Smart Install Required Required Required Required Medianet Required Required Required Required4 1.2 OL-25957-01 2-27 . Required in the case of few devices like PIX devices. Cisco 2950 series switches. Configuration download also uses TFTP.

2 2-28 OL-25957-01 .Chapter 2 Prerequisites Required Device Credentials for LMS Functionalities Installing and Migrating to Cisco Prime LAN Management Solution 4.

• Self Signed Certificate LMS allows you to create security certificates to enable SSL communication between your client browser and management server.2 This chapter lists the necessary information that prepares you to perform an installation of LMS 4. For more information on Password rules and descriptions.2 on Soft Appliance. Windows. see Password Information LMS Application Database Password In LMS 4.CH A P T E R 3 Preparing to Install Cisco Prime LAN Management Solution 4. You are prompted to enter this password during installation. Installing and Migrating to Cisco Prime LAN Management Solution 4. and Solaris systems. This chapter contains: • Terms and Definitions Used in LMS Installation Framework • Before You Begin Installation • Licensing Your Product • Application Scaling Numbers Terms and Definitions Used in LMS Installation Framework This section captures the terms and definitions that are used while installing LMS 4. the LMS Application Database Password is requested during installation.2. Do not start the password with a number and do not insert spaces between characters. Use a minimum of five characters. While installing.2 OL-25957-01 3-1 . you will come across these terms: • LMS Admin Password An administrative password used while logging into the LMS server as administrator. This password is also used while restoring or troubleshooting the database. Ensure that you have noted down the password. This password should be between 5 and 15 characters and should be alphanumeric. This database password is used internally by the LMS software to communicate with the respective application’s database. See Licensing Your Product to understand the licensing terminologies.2.

Chapter 3 Preparing to Install Cisco Prime LAN Management Solution 4. If you select another directory during installation. • By default.2 3-2 OL-25957-01 . ensure to set them prior to LMS installation. When the certificate expires. You must do this to update the application registration in the NMS.2 Before You Begin Installation Self Signed Certificates are valid for five years from the date of creation. This information is used while performing tasks such as downloading software images.7. • If your LMS Server is integrated with any Network Management System (NMS) in your network using the Integration Utility.com. select Admin > System > Cisco.com credentials. • While setting up High Availability (HA) and Disaster Recovery (DR) environment in LMS server. For help with NMS integration. read the following notes: • Close all open or active programs. You can find this document on Cisco.com/en/US/products/sw/cscowork/ps3996/products_user_guide_list. 64 bit: SystemDrive:\Program Files<x86>\CSCOpx Where.com user ID and password.com Cisco. • LMS 4.html • Disable any popup blocker utility that is installed on your client system before launching LMS. network inconsistencies might cause installation errors if you are installing from a remote mount point. SSL is not enabled on LMS Server. the application is installed in that directory. To change the Cisco. • While launching LMS. downloading device packages. the browser prompts you to install the certificate again from the server where you have installed LMS. Before You Begin Installation This section contains the following important information that you should read before you begin installation: • Installation Notes • Installation Notes (For Solaris Only) • Installation Notes (For Windows Only) • Installation Notes (For Soft Appliance Only) Installation Notes Before you begin the installation. SystemDrive is the Windows operating system installed directory. • Cisco. in both HTML and PDF form. you must perform the integration whenever you enable or disable SSL in the LMS Server. Do not run other programs during the installation process.cisco. The destination folder should not contain the following special characters: – On Solaris and Soft Appliance: Installing and Migrating to Cisco Prime LAN Management Solution 4.com Settings. see the User Guide for CiscoWorks Integration Utility 1. http://www. etc.2 is installed in the default directories: – On Solaris and Soft Appliance: /opt/CSCOpx – On Windows. You are prompted to enter these credentials only while installing the LMS Integration Utility.

For example: C:\Cisco_Prime_install_20100721_182205. if any new files were installed or if they were any changes to the system files.2 Before You Begin Installation !@#$%^&*()+|}{":[]. If you want to install from a local hard drive. where YYYYMMDD denotes the year. month and date of installation and hhmmss denotes the hours.Chapter 3 Preparing to Install Cisco Prime LAN Management Solution 4. Note We recommend that you do not terminate the installation while it is running.. For example.. minutes and seconds of installation.log – On Windows. the /opt/CSCOpx directory is created as a link to the directory you selected. and not on Soft Appliance) or click Cancel (on Windows) at any time to end the installation. For example: /var/tmp/Cisco_Prime_install_20110721_182205. month and date of installation and hhmmss denotes the hours. check the installation log file /var/tmp/Cisco_Prime_install_YYYYMMDD_hhmmss.log for LMS 4. If you remove this link after installation. the product will malfunction. you need to manually clean up the installation directories.2 OL-25957-01 3-3 . Installing and Migrating to Cisco Prime LAN Management Solution 4.2 installation Where YYYYMMDD denotes the year. minutes and seconds of installation. • If HP OpenView or NetView is running on your system. • To ensure that you have the latest device support and bug fixes for LMS you must install the latest Device Package updates. if you select an installation directory other than the default. the installation log file is: C:\Cisco_Prime_install_YYYYMMDD_hhmmss. see Supported Devices. check the installation log in the root directory on the drive where the operating system is installed. For example.'?<>.log • You can press Ctrl-C (on Solaris. • We recommend that you run the installation from a local DVD or a local hard drive to avoid errors that may result from the network being slow or busy.`= • If errors occur during installation.2. You must preserve the timestamp when you copy the contents from the DVD to the hard drive. Ensure that you copy the entire contents from the DVD to the hard drive. any changes to your system will not be undone. Disable HP OpenView to run a faster installation. check the installation log file: – On Solaris and Soft Appliance. For download locations. Each installation creates a new log file. However. for LMS 4.`=~ – On Windows: !@#$%^&*()+|}{"[]. you must copy the contents from the DVD to the local hard drive.'/?<>. Installation Notes (For Solaris Only) • Warning On Solaris.log. installation will take more time.

reboot the system. | (cd /opt/copydisk && tar -xpf -) This command preserves all attributes including the timestamp. and start the installation again. Enter: tar cpf .2 to avoid any system instability on a Windows Operating System. Other options are not supported by LMS 4. The installer will not copy the database to the appropriate location if you do not disable Windows Defender. disable the Terminal Server. c. • In Windows 2008 server.2 Before You Begin Installation To preserve all the attributes including timestamp: a. • You must restart your system after you install LMS 4. you cannot use the port number 443 for HTTPS. Otherwise.2 3-4 OL-25957-01 . • Check the Primary and Active regional settings before installation. We recommend that you disable the virus scan software on your system. Installation Notes (For Windows Only) • You can install LMS 4. They have to be set either as US English or Japanese. If you have enabled Terminal Server in Application mode. you must disable the firewall before triggering LMS installation.2 on a system with Terminal Services enabled in Application mode is not supported. Change the present working directory to the directory to which the DVD is mounted using the command: cd /cdrom/cdrom0 where cdrom/cdrom0 is the directory to which the DVD is mounted. • If Internet Information Services (IIS) is detected on your system and if you have continued the installation with IIS services. However. You can restart it after all installations are completed. • If you are running any virus scanner while installing LMS 4. See Terminal Server Support for Windows Server. Installing and Migrating to Cisco Prime LAN Management Solution 4. b.Chapter 3 Preparing to Install Cisco Prime LAN Management Solution 4.2. the installation might take longer to complete. • You must disable Windows Defender on servers running Windows 2008 and reboot before installing LMS 4. • Ensure that the Cisco Prime Windows Server has either the US English or Japanese version of Operating System installed.. Instead.2. you must use the port numbers ranging from 1026 to 65535 for HTTPS to avoid this conflict. you must re-install the Operating System with one of the supported versions before you install Cisco Prime LMS.2 on a system with Terminal Services enabled in Remote Administration mode.2. Create a directory where you want to copy the contents of the disk by entering: mkdir /opt/copydisk Make sure that this directory has enough space to hold the entire contents of the disk. You can set the Active regional settings in Control Panel > Regional and Language Options > Regional Options. installation of LMS 4.

the installer displays the Registration and Licensing input dialog box. For 10. While you are installing LMS.com to receive the product serial license key.Chapter 3 Preparing to Install Cisco Prime LAN Management Solution 4. besides the number of devices. This section contains: • Understanding Product Ordering Options and Product Authorization Key • License Information • License File • Evaluation Mode • NFR (Not For Resale) License • Installing the License File Understanding Product Ordering Options and Product Authorization Key Product Authorization Key (PAK) ID refers to the identification key that you must enter while registering your product in Cisco. applying a single serial license key to more than one server is supported. Compliance and Audit Manager (CAAM) Server License You must have CAAM server license for accessing the following CAAM features in LMS: • Compliance Data Collection • Compliance Profile Execution • Compliance Policy and Groups Installing and Migrating to Cisco Prime LAN Management Solution 4. • In VMWare.2 OL-25957-01 3-5 . For IPSLA Performance Management alone. • Soft Appliance OVA software can be installed only on VMware environment. • We recommend that you disable the virus scan software on your system.000 device licenses.2 product provides features such as software-based product registration and license key activation technologies. License Information The licenses in LMS 4. the number of collectors you create depends on the license and hardware requirements. the resources should not be in shared mode. you can receive the digital PAK IDs through online delivery also.2 are device based. Licensing Your Product The LMS 4.2 Licensing Your Product Installation Notes (For Soft Appliance Only) • Ensure that your system meets the recommended hardware and software specifications specified in Server Requirements on Soft Appliance Systems. The PAK is normally printed on the software claim certificate that is part of the product DVD kit. With the new ordering options introduced.

ensure that your system meets the recommended hardware and software specifications mentioned in Server Requirements on Solaris Systems.2. upgrade. To upgrade your Soft Appliance system from a lower SKU to a higher SKU: Step 1 Shut down the VM from the vSphere client. before you know about the various licenses of LMS 4. you can install the evaluation copy of HUM 1. and select Edit Settings.2 3-6 OL-25957-01 . from the CiscoWorks LMS 3.2 • Upgrading to a Higher SKU on Soft Appliance Systems See Application Scaling Numbers for further deployment related information.2 Licensing Your Product • HIPAA Compliance Reports • SOX(COBIT) Compliance Reports • ISO/IEC 27002 Compliance Reports • NSA Compliance Reports • PCI DSS Compliance Reports • Department of Homeland Security (DHS) Checklist Reports • Defense Information Systems Agency (DISA) Checklists • Center for Internet Security (CIS) Benchmarkss The following Compliance and Audit Reports are supported only by LMS license and do not require CAAM server license. • Service Reports • Lifecycle Management Reports • Vendor Advisory Reports This section explains about the various licenses available for LMS 4. right-click. Upgrading to a Higher SKU on Soft Appliance Systems Before you upgrade your Soft Appliance system from a lower SKU to a higher SKU. Step 4 Select the Resources tab and change the CPU reservation.Chapter 3 Preparing to Install Cisco Prime LAN Management Solution 4.2 software.com/go/lms. Available Licenses for LMS 4. and licensing options refer to www.cisco. which is packaged along with the CiscoWorks LMS 3.2. ordering. as recommended.2 Product DVD. Installing and Migrating to Cisco Prime LAN Management Solution 4. This section contains: • Available Licenses for LMS 4. Step 2 In the vSphere client. as recommended. However. select the VM. Step 5 Switch on the VM and update the license.2 For availability. Step 3 Select the Hardware tab and change the memory and CPU allocations.2. Read the information in Understanding Product Ordering Options and Product Authorization Key to understand about the various product ordering options.

use Vsphere console and enter the command shell_enable in sysadmin mode.com.com user ID from: http://tools. Once you have obtained your Cisco. the shell will be enabled with sysadmin password.cisco. If you are a registered user of Cisco. Enter the command shell. You must provide your PAK ID while you are registering the product. You will receive the license file after the registration is completed. See Transferring Files to Soft Appliance Server for more information. on your LMS server. If you want to change the shell password. By default. you can select the Evaluation mode and proceed with using the LMS 4.com/go/license to get your license file. If you have not purchased a license with the product. get your Cisco.com. b.com/RPF/register/register.Chapter 3 Preparing to Install Cisco Prime LAN Management Solution 4.2 product. you will receive a license file. You may obtain and install your license file at any time while you are working on LMS. you must use FTP/SFTP/SCP commands to transfer files to the Soft Appliance server: To transfer files to or from the Soft Appliance server: Step 1 Log into the Soft Appliance server through the command line. not necessarily only at the time you install the product. Transferring Files to Soft Appliance Server In the LMS Soft Appliance when you specify the location of the License file or some other file. If you are not a registered user of Cisco. Login is case sensitive. you have to use the sysadmin account that was created at the time of installation. using a SSH client/console access. Transfer the files using the following FTP.2 Licensing Your Product License File When you register your LMS purchase on the product licensing area of Cisco. SFTP or SCP commands: Installing and Migrating to Cisco Prime LAN Management Solution 4.2 product. See License Information to furnish the appropriate license file. and if you have only an Evaluation copy. We recommend that you complete the LMS license registration and receive the product license before installing LMS 4.2. On using Vsphere console. To log into the server. you must use FTP/SFTP/SCP commands to transfer files to the Soft Appliance server. Enter the shell password. You must also enter the licensing SKU type according to the one you have purchased with the LMS 4. get your license file from: http://www. See Understanding Product Ordering Options and Product Authorization Key for information on PAK ID. Note When you want to specify the location of the License file in the Soft Appliance server.cisco.2 OL-25957-01 3-7 . you will be prompted to enter the old password.cisco.do. you will not have to enter the old password whereas on using other console.com user ID. Step 2 To log into the shell: Note Step 3 a. Logging in allows your Cisco user profile information to auto-populate many of the product registration fields. log on to http://www.com/go/license.com. You must store the license file that you have received.

2 is not authorized to obtain the license on behalf of the administrator. Change the owner and group name of the transferred file by using the below command: chown casuser:casusers FILE_NAME Evaluation Mode If the user installing LMS 4. you need not register the product during the 60-day evaluation period. use the below command: ftp>get FILE_NAME To transfer a file from the Soft Appliance. Note • SFTP command To log into the SFTP server use the below command: sftp user@SFTP_IP_ADDRESS:PATH Ensure that the file to be transfered is available in the SFTP server. To transfer the file to the Soft Appliance.2 3-8 OL-25957-01 .2 Licensing Your Product • FTP command To log into FTP server use the below command: ftp -i -n FTP_SERVER_IP_ADDRESS ftp> user USER_NAME PASSWORD Ensure that the file to be transfered is available in the FTP server. use the below command: sftp>get FILE_NAME To transfer a file from the Soft Appliance. If you have received the LMS as an evaluation copy. use the below command: sftp>put FILE_NAME • SCP command Ensure that the file to be transfered is available in the SCP server. Installing and Migrating to Cisco Prime LAN Management Solution 4. use the below command: ftp>put FILE_NAME Ensure that you provide the appropriate path to the navigate to the folder where the file is located.Chapter 3 Preparing to Install Cisco Prime LAN Management Solution 4. scp [[ user@] from-host :]source-file [[user @]to-host :][destination-file] Note Step 4 Ensure that you provide the appropriate path to the navigate to the folder where the file is located. except that you are prompted to select the Evaluation Only option from the Licensing Information page. To transfer the file to the Soft Appliance. The installation process for an evaluation copy is the same as that of a purchased product. the product can be successfully installed for a period of time using an evaluation license.

Or • Move the unnecessary devices from managed state to unmanaged state and move same number of necessary devices from suspended to managed state. It stops functioning after 60 days. there are possibilities that the devices that are supposed to be in the managed state might be moved to suspended state. it is valid for only 60 days and does not support any upgrades and allows support for only 100 devices. For details.2 OL-25957-01 3-9 . The remaining devices would be moved to suspended state automatically. Note Devices are moved to suspended state only if you manage more than 50 devices in the LMS Server. If data is backed up from ‘S1’ and restored in ‘S2’.com to download the software. select Inventory > Device Administration > Device Allocation Policy > Manage By Groups from the LMS menu. The evaluation period cannot be extended. To configure the Group Policy. LMS 50 Devices Restricted License If you apply LMS 50 Devices Restricted license on a LMS server which has an evaluation license or any other restricted device license types installed. In this scenario. Device States After Backup and Restore in a LMS 50 SKU Server Consider two LMS servers ‘S1’ and ‘S2’ with ‘S1’ managing more than 50 devices and ‘S2’ applied with LMS 50 devices restricted license. On the other hand. Guidelines to Avoid Necessary Devices Being Moved to Suspended State To avoid necessary devices being moved to suspended state. some devices that are not required to be managed might be in managed state. Using the group policy you can move the remaining unnecessary devices to unmanaged state. see Installing the License File. The product will not work until you provide a valid license file. see Unified Device Manager in Inventory Online Help. you can select the particular set of 50 devices by configuring the Group Policy. Otherwise there is no change in the device management.com/go/nmsevals.2 Licensing Your Product If you choose to run LMS in the evaluation mode. follow any one of the procedure mentioned below: • Install the appropriate purchase license while installing the product. the LMS evaluation server can be reactivated by purchasing LMS from your authorized Cisco reseller and you can register the product. the LMS Server allows you to manage a maximum of 50 devices only. You must be a registered user of Cisco.Chapter 3 Preparing to Install Cisco Prime LAN Management Solution 4. For details on managing device states.cisco.2 Evaluation software from http://www. then the device states in ‘S2’ will be as follows: Installing and Migrating to Cisco Prime LAN Management Solution 4. If you have not purchased the product. Or Before applying the 50 SKU license. Note You can download the LMS 4.

You must be a registered user of Cisco. the required RAM space is 4GB and Swap space is 8 GB. After the installation is completed. The installation program calculates the minimum disk space. Step 3 Click Update. see Guidelines to Avoid Necessary Devices Being Moved to Suspended State. You can also apply NFR license after the installation is completed. or click Browse to locate the NFR license file. See Performing Installation of Cisco Prime LMS 4. Installing and Migrating to Cisco Prime LAN Management Solution 4.com/go/nmsnfr.cisco. you should: Step 1 Launch LMS 4. • The remaining devices will move to the suspended state. Step 5 Click OK to apply the license.2 during the installation.2 Step 2 Select Admin > System > License Management.2 NFR software from http://www. The License Administration page appears. or click Browse to locate the NFR license file. The System Requirements dialog box appears.2 Licensing Your Product • The device count that matches the current license count (LMS 50) will be in the managed state in UDM.Chapter 3 Preparing to Install Cisco Prime LAN Management Solution 4. Note You can download the LMS 4. NFR (Not For Resale) License NFR (Not For Resale) License is a default license that is valid for only 365 days. To apply the NFR license during the installation. To apply the NFR license after the installation is completed. Step 2 Enter the LMS 4. RAM and Swap space required to install the product. To install a NFR copy of LMS 4. you must apply the NFR license either during the installation or after the installation using the graphical user interface.2 3-10 OL-25957-01 . you must: Step 1 Select the License File location option in the Licensing Information page of LMS 4. To handle this scenario.2 NFR license file location.2 for detailed instructions on installing the product. Step 3 Click Next. Step 4 Enter the path to the NFR license file in the License field. Step 4 Click Next. To install NFR license of the product.com to download the software. It allows you to manage up to 100 devices. you must select the Evaluation Only option in the Licensing Information page while the installation is progressing.2.

2 OL-25957-01 3-11 .cisco. Once you have obtained your Cisco. select the first radio button and use the browse window to locate the license file directory.cisco. After successful registration. b. get your license file from: http://www. Figure 3-1 Steps to Follow For Licensing LMS Login to Cisco. Step 3 Install the license file.com Register your PAK in Cisco. you will receive your license file.com user ID.com/RPF/register/register.do. select L for License File after you accept the Licensing Agreement and continue installing the application.com. – On Solaris.com user ID from: http://tools. Select the LMS application to install and when prompted: – On Windows.cisco. you will receive your license file information through an e-mail. See Understanding Product Ordering Options and Product Authorization Key for details.Chapter 3 Preparing to Install Cisco Prime LAN Management Solution 4. Logging in allows your Cisco user profile information to auto-populate many of the product registration fields. log on to http://www.com/go/license If you are not a registered user of Cisco.com/go/license to get your license file. After you have registered your copy of LMS with Cisco. you must: Step 1 Log onto Cisco. Step 2 Register the LMS product with Cisco.com to get your license file. Click Next to install the license file. get your Cisco.2 product. Login is case sensitive.com.com.com Receive the License file Provide the License file during installation Example 1: 4XCD##V#### 275801 Product Authorization Key (PAK) (Printed on Software License Claim Certificate) To license your product and install the license file. If you have obtained the LMS license before installation: a.2 Licensing Your Product Installing the License File We recommend that before installing the LMS 4. you register the product and receive a permanent license. If you are a registered user of Cisco. Installing and Migrating to Cisco Prime LAN Management Solution 4.com using the PAK to get your license file. Figure 3-1 describes the steps that you must follow for licensing your product.

The License Administration page appears. If you encounter errors. The system verifies whether the license file is valid. and Soft Appliance systems. e. Enter the path to the new license file in the License field.Chapter 3 Preparing to Install Cisco Prime LAN Management Solution 4. A file browser popup dialog box appears. Click Update. Application Scaling Numbers This section presents information on the specific scaling numbers for each of the LMS functionalities in LMS server: Installing and Migrating to Cisco Prime LAN Management Solution 4.2. Solaris.2 Application Scaling Numbers If you want to convert an evaluation copy to a licensed copy or if want to apply the license after the LMS installation is completed. Note The License file obtained is platform independent and hence can be used in Windows. b. or click Browse to locate the license file that you copied to the server in Step 2. Click OK. After you install LMS 4. perform the following: a. copy this new license file to the LMS server into a directory with read permissions for the user name casuser in the user group casusers. The updated licensing information appears in the License Information page. repeat the steps to license your product. d. and updates the license. c. Select Admin > System > License Management.2 3-12 OL-25957-01 .

but you are allowed to create upto 600 user-defined groups in LMS. the following are the scaling limits: • 200 user-defined groups • 100 IPSLA groups • 50 Fault groups • 100 Port and Module Groups For LMS 2500 Device licenses.2 Application Scaling Numbers The scaling numbers for LMS are as follows: Functionality Scalability Limit on LMS Server Grouping Services For upto LMS 500 Device licenses. Config and Image Management The recommended limit for creating user-defined group is 200. when only this functionality is managed. the following are the scaling limits: • 200 user-defined groups • 200 IPSLA groups • 50 Fault groups • 100 Port and Module Groups For LMS 5000 Device licenses.000 devices • 200 Port and Module Configuration (PMC) groups with 90% port groups and 10% module groups • Maximum of 500. the following are the scaling limits: • 30 user-defined groups • 15 IPSLA groups • 10 Fault groups • 15 Port and Module Groups For LMS 500 to LMS 1000 Device licenses. it supports the following: • 10.000 ports with an average of 50 ports per device • Maximum of 100.000 ports in a port and Module Configuration group • Maximum of 250.000 records Installing and Migrating to Cisco Prime LAN Management Solution 4.000 ports for each LMS job In addition to the above. Syslog reports can contain upto 40. In a LMS server.2 OL-25957-01 3-13 . the following are the scaling limits: • 200 user-defined groups • 100 IPSLA groups • 50 Fault groups • 100 Port and Module Groups Note Inventory.Chapter 3 Preparing to Install Cisco Prime LAN Management Solution 4.

the scaling limit is 250000 Endhosts/IP Phones Network Topology. VRF-Lite.Chapter 3 Preparing to Install Cisco Prime LAN Management Solution 4. Installing and Migrating to Cisco Prime LAN Management Solution 4. Layer 2 Services and User Tracking Data Collection discovers and tracks a maximum of 250.000 ports or interfaces (of which upto 15 percent can be in Managed state) to a maximum. an add-on to Network Topology. the scaling limit is 75000 Endhosts/IP Phones For LMS 2500 Device licenses. Layer 2 Services and User Tracking For upto LMS 500 Device licenses. the scaling limit is 20000 Endhosts/IP Phones For LMS 500 and LMS 1000 Device licenses. the scaling limit is 150000 Endhosts/IP Phones For LMS 5000 Device licenses. Layer 2 Services and User Tracking supports 32 VRFs in all LMS device licenses Fault Management The functionality supports upto 80.2 Application Scaling Numbers Functionality Scalability Limit on LMS Server Network Topology.000 Switch Ports.2 3-14 OL-25957-01 .

This collector limit includes: – 1500 collectors (hourly polling frequency) – 500 collectors (minute polling frequency) • You can manage a maximum of 5000 collectors on disabling other device management functions and managing the IPSLA Performance Management functionality only. Installing and Migrating to Cisco Prime LAN Management Solution 4. you can manage: – 2000 collectors in a Solution Master server with 5000 device license – 3000 collectors in a Slave server with LMS Monitoring Server large edition license (add-on license to manage additional performance collectors).2 OL-25957-01 3-15 . Concurrent Users Supported LMS 4. • Note The IPSLA Monitoring Collector license limit applies only to historical hourly collectors and not to real-time collectors.2 Application Scaling Numbers Functionality Scalability Limit on LMS Server Device Performance Management The recommended MIB objects scaling numbers are as follows: IPSLA Performance Management • For upto LMS 500 device licenses the MIB objects scaling limit is 6000 • For LMS 500 to LMS 1000 device licenses the MIB objects scaling limit is 30000 • For LMS 2500 device licenses the MIB objects scaling limit is 50000 • For LMS 5000 device license the MIB objects scaling limit is 100000. See NoteThe AutoIPSLA generated collectors are accounted for license. for details on LMS Monitoring Server licenses. The AutoIPSLA generated collectors are accounted for license. This collector limit includes: – 4500 collectors (hourly polling frequency) – 500 collectors (minute polling frequency) • For LMS 5000 device license. However. There is no limit to the number of real-time collectors that you could create to manage IPSLA Monitoring functionality.2 can support: • 3 concurrent users for upto 500 devices • 5 concurrent users for 500 to 2500 devices • 10 concurrent users for 5000 and 10 K devices. • You can manage a maximum of 2000 collectors on enabling all the device management functions including IPSLA Performance Management functionality. • If you want to manage 5000 collectors without disabling any of the device management functions. you can manage a maximum of 5000 collectors with hourly polling frequency.Chapter 3 Preparing to Install Cisco Prime LAN Management Solution 4. you are allowed to create real-time collectors even after the license limit is reached.

The maximum recommended concurrent users depends on the size and configuration of the server.2 3-16 OL-25957-01 .Chapter 3 Preparing to Install Cisco Prime LAN Management Solution 4. Installing and Migrating to Cisco Prime LAN Management Solution 4.2 Application Scaling Numbers Multiple number of simultaneous users can affect system performance.

• Consolidates hardware in clusters. with data replication occurring on a regular basis.2 OL-25957-01 4-1 . • Manages applications and allows you to bring the processes online or take them offline.An Overview • Veritas Components for Setting Up High Availability • System Requirements for High Availability Implementation • Setting up LMS High Availability Environment on Windows • Setting up LMS High Availability Environment on Solaris • Moving LMS from non-HA to HA Environment High Availability and Disaster Recovery. The High Availability solution is based on Symantec’s Veritas Storage Foundation products.An Overview High Availability refers to a state where data and applications are available always because software or hardware has been installed to maintain the continued functioning in spite of computer or processes failure. Only then.CH A P T E R 4 Setting Up Cisco Prime LMS in High Availability and Disaster Recovery Environment This chapter explains setting up LMS in a High Availability (HA) and Disaster Recovery (DR) environment on Windows and Solaris systems. Installing and Migrating to Cisco Prime LAN Management Solution 4. • Allows you to enable failover between clusters in a local redundancy configuration and between sites in a geographic redundancy configuration. the remote site can take over the responsibilities of providing the services with little or no loss of data. This section explains: • High Availability and Disaster Recovery. High availability is a configuration of hardware and software that allows you to: • Monitor the services provided by a system • Transfer of those services to another system when there is a catastrophic system failure Disaster Recovery refers to the ability to recover from the catastrophic failure of the complete primary site because of a disaster or disruption. Disaster Recovery configuration involves the duplication of hardware and software at a remote site. The High Availability solution has the following benefits: • Reduces planned and unplanned downtime.

geographic redundancy (DR) and Replication without clustering configurations.Chapter 4 Setting Up Cisco Prime LMS in High Availability and Disaster Recovery Environment High Availability and Disaster Recovery. Switch over between sites (redundant server) can be initiated manually or performed automatically when there is a network failure or during abnormal conditions.2 4-2 OL-25957-01 .An Overview The implementation of Symantec Veritas High Availability solution in LMS Server supports local redundancy (HA). are supported through the local hard disks only: • Local redundancy (dual-node within a single site) The local redundancy configuration provides an automatic failover solution in the event of software or hardware failures without the need to reconfigure IP Addresses or DNS entries on the switched or routed network. Note The local redundancy (HA). The following configurations that are implemented by Symantec Veritas High Availability solution in LMS Server. • Replication without clustering This refers to the replication of data across servers without creating a cluster configuration. Figure 4-1 Local Redundancy Configuration Application Clients Primary Application Server VCS Heartbeat Redundant Server Replication Link DNS Network Devices 275787 Switch/Router Network Installing and Migrating to Cisco Prime LAN Management Solution 4. Figure 4-1 displays local redundancy (high availability) configuration. • Geographic redundancy (single-node across two sites) The geographic redundancy configuration provides disaster recovery by replicating application data between two sites. geographic redundancy (DR) and Replication without clustering configurations are not supported in a Storage Area Network (SAN) environment.

Figure 4-2 Geographic Redundancy Configuration Primary Site (single-node) Application Clients Primary Application Server Secondary Site (single-node) VCS Heartbeat Replication Link Redundant Server DNS Network Devices 275788 Switch/Router Network Veritas Components for Setting Up High Availability The following Symantec Veritas components are used in the LMS high availability solution: • Veritas Storage Foundation Provides volume management technology. A cluster connects multiple independent systems to provide fault tolerance and failover capability. thus reducing the downtime. and fault tolerant capabilities to enterprise computing environments. • Veritas Volume Replicator Provides a foundation for continuous data replication over IP networks. • Veritas Cluster Server (VCS) Clustering solution to reduce application downtime. quick recovery. Veritas Storage provides the foundation for Veritas Cluster Server and Veritas Volume Replicator.Chapter 4 Setting Up Cisco Prime LMS in High Availability and Disaster Recovery Environment Veritas Components for Setting Up High Availability Figure 4-2 displays geographic redundancy configuration. enabling rapid and reliable recovery of critical applications at remote recovery sites.2 OL-25957-01 4-3 . • Global Cluster Option (GCO) Installing and Migrating to Cisco Prime LAN Management Solution 4. VCS supports both local and global clusters.

Make sure the system has atleast one IP address configured which is resolved by DNS. • Cluster Management Console Allows you to monitor. • Cluster Manager (Java Console) Provides complete administration capabilities for clusters and different views to monitor the clusters. Hence only a single license of LMS needs to be procured to be shared between the two servers (Primary and Secondary servers) running in Active-Standby mode respectively. as in a Disaster Recovery environment. It also provides reports on the status of the availability of each application. This requirement is not mandatory for a geographic redundancy configuration. and resources. System Requirements for High Availability Implementation This section explains the Operating system and hardware requirements for Veritas implementation: Operating Systems • Solaris 10 systems • Windows 2008 64 bit Enterprise Edition Hardware Requirements • Each server should have at least two hard disks for Windows implementation and three hard disks for Solaris implementation. • You should configure name resolution for all the nodes. Licensing Information In a high availability or a geographic redundancy option. manage.Chapter 4 Setting Up Cisco Prime LMS in High Availability and Disaster Recovery Environment Licensing Information VCS add-on that allows managing multiple clusters. One of the IP Addresses can be assigned with a private IP address on both Primary and Secondary servers and they should be connected as a direct link. service groups. systems. Installing and Migrating to Cisco Prime LAN Management Solution 4. This console provides enhanced visualization of the managed clusters. The additional hard disk should be chosen for disk group and volume creation. General Requirements • Veritas Volume Replicator requires a static IP for replication. • Each server should have two Network Interface Cards (NICs) assigned to it. and report on multiple VCS clusters from a single web-based console.2 4-4 OL-25957-01 . the LMS is active on only one server at any given point in time. and centralized control for global applications. • You should install Storage Foundation on servers under the Domain Controller. The following Symantec Veritas GUI applications are used in LMS high availability solution: • Veritas Enterprise Administrator (VEA) Console Provides a graphical view of storage and allows you to monitor or manage storage objects such as disk groups and disk volumes.

You can select the domain from the auto-populated list. – FlashSnap— Allows you to create and maintain persistent snapshot of volumes – VxCache—Uses a portion of system memory to improve I/O performance.1 on Windows • Creating Disk Groups and Volumes • Installing LMS on Primary and Secondary Servers • Setting Up Veritas Volume Replication • Setting Up Veritas Volume Replication Without Clustering • Veritas Cluster Server Setup Tasks Installing Storage Foundation HA 5. Installing and Migrating to Cisco Prime LAN Management Solution 4. Depending on domain and network size.1 for Windows and click Add. Step 3 Click Complete/Custom to begin the installation.2 OL-25957-01 4-5 . a.1 for Windows (Client components) b.1 for Windows.1 for Windows Step 8 Select the domain and the computer for the installation. • We recommend that all servers must run the same Operating System. Ensure that the following products are selected: – Veritas Storage Foundation HA 5. Setting up LMS High Availability Environment on Windows This section explains setting up Veritas implementation on a Windows system.Chapter 4 Setting Up Cisco Prime LMS in High Availability and Disaster Recovery Environment Setting up LMS High Availability Environment on Windows • VCS Cluster Manager (Java Console) requires an 8-bit display and a graphics card that can render 2D images. Step 4 Review the Welcome message and click Next. Step 7 Click Next to select the product options. the domain and computer lists can take some time to populate.1 for Windows (Server components) – Veritas Storage Foundation HA 5. – Product Documentation—Documentation of Veritas Storage Foundation HA 5. and activity. and click Next. • Installing Storage Foundation HA 5. Step 2 Click Storage Foundation HA 5. Step 6 Enter the product license key for Veritas Storage Foundation HA 5. service pack level and system architecture. Step 5 Accept the license agreement and click Next. – Global Cluster Option—Enables you to link clusters to provide wide-area failover and disaster recovery.1 on Windows To install the product: Step 1 Start the Veritas Storage and High Availability Solutions setup. Ensure that the following product options are selected: – Veritas Volume Replicator— Replicates data across multiple sites for disaster recovery. speed.

Step 9 Review the installation settings information and click Next. You must manually enter the host names or the IP Addresses of the missing computer names. Veritas Storage Foundation uses disk groups to organize disks for management purposes. You may increase the volume size at a later time but you cannot decrease the size. Volumes can be configured for performance and high availability. This section explains: • Prerequisites for Configuring Disk Groups and Volumes • Creating Disk Groups on Primary Server • Creating Volumes on Primary Server • Creating Disk Groups and Volumes on Secondary Server Prerequisites for Configuring Disk Groups and Volumes Complete the following tasks before you configure the disk groups and volumes: • Determine the configuration of each volume and the total number of disks needed. Installing and Migrating to Cisco Prime LAN Management Solution 4. Step 10 Review the installation summary information and click Next after the installation has completed. Step 12 Click Yes to reboot the local node. When the domain controller and the computer that runs the installation program are on different subnets. the installer may not be able to locate the target computers.Chapter 4 Setting up LMS High Availability Environment on Windows Setting Up Cisco Prime LMS in High Availability and Disaster Recovery Environment You can choose the computer name from the list of servers. Volumes are logical entities that comprises of portions of one or more physical disks and are accessed by a drive letter or mount point. Step 11 Click Finish.2 4-6 OL-25957-01 . You can also select the default profile. • Verify that the disks you plan to include in the disk groups are available from all nodes. • Verify that the drive letters that will be assigned to the volumes are available on all nodes so that the volumes can be accessed from any node. The Installation Status screen displays the status messages and the progress of the installation. Creating Disk Groups on Primary Server You must create the disk group on the first node where the product instance is being installed. Creating Disk Groups and Volumes A disk group is a collection of disks that is ported as a single unit. Repeat the procedure if you want to create additional disk groups. • Determine the initial size necessary for the volumes. Step 2 Select a profile if prompted. To create a disk group: Step 1 Click Start > All Programs > Symantec > Veritas Storage Foundation > Veritas Enterprise Administrator to launch the Veritas Enterprise Administrator (VEA) console.

You must provide the user name. You can also select the default profile. The New Dynamic Disk Group wizard appears with the welcome page. Step 11 Click Next to accept the confirmation screen with the selected tasks. Repeat the procedure below if you want to create the following volumes on the first node of the cluster. enter localhost. Step 2 Select a profile if prompted. and use the Add button to move them to the Selected disks list. Step 8 Select New Dynamic Disk Group from the shortcut context menu. you must run this command: Vxclus UseSystemBus ON c. Step 5 Click Connect. Step 4 Enter the host name of the server which you want to connect in the Host Name field or select a host name from the drop-down list box. Click Next. Select the Create Cluster Group checkbox. To create a volume: Step 1 Click Start > All Programs > Symantec > Veritas Storage Foundation > Veritas Enterprise Administrator to launch the Veritas Enterprise Administrator (VEA) console. Select the appropriate hard disks in the Available disks list. Step 12 Click Finish to create the new disk group. You can see the host name of the server added on to the VEA console.2 OL-25957-01 4-7 . Step 7 Locate the StorageAgent tree node and right-click the Disk Groups icon under the StorageAgent tree node. Creating Volumes on Primary Server This section will guide you through the process of creating a volume on a cluster disk group. Step 4 Enter the host name of the server which you want to connect in the Host Name field or select a host name from the drop-down list box. and domain name if prompted. While creating datadg disk group.Chapter 4 Setting Up Cisco Prime LMS in High Availability and Disaster Recovery Environment Setting up LMS High Availability Environment on Windows Step 3 Click Connect to a Host or Domain. You should enter datadg as group name. d. password. Step 3 Click Connect to a Host or Domain. Step 9 Click Next to go to next page in the wizard. To connect to the local system. Step 6 Expand the tree view under the host node to configure a disk group under the StorageAgent tree node. You should not select the boot disks from the Available disks list. Installing and Migrating to Cisco Prime LAN Management Solution 4. if the system bus error appears. Step 10 Provide the information about the disk group: a. Enter a name for the disk group in the Group Name field. b.

The Add Drive Letter and Path dialog box appears. You must provide the user name.2 4-8 OL-25957-01 . Step 17 Click Next to review the settings summary. Ensure that the appropriate disk group name appears in the Group name drop-down list. Step 13 Select Assign a Drive Letter. Select the volume type as concatenated volume. Step 15 Select the Format this volume checkbox. you can enter as 10 GB. Step 11 Click Next. Enter a name for the volume in the Volume Name field. and choose a drive letter. d. the CD-ROM drive when installed on the system. Step 7 Locate the StorageAgent tree node and right-click the Volumes icon under the StorageAgent tree node. Step 16 Select the file system as NTFS. and domain name if prompted. Step 6 Expand the tree view under the host node to configure a disk group under the StorageAgent tree node. b. Step 18 Click Finish to create the new volume. Step 14 Click Next. Provide a size for the volume. Ensure that the disk has sufficient space before providing a size for the volume. This is because. Step 8 Select New Volume from the shortcut context menu.Chapter 4 Setting up LMS High Availability Environment on Windows Setting Up Cisco Prime LMS in High Availability and Disaster Recovery Environment To connect to the local system. Step 12 Specify the parameters of the volume: a. password. You should enter cscopx as volume name. You can see the host name of the server added on to the VEA console. Step 5 Click Connect. may be allocated with D: by default. Step 19 Repeat the above procedure to create a volume in the datadg disk group with the following characteristics: • Volume Name: data_srl • Volume Type: Concatenated Volume • Volume Size: 30 GB • Assigned Drive Letter: None Installing and Migrating to Cisco Prime LAN Management Solution 4. The New Volume wizard appears with a welcome message. We recommend that you do not assign D: for this volume. See Creating Disk Groups on Primary Server for details on how to create a disk group. enter localhost. Click Next. c. Step 9 Click Next to go to the next page in the wizard. The Create File System dialog box appears. For example. Step 10 Click Manually select disks and select the available disks (datadg) for the volume.

and change the name to LMS. Database password. Creating Disk Groups and Volumes on Secondary Server You should launch the Veritas Enterprise Administration console on the Secondary server.Chapter 4 Setting Up Cisco Prime LMS in High Availability and Disaster Recovery Environment Setting up LMS High Availability Environment on Windows This volume will not be mounted and is used only by Veritas Volume Replicator.dll /defaultagent50. Ensure that : Note • LMS is installed • Admin password.0 and 5. • Casuser settings configured should be the same on both the servers. Installing LMS on Primary and Secondary Servers To make the LMS application highly available. Create the identical disk group and volume as you have created on Primary server. type and drive letter. give the echo %vcs_home% command in run prompt or console. • On Windows.dll file from the location NMSROOT/HA/LMS and VCSHOME/bin/LMS to some other location and save it with different names.2 OL-25957-01 4-9 . By default the VCSHOME is located at:.1. 2.1 storage foundations for setting up High Availability on a 64-bit environment and if the set up is not functioning properly. • Name of the LMS volume is the same on both the servers. C:\Program Files\Veritas\Cluster Server\bin • On Solaris. unmount the cscopx volume. Installing and Migrating to Cisco Prime LAN Management Solution 4. install LMS on newly created cscopx volume on both the Primary and Secondary servers.dll. Back up the existing LMS. Copy VCSdefault. After installing LMS on Secondary server under cscopx volume. See Creating Disk Groups on Primary Server and Creating Volumes on Primary Server for detailed explanation. /var/VRTSvcs/bin Note To find out the VCSHOME location.dll for Veritas 5. do the following soon after the LMS installation: 1. and HTTP ports are the same on both the Primary and Secondary servers. If you are using Veritas 5. You should create the data_srl and cscopx volumes with the same size.0 or 5. respectively from VCSHOME location to NMSROOT/HA/LMS and VCSHOME/bin/LMS.

RVG and RLINK This section explains how to set up an Replication Data Set (RDS). Data is replicated from a Primary node where the application is running to one or more Secondary nodes.2 4-10 OL-25957-01 . Step 2 Click View > Connection > Replication Network. To create the Replicated Data Set. it ensures that the update fails at the Primary server. A Replication Link (RLINK) is associated with an RVG and it establishes the link between the Primary and a Secondary RVG. The pending updates are sent to the Secondary server when the network becomes available. later. Step 3 Click Action > Setup Replicated Data Set to launch the Setup Replicated Data Set wizard. the replication is synchronous. before completing the update at the Primary. If the network is unavailable. Step 4 Enter a name for Replicated Data Set name. An RDS consists of a Replication Volume Group (RVG) on the Primary node. This section explains: • Modes of Replication • Setting Up RDS. The RLINKs associated with the Primary RVG control the replication settings. the replication is continued in the asynchronous mode. Step 5 Enter a name for Replicated Volume Group name. The updates are stored on the Replicator Log until they are sent to the Secondary server. Installing and Migrating to Cisco Prime LAN Management Solution 4. If there is a network failure. Setting Up RDS. RVG and RLINK • Setting Casuser Permissions on cscopx Volume Modes of Replication The Veritas Volume Replicator replicates data in one of the following modes: • Synchronous Ensures that an update has been acknowledged by the Secondary host. as long as the network is available. and the corresponding RVG on the Secondary nodes.Chapter 4 Setting up LMS High Availability Environment on Windows Setting Up Cisco Prime LMS in High Availability and Disaster Recovery Environment Setting Up Veritas Volume Replication Veritas Volume Replicator is a fully integrated component of Veritas Volume Manager that replicates data to remote locations over any standard IP network to provide continuous data availability. • Asynchronous The application updates are immediately reflected at the Primary server and sent to the Secondary server. which is the most important step to get replication started. Replicated Volume Groups and Replication Links: Step 1 Click Start > All Programs > Symantec > Veritas Storage Foundation > Veritas Enterprise Administrator to launch the Veritas Enterprise Administrator (VEA) console. • Synchronous Override In this mode. This method is chosen by default for best support. Step 6 Select a Primary host from the drop-down list box.

Edit the replication settings as required: • Verify the Primary side IP address or edit the IP Address if required. • Select the Replication Mode as Synchronous Override. • Verify the Secondary side IP address or edit the IP Address if required. The Secondary server will be in inconsistent state. Step 2 Mount the cscopx volume with the drive letter as same as in the Primary server. Click Next. Step 9 Select data_srl as the volume to be used for replicator log and click Next. d. Step 8 Select cscopx as the volume to be replicated and click Next. Click OK to edit the replication settings. Step 10 Review the information on the summary page and click Create Primary RVG to create the RVG. you must add the local casusers groups permissions to the cscopx volume. A message appears. Before you set the casusers permissions on cscopx volume: Step 1 Stop the Replication Network by right-clicking on the Primary server. Enter the credentials (User name and Password) to connect to the Secondary server. To add the local casusers group permissions for a Secondary server: Step 1 Right-click Selected Drive Letter:\Program Files\CSCOpx from the Windows Explorer. • Enter a Primary RLINK Name and a Secondary RLINK Name. Enter the name of the Secondary host. Step 3 Select the Security tab and click Add.2 OL-25957-01 4-11 . The folder properties dialog box appears. Step 2 Select the Sharing and Storage menu item. Step 12 Step 13 Specify the Secondary host details for replication: a. in the Replication Network view.Chapter 4 Setting Up Cisco Prime LMS in High Availability and Disaster Recovery Environment Setting up LMS High Availability Environment on Windows Step 7 Click Next. Setting Casuser Permissions on cscopx Volume To run the protected instance of LMS on Secondary servers. It takes some time to become consistent depending on the network bandwidth. The Specify Secondary host for replication page appears. Step 11 Click Yes to add the Secondary host to the Primary RDS. If you do not specify any name. b. Step 14 Click Next to start Replication with the default settings. c. Veritas Volume Replicator assigns a default name. Installing and Migrating to Cisco Prime LAN Management Solution 4.

Step 7 Click the Full Control checkbox under Allow to grant the casusers group full control. Installing and Migrating to Cisco Prime LAN Management Solution 4. oldhostname—Hostname of the Primary server. Step 10 Click Apply and wait for the permissions to propagate to all child objects under the CSCOpx directory. Step 8 Click the Advanced button. Step 3 Right-click on the blue arrow displayed for the volume group to be replicated. The text box displays Server Name\casusers. Step 4 Click Migrate.Chapter 4 Setting up LMS High Availability Environment on Windows Setting Up Cisco Prime LMS in High Availability and Disaster Recovery Environment Step 4 Click the Location button in the Select Users or Groups dialog box. Do the following tasks on the Secondary Server: Step 1 Mount the cscopx volume with the drive letter as the same as mount drive that is mentioned for cscopx volume on Primary server drive. Setting Up Veritas Volume Replication Without Clustering To set up volume replication on the Primary server: Step 1 Stop the Daemon Manager on the LMS server. Step 2 Run the following perl script from the directory: NMSRoot\bin\perl NMSRoot\bin\hostnamechange.2 4-12 OL-25957-01 . newhostname—Hostname of the Secondary server Domain—Domain name of the LMS Server. Step 6 Click OK. and select the local server from the selection tree. Note After the casusers group permissions have been set. LMS_RVG. Step 5 Verify the Secondary Server name to which data is to be replicated.pl –ohost oldhostname -nhost newhostname -domain DomainName Here. Step 5 Enter casusers in the enter object names text box and click Check Names. unmount the volume and start the replication. Step 6 Click OK. For example. Step 9 Select Replace permission entries on all child objects shown here that apply to child objects. Entering domain name is optional. Step 2 Launch the VEA Console and select View Connection > Replication Network. Step 11 Click OK after the propagation is complete.

backup. Step 5 Restart the Daemon Manager. Step 6 Launch the LMS Server by entering the following on the web browser: http://Secondary_Server_IP_Address:1741 Veritas Cluster Server Setup Tasks Clustering is used while monitoring of resources or automatic failover of the resources is required. There are two specific scenarios described: • Cluster Configuration for High Availability • Cluster Configuration for Disaster Recovery Cluster Configuration for High Availability This section specifically covers the setup and configuration of the Veritas cluster for the local redundancy configuration.util. ensure that: • You create a cluster with both the Primary and Secondary servers. This section covers the steps required to setup and configure the Veritas clusters.2 OL-25957-01 4-13 .cisco. This section covers the following procedures: • Creating the Cluster • Creating the Cluster Service Group • Creating the datadg Service Group (For HA Setup) • Creating the Replication Service Group • Creating the Application Service Group Installing and Migrating to Cisco Prime LAN Management Solution 4.BackupSchedule NMSROOT You must run this command only if there are any backup jobs scheduled in the Primary Server.nm.pl script: • NMSROOT\lib\csorb\NS_Ref • NMSROOT\campus\www\classpath\NS_Ref • NMSROOT\_nsdb_root Run the following command in the Secondary Server: NMSROOT/lib/jre/bin/java -classpath NMSROOT/MDC/tomcat/webapps/cwhp/WEB-INF/ classes com. • You configure the cluster with the Notifier manager option for mail alerts. • NICs on both the servers are assigned with IP Address.Chapter 4 Setting Up Cisco Prime LMS in High Availability and Disaster Recovery Environment Setting up LMS High Availability Environment on Windows Step 3 Step 4 Remove the following files after running the hostnamechange. • Virtual IP Address will be assigned to the cluster. • You create service groups to control and administer the cluster such as Cluster service groups.cmf. and Application service group. Before you start configuring the clusters. Replication service group.

Step 9 Click Ok.2 4-14 OL-25957-01 . Step 6 Create a new cluster using the VCS Configuration wizard. Step 5 Select Create New Cluster Option and click Next. Step 3 Click Next. if you want the communication between the Primary and Secondary servers to be more secured. where: • Cluster Name = LMS_HA_Cluster • Cluster ID = 0 Part of the cluster definition in the wizard is to specify the NICs for the private network. the list of systems and the list of users in the domain is enabled. Creating the Cluster Service Group You can configure a Cluster Service group to run the following optional components: • Cluster Manager (Web Console)—Configure this resource if you want to access the Cluster Management Console (CMC) through the web browser. Step 2 Select Cluster Operation and click Next. VCS uses a private network for communications between cluster nodes for cluster maintenance. The domain name is displayed. Step 12 Enter the VCS User privileges with user name and password. Step 4 Include the Primary and Secondary servers that should be part of the cluster. • Notification—Configure this component to receive notifications of events occurring in the cluster through e-mail. Step 7 Click Next to go to the next page in the wizard. if required. Step 8 Select the existing user account and the password for VCS helper service. You can use the VCS Configuration wizard to configure these components. By default. Review the summary page and click Configure to configure the clusters. Installing and Migrating to Cisco Prime LAN Management Solution 4. Step 11 Select the Use VCS User Privileges checkbox. Step 10 Click Next to go to the next page in the wizard. The username and password are the credentials with domain name which are used to log into the server. You can edit.Chapter 4 Setting up LMS High Availability Environment on Windows Setting Up Cisco Prime LMS in High Availability and Disaster Recovery Environment Creating the Cluster To create the cluster: Step 1 Click Start > All Programs > Symantec > Veritas Cluster Server > Configuration Wizards > Cluster Configuration Wizard. Note Step 13 Use the Authentication Broker option instead of VCS user privileges option. This is used to log into the cluster. You should set the Public NICs with Low Priority on both the servers.

• Select the servers (Primary and Secondary servers) on which the service group can come online. You should add this resource only for local redundancy configuration. Step 2 Click Next. Step 11 Enter the virtual IP Address of the cluster that is configured.Java Console. Step 2 Go to Tools > Add/Modify Service Group in the console and do the following: • Give the name of the service group as App_datadg. Step 6 Select Configure Cluster Service options and configure the notifier and web console options for local redundancy configuration (HA Setup). Use the VCS Configuration wizard to see the Cluster Service group created. Step 4 Add the VMDg resource with the following configuration: • Resource Name = datadg • Resource Type = VMDg • DiskGroupName = datadg You must select the Critical and Enabled checkboxes for this resource. Step 12 Click OK. Step 8 Click OK. Step 5 Select Edit existing cluster option and click Next.Chapter 4 Setting Up Cisco Prime LMS in High Availability and Disaster Recovery Environment Setting up LMS High Availability Environment on Windows To configure these components: Step 1 Launch the VCS Configuration wizard. in the Hostname field. Installing and Migrating to Cisco Prime LAN Management Solution 4. Step 3 Click Cluster Operations > Domain name.2 OL-25957-01 4-15 . Step 10 Click File > New Cluster. Creating the datadg Service Group (For HA Setup) To create the datadg Service Group: Step 1 Log in to the cluster using the credentials that you have configured in the VCS Configuration wizard. Step 7 Enter the virtual IP Address of the cluster. Now the service group is online on both Primary and Secondary servers. Step 9 Start the Cluster Manager using Start > All Programs > Symantec > Veritas Cluster Manager . • Select the Parallel option. Step 4 Select the server to configure the cluster groups. You can assign a real IP Address which is not used in the network and is not assigned DHCP. as a virtual IP Address. Step 3 Click OK.

Use the VCS Configuration wizard to see the Cluster Service group created. • Select the servers (Primary and Secondary servers) on which the service group can come online.2 4-16 OL-25957-01 . Step 2 Login to the cluster using the credentials that you have configured in the VCS Configuration wizard. Step 4 Click OK. • IPResName = VVR_IP You must select the Critical and Enabled checkboxes for this resource. Step 6 Add the IP resource with the following configuration: • Resource Name = VVR_IP • Resource Type = IP • Address = Virtual IP address • SubNetMask = subnet mask • MACAddress = MAC Address of the corresponding NIC card You must select the Critical and Enabled checkboxes for this resource. Step 5 Add the Proxy resource with the following configuration: • Resource Name =VVR_NIC_Proxy • Resource Type = Proxy • TargetResName = csg_nic This name should be the same as the name of the resource of resource type NIC. Step 7 Add the VvrRvg resource with the following configuration: • Resource Name = APP_RVG • Resource Type = VvrRvg • RVG = Name of the Replicated Volume Group For example.Chapter 4 Setting up LMS High Availability Environment on Windows Setting Up Cisco Prime LMS in High Availability and Disaster Recovery Environment Creating the Replication Service Group To create the Replication Service group. Step 8 Add the VMDg resource with the following configuration: • Resource Name = datadg • Resource Type = VMDg Installing and Migrating to Cisco Prime LAN Management Solution 4. datadg.Java Console. • Select the Failover Option. do the following on the Primary and Secondary clusters: Step 1 Start the Cluster Manager using Start > All Programs > Symantec > Veritas Cluster Manager . • Enable the Auto Start option. Step 3 Go to Tools > Add/Modify Service Group in the console and do the following: • Enter the name of the service group as App_Rep. LMS_RVG. • VMDg Resource Name = Name of the Resource Configured under the App_Rep Service group For example. You must select the Critical and Enabled checkboxes for this resource.

2 OL-25957-01 4-17 .Chapter 4 Setting Up Cisco Prime LMS in High Availability and Disaster Recovery Environment Setting up LMS High Availability Environment on Windows • DiskGroupName = datadg You must select the Critical and Enabled checkboxes for this resource. This is required only for geographic redundancy setup (DR setup). Installing and Migrating to Cisco Prime LAN Management Solution 4.

Step 3 Go to Tools > Add/Modify Service Group in the console and do the following: • Enter the name of the service group as App_Service_GP. Step 4 Click OK. You must select the Critical and Enabled checkboxes for this resource. • Link APP_RVG as the parent of datadg. You must select the Critical and Enabled checkboxes for this resource. Installing and Migrating to Cisco Prime LAN Management Solution 4. Use the VCS Configuration wizard to see the Cluster Service group that is created. • Select the Failover option. Step 2 Log in to the cluster using the credentials that you have configured in the VCS Configuration wizard.Chapter 4 Setting up LMS High Availability Environment on Windows Step 9 Setting Up Cisco Prime LMS in High Availability and Disaster Recovery Environment Right-click on the respective resources and do the following: • Link VVR_IP as the parent of VVR_NIC_Proxy.2 4-18 OL-25957-01 . App_Rvg. • Enable the Auto Start option. Step 6 Add the MountV Resource with the following configuration: • Resource Name = APP_MountV • Resource Type = MountV • Mount Path = Selected Drive Letter:\ • Volume Name = cscopx • VMDg Resource Name = Name of the Resource Configured under the App_Rep Service group For example. • Select the servers (Primary and Secondary servers) on which the service group can come online. datadg. Step 10 Right-click on the App_Rep service group and select Online on Primary Server.Java Console. • Link APP_RVG as the parent of VVR_IP. Creating the Application Service Group To create the Application Service Group: Step 1 Start the Cluster Manager using Start > All Programs > Symantec > Veritas Cluster Manager . Step 5 Add the RVG Primary resource with the following configuration: • Resource Name = App_RVGPrimary • Resource Type = RVGPrimary • RvgResourceName = Name of the Resource Configured under the App_Rep Service group For example. This is required only for geographic redundancy setup (DR setup).

Step 8 Add the IP resource with the following configuration. Step 9 Import the Agent file from the location C:\Program Files\Veritas\cluster server\conf\config.Chapter 4 Setting Up Cisco Prime LMS in High Availability and Disaster Recovery Environment Setting up LMS High Availability Environment on Windows Step 7 Add the Proxy resource with the following configuration: • Resource Name =APP_NIC_Proxy • Resource Type = Proxy • TargetResName = NIC You must select the Critical and Enabled checkboxes for this resource. Step 15 Link APP_IP as the parent of APP_NIC_PROXY. Step 10 Add the Agent resource with the following configuration. into the cluster. Step 16 Link Agent as the parent of APP_MountV. Step 17 Link Agent as the parent of APP_IP. Step 12 Enter the Virtual IP as EventIPAddress.2 OL-25957-01 4-19 . It contains: • Creating the Primary and Secondary Clusters • Creating the Cluster Service Group for Disaster Recovery Setup • Disaster Recovery Setup Between Primary and Secondary Clusters Installing and Migrating to Cisco Prime LAN Management Solution 4. Step 18 Right-click on the App_Service_Gp service group and select Online on Primary Server. You must select the Critical and Enabled checkboxes for this resource. • Resource Name = APP_IP • Resource Type = IP • Address = Virtual IP address allocated for this cluster and used by LMS application • SubNetMask = subnet mask • MACAddress = MAC Address of the corresponding NIC card. • Resource Name = LMSAgent • Resource Type = LMS You must select the Critical and Enabled checkboxes for this resource. Step 14 Link APP_MountV as the parent of APP_RVGPrimary. Step 13 Enter the Certificate Dir as NMSROOT/MDC/Apache/conf/ssl. Cluster Configuration for Disaster Recovery This section specifically covers the setup and configuration of the Veritas cluster for the case of two clusters geographically separated with a single node in each cluster. Step 11 Enter the pathname as NMSROOT.

resources and their configuration should be identical on both the Primary cluster at Site 1 and the Secondary cluster at Site 2. • Global Cluster Option—Allows you to manage multiple clusters. Step 4 Link VCS_IP as the parent of NIC. Creating the Cluster Service Group for Disaster Recovery Setup Configure a Cluster Service group in the servers at both sites to run the following optional components: • Cluster Manager (Web Console)—Configure this resource if you want to access the Cluster Management Console (CMC) through web browser.2 4-20 OL-25957-01 . you should: Step 1 Create a Primary cluster with the server in Site 1 and make all the service groups online. Step 3 Link wac as the parent of VCS_IP. Step 2 Add a wac resource with the following configuration to the Cluster Service Group: • Resource Name = wac • Resource Type = Process You must select the Critical and Enabled checkboxes for this resource.Chapter 4 Setting up LMS High Availability Environment on Windows Setting Up Cisco Prime LMS in High Availability and Disaster Recovery Environment Creating the Primary and Secondary Clusters For a Disaster Recovery Cluster setup. Step 5 Link the other resources as explained in Creating the Cluster Service Group. Step 2 Create a Secondary cluster with the server in Site 2 and make all the service groups online except Application Service Group. Installing and Migrating to Cisco Prime LAN Management Solution 4. See Cluster Configuration for High Availability for instructions to configure a cluster and various service groups. Note The names of the service groups. To create a Cluster Service Group: Step 1 Perform the steps explained in Creating the Cluster Service Group on both the Primary and Secondary clusters to create the Cluster Service Group. See Cluster Configuration for High Availability for instructions to configure a cluster and various service groups. • Notification—Configure this component if you want to receive notification of events happening in the cluster through e-mail.

if you want to bring the App_Service_Gp online in the remote cluster only after getting the approval from the Cluster Administrator. Step 4 Select the Add Cluster option and click Next. Step 7 Configure the Online Local Firm link between the App_Service_Gp and App_Rep service groups. Step 6 Enter the Username and password which is used to log into that cluster. Installing and Migrating to Cisco Prime LAN Management Solution 4. Disaster Recovery Setup Between Primary and Secondary Clusters Steps to follow on a Primary cluster to establish the Disaster Recovery setup between the clusters: Step 1 Start the Cluster Manager using Start > All Programs > Symantec > Veritas Cluster Manager . To do so: a. Username and password.Java Console. Step 7 Note Step 8 Click File > User Manager option to edit the default user using Java Console and give the following permissions for App_Rep and App_Service_Gp groups: • Cluster Operator • Group Operator • Group Administrator The permissions has to be provided in both Primary and Secondary clusters. Step 9 Select the cluster to be used in remote site from the Global Cluster details window and select the Cluster failover policy as Auto. Select the App_Service_Gp in the Cluster Administrator Console. You can select the failover policy as Manual. You should not bring the resources to online in the Secondary cluster. b.2 OL-25957-01 4-21 . Step 3 Click Next. Step 10 Enter the Cluster IP address. Right-click on the App_Rep service group. c. Step 2 Click Edit > Add/Delete Remote Cluster. A confirmation message appears stating the cluster has been successfully added. A wizard appears. Step 5 Enter the IP Address of the Secondary cluster.Chapter 4 Setting Up Cisco Prime LMS in High Availability and Disaster Recovery Environment Setting up LMS High Availability Environment on Windows Step 6 Right-click on the App_Rep service group and select Online on Primary Server. Select the Online Local Firm link option and select the name of the service group to be linked as App_Rep. The Global Cluster Details window appears. Right-click on App Service Group and select Configure as a Global Option.

Step 6 Enter the system hostnames and press Enter. b./installer The Task menu appears. Click Set Administrators/Operators. The component list appears. For example.1 package. if they are set already. Select the App Service Group. Step 4 Enter 5 to install all Veritas Storage Foundation components and press Enter.1/installer.1 on Solaris To install the product: Step 1 Go to Veritas installer location. Step 5 The installer prompts for a system name. Click Show All attributes from the properties tab for Administrator. • Installing Storage Foundation HA 5. The Remote Cluster status of the App service group shows the status of the service group in both the clusters. /Veritas/VSF_HA_5.2 4-22 OL-25957-01 . Installing and Migrating to Cisco Prime LAN Management Solution 4.1 on Solaris • Creating Disk Groups and Volumes on Solaris Servers • Installing LMS on Primary and Secondary Servers • Setting Up Veritas Volume Replication on Solaris Server • Setting Up Veritas Volume Replication Without Clustering On Solaris • Veritas Cluster Server Setup Tasks on Solaris Installing Storage Foundation HA 5. A summary page shows that global group has been configured successfully. Setting up LMS High Availability Environment on Solaris This section explains setting up Veritas implementation on a Solaris system. Step 12 Set the attributes for Administrator manually. To do so: a.Chapter 4 Setting up LMS High Availability Environment on Solaris Step 11 Setting Up Cisco Prime LMS in High Availability and Disaster Recovery Environment Click Configure. c. Step 3 Enter I to install or upgrade Veritas Storage Foundation HA 5. Step 2 Run the installer file: .

Step 13 Enter the disk group name as datadg. Step 17 Enter Y to start the Veritas Storage Foundation Process. Step 11 Enter N to configure Enclosure based naming schemes. Step 15 Enter Y for Fully qualified host name confirmation.Chapter 4 Setting Up Cisco Prime LMS in High Availability and Disaster Recovery Environment Setting up LMS High Availability Environment on Solaris Step 7 Enter the required Veritas Storage Foundation license that includes the following components: • Veritas Storage Foundation High Availability • Veritas Volume Replicator • Veritas Cluster Server with the Global Cluster Option support Step 8 Enter 2 to install Veritas Storage Foundation and press Enter. Volumes can be configured for performance and high availability. Step 10 Enter N to configure VCS. Step 14 Enter N for all VVR questions. Step 18 Enter shutdown Step 19 Enter ps –ef | grep vx on the command prompt after reboot to verify whether all Veritas processes are brought up successfully. Veritas Storage Foundation uses disk groups to organize disks for management purposes. Volumes are logical entities that are comprised of portions of one or more physical disks and are accessed by a drive letter or mount point. Step 16 Enter N to enable the Storage Foundation Management server. –y –i6 –g0 to reboot the Solaris server Creating Disk Groups and Volumes on Solaris Servers A disk group is a collection of disks that is ported as a single unit.2 OL-25957-01 4-23 . This section explains: • Prerequisites for Configuring Disk Groups and Volumes on Solaris • Creating Disk Groups on Primary Solaris Server • Creating Volumes on Primary Solaris Server • Creating Disk Groups and Volumes on Secondary Solaris Server Prerequisites for Configuring Disk Groups and Volumes on Solaris See Prerequisites for Configuring Disk Groups and Volumes for details. Step 12 Enter Y to set up the default disk group. Installing and Migrating to Cisco Prime LAN Management Solution 4. Step 9 Enter Y to configure Storage Foundation.

Click Next. To create a volume: Step 1 Enter /opt/VRTS/bin/vea on the Solaris system command prompt to launch the Veritas Enterprise Administrator (VEA) console. Enter a name for the disk group in the Group Name field. Step 12 Click Finish to create the new disk group. password. and domain name if prompted. Repeat the procedure below if you want to create the volumes on the first node of the cluster. Step 5 Click Connect. Step 6 Expand the tree view under the host node to configure a disk group under the StorageAgent tree node. Step 4 Enter the host name of the server which you want to connect in the Host Name field or select a host name from the drop-down list box. Creating Volumes on Primary Solaris Server This section explains how to create a volume on a cluster disk group. To connect to the local system. enter localhost. Step 7 Locate the StorageAgent tree node and right-click the Disk Groups icon under the StorageAgent tree node. and use the Add button to move them to the Selected disks list. You should select two hard disks that are not the boot disks. Installing and Migrating to Cisco Prime LAN Management Solution 4. b. You can see the host name of the server added on to the VEA console. Step 9 Click Next to go to next page in the wizard. Step 3 Click Connect to a Host or Domain. You can also select the default profile. Step 10 Enter the information about the disk group: a. Select the appropriate hard disks in the Available disks list.2 4-24 OL-25957-01 . The New Dynamic Disk Group wizard appears with the welcome message. To create a disk group: Step 1 Enter /opt/VRTS/bin/vea on the Solaris system command prompt to launch the Veritas Enterprise Administrator (VEA) console.Chapter 4 Setting up LMS High Availability Environment on Solaris Setting Up Cisco Prime LMS in High Availability and Disaster Recovery Environment Creating Disk Groups on Primary Solaris Server You must create the disk group on the first node where the product instance is being installed. c. You should enter datadg as group name. Step 8 Select New Dynamic Disk Group from the shortcut context menu. You must enter the user name. Repeat the procedure if you want to create additional disk groups. Step 2 Select a profile if prompted. Step 11 Click Next to accept the confirmation screen with the selected tasks. from the Available disks list.

Select the volume type as concatenated volume. You must enter the user name. Step 9 Click Next to go to the next page in the wizard. Step 13 Select the file system as vxfs. Step 7 Locate the StorageAgent tree node and right-click the Volumes icon under the StorageAgent tree node. Step 18 Repeat the above procedure to create a volume in the datadg disk group with the following characteristics: Installing and Migrating to Cisco Prime LAN Management Solution 4. Step 14 Mount the cscopx volume using the mount point as Step 15 Click Next to review the settings summary. Step 6 Expand the tree view under the host node to configure a disk group under the StorageAgent tree node. Click Next. you can enter as 10 GB. You should enter cscopx as volume name.Chapter 4 Setting Up Cisco Prime LMS in High Availability and Disaster Recovery Environment Setting up LMS High Availability Environment on Solaris Step 2 Select a profile if prompted. d. Step 3 Click Connect to a Host or Domain. You can also select the default profile.2 OL-25957-01 4-25 . b. enter localhost. To connect to the local system. and domain name if prompted. password. The Create File System dialog box appears. Step 17 Repeat the above procedure to create a volume in the datadg disk group with the following characteristics: • Volume Name: varcscopx • Volume Type: Concatenated Volume • Volume Size: 10 GB • File System: vxfs /opt/CSCOpx This volume will be mounted using the mount point /var/adm/CSCOpx and is used only by LMS application. Step 5 Click Connect. c. Enter a name for the volume in the Volume Name field. Step 16 Click Finish to create the new volume. Step 11 Click Next. Step 4 Enter the host name of the server that you want to connect in the Host Name field or Select a host name from the drop-down list box. Step 10 Click Let volume manager decide what disks to use for this volume. For example. You can see the host name of the server added on to the VEA console. Step 8 Select New Volume from the shortcut context menu. The New Volume wizard appears with the welcome message. Step 12 Specify the parameters of the volume: a. Enter a size for the volume.

This section explains: • Setting Casuser Permissions on cscopx Volume on Solaris (If Required) • Setting Up Veritas Volume Replication Without Clustering On Solaris Installing and Migrating to Cisco Prime LAN Management Solution 4. RVG and RLINK You must select both the cscopx and varcscopx as the volumes to be replicated. • Name of the LMS volume is same on both the servers. Creating Disk Groups and Volumes on Secondary Solaris Server You should launch the Veritas Enterprise Administration console on the Secondary server. See Creating Disk Groups on Primary Solaris Server and Creating Volumes on Primary Solaris Server for detailed explanation. Create the identical disk group and volume as you have created on Primary server. Setting Up Veritas Volume Replication on Solaris Server Veritas Volume Replicator is a fully integrated component of Veritas Volume Manager that replicates data to remote locations over any standard IP network to provide continuous data availability. and HTTP ports are same on both the Primary and Secondary servers. install LMS on the newly created cscopx or varcscopx volumes on both the Primary and Secondary servers. Database password. After installing LMS on Secondary server under cscopxvolume. • Casuser settings configured should be same on both the servers. type and mount point.Chapter 4 Setting up LMS High Availability Environment on Solaris Setting Up Cisco Prime LMS in High Availability and Disaster Recovery Environment • Volume Name: data_srl • Volume Type: Concatenated Volume • Volume Size: 10 GB This volume will not be mounted and is used only by Veritas Volume Replicator. Ensure that: Note • LMS is installed • Admin password. Installing LMS on Primary and Secondary Servers To make the LMS application highly available. unmount the cscopx and varcscopx volumes. You should create the cscopx and varcscopx volume with the same size. See the following sections for information: • Modes of Replication • Setting Up RDS.2 4-26 OL-25957-01 .

in the Replication Network view. Do the following tasks on the Secondary Server: Step 1 Mount the cscopx volume with the /opt/CSCOpx directory. Step 2 Mount the varcscopx volume with the /var/adm/CSCOpx directory. Step 5 Verify the Secondary Server name to data is to be replicated. you can skip this section. Step 2 Mount the cscopx and varcscopx volumes with the mount point as the same as in the Primary server. Otherwise. Entering domain name is optional. Installing and Migrating to Cisco Prime LAN Management Solution 4. Step 3 Run the following perl script from the directory. To run the protected instance of LMS on Secondary servers. run the following commands: • chown -R casuser:casusers /opt/CSCOpx • chown -R casuser:casusers /var/adm/CSCOpx After the casusers group permissions have been set. unmount the cscopx and varcscopx volumes and start the replication. oldhostname—Hostname of the Primary server. Step 3 Right-click on the blue arrow displayed for the volume group to be replicated. newhostname—Hostname of the Secondary server Domain —Domain name of the LMS Server. To add the local casusers group permissions for a Secondary server. For example. Setting Up Veritas Volume Replication Without Clustering On Solaris To set up volume replication on the Primary server: Step 1 Stop the Daemon Manager on LMS server. LMS_RVG.pl –ohost oldhostname -nhost newhostname -domain DomainName Here.Chapter 4 Setting Up Cisco Prime LMS in High Availability and Disaster Recovery Environment Setting up LMS High Availability Environment on Solaris Setting Casuser Permissions on cscopx Volume on Solaris (If Required) You must set the casuser permissions on cscopx volume only if required on a Solaris system. NMSRoot/bin/perl NMSRoot/bin/hostnamechange. Step 6 Click OK. Before you set the casusers permissions on cscopx volume: Step 1 Stop the Replication Network by right-clicking on the Primary server. Step 4 Click Migrate.2 OL-25957-01 4-27 . you must add the local casusers groups permissions to the cscopx and varcscopx volumes. Step 2 Launch the VEA Console and select View Connection > Replication Network.

• Create service groups to control and administer the cluster such as Cluster service groups. local cluster with two nodes in the cluster (Primary and Secondary).Chapter 4 Setting up LMS High Availability Environment on Solaris Step 4 Step 5 Setting Up Cisco Prime LMS in High Availability and Disaster Recovery Environment Remove the following files after running the hostnamechange. Step 7 Launch the LMS Server by entering the following on the web browser: http://Secondary_Server_IP_Address:1741 Veritas Cluster Server Setup Tasks on Solaris Clustering is used while monitoring of resources or automatic failover of the resources is required. Installing and Migrating to Cisco Prime LAN Management Solution 4.1 CD.backup.BackupSchedule NMSROOT You must run this command only if there are any backup jobs scheduled in the Primary Server. • Configure the cluster with Notifier manager option for mail alerts. • Virtual IP Address will be assigned to the cluster. and Application service group.pl script: • NMSROOT/lib/csorb/NS_Ref • NMSROOT/campus/www/classpath/NS_Ref • NMSROOT/_nsdb_root Run the following command in the Secondary Server: NMSROOT/lib/jre/bin/java -classpath NMSROOT/MDC/tomcat/webapps/cwhp/WEB-INF/ classes com. • NICs on both the servers are assigned with IP Address.nm. Replication service group. This section covers the steps required to setup and configure the Veritas clusters.cmf.cisco.util. There are two specific scenarios described: • Cluster Configuration for High Availability on Solaris • Cluster Configuration for Disaster Recovery on Solaris Cluster Configuration for High Availability on Solaris This section specifically covers the setup and configuration of the Veritas cluster for the case of a single. This section covers the following procedures: • Creating the Cluster on Solaris • Creating the datadg Service Group on Solaris (For HA Setup) • Creating the Replication Service Group on Solaris • Creating the Application Service Group on Solaris Creating the Cluster on Solaris To create the cluster on Solaris: Step 1 Run the Veritas installer from the VSF_HA_5. You must do the following tasks before you start configuring the clusters: • Create a cluster with both the Primary and Secondary servers. Step 6 Restart the Daemon Manager.2 4-28 OL-25957-01 .

Step 7 Enter Y to create a new user for that cluster and press Enter. Set the value of Onlineretrylimit attribute as 0. Step 9 Enter Y for Cluster Management Console configuration and press Enter. Step 5 Enter the name of the cluster when system prompts for the cluster name. Use the VCS Configuration wizard to see the Cluster Service group created. Step 13 Configure the SMTP notification for that server. Step 10 Select the public NICs among the list of NICs and press Enter. b. Creating the datadg Service Group on Solaris (For HA Setup) To create the datadg Service Group: Step 1 Log in to the cluster using the credentials that you have configured in the VCS Configuration wizard. Step 6 Enter N to configure Symantec Security Services and press Enter. Installing and Migrating to Cisco Prime LAN Management Solution 4. Step 2 Go to Tools > Add/Modify Service Group in the console and do the following: • Give the name of the service group as App_datadg. Step 3 Enter the system hostnames of the Primary and Secondary server. Select the Show All Attributes option from the pane displayed at the right. Step 3 Click OK. Step 14 Start the Cluster Manager by entering /opt/VRTSvcs/bin/hagui on the command prompt. Step 4 Add the Disk Group resource with the following configuration: • Resource Name = datadg • Resource Type = Disk • DiskGroupName = datadg Group You must select the Critical and Enabled checkboxes for this resource. • Select the Parallel option. You should add this resource only for local redundancy configuration.Chapter 4 Setting Up Cisco Prime LMS in High Availability and Disaster Recovery Environment Setting up LMS High Availability Environment on Solaris Step 2 Enter c followed by 1 to configure the clusters. Step 15 Log in to the cluster using the credentials that you have configured during the Veritas Cluster Server configuration. The installer prompts you for a system name. Step 16 Select the Cluster Service group and set the following attributes: Step 17 a. Make all the resources including the Notifier Manager and Cluster Management Console online. Step 8 Enter N for Cluster Management configuration. Step 12 Enter the correct netmask and press Enter. Step 11 Enter the virtual IP Address assigned for that cluster and press Enter.2 OL-25957-01 4-29 . • Select the servers (Primary and Secondary servers) on which the service group can come online. Step 4 Press Enter after the system resumes back after stopping the VCS process.

You must select the Critical and Enabled checkboxes for this resource. You can see the Cluster Service group that is created during the Veritas Cluster Server configuration.Chapter 4 Setting up LMS High Availability Environment on Solaris Setting Up Cisco Prime LMS in High Availability and Disaster Recovery Environment Now the service group is online on both Primary and Secondary servers. do the following on the Primary and Secondary clusters: Step 1 Start the Cluster Manager by entering /opt/VRTSvcs/bin/hagui at the command prompt. Creating the Replication Service Group on Solaris To create the Replication Service group on Solaris.2 4-30 OL-25957-01 . • Select the Failover option. Step 3 Go to Tools > Add/Modify Service Group in the console and do the following: • Enter the name of the service group as App_Rep. Step 4 Click OK. Step 6 Add the RVG resource with the following configuration: • Resource Name = APP_RVG • Resource Type = RVG • RVG = LMS_DR_RVG • Disk Group= datadg You must select the Critical and Enabled checkboxes for this resource. • Enable the Auto Start option. • Select the servers (Primary and Secondary servers) on which the service group can come online. Step 5 Add the Proxy resource with the following configuration: • Resource Name =App_Rep_NIC • Resource Type = Proxy • TargetResName = csg_nic This name should be the same as the name of the resource of resource type NIC. Step 7 Add the IP resource with the following configuration: • Resource Name = AppRep_IP • Resource Type = IP • Address = Virtual IP address • Device = Public NIC name You must select the Critical and Enabled checkboxes for this resource. Step 2 Log in to the cluster using the credentials that you have configured during the Veritas Cluster Server configuration. Step 8 Add the Disk Group resource with the following configuration: • Resource Name = datadg • Resource Type = Disk Group Installing and Migrating to Cisco Prime LAN Management Solution 4.

• Link APP_RVG as the parent of datadg.2 OL-25957-01 4-31 . Step 6 Add the Proxy resource with the following configuration: • Resource Name =APP_NIC_Proxy • Resource Type = Proxy • TargetResName = NIC You must select the Critical and Enabled checkboxes for this resource. • Select the servers in which the service group to act upon. You can see the Cluster Service group that is created. Step 5 Add the RVG Primary resource with the following configuration: • Resource Name = App_RVGPrimary • Resource Type = RVGPrimary • RvgResourceName = Name of the Resource Configured under the App_Rep Service group For example. You must select the Critical and Enabled checkboxes for this resource. Step 9 Right-click on the respective resources and do the following: • Link APPRep_IP as the parent of App_Rep_NIC.Chapter 4 Setting Up Cisco Prime LMS in High Availability and Disaster Recovery Environment Setting up LMS High Availability Environment on Solaris • DiskGroupName = datadg You must select the Critical and Enabled checkboxes for this resource. • Link APP_RVG as the parent of AppRep_IP. Step 3 Go to Tools > Add/Modify Service Group in the console and do the following: • Give the name of the service group as App_Service_GP. • Select the Parallel Option. Step 10 Right-click on the App_Rep service group and select Online on Primary Server. Step 7 Add the IP resource with the following configuration. This is required only for geographic redundancy setup (DR setup). • Resource Name = APP_IP • Resource Type = IP • Address = Virtual IP address allocated for this cluster and used by LMS application • SubNetMask = subnet mask Installing and Migrating to Cisco Prime LAN Management Solution 4. Step 2 Log in to the cluster using the credentials that you have configured in the VCS Configuration wizard. App_Rvg. Step 4 Click OK. Creating the Application Service Group on Solaris To create the Application Service group on Solaris: Step 1 Start the Cluster Manager by entering /opt/VRTSvcs/bin/hagui at the command prompt. This is required only for geographic redundancy setup (DR setup).

into the cluster. Step 15 Enter the Virtual IP as EventIPAddress. Select the Show All Attributes option from the pane displayed at the right.Chapter 4 Setting up LMS High Availability Environment on Solaris • Setting Up Cisco Prime LMS in High Availability and Disaster Recovery Environment MACAddress = MAC Address of the corresponding NIC card. Step 9 Add the Volume resource for varcscopx volume with the following configuration. Step 8 Add the Volume resource for cscopx volume with the following configuration.cf. Set the value of OfflineTimeout attribute as 1000. • Resource Name = Volume • Resource Type = varcscopx • Disk Group= datadg You must select the Critical and Enabled checkboxes for this resource. • Resource Name = LMSAgent • Resource Type = LMS You must select the Critical and Enabled checkboxes for this resource. Step 16 Link cscopx_Mount as the parent of cscopx.2 4-32 OL-25957-01 . Installing and Migrating to Cisco Prime LAN Management Solution 4. • Resource Name = Volume • Resource Type = cscopx • Disk Group= datadg You must select the Critical and Enabled checkboxes for this resource. Step 12 Import the Agent file from the location /etc/VRTSvcs/conf/config/LMSTypes. b. Set the value of OnlineTimeout attribute as 1300. Step 11 Add the Mount resource for varcscopx volume with the following configuration: • Resource Name = varcscopx_Mount • Resource Type = Mount • Mount Point= Mount_point • Block Device=Exact Path of cscopx volume • FSType=vxfs • FSskopt=-y You must select the Critical and Enabled checkboxes for this resource. Step 14 Click the LMS Resource Type and do the following: a. Step 10 Add the Mount resource for cscopx volume with the following configuration: • Resource Name = cscopx_Mount • Resource Type = Mount • Mount Point= Mount_point • Block Device=Exact Path of cscopx volume • FSType=vxfs You must select the Critical and Enabled checkboxes for this resource. Step 13 Add the Agent resource with the following configuration. You must select the Critical and Enabled checkboxes for this resource. c.

Step 21 Link Agent as the parent of cscopx_Mount. • Global Cluster Option—Allows you to manage multiple clusters. Cluster Configuration for Disaster Recovery on Solaris This section specifically covers the setup and configuration of the Veritas cluster for the case of two clusters geographically separated with a single node in each cluster. varcscopx_Mount and APP_IP. Installing and Migrating to Cisco Prime LAN Management Solution 4. you must: Step 1 Perform the steps explained in Creating the Cluster Service Group on both the Primary and Secondary clusters to create the Cluster Service Group. To create the Cluster Service Group. This section explains: • Creating the Cluster Service Group on Solaris • Disaster Recovery Setup Between Primary and Secondary Clusters on Solaris Creating the Cluster Service Group on Solaris Configure a Cluster Service group in the servers at both sites to run the following optional components: • Cluster Manager (Web Console)—Configure this resource if you want to access the Cluster Management Console (CMC) through web browser. Step 2 Create a Secondary cluster with the server in Site 2 and make all the service groups online except Application Service Group. Note The names of the service groups. • Notification—Configure this component to receive e-mail notifications about the events occurring in the cluster.Chapter 4 Setting Up Cisco Prime LMS in High Availability and Disaster Recovery Environment Setting up LMS High Availability Environment on Solaris Step 17 Link varcscopx_Mount as the parent of varcscopx.2 OL-25957-01 4-33 . See Cluster Configuration for High Availability for instructions to configure a cluster and various service groups. Step 19 Link varcscopx as the parent of App_RVGPrimary. For a Disaster Recovery Cluster setup. you should: Step 1 Create a Primary cluster with the server in Site 1 and make all the service groups online. Step 18 Link cscopx as the parent of App_RVGPrimary. Step 20 Link APP_IP as the parent of APP_NIC_PROXY. See Cluster Configuration for High Availability for instructions to configure a cluster and various service groups. resources and their configuration should be identical on both the Primary cluster at Site 1 and the Secondary cluster at Site 2.

Step 5 Enter the IP Address of the Secondary cluster. c. A confirmation message appears stating the cluster has been successfully added. Select the Online Local Firm link option and select the name of the service group to be linked as App_Rep. Step 2 Click Edit > Add/Delete Remote Cluster. b. A wizard appears.Chapter 4 Setting up LMS High Availability Environment on Solaris Step 2 Setting Up Cisco Prime LMS in High Availability and Disaster Recovery Environment In addition to these steps. Step 7 Note Step 8 Click File > User Manager option to edit the default user using Java Console and give the following permissions for App_Rep and App_Service_Gp groups: • Cluster Operator • Group Operator • Group Administrator The permissions has to be provided in both Primary and Secondary clusters. Step 3 Link wac as the parent of APP_IP. Step 6 Enter the Username and password which is used to log into that cluster. Step 5 Configure the Online Local Firm link between the App_Service_Gp and App_Rep service groups. Right-click on the App_Rep service group. Step 3 Click Next. Installing and Migrating to Cisco Prime LAN Management Solution 4. Step 4 Select the Add Cluster option and click Next. The Global Cluster Details window appears. Disaster Recovery Setup Between Primary and Secondary Clusters on Solaris To establish the Disaster Recovery setup between the clusters. Step 4 Link APP_IP as the parent of NIC. To do so: a. Right-click on App Service Group and select Configure as a Global Option. Select the App_Service_Gp in the Cluster Administrator Console. you must add a wac resource with the following configuration to the Cluster Service Group: • Resource Name = wac • Resource Type = Process You must select the Critical and Enabled checkboxes for this resource. do the following configuration on a Primary cluster: Step 1 Start the Cluster Manager by entering /opt/VRTSvcs/bin/hagui at the command prompt.2 4-34 OL-25957-01 .

2 for instructions to do a remote migration of data to LMS 4. LMS 4. Select the App Service Group.1 data to the remote LMS 4. Migrate the Cisco Prime LMS 3. see • Data Migration Guide for CiscoWorks LAN Management Solution 3.0 Guide for instructions to do a remote migration of data to LMS 4.1 or LMS 4. or LMS 4. 3. 3. Install the Symantec Veritas products.2 OL-25957-01 4-35 .0. Uninstall LMS from the server if you want migrate from non-HA to HA environment. Remote Migration of LMS 3.0. To do so: a.2 after the Veritas Setup is complete. For more information on data migration. Username and password. You can select the failover policy as Manual.1 or LMS 4. Step 11 Click Configure. Click Set Administrators/Operators. Install the Symantec Veritas products.Chapter 4 Setting Up Cisco Prime LMS in High Availability and Disaster Recovery Environment Moving LMS from non-HA to HA Environment Step 9 Select the cluster to be used in remote site from the Global Cluster details window and select the Cluster failover policy as Auto.2 SP1.2 after the Veritas Setup is complete. LMS 4.1 Data to Cisco Prime LMS 4.2 Server with HA Setup You can do a remote migration of Cisco Prime LMS 3. Step 10 Enter the Cluster IP address. 2. We recommend you to: 1. Install LMS 4. • Migrating Data to CiscoWorks LAN Management Solution 4. Click Show All attributes from the properties tab for Administrator.2 SP1.2 SP1. MS 4.0. The Remote Cluster status of the App service group shows the status of the service group in both the clusters.2 server (Remote Migration).1. 2. Installing and Migrating to Cisco Prime LAN Management Solution 4.0. Moving LMS from non-HA to HA Environment You can create the HA or DR deployment environment only for a fresh installation of LMS. if they are set already. Install LMS 4. We recommend you to: 1. A summary page shows that global group has been successfully configured.2 for instructions to do a remote migration of data to LMS 3. 4.2 server with Symantec Veritas implementation. Uninstall LMS from the server if you want to migrate from non-HA to HA environment. c.2. • Migrating Data to Cisco Prime LAN Management Solution 4.2. Step 12 Set the attributes for Administrator manually.1 data to the Cisco Prime LMS 4. b. if you want to bring the App_Service_Gp online in the remote cluster only after getting the approval from the Cluster Administrator.0 in the Installing and Migrating to CiscoWorks LAN Management Solution 4.

0.1.2 server).Chapter 4 Setting Up Cisco Prime LMS in High Availability and Disaster Recovery Environment Moving LMS from non-HA to HA Environment Caution Ensure that the passwords. HTTPS port and SMTP server details are the same in both the servers (LMS 3.1 and LMS 4.2 4-36 OL-25957-01 . LMS 4. This is applicable only for Windows Operating System. or LMS 4. Installing and Migrating to Cisco Prime LAN Management Solution 4.2 SP1.

VMware HA uses multiple ESX or ESXi hosts configured as a cluster to provide rapid recovery from outages and high availability for applications running in virtual machines. and Storage VMotion Using VMware This chapter explains setting up LMS for High Availability (HA). Storage VMotion using the VMware vSphere solution. • Eliminate planned downtime for common maintenance operations. and VMware VMotion is used for live migration (it includes Storage VMotion). you can: • Provide higher availability independent of hardware. This chapter explains: • Overview of VMware High Availability • Overview of VMware VMotion and Storage VMotion • Cloning a Virtual Machine Using VMware Overview of VMware High Availability VMware High Availability (HA) is a simple and cost-effective solution which ensures high levels of availability during a planned or unplanned downtime.CH A P T E R 5 Setting Up Cisco Prime LMS for High Availability. VMware High Availability (HA) is the solution used for HA. The vSphere Client is a Windows program that you can use to configure the host and to operate its virtual machines. populate it with hosts. Connect to the host and add your virtual machine by importing a virtual appliance. • Provide automatic restart in cases of failure. After you finish the initial setup of the host. Live migration. With VMware HA.2 OL-25957-01 5-1 . and applications. and configure VMware HA settings before failover protection can be established. and. Live Migration. You must create a cluster. Installing and Migrating to Cisco Prime LAN Management Solution 4. operating system. It enables you to connect to an ESX or ESXi host and to a vCenter Server system. download and install the vSphere Client.

1. vSphere Client acts as an interface that allows users to connect remotely to vCenter Server or ESX or ESXi from any Windows PC. • VMware vCenter Server Central point for configuring. and 5.Chapter 5 Overview of VMware High Availability Setting Up Cisco Prime LMS for High Availability. Prerequisites for Implementing High Availability The prerequisites for implementing HA in LMS 4. It enables you to connect to an ESX or ESXi host and to a vCenter Server system. and 5. storage. and managing virtualized IT environments. memory.1. and resources into multiple virtual machines. • It protects against application failure by continuously monitoring a virtual machine and resetting it in the event that a failure is detected. This section explains: • VMware vSphere Components for Setting Up High Availability • Prerequisites for Implementing High Availability • Setting up High Availability using VMware HA • Creating a VMware HA Cluster VMware vSphere Components for Setting Up High Availability The following VMware vSphere components are used in the LMS HA solution: • VMware ESX or ESXi Virtualization layer run on physical servers that abstracts processor. Two versions of ESX are available: VMware ESX 4.0 and VMware ESXi 4.0. and Storage VMotion Using VMware VMware HA protects application availability in two ways: • It protects against a server failure by automatically restarting the virtual machines on other hosts within the cluster. Live Migration. provisioning.0.2 5-2 OL-25957-01 . • VMware vSphere Client Program that you can use to configure the host and to operate its virtual machines.2 using VMware HA are grouped into: • VMware ESX servers Requirements • VMware vCenter Server Requirements • VMware HA Cluster Requirements • Shared Storage Requirements • Other Requirements Installing and Migrating to Cisco Prime LAN Management Solution 4.0. 4. 4.

0 documentation. all redundant network connections must be in the same subnet.0 and vSphere Client.0. stored on a drive that is local to the host server. vCenter Server. • The vSphere Client must be installed on a Windows machine that has network access to the ESX or ESXi host. Live Migration. 4. and Storage VMotion Using VMware Overview of VMware High Availability VMware ESX servers Requirements • Ensure that each ESX or ESXi host meets the minimum hardware requirements supported by ESX or ESXi 4. – Have network access to the ESX or ESXi host. vSphere Client.1. • The ESX or ESXi servers must: – Have access to all the networks. – Bound to any physical CPUs. and 5. • All virtual machines and their configuration files must reside on shared storage accessible to both source and target ESX hosts. and Internet access. but can also be implemented using iSCSI and NAS shared storage. see the VMware vSphere 4. that is using an ISO or floppy image. VMware HA Cluster Requirements • The virtual machine must not be: – Connected to a CD-ROM or floppy drive.2.Chapter 5 Setting Up Cisco Prime LMS for High Availability.2 OL-25957-01 5-3 . • Ensure a successful failover before you install LMS 4. Other Requirements Note • For a successful HA in LMS 4. – Have compatible CPUs. and Internet access. Installing and Migrating to Cisco Prime LAN Management Solution 4. VMware vCenter Server Requirements • Ensure that the VMware vCenter Server must: – Be installed on a Windows machine with a proper license.2. Shared Storage Requirements Shared storage is typically on a storage area network (SAN). For more details. – Meet the vCenter Server hardware requirements.

Install ESX or ESXi 4. Configure the shared storage which is accessible to all the hosts in the cluster. 6.2 in the virtual machine created in the shared storage. Installing and Migrating to Cisco Prime LAN Management Solution 4. 5. Install vSphere Client in client server and connect to vCenter Server. Creating a VMware HA Cluster You must create a cluster. Step 3 Complete the New Cluster wizard. Install LMS 4. Step 9 • Host Monitoring Status • Admission Control • Virtual Machine Options • VM Monitoring Click OK to close the cluster's Settings dialog box. 9. 4. populated with hosts. Step 7 On the Cluster Features page.2 using VMware HA: 1. Step 6 Right-click the cluster and click Edit Settings to modify the VMware HA (and other) settings for the cluster. is created. and configure VMware HA settings before failover protection can be established. 2. populate it with hosts.1.0 in two or more servers. Ensure that sufficient resource is available in the cluster. Step 2 Right-click the Datacenter in the Inventory tree and click New Cluster. Step 4 Click Finish to close the wizard and create an empty cluster.2 5-4 OL-25957-01 . Step 5 Based on your plan for the resources and networking architecture of the cluster. 3.Chapter 5 Overview of VMware High Availability Setting Up Cisco Prime LMS for High Availability. Create a virtual machine and select a datastore as shared storage disk.0. and Storage VMotion Using VMware Setting up High Availability using VMware HA This section lists the steps to set up HA for LMS 4. 7. use the vSphere Client to add hosts to the cluster. 4. Configure VMware HA settings for the cluster created. 10. Step 8 Configure the VMware HA settings for your cluster. and 5. Create a cluster and add ESX or ESXi hosts to it. Do not enable VMware HA (or DRS) at this time. Install vCenter Server 4.0 in any server with a proper license. Ensure that there are no errors or alert messages (select Cluster > Summary page) in the vSphere Client. Live Migration. A configured VMware HA cluster. 8. See Creating a VMware HA Cluster for more information. To create a VMware HA cluster using vSphere Client: Step 1 Select the Hosts & Clusters view in vSphere Client. select Turn On VMware HA.

If any error occurs during migration. VMware Storage VMotion lets you relocate virtual machine disk files between shared storage locations while maintaining continuous service availability and complete transaction integrity. 2. registers.2 Using VMware VMotion Installing and Migrating to Cisco Prime LAN Management Solution 4. This section explains: • VMware vSphere Components for Migration • Prerequisites for Migration Using VMotion • VMware vSphere Components for Migration • Migrating LMS 4.0 documentation. 3. the virtual machines revert to their original states and locations. the virtual machine runs on the new host. because they allow migration of a virtual machine without powering it off. Overview of VMware VMotion and Storage VMotion Migration is the process of moving a virtual machine from one host or storage location to another. After the virtual machine state is migrated to the alternate host. The virtual machine state information (memory. and Storage VMotion Using VMware Overview of VMware VMotion and Storage VMotion Note For more details on VMware HA settings. the new host for the virtual machine must meet compatibility requirements in order for the migration to proceed. and network connections) is copied to the target host. VMware VMotion allows you to dynamically move workloads to different physical servers or to different underlying storage without service interruption. while the associated virtual disk remains in the same location on storage that is shared between the two hosts. Migration with VMotion allows working processes in a virtual machine to continue throughout a migration. The virtual machine resumes its activities on the new host.Chapter 5 Setting Up Cisco Prime LMS for High Availability. When you migrate a virtual machine with VMotion.2 OL-25957-01 5-5 . Live Migration. vCenter Server verifies that the existing virtual machine is in a stable state with its current host. see the VMware vSphere 4. The entire state of the virtual machine is moved to the new host. Migration with VMotion happens in three stages: 1. Migration of a suspended virtual machine and migration with VMotion can be referred to as hot migration. When the migration with VMotion is requested.

memory.0. and Storage VMotion Using VMware Overview of VMware VMotion and Storage VMotion VMware vSphere Components for Migration The following VMware vSphere components are used for live migration of LMS 4. Two versions of ESX are available: VMware ESX 4.0.2 5-6 OL-25957-01 . It enables you to connect to an ESX or ESXi host and to a vCenter Server system. – Meet the vCenter Server hardware requirements.0 and VMware ESXi 4. and complete transaction integrity. • VMware vCenter Server Central point for configuring. continuous service availability. • The ESX or ESXi server(s) must: – Be connected using a Gigabit Ethernet or a faster network.Chapter 5 Setting Up Cisco Prime LMS for High Availability. 4. and managing virtualized IT environments. • Each host must: – Be correctly licensed for VMotion – Use one dedicated Ethernet adapter for the service console (on ESX hosts). • The migrating virtual machine must be on storage accessible to both the source and target hosts. – Have compatible CPUs – Have access to all the shared storages • Ensure that the VMware vCenter Server must: – Be installed on a Windows machine with a proper license.1. – Use one dedicated Gigabit Ethernet adapter for VMotion. and 5. and 5. 4.1.0. The prerequisites are grouped into: • Ensure that all the hosts and the servers meet the hardware and software requirements. Live Migration. and Internet access. vSphere Client. – Have network access to the ESX or ESXi host. • VMware VMotion VMware VMotion enables the live migration of running virtual machines from one physical server to another with zero down time. • VMware vSphere Client Program that you can use to configure the host and to operate its virtual machines.2: • VMware ESX or ESXi Virtualization layer run on physical servers that abstracts processor. • Storage array Shared storage disks where the migrated disk files will be stored Prerequisites for Migration Using VMotion This section explains the prerequisites for migration using VMware VMotion. and resources into multiple virtual machines. storage. – Have access to the same physical networks. Installing and Migrating to Cisco Prime LAN Management Solution 4. vSphere Client acts as an interface that allows users to connect remotely to vCenter Server or ESX or ESXi from any Windows PC. provisioning.

that is using an ISO or floppy image. configure a VMkernel port group for VMotion. add the ESX server to this cluster. 10. 11. Install LMS 4. Install ESX or ESXi 4. and Storage VMotion Using VMware Overview of VMware VMotion and Storage VMotion • The virtual machine (VM) must not be: – Connected to a CD-ROM or floppy drive. Install the vSphere Client.0. Create a cluster and add all the ESX or ESXi hosts to it. 8. For Storage VMotion.0 in any server with a proper license. Installing and Migrating to Cisco Prime LAN Management Solution 4. Note For more details. • Shared storage requirements: Shared storage is typically on a storage area network (SAN). Create a virtual machine and select a datastore as storage disk. Ensure that migration is successful before installing LMS 4. Ensure that sufficient resource is available on the target ESX or ESXi host. On each host. but can also be implemented using iSCSI and NAS shared storage. During a migration with VMotion. Live Migration. vCenter Server assigns virtual machines to port groups based on matching network labels. 13.Chapter 5 Setting Up Cisco Prime LMS for High Availability.2 using VMware VMotion: 1. 5.2 Using VMware VMotion This section lists the steps to migrate LMS 4.1. Migrate the virtual machine from one host to another. See Migrating a Virtual Machine with VMotion for more information. See Migrating a Virtual Machine with Storage VMotion for more information. 9. Migrate the virtual machine from one storage to another. Migrating LMS 4.0 documentation.0. • Ensure that virtual machines have access to the same subnets on source and destination hosts. 4. Configure VMotion in vSphere 4.2 OL-25957-01 5-7 . 4. – Clustered with another VM using a cluster service like the Microsoft Cluster Service (MSCS). • Ensure that the network labels used for virtual machine port groups are consistent across hosts. stored on a drive that is local to the host server. 6. and 5.0 in two or more servers. 3. 2. – Bound to any physical CPUs. Install vCenter Server 4.2 in any virtual machine in the cluster. Ensure that shared storage is accessible to both source and target ESX or ESXi hosts. see the VMware vSphere 4. 7. 12.2.

Step 2 Right-click on the virtual machine. or select another host or cluster. By default. Live Migration. it will use the same format type using which the virtual machine was created.2 5-8 OL-25957-01 . Installing and Migrating to Cisco Prime LAN Management Solution 4. A task is created that begins the virtual machine migration process. and Storage VMotion Using VMware Overview of VMware VMotion and Storage VMotion Migrating a Virtual Machine with VMotion To migrate a powered-on virtual machine from one host to another using VMotion technology: Step 1 Display the virtual machine you want to migrate in the inventory. A task is created that begins the virtual machine migration process. Step 3 Select Change host and click Next. Migrating a Virtual Machine with Storage VMotion To migrate a powered-on virtual machine from one storage to another using VMotion technology: Step 1 Display the virtual machine you want to migrate in the inventory. Step 5 Select a resource pool and click Next. and select Migrate from the pop-up menu. Step 6 Select the migration priority level and click Next. Step 4 Select a destination host for the virtual machine. and select Migrate from the pop-up menu. Fix the problem. If there is a compatibility problem it appears in the Compatibility panel. You can confirm by checking the Summary tab of that the virtual machine using the VMware infrastructure or Vcenter server client. Step 2 Right-click on the virtual machine. Step 3 Select Change Datastore and click Next. Note The VMware HA and VMotion setup supports Windows and Soft Appliance platforms only. Step 5 Choose the format to store the virtual machine after migration. Step 7 Review the page and click Finish.Chapter 5 Setting Up Cisco Prime LMS for High Availability. If there is a compatibility problem it appears in the Compatibility panel. Step 4 Choose the storage to which the virtual machine has to be migrated. Fix the problem and then proceed with migration. Step 6 Review the page and click Finish. the virtual machine is migrated to the expected storage. Once the task is completed.

the clone is a separate virtual machine. Ongoing changes to the virtual disk of the parent do not affect the linked clone. a linked clone is disabled. It does not access or maintain an ongoing connection to the parent virtual machine and is separate from the parent virtual machine. full clones take longer to create than linked clones. This conserves disk space. • Changes made to a clone do not affect the parent virtual machine. and changes to the disk of the linked clone do not affect the parent. The existing virtual machine is called the parent of the clone. Live Migration. Full clones perform better than linked clones.2 OL-25957-01 5-9 . Types of Clones There are two types of clones: • Full Clones A full clone is an independent copy of a virtual machine that does not share virtual disks with the parent virtual machine after the cloning operation. All files available on the parent at the moment of the snapshot continue to remain available to the linked clone. • Linked Clones A linked clone is a copy of a virtual machine that shares virtual disks with the parent virtual machine in an ongoing manner. A linked clone is made from a snapshot of the parent. However.Chapter 5 Setting Up Cisco Prime LMS for High Availability. and Storage VMotion Using VMware Cloning a Virtual Machine Using VMware Cloning a Virtual Machine Using VMware A clone is a copy of an existing virtual machine. • Changes made to the parent virtual machine do not appear in a clone. you can make many copies of a virtual machine from a single installation and configuration process. Without access to the parent. Clones are useful when you must deploy many identical virtual machines to a group. • A clone's MAC address and UUID are different from those of the parent virtual machine. A linked clone must access the parent. When the cloning operation is complete. Installing and Migrating to Cisco Prime LAN Management Solution 4. With clones. This section contains: • Advantages of Clones • Types of Clones • Types of Clones Advantages of Clones Installing a guest operating system and applications can be time consuming. and allows multiple virtual machines to use the same software installation.

Installing and Migrating to Cisco Prime LAN Management Solution 4. Select Do not customize option and click Next. 3.0 in any server with a proper license. • Install vSphere Client in client server and connect to vCenter Server.1. 4. or 5. 2. • Configure the shared storage which is accessible to the host.2 5-10 OL-25957-01 . 4. Clone to New Virtual Machine in the Summary tab.Chapter 5 Cloning a Virtual Machine Using VMware Setting Up Cisco Prime LMS for High Availability. • Install ESX 4. • Create a virtual machine and select a datastore as shared storage disk. Select the option. select the Inventory Location and click Next.0 in a machine. Verify the settings and choose to Power on the virtual machine after creation.0. 7. 5. Enter a name for the new virtual machine (clone). and Storage VMotion Using VMware Supported Methods of Cloning The following methods of Cloning are supported: • Cloning a New Virtual Machine from a Parent Virtual Machine • Cloning Parent VM to Template and Deploying Template to New VM Cloning a New Virtual Machine from a Parent Virtual Machine This section explains how to clone to new Virtual Machine (VM) from a parent VM and contains the following sections: • Prerequisites • Cloning a new Virtual Machine • Setting Up LMS in the Clone Virtual Machine • Known Problems Prerequisites This section explains the prerequisites for cloning to new VM from a parent VM: • Install vCenter Server 4. You can view the progress of the cloning process can be seen from Recent Tasks option or from the Tasks & Events tab of the ESX host. Launch the vSphere client and locate the created virtual machine. 6. 8. Select Same format as source option and click Next. 9. Select the datastore in which the virtual machine files should be stored and click Next. Live Migration. • Create a Datacenter and add the ESX host to it. • Install LMS in the virtual machine. Select the host on which the new VM should run and click Next. Cloning a new Virtual Machine This section explains how to clone to new VM from a parent VM: 1. Click Finish to start the cloning process.

(select id from Group_Master_Table where group_name like '%PMC Groups/Port Groups/Link Ports')) – Insert into Poller_Group_Details values (7.Chapter 5 Setting Up Cisco Prime LMS for High Availability.html • User Id – dba and Database Name – upm • Command to stop UPMProcess: pdterm UPMProcess • Command to start UPMProcess: pdexec UPMProcess Installing and Migrating to Cisco Prime LAN Management Solution 4. b.(select id from Group_Master_Table where group_name like '%System Defined Groups')) – Restart UPMProcess to bring the pollers to Active state Important Notes • url of dbreader . 4. Run the command NMSROOT\bin\perl NMSROOT\bin\hostnamechange. Stop daemons using the command net stop crmdmgtd . launch the dbreader and execute the following queries: – Insert into Poller_Group_Details values (6. check the Compatibility panel for any compatibility problem. 2. 3.http://hostname:1741/dbreader/dbreader. Change the hostname of the clone VM (Control Panel > System > Advanced System Settings > Computer Name). After you reboot the server.pl script.pl The script will prompt you to reboot the server. and Storage VMotion Using VMware Cloning a Virtual Machine Using VMware Note After each step. As a workaround.(select id from Group_Master_Table where group_name like '%PMC Groups/Port Groups/Link Ports')) – Insert into Poller_Group_Details values (8.2 OL-25957-01 5-11 . Live Migration. Reboot the server for the new host name to come to effect.(select id from Group_Master_Table where group_name like '%PMC Groups/Port Groups/Link Ports')) – Insert into Poller_Group_Details values (4. Run the hostnamechange. Configure the IP address (Control Panel > Network and Sharing Center > Manage Network Connections > Properties > Internet Protocol Version 4) of the clone. Fix the problem and then proceed with migration.(select id from Group_Master_Table where group_name like '%System Defined Groups')) – Insert into Poller_Group_Details values (5. Known Problems • System defined pollers will be moved to Instance Not Found state after you run the hostnamechange. Setting Up LMS in the Clone Virtual Machine This section explains how to configure LMS to run in the Clone Virtual Machine: 1.pl script of LMS so that it uses the new host name: a. 5. all processes will run in the clone.

To deploy this template to a new VM. Deploying Template to New VM This section explains how to deploy the template. 5. Launch the vSphere client and locate the parent VM. Select Same format as source option and click Next. Installing and Migrating to Cisco Prime LAN Management Solution 4. This sections contains: • Cloning Parent VM to Template • Deploying Template to New VM After you clone a parent VM to a template and deploy the template to a new VM. Select Do not customize option and click Next. see Deploying Template to New VM. Note After each step. check the Compatibility panel for any compatibility problem. which was cloned from the parent VM. Right click on the parent VM > Template > Clone to Template. 3. Cloning Parent VM to Template This section explains how to clone the parent VM to a template: 1. 5. Verify the settings and click Finish You can view the progress of template creation process from the Recent Tasks option or from the Tasks & Events tab of the ESX host. 6. Select Same format as source option and click Next. Enter a name for the new virtual machine (clone). see Setting Up LMS in the Clone Virtual Machine. Enter a name for the template. and Storage VMotion Using VMware Cloning Parent VM to Template and Deploying Template to New VM Before you clone a parent VM to template and deploy the template to a new VM. Right click on the template and select Deploy virtual Machine from this template or select Deploy to a new Virtual Machine from the Getting Started tab. 7.Chapter 5 Cloning a Virtual Machine Using VMware Setting Up Cisco Prime LMS for High Availability. 4. Select the host in which the template should be stored and click Next. 6. 4. 8. select the Inventory Location and click Next. 7. Fix the problem and then proceed with migration.2 5-12 OL-25957-01 . select the Inventory Location and click Next. Live Migration. Select Do not customize option and click Next. Select the datastore in which the virtual machine files should be stored and click Next. Select the datastore in which the template files should be stored and click Next. Select the host on which the new VM should run and click Next. to a new VM: 1. 2. 3. ensure you read the Prerequisites. 2. to setup LMS in the VM. Launch the vSphere client and locate the host in which the template is stored. The known problems after you setup LMS in the VM are listed in Known Problems.

You can view the progress of the cloning process can be seen from Recent Tasks option or from the Tasks & Events tab of the ESX host. Verify the settings and choose to Power on the virtual machine after creation.2 OL-25957-01 5-13 . Note After each step. Installing and Migrating to Cisco Prime LAN Management Solution 4. and Storage VMotion Using VMware Cloning a Virtual Machine Using VMware 8. Fix the problem and then proceed with migration. Click Finish to start the cloning process. 9. Live Migration. check the Compatibility panel for any compatibility problem.Chapter 5 Setting Up Cisco Prime LMS for High Availability.

2 5-14 OL-25957-01 .Chapter 5 Cloning a Virtual Machine Using VMware Setting Up Cisco Prime LMS for High Availability. and Storage VMotion Using VMware Installing and Migrating to Cisco Prime LAN Management Solution 4. Live Migration.

2 This section explains how to install LMS 4. uninstall.2 on Windows Installing and Migrating to Cisco Prime LAN Management Solution 4.OVA Image • Installation Procedure for Cisco Prime LMS 4.2 on Soft Appliance.2 • Re-installing LMS 4. The installation process is explained in the following sections: • Performing Installation of LMS 4.2 on Soft Appliance .ISO Image • Installing LMS 4.2 on Soft Appliance. and reinstall LMS 4. including Online Help.CH A P T E R 6 Performing Installation of Cisco Prime LMS 4. It contains: • Downloading from Cisco.2 This chapter describes how to install and uninstall LMS 4.2 • Verifying the Installation • Accessing LMS Server • Logging into Cisco Prime LMS Server • Uninstalling LMS 4.2 on Soft Appliance.2. It describes the tasks you have to perform for installing LMS 4. Note The term Virtual Appliance or Soft Appliance is used throughout LMS documentation.2 Performing Installation of LMS 4. Solaris and Windows systems. Solaris and Windows systems.2 on Solaris • Installing LMS 4.2 OL-25957-01 6-1 .2 • Upgrading to LMS 4.2 software on Soft Appliance .com • Download Instructions for LMS 4.OVA Image • Extending File System in Soft Appliance • Changing Server Configuration Details • Installing LMS 4.2 Soft Appliance . It also helps you to verify the installation. Windows and Solaris systems for the first time.

2 Software . ensure to set them prior to LMS installation. Only a user with local Administrator privileges can install or uninstall the product. installation will take a longer time.OVA Image This section explains: • Important Download Notes for LMS 4.2 software on Soft Appliance .2 from the drop-down list. Disable HP Openview to run a faster installation.2 6-2 OL-25957-01 . Note • You must disable the Anti Virus enabled in your system before installation of LMS 4. • If HP Openview is running on your system.com: Step 1 Go to Support > Downloads > Cloud and Systems Management > Routing and Switching Management > Cisco Prime LAN Management Solution > Cisco Prime LAN Management Solution 4.Chapter 6 Performing Installation of Cisco Prime LMS 4.2 Step 2 Based on the preferred operating system. see Chapter 4. Download Instructions for LMS 4.OVA Image Installing and Migrating to Cisco Prime LAN Management Solution 4.OVA Image • Downloading Multiple Small Files .OVA Image • Download Instructions for LMS 4. For further information on HA/DR configuration.2.2 software .com To download software from Cisco.2 in Silent Mode The LMS 4. While setting up HA and DR environment in LMS server. See System and Browser Requirements for Server and Client for more information.2 Performing Installation of LMS 4.2 installation program takes approximately: • 35 minutes to complete on Windows • 35 minutes to complete on Solaris • 50 minutes to complete on Soft Appliance (OVA image) • 75 minutes to complete on Soft Appliance (ISO image) On a single server with the recommended hardware requirements. “Setting Up Cisco Prime LMS in High Availability and Disaster Recovery Environment”.2 • Installing LMS 4. • You must have local Administrator privileges before beginning the installation. Downloading from Cisco. Step 4 Download the required software. choose one of the following from the software download page: • Linux • Windows • Solaris Step 3 Choose 4.

2 Important Download Notes for LMS 4. To download these files.2 Software. Step 3 Choose Linux platform.part1 – Cisco_Prime_LMS_4_2_5000_OVA. • You can download the split files in any order.2 from the drop-down list.part2 – Cisco_Prime_LMS_4_2_OVA_Install. • You must not change the filename of the LMS 4.Chapter 6 Performing Installation of Cisco Prime LMS 4.part1 – Cisco_Prime_LMS_4_2_500_OVA.OVA Image You can download LMS 4. Step 4 Choose 4.2 Software for Soft Appliance as three split files.2 Software .com.2 Performing Installation of LMS 4.2 Software OVA image from Cisco.zip Installing and Migrating to Cisco Prime LAN Management Solution 4.OVA Image This section contains important information that you should read before you begin downloading: • The split files of this update are not available in the Cisco Prime Software Updates page (Admin > Software Center > Software Update).part2 – Cisco_Prime_LMS_4_2_OVA_Install. Step 5 Download the following files one by one depending on your requirement: • For 500 SKU – Cisco_Prime_LMS_4_2_500_OVA.zip • For 5000 SKU – Cisco_Prime_LMS_4_2_5000_OVA.2 Step 2 Click LMS Software.part2 – Cisco_Prime_LMS_4_2_OVA_Install.2 OL-25957-01 6-3 .com navigate to Support > Downloads > Cloud and Systems Management > Routing and Switching Management > Cisco Prime LAN Management Solution > Cisco Prime LAN Management Solution 4.2 software image files.part1 – Cisco_Prime_LMS_4_2_1500_OVA.zip • Cisco_Prime_LMS_4_2_Install_User_Guide. • You must have a minimum of 16 GB of free space on your hard disk to download the LMS 4. on cisco.OVA Image To download the LMS 4. • You must download all the split files to the same location.2 software . you must do the following: Step 1 Go to Support > Downloads > Cloud and Systems Management > Routing and Switching Management > Cisco Prime LAN Management Solution > Cisco Prime LAN Management Solution 4.zip • For 1500 SKU – Cisco_Prime_LMS_4_2_1500_OVA. Downloading Multiple Small Files .2 Download Instructions for LMS 4.

zip—1679842211 523481 Installation Procedure for Cisco Prime LMS 4. the resources should not be in shared mode.zip—2465571057 11581 • For 5000 SKU – Cisco_Prime_LMS_4_2_5000_OVA. as the LMS 4.com.part1—2389465459 -1149239296 – Cisco_Prime_LMS_4_2_500_OVA. The End User License Agreement page appears. • In VMWare. Installing and Migrating to Cisco Prime LAN Management Solution 4.2 6-4 OL-25957-01 . as this may consume more space in boot. Step 7 Click Save to save the LMS 4. You need not install any soft appliance image on the Virtual Machine (VM) before installing LMS 4. • Soft Appliance OVA software can be installed only on VMware environment.zip—2465571057 11581 • For 1500 SKU – Cisco_Prime_LMS_4_2_1500_OVA.part2—4278752152 -1758971904 – Cisco_Prime_LMS_4_2_OVA_Install.2.2 OVA image has embedded RedHat Enterprise Soft Appliance.2 Performing Installation of LMS 4. click Decline.conf. After downloading all the files from Cisco.log when the syslog size is huge.2 See Changing Server Configuration Details for information. • Ensure that you comment the line var/log/boot.part2—4076645703 -1832896000 – Cisco_Prime_LMS_4_2_OVA_Install. The License Agreement page appears when you download each file from Cisco.OVA Image Read the following notes before installing the software: Note • Ensure that your system meets the recommended hardware and software specifications specified in Server Requirements on Soft Appliance Systems.com. The File Download dialog box appears. Step 6 Click Accept to accept the license agreement and download the software.log under syslog.part2—1276220901 -1811941888 – Cisco_Prime_LMS_4_2_OVA_Install.2 software executable file on your system.2 on Soft Appliance . ensure that the downloaded files have the following checksum values: • For 500 SKU – Cisco_Prime_LMS_4_2_500_OVA.part1—2529185827 -1149239296 – Cisco_Prime_LMS_4_2_1500_OVA. • Installing the Soft Appliance on a virtualized environment takes approximately 30 minutes for deployment in local systems and 50 minutes for deployment in a network.part1—850821717 -1149239296 – Cisco_Prime_LMS_4_2_5000_OVA. If you do not want to accept the license agreement.zip—2465571057 11581 • Cisco_Prime_LMS_4_2_Install_User_Guide.Chapter 6 Performing Installation of Cisco Prime LMS 4.

2 OL-25957-01 6-5 . The Deploy OVF Template . Step 4 Click Login.2 Performing Installation of LMS 4. enter the IP address or name of a VCenter server. To manage multiple hosts. see Figure 6-1.ova—2913504062 1312832000 • For 1500 SKU Cisco_Prime_LMS_4_2_1500. Step 3 Enter the username and password of the VMware server. Step 2 Enter the IP address or name of the host that needs to be directly managed. • Double click the Cisco_Prime_LMS_4_2_OVA. Figure 6-1 Deploy OVF Template .ova—406671825 1333786112 • For 5000 SKU Cisco_Prime_LMS_4_2_5000.Chapter 6 Performing Installation of Cisco Prime LMS 4.bat file and checksum.ova file.Source window appears.2 Soft Appliance (OVA image): Step 1 Invoke the VMware vSphere Client. • Ensure the checksum value of the ova files matches the values given below: • For 500 SKU Cisco_Prime_LMS_4_2_500.ova—178322248 1386756096 To install the LMS 4. Step 5 Select File > Deploy OVF Template.bat file is 3386523025 4055.zip file and extract the Cisco_Prime_LMS_4_2_OVA.2 • Unzip the downloaded Cisco_Prime_LMS_4_2_OVA_Install.Source window Installing and Migrating to Cisco Prime LAN Management Solution 4.exe. • Ensure the checksum value of the Cisco_Prime_LMS_4_2_OVA.bat file to merge the two part files and generate a single Cisco_Prime_LMS_4_2.

Step 7 Click Next.OVF Template Details window appears.2 6-6 OL-25957-01 .Chapter 6 Performing Installation of Cisco Prime LMS 4. see Figure 6-2.OVF Template Details window Click Next. Figure 6-2 Step 8 Deploy OVF Template . The Deploy OVF Template . You can verify the OVF template details. Installing and Migrating to Cisco Prime LAN Management Solution 4. The Deploy OVF Template .Name and Location window appears.2 Step 6 Click Browse to select the source OVF template from your local file system.2 Performing Installation of LMS 4.

Name and Location window Enter the name of the deployed template. Ensure that you provide a unique template name that does not exceed 80 characters.2 Performing Installation of LMS 4.Datastore window appears.2 OL-25957-01 6-7 .2 Figure 6-3 Step 9 Note Step 10 Deploy OVF Template . The unique template name refers to the virtual host deployed in the ESX/ESXi server.Chapter 6 Performing Installation of Cisco Prime LMS 4. Installing and Migrating to Cisco Prime LAN Management Solution 4. Click Next. The Deploy OVF Template .

2 Performing Installation of LMS 4.Datastore window Step 11 Select a datastore where you want to store the virtual machine files.2 Figure 6-4 Deploy OVF Template . Step 12 Click Next.Disk Format window appears. The Deploy OVF Template .2 6-8 OL-25957-01 . Installing and Migrating to Cisco Prime LAN Management Solution 4.Chapter 6 Performing Installation of Cisco Prime LMS 4.

Ready to Complete window appears. Click Next. The Deploy OVF Template . This window displays the deployment setting details.2 OL-25957-01 6-9 . Note Step 14 Deploy OVF Template . Installing and Migrating to Cisco Prime LAN Management Solution 4.Disk Format window Cisco recommends you to choose Thick provisioned format.Chapter 6 Performing Installation of Cisco Prime LMS 4.2 Figure 6-5 Step 13 You can select either the Thin provisioned format or Thick provisioned format.2 Performing Installation of LMS 4.

2 6-10 OL-25957-01 .2 Figure 6-6 Step 15 Note Step 16 Deploy OVF Template . The Welcome screen appears. Step 17 Select the Console tab. Step 18 Press Enter in the console window to continue with the next step.Ready to Complete window Click Finish to start the deployment task. Select a server which has the deployed template name specified in Step 9. Installing and Migrating to Cisco Prime LAN Management Solution 4. The deployment tasks take approximately 50 minutes to complete.Chapter 6 Performing Installation of Cisco Prime LMS 4. Right-click the selected server and select Power > Power On to start the server.2 Performing Installation of LMS 4. from the servers listed on the left pane of the vSphere Client window.

2 OL-25957-01 6-11 . • IP Address • IP Netmask • IP Default Gateway • Primary Name Server • Primary NTP Server • Time Zone . You must not power off the VM server while the daemons are running.log and /var/tmp/Cisco_Prime_Year_Month_Date. Device Package updates.com.You can enter the time zone value. For example cisco. • Username .log. Example Brazil/DeNoronha. The hostname should not exceed 19 characters. • Password • Confirm Password The following message appears: For security reasons. Installing and Migrating to Cisco Prime LAN Management Solution 4.0 for LMS.2 Performing Installation of LMS 4.You have to enter the domain name of the server. Note In case of any installation errors. The DB engine process takes 15 to 20 minutes. This user will have the privilege to enable shell access. See column 1 in Table D-1 for the list of values supported.You have to enter the server name and not FQDN. • admin user account password • system identity user account password • system generated database password The default option is N. passwords are not displayed. you can check the install error log located at: /var/log/ade/ADE. Step 22 The server is automatically rebooted.You can enter the username for this device.2 Step 19 Enter the following configuration details of the server: • Note Step 20 Hostname . Note If you want to power off the VM server from the ESX server. you must do so only after stopping the daemons. • Default DNS Domain . Config Templates or the User Tracking Utility 2. The installation log contains steps to download and install the latest Service Packs. Do you want to view all the passwords? (Y/N) [N]: Step 21 If you enter Y. the following passwords will be displayed. Point Patches.Chapter 6 Performing Installation of Cisco Prime LMS 4.

There are two modes of extending file system in Linux.2 Extending File System in Soft Appliance This section contains the information required to extend the logical volume in soft appliance after installation of OVA image.2 6-12 OL-25957-01 .Chapter 6 Performing Installation of Cisco Prime LMS 4. They are listed below: • Extending in Online Mode • Extending in Offline Mode Extending in Online Mode For extending the logical volume in online mode use the following steps: Step 1 Display all the partitions of the file system using the following command: fdisk -l Step 2 Initialize a disk or a partition for use by LVM by entering the following command: pvcreate /dev/sdb1 Step 3 Display the attributes of volume groups using the following command: vgdisplay Step 4 Enter the following command to add physical volumes to a volume group: vgextend smosvg /dev/sdb1 Step 5 Display the attributes of volume groups using the following command: vgdisplay Step 6 Display the attributes of a logical volume using the following command: lvdisplay Step 7 Display the information about the logical volumes using the following command: lvs Step 8 Enter the following command to extend the size of the logical volume by 2GB: lvextend -L+2G /dev/mapper/smosvg-varvol Step 9 Enter the following command to resize the ext2 file system: resize2fs /dev/mapper/smosvg-varvol Installing and Migrating to Cisco Prime LAN Management Solution 4.2 Performing Installation of LMS 4.

Step 8 Enter the command end. Step 6 Enter the following command. so offline mode is not recommended. You can change the hostname. Username or Password. one per line. sysadmin represents the sysadmin username that you provided during installation. For extending the file system in offline mode using the following commands: unmount -l /dev/mapper/smosvg-varvol mount /dev/smosvg/varvol /var Changing Server Configuration Details To change the configuration details of the server after installation: Step 1 Login with Soft Appliance console administrator user account. Step 7 Change the required configuration details of the server. Or Enter the following command: <HOSTNAME>/sysadmin # reload Save the Current ADE-OS running configuration ?(yes/no)[yes]?yes Note You should reboot the server only if you change the following configuration details: Installing and Migrating to Cisco Prime LAN Management Solution 4.2 Extending in Offline Mode Note Extending file system in Offline mode causes entire data loss. IP Netmask.2 OL-25957-01 6-13 .d/dmgtd stop Step 5 Enter exit to go to the sysadmin mode. IP Default Gateway. In all the examples.Chapter 6 Performing Installation of Cisco Prime LMS 4. See Table 6-1 for more details. Default DNS Domain. This is the sysadmin username that you provided during installation.2 Performing Installation of LMS 4. in sysadmin view: <HOSTNAME>/sysadmin # config terminal Enter the configuration commands. Step 3 Enter the command shell. Time Zone. Primary NTP Server. IP Address. Step 4 Enter the following command to stop the Daemons: /etc/init. Primary Name Server. The following will be displayed: <HOSTNAME>/sysadmin # Step 9 Enter the following command to update the changes: <HOSTNAME>/sysadmin # write memory Step 10 Right-click the server and select Power > Reset to start the server. End with CNTL/Z. Step 2 Enter the password.

Are you sure you want to proceed? [y/n] y LNX-LMS-05/admin(config)# Installing and Migrating to Cisco Prime LAN Management Solution 4. Each time you change the hostnameof the server.2 6-14 OL-25957-01 . Table 6-1 lists the examples of how to change the Soft Appliance server configuration details. Note You must change the server configuration details only through Soft Appliance admin console. Step 11 Enter the following command to run the hostnamechange file: <HOSTNAME>/sysadmin # shell Enter shell password: /etc/init.pl -ohost <OLD_HOST_NAME> -nhost <NEW_HOST_NAME> Note Step 12 You should execute this command only when you change the hostname.2 Performing Installation of LMS 4. you must perform. Enter the following command to start the Daemons: sysadmin#/etc/init.d/dmgtd stop [<HOSTNAME>/root-ade ~]# /opt/CSCOpx/bin/perl /opt/CSCOpx/bin/hostnamechange.d/dmgtd start Note You must restart the Daemon Manager before and after you change the hostname. steps 1 to 9 to reflect the hostname changes in LMS. IP Netmask • IP Default Gateway • Primary Name Server • Primary NTP Server • Time Zone The Daemons Manager will start automatically. Table 6-1 Soft Appliance Server Configuration Details Tasks Configuration Details Change the HostName <OLD HOSTNAME>/ sysadmin(config)# hostname <NEW HOSTNAME> Changing the hostname may result in undesired side effects on any installed application(s).Chapter 6 Performing Installation of Cisco Prime LMS 4.2 • Hostname • Default DNS Domain • IP Address.

Table 6-2 Show Command List Show Commands Description application Displays the application(s) information. Are you sure you want to proceed? [y/n] y LNX-LMS-05/ sysadmin(config)# ip default-gateway <DEFAULT_GATEWAY_ADDRESS> LNX-LMS-05/ sysadmin(config)# ip name-server <PRIMARY_NAME_SERVER> Change the NTP Server LNX-LMS-05/ sysadmin(config)# ntp server <PRIMARY_NTP_SERVER> Change the IP address and Subnet Mask LNX-LMS-05/ sysadmin(config)# interface GigabitEthernet 0 LNX-LMS-05/ sysadmin(config-GigabitEthernet)# LNX-LMS-05/ sysadmin(config-GigabitEthernet)# ip address <IP_ADDRESS> <MASK_ADDRESS> Change the TimeZone LNX-LMS-05/ sysadmin(config)# clock timezone <TIME_ZONE_VALUE> See Supported Server Time Zones and Offset Settings for more details..Chapter 6 Performing Installation of Cisco Prime LMS 4. Change the Username/ Password LNX-LMS-05/ sysadmin(config)# username <USERNAME> password plain <PASSWORD> role admin LNX-LMS-05/ sysadmin(config)# end Viewing System Details Table 6-2 lists the show commands that you can use in the Soft Appliance server. To display the current date. Gateway and Name server LNX-LMS-05/ sysadmin(config)# ip domain-name <DOMAIN NAME> Changing the domain name may result in undesired side effects on any installed application(s).2 Performing Installation of LMS 4. To display the CDP interface details. CDP is enabled on port GigabitEthernet0. enter the following command: CARS-9/ sysadmin# show clock Thu May 12 11:38:56 IST 2011 Installing and Migrating to Cisco Prime LAN Management Solution 4. enter the following command: CARS-9/ sysadmin# show cdp all CDP protocol is enabled .2 Table 6-1 Soft Appliance Server Configuration Details (continued) Change the Domain. To display all the installed applications..2 OL-25957-01 6-15 . broadcasting interval is every 60 seconds. clock Displays the clock information. enter the following command: CARS-9/ sysadmin# show application cdp <name> <Description> LMS Cisco Prime LMS Displays the CDP interface details. time-to-live of cdp packets is 180 seconds.

enter the following command: CARS-9/ sysadmin# show cpu processor : 0 model : Intel(R) Xeon(R) CPU X7560 @ 2.27GHz speed(MHz): 2261. To display the ICMP echo response configuration information.000 cache size: 24576 KB processor : 1 model : Intel(R) Xeon(R) CPU X7560 @ 2.2 6-16 OL-25957-01 . enter the following command: CARS-9/ sysadmin# show icmp_status icmp echo response is turned on Installing and Migrating to Cisco Prime LAN Management Solution 4.27GHz speed(MHz): 2261.Chapter 6 Performing Installation of Cisco Prime LMS 4. To display the disk and file system information.2 Table 6-2 Show Command List (continued) Show Commands Description cpu Displays the CPU information. To display the CPU information. space 3% used (36996 of 1491808) disk: 2% used (149208 of 7935392) Internal filesystems: all internal filesystems have sufficient free space icmp_status Displays the ICMP echo response configuration information.2 Performing Installation of LMS 4. enter the following command: CARS-9/ sysadmin# show disks temp.000 cache size: 24576 KB CARS-9/ sysadmin# show cpu statistics user time: kernel time: idle time: i/o wait time: irq time: disks 449600 39391 27231962 108498 11058 Displays the disk and filesystem information.

164.77.77. enter the following command: CARS-9/ sysadmin# show interface GigabitEthernet 0 Link encap:Ethernet HWaddr 00:0C:29:E1:94:3F inet addr:10.159 Mask:255.0.164.1 MiB) Link encap:Local Loopback inet addr:127.2 Performing Installation of LMS 4.224 inet6 addr: fe80::20c:29ff:fee1:943f/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:138281 errors:0 dropped:0 overruns:0 frame:0 TX packets:122184 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:23371828 (22.0.145 Bcast:10. To display Configuration of IP details.Chapter 6 Performing Installation of Cisco Prime LMS 4.2 Table 6-2 Show Command List (continued) Show Commands Description interface Displays the interface information.255.0.255.9 MiB) sit0 TX bytes:991883755 (945.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:6267710 errors:0 dropped:0 overruns:0 frame:0 TX packets:6267710 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:991883755 (945.2 MiB) lo TX bytes:92448564 (88.1 Mask:255.0 b) Installing and Migrating to Cisco Prime LAN Management Solution 4.9 MiB) Link encap:IPv6-in-IPv4 NOARP MTU:1480 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:0 (0.0 b) TX bytes:0 (0.2 OL-25957-01 6-17 .0.

logging Displays the system logging information.Cisco_Prime_LAN_Management_Solution ion_4_1.2 Performing Installation of LMS 4.c[58] [setup]: local copy in of CiscoPrime_LAN_Management_Solution_4_1. To display the logging information. enter the following command: CARS-9/ sysadmin# show inventory NAME: "Cisco-VM chassis".27GHz CPU 1: Model Info: Intel(R) Xeon(R) CPU X7560 @ 2. To display the hardware inventory information.c[252] [setup]: Setup is complete May 10 07:54:43 localhost debugd[2317]: [3402]: application:install cars_install.Chapter 6 Performing Installation of Cisco Prime LMS 4.40 GB Disk 0: Geometry: 255 heads 63 sectors/track 7832 cylinders NIC Count: 1 NIC 0: Device Name: eth0 NIC 0: HW Address: 00:0C:29:E1:94:3F NIC 0: Driver Descr: e1000: eth0: e1000_probe: Intel(R) PRO/1000 Network Connection (*) Hard Disk Count may be Logical.1305039283 May 10 07:54:43 localhost debugd[2317]: [3402]: application:install cars_install.gz requested --More-- Installing and Migrating to Cisco Prime LAN Management Solution 4. SN: FHDKICBCFDJ Total RAM Memory: 3912720 kB CPU Core Count: 2 CPU 0: Model Info: Intel(R) Xeon(R) CPU X7560 @ 2.SystemDefaultPkgRepos May 10 07:54:43 localhost debugd[2317]: [3402]: application:install cars_install.tar.gz. DESCR: "Cisco-VM chassis" PID: Cisco-VM-SPID . enter the following command: CARS-9/ sysadmin# show logging ADEOS Platform log: ----------------May 10 07:54:02 localhost debugd[2317]: [2727]: config:network: main.tar.27GHz Hard Disk Count(*): 1 Disk 0: Device Name: /dev/sda Disk 0: Capacity: 64.c[259] [setup]: Stage area /storeddata/Installing/. repo .c[245] [setup]: Install initiated with bundle .2 Table 6-2 Show Command List (continued) Show Commands Description inventory Displays hardware inventory information. VID: V01 .c[263] [setup]: Getting bundle to local machine May 10 07:54:43 localhost debugd[2317]: [3402]: transfer: cars_xfer.2 6-18 OL-25957-01 .

16:28 (01:47) root pts/0 10.10.e Wed May 11 08:46 (-11:-45) wtmp begins Wed May 11 08:46:30 2011 memory Displays the memory information.77.127. enter the following command: CARS-9/ sysadmin# show process <running processes are displayed> Installing and Migrating to Cisco Prime LAN Management Solution 4.187 -2.LOCL.68.203.77.10.000 0.1.254. To display the memory usage of all the running processes. To display the state of system logins. enter the following command: CARS-9/ sysadmin# show logins cli admin pts/0 10.2 Table 6-2 Show Command List (continued) Show Commands Description logins Lists the login history.243 Wed May 11 14:40 .150 synchronised to NTP server (171.202 2 u 64 377 0.404 0.001 790 1024 56 377 309. 10 l 10.77.22:51 still logged in (02:13) root pts/0 10.203.150 .68.68.12:31 (00:11) admin tty1 reboot system boot setup tty1 reboot system boot Tue May 10 21:03 still logged in 2. enter the following command: CARS-9/ sysadmin# show ports <display usage of ports> process Displays the system processes.0 *171.18-238. enter the following command: CARS-9/ sysadmin# show memory total memory: free memory: cached: 3912720 kB 67080 kB 425184 kB swap-cached: ntp 0 kB Displays the Network Time Protocol (NTP) server details. To show the status of the NTP server.18-238.2 OL-25957-01 6-19 .203.1.10.1.1.e Tue May 10 21:02 (1+14:45) Wed May 11 08:51 .2 Performing Installation of LMS 4.6.Chapter 6 Performing Installation of Cisco Prime LMS 4.203. To display information about the active processes.77.558 Warning: Output results may conflict during periods of changing synchronization.6.150) at stratum 3 time correct to within 30 ms polling server every 1024 s remote refid st t when poll reach delay offset jitter ============================================================================== 127.down (-11:-50) 2. enter the following command: CARS-9/ sysadmin# show ntp Primary NTP : 171.227 Wed May 11 20:38 .81. ports Displays all processes listening on open ports.1.146 Thu May 12 11:30 root pts/0 10.000 0.180 Wed May 11 12:20 . To display information about all the processes listening on the active ports.

255.2 Performing Installation of LMS 4.145 255.com ! interface GigabitEthernet 0 ip address 10.76. ! hostname CARS-9 ! ip domain-name cisco.Chapter 6 Performing Installation of Cisco Prime LMS 4.128.77..164..68.255.129 ! clock timezone Asia/Calcutta ! ntp server 171.164.2 6-20 OL-25957-01 .140 64.104.2 Table 6-2 Show Command List (continued) Show Commands Description running-config Displays the current system operating configuration.224 ipv6 address autoconfig ! ip name-server 72.150 ! username admin password hash $1$MVal9Zcx$VRE0HcIs/YY4/1xYZESJz0 role admin ! service sshd ! password-policy lower-case-required upper-case-required digit-required no-username disable-cisco-passwords min-password-length 6 ! logging localhost logging loglevel 6 ! cdp timer 60 cdp holdtime 180 cdp run GigabitEthernet 0 ! icmp echo on Installing and Migrating to Cisco Prime LAN Management Solution 4.77.247 ! ip default-gateway 10. To displays the contents of the current running configuration.10.163. enter the following command: CARS-9/ sysadmin# show running-config Generating configuration.

68. enter the following command: CARS-9/ sysadmin# show startup-config ! hostname CARS-9 ! ip domain-name cisco.150 ! username sysadmin password hash $1$MVal9Zcx$VRE0HcIs/YY4/1xYZESJz0 role admin ! service sshd ! password-policy lower-case-required upper-case-required digit-required no-username disable-cisco-passwords min-password-length 6 ! logging localhost logging loglevel 6 ! ! icmp echo on ! Installing and Migrating to Cisco Prime LAN Management Solution 4.76.2 OL-25957-01 6-21 .128.77.10.224 ipv6 address autoconfig ! ip name-server 72.255.2 Performing Installation of LMS 4.145 255.2 Table 6-2 Show Command List (continued) Show Commands Description startup-config Displays the startup system operating configuration.104.247 ! ip default-gateway 10.com ! interface GigabitEthernet 0 ip address 10.164.163.140 64.77.Chapter 6 Performing Installation of Cisco Prime LMS 4.129 ! clock timezone Asia/Calcutta ! ntp server 171. To display the contents of the startup configuration.164.255.

enter the following command: CARS-9/ sysadmin# show tech-support ################################################### Application Deployment Engine(ADE) .77..255.com ! interface GigabitEthernet 0 ip address 10. enter the following command: CARS-9/ sysadmin# show terminal TTY: /dev/pts/0 Type: "vt100" Length: 27 lines.2 Table 6-2 Show Command List (continued) Show Commands Description tech-support Displays the tech output..021 Technical Support Debug Info follows.. ################################################### ***************************************** Displaying startup-config.76.128.163.0.224 ipv6 address autoconfig ! ip name-server 72. Width: 80 columns Session Timeout: 30 minutes timezone Displays the timezone.140 64. ***************************************** ! hostname CARS-9 ! ip domain-name cisco.2 6-22 OL-25957-01 .2 Performing Installation of LMS 4. To display the time zone as set on the system.145 255. To display the information about the terminal configuration.104.164.Chapter 6 Performing Installation of Cisco Prime LMS 4. enter the following command: CARS-9/ sysadmin# show timezone Asia/Calcutta See Supported Server Time Zones and Offset Settings for more details.1.2.255. Installing and Migrating to Cisco Prime LAN Management Solution 4..247 --More-- terminal Displays the terminal configuration parameters. To display the tech output.

To obtain a list of time zones. enter the following command: LNX-LMS-05/ sysadmin# show users USERNAM ROLE admin Admin admi Admin HOST 10. To display a list of users. To display the system uptime.Chapter 6 Performing Installation of Cisco Prime LMS 4.2 Table 6-2 Show Command List (continued) Show Commands Description timezones Displays the timezones.2 OL-25957-01 6-23 .203.2 Performing Installation of LMS 4. To display the information about the system’s Unique Device Identifier (UDI). 17:53:09 users Displays the logged-in users information.77. enter the following command: CARS-9/ sysadmin# show udi SPID: Cisco-VM-SPID VPID: V01 Serial: FHDKICBCFDJ <<<display information about the system’s Unique Device Identifier (UDI)>>> uptime Displays the system uptime. enter the following command: CARS-9/ sysadmin# show uptime 2 day(s). enter the following commands: CARS-9/ sysadmin# show timezones CST6CDT Libya Mexico/General Mexico/BajaSur Mexico/BajaNorte Poland Mideast/Riyadh89 --More-- udi Displays the udi information.146 TTY LOGIN DATETIME tty1 Wed May 11 22:53:22 2011 pts/0 Wed May 11 23:50:10 2011 Installing and Migrating to Cisco Prime LAN Management Solution 4.

Chapter 6 Performing Installation of Cisco Prime LMS 4. Inc. All rights reserved. enter the following command: CARS-9/ sysadmin# show application status LMS Process State Pid ******* ***** *** ESS Program started .2 Vendor : Cisco Systems.No mgt msgs received 3342 UPMDbMonitor Running normally 3537 DFMLogServer Program started .2 6-24 OL-25957-01 .043 ADE-OS System Architecture: x86_64 Copyright (c) 2005-2010 by Cisco Systems.0 ADE-OS Build Version: 2.No mgt msgs received 2671 ANIDbEngine Program started .No mgt msgs received 3609 DFMCTMStartup Administrator has shut down this server 0 FHPurgeTask Transient terminated 0 -----More----- Installing and Migrating to Cisco Prime LAN Management Solution 4.No mgt msgs received 3072 MACUHIC Running normally 3109 UTLITE Running normally 3110 IpmDbEngine Program started .2 Performing Installation of LMS 4.No mgt msgs received 2669 SyslogCollector Running normally 2670 RMEDbEngine Program started .1. ----------------------------------- application status LMS Displays the status of LMS applications.2 Table 6-2 Show Command List (continued) Show Commands Description version Displays the version details. enter the following command: CARS-9/ sysadmin# show version Cisco Application Deployment Engine OS Release: 2. To display all the installed application versions. To display the status of LMS application.No mgt msgs received 3111 UPMDbEngine Program started .0.No mgt msgs received 2411 EssMonitor Running normally 2645 EventFramework Program started . Hostname: CARS-9 Version information of installed applications --------------------------------------------Cisco Prime LAN Management Solution ----------------------------------Version : 4. Inc.

To display the LMS installation log.255. enter the following command: CARS-9/ sysadmin# show logging application LMS LMS Application log: -------------------====================================================================== Started : Tue May 10 07:55:25 PDT 2011 ====================================================================== ================. To display the information about the system IP interfaces.log displayed>>>>>>>>>>>>>> ip route Displays the system IP interface details.129 0.0 0 0 0 eth0 UG Use Iface Installing and Migrating to Cisco Prime LAN Management Solution 4.2 OL-25957-01 6-25 .0 255.2 Vendor : Cisco Systems.164.Software Installation Tool Started -================ Welcome to Cisco Prime LAN Management Solution 4.128 0.224 U Flags Metric Ref 0 0 0 eth0 0.0. enter the following command: CARS-9/ sysadmin# show logging system <<<<<<<<<<ADE.0.2 setup program.0.2 Table 6-2 Show Command List (continued) Show Commands Description application version LMS Displays the version of the LMS application.toc OS=LINUX PATH=/sbin:/bin:/usr/sbin:/usr/bin:/usr/X11R6/bin:/usr/sbin:/usr/bin:/usr/etc:/us r/ucb:/bin --More-- logging system Displays the system log details. ====================================================================== INFO: Environment variables in this machine LC_OS=linux QUIET=true TOC=disk. enter the following command: CARS-9/ sysadmin# show ip route Kernel IP routing table Destination Gateway Genmask 10. Inc.2 Performing Installation of LMS 4.0. enter the following command: CARS-9/ sysadmin# show application version LMS Cisco Prime LAN Management Solution ----------------------------------Version : 4.164.0.Chapter 6 Performing Installation of Cisco Prime LMS 4.77. To display LMS version. To display system log.255.0 10. ----------------------------------- logging application LMS Displays the LMS installation log details.0.77.

• You can install the ISO image of the LMS Soft Appliance only in a NCS and UCS series server.txt and run the “write mem” in the sysadmin console. To manage multiple multiple hosts.2 Soft Appliance (ISO image): Step 1 Invoke the VMware vSphere Client.2 Performing Installation of LMS 4.2 Soft Appliance . Installing and Migrating to Cisco Prime LAN Management Solution 4.2 Soft Appliance on NCS and UCS Servers Installing LMS 4.2 (ISO image) in the UCS server.ISO Image Read the following points before installing the software: • Note Ensure that your system meets the recommended hardware and software specifications specified in Server Requirements on Soft Appliance Systems. the installation might take longer time.2 Note The configuration commands which are not listed in the table are not tested and not supported in Soft Appliance Server. Step 2 Enter the IP address or host name of the host that needs to be directly managed. This section contains: • Installing LMS 4.2 6-26 OL-25957-01 . A confirmation message appears. Step 3 Enter the username and password of the VMware server. In this scenario. When there is more than one hard disk while installing LMS 4. • If the virus scanner is enabled on your system. Installing LMS 4. You must restart the server before starting the installation.com for instructions on downloading the ISO image. Note Include the Syslog information in the /opt/CSCOpx/conf/syslog-entries.2 Soft Appliance on VMware • Installing LMS 4.Chapter 6 Performing Installation of Cisco Prime LMS 4. Step 6 Right-click the selected server and select Power > Reset to reboot the server. • It takes approximately one hour to install the Soft Appliance.2 Soft Appliance on VMware To install the LMS 4. you have to configure logical disk or convert all the disks to a single virtual disk in the BIOS setup before triggering the installation. Click Yes to continue. enter the IP address or name of a VCenter server. Step 7 Click the Console tab from the tabs displayed in the right pane and press Esc key to view the boot menu in the console. Step 5 Create a server with system requirement or select an existing server from the servers listed on the left pane. Refer to Downloading from Cisco. Step 4 Click Login. the installation will fail.

You have to enter the server name and not FQDN. Step 11 Enter 1 to continue the installation. A Welcome message appears: Welcome to Cisco Prime LAN Management Solution 4.2 To boot from hard disk. Installing and Migrating to Cisco Prime LAN Management Solution 4.2 Performing Installation of LMS 4. Follow Step 3 to Step 17 of Recovering Admin Password on Soft Appliance Installed on VMware. Hard Drive 3. • Primary Server Name • Enter one of the following corresponding to Add/Edit another name server: – Enter Y to enter the secondary server name. Note It takes approximately 40 minutes to copy all the applications of CARS and LMS. For example cisco.com. • <Enter> Boot existing OS from Hard Disk This allows you to boot up the existing OS available in the hard disk. Removable Devices 2. • Enter one of the following corresponding to primary NTP server. Step 9 Navigate to the location where you have downloaded the software image and click Open. to recover the administration password.2 OL-25957-01 6-27 .You have to enter the domain name of the server. press <Enter> The following options appears: • [1] Cisco Prime LAN Management Solution 4.2 In the boot menu the following options appear: 1. Step 10 Select the option CD-ROM Drive and press Enter to boot the ISO image.2. • [2] Recover administrator password This option allows you to recover the administration password. and the server gets rebooted. • Hostname .2 Installation This option allows you to perform installation of LMS 4.Chapter 6 Performing Installation of Cisco Prime LMS 4. • IP Address • Subnetmask • Gateway • DNS Domain . or – Enter N to proceed to NTP server configuration details. All the applications of CARS and LMS are copied to the server. Step 12 Type Step 13 Enter the following configuration details of the server: setup in the console to set the configuration. CD-ROM Drive 4. Network boot from Intel E1000 Step 8 Click the VMware tools CD icon and select CD/DVD Drive 1 > Connect to ISO image on local disk to mount the ISO in the VMware server.

You can use only alphanumeric characters for the username. • Password Enter the sysadmin password. • System Time Zone • Time Zone Type h to see the list of supported time zones. Note In case of any installation errors. and enter the time zone value.log Installing and Migrating to Cisco Prime LAN Management Solution 4. this password will be set as the shell password. Confirm Password Enter the admin password for confirmation. Step 15 LMS installation continues after validating the specified configuration details.2 – Enter Y to enter the secondary NTP server name. • admin user account password • system identity user account password • system generated database password The default option is N.Chapter 6 Performing Installation of Cisco Prime LMS 4. The default username is sysadmin. This user will have the privilege to enable the shell access. Step 14 The following message appears: Do you want to see the passwords at the end of the installation? (Y/N) [N]: If you enter Y. you can check the install error log located at: /var/log/ade/ADE. This password must contain a minimum of five characters and will also be used for the System Identity account. System gets rebooted on successful installation. • Confirm Password Enter the sysadmin password for confirmation.2 Performing Installation of LMS 4. the following passwords will be displayed before the server gets rebooted. • Admin Password Enter the password for the admin account to log into LMS using the browser. It takes approximately 25 minutes to complete the installation. Brazil/DeNoronha. Note • This is the password that you must use when you login to Cisco Prime LMS. You cannot use root as the username as it is a reserved username. By default. • Username Enter the username to access the LMS appliance console.2 6-28 OL-25957-01 . Enter Y to view the password. You can check Supported Server Time Zones and Offset Settings for the list of values supported. or – Enter N to proceed to the next configuration details. For example.log and /var/tmp/ciscoworks_Year_Month_Date.

2 OL-25957-01 6-29 .Chapter 6 Performing Installation of Cisco Prime LMS 4. You must not power off the VM server while the daemons are running. you must do so only after stopping the daemons. Installing and Migrating to Cisco Prime LAN Management Solution 4.2 Performing Installation of LMS 4.2 Note If you want to power off the VM server from the ESX server.

and enter the time zone value. – Enter Y to enter the secondary NTP server name.2 Soft Appliance on NCS and UCS Servers To install LMS 4.You have to enter the domain name of the server. and the server gets rebooted.2 Soft Appliance. • Primary Server Name • Enter one of the following corresponding to Add/Edit another name server: – Enter Y to enter the secondary server name.2 Installation This option allows you to perform installation of LMS 4.2 Performing Installation of LMS 4.com. or – Enter N to proceed to the next configuration details. For example cisco. The following options appear in the console: • Cisco Prime LAN Management Solution 4. You can check Supported Server Time Zones and Offset Settings for the list of values supported. Step 3 Enter 1 to continue the installation.2. or – Enter N to proceed to NTP server configuration details.2 6-30 OL-25957-01 .2 DVD into the server. • IP Address • Subnetmask • Gateway • DNS Domain . • Enter one of the following corresponding to primary NTP server. Step 2 Insert Soft Appliance LMS 4.Chapter 6 Performing Installation of Cisco Prime LMS 4. Brazil/DeNoronha. • System Time Zone • Time Zone Type h to see the list of supported time zones. See Recovering Admin Password on Soft Appliance Installed on NCS and UCS Server for more details. • Recover administrator password This option allows you to recover the administration password. For example.You have to enter the server name and not FQDN. Note It takes approximately 40 minutes to copy all the applications of CARS and LMS. Installing and Migrating to Cisco Prime LAN Management Solution 4.2 Soft Appliance to NCS and UCS servers: Step 1 Login to a machine where you want to install LMS 4. All the applications of CARS and LMS are copied to the server. Step 4 Type Step 5 Enter the following configuration details of the server: setup in the console to set the configuration.2 Installing LMS 4. • Hostname .

2 • Username Enter the username to access the LMS appliance console. Confirm Password Enter the admin password for confirmation.2 Performing Installation of LMS 4. You cannot use root as the username as it is a reserved username. the following passwords will be displayed before the server gets rebooted. you must do so only after stopping the daemons. Installing and Migrating to Cisco Prime LAN Management Solution 4. this password will be set as the shell password. By default. you can check the install error log located at: /var/log/ade/ADE. System gets rebooted on successful installation. You must not power off the VM server while the daemons are running. It takes approximately 25 minutes to complete the installation. • Password Enter the sysadmin password. • admin user account password • system identity user account password • system generated database password The default option is N. Enter Y to view the password. The default username is sysadmin. • Confirm Password Enter the sysadmin password for confirmation. • Admin Password Enter the password for the admin account to log into LMS using the browser. Step 6 The following message appears: Do you want to see the passwords at the end of the installation? (Y/N) [N]: If you enter Y.2 OL-25957-01 6-31 . You can use only alphanumeric characters for the username. This user will have the privilege to enable the shell access.log Note If you want to power off the VM server from the ESX server. Step 7 LMS installation continues after validating the specified configuration details.Chapter 6 Performing Installation of Cisco Prime LMS 4. This password must contain a minimum of five characters and will also be used for the System Identity account.log and /var/tmp/ciscoworks_Year_Month_Date. Note In case of any installation errors. Note • This is the password that you must use when you login to Cisco Prime LMS.

Step 2 Insert Soft Appliance LMS 4. you can recover the password only for the first five admin usernames. The following options appears in the console: [1] Cisco Prime LAN Management Solution 4. Step 6 Click Login. Step 6 Re-enter the password for confirmation. Step 4 Enter the IP address or hostname of the host that needs to be directly managed. From the available list of admin usernames. The password should comprise of minimum of one number.iso Step 3 Invoke the VMware vSphere Client. The responses of y and n are not case sensitive. Recovering Admin Password on Soft Appliance Installed on VMware To recover the administration password on Soft Appliance installed on VMware: Step 1 Go to http://www. The Admin Password Recover window appears.com/cisco/software/release. Enter the new password. On specifying a value apart the listed number will return you an error message. Step 5 Enter the username and password of the VMware server.html?mdfid=283882189&flowid=28661&softwareid=280 775102&os=Linux&release=4. The length of password should be a minimum of six characters.2 6-32 OL-25957-01 . one lowercase and one uppercase character. Password recovery is limited to the list of admin usernames listed. Installing and Migrating to Cisco Prime LAN Management Solution 4.2 Performing Installation of LMS 4. If you enter n. Step 4 Note Step 5 Enter the number corresponding to the admin username for which you want to recover the password.2 Recovering Admin Password on Soft Appliance Installed on NCS and UCS Server To recover the administration password on Soft Appliance installed on NCS and UCS Server: Step 1 Login to a machine where you want to install LMS 4.2 Soft Appliance. Step 7 Select LMS server from the servers listed on the left pane for password recovery.1&relind=AVAILABLE&rellifecycle=&reltype=latest Step 2 Download the Cisco_Prime_LAN_Management_Solution_4_2. Step 7 Enter y to save and reboot the system.cisco.2 DVD into the server. the new password will not be saved and you will be redirected to Step 4 to continue with password recovery process.Chapter 6 Performing Installation of Cisco Prime LMS 4.2 Installation [2] Recover administrator password Step 3 Enter 2 to proceed with the password recovery process.

Step 2 Insert the LMS 4. The following options appear in the console: [1] Cisco Prime LAN Management Solution 4.2 OL-25957-01 6-33 . Step 11 Navigate to the location where you have downloaded the software image and click Open. Step 12 Select the option CD-ROM Drive and press Enter to boot the ISO image. one lowercase. A confirmation message appears. In the boot menu. and one uppercase character. Step 17 Enter y to save and reboot the system. Installing LMS 4. If you enter n. Network boot from Intel E1000 Step 10 Click the VMware tools CD icon and select CD/DVD Drive 1 > Connect to ISO image on local disk to mount the ISO in the VMware server.2 on Solaris To install LMS 4.2 for the first time on a Solaris system: Step 1 Log into the machine where you want to install LMS 4. Step 9 Click the Console tab from the tabs displayed in the right pane and press Esc key to view the boot menu in the console. Password recovery is limited to the list of admin usernames listed.2. Removable Devices 2. Enter the new password.2 Step 8 Right-click the selected server and select Power > Reset to reboot the server. From the available list of admin usernames. you can recover the password only for the first five admin usernames. the following options appear: 1. the new password will not be saved and you will be redirected to Step 14 to continue with password recovery process.2 Performing Installation of LMS 4. Click Yes to continue. The Admin Password Recover window appears. On specifying a value apart from those listed will return you an error message. Installing and Migrating to Cisco Prime LAN Management Solution 4. The responses of y and n are not case sensitive. Step 16 Re-enter the password for confirmation. The length of password should be a minimum of six characters. Hard Drive 3. CD-ROM Drive 4. The password should comprise of minimum of one number. Step 14 Note Step 15 Enter the number corresponding to the admin username for which you want to recover the password.Chapter 6 Performing Installation of Cisco Prime LMS 4.2 Installation [2] Recover administrator password Step 13 Enter 2 to proceed with the password recovery process.2 DVD.

` = ~ Enter location or q to quit [/opt/CSCOpx]: The Custom path or location you specify cannot be the sub-directory of /opt/CSCOpx. Ensure that you copy the entire contents from the DVD to the hard drive./setup. ' ? < > . installation will create a symbolic link /opt/CSCOpx to that location. Installing and Migrating to Cisco Prime LAN Management Solution 4.2 Performing Installation of LMS 4.sh Or #. Destination folder should not contain the following characters:! @ # $ % ^ & * ( ) + | } { " : [ ] . see System and Browser Requirements for Server and Client. The following message appears: Enter the location where the product will be installed.2 6-34 OL-25957-01 . the installation will abort. Step 8 Enter any of the following to specify the license for LMS 4. Make sure you have sufficient disk space.sh by entering: # chmod +x setup. A prompt appears: Press ENTER to read the following License Agreement. Step 4 Change the execution mode of permission to setup. or enter another directory. the following prompt appears: You must accept this License Agreement to proceed with the installation. you can view the license agreement details. LMS will not work without this symbolic link. Installation from local hard drive will be faster than installation from DVD. For more information on copying the contents from the DVD to the hard drive. Do you accept all the terms of the License Agreement? (y/n) [n]: Step 6 Enter y to proceed. If you choose another location. . see Installation Notes (For Solaris Only) Step 3 Copy the downloaded software image to a directory having minimum of 10 GB free space.2: • L to provide the License file location.2 Note We recommend that you run the installation from a local DVD or a local hard drive to avoid errors that may result from the network being slow or busy.2 Applications setup program. Caution Step 7 Do not remove the link after installation. The default location is /opt/CSCOpx. If you want to install from a local hard drive. For disk space requirements. Press Enter to accept the default directory for product installation. • If you enter n. you must copy the contents from the DVD to the local hard drive.sh A Welcome message appears: Welcome to Cisco Prime LAN Management Solution 4. or Press n to proceed with setup? (y/n) [y]: • If you enter y. If you enter n.sh Step 5 Run the installation setup script by entering: # sh setup.Chapter 6 Performing Installation of Cisco Prime LMS 4.

the following warning message appears: If the number of managed devices exceeds 5000. the system generates random password for database. the following message appears: Do you want to see the passwords at the end of installation? (y/n) [n]: If you enter Y. Note If you have specified LMS 10. The system uses Login password for Admin and System Identity Account passwords. Config Templates or the User Tracking Utility 2. you can setup LMS in another server to enable all the other functions for the additional devices. The installation completes without displaying more questions and the system prompt appears.2 OL-25957-01 6-35 . The following messages appear at the end of the installation: Software Installation Tool Completed Possible Warnings/Errors Encountered The warning and error messages that appear after these messages do not hinder the installation. the system uses the login password as database password. If you enter N.Chapter 6 Performing Installation of Cisco Prime LMS 4. • Q to quit the installation. If you do not have a license. Point Patches. the Login Password prompt appears. and generates a random password for casuser account. Note If cluster patches are installed for Solaris 10. only Inventory. After entering the password details. If you enter N.2 Performing Installation of LMS 4. Installation now proceeds.2 Note • E for an evaluation mode. you can select the Evaluation Mode. In this mode. all the passwords will be displayed at the end of installation. config. Select Admin > System > Device Management Functions to disable the other functions. Ensure security of the passwords. the following prompt appears: Passwords will be displayed in an unencrypted form. The alert message appears prompting you to use the login password as database password (Y/N)? If you enter Y. Note The installation log contains steps to download and install the latest Service Packs. Step 9 Enter the LMS Login password and confirm it.000 devices license. Installing and Migrating to Cisco Prime LAN Management Solution 4.0 for LMS. you can provide license information later to fully enable the product. However. Enter y to continue Step 10 Enter Y. and Image Management functions can remain enabled. They only indicate that you need to take corrective actions after the installation has been completed. you must reboot your system after installing LMS. You must obtain a valid License Key within 60 days. the passwords will not be displayed.2. Device Package updates. This is the default option. After specifying the License file for LMS 4.

Step 4 Read the prerequisite details and click OK.2 on Windows To install LMS 4. Installation from local hard drive will be faster than installation from DVD. The Prerequisites window appears.Chapter 6 Performing Installation of Cisco Prime LMS 4. Ensure that you copy the entire contents from the DVD to the hard drive.2 6-36 OL-25957-01 . Installing LMS 4.2 To prepare the client system for use.exe file. The LMS Setup window appears.exe or setup. For troubleshooting information. If you want to install from a local hard drive. Double-click on the autorun. Installing and Migrating to Cisco Prime LAN Management Solution 4. Step 2 Insert the LMS 4.2 Performing Installation of LMS 4. see Checking Processes After Installation and Understanding Installation Error Messages. you must copy the contents from the DVD to the local hard drive.2.2 for the first time on a Windows system: Step 1 Login as administrator to the machine where you want to install LMS 4.2 DVD. see System and Browser Requirements for Server and Client. Note Step 3 We recommend that you run the installation from a local DVD or a local hard drive to avoid errors that may result from the network being slow or busy.

Installing and Migrating to Cisco Prime LAN Management Solution 4. You must obtain a valid License Key within 60 days. • Purchase . which is the default option and follow Step 9 . Step 9 Enter the Login password. and generates a random password for casuser account. see LMS Login and Database Passwords. The Choose Destination Folder dialog box appears. if you have selected Purchase license information.2 Performing Installation of LMS 4. Destination folder should not contain the following characters:!@#$%^&*()+|}{":[]. If the system requirement is not met. see Server Requirements on Windows Systems.If you do not have a license you can select the Eval.2 OL-25957-01 6-37 .Chapter 6 Performing Installation of Cisco Prime LMS 4. To view the system requirement details. The system uses Login password for Admin and System Identity Account passwords. click View button.. To view the license details. Step 6 Click Browse button to choose the destination folder where Cisco Prime LMS will be installed. click View button. Click Browse button to specify the License File Location.`=~ The default folder is SystemDrive:\Program Files\CSCOpx.2 Step 5 Select I accept the terms of the license agreement checkbox. For more infomration on passwords.If you have purchased a license with the product you can select Purchase.'?<>. Step 7 Step 8 Select one of the following: • Eval .

Device Package updates. If you do not select the checkbox.2 Step 10 Re-enter the Login password to confirm. Installation Information Provides information on how to download and install the latest Service Packs. However. Step 11 Select Use the above password for the Database checkbox if you want to use the Login password as your database password. only Inventory. and Image Management functions can remain enabled. Installing and Migrating to Cisco Prime LAN Management Solution 4. database password will be generated randomly. you can setup LMS in another server to enable all the other functions for the additional devices. Point Patches. config. You can view the error details on clicking the View button. You must obtain a valid license key from Cisco. or the User Tracking Utility 2. Step 12 Click Install to continue. The Reboot window has view buttons that allow you to view the following details: • Errors and Warnings • Installation Information • Password Details • Health Monitor Report Errors and Warnings The View button will be enabled only if errors are encountered during installation. Password Details Allows you to view the following LMS Password details: • User Admin Password • User Guest Password • System Identity Account Password • Database Password Health Monitor Report The Health Monitor report provides the following Hardware Parameter details: Step 13 • Memory availability • Swap • CPU • DSN • Backup status • Number of MIB objects being polled • Maximum number of MIB objects that can be managed • Syslog database size Click Reboot button to restart your machine. Config Templates. Select Admin > System > Device Management Functions to disable the other functions.Chapter 6 Performing Installation of Cisco Prime LMS 4.2 Performing Installation of LMS 4.0.com within 60 days. The Reboot window appears after the installation is complete.2 6-38 OL-25957-01 . If the number of managed devices exceeds 5000.

For troubleshooting information. We recommend that you run the installation from a local DVD or a local hard drive to avoid errors that may result from the network being slow or busy. It continues the installation based on your inputs provided in a file. The answer file contains the following name=value pairs: Property Description destination Optional. you must copy the contents from the DVD to the local hard drive. Step 3 Enter the following commands to install LMS 4. To install LMS 4.2 DVD. Creating an Answer File The answer file is an ASCII file that provides the required inputs for quiet installations.Chapter 6 Performing Installation of Cisco Prime LMS 4.2 To restart your machine later.2 in silent mode: Step 1 Note Insert the LMS 4.sh -q answer_file_name QUIET answerfile= answer_file_name where answer_file_name is the full path of the user input file stored on the system. Step 2 Navigate to images/disk1 directory at the command prompt.2 in silent mode: • On Solaris: sh • On Windows: setup. click Reboot Later button. To prepare the client system for use.2 OL-25957-01 6-39 . Step 4 Restart your system after the installation is complete. adminPassword Specifies the login password for the admin user. See Creating an Answer File and Sample Answer Files for more information. Ensure that you copy the entire contents from the DVD to the hard drive. You should save the installation inputs in a file and store the file in the system.2 in silent installation mode. Installation from local hard drive will be faster than installation from DVD. If you want to install from a local hard drive.2 Performing Installation of LMS 4. Allows quiet installation to install into a directory other than NMSROOT. This is mandatory. Installing and Migrating to Cisco Prime LAN Management Solution 4. If not specified.2 in Silent Mode Silent installation or unattended installation is supported in the LMS single installer. see Checking Processes After Installation and Understanding Installation Error Messages. see System and Browser Requirements for Server and Client. Silent install does not prompt for your inputs. The installation starts. installation goes into /opt/CSCOpx on Solaris or c:\Program Files\CSCOpx on Windows.exe setup. You can perform only a fresh installation of LMS 4. Installing LMS 4.

If no casuser password is specified in the answer file.Chapter 6 Performing Installation of Cisco Prime LMS 4. systemIdentityAccountPassword Password for the System Identity Account. • If the random password is successful. • If the random password fails. installation attempts random password. (Windows only) Sample Answer Files On Windows: #--.end of answer file On Solaris: #cat /tmp/answer_file ##Sample Answer file adminPassword=admin secretPassword=admin destination=/opt/CSCOpx The sample answer files are also available in the Software image at the directory disk1/install. installation attempts to load the casuser password from the answer file. In quiet mode.2 secretPassword Specifies the login password for the secret user. and might fail if the random password does not pass the company policy. (Solaris only) casuser (Windows Only) If casuser password does not exist by the time of installation.2 The following upgrade paths are supported: Installing and Migrating to Cisco Prime LAN Management Solution 4. This is mandatory.begin answer file #--. installation opens a dialog requesting new password.2 6-40 OL-25957-01 . then no input is required. Upgrading to LMS 4. the framework generates random password for casuser.hash sign (#) is allowed to mark comments systemIdentityAccountPassword=admin casuser=casuser destination=C:\PROGRA~2\CSCOpx adminPassword=admin #--.2 Upgrading to LMS 4.

The data is automatically migrated during installation. 2. Install LMS 4.2. Migrate your data to LMS 4.Chapter 6 Performing Installation of Cisco Prime LMS 4. Install LMS 4.1. LMS 4.2 using the instructions explained in the section Remote Upgrade to LMS 4. 1. Install LMS 4. 2. Migrate your data to LMS 4.0.2. 1. 3.2 using the instructions explained in the section Remote Upgrade to LMS 4.2 OL-25957-01 6-41 .2 over LMS 4. Install LMS 4.2. 3. The data is automatically migrated during installation.2.2.1. Installing and Migrating to Cisco Prime LAN Management Solution 4.2 SP1.1. 3.2 Table 6-3 Upgrade and Data Migration Procedure Current LMS Version Type of Upgrade LMS 4.2 SP1 Remote migration 1. Back up the data in the old machine having LMS 4. LMS 3. Back up the data in the old machine having LMS 3.0. Install LMS 4.2. Back up the data in the old machine having LMS 4.1 Remote migration Direct inline migration 1.1.1 Remote migration Direct inline migration Procedure 1. Migrate your data to LMS 4.2 over LMS 4.2 Upgrading to LMS 4. 2.0.2 using the instructions explained in the section Remote Upgrade to LMS 4.

6 3. Upgrade from the earlier versions of LMS to LMS 2.0/install/guide/dmg.6 SP1.2 – Readme for CiscoWorks LMS 2.5. click here for more details. see http://www.01 > LMS 4.2 Upgrading to LMS 4.1 >LMS 4.2.1.0.0.6 and migrate the data.5.2 >LMS 4.0.2 LMS 2.6 > LMS 4.com/en/US/docs/net_mgmt/ciscoworks_la n_management_solution/4. Install LMS 4.2 is not supported.6/LMS 2. 2.6.0. Migrate the data to LMS 4.html 5. LMS 2.0. From LMS 4. you can perform direct inline or remote upgrade. LMS 4.0. Remote migration 1.2.0 Direct inline upgrade to December 2007 update.1 in the new machine. 4.2.2. Back up the data in the old machine.1 The suggested upgrade path is: LMS 2.5.5 / LMS 2. For more information.6 Update on Solaris LMS 2. Install LMS 4.0 > LMS 4.0 > LMS 4. you can perform direct inline or remote upgrade.cisco.cisco. From LMS 4. 2.1 to LMS 4.0 December 2007 update/LMS 3. LMS 3. LMS 3. Installing and Migrating to Cisco Prime LAN Management Solution 4. Back up the data in the old machine.0.com/en/US/docs/net_mgmt/ciscoworks_la n_management_solution/4.2 6-42 OL-25957-01 .1 Procedure 1.2 is not supported. using the instructions in: The suggested upgrade path is: – Readme for CiscoWorks LMS 2. LMS 2.6 Update on Windows – Data Migration Guide for LAN Management Solution 2. http://www. LMS 2.2 / LMS 2. Migrate the data to LMS 4.2 Table 6-3 Upgrade and Data Migration Procedure (continued) Current LMS Version Type of Upgrade LMS 2. 3.0/LMS 3.2. Remote migration LMS 3. click here for more details.1> LMS 3.1.0/install/guide/dmg.6 SP1/ LMS 3.html 4. Install LMS 4. Install LMS 4.1 in the new machine.0. Direct inline upgrade to LMS 4.1 to LMS 4.Chapter 6 Performing Installation of Cisco Prime LMS 4.1 > LMS 2.

1 installed server.Chapter 6 Performing Installation of Cisco Prime LMS 4.2 OL-25957-01 6-43 .gz to local disk partition of LMS 4. a.2 Inline Upgrade to LMS 4..gz file from CCO or DVD.tar.tar. A repository contains URL and credential details myhost/admin# configure terminal myhost/admin(config)# repository <<myrepo>> myhost/admin(config-Repository)# url ? Step 5 <WORD> Enter repository URL.1 to LMS 4.1 installed server (/localdisk). myhost/admin# b.tar.2 Upgrading to LMS 4. Step 3 Login with your credentials to the VM Console through Vsphere client. Step 2 Copy the Cisco_Prime_LAN_Management_Solution_4_2_Upgrade. Step 4 Create either a local or remote repository.2: Step 1 Download the Cisco_Prime_LAN_Management_Solution_4_2_Upgrade.gz to /localdisk partition of LMS 4... including server and path info (Max Size . The following IOS CLI shows how to combine the URL to a repository that uses an anonymous FTP server: myhost/admin(config-Repository)# url ftp://<<ftp_location>> myhost/admin(config-Repository)# user <<ftp_username>> password plain <<ftp_password>> myhost/admin(config-Repository)# exit myhost/admin(config)# exit myhost/admin# write mem Generating configuration. Installing and Migrating to Cisco Prime LAN Management Solution 4.2 on Soft Appliance To upgrade from LMS 4.. myhost/admin# You can use the above mentioned steps for other protocols. The following IOS CLI shows how to combine the URL to a repository that uses a local storage: Before creating repository copy the downloaded Cisco_Prime_LAN_Management_Solution_4_2_Upgrade.80) cdrom: Local CD-ROM drive (read only) disk: Local storage ftp: URL using a FTP server http: URL using a HTTP server (read only) https: URL using a HTTPS server (read only) nfs: URL using a NFS server sftp: URL using a SFTP server tftp: URL using a TFTP server Combine the URL to the repository that uses a local or remote storage. myhost/admin(config-Repository)# url disk: myhost/admin(config-Repository)# exit myhost/admin(config)# exit myhost/admin# write mem Generating configuration.

2 on Windows The LMS 4.2 upgrade on Soft Appliance takes approximately more than one hour in the local server.gz <<myrepo>> Save the ADE-OS running configuration?(yes/no) [yes]? Step 7 Note Press Enter to continue with LMS 4.Chapter 6 Performing Installation of Cisco Prime LMS 4. Step 3 Login to the machine where LMS 4. You should use the appliance server only after upgrade process is complete and when the login prompt appears.1) to LMS 4.2 on Windows. Installing and Migrating to Cisco Prime LAN Management Solution 4.1) is installed. LMS 4.2 inline upgrade procedure for Windows is same as the installation procedure explained in the section Installing LMS 4.2 inline upgrade procedure for Solaris is same as the installation procedure explained in the section Installing LMS 4.2 is to be installed.2 SP1. See Installing LMS 4. myhost/admin#application upgrade Cisco_Prime_LAN_Management_Solution_4_2_Upgrade.2 on a different Solaris machine: Step 1 Login to the machine where the previous version of LMS (LMS 3.2 on Solaris.2 on Solaris • Remote Upgrade to LMS 4.2 on Solaris To upgrade from the previous versions of LMS (LMS 3.tar.2.2 6-44 OL-25957-01 .2 SP1.2 This section contains information on: • Remote Upgrade to LMS 4. Step 4 Follow the install procedure to install LMS 4. LMS 4.2 on Solaris.2.2 on Windows Remote Upgrade to LMS 4.01 or LMS 4.2.2. Inline Upgrade to LMS 4. Step 5 Migrate the data to LMS 4. Specify the backup folder during inline upgrade to LMS 4.01 or LMS 4. Inline Upgrade to LMS 4. Specify the backup folder during inline upgrade to LMS 4.2 Remote Upgrade to LMS 4.2 on Solaris The LMS 4. LMS 4. Remote Upgrade to LMS 4. Step 2 Take a backup of the LMS data.2 Step 6 Run the below command in the admin console in VSphere client.2 upgrade.

2 on Windows.2 Verifying the Installation To migrate and restore the LMS data.2 installation by following either of these procedures.2 on Windows To remote upgrade from the previous versions of LMS (LMS 3. a warning message appears stating that there is a mismatch in the applications data. see Chapter 4.2. LMS 4. Verifying the Installation You can verify LMS 4. ensure to set them prior to LMS installation. For further information on HA/DR configuration. Note While setting up HA and DR environment in LMS server. Installing and Migrating to Cisco Prime LAN Management Solution 4.2.01 or LMS 4.2. Step 2 Take a backup of the LMS data. You can ignore this message and continue the data restore.2 SP1 and restore the data on LMS 4. You can ignore this message and continue the data restore. See Installing LMS 4.2.2.01 or LMS 4.1) to LMS 4. see Migrating Data to Cisco Prime LAN Management Solution 4. Notes for Remote Upgrade When you back up the data from LMS 3. see Chapter 4.1) is installed.2 is to be installed. LMS 4. Notes for Remote Upgrade When you back up the data from LMS 3.2. For more details on backing up and restoring data.2 SP1.2 SP1 and restore the data on LMS 4.Chapter 6 Performing Installation of Cisco Prime LMS 4. “Setting Up Cisco Prime LMS in High Availability and Disaster Recovery Environment”. For further information on HA/DR configuration. “Setting Up Cisco Prime LMS in High Availability and Disaster Recovery Environment” Remote Upgrade to LMS 4. Step 3 Log into the machine where LMS 4.2 OL-25957-01 6-45 . see Migrating Data to Cisco Prime LAN Management Solution 4.2 on a different Windows machine: Step 1 Log into the machine where the previous version of LMS (LMS 3. Step 5 Migrate the data to LMS 4. To migrate and restore the LMS data follow the procedure in Migrating Data to Cisco Prime LAN Management Solution 4. Note While setting up HA and DR environment in LMS server. a warning message appears stating that there is a mismatch in the applications data. For more details on backing up and restoring data. follow the procedure in Migrating Data to Cisco Prime LAN Management Solution 4.2 SP1.2.2. Step 4 Follow the install procedure to install LMS 4. ensure to set them prior to LMS installation.

• Select Admin > System > Server Monitoring > Processes from the menu. refer to the Managing Processes in the Administration of Cisco Prime LAN Management Solution 4.2.: Functionalities Common Services Network Topology. The services that should be appear after installation are listed below. For details on the various process statuses.2 installation using either of these methods: • Enter the command pdshow from NMSROOT/bin.2 Verifying the Installation Procedure 1 You can verify LMS 4.2 6-46 OL-25957-01 . to see various processes and their status. Where. NMSROOT is the LMS installation directory (by default. Config and Image Management Services/Processes • Apache • EDS-GCF • CmfDbEngine • ESS • CmfDbMonitor • EssMonitor • CMFOGSServer • EventFramework • CSDiscovery • FDRewinder (Only on Solaris) • CSRegistryServer • jrm • DCRServer • LicenseServer • DCRDevicePoll • NameServer • diskWatcher • NameServiceMonitor • EDS • Proxy (Windows only) • CSSCPServer • Tomcat • TomcatMonitor • ANIServer • UTLITE • ANIDbEngine • UTMajorAcquisition • UTManager • MACUHIC • VNMServer • WlseUHIC • ChangeAudit • RMEDbEngine • ConfigMgmtServer • SyslogAnalyzer • ConfigUtilityService • SyslogCollector • CTMJrmServer • PMCOGSServer • EnergyWise • EssentialsDM • ICServer • Compliance and Audit Manager (CAAM) Server Installing and Migrating to Cisco Prime LAN Management Solution 4. Layer 2 Services and User Tracking Inventory. SystemDrive:\Program Files\CSCOpx and SystemDrive is the Windows operating system installed directory and for Solaris and Soft Appliance it is /opt/CSCOpx).Chapter 6 Performing Installation of Cisco Prime LMS 4.

and if you have installed the LMS on the default port.Chapter 6 Performing Installation of Cisco Prime LMS 4.2 Accessing LMS Server LMS. To access the server from a client system. enter: https://server_name :443 where server_name is the hostname of the server on which you have installed LMS. enter: http://server_name :1741 • If SSL is enabled. enter any one of these URLs in your web browser: • If SSL is disabled and if you have installed the LMS on the default port.2 OL-25957-01 6-47 . uses port number 1741 to access the LMS Server in normal (HTTP) mode and port number 443 to access the server in secure (HTTPS) mode. The following entry appears in the Products Installed table. To verify the installation. Installing and Migrating to Cisco Prime LAN Management Solution 4. The LMS Login page appears. by default. Select Admin > System > Software Center > Software Update and the Software Updates page appears.2 Accessing LMS Server Functionalities Fault Management Services/Processes • AdapterServer • FHPurgeTask • AdapterServer1 • FHDbEngine • DataPurge • FHServer • DfmServer • Interactor • DfmServer1 • Interactor1 • DFMLogServer • InventoryCollector • DFMCTMStartup • InventoryCollector1 • DfmBroker • INVDbEngine • DFMMultiProcLogger • NOSServer • DFMOGSServer • PMServer • EPMServer • PTMServer • EPMDbEngine • TISServer IPSLA Performance Management • IPMProcess • IPMOGSServer • IpmDbEngine Device Performance Management • UPMDbEngine • UPMDbMonitor • UPMProcess Procedure 2 You can also verify the installation using Software Center. You can verify the installation using the Products installed dialog box. Product Name Version With Patch Level LAN Management Solution 4.

0 To clear the cache and cookies: Step 1 Go to Tools menu. for more information see. Port number 6000 is reserved by Firefox.0 and 9. Step 2 Select Clear Recent History. you should change the SSL port number of the LMS web server from 443 to another port that is available. you will not be able to launch LMS using the Firefox browser. Here are the steps for deleting cache and cookies for the supported browsers and versions in LMS: • Internet Explorer 8. you would require the IIS service to be enabled for HPOV to install and run. Note If you have accessed LMS earlier.Chapter 6 Performing Installation of Cisco Prime LMS 4. Step 2 Select Delete Browsing History. click Okay. You must ensure that you do not configure port 6000 during installation. See Administration of Cisco Prime LAN Management Solution 4.0 and 9. scripts are not loaded. Clearing Cache and Cookies The instructions for clearing the cache and cookies may be different for each browser and version. we recommend you to clear the browser cache and delete cookies before logging into LMS again. and that has a number in the range 1026 to 65535. See Clearing Cache and Cookies for more information. Note Port Scanning is not recommended in LMS.2 Accessing LMS Server You can change the default web server port numbers (for HTTP and HTTPS modes) using the changeport utility. To avoid a conflict. On a Windows system.2 6-48 OL-25957-01 . Step 3 Select the check box for Temporary Internet Files and Cookies.0 and 9.0 and 9.0 To clear the cache and cookies: Step 1 Go to Tools menu. Mozilla FireFox 8.2 for more information. if you are using HPOV as your third party NMS application. Installing and Migrating to Cisco Prime LAN Management Solution 4. which is the default port for the LMS web server when installing LMS. after installation (for all the three operating systems). The IIS web server runs on SSL port 443.0 Internet Explorer 8. Step 4 Click Delete. if you enter 6000 as the SSL port number. Once the files have been deleted. as Internet Explorer Enhanced Security Configuration (IE ESC) is turned on in IE 8 browser. When you access the LMS Windows 2008 server using Internet Explorer 8. Enabling Loading of Scripts in Windows 2008. except 6000.0 • Mozilla FireFox 8.

Contact the LMS server administrator if you do not know the password. Step 2 Click Configure IE ISC under Security Information.2 for more information. as Internet Explorer Enhanced Security Configuration (IE ESC) is turned on in IE 8 browser. adding portlets. See Understanding the Cisco Prime LMS in Getting Started with Cisco Prime LAN Management Solution 4. changing dashboard layout. To disable the Internet Explorer Enhanced Security Configuration option in IE 8: Step 1 Select Start > All Programs > Administrator Tools > Server Manager. and the password in the Password field of the Login page. Step 5 Select: Step 6 • Cache to clear the browser cache. icons for viewing favorites. You are now logged into LMS server. Installing and Migrating to Cisco Prime LAN Management Solution 4. searching objects.Chapter 6 Performing Installation of Cisco Prime LMS 4. Step 5 Restart the browser. Step 4 Click OK. Step 3 Click the Off option for both Administrators and Users.2 OL-25957-01 6-49 . fault bar. The Server Summary page appears. Step 4 Select Details. The LMS Getting Started Introduction page appears. IE ESC reduces the exposure of your server to potential attacks from Web-based content. to login for the first time. The Internet Explorer Enhanced Security Configuration popup appears. access to information portlets. • Cookies to delete the cookies. Step 2 Click Login or press Enter. The LMS server administrator can set the passwords for admin and guest users during installation. The new LMS User Interface provides easy access to functions based menus. Enabling Loading of Scripts in Windows 2008 When you access the LMS Windows 2008 server using Internet Explorer 8. and more. scripts are not loaded. viewing legacy navigation. Logging into Cisco Prime LMS Server After you have accessed the LMS server. do the following: Step 1 Enter the username in the User ID field. Click Clear Now.2 Logging into Cisco Prime LMS Server Step 3 Select Everything from the Time Range to Clear drop-down list.

2 Uninstalling LMS 4. C:/LMS_uninstall_YYYYMMDD_hhmmss.2 on Solaris To uninstall LMS 4.log.2 Uninstalling LMS 4.2 6-50 OL-25957-01 .2 This section contains: • Before You Begin Uninstallation • Uninstalling LMS 4. for example. Use the Uninstall option to remove LMS files and settings./uninstall. Enter 'C' to quit the uninstall and manually delete the collectors using IPSLA Performance Management CLI. and uninstall LMS.'N' to continue with uninstall without deleting the collectors in the device. Delete the configured collectors to remove the corresponding collector entries from the source routers. You must be logged in as administrator to uninstall. • The install folder will be removed and the casuser will be removed after uninstallation of LMS 4. The following message appears: LMS is currently installed in the server. Default value is 'N'.2 on Solaris • Uninstalling LMS 4.Chapter 6 Performing Installation of Cisco Prime LMS 4. Installing and Migrating to Cisco Prime LAN Management Solution 4. Uninstalling LMS 4. If the uninstallation is not performed by an administrator or a user with equivalent privileges.2 on a Solaris system: Step 1 Enter the following commands as root to start the uninstall script: # cd /opt/CSCOpx/bin/ where /opt/CSCOpx is the default installation directory.sh command We recommend you not to use /opt/CSCOpx/bin/uninstall.2.2 on Windows Before You Begin Uninstallation The following are some precautionary notes on uninstallation that you must read: Note • The uninstall log file will be generated using time stamp with the YYYYMMDD_hhmmss format. Enter 'Y' to delete the collectors in the device and continue with the uninstall. the uninstallation may not complete successfully. enter the . Step 2 Note From the /opt/CSCOpx/bin/ directory. • Enter y to delete the collectors in the device and continue with the uninstall.sh command to uninstall LMS The uninstall messages get appended to the /var/tmp/LMS_uninstall_20060623_102035. You should do either one of the following: • Enter c to quit the uninstall and manually delete the collectors using IPSLA Performance Management CLI.

You should do either one of the following: • Click Cancel to quit the uninstall and manually delete the collectors using IPSLA Performance Management CLI. Click "Yes" to delete the collectors in the device and continue with the uninstall.notice. • Click No to continue with uninstall without deleting the collectors in device The uninstallation proceeds and the Uninstallation Complete dialog box appears after uninstallation completes. the following error message appears: Installation of Cisco Prime Lan Management Solution 4.err. Step 2 Select Yes.2 • Enter n to continue with uninstall without deleting the collectors in device The uninstallation proceeds.2 OL-25957-01 6-51 . If the uninstallation completes with errors. Click "No" to continue with uninstall without deleting the collectors in device. Uninstalling LMS 4. CLick "Cancel" to quit the uninstall and manually delete the collectors using IPSLA Performance Management CLI.log for details. Step 3 Check the following files after uninstallation and ensure to perform the following: • /etc/syslog.alert. Uninstallation process begins.conf Ensure that the LMS TFTP entry is removed.Chapter 6 Performing Installation of Cisco Prime LMS 4. • Click Yes to delete the collectors in the device and continue with the uninstall. Default is 'No'. Delete the configured collectors to remove the corresponding collector entries from the source routers.local0.2 have been removed. Some errors occured during installation.info. • /etc/services Ensure that port assignments for LMS 4.crit. • /etc/inetd.local0.local0. See NMSROOT /Cisco_Prime_uninstall_YYYYMMDD_hhmmss.log .local0. I want to restart my computer now and click Finish.2 on a Windows system: Step 1 Go to the Windows desktop and select Start > Programs > Cisco Prime LMS > Uninstall Cisco Prime LMS.local0.2 completed.warning.debug /var/adm/CSCOpx/log/dmgtd .2 Uninstalling LMS 4.local 0.local0. the following messages appear: All files were deleted successfully. After the uninstall is complete. The following message appears: LMS is currently installed in the server.conf Ensure that the following entry is removed: local0.2 on Windows To uninstall LMS 4.emerg. Installing and Migrating to Cisco Prime LAN Management Solution 4. and uninstall LMS. Possible Warnings/Errors Encountered The uninstallation program lists the warning and error messages.

Installing and Migrating to Cisco Prime LAN Management Solution 4.2 by running the installation program on the system currently running the product.com/en-us/sysinternals/bb896653. Click Yes and proceed with the installation. • In Windows. locked files window might appear during re-installation.2 Re-installation is installing the product over the existing one without performing an uninstallation. Re-installing LMS 4. To avoid WMI conflicts. follow the similar procedure as detailed in Performing Installation of LMS 4. else the installation will crash due to overwrite of the files loaded in the memory. see Password Information. LMS 4.2 Re-installing LMS 4.2. you can choose to enter new passwords or retain the existing ones. For more information on passwords.2 supports new installation and re-installation of applications at the same time. To reinstall LMS 4.aspx • In Windows.2. You can re-install LMS 4. Notes for Re-installation • During re-installation. The locked files list: – Appears when some dll or exe located in NMSROOT has valid reference handles in the memory during installation. if the WMI service is up and running. This locks processes and impedes installation. Re-installation preserves the settings from the previous installation. Do you want to proceed? Click Yes to proceed with this installation. • You will be prompted to provide a backup location.2 Caution You must restart your system after the uninstallation is complete. this Setup program will stop and immediately restart the WMI service.2 6-52 OL-25957-01 . You can verify the exe that locks the dll by using the process explorer tool available at the Microsoft site at: http://technet.Chapter 6 Performing Installation of Cisco Prime LMS 4. the following message appears when installation starts: Windows Management Instrumentation (WMI) is running. Click No to exit installation.microsoft. The subsequent installation of other LMS products may fail if you do not restart your system. – Appears so that you can stop or kill the file that uses this dll for the installation to proceed.

and contains the following sections: • Overview of Migration to LMS 4.1.2 Migration is the process of carrying over data from an older version of LMS to a newer version of LMS.2 OL-25957-01 7-1 .2.Process by which all the configuration files and collected data can be backed up from application database.1/4. You have to freshly install LMS 4. as the file name changes from the upper case to the lowercase. the restore may fail due to the changes in the file name and checksum. 3.2 can be done using the following methods: Note • Normal Backup . • Selective Backup .1 and LMS 4.1 • Guidelines to Post-Upgrade Activities Overview of Migration to LMS 4.1. On Solaris machine.2 SP1.0.0.2 and then perform remote data migration from LMS 3.2 This chapter describes how to migrate data to LMS 4.2 • Scope of Data Migration • Migrating Data From LMS 3. LMS 4.2 SP1.0. Backing up the older version of LMS data. If not.Process by which only required system configurations and data can be backed up. LMS 4. 2. the backed up folder must be compressed and transferred. Installing the newer version of LMS. Installing and Migrating to Cisco Prime LAN Management Solution 4. LMS 4. Restoring the backed up data. Data Migration to LMS 4.1 or LMS 4.2 does not support direct upgrade from previous versions other than LMS 4.CH A P T E R 7 Migrating Data to Cisco Prime LAN Management Solution 4. Migration involves: 1.

Layer 2 Services and User Tracking. migration is supported across different NMSROOT directories. Config and Image Management Data Migration Scope • Fault Management Data Migration Scope • IPSLA Performance Management Data Migration Scope • CiscoWorks Assistant Data Migration Scope • CiscoView Data Migration Scope • Device Performance Management Data Migration Scope • Portal Data Migration Scope Data Migration to LMS 4. Config and Image Management. If any FTP client software is used. Network Topology. Inventory.2. You can ignore this message and continue the data restore. Fault Management. The data migration will not be successful if you transfer the backup data in ASCII or Auto mode Notes for Remote Migration When you back up the data from LMS 3. This section contains the following topics: • Common Services Data Migration Scope • Network Topology. transfer the data in Binary mode.2 SP1 – LMS 4. where NMSROOT is the LMS installation directory. Ensure that all the prerequisites are addressed.2. ensure that the default transfer mode is set to Binary. Layer 2 Services and User Tracking Data Migration Scope • Inventory. Device Performance Management and Portal when you upgrade to LMS 4. IPSLA Performance Management.1 – LMS 4.2 can be done using the following methods: • Normal Backup . CiscoView.2 Scope of Data Migration Note While copying the backup data from remote Solaris servers.Chapter 7 Migrating Data to Cisco Prime LAN Management Solution 4.2 7-2 OL-25957-01 . a warning message appears stating that there is a mismatch in the applications data. it is: – /opt/CSCOpx for Solaris and Soft Appliance – C:\Program Files\CSCOpx for Windows. Refer Prerequisites for more details.1 – LMS 4. Installing and Migrating to Cisco Prime LAN Management Solution 4. By default.2 SP1and restore the data on LMS 4.2 Normal backup or selective backup can be chosen to restore the data from these versions to the LMS Soft Appliance server.0. Scope of Data Migration This section lists the data that is migrated for Common Services. • On all platforms. where C: is the System Drive • Cross platform data migration from Solaris to Soft Appliance is supported for the following LMS versions: – LMS 3.Process by which all the configuration files and collected data can be backed up from application database.

2 OL-25957-01 7-3 .Chapter 7 Migrating Data to Cisco Prime LAN Management Solution 4. Installing and Migrating to Cisco Prime LAN Management Solution 4.2 Scope of Data Migration • Selective Backup .Process by which only required system configurations and data can be backed up.

Solaris and Soft Appliance.0.1/4. • LDAP Configuration— LDAP Configuration are migrated only when you restore data from LMS 3.2 for Windows.2 for Windows. Groups data. Solaris and Soft Appliance.1/4.2 Scope of Data Migration Common Services Data Migration Scope The Common Services (CS) data can be backed up using either using the Normal or the Selective mode. • DCR Exclude list— DCR Exclude list are migrated only when you restore data from LMS 3. • Unreachable Device Polling Settings— Unreachable Device Polling Settings are migrated only when you restore data from LMS 3. Installing and Migrating to Cisco Prime LAN Management Solution 4.1/4.1/4. Solaris and Soft Appliance.0.1/4.2 for Windows. Solaris and Soft Appliance. and other data stored in the database • Discovery settings and Scheduled jobs • Local User Policy Setup • System Preferences • Multiple Default Credentials— Multiple Default Credentials are migrated only when you restore data from LMS 3.2 SP1 and LMS 4. DCR data.1/4.0.1/4.2 SP1 and LMS 4.0.1/4.2 for Windows.com User configuration • Proxy User configuration • Jobs and Resources data.1/4.2 SP1 and LMS 4.1/4.Chapter 7 Migrating Data to Cisco Prime LAN Management Solution 4.2 SP1 and LMS 4.0.2 7-4 OL-25957-01 .2 SP1 and LMS 4. Normal Backup The following data gets migrated: • LMS User information • Single Sign-on configuration • Device and Credential Repository (DCR) configuration • Peer Certificates and Self Signed Certificates • Peer Server Account information • Login Module settings • Software Center map files • License data • Core Client Registry • System Identity Account configuration • Cisco.2 for Windows. • Logrot Configuration— Logrot Configuration are migrated only when you restore data from LMS 3. Solaris and Soft Appliance.1/4.2 for Windows. • Policy Configuration— Policy Configuration are migrated only when you restore data from LMS 3.0.2 SP1 and LMS 4.1/4. Solaris and Soft Appliance.

2 license • Move some of the unnecessary devices from the Managed state to Unmanaged state and move necessary devices from the Suspended state to the Managed state. ACS Backup / Restore Behavior in LMS 4. Installing and Migrating to Cisco Prime LAN Management Solution 4. "Group1" of CS alone will be retained. • Case2: If you have "Group1" in CM and RME (part of earlier LMS versions) while backing up data from LMS 3. "Group1" of CM and RME will be deleted. the respective number of devices will be moved to Managed state and the remaining devices will be moved to Suspended state.2 • Case1: If you have "Group1" in CS.2 OL-25957-01 7-5 . So all the collections will be running only for the Managed devices in UDM.2.0) while backing up data from LMS 3.2 license count.Chapter 7 Migrating Data to Cisco Prime LAN Management Solution 4. Same Name User Defined Groups in Different Applications (backup data) Behavior After Restore in LMS 4. For details on the behavior of device states see UDM Device State Change After Migration Based on License Limit. the history of the data will be maintained.2. Immediate.2 server and have been managing some set of the devices. after the migration.2 SP1 then after restoring the backed up data in LMS 4.2 While restoring ACS backup from LMS 3. the backed up data will be the backed up data will be restored in LMS 4.2 server and the UDM policy will be set as Managed By All devices. If you want to run the collections for Suspended devices. CM and RME (part of LMS versions earlier to LMS 4. But for the Suspended devices. No user or groups will be imported from ACS. the Authentication mode will be changed to Local Authentication Mode. After Migration UDM Policy is Set as Managed By All devices by Default If you have configured UDM policy (Managed By Group) in freshly installed LMS 4. "Group1" of both CM and RME will be deleted. Based on the LMS 4.2 SP1 then after restoring the backed up data in LMS 4.2 SP1. and if you migrate LMS data from the older version to LMS4. The authentication and authorization will be done locally. you can either: • Upgrade the LMS 4.2 Scope of Data Migration Selective Backup When you run a selective data backup from CLI. and Completed jobs data for all applications UDM Device State Change After Migration Based on License Limit UDM will get the count of managed devices from PIDM table of the backup data (only distinct device IDs). all the data mentioned above gets backed up except: • Software Center map files • Once.2.

Layer 2 Services and User Tracking Data Migration Scope Network Topology. UT Archives and VNM Archives Installing and Migrating to Cisco Prime LAN Management Solution 4. Following are the conditions for the group settings: • If the groups exist with same name in CS and CM (part of earlier LMS versions).2 Scope of Data Migration Network Topology.0. all the data mentioned above gets backed up except: • Device Details • Port and VLAN Details • Campus Archives. then both the groups will be dropped.2 SP1 and LMS 4.1/4. Selective Backup When you run a selective data backup from CLI.2 7-6 OL-25957-01 .properties will be applicable only for same version backup and restore. • MAC Detection Settings • Device Details • Port and VLAN Details • Campus Jobs and Archives • User Tracking Jobs and Archives • VNM Settings.1/4. TrustSec related settings available in IDMMonitor. Solaris and Soft Appliance. • If the groups exist with same name in CM and RME (part of earlier LMS versions). Layer 2 Services and User Tracking data in LMS 4.2 (known as CM in earlier LMS versions) can be backed up using either the Normal or the Selective mode. VRF-lite) • Data Collection Scheduled Details • User Defined Groups • Config Credentials • Data Purge Settings • Trap Configuration Settings • Custom Reports and Layouts • Topo Map Preferences—This is applicable only for upgrade • Topology layouts—Manually updated topology layouts will not be migrated for upgrade and backup/restore.2: • SNMP Settings • Settings related to Layer 2 services (User Tracking. then the CS group will only exist after restore.Chapter 7 Migrating Data to Cisco Prime LAN Management Solution 4. Jobs and Archives— VNM Settings Jobs and Archives are migrated only when you restore data from LMS 3. Normal Backup The following data gets migrated when you upgrade to LMS 4.2 for Windows.

Installing and Migrating to Cisco Prime LAN Management Solution 4. Config and Image Management Data Migration Scope Inventory.Chapter 7 Migrating Data to Cisco Prime LAN Management Solution 4. The device-to-task mapping is not migrated. Normal Backup The following data gets migrated to LMS 4. Config and Image Management data in LMS 4.2: • Change Audit – Set Purge Policy – Force Purge – Config Change Filter • Config Management – Transport Settings – Archive Settings – Collection Settings – Purge Settings – Exclude Commands – Fetch Settings – Config Editor – Config Job Policies – Device Management – Device Management Settings – Device Credential Verification Settings • Reports – Archive Settings – PSIRT/EOS/EOL Reports – EnergyWise reports • Config Archive – Shadow directory – ChangeAudit records.2 OL-25957-01 7-7 . all templates are assigned to Admin on migration.2 Scope of Data Migration Inventory.2 (known as RME in earlier LMS versions) can be backed up using either the Normal or the Selective mode. This includes Configuration change details – Archived configuration versions • NetConfig – User-defined Templates (UDT) – Default Template Usage By default.

– User-defined tasks • NetShow: – NetShow jobs – Output archives – Commandsets • Software Management – View/Edit Preferences – Update Upgrade Information – Software Management repository images – All jobs in a Job Browser • System Preferences – Application Log Level Settings – Job Purge – RME Device Attributes – RME Secondary Credentials – Collection Failure Notification Installing and Migrating to Cisco Prime LAN Management Solution 4. Port based jobs and Module based jobs. This includes Configuration change details.2 SP1 and LMS 4. • NetConfig: – Netconfig jobs.Chapter 7 Migrating Data to Cisco Prime LAN Management Solution 4.1/4. It is either Raw or Processed.2 Scope of Data Migration • Configuration groups – Archive Management – All jobs – Label Configs – Custom queries – Baseline templates – Shadow directory – ChangeAudit records. This includes Device based jobs. Port and Module based jobs are migrated only when you restore data from LMS 3. – Archived configuration versions • Admin— Purge policies • Config Editor: – Private Configs – Public Configs – Config Editor jobs – Editing mode in which the files are opened.0. Solaris and Soft Appliance.2 7-8 OL-25957-01 .2 for Windows.1/4.

2 Scope of Data Migration • Inventory – Inventory Change Filter – System Job Schedule – Cisco.1/4.2 for Windows. – Port groups – Module groups • Template Center – Template Center jobs • WorkCenters – EnergyWise jobs – Identity jobs – ASP jobs – SI jobs – SI profiles – SI configs Installing and Migrating to Cisco Prime LAN Management Solution 4.2 SP1 and LMS 4.1/4.Chapter 7 Migrating Data to Cisco Prime LAN Management Solution 4.2 OL-25957-01 7-9 .com Fetch Interval – Inventory jobs – Device details – Inventory Collection status – DCA jobs – Device Management state – User -defined groups • Syslog details – Set Backup Policy – Set Purge Policy – Force Purge – Automated actions – Message filters – Custom reports – Syslog messages for the past 14 days – Report jobs and archives • Port and Module group administration— Port and Module group administration are migrated only when you restore data from LMS 3. Solaris and Soft Appliance.0.

trap and syslog settings) • Notification customization changes • Event sets • User defined and customizable groups • JRM Jobs Installing and Migrating to Cisco Prime LAN Management Solution 4. Normal Backup The following data gets migrated when you upgrade to LMS 4. can be backed up using either the Normal or the Selective mode. you can configure the Device Management Policy in Unified Device Manager (UDM) (select Inventory > Device Administration > Device Allocation Policy). To automatically manage devices from DCR in LMS 4.2: • Device list: The migration procedure adds devices to LMS Device and Credentials Repository (DCR). or add them manually (Inventory > Device Administration > Add as Managed Devices) • The following notification information: – Mail notification information – Mail recipient information – Mail sender ID – Syslog notification – SMTP addresses – Trap forwarding addresses – Trap notification addresses and ports • Fault groups • Some polling and threshold settings • Device details • Trap forward settings • Notification settings (group.2 7-10 OL-25957-01 .2 Scope of Data Migration Selective Backup When you run a selective data backup from CLI. email.2. all the data mentioned above gets backed up except: • SWIM Images • Common Reporting Infrastructure archives • Config editor data • Syslog data • Energywise Reports Archives • SmartInstall Archives • Identity Report Archives Fault Management Data Migration Scope Fault Management in LMS 4.2 (known as DFM in earlier LMS versions).Chapter 7 Migrating Data to Cisco Prime LAN Management Solution 4.

collectors.2 for Windows. • Email Subject customization settings—Email Subject customization settings are migrated only when you restore data from LMS 3. Normal Backup The following data gets migrated when you upgrade to LMS 4.2 SP1 and LMS 4.1/4.2 OL-25957-01 7-11 .env. Solaris and Soft Appliance.1/4. Selective Backup When you run a selective data backup from CLI. and.properties.0. and the statistics of data collected. target devices.2 Scope of Data Migration • Events details • Fault History details • SNMP Settings—SNMP Settings are migrated only when you restore data from LMS 3. do not run /NMSROOT/bin/restorebackup.0.2 for Windows. ipm.properties files • Historical and Custom Reports During the same version backup/restore.Chapter 7 Migrating Data to Cisco Prime LAN Management Solution 4.1/4. can be backed up using either the Normal or the Selective mode.2: • IPSLA database—Contains information about source devices. base.pl script from the following directories: • Solaris/Soft Appliance NMSROOT/MDC/tomcat/webapps/ipm/system_reports /var/adm/CSCOpx/files/ipm/ and /opt/CSCOpx/MDC/tomcat/webapps/ipm/archive_charts • Windows NMSROOT\MDC\tomcat\webapps\ipm\system_reports NMSROOT\CSCOpx\files\ipm\ and NMSROOT\CSCOpx\MDC\tomcat\webapps\ipm\archive_charts Installing and Migrating to Cisco Prime LAN Management Solution 4.2 SP1 and LMS 4.1/4. Solaris and Soft Appliance. • The settings in ipm.2 (known as IPM in earlier LMS versions). all the data mentioned above gets backed up except: • Events details • Fault History details IPSLA Performance Management Data Migration Scope IPSLA Performance Management in LMS 4. operations.

admin settings and the statistics of data collected. Normal Backup The following data gets migrated when you upgrade to LMS 4. collectors. • Log Settings. The following data gets migrated when you restore LMS 3.2 (known as HUM in earlier LMS versions) can be backed up using either the Normal or the Selective mode.0 December 2007 Update or LMS 3.Chapter 7 Migrating Data to Cisco Prime LAN Management Solution 4.2 SP1 (HUM) backup in LMS 4. • Settings in IPSLA properties. the following data gets migrated: • IPSLA database—contains information about source devices.2. the user’s device preferences are migrated.2. – Trendwatch Configurations— Trendwatch Configurations are migrated only when you restore data from HUM 1.2: • Configuration Data • Threshold Violation Scripts • Reports • Template Configuration • Database – Poller Configuration – Threshold Configuration – Admin Settings – Polled data – Threshold Violation data – Summarization data – Job information. all the data mentioned above gets backed up except the statistical table available in database.1 and then install LMS 4.0. Installing and Migrating to Cisco Prime LAN Management Solution 4.0 or LMS 3.2. operations. In LMS 4.2 7-12 OL-25957-01 . • System Reports • Report Jobs and archives. Selective Backup • When you run a selective data backup from CLI. CiscoView is available at Inventory > Tools > CiscoView.2 Scope of Data Migration When you migrate from LMS 3.1 to LMS 4. CiscoView Data Migration Scope The CiscoView (CV) data can be backed up using the Normal mode. • Exported data (Statistics and Collectors). target devices. When you upgrade to LMS 4. Device Performance Management Data Migration Scope Device Performance Management in LMS 4.2.2.

Installing and Migrating to Cisco Prime LAN Management Solution 4.2 SP1 and LMS 4.2 and LMS 4.1/4.2. • Threshold Configurations along with the Threshold Violation data.0.2. all the data mentioned above gets backed up except the Polled data and completed reports.0.2 for Windows.this is applicable only if you restore LMS 3.1/4. • Template Configurations along with the newly loaded MIBs.2 and LMS 4.2. • Job Information / Reports (system defined and user defined) – Suspended job instances will be moved to scheduled state. Solaris and Soft Appliance.2 and LMS 4. Job Purge and Poll Settings (SNMP retry / timeout.1/4.2 for Windows. Normal Backup • Poller Configurations along with the Polled data (Summarization data). LMS will not backup old device performance management reports and will backup periodic reports. • Trap Receiver Groups— Trap Receiver Groups are migrated only when you restore data from HUM 1. • Syslog Receiver Groups— Syslog Receiver Groups are migrated only when you restore data from HUM 1.2 SP1 and LMS 4.2 OL-25957-01 7-13 . • TrendWatch Configurations along with the TrendWatch Violation data .1/4.Chapter 7 Migrating Data to Cisco Prime LAN Management Solution 4. • Admin Settings – Data Purge. Solaris and Soft Appliance. Failure frequency / notification details) – Trap Receiver Groups and Syslog Receiver Groups (this is applicable only if you restore LMS 3. Selective Backup When you run a selective data backup from CLI.2 Scope of Data Migration – TrendWatch Violation data— TrendWatch Violation data are migrated only when you restore data from HUM 1.

2 Scope of Data Migration Selective Backup • Poller Configurations alone.2 SP1) will be migrated after remote upgrade.2 7-14 OL-25957-01 . Portal Data Migration Scope The LMS Portal data can be backed up using the Normal mode.2 SP1 and LMS 4. Solaris and Soft Appliance. Suspended job instances will be moved to scheduled state.1/4. Polled data (Summarization data) will not be migrated. • Template Configurations along with the newly loaded MIBs. Installing and Migrating to Cisco Prime LAN Management Solution 4. CiscoWorks Assistant Data Migration Scope CiscoWorks Assistant is not part of LMS 4. – Completed and Immediate report jobs will not be migrated. TrendWatch Violation data will not be migrated . Threshold Violation data will not be migrated. • TrendWatch Configurations alone.Chapter 7 Migrating Data to Cisco Prime LAN Management Solution 4.this is applicable only if you restore LMS 3.1 backup.2 SP1/4. All the private page customization in the earlier LMS version (3. Job Purge and Poll Settings (SNMP retry / timeout. • Job Information / Reports (system defined and user defined) – Periodic report jobs will be migrated. • Threshold Configurations alone.1/4.0.0.1/4. The LMS Portal configuration or settings get migrated when you remote upgrade to LMS 4. Failure frequency / notification details) – Trap Receiver Groups and Syslog Receiver Groups (this is applicable only if you restore LMS 3.1.2 for Windows. • Admin Settings – Data Purge.2.

2 OL-25957-01 7-15 . Installing and Migrating to Cisco Prime LAN Management Solution 4.6 to LM S 4.2 Scope of Data Migration Figure 7-1 shows the migration of data from LMS 2.0.Chapter 7 Migrating Data to Cisco Prime LAN Management Solution 4.

6 SP1 to LMS 4.0.6 • • • • • • • LMS 3.2 Device Fault Manager 3.7 Device Fault Manager 2.6 Internetwork Performance Monitor 2.6 Device Fault Manager 2.3 Resource Manager Essentials 4.6 Operating System Solaris 8.2 Health and Utilization Monitor 1.0.1.0.Chapter 7 Migrating Data to Cisco Prime LAN Management Solution 4.2 LMS 2.6 Resource Manager Essentials 4.2 274762 Operating System Solaris 9.3 Campus Manager 5.2 Internetwork Performance Monitor 4.9 CiscoWorks LMS Portal 1.1 • • • • • • • • • • CiscoWorks Common Services 3.6 Campus Manager 4.5 Resource Manager Essentials 4. Solaris 9 CiscoWorks Common Services 3.6.0.2 (Old Picture .2 7-16 OL-25957-01 .2 Internetwork Performance Monitor 4.2 Operating System Solaris 9.10 Internetwork Performance Monitor 2.9 CiscoWorks LMS Portal 1.6 SP1 • • • • • • • CiscoWorks Common Services 3.2 CiscoWorks Assistant 1.2 CiscoWorks Assistant 1.3 Resource Manager Essentials 4.1.1.2 • • • • • • • • • • CiscoWorks Common Services 3.5 Campus Manager 4. Solaris 10 Figure 7-2 shows the migration of data from LMS 2.6 CiscoView 6.6 to LMS 3.6 CiscoView 6. will be updated in the next draft) LMS 2.2 Scope of Data Migration Figure 7-1 Migrating Data from LMS 2. Solaris 10 274763 Operating System Solaris 8.5 Integration Utility 1.6 SP1 to 3.0 Figure 7-2 Migrating Data from 2.0.2 CiscoView 6.2 Installing and Migrating to Cisco Prime LAN Management Solution 4.0.2 Health and Utilization Monitor 1.2 Device Fault Manager 3.1.0.9 Integration Utility 1. Solaris9 LMS 3.0.3 Campus Manager 5.9 Integration Utility 1.2 CiscoView 6.6 Integration Utility 1.

0 • • • • • • • • • • LMS 3.2 CiscoView 6.2 CiscoWorks Common Services 3.2.0 CiscoView 6.1.0 Integration Utility 1.2 Health and Utilization Monitor 1. how will this note change w.2 installation and data restoration are completed.0 CiscoWorks Assistant 1.2.2. Solaris 10 Solaris 9.9 Integration Utility 1.Chapter 7 Migrating Data to Cisco Prime LAN Management Solution 4.2 Internetwork Performance Monitor 4.2 installation.2 installation should be initiated only after LMS 3. If there is a difference then the behavior of the applications after upgrade will be unpredictable.6 SP1 Note You must install LMS 3. This note is applicable only if HUM 1.6 CiscoWorks LMS Portal 1.9 CiscoWorks LMS Portal 1.0 December 2007 Update to LMS 4.0 to LMS 4.2 CiscoWorks Assistant 1.0 to LMS 4.0 Device Fault Manager 3.2? The application list in the backed up data should exactly match the application list in the machine where it is restored except for CiscoWorks Assistant and Portal.2 (this figure will be updated) LMS 3.3 Resource Manager Essentials 4.7 Health and Utilization Monitor 1.0 Internetwork Performance Monitor 4. Solaris 10 274764 Operating System Figure 7-4 shows the migration of data from LMS 3.2 is a part of LMS 3.2 Operating System Solaris 9.1 Campus Manager 5.t to the LMS 4. HUM 1.2 Scope of Data Migration Remote Migration From LMS 2.6 or 2.1.r.0 December 2007 Update or LMS 3. Figure 7-3 Migrating Data from LMS 3. \\Reviewers.2 OL-25957-01 7-17 .3 Campus Manager 5.2 Device Fault Manager 3. Remote Migration From LMS 3.2 without HUM 1. Installing and Migrating to Cisco Prime LAN Management Solution 4.0 or LMS 3.1 Figure 7-3 shows the migration of data from LMS 3.1 Resource Manager Essentials 4.0 (Add-on and separately licensed) • • • • • • • • • • CiscoWorks Common Services 3.

2 Internetwork Performance Monitor 4.1 Campus Manager 5.1 CiscoView 6.0.9 Integration Utility 1.0.1 Internetwork Performance Monitor 4.0 December 2007 Update • • • • • • • • • • • • • • • • • • • • CiscoWorks Common Services 3.1 to LMS 4.7.1.1 CiscoView 6.2 7-18 OL-25957-01 .2 • • • • • • • • • • CiscoWorks Common Services 3.1 to LMS 4.3 Campus Manager 5.2 (this figure will be updated) LMS 3.2 CiscoView 6.1 • • • • • • • • • • CiscoWorks Common Services 3.2 Internetwork Performance Monitor 4.2 Operating System Solaris 9.1 Resource Manager Essentials 4. Solaris 10 Solaris 9.2 (this figure will be updated) LMS 3.2 Internetwork Performance Monitor 4.2 Device Fault Manager 3.1 Health and Utilization Monitor 1.3 Campus Manager 5.2 Scope of Data Migration Figure 7-4 Migrating Data from LMS 3.1.2 Health and Utilization Monitor 1.2.1 Device Fault Manager 3. Solaris 10 274766 Operating System Installing and Migrating to Cisco Prime LAN Management Solution 4.0. Solaris 10 274765 Operating System Figure 7-5 shows the migration of data from LMS 3.0 December 2007 Update to LMS 4.3 Resource Manager Essentials 4.2 CiscoWorks Assistant 1.9 CiscoWorks LMS Portal 1.0 Device Fault Manager 3.1 CiscoWorks Assistant 1.7 CiscoWorks LMS Portal 1.1 CiscoWorks Assistant 1.3 Resource Manager Essentials 4.0.1 Health and Utilization Monitor 1.Chapter 7 Migrating Data to Cisco Prime LAN Management Solution 4.1 Integration Utility 1.2 CiscoWorks Assistant 1.2 LMS 3.0.9 CiscoWorks LMS Portal 1.1/1.2 Device Fault Manager 3. Solaris 10 Solaris 9.1.0/1.2 (Add-on and separately licensed) CiscoWorks Common Services 3.2 Resource Manager Essentials 4.8 CiscoWorks LMS Portal 1.2 CiscoView 6.2 Health and Utilization Monitor 1.2 LMS 3. Figure 7-5 Migrating Data from LMS 3.9 Integration Utility 1.1.2 Campus Manager 5.1.8 Integration Utility 1.2 Operating System Solaris 9.1.

Step 2 Back up LMS 3.0.2 SP1 data as a compressed file (example . is referred to as Machine B.1 data to a remote machine: Step 1 Log in as root into Machine A. see Appendix E. LMS 4.pl -d BKP [-t temporary_directory] where BKP is the backup directory. Step 3 Log in as root into Machine B. enter the following command: NMSROOT/bin/perl NMSROOT/bin/backup. To do normal backup using CLI.2 Migrating Data From LMS 3.0. see Syntax and Usage for Restore Script.1 or LMS 4. before you take the backup of LMS data. See Notes for Remote Migration.d/dmgtd stop Step 7 Restore the backed up data by entering: NMSROOT/bin/perl NMSROOT/bin/restorebackup.2 SP1. the machine that has LMS 3. Step 4 Install LMS 4. Step 5 Transfer the backup directory BKP that contains the LMS 3.pl BKP where BKP is the backup directory. LMS 4.1 is referred to as Machine A and the remote machine where you need to install LMS 4. “Syntax and Usage for Backup Script”.1 Migrating Data From LMS 3.1 or LMS 4. give the path as NMSROOT/bin/perl NMSROOT/bin/backup.2 SP1. if BKP is under /opt.1 or LMS 4.pl /opt/BKP To do selective backup using CLI.2 SP1.2 SP1. For example. Installing and Migrating to Cisco Prime LAN Management Solution 4.2 and restore the data.1 or LMS 4.tar) from Machine A to any temporary location. LMS 4.2 OL-25957-01 7-19 .0.1 or LMS 4. LMS 4.pl -d /opt/BKP. if BKP is under /opt. This section contains: • Migrating Data on Solaris • Migrating Data on Windows • Migrating Data on Soft Appliance Migrating Data on Solaris This section explains the procedure of Migrating Data on Solaris to a remote machine. To migrate LMS 3.1 data. give the path as NMSROOT/bin/perl NMSROOT/bin/restorebackup.0.Chapter 7 Migrating Data to Cisco Prime LAN Management Solution 4. For more details. LMS 4. Note You cannot perform backup on network drives. In this section. You must enter the absolute path for BKP.1 or LMS 4. LMS 4. You must enter the absolute path for BKP.0.2.1 This section explains how to migrate data from LMS 3.2 SP1. We recommend you to stop the daemon manager. Step 6 Stop the daemon manager by entering: /etc/init.0.2 SP1. For example.1.

For example.1 to the LMS 4.2 server with Symantec Veritas or VMware HA implementation.pl BKP where BKP is the backup directory. • For details on High Availability (HA) implementation using VMware.2. Installing and Migrating to Cisco Prime LAN Management Solution 4.1 data to a remote machine: Step 1 Log in as administrator into Machine A. The files are: • /var/adm/CSCOpx/log/restorebackup.d/dmgtd start You can follow the above procedure to perform same version data migration from Windows to Windows. see Setting Up Cisco Prime LMS in High Availability and Disaster Recovery Environment.1 You can also restore data from LMS 3.1 or LMS 4.log • /var/adm/CSCOpx/log/migration.log • /var/adm/CSCOpx/log/rme_base.log and the rme_base.2 SP1.2 SP1 data from Machine A to any temporary location. Examine the log files in the following location to verify that the data was restored. enter the path as NMSROOT\bin\perl NMSROOT\bin\backup.0. To do selective backup using CLI.log will be created only when RME (part of earlier LMS versions) is migrated. You must enter the absolute path for BKP. Step 3 Log in as administrator into Machine B.1 or LMS 4. To do this using CLI. LMS 4.2 7-20 OL-25957-01 . LMS 4.0.pl C:\BKP. see Appendix E. if BKP is under C:\.0. Start the daemon manager by entering: /etc/init.log The migration. Migrating Data on Windows To migrate LMS 3.1 and LMS 4. Step 6 Stop the daemon manager by entering: net stop crmdmgtd Step 7 Restore the backed up data by entering: NMSROOT\bin\perl NMSROOT\bin\restorebackup. LMS 4.Chapter 7 Migrating Data to Cisco Prime LAN Management Solution 4. Step 5 Copy the backup directory BKP that contains the LMS 3. “Syntax and Usage for Backup Script”. enter the following command: NMSROOT\bin\perl NMSROOT\bin\backup.0.2 SP1.2 SP1. Step 2 Back up LMS 3. Live Migration.2 Migrating Data From LMS 3. Step 8 Note Step 9 • For details on High Availability (HA) implementation using Symantec Veritas. see Setting Up Cisco Prime LMS for High Availability. Step 4 Install LMS 4.pl -d BKP [-t temporary_directory] where BKP is the backup directory.1 or LMS 4. and Storage VMotion Using VMware.1 data.2 SP1. LMS 4.

Chapter 7

Migrating Data to Cisco Prime LAN Management Solution 4.2
Migrating Data From LMS 3.2 SP1, LMS 4.0.1 or LMS 4.1

You must enter the absolute path for BKP. For example, if BKP is under C:\, enter the path as
NMSROOT\bin\perl NMSROOT\bin\restorebackup.pl -d C:\BKP.
For more details, see Syntax and Usage for Restore Script.
See Notes for Remote Migration.
You can also restore data from LMS 3.2 SP1, LMS 4.0.1 or LMS 4.1 to the LMS 4.2 server with
Symantec Veritas or VMware HA implementation.

Note

Step 8

Note

Step 9

For details on High Availability (HA) implementation using Symantec Veritas, see Setting Up Cisco
Prime LMS in High Availability and Disaster Recovery Environment.

For details on High Availability (HA) implementation using VMware, see Setting Up Cisco Prime
LMS for High Availability, Live Migration, and Storage VMotion Using VMware.

Ensure that the passwords, HTTPS port and SMTP server details are same in both LMS 3.2 SP1, LMS
4.0.1 or LMS 4.1 server and LMS 4.2 server with Symantec Veritas implementation, while migrating
data from non-HA to HA environment.
Examine the log files in the following location to verify that the data was restored.The files are:

NMSROOT\log\restorebackup.log

NMSROOT\log\migration.log

NMSROOT\log\rme_base.log

The migration.log and rme_base.log will be created only when RME (part of earlier LMS versions) is
migrated.
Start the daemon manager by entering:
net start crmdmgtd

You can follow the above procedure to perform same version data migration from Solaris to Solaris.

Migrating Data on Soft Appliance
You can perform cross-platform data migration only from Windows/Solaris to Soft Appliance.
Migrating Data from Solaris/Soft Appliance to Soft Appliance

To migrate the data from Solaris (LMS 3.2 SP1, LMS 4.01 or LMS 4.1)/ Soft Appliance (LMS 4.1) to
Soft Appliance (LMS 4.2) in a remote machine:
Step 1

Log in as root into Machine A, which is a Solaris/Soft Appliance server.

Step 2

Back up the data.
To do normal backup using CLI, enter the following command:
NMSROOT/bin/perl NMSROOT/bin/backup.pl BKP
where BKP is the backup directory.

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Migrating Data From LMS 3.2 SP1, LMS 4.0.1 or LMS 4.1

You must enter the absolute path for BKP. For example, if BKP is under /opt, give the path as
NMSROOT/bin/perl NMSROOT/bin/backup.pl /opt/BKP.
To do selective backup using CLI, see Appendix E, “Syntax and Usage for Backup Script”.
Step 3

Log in as root into Machine B, which is a Soft Appliance server.

Step 4

Install LMS 4.2.

Step 5

Transfer the backup directory BKP that contains the LMS 3.2 SP1, LMS 4.0.1 or LMS 4.1 data as a
compressed file (example .tar) from Machine A to any temporary location. For more information on
transferring to Soft Appliance, refer Transferring Files to Soft Appliance Server.

Step 6

Stop the daemon manager by entering:
/etc/init.d/dmgtd stop

Step 7

Restore the backed up data by entering:
NMSROOT/bin/perl NMSROOT/bin/restorebackup.pl -d BKP [-t temporary_directory]
where BKP is the backup directory.
You must enter the absolute path for BKP. For example, if BKP is under /opt, give the path as
NMSROOT/bin/perl NMSROOT/bin/restorebackup.pl -d /opt/BKP.
For more details, see Syntax and Usage for Restore Script.
See Notes for Remote Migration.

Step 8

Note

Step 9

Examine the log files in the following location to verify that the data was restored. The files are:

/var/adm/CSCOpx/log/restorebackup.log

/var/adm/CSCOpx/log/migration.log

/var/adm/CSCOpx/log/rme_base.log

The migration.log and the rme_base.log will be created only when RME (part of earlier LMS versions)
is migrated.
Start the daemon manager by entering:
/etc/init.d/dmgtd start

You can follow the above procedure to perform same version data migration from Solaris/Soft Appliance
to Soft Appliance.
Migrating Data from Windows to Soft Appliance

To migrate data from Windows (LMS 3.2 SP1, LMS 4.01 or LMS 4.1) to Soft Appliance (LMS 4.2) in
a remote machine:
Step 1

Log in as administrator into Machine A which is a windows server.

Step 2

Back up LMS 3.2 SP1, LMS 4.0.1 or LMS 4.1 data.
To do this using CLI, enter the following command:
NMSROOT\bin\perl NMSROOT\bin\backup.pl BKP
where BKP is the backup directory.

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Guidelines to Post-Upgrade Activities

You must enter the absolute path for BKP. For example, if BKP is under C:\, enter the path as
NMSROOT\bin\perl NMSROOT\bin\backup.pl C:\BKP.
To do selective backup using CLI, see Appendix E, “Syntax and Usage for Backup Script”.
Step 3

Log in as root into Machine B, which is a Soft Appliance server.

Step 4

Install LMS 4.2.

Step 5

Transfer the backup directory BKP that contains the LMS 3.2 SP1, LMS 4.0.1 or LMS 4.1 data as a
compressed file (example .tar) from Machine A to any temporary location. For more information on
transferring to Soft Appliance, refer Transferring Files to Soft Appliance Server.

Step 6

Stop the daemon manager by entering:
/etc/init.d/dmgtd stop

Step 7

Restore the backed up data by entering:
NMSROOT/bin/perl NMSROOT/bin/restorebackup.pl -d BKP [-t temporary_directory]
where BKP is the backup directory.
You must enter the absolute path for BKP. For example, if BKP is under /opt, give the path as
NMSROOT/bin/perl NMSROOT/bin/restorebackup.pl -d /opt/BKP.
For more details, see Syntax and Usage for Restore Script.
See Notes for Remote Migration.

Step 8

Note

Step 9

Examine the log files in the following location to verify that the data was restored. The files are:

/var/adm/CSCOpx/log/restorebackup.log

/var/adm/CSCOpx/log/migration.log

/var/adm/CSCOpx/log/rme_base.log

The migration.log and the rme_base.log will be created only when RME (part of earlier LMS versions)
is migrated.
Start the daemon manager by entering:
/etc/init.d/dmgtd start

You can follow the above procedure to perform same version data migration from Windows to Soft
Appliance.

Guidelines to Post-Upgrade Activities
This section contains:

Guidelines for Fault Management Post-Upgrade Activities in LMS 4.2

Guidelines for Restoring Inventory, Config Timeout and Retry Settings

Guidelines for Common Services Post-Upgrade Activities

LMS 4.2 AAA Methods

Resetting the Login Module

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Guidelines for Fault Management Post-Upgrade Activities in LMS 4.2
This section contains the complete basic configuration steps for Configuring SNMP Trap Receiving and
Forwarding.

Configuring SNMP Trap Receiving and Forwarding
To upgrade all remote adapters, see Installing and Data Migration With CiscoWorks LAN Management
Solution 4.0. It is available at:
http://www.cisco.com/en/US/products/sw/cscowork/ps2425/prod_installation_guides_list.html
By default, LMS receives SNMP traps on port 162 (or, if port 162 is occupied, port 9000). If you need
to change the port:
Step 1

Select Admin > Network > Notification and Action Settings > Fault - SNMP trap receiving settings.
The configuration page for SNMP trap receiving is launched.

Step 2

Enter the port number in the Receiving Port entry box.

Step 3

Click Apply.

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If you want LMS to forward traps to a remote NMS:
Step 1

Select Admin > Network > Notification and Action Settings > Fault - SNMP trap forwarding.
The configuration page for SNMP trap forwarding is launched.

Step 2

Enter these for each host:

An IP address or DNS name for the hostname.

A port number on which the host can receive traps.

Step 3

Click Apply.

Step 4

Make sure NMS is configured to receive traps at the port you specified in Step 2.

Note

HPOV or NetView adapters are not supported for the Fault Management functionality in LMS 4.2

Guidelines for Restoring Inventory, Config Timeout and Retry Settings
To upgrade all remote adapters, see Installing and Data Migration With CiscoWorks LAN Management
Solution 4.0. It is available at:
http://www.cisco.com/en/US/products/sw/cscowork/ps2425/prod_installation_guides_list.html
When you do a back up restore from LMS 3.x/ LMS 4.x to LMS 4.2, the inventory, config timeout, and
retry values will not be restored by default. If you have to restore the values in LMS 4.2:
Step 1

Select Admin > Network > Timeout and Retry Settings.
The Inventory, Config timeout and retry settings page appears.

Step 2

Step 3

Note

Enter the required values for:

Read Delay

Transport Timeout

Login Timeout

Tune Sleep

Delay After Connect

Click Apply.

Modifying the default timeout values will apply to all the devices and impact the work flows of all
devices. To edit per device level attributes, go to Admin > Collection Settings > Inventory > Edit the
Inventory, Config Timeout, and Retry settings.

To configure remote versions of HP OpenView and NetView to forward SNMP traps to LMS, you must
install the HPOV-NetView adapters on the remote systems.

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Guidelines for Common Services Post-Upgrade Activities
This section contains the LMS Authorization, Authentication, and Accounting (AAA) methods.

LMS 4.2 AAA Methods
LMS 4.2 supports only one AAA mode; Local Authentication Mode.

Local Authentication Mode
LMS 4.2 server supports the following Login Modules in Local Authentication Mode mode:

Local Authentication

KerberosLogin

Local NT System (Windows only)

Local Unix System (Solaris only)

MS Active Directory

RADIUS

TACACS+

LMS 4.2 uses server authentication (Local Authentication Mode) to authenticate users and authorize
them to access LMS.
However, if you select a Login module other than Local Authentication, you can only perform
authentication and not authorization. You can perform authorization only through Local Authentication.

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d/dmgtd stop Step 2 Run the following script: NMSROOT/bin/perl NMSROOT/bin/ResetLoginModule.2 OL-25957-01 7-27 .Chapter 7 Migrating Data to Cisco Prime LAN Management Solution 4.d/dmgtd start On Windows: Step 1 Stop the LMS system by entering: net stop crmdmgtd Step 2 Run the following script: NMSROOT\bin\perl NMSROOT\bin\ResetLoginModule.pl Step 3 Start the LMS system by entering: /etc/init.pl Step 3 Start the LMS system by entering: net start crmdmgtd Installing and Migrating to Cisco Prime LAN Management Solution 4.2 Guidelines to Post-Upgrade Activities Resetting the Login Module You can run the following commands to reset the Login Module to Local authentication mode: On Solaris and Soft Appliance: Step 1 Stop the LMS system by entering: /etc/init.

Chapter 7

Migrating Data to Cisco Prime LAN Management Solution 4.2

Guidelines to Post-Upgrade Activities

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8

Troubleshooting and FAQs
This chapter provides troubleshooting information for LMS installation and data migration. It contains:

Checking Processes After Installation

Viewing and Changing Process Status

Recovering Admin Password on LMS Virtual Appliance

Contacting Cisco Technical Assistance Center (TAC)

Understanding Installation Error Messages

Troubleshooting Errors in Data Migration

Frequently Asked Questions

Checking Processes After Installation
You can run a self test or view process failures from the Server.
To run a self test, select Admin > System > Server Monitoring > Selftest from the menu.
To view process failures, select Reports > System > Status > Process
Processes that are not running are displayed in red.
Run the collect server information to check the package errors, if any.

Viewing and Changing Process Status
You can view the status of any process by selecting Admin > System > Server Monitoring > Processes
from the menu.
If you are trying to view and change process status:

You can start and stop processes from the browser only if you have administrative privileges.

You can start and stop processes from the LMS server only if you have local administrative
privileges.

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Recovering Admin Password on LMS Virtual Appliance

To view or change the process status:
Step 1

Select Admin > System > Server Monitoring > Processes.
The Process Management page appears.

Step 2

You can stop and start the processes:

Stop:

Select the processes from this page that you want to stop.

Click Stop.
If you select specific processes, the dependent processes also stop.

Start:

Select the processes from this page that you want to start.

Click Start.
Only the selected processes are started. The dependent processes are not started.

For Windows:

To stop all processes from the server, enter:
net stop crmdmgtd

To start all processes from the server, enter:
net start crmdmgtd

For Solaris:

To stop all processes from the server, enter:
/etc/init.d/dmgtd stop

To start all processes from the server, enter:
/etc/init.d/dmgtd start

Caution

Do not start the daemon manager immediately after you stop it. The ports used by daemon manager will
be in use for a while even after the daemon manager is stopped. Wait for a few minutes before you restart
the daemon manager.

Recovering Admin Password on LMS Virtual Appliance
To recover the admin password in the virtual appliance:
Step 1

Login to the ESX server which contains LMS virtual appliance.

Step 2

Select the LMS virtual appliance from the servers listed on the left pane.

Step 3

Power off the LMS virtual appliance by right-clicking the appliance and selecting Power > Power off.

Step 4

Right-click the LMS virtual appliance and select the Edit Setting option.

Step 5

Select SCSI Controller 0 in the hardware tab.

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Recovering Admin Password on LMS Virtual Appliance

Step 6

Select the Change Type button and the LSI Logic Parallel option to change the SCSI Controller type
and then select OK.

Step 7

Power on the LMS virtual appliance by right-clicking the appliance and selecting Power > Power on.

Step 8

Follow the steps mentioned in the Recovering Admin Password on Soft Appliance Installed on VMware,
page 6-32.

Step 9

Again power off the LMS virtual appliance by right-clicking the appliance and selecting Power > Power
off.

Step 10

Right-click the LMS virtual appliance and select the Edit Setting option.

Step 11

Select SCSI Controller 0 in the hardware tab.

Step 12

Select the Change Type button and the LSI Logic SAS option to change the SCSI Controller type and
then select OK.

Step 13

Power on the virtual appliance and login with your new admin credentials.

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Troubleshooting and FAQs

Contacting Cisco Technical Assistance Center (TAC)

Contacting Cisco Technical Assistance Center (TAC)
You can contact the Cisco Technical Assistance Center (TAC) if you had problems while installing
Common Services.
Before contacting Cisco TAC, we recommend that you ensure:

The system hardware and software requirements are met.

The disk space is not full.

The DVD drive is not defective.

If the above conditions are met, and you still have problems, contact the Cisco Technical Assistance
Center.
Cisco TAC representatives may ask you to send them the installation log file in the case of LMS 4.2.
This installation log file is C:\LMS_install_YYYYMMDD_hhmmss.log, where YYYYMMDD denotes the
year, month and date of installation and hhmmss denotes the hours, minutes and seconds of installation.
Generate a report and email the generated report to Cisco TAC.
To generate the report:
Select Admin > System > Server Monitoring > Collect Server Information from the menu

Understanding Installation Error Messages
Table 8-1 shows error messages that might occur during installation and describes the reasons for the
errors.
Table 8-1

Installation Error Messages

Error Message

Possible Reasons

User Action

Cisco Prime LMS installation
cannot proceed because you are
not logged in as an
administrator.

You are not logged into
Log into Windows with local
Windows with administrator administrator privileges and try
privileges.
installing again.

The setup program has
discovered HP OpenView
services running. This will lock
some of the Cisco Prime LMS
dlls.

HP Network Node Manager Stop all HP OpenView services and
(HPNNM) or NetView is
continue to install Cisco Prime LMS.
running on the same system.

Stop all HP OpenView services
before installing Cisco Prime
LMS.
Retry the download. If you still have
Decompression failed on file.
When you downloaded
errors, contact your technical support
The error was for error code per Cisco Prime LMS, a
CompressGet.
transmission error occurred representative.
or the installation medium is
damaged.

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Understanding Installation Error Messages

Table 8-1

Installation Error Messages (continued)

Error Message

Possible Reasons

General file transmission error.

When you downloaded
Please check your target location Cisco Prime LMS, a
transmission error might
and try again. Error number:
have occurred.
error code.
Severe: Cannot run the
dependency handler.

User Action
Retry the download. If you still have
errors, contact your technical support
representative.

When you have downloaded Retry the download.
Cisco Prime LMS, a
transmission error might
have occurred.
The directory structure of
installation is not
maintained. This can happen
if you download the zip file
and extract the contents to
install from it.

Cannot write infoFile
or

A file-write operation failed. Run the file system checking utility,
then repeat the installation.

Cannot create infoFile.

1.

Verify that you have write
permission to the destination
directory and windows TEMP
directory.

2.

Repeat the installation.

The environment variable %TEMP%
provides the location on TEMP
directory.
Cannot stop service
servicename.

UseDLL failed for dll.

The installation (or
reinstallation) tried to stop
the service servicename
unsuccessfully.

1.

Select Control Panel > Services
and stop service servicename
manually.

2.

Continue to install or uninstall.

dll should be available at
any time for any process, but
Windows did not load it.

Check permissions on the
system32 directory under
%WINDIR%. If the dll is
secure.dll or r_inst.dll, check
product installation media for
errors.

Or
function failed: DLL function
not found.

dll should be available at
any time for any process, but
Windows did not load it.

Reinstall Windows.

Check permissions on system32
directory under %WINDIR%. If
dll is secure.dll or r_inst.dll,
check product installation media
for errors.

Or

Reinstall Windows.

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Understanding Installation Error Messages

Table 8-1

Installation Error Messages (continued)

Error Message

Possible Reasons

OpenFile failed: pathname.

A file open operation failed.

User Action

Run the file system checking
utility, then repeat the
installation.

Or

Verify whether you have the
read permission on pathname,
then repeat the installation.

ProtectFile failed: file: error.
WWW admin security may be
incomplete.

Setting file permissions
failed because you may not
be allowed to change them.

Log in as administrator.

Launch of isql script failed.

The existing database file is Contact your technical support
representative.
corrupted or the previous
version of LMS 4.2 is
destroyed.

If you are installing on a FAT file
system, LMS 4.2 cannot provide file
security.

The problem may occur
during reinstallation.
The product should not be
installed in a root directory.

You tried to install the
product in a directory of a
drive (for example, c:\ or
d:\) that is not supported.

Select a directory other than the root
directory to install the product.

The product should not be
installed in a remote directory.

You tried to install the
product in a directory of a
drive that is remotely
mounted or using the UNC
pathname.

Select a directory on a local
hard-drive.

Remove all files from directory or
You tried to install in a
The selected directory is not
empty. Mixing new and existing directory that contains some choose another directory to install
the product.
files can cause severe problems files.
during installation.
The installer requires temporary There is not enough drive
space for temporary
workspace.
installation files.
You have less than 8 MB of free
space on drive. Free up some
space and try again.
You are attempting to install
LMS on a server that is
configured as a Primary Domain
Controller or a Backup Domain
Controller (PDC/BDC).

You are trying to install the
application on a server that
is configured as a Primary
Domain Controller or a
Backup Domain Controller
(PDC/BDC).

Make more drive space available
(%TEMP%), then rerun installation.

Install LMS on another server not
configured as PDC / BDC.

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Understanding Installation Error Messages

Table 8-1

Installation Error Messages (continued)

Error Message

Possible Reasons

You are attempting to install
LMS on an unsupported
operating system.

You are trying to install the
application on an operating
system that does not match
System Requirements for
the product.

The installation will exit when
you close this message.

You are attempting to install
Cisco Prime LMS on operating
system and service pack.

Upgrade the Operating System
on the Server to a supported
version

Or

You are trying to install the
application on an operating
system that does not match
Please run installation again on a System Requirements for
supported platform. Do you want the product
to proceed?
We recommend that you run the
installation from a local DVD or
a local hard drive to avoid errors
that may result from the network
being slow or busy.

User Action

Install LMS on another server
running a supported Operating
System.

Run installation again on a supported
platform.

You are trying to install the Copy the installable image to a local
product from a copy of the drive or use local DVD drive.
DVD or from the DVD drive
of another system in the
network.

Do you want to proceed?
Click Yes to proceed with this
installation.
Click No to exit installation.
The installation image is being
accessed as
\\servername\sharename.
Installation can run only from a
local or mapped drive.

You are trying to install the Copy the installable image to a local
product from another system drive or use local CD drive.
in the network.

We recommend that you run the
installation from a local CD or a
local hard drive to avoid errors
that may result from the network
being slow or busy.
Click OK to exit installation.

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Understanding Installation Error Messages

Table 8-1

Installation Error Messages (continued)

Error Message

Possible Reasons

User Action

You are trying to install onto Click on the directory on which you
want to install LMS .
a drive with a non-NTFS
(FAT or FAT32) file
This file system does not support system.
file security. The cluster size is The file system may not
cluster size bytes, therefore disk support security. The cluster
space requirements can be high. size may be bigger than
4096 bytes.
• Choose another directory to
install LMS
The default (or selected) drive
drive has a(n) file-system-type
file system.

Use default or selected
directory to install LMS

The product can be installed only
in a folder that does not have
spaces in its name or can be
converted into 8.3 form. Select
another destination folder.

Cannot determine the local
Administrators group.

Cannot determine the local
Everyone group.

Installation cannot create the
default directory, directory
name.

The destination directory
contains spaces in the
directory name and the
directory name cannot be
converted to a MS-DOS
format.

Install the product in a directory
whose fully qualified pathname
does not contain any spaces or
has MS-DOS name aliases.

Or

Check the presence of MS-DOS
aliases, using dir /x command in
a command-line window.

The installation program
cannot find one of the
built-in Windows user
groups. This prohibits
LMS 4.2 security setup.

1.

Check the Operating System.

2.

Reinstall Windows if necessary,

3.

Rerun LMS 4.2 installation.

The installation program
cannot find one of the
built-in Windows user
groups. This prohibits the
setup of LMS 4.2 security.

1.

Check the Operating System.

2.

Reinstall Windows if necessary,

3.

Rerun LMS 4.2 installation.

You may not have
permissions on the
directory.

Select another destination directory.

You may not have permissions
on the default directory or you
have specified a read-only
device.

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Understanding Installation Error Messages

Table 8-1

Installation Error Messages (continued)

Error Message

Possible Reasons

Could not set file permissions.

The installation program
cannot set file permissions.
Most likely causes are:

User Action
1.

Correct the problem.

2.

Rerun installation program.

task_name is already running!
One installation subtask is
Wait for it to complete and click still running.
OK.

1.

Wait for installation subtask to
finish running.

2.

Click OK to proceed.

Cannot create/open log file.

1.

Determine why the file could not
be created or opened.

2.

Correct the problem, then rerun
installation.

The account you used to
log in to the system has
insufficient
permissions.

The drive on which you
are installing product
has a FAT file system.

The installation program
could not create or open the
installation log file.

Common causes are lack of disk
space or write protection on file.
Error creating / modifying
casuser - name.

This error may occur if:

Click Yes if you want to try
again.
Click No if you want the Install
to terminate.

The passwords that you
entered do not match the
policies set by System
Administrators.

3.

Rerun installation.

If you are not authorized to
create users on the system,
contact your System
Administrator.

If you are authorized to create
users on the system:

a.

Click Yes.

Or

User running the
installation does not
have permission to
create new user on the
system.

A screen appears where you can
re-enter the passwords.
b.

Correct the problem as given in
the error message.

Cannot find script to upgrade
database.

Problem with database
upgrade.

Contact your technical support
representative.

Database upgrade failed.

Problem with database
upgrade.

Contact your technical support
representative.

Database upgrade result
unknown.

Problem with database
upgrade.

Contact your technical support
representative.

The installer has discovered HP HP OpenView services are
OpenView services running. The running.
installation might take
significantly longer to complete
with these services running.

Stop all HP OpenView services
before installing LMS 4.2.
You do not have to restart the system
after stopping HP OpenView.

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Do you want to verify that Cisco Some of the executables and Verify that files are no longer in use. ODBC is not available from Microsoft as a stand-alone installation but is packaged along with MDAC.510 first. Make sure that all ODBC Core Components have the same version number. DLLs installed by Cisco Prime LMS files are no longer If some files are in use. Please configure the hostname and and then try installation. requires ODBC Driver Install ODBC 3. Name lookup failed for hostName. stop all Prime LMS are in use. Try to run command net start from MSDOS window.2 daemon manager running. 2.1 or higher.Chapter 8 Troubleshooting and FAQs Understanding Installation Error Messages Table 8-1 Installation Error Messages (continued) Error Message Possible Reasons ODBC Driver Manager 3. Some of the executables and These files are currently being used by another running process. DLLs installed by Cisco Prime LMS are locked. Restart the system. 4. Automatic to Manual. After stopping all the applications. The output should not show any LMS 4. Click Yes to verify that files are 2.2 8-10 OL-25957-01 . Your hostname is not configured properly. Stop LMS 4. You must stop all processes listed below to proceed successfully with this installation.510 or Cisco Prime LMS software later is required by LMS 4. 1. To do this: processes? 1. 5. Installing and Migrating to Cisco Prime LAN Management Solution 4. Manager version 3. Click Cancel to exit. Stop the Cisco Prime LMS and no longer in use and that the change the startup type from installation may proceed. Click No to proceed without 3. Click Next to proceed with the installation. being used by running processes. User Action Install Microsoft Data Access Component (MDAC) 2. Close Browsers and make sure Cisco Prime LMS CLIs are not used at the moment. proceed with the installation. Cancel installation. See the Microsoft web site for installation instructions.510 or later. Configure the hostname and continue installation.2. Run the installation again.2. verification.

Click OK.exe has generated errors and will be closed by Windows. Cisco Security Agent is enabled. remove the file C\:CMFLOCK. java.TXT. Dependency handler error occurs and installation quits Installing and Migrating to Cisco Prime LAN Management Solution 4. An error log is being created.2. The registry entries related to the service are not deleted during the uninstallation. The backup process failed. Backup operation failed. Reinstall LMS 4. The installation will continue normally.2 OL-25957-01 8-11 .TXT and retry the installation. you install Cisco Prime The installation will continue LMS Common Services on a normally. CreateService . and ignore the message. 1. Cisco Prime LMS installation is already running. Disable the Cisco Security Agent and then start the install. The memory cannot be read. while you a start a new installation. and ignore the message. Make sure that no other instance of installation is running. Please look at backup directory\backup. Remove the file C:\CMFLOCK. Retry backing up again. If the problem still exists: One instance of Cisco Prime LMS Installation is already running. Click Cancel to debug the program. Pentium IV machine. You have installed Cisco Prime LMS Common Services on a Pentium IV machine. Restart the machine 2.log for the reason for failure. This message appears when Click OK. 1. 3.service name The specified service is marked for deletion. Uninstall LMS 4. Click Exit to exit the installation. If you are sure that no other instances are running. Parallel installations are not supported. The Installation will now terminate. Start a fresh installation. Restart the machine. You must restart the program.2 2. Click OK to terminate the program.Chapter 8 Troubleshooting and FAQs Understanding Installation Error Messages Table 8-1 Installation Error Messages (continued) Error Message Possible Reasons User Action The instruction at location referenced memory at location. Click Retry to take backup again.

• This issue could be reproduced if some other antivirus programs are running in the memory.exe.C:\WINDOWS\System32\ Wbem. The issue occurs when the DB values are not getting system32 is not in the path registered and throw the variable.exe. before starting the install or try reinstalling the product. Care must be taken not to kill the cmgshield svc. User Action • To work around this issue. The self extracting exe fails with Self extract exe will extract Make minimum of 3 GB free space in the C: or temp present directory and the not enough disk space error. When the temp folder present directory (c:\temp) does not have the sufficient space to extract the files then it will through this error. Temp directory is having long path or is not proper. • Login with the administrator mode. kill the cmgshieldUI.C:\W INDOWS\system32. as this will reboot the machine automatically.exe from the task manager/ process explorer.Chapter 8 Troubleshooting and FAQs Understanding Installation Error Messages Table 8-1 Installation Error Messages (continued) Error Message Install fails to start after clicking the setup. ERROR: [IsDaemonManagerOff] cannot execute C:\PROGRA~1\CSCOpx\bin\pd show. • Change the temp directory path.exe / holds up in post install Possible Reasons • This could be due to the cmgshieldui. • Disable the antivirus.2 8-12 OL-25957-01 . Install fails with the message "Cannot load global. directory and precede the install from temp dir.properties" • • User should be logged into the server as the local administrator (not the domain admin) when doing the install.cmd C:\Windows\SysWOW64\wbem .c:\windows\sytem3 2.c:\windows\system32\wbem" Installing and Migrating to Cisco Prime LAN Management Solution 4. This blocks the setup.C:\Windows\SysWOW64.C:\WINDO WS. • Append the following path for 64 bit OS. • Append the following path for 32 bit OS "c:\windows.exe / process to get registered as a service or to reload itself in the memory. the contents into the temp then proceed the installation.

the installation aborts.2 OL-25957-01 8-13 . Please free the port and restart the Daemon Manager.Chapter 8 Troubleshooting and FAQs Understanding Installation Error Messages Table 8-1 Installation Error Messages (continued) Error Message Possible Reasons User Action Install error while configuring tomcat Error "OpenService: The specified service does not exists as an installed service" while tomcat configuration during install Check if DEP is enabled in the server. And kill it manually by using the “kill -9 pid” then start the install. Example: pkgchk -d /data/lms30/disk1/packages CSCOjcht During fresh install. Right Click on My Computer and go to Properties > Advanced > Click the "Settings" button in the Performance frame > Data Execution Prevention. pkgchk -d <product_directory>/disk1/packages <package> where. Stale process might be running in the memory. The Daemon Manager port 42340 may be occupied by some other third party application. Check the stale process by "ps -ef | grep CSCO" command. Installing and Migrating to Cisco Prime LAN Management Solution 4. Check the port state by "nestat -na | grep 42340" command. If it is enabled for all the programs then disable it and try installing Cisco Prime LMS again. • Else go to the following registry location and change the ps_syscheck value as 0. Error in validating a package in Solaris install ERROR: The following base Check whether the package has been package image is bad: corrupted or not by running the <package> below command. the installation will exit. HKEY_LOCAL_MACHINE\S OFTWARE\Cisco\Resource Manager\CurrentVersion\Enviro nment Daemon Manager down and process are not up. If the server has less than 8 GB swap space. • Configure the machine swap space as 8GB and reboot the server. We recommend a minimum of 8 GB swap space to install LMS. <product_directory> is the mounted media. You can check the same here. Installation fails in Solaris.

No issues in it. to disable the other functions. When machine performance is very slow. However. only Inventory. Backed up LMS license If the number of managed count is greater than 5000. Anyway during installation auto logrot schedule will update the schedule Task. Select Admin > System > Device Management Functions to disable the other functions. Backed up license count would be mismatched with the current license count installed in the restore server. you can setup LMS in another server to enable all the other functions for the additional devices You can setup LMS in another server to enable all the other functions for the additional devices or Select Admin > System > Device Management Functions.2 8-14 OL-25957-01 . If you restore the data now. devices exceeds 5000. Run the following command from the command prompt Once the performance up.Chapter 8 Troubleshooting and FAQs Understanding Installation Error Messages Table 8-1 Installation Error Messages (continued) Error Message Possible Reasons User Action Scheduled periodic backup is active even after Uninstall the build in both Solaris and Windows. devices that exceed the current license count will be moved to Suspended state. Then the OS itself will quit the Perl command and the files will not get remove from task scheduler. from the LMS menu. config. Installing and Migrating to Cisco Prime LAN Management Solution 4. WARNING: Your current license count is lower than your earlier license count. For Windows: Logrot: C:/PROGRA~1/CSCOpx\bin\perl C:\PROGRA~1\CSCOpx\objects\log rot\schedulelogrot.pl C:\ 0 0 cancel Backup: C:/PROGRA~1/CSCOpx\bin\perl C:/PROGRA~1/CSCOpx\cgi-bin\db admin\pdbadmin\schedulebackup.pl C:/ 0 0 cancel For Solaris: logrot schedule will be part of crontab after uninstallation and it will not cause any issues. and Image Management functions can remain enabled. Need to apply the new license with higher count once the restore is done.

pl action=unreg dsn= dsn_name dmprefix= dmprefix_name NMSROOT/bin/perl NMSROOT/objects/db/conf/configureDb.2. Config and Image Management Data Migration Errors • Network Topology.log and restorebackup.Chapter 8 Troubleshooting and FAQs Troubleshooting Errors in Data Migration Troubleshooting Errors in Data Migration This chapter describes the errors that you might encounter during data migration and guidelines on troubleshooting those errors.pl rm -fr action=uninstall dsn= dsn_name NMSROOT/tempBackupData Installing and Migrating to Cisco Prime LAN Management Solution 4. do the following to clean up the temporary files and return to the initial state: Step 1 Stop the LMS system by entering.2 OL-25957-01 8-15 . The logs migration. Layer 2 Services and User Tracking Data Migration Errors • Fault Management Data Migration Errors • IPSLA Performance Management Data Migration Errors • Device Performance Management Data Migration Errors You must: • Make sure that the server configuration and OS versions are compatible with LMS 4. • Check migration logs. • On Solaris /etc/init. Also.log are available under: – Solaris: /var/adm/CSCOpx/log – Windows: NMSROOT\log • Note that time taken to collect inventory is directly proportional to the number of devices and the network response time If you encounter problems during the data migration process. This chapter contains: • Common Services Data Migration Errors • Inventory.d/dmgtd stop • On Windows net stop crmdmgtd Step 2 Run the following commands: • On Solaris NMSROOT/bin/perl NMSROOT/objects/db/conf/configureDb. make sure the server has enough space to do the DB backup and restore.

Functionalities dsn_name dmprefix Common Services cmf Cmf Configuration Management rmeng RME Network Topology.pl rmdir action=uninstall dsn= dsn_name NMSROOT/tempBackupData The following table lists the dsn_names (data source names) and dmprefixes (daemon manager prefixes) of all functionalities in LMS 4.2 8-16 OL-25957-01 . • On Solaris /etc/init.Chapter 8 Troubleshooting and FAQs Troubleshooting Errors in Data Migration • On Windows NMSROOT\bin\perl NMSROOT\objects\db\conf\configureDb. Layer 2 Services and User Tracking ani ANI Fault Management Step 3 • dfmEpm • EPM • dfmInv • INV • dfmFh • FH IPSLA Performance Management ipm Ipm Device Performance Management upm UPM Start the LMS system by entering.pl action=unreg dsn= dsn_name dmprefix= dmprefix_name NMSROOT\bin\perl NMSROOT\objects\db\conf\configureDb.2.d/dmgtd start • On Windows net start crmdmgtd Installing and Migrating to Cisco Prime LAN Management Solution 4.

You can send this information as a report. The SelfTest tool checks the integrity and health of the system for some of the Common Services components. This report provides information about System configuration. select Admin > System > Server Monitoring > Collect Server Information from the menu. This allows you to quickly collect all information about the state of the system. Installing and Migrating to Cisco Prime LAN Management Solution 4. It runs PERL scripts that provide outputs that indicate whether a specific test is successful. This tool helps to debug issues of corrupted files and issues related to failure of some basic components. to TAC for troubleshooting. • CAM debug details: CAM debug details are logged at: NMSROOT/MDC/log/core-MM-DD-YYYY. environment settings. process status.log • Server information: To collect server information. you can use the following options to troubleshoot the problems: • CAM (Core Admin Module) debugging: You can enable CAM debugging by entering: NMSROOT/MDC/bin/ccraccess -updateLog Core cam DEBUG You can disable CAM debugging by entering: NMSROOT/MDC/bin/ccraccess -updateLog Core cam WARN Daemon Manager restart is necessary. and product log files. application configuration details. • SelfTest tool: You can select Admin > System > Server Monitoring > Selftest from the menu to invoke the SelfTest tool.Chapter 8 Troubleshooting and FAQs Troubleshooting Errors in Data Migration Common Services Data Migration Errors If you encounter errors during CS data migration.2 OL-25957-01 8-17 .

do the following: • Make sure that the server configuration and OS version are compatible with LMS 4.pl dsn=rmeng dmprefix=RME opt=Y – Windows: NMSROOT\bin\perl NMSROOT\bin\dbRestoreOrig. Installing and Migrating to Cisco Prime LAN Management Solution 4. • Check migration logs. The JVM heap size can be configured in: – Solaris: NMSROOT/MDC/tomcat/webapps/rme/WEB-INF/classes/com/cisco/nm/ rmeng/migration/migration. Inventory. stop the daemons before entering the commands.log) are available at – Solaris: /var/adm/CSCOpx/log – Windows: NMSROOT\log • If you get the OutOfMemoryError message.log that DCRServer could not be started.log. rme_base. Config and Image Management Data Migration Errors If you encounter errors during Inventory. Also. The logs (migration. restorebackup.properties – Windows: NMSROOT\MDC\tomcat\webapps\rme\WEB-INF\classes\com\cisco\nm\ rmeng\migration\migration.properties The migration. You can work around this problem by running the following command before performing migration: – Solaris: NMSROOT/bin/perl NMSROOT/bin/dbRestoreOrig.2 8-18 OL-25957-01 . Config and Image Management Migration may fail and display a message in the logfile migration. Config and Image Management data migration. make sure the server has enough space to back up the database and restore it.properties file has the following parameters: Parameter Purpose Default Value VM_MIN_HEAP Minimum JVM heap size 128 VM_MAX_HEAP Maximum JVM heap size 512 RETRIES Number of retries for starting the daemon 15 You can increase the JVM heap size as much as possible (up to the available RAM).2. do not exceed real system memory or your application will stop responding. Start the daemons after entering the commands. However. Sometimes. you can try to increase the available JVM (Java Virtual Machine) heap size to work around the problem.Chapter 8 Troubleshooting and FAQs Troubleshooting Errors in Data Migration Inventory.pl Note dsn=rmeng dmprefix=RME opt=Y For the above commands.log.

conf – NMSROOT\campus\etc\cwsi\datacollectionsnmp. filebackup.properties – NMSROOT\htdocs\campus\maps – NMSROOT\campus\lib\classpath\com\cisco\nm\cm\ut\uhic\utlite\properties\utliteuhic.conf – NMSROOT\campus\etc\cwsi\WlseUhic.txt – NMSROOT\campus\etc\cwsi\UTDiscoverOnTrunk. Layer 2 Services and User Tracking data migration: • Check for the migration logs.properties – NMSROOT\campus\etc\cwsi\discoverysnmp.log (In case of Upgrade) Windows: – NMSROOT\log\restorebackup. Contents of the following folders are backed up as filebackup.xml – NMSROOT\campus\etc\cwsi\CMHP.properties – NMSROOT\campus\etc\cwsi\ut.properties – NMSROOT\campus\etc\cwsi\OUI.properties – NMSROOT\campus\etc\cwsi\ANIServer.Chapter 8 Troubleshooting and FAQs Troubleshooting Errors in Data Migration Network Topology.xml – NMSROOT\campus\etc\cwsi\RouterData.txt – NMSROOT\campus\etc\cwsi\UTSnmpv3EngineParam.properties – NMSROOT\campus\etc\cwsi\rmeServerCred.properties Installing and Migrating to Cisco Prime LAN Management Solution 4. Layer 2 Services and User Tracking Data Migration Errors If you encounter errors during Network Topology.log – NMSROOT\lbgupdrade\CmfUpgrade.properties – NMSROOT\campus\etc\cwsi\users – NMSROOT\campus\etc\cwsi\archives – NMSROOT\campus\etc\users – NMSROOT\campus\etc\cwsi\ReportArchives – NMSROOT\campus\etc\cwsi\CMReportArchives – NMSROOT\campus\etc\cwsi\portsData.2 OL-25957-01 8-19 .xml – NMSROOT\campus\etc\cwsi\vlanData.tar under specified backup directory Windows: – NMSROOT\campus\etc\cwsi\DeviceDiscovery.log – /opt/CSCOpx/bgupgrade/CmfUpgrade.log (In case of Upgrade) • Check the contents of the backup data file.properties – NMSROOT\campus\etc\cwsi\Snmpv3EngineParam. The relevant logs are: Solaris: – /var/adm/CSCOpx/log/restorebackup. Layer 2 Services and User Tracking related files that are backed up into the specified backup directory.tar. The following is the list of Network Topology.dat – NMSROOT\campus\etc\cwsi\MACDetection.

properties – NMSROOT/campus/etc/cwsi/ut.properties – NMSROOT/campus/etc/cwsi/Snmpv3EngineParam.properties – NMSROOT/campus/etc/cwsi/OUI.dat – NMSROOT/campus/etc/cwsi/MACDetection.properties – NMSROOT/campus/lib/classpath/com/cisco/nm/cm/ut/utm/properties/utm.xml – NMSROOT/campus/etc/cwsi/vlanData.conf – NMSROOT/campus/etc/cwsi/WlseUhic.txt – NMSROOT/campus/etc/cwsi/UTDiscoverOnTrunk.properties – NMSROOT/campus/lib/classpath/com/cisco/nm/cm/ut/uhic/mac/properties/macuhic.properties – NMSROOT/campus/etc/cwsi/discoverysnmp.txt – NMSROOT/campus/etc/cwsi/UTSnmpv3EngineParam.properties – NMSROOT/campus/etc/cwsi/ANIServer.properties – NMSROOT/htdocs/campus/maps – NMSROOT/campus/lib/classpath/com/cisco/nm/cm/ut/uhic/utlite/properties/utliteuhic.properties • Check the Database files at the following directory: Windows: – NMSROOT\databases\ani\ani.db Installing and Migrating to Cisco Prime LAN Management Solution 4.Chapter 8 Troubleshooting and FAQs Troubleshooting Errors in Data Migration – NMSROOT\campus\lib\classpath\com\cisco\nm\cm\ut\utm\properties\utm.properties – NMSROOT\campus\lib\classpath\com\cisco\nm\cm\ut\uhic\mac\properties\macuhic.2 8-20 OL-25957-01 .db Solaris: – NMSROOT/databases/ani/ani.properties Solaris: – NMSROOT/campus/etc/cwsi/DeviceDiscovery.conf – NMSROOT/campus/etc/cwsi/datacollectionsnmp.properties – NMSROOT/campus/etc/cwsi/users – NMSROOT/campus/etc/cwsi/archives – NMSROOT/campus/etc/users – NMSROOT/campus/etc/cwsi/ReportArchives – NMSROOT/campus/etc/cwsi/CMReportArchives – NMSROOT/campus/etc/cwsi/portsData.properties – NMSROOT/campus/etc/cwsi/rmeServerCred.xml – NMSROOT/campus/etc/cwsi/CMHP.xml – NMSROOT/campus/etc/cwsi/RouterData.

info Note NMSROOT\objects\dps\config will be backed up only when you migrate from LMS 3.log • Check the contents of the backup data file.0 December 2007 Update.db – NMSROOT/databases/dfmFh/dfmFh. filebackup.log Windows: – NMSROOT\log\restorebackup.info Windows: – NMSROOT\objects\smarts\conf – NMSROOT\objects\smarts\local\repos – NMSROOT\objects\smarts\local\logs – NMSROOT\objects\smarts\local\conf – NMSROOT\objects\dps\config – NMSROOT\setup\dfm. Contents of the following folders are backed up as filebackup. The following is the list of Fault Management related files or databases that are backed up into the user-defined backup directory.db—Contains the data of the Fault Management Fault History These files are located at: Solaris: – NMSROOT/databases/dfmEpm/dfmEpm. The following database files along with corresponding database transaction log files are backed up: – dfmEpm. Solaris: – NMSROOT/objects/smarts/conf – NMSROOT/objects/smarts/local/repos – NMSROOT/objects/smarts/local/logs – NMSROOT/objects/smarts/local/conf – NMSROOT/objects/dps/config – NMSROOT/setup/dfm.db Installing and Migrating to Cisco Prime LAN Management Solution 4.Chapter 8 Troubleshooting and FAQs Troubleshooting Errors in Data Migration Fault Management Data Migration Errors If you encounter errors during Fault Management data migration: • Check logs.2 OL-25957-01 8-21 .db—Contains the data of the Fault Management Inventory – dfmFh.db – NMSROOT/databases/dfmInv/dfmInv.tar. The relevant log files are: Solaris: – /var/adm/CSCOpx/log/restorebackup.db—Contains the data of the Fault Management Event Promulgation Module – dfmInv.tar under specified backup directory.

check if the job and system reports exist in filebackup. – Alerts of NMVT and SNMP trap are changed to 'snmp trap'.log • ipmserver. check whether: – ipm2. and operations are properly migrated.log • ipm_base.db – NMSROOT\databases\dfmFh\dfmFh. • If Collectors are not migrated.log • migration. • If devices are not migrated.tar: backupfolder/0/ipm/filebackup.x backedup DB contains custom operations.tar in the backedup folder. make sure that the IPM2. make sure Source.2.db – NMSROOT\databases\dfmInv\dfmInv. Also check whether Collectors configured with SNA operations are migrated.tar Installing and Migrating to Cisco Prime LAN Management Solution 4. check whether: – Devices are SNMP reachable from LMS 3. – There is sufficient memory in the router to configure probes. • If the Report Jobs and System Reports are not migrated.log The logs are available at: • Solaris /var/adm/CSCOpx/log • Windows NMSROOT\log You may also encounter the following types of errors while migrating IPSLA Performance Management data: • If Custom operations are not migrated properly.db IPSLA Performance Management Data Migration Errors If you encounter errors during IPSLA Performance Management data migration. remove some probes on the router CLI.x backedup database contains source and target devices. The location of filebackup.2 8-22 OL-25957-01 . • If Collectors are not moved into running state. – Predefined or custom SNA Operations are migrated. If not. target devices. please check the following logs: • restorebackup.Chapter 8 Troubleshooting and FAQs Troubleshooting Errors in Data Migration Windows: – NMSROOT\databases\dfmEpm\dfmEpm. – Alerts of NMVT type are changed to none.log • ipmclient.

db – .0) or IPM4.6 (part of LMS 2. templates.dbPassword – ipmdb. or thresholds are not migrated properly.tmpl – ipm. make sure it contains the following files: – ipm. please check the following logs: • restorebackup.6) does not contain all required files.0 (part of LMS 3. • If Poller failures are observed. make sure the Device Performance Management backedup database contains the related data.tar: – Windows: Jobs folder in NMSROOT/files/ipm/jobs and System Reports in NMSROOT/tomcat/webapps/ipm/system_reports – Solaris: Jobs folder in var/adm/CSOCpx/files/ipm/jobs and System Reports NMSROOT/tomcat/webapps/ipm/system_reports • If the backup directory of IPM2. • If reports are not migrated.env • If the backup directory of IPM4. make sure it contains the following files: – ipmdb.Chapter 8 Troubleshooting and FAQs Troubleshooting Errors in Data Migration The following folders must be present in filebackup. make sure filebackup.log The logs are available at: • Solaris: /var/adm/CSCOpx/log • Windows: NMSROOT\log You may also encounter the following types of errors while migrating Device Performance Management data: • If pollers.tar contains the reports in NMSROOT/hum/thresholdscripts.2 OL-25957-01 8-23 . • If threshold scripts are not migrated.1 (part of LMS 3.tar contains the reports in NMSROOT/MDC/tomcat/webapps/upm/reports folder.tmpl – ipmdb.tar – ipm.log • upm_process.db – filebackup.0 December 2007 Update) does not contain all required files.tmpl Device Performance Management Data Migration Errors If you encounter errors during Device Performance Management data migration. Installing and Migrating to Cisco Prime LAN Management Solution 4.0. make sure the devices are SNMP reachable from Device Performance Management server. make sure filebackup.

2 supported? • Which Windows HotFix patches are supported for LMS 4.2 with Internet Information Services (IIS) enabled? • Which TCP and UDP ports does LMS 4. Enter the shell password. Netview)? Q. The steps to change the shell_enable password are: a.2 use? • Does LMS 4.2 server? • I have LMS 3. In what order should I perform these upgrades? • I have been running LMS 4.2 Installation and Data Migration and the respective solutions. b.2 SP1 installed on Windows 2003 Server. I want to upgrade the OS to Windows 2008 Server. Q. and also upgrade to LMS 4.2 on Solaris.Chapter 8 Troubleshooting and FAQs Frequently Asked Questions Frequently Asked Questions This section provides Frequently Asked Questions (FAQs) on LMS 4. and merge the data from the current system and the backup. c.2? • Is LMS 4. This will be same as the sysadmin password that you provided during installation.2 8-24 OL-25957-01 . such as VMware and VirtualPC? • Can I install LMS 4. Re-enter the shell password. how do I change the shell_enable password? A. and have collected a lot of data. This section lists the FAQs: • In LMS Soft Appliance. Can I migrate data from these multiple servers to one LMS 4.2 supported on multi-homed server? • Can I migrate data from Solaris to Windows and vice versa? • I am currently using a licensed version of LMS 4. how do I change the shell_enable password? • How do I transfer files to or from the LMS Soft Appliance? • Where can I find the install log files for LMS 4.2 SP backup. In LMS Soft Appliance.2. Is this possible? • On which operating system is LMS 4.2 applications installed on different servers. I want to migrate to Windows. You must use FTP/SFTP/SCP commands to transfer files to the Soft Appliance server. Do I need to get a new license for LMS 4. How do I transfer files to or from the LMS Soft Appliance? A.2 support virtual machines.2 supported on Solaris x86 (on the x86 CPU)? • Is LMS 4. See Transferring Files to Soft Appliance Server for more information. I would like to restore an older LMS 3.2? • I have LMS 3.2 on Windows? • When should I install other Network Management Systems (such as HP OpenView Network Node Manager.2 for sometime.2 with Windows Domain Controller enabled? • Is LMS 4. Enter the command shell_enable to access the shell. Installing and Migrating to Cisco Prime LAN Management Solution 4.2 supported on 64-bit native systems? • Can I install LMS 4.

2 applications installed on different servers.2.mspx Q. For example. See System and Browser Requirements for Server and Client for details. Is LMS 4.2 Port Usage for details.2 for sometime.2 with Internet Information Services (IIS) enabled? A. you must ensure that no other application or process is utilizing this port. all data that is currently in the running system is replaced with the data from the backup.com/technet/security/bulletin/MS10-044.log (CARS and Soft Appliance). I want to upgrade the OS to Windows 2008 Server. Upgrade LMS 3. I would like to restore an older LMS 3.log. On Solaris and Soft Appliance. If you click No you must stop IIS services before installing LMS 4.2 SP1 installed on Windows 2003 Server. Yes. b. Each installation creates a new log file.Chapter 8 Troubleshooting and FAQs Frequently Asked Questions Q. Q. Is this possible? A.2 SP backup. Which TCP and UDP ports does LMS 4. See LMS 4.2 on Windows 2008 (SP1 & SP2) R2 Standard & Enterprise edition or Windows 2008 (SP1)Server. you can install. On which operating system is LMS 4. If you click Yes you must change the port from 443 to any other during installation. if errors occur during installation. In what order should I perform these upgrades? A. Q. check the installation log file /var/tmp/Cisco_Prime_install_YYYYMMDD_hhmmss. LMS 4.log and /var/log/ade/ADE. Upgrade your Operating System to Windows 2008 (SP1 & SP2) R2 Standard & Enterprise edition or Windows 2008 (SP1)Server. After a backup is restored. Also. and have collected a lot of data. For LMS 4. Which Windows HotFix patches are supported for LMS 4. On Windows.2 server? A.2 supported on 64-bit native systems? A. I have LMS 3. check the installation log in the system directory on the drive where the operating system is installed.microsoft.2. See Operating System Requirements for more information. No. No. and merge the data from the current system and the backup. You must: a.2 use? A.2 is supported on native 64-bit systems. this option is not supported. I have LMS 3.2. Q. Yes. Q. Q. Q.2 supported? A. Q. I have been running LMS 4. we have tested all the Windows HotFix patches released up to July 2010 that have an impact on LMS: http://www. Can I migrate data from these multiple servers to one LMS 4. Can I install LMS 4. and also upgrade to LMS 4. Where can I find the install log files for LMS 4. the LMS installation creates SystemDrive:\Cisco_Prime_install_YYYYMMDD_hhmmss.2 SP1 to LMS 4. Installing and Migrating to Cisco Prime LAN Management Solution 4.2? A. if errors occur during installation.2 OL-25957-01 8-25 .2? A.

You must install other Network Management Systems before installing Cisco Prime LMS 4. No. you must disable Windows Domain Controller before installing LMS 4. No. You can check the application versions by selecting Admin > System > Software Center > Software Update. See Server Requirements on Windows Systems.2 supported on multi-homed server? A. Do I need to get a new license for LMS 4. you can use the same LMS 4.2 8-26 OL-25957-01 . you cannot migrate data between operating systems. for more information. Q. Netview)? A. How do I check the application versions of LMS 4. Is LMS 4.2? A. Q. The LMS version should be 4. such as VMware and VirtualPC? A.2. Does LMS 4.2 on a multi-homed machine. Installing and Migrating to Cisco Prime LAN Management Solution 4. You must select one IP address as the external address. No.2 is not supported on Solaris x86. LMS 4.Chapter 8 Troubleshooting and FAQs Frequently Asked Questions Q. you can check the LMS version in the Products Installed table (Admin > System > Software Center > Software Update). Q. No. If you have installed a licensed version of LMS 4.2 with Windows Domain Controller enabled? A.2 on Solaris.0.2 support virtual machines. with which the client will log into the server. Can I install LMS 4. To run LMS 4. Is LMS 4. LMS 4.2 supported on Solaris x86 (on the x86 CPU)? A.2 is supported on multi-homed server. No. Yes. Q. there are two requirements: – All IP addresses must be configured in DNS. LMS 4.2 on Windows? A. I want to migrate to Windows.2 cannot co-exist with any other CiscoWorks applications.2.2.2 supports VMware. Q. Can I migrate data from Solaris to Windows and vice versa? A. Can LMS 4. Q. When should I install other Network Management Systems (such as HP OpenView Network Node Manager. only one IP address can be used by the client or browser to access the server.2 Solaris license on Windows.2 co-exist with other CiscoWorks applications? A. See Supported Network Management Systems for more information. I am currently using a licensed version of LMS 4. – Owing to restrictions with CORBA. Q. Yes. Q. each configured with different IP addresses. LMS 4. A multi-homed machine is a machine that has multiple NIC cards.

Installing and Migrating to Cisco Prime LAN Management Solution 4. For more information on passwords. Select another location if you want to install in a specific location. You can use login password as database password or a random system generated password is provided. see Performing Installation of LMS 4.2 installation. Login Password (Mandatory) No default values.2 OL-25957-01 A-1 .2. Enter the login password. Database Password No default values. Note For information on the Installation of LMS 4.A P P E N D I X A User Inputs for Installation This appendix provides information on the user inputs during LMS 4.2. We recommend that you specify a short path for the destination folder. see Password Information. This appendix contains: • User Inputs for LMS Installation • Password Information • Installing VMware Tools User Inputs for LMS Installation This section contains: • User Inputs for New Installation • User Inputs for Reinstallation User Inputs for New Installation Enter the following information while installing for the first time: Table A-1 User Inputs for a New Installation Settings Value Destination folder The default location is System drive:\Program Files\CSCOpx.

1. leave the fields blank. Password for the Common Services Database (Optional) Leave the fields blank to use the existing password. you should change the SSL port number of the LMS web server from 443 to another port that is available. To avoid a conflict. User Inputs for Reinstallation Enter the following information during an upgrade installation in Custom mode: Table A-2 User Inputs for an Upgrade Installation: Custom Settings Value Backup folder Enter a folder for the backup data. after installation (for all the three operating systems). see Password Information.Appendix A User Inputs for Installation User Inputs for LMS Installation Important Note for Configuring Port Numbers On a Windows system. For more information on passwords. You can also browse and select a folder. If you are upgrading from LMS 2. it will be created. identity account Enter the System Identity Account password.6 and LMS 2. Password for users admin and guest You may change the passwords for the admin and guest users. To keep the existing passwords. if you enter 6000 as the SSL port number. and that has a number in the range 1026 to 65535. (Optional) However. you can either retain the existing password or enter a new password. For more information on (Mandatory) passwords.6. the setup program will generate a random password for you. Installing and Migrating to Cisco Prime LAN Management Solution 4. if you are using HPOV as your third party NMS application. you cannot enter the Eval license inputs. Password for the user casuser If you do not enter a password. Only Purchase license inputs are applicable. Port number 6000 is reserved by Firefox. If casuser does not exist. which is the default port for the LMS web server when installing LMS. you would require the IIS service to be enabled for HPOV to install and run.2 A-2 OL-25957-01 . see Password Information Password for system No default values. except 6000. this is not applicable for Solaris. (Optional) In the upgrade scenario. The IIS web server runs on SSL port 443. you will not be able to launch LMS using the Firefox browser.

You must enter the host name. organization. Login and Database Passwords You may change the login and database passwords. uncheck the Keep Existing Certificate check box. We recommend that you specify a short path for the destination folder. company.Appendix A User Inputs for Installation Password Information Table A-2 User Inputs for an Upgrade Installation: Custom (continued) Settings Value Web server settings: You can choose to keep the existing information. Destination folder The default location is System drive:\Program Files\CSCOpx. Enter the following information while reinstalling: Table A-3 User Inputs for Reinstallation Settings Value Backup folder Enter a folder for the backup data. You can also browse and select a folder. You can leave the other fields blank. and enter the country code. city. and host name for HTTPS. state. the installation program uses the existing Self-Signed Certificate information. Password Information This section contains: • LMS Login and Database Passwords • LMS Login and Database Passwords • Changing LMS Admin Password • Changing casuser Password Installing and Migrating to Cisco Prime LAN Management Solution 4.2 OL-25957-01 A-3 . To keep the existing passwords. By default. leave the fields blank. • HTTPS port • Administrator’s e-mail address • SMTP server name (Optional) You may change the Self-signed Certificate information. Data for the Self-signed Certificate: (Mandatory) • Country Code • State • City • Organization • Organization Unit Name • E-mail Address If you want to generate a new certificate.

A message appears: Enter new password for username: Step 3 Enter the new password. • Do not start the password with a number.2 A-4 OL-25957-01 .pl username at the command prompt. The path is to be set as follows: setenv LD_LIBRARY_PATH /opt/CSCOpx/MDC/lib:/opt/CSCOpx/lib This environment variable set is applicable to the current working shell only. To change the user password on Soft Appliance: Step 1 Enter NMSROOT/bin/ResetPasswd. Changing LMS Admin Password You can change your LMS Admin password by using either the LMS user password recovery utility or from the GUI. if you want to change it. Step 2 Enter NMSROOT/bin/ResetPasswd. • Do not use any special characters.pl username at the command prompt. you can change the password using the LMS user password recovery utility. • Do not insert spaces between characters. To change the user password on Solaris: Step 1 Set the LD_LIBRARY_PATH manually.Appendix A User Inputs for Installation Password Information LMS Login and Database Passwords While entering LMS Login and Database passwords: • Use a minimum of five characters and a maximum of 15 characters. To change the user password on Windows: Step 1 Enter NMSROOT\bin\ResetPasswd. • Changing Admin Password Using Password Recovery Utility • Changing Admin Password From GUI Changing Admin Password Using Password Recovery Utility You can change the LMS user password using the LMS user password recovery utility. Now. Here NMSROOT refers to the LMS Installation directory. Installing and Migrating to Cisco Prime LAN Management Solution 4. A message appears: Enter new password for username: Step 2 Enter the new password.pl username at the command prompt.

2 OL-25957-01 A-5 . A message appears: Enter new password for username: Step 2 Enter the new password. Installing and Migrating to Cisco Prime LAN Management Solution 4.Appendix A User Inputs for Installation Password Information Here NMSROOT refers to the LMS Installation directory.

A message appears. Changing casuser Password You can change the casuser password using resetCasuser.exe Three options are displayed: Step 2 1. Enter 2. enter: NMSROOT\setup\support\resetCasuser. do the following: Step 1 At the command prompt. prompting you to enter the password. Step 6 Enter the e-mail ID in the E-mail field. The Local User Setup page appears. Step 4 Enter the password in the Password field. Randomly generate the password 2.exe.Appendix A User Inputs for Installation Password Information Changing Admin Password From GUI To change the LMS admin password from the LMS server: Step 1 Login as admin user. Step 2 Select Admin > System > User Management > Local User Setup. Step 5 Re-enter the password in the Verify field. Exit. and press Enter. Installing and Migrating to Cisco Prime LAN Management Solution 4. Step 7 Click OK. You must know the password policy. Step 3 Confirm the password.2 A-6 OL-25957-01 . The My Profile pop-up window appears. If you enter a password that does not match the password policy. Step 3 Click Modify My Profile. the application exits with an error message. To change the casuser password. Enter the password 3.

cd vmware-tools-distrib . mkdir /mnt/cdrom Step 5 Mount the CDROM./vmware-install. cp /mnt/cdrom/VMwareTools-<version>. umount /mnt/cdrom Installing and Migrating to Cisco Prime LAN Management Solution 4.Appendix A User Inputs for Installation Installing VMware Tools Installing VMware Tools To install VMware tools in a LMS Virtual Appliance: Step 1 Ensure that your LMS Virtual Appliance is powered on. • Some warnings or errors are normal.pl PERL script to install VMware tools. Note Step 9 • It is normal for the console screen to go blank for a short time during the installation when the display size changes.gz /tmp/ where <version> is the VMware tools package version. Unmount the CDROM. Step 7 Go to tmp directory and extract the tar file.tar. when a files does not exist. Step 4 Create a mount point. Step 3 Enable the root shell.gz Step 8 Change the directory to vmware-tools-distrib and run the vmware-install. then select Guest > Install/Upgrade VMware Tools and click OK. Step 2 Right click on the LMS Virtual Appliance VM. cd /tmp tar -zxvf VMwareTools-<version>. • Your network service might restart after installation. So the recommendation is to invoke this command from the console and not remotely. Options in square brackets are default choices and can be selected by pressing Enter.2 OL-25957-01 A-7 .pl Follow the screen prompts to install the VMware Tools. mount /dev/cdrom /mnt/cdrom Step 6 Copy the VMware tools tar ball to a local temporary location.tar.

Appendix A User Inputs for Installation Installing VMware Tools Step 10 Manually end the VMware tools installation process. cd /tmp rm /tmp/VMwareTools-<version>. • Better time synchronization between the guest and host.gz rm -rf /tmp/vmware-tools-distrib Note LMS 4. • Sends a heartbeat to a VMware Server. click VM in the virtual machine menu. if you use the virtual machine with VMware server. The Install/Upgrade Tools window appears. Few benefits of installing VMware tools in LMS Virutal Appliance is as follows. • Allows you to shutdown/reboot the guest cleanly. To end the process. • Passes messages from the host operating system to the guest operating system.2 supports only the binary installation of VMware tools in a LMS Virtual Appliance. Step 11 Remove VMware tools installation packages.tar. then click Guest > End VMware Tools Install.2 A-8 OL-25957-01 . Installing and Migrating to Cisco Prime LAN Management Solution 4.

To use UTU.0 • Upgrading to UTU 2.0 • Uninstalling UTU 2.0 • Re-installing UTU 2. and accessible through the network.0 • Searching for Users.0 • Installing UTU 2. This section explains: • Understanding UTU • Hardware and Software Requirements for UTU 2.0 • Downloading UTU 2.0 • Configuring UTU 2. UTU comprises a server-side component and a client utility.0 • Accessing UTU 2. Hosts or IP Phones • Using Search Patterns in UTU 2.A P P E N D I X B User Tracking Utility CiscoWorks User Tracking Utility is a Windows desktop utility that provides quick access to useful information about users or hosts discovered by LMS.0 Installing and Migrating to Cisco Prime LAN Management Solution 4.2 OL-25957-01 B-1 . LMS must be installed and functioning on your machine.

0.0 (Campus Manager 5.0 is built on Microsoft . UTU 2. UTU is supported on LMS 3.1. With this.Net Framework and Windows Presentation Foundation (WPF). hosts.2 (Campus Manager 5. User Tracking Utility did not work on Windows Vista client systems because of library conflicts.0 (Campus Manager 5.1.0 supports silent installation mode for easy deployment.1).1 (Campus Manager 5.6) or LMS 3.microsoft. and accessible through the network Installing and Migrating to Cisco Prime LAN Management Solution 4.1 (Campus Manager 5. and LMS 3.1) or LMS4. UTU 2. or IP Phones discovered by LMS.2.6).0 Table B-1 lists the minimum system requirements for UTU.Appendix B User Tracking Utility Understanding UTU Understanding UTU User Tracking Utility (UTU) allows users with Help Desk access to search for users. • Windows 2008 • Windows XP with SP2 or SP3 • Windows Vista 512 MB • LMS 3.2 (Campus Manager 5.0.com Network Connectivity LMS 3. The following are the list of features supported in the CiscoWorks User Tracking Utility 2.0 (Campus Manager 5.1). Layer 2 Services and User Tracking must be enabled and accessible through the network.1 (Campus Manager 5.1/4. or LMS 3. UTU comprises a server-side component and a client utility.1/4.Net Runtime 3.Net Runtime 3.0 now works on Windows Vista client systems Support for Phone Number Search In this release.4) or LMS 3. or LMS 4.0/4. LMS 3.2. Table B-1 System Requirements for UTU Requirement Type Minimum Requirements System hardware System software Memory (RAM) Additional required software IBM PC-compatible computer with Intel Pentium processor.1.0 release: Windows Vista Support Earlier. or LMS 3.0. UTU supports searching phone numbers in addition to existing search criteria.4).5 Service Pack 1 You can download Microsoft .0.2 (Network Topology. To use UTU in LMS 4.2 (Network Topology. It supports communication with LMS server in Secure Sockets Layer (SSL) mode.6). UTU 2. Layer 2 Services and User Tracking) must be running.2 (Campus Manager 5.2. Layer 2 Services and User Tracking) • Microsoft . Network Topology.4). Hardware and Software Requirements for UTU 2.2 B-2 OL-25957-01 .5 Service Pack 1 from http://www.2.

To download UTU 2.0&relind=AVAILABLE&rellifecycle=&reltype=latest. You must be a registered Cisco. The site prompts you to enter your Cisco. Step 2 Select a product release version from the Latest Releases folder and locate the software update to download.0.zip This zip file contains CiscoWorksUserTrackingUtility2.exe and setup.Appendix B User Tracking Utility Downloading UTU 2. Before you install UTU 2.0 in Silent Mode • Installing UTU 2. Step 4 Click the Download Now button to download and save the device package file to any local directory on Server. Step 3 Locate the file CiscoWorksUserTrackingUtility2.0 UTU requires CiscoWorksUserTrackingUtility2.0.html?mdfid=282641773&flowid=5141&softwareid=280 775110&release=2.0.0.2 OL-25957-01 B-3 . Installing UTU 2.com user to access this Software Download site.0 You can install UTU 2.exe file to be downloaded and installed.iss file (required for silent installation).0.0 in Normal Mode Installing and Migrating to Cisco Prime LAN Management Solution 4. This section explains: • Installing UTU 2.cisco.0 Downloading UTU 2. Step 5 Extract the file using any file extractor such as WinZip.com/cisco/software/release. if you have not logged in already.com username and password in the login screen. check whether you system meets the requirements mentioned in Hardware and Software Requirements for UTU 2.0.0 either in normal installation mode or silent installation mode.0: Step 1 Go to the Cisco Download Software page http://www.

change szDir=C:\Program Files\CSCOutu2. When the value of the ResultCode attribute is other than 0.Net Framework 3. The value of the ResultCode attribute in the setup. A confirmation message appears.log file is created during the installation in the same directory where you have extracted the setup. For example. you must install UTU again.Net Framework 3. Step 2 Navigate to the directory that contains CiscoWorksUserTrackingUtility2. Installing and Migrating to Cisco Prime LAN Management Solution 4. If you want to install UTU in some other directory.0. Step 4 Click Next. Setup.0 in Normal Mode To install UTU in normal installation mode: Step 1 Log into the system with local system administrator privileges. Do not use space after the -f1 option.0. if the install directory for UTU is c:\utu.iss File UTU is installed in the C:\Program Files\CSCOutu2.iss Editing Setup.0.exe.iss file. enter the following at the command prompt: c:\utu\CiscoWorksUserTrackingUtility2. Use the complete path for file-location.2 B-4 OL-25957-01 . The User Tracking Utility Welcome screen appears.exe -a -s -f1c:\utu\setup.0 to szDir=D:\utu20 in the setup. For example.log informs you whether the installation has completed successfully.exe –a –s –f1 file-location \setup. You can install .Appendix B User Tracking Utility Installing UTU 2.iss file.iss file. run the following command at the command prompt: exe-location\CiscoWorksUserTrackingUtility2.exe to begin installation. you must edit the content of the setup.log File The setup.0 in Silent Mode To install UTU in silent mode. The value 0 denotes that the UTU installation in silent mode is successful.0.0 Installing UTU 2.5 SP1 after terminating the current UTU installation or before completing the current UTU installation. if you want to set the installation directory as D:\utu20.5 SP1. A warning message appears if you have not installed .iss where – exe-location is the directory where you have extracted the CiscoWorksUserTrackingUtility2. by default.log file to check the installation completion status.iss file. Step 5 Click Next.0.0 directory.iss file. Change the value of the szDir attribute in the setup. Installing UTU 2. You should see the setup. Step 3 Double-click CiscoWorksUserTrackingUtility2.exe file – file-location is the directory where you have the setup.

Installing and Migrating to Cisco Prime LAN Management Solution 4.0. By default.Net Framework 3. You can use this icon to restore the UTU band when minimized. and then continue with the UTU installation.Net Framework 3. when you click Next in the User Tracking Utility Welcome screen. click either: • Start > Programs > CiscoWorks UTU 2.0 Or • UTU 2. To access the utility. The installation continues.0 band.0 > CiscoWorks User Tracking Utility 2.0 shortcut available on the desktop The UTU band appears.0 Step 6 Click Yes. the installer directs you to the Choose Destination dialog box.5 SP1 already on the system. User Tracking Utility is installed at the destination location you specified and a shortcut to UTU is created on the desktop. or a.Net Framework 3. Note If you have installed . the warning message appears again stating that you have not installed . See Figure B-1for UTU 2.Appendix B User Tracking Utility Accessing UTU 2.0 To access UTU.5 SP1.2 OL-25957-01 B-5 . If you click No in the confirmation message. Click Next to continue with the installation. Step 8 Click Finish to complete the installation. Click Browse to choose a different directory and click OK. Step 7 Click Next to install UTU in the default directory. see Accessing UTU 2.5 SP1.0. Accessing UTU 2. You can download and install . The Choose Destination Location dialog box appears. You can also find an icon in the task bar. b. UTU is installed in the directory C:\Program Files\CSCOutu2.

Step 2 Enter the name or IP Address of the server on which Campus Manager (for releases earlier than LMS 4. or LMS 4. b.2 is installed. The CiscoWorks Server Settings dialog box appears.2 server configurations. The default HTTP port number is 1741. Installing and Migrating to Cisco Prime LAN Management Solution 4. The port is changed to 443. Click Settings. To configure UTU: Step 1 Click the Settings icon.UTU task bar icon After a system restart and during the startup.0).Search Band 1 . Or a. Configuring UTU 2. Step 4 Click Enable SSL for communicating with an SSL enabled server. the system launches the UTU automatically. or LMS 4.2 B-6 OL-25957-01 .Close icon 4 . Step 3 Enter the port number of the LMS server. which is the default port for SSL. Right-click the UTU search band. See Figure B-2.Minimize icon 3 . A popup menu appears.0).Settings Icon 2 .0 You must configure UTU to set the Campus Manager (for releases earlier than LMS 4. You can modify the port number if required. You can modify the port number if required.0 Figure B-1 User Tracking Utility .Appendix B User Tracking Utility Configuring UTU 2.

The credentials are preserved only for the current user of Windows system. Installing and Migrating to Cisco Prime LAN Management Solution 4. or IP Phones. This is used to verify the validity of the user when searching for users. Step 7 Select the Remember me on this computer checkbox if you want the client system to remember your credentials. Step 6 Confirm the password by re-entering it.Appendix B User Tracking Utility Configuring UTU 2. The credentials are not available when you log into the Windows system with a different user name. Figure B-3 Step 5 Enabling SSL Enter a valid CiscoWorks Server user name and password. hosts. Step 8 Click Apply to save the changes.2 OL-25957-01 B-7 . See Figure B-2.0 Figure B-2 Enabling SSL You can modify the port number if required.

Appendix B User Tracking Utility Searching for Users.77. A popup menu appears with the default search criterion Host name/IP Address selected. IP Address. When you query for data from an SSL enabled server. You can search using: • User name • Host name or IP Address • Device name or IP Address • MAC Address • Phone number The default search criterion is host name or IP Address of the host. Hosts or IP Phones You can use UTU Search Band to search for the users. The selected criterion is set for future searches until you change the criterion. you can enter 10. go to Step 7. hosts. Step 3 Enter any value related to user name.2 B-8 OL-25957-01 . the Certificate Viewer dialog box appears. Installing and Migrating to Cisco Prime LAN Management Solution 4. See Figure B-4. Phone number or the MAC Address in the UTU search field. Step 4 Press Enter. To search for users. host name. or IP Phones in your network. hosts. If your server is not SSL enabled.208 in the search field. Hosts or IP Phones Searching for Users. Note UTU search is case-insensitive. or IP Phones: Step 1 Right-click the UTU search band. Step 2 Select a search criterion from the popup menu. For example. device name.

Installing and Migrating to Cisco Prime LAN Management Solution 4. See Figure B-5. You can verify the authenticity and correctness of the SSL server here.Appendix B User Tracking Utility Searching for Users.2 OL-25957-01 B-9 . Hosts or IP Phones Figure B-4 Step 5 Certificate Viewer Click Details to view the certificate details.

Click the X Record(s) Found button to launch the results window. If you had clicked Yes the first time. X denotes the number of matches found. if there 4 matches found. the certificate is not stored and no connection is established with the server. Hosts or IP Phones Figure B-5 Certificate Details You can click Summary to go back to the Certificate Viewer dialog box. the UTU Search band displays 4 Record(s) Found. you are not prompted to store the certificate during subsequent sessions. Note Step 7 The Certificate Viewer dialog box appears only for the first time configuration. For example.Appendix B User Tracking Utility Searching for Users. If you click No. Step 6 Click Yes in the Certificate Viewer dialog box or Certificate Details dialog box to accept and store the certificate.2 B-10 OL-25957-01 . Installing and Migrating to Cisco Prime LAN Management Solution 4. See Figure 6. SSL connection is established with the server.

Port Speed Bandwidth of the port of the switch. Hosts or IP Phones Figure 6 UTU Search Band displaying the number of matching records UTU search returns top 500 records only if the number of matches exceed 500. or MAC Addresses. where you can copy the selected search result record. in a Results window. Subnet Subnet to which the host belongs. where you can copy all the search result records. Port State State of the port: Static or Dynamic. Port Description Description of the port number to which the host is connected.2 OL-25957-01 B-11 . Installing and Migrating to Cisco Prime LAN Management Solution 4. For a selected search result record. which is a list of user names. You must refine your search if you want better and accurate results. host names. • Copy All to Clipboard. The Results window has the following options: • Copy to Clipboard. Device IP Address IP Address of the switch VLAN VLAN to which the port of the switch belongs. UTU displays the search results.Appendix B User Tracking Utility Searching for Users. Subnet Mask Subnet mask of the host Device name Name of the switch. Host IP Address IP Address of the host. Table B-2 Details for Each Entry in Results Window For a User or Host Search Entry Description User Name Name of the user logged in to the host. the Results window displays the details as described in: • Table B-2 for all search criteria except Phone Number • Table B-3 for search based on Phone Number See Figure B-7 for IP Phone search results window. IP Addresses. • Close. Port Port number to which the host is connected. which you can use to close the window. Step 8 Select an entry in the Results window. Host Name Name of the host discovered by User Tracking. MAC Address Media Access Control (MAC) address of network interface card in end-user node.

Installing and Migrating to Cisco Prime LAN Management Solution 4. Last Seen Date and time when User Tracking last found an entry for this user or host in a switch. Last Seen is displayed in the format yyyy/mm/dd hh:mm:ss. Last Seen is displayed in the format yyyy/mm/dd hh:mm:ss.Appendix B User Tracking Utility Searching for Users. Port Description Description of the port to which the phone is connected. SP30+. CCM Address IP Address of the Cisco Call Manager Status Status of the phone. Device IP Address IP Address of the device Port Port number to which the phone is connected. 12SPplus. as known to Cisco Call Manager Phone Type Model of the phone. 30VIP. Device Name Name corresponding to IP Address of device. Can be SP30. 30SPplus. Phone Description Description of the phone. or unknown. Table B-3 Details for Each Entry in Results Window For a Phone Number Search Entry Description Phone Number IP Phone number MAC Address Media Access Control (MAC) address of network interface card on the phone. Hosts or IP Phones Table B-2 Details for Each Entry in Results Window For a User or Host Search (continued) Entry Description Port Duplex Port Duplex configuration details on the device. Phone IP Address IP Address of the phone. 12S.2 B-12 OL-25957-01 . 12SP. Last Seen Date and time when User Tracking last found an entry. SoftPhone.

xxxx. or IP Phones by entering a search pattern or substring of a search pattern. you can use one of the following MAC Address patterns or a substring of these patterns: • xxxx. For example. To search for a MAC Address. You can search for users.0 Figure B-7 Note IP Phone Number Search Results Window The search results for the value you enter in the search field depends on the default search criteria. See Searching for Users.xxxx • xx:xx:xx:xx:xx:xx • xxxxxxxxxxxx • xx-xx-xx-xx-xx-xx Here x denotes an hexadecimal number. end with or contain Cisco for a search on host names. or IP Phones which match the search criterion. entering Cisco displays host names that start with.Appendix B User Tracking Utility Using Search Patterns in UTU 2. Hosts or IP Phones for more information. You do not have to use wildcard character * to match a pattern or substring of the pattern. hosts. Using Search Patterns in UTU 2. hosts.0 UTU searches for the users.2 OL-25957-01 B-13 . Installing and Migrating to Cisco Prime LAN Management Solution 4.

If you try to uninstall UTU when it is running. See Installing UTU 2.0 Ensure that UTU is not running while uninstalling.0 from the windows task bar.1. Re-installing UTU 2. See Installing UTU 2. You can choose to install UTU 2.0 on the same system where UTU 1.1 is installed.0 > Uninstall CiscoWorks User Tracking Utility 2.0 on any directory other than the directory where UTU 1.1. you are prompted with a confirmation message whether you want to continue the installation.0 is supported on the normal mode of installation. The Uninstallation wizard appears and prompts you to confirm the UTU uninstallation. The Uninstallation continues.0 Uninstalling UTU 2.1 is installed. an error message appears and uninstallation terminates. Step 2 Click Yes. To uninstall UTU: Step 1 Select Start > Programs > CiscoWorks UTU 2. Step 3 Click Finish to exit the uninstallation wizard. Upgrading to UTU 2. In the normal mode of installation.2 B-14 OL-25957-01 .0 for installation instructions. The user profiles that are created already are not be lost during re-installation. You must provide your inputs to continue the installation.0 You can install UTU 2.0 Re-installation of UTU 2. Installing and Migrating to Cisco Prime LAN Management Solution 4.0 for installation instructions.Appendix B User Tracking Utility Uninstalling UTU 2.

select Admin > Collection Settings > Syslog > Syslog Collector Status from the menu. The Syslog Collector Properties file is available at these locations: – On Solaris and Soft Appliance: /opt/CSCOpx/MDC/tomcat/webapps/rme/WEB-INF/classes/com/cisco/nm/rmeng/csc/data/ Collector. the Syslog Analyzer tries to connect to all the subscribed Remote Syslog Collectors by passing the latest filters. The Remote Syslog Collector filters the Syslog messages before forwarding them to the Analyzer process on the LMS server. the Remote Syslog Collector entry is added to the Collector Status window of the LMS 4. To view the status of the subscribed Syslog Collector. To subscribe or unsubscribe from a Remote Syslog Collector. the Remote Syslog Collector logs all emblem compliant syslogs in the specified downtime file after filtering.properties • If the Syslog Analyzer responds with the latest filters. The Remote Syslog Collector and Syslog Analyzer Service on the LMS server uses SSL sockets to communicate with each other. It functions as follows: 1.A P P E N D I X C Installing the Remote Syslog Collector This appendix provides general information on how to install the Remote Syslog Collector on a remote Windows or UNIX system to process syslog messages. • If the Syslog Analyzer is not reachable when queried. the Remote Syslog Collector looks for Syslog Analyzers already subscribed on the LMS Server and requests for the latest filter definitions. Warning Do not install Remote Syslog Collector on a system that has LMS 4. the Remote Syslog Collector applies filters and forwards syslogs to the Syslog Analyzer.2 already installed. 2.2 OL-25957-01 C-1 . After the Remote Syslog Collector connects to the LMS 4. At startup.2 Server. select Admin > Collection Settings > Syslog > Syslog Collector Status.2 Server. At startup.properties – On Windows: NMSROOT\MDC\tomcat\webapps\rme\WEB-INF\classes\com\cisco\nm\rmeng\csc\data\ Collector. Installing and Migrating to Cisco Prime LAN Management Solution 4.

0 and 9.0 and 9. This involves: • Verifying Remote Syslog Collector Server Requirement • Installing the Remote Syslog Collector • Stopping the Remote Syslog Collector • Uninstalling the Remote Syslog Collector Verifying Remote Syslog Collector Server Requirement The following section lists the necessary server requirements for Remote Syslog Collector: Table C-1 • Table C-1 provides the server requirements for Remote Syslog Collector on Solaris.0 Standards Mode (Press F12 and select Standards Mode) • Firefox 8. • Table C-2 provides the server requirements for Remote Syslog Collector on Windows.0 and 9.0 and 9. Remote Syslog Collector Server Minimum Requirements on Solaris Requirement Type Minimum Requirements Hardware UltraSPARC CPU Memory (RAM) • 4 GB RAM and 8 GB Swap space.) Internet Explorer 8.Appendix C Installing the Remote Syslog Collector Verifying Remote Syslog Collector Server Requirement This section describes how to set up Syslog between RSAC and LMS 4.2 server. Operating System • Solaris 10 Browser • (You need a browser only if you download the RSAC installation files from the LMS 4.2 server.0 for Windows Table C-2 Remote Syslog Collector Server Minimum Requirements on Windows Requirement Type Minimum Requirements Hardware IBM PC-compatible system with 1 GHz or faster Pentium processor.2.2 C-2 OL-25957-01 .0 Standards Mode (Press F12 and select Standards Mode) • Firefox 8. Memory (RAM) 2 GB RAM memory requirement with a Swap space of 4 GB.0 for Windows Installing and Migrating to Cisco Prime LAN Management Solution 4. and 1 GB memory.2 supports the following Windows systems: • Windows 2008 Server Standard Edition (SP1 and SP2) • Windows 2008 Server Enterprise Edition (SP1 and SP2) • Windows 2008 Standard Edition R2 (SP2) • Windows 2008 Enterprise Edition R2 (SP2) Browser • (You need a browser only if you download the Remote Syslog Collector installation files from the LMS 4.) Internet Explorer 8. • Table C-3 provides the server requirements for Remote Syslog Collector on Soft Appliance. Operating System LMS 4.

x • VMWare ESX 4.Appendix C Installing the Remote Syslog Collector Verifying Remote Syslog Collector Server Requirement Table C-3 Remote Syslog Collector Server Minimum Requirements on Soft Appliance Requirement Type Minimum Requirements Virtualization Systems • VMWare ESX server 4. 4. Hard disk space 80 GB Operating System LMS 4.0. and 5.2.) Internet Explorer 8.1 • VMWare ESXi server 4.2 server.2 OL-25957-01 C-3 .x • VMware ESX Server 3. and 5.0 Standards Mode (Press F12 and select Standards Mode) • Firefox 8. see Installing the Remote Syslog Collector.0.1.1 Memory (RAM) 4 GB RAM memory requirement with a Swap space of 8GB.2.0 • Hyper V Virtualization RSAC 5.0. and 9.2 DVD.5.0 • VMWare ESXi 4.2 supports the following Windows systems: • Windows 2008 Server Standard Edition (SP1 and SP2) • Windows 2008 Server Enterprise Edition (SP1 and SP2) • Windows 2008 Standard Edition R2 (SP2) • Windows 2008 Enterprise Edition R2 (SP2) Browser • (You need a browser only if you download the Remote Syslog Collector installation files from the LMS 4. Installing and Migrating to Cisco Prime LAN Management Solution 4.0 for Windows Only 32-bit IE and FF browsers are supported Note The following Virtualization systems are supported: • VMware ESX server 3. To install RSAC 5. You must uninstall the previous version of RSAC before installing the new RSAC which is provided with LMS 4. and 9.1.0.1.2 works only with LMS 4.x • VMWare ESX 4.0. 4.

See Understanding the Syslog Collector Properties File.sh Step 3 Follow the wizard instructions to install the product. select Admin > System > Software Center > Software Update to verify the installation.2 DVD. you need to configure the collector. • If you install LMS Service Pack on the LMS server. you must install the same Service Pack on the RSAC server. If not.Appendix C Installing the Remote Syslog Collector Installing the Remote Syslog Collector Installing the Remote Syslog Collector Perform the following to install the Remote Syslog Collector on both platforms.2 C-4 OL-25957-01 . After the installation of Remote Syslog Collector. This section also contains: • Subscribing to a Remote Syslog Collector • Starting the Remote Syslog Collector • Stopping the Remote Syslog Collector • Uninstalling the Remote Syslog Collector Installing on Solaris To install the Remote Syslog Collector on a Solaris system: Step 1 Mount the LMS 4.properties file if required. you can use the defaults.2 DVD.2 should be installed. • LMS 4. • Installing on Solaris • Installing on Windows • Installing on Soft Appliance Prerequisites for installing a Remote Syslog Collector: • LMS 4. (If LMS 4.2 and RSAC 5. Remote Syslog Collector should be listed. After installation.2 is installed. the Syslog Collector is installed by default). The RSAC installables are available in the RSAC directory on LMS 4. The LMS Service Pack versions must be same in the LMS Server and RSAC Server. Installing and Migrating to Cisco Prime LAN Management Solution 4.2 should not be installed on the server where you need to install the Remote Syslog Collector./setup. Step 2 Enter the following to start the installation: # cd RSAC # .

After the installation of Remote Syslog Collector.2 DVD. Remote Syslog Collector should be listed.2 DVD. Step 2 Follow the installation steps for installing the LMS Soft Appliance ISO file in the section Installing LMS 4.2 Soft Appliance on VMware. Step 2 Double-click the Setup.iso file to the VMware server where you want to deploy the ISO image. Transfer the Remote_syslog_Collector_5_2. Transfer the Remote_syslog_Collector_5_2.Appendix C Installing the Remote Syslog Collector Installing the Remote Syslog Collector Installing on Windows To install the Remote Syslog Collector on a Windows system: Step 1 Navigate to the RSAC folder on the LMS 4.OVA Image. After the installation of Remote Syslog Collector. select Admin > System > Software Center > Software Update to verify the installation.exe file to start the installation. To install the Remote Syslog Collector on a LMS Soft Appliance system (ISO image): Step 1 Navigate to the RSAC folder on the LMS 4.properties file if required.2 OL-25957-01 C-5 . If not. Step 3 Follow the wizard instructions to install the product. Installing and Migrating to Cisco Prime LAN Management Solution 4. After the installation of Remote Syslog Collector. select Admin > System > Software Center > Software Update to verify the installation. After Installation.2 software . Remote Syslog Collector should be listed. you can use the defaults. Installing on Soft Appliance To install the Remote Syslog Collector on a LMS Soft Appliance system (OVA file): Step 1 Navigate to the RSAC folder on the LMS 4. See Understanding the Syslog Collector Properties File. select Admin > System > Software Center > Software Update to verify the installation. Remote Syslog Collector should be listed.ova file to the VMware server where you want to deploy the OVA image. you need to configure the collector. Step 2 Follow the installation steps for installing the LMS Soft Appliance OVA file in the section Download Instructions for LMS 4.2 DVD.

Step 4 Uptime Time duration for which the Syslog Collector has been up. Step 5 Enter the address of the Common Syslog Collector to which you want to subscribe to. or a remotely installed Syslog Collector. Dropped Number of unprocessed Syslog messages.2.Appendix C Installing the Remote Syslog Collector Installing the Remote Syslog Collector Subscribing to a Remote Syslog Collector Step 1 Download the Peer certificate from the system where Remote Syslog Collector is running. Starting the Remote Syslog Collector To start the Remote Syslog Collector. enter pdexec SyslogCollector at the command prompt on the machine where Syslog Collector is installed. Step 2 Upload the Peer certificate to the system where Remote Syslog Collector is running. Test Collector Subscription Click to test a Syslog collector that’s already subscribed or that’s going to be subscribed. Update Time Date and time of the last update. This can be either the Syslog Collector on the LMS server. this dialog box is updated every 5 minutes. The Subscribe Collector dialog box appears. Time and time zone are those of the LMS Server. By default. Received Number of Syslog messages received. The Syslog Analyzer is subscribed the Syslog Collector that you specified. Forwarded Number of forwarded Syslog messages.2 C-6 OL-25957-01 . For details about defining filters. Click Subscribe. Step 6 Click OK. Invalid Number of invalid Syslog messages. Installing and Migrating to Cisco Prime LAN Management Solution 4. Unsubscribe Select the Syslog collector and click Unsubscribe to unsubscribe the Syslog collector. Filtered Number of filtered messages. Filters are defined with the Define Message Filter option (select Admin > Network > Notification and Action Settings > Syslog Message Filters from the menu). The Collector Status dialog box appears with this information: Column Description Name Hostname or the IP address of the host on which the Collector is installed. Subscribe Click to subscribe a Syslog collector. It starts by default. see Administration of Cisco Prime LAN Management Solution 4. Step 3 Select Admin > Collection Settings > Syslog > Syslog Collector Status.

Uninstallation on Soft Appliance Uninstallation of Remote Syslog Collector is not supported in the Soft Appliance. enter pdterm machine where Syslog Collector is installed. Uninstallation on Solaris To uninstall on a Solaris system: Step 1 Enter these commands as root to start the uninstall program: # cd / # Step 2 NMSROOT/bin/uninstall.sh Follow the prompts from the uninstallation wizard.2 OL-25957-01 C-7 . Installing and Migrating to Cisco Prime LAN Management Solution 4. displaying all of the installed components. Step 2 Select Remote Syslog Collector. Step 3 Click Next to begin uninstalling the selected component. SyslogCollector at the command prompt on the Uninstalling the Remote Syslog Collector Perform the following to uninstall RSAC: • Uninstallation on Windows • Uninstallation on Solaris • Uninstallation on Soft Appliance Uninstallation on Windows To uninstall on a Windows system: Step 1 Select Start > Programs > CiscoWorks > Uninstall CiscoWorks.Appendix C Installing the Remote Syslog Collector Installing the Remote Syslog Collector Stopping the Remote Syslog Collector To stop the Remote Syslog Collector. The Uninstallation dialog box appears.

Appendix C Installing the Remote Syslog Collector Understanding the Syslog Collector Properties File Understanding the Syslog Collector Properties File After installing the Syslog Collector on a remote machine. ensure that the offset specified in this file is as expected. you must set the country code variable as COUNTRY=SGP.lst Installing and Migrating to Cisco Prime LAN Management Solution 4. After installing the Syslog Collector.2 C-8 OL-25957-01 .lst • On Windows: NMSROOT\MDC\tomcat\webapps\rme\WEB-INF\classes\com\ cisco\nm\rmeng\fcss\data\TimeZone. We recommend that you set the country code variable with the appropriate country code. This file contains the offsets for the time zones. TIMEZONE_FILE The path of the Timezone file. if you are in Singapore. you need to check the Syslog Collector Properties file to ensure that the Collector is configured properly. For the correct Timezone abbreviation. The Syslog Collector Properties file is available at these locations: • On Solaris and Soft Appliance: /opt/CSCOpx/MDC/tomcat/webapps/rme/WEB-INF/classes/com/cisco/nm/rmeng/csc/data/ Collector. Enter the correct abbreviation for the timezone. see the Timezone file in the following locations: • On Solaris and Soft Appliance: /opt/CSCOpx/MDC/tomcat/webapps/rme/WEB-INF/classes/com/cisco/nm/ rmeng/fcss/data/TimeZone.lst COUNTRY_CODE Country code for the Syslog Collector. to make sure that the Syslog timestamp conversion works correctly. For example. For example. the time zone for India is IST. The default paths are: • On Solaris and Soft Appliance: /opt/CSCOpx/MDC/tomcat/webapps/rme/WEB-INF/classes/com/ cisco/nm/rmeng/fcss/data/TimeZone. you can add the Timezone offset according to the convention.properties The following table describes the Syslog Collector Properties file: Timezone-Related Properties TIMEZONE Description The timezone of the machine where the Syslog Collector is running.lst • On Windows: NMSROOT\MDC\tomcat\webapps\rme\WEB-INF\classes\com\cisco\nm\ rmeng\fcss\data\TimeZone. If it is not present or is incorrect.properties • On Windows: NMSROOT\MDC\tomcat\webapps\rme\WEB-INF\classes\com\cisco\nm\rmeng\csc\data\ Collector.

log DEBUG_LEVEL Debug levels in which you run the Syslog Collector. Installing and Migrating to Cisco Prime LAN Management Solution 4.log • On Windows: NMSROOT\log\CollectorDebug. _SIZE The default is set to 5 MB. The size of these will be the value that you have specified for the DEBUG_MAX_FILE_SIZE property. Syslog Collector writes to another file. if you have specified the number of backups as 2. Syslog Collector overwrites the oldest of the two backup files. If you change the debug level. For example. DEBUG_FILE Filename and location of the Syslog Collector log file containing debug information: • On Solaris and Soft Appliance: /var/adm/CSCOpx/log/CollectorDebug. The default category name is SyslogCollector. Setting it to any other value might result in a large number of debug messages being reported. When the current file exceeds the 5 MB limit. We recommend that you do not change the default value. besides the current log file.Appendix C Installing the Remote Syslog Collector Understanding the Syslog Collector Properties File Timezone-Related Properties Description General Properties SYSLOG_FILES Filename and location of the file from which syslog messages are read. • On Solaris and Soft Appliance: /var/log/syslog_info • On Windows: NMSROOT\log\syslog. The values for the Debug levels are: • Warning • Debug • Error • Information DEBUG_MAX_FILE The maximum size of the log file containing the debug information. DEBUG_MAX_ BACKUPS The number of backup files that you require.log DEBUG_CATEGOR Y_NAME Name Syslog Collector uses for printed ERROR or DEBUG messages. based on the number of backup files that you have specified for the DEBUG_MAX_BACKUPS property. which reports informational messages. We recommend that you retain the default INFO.2 OL-25957-01 C-9 . If the file size exceeds the limit that you have set. there will be two backup files. each 5MB in size. you must restart the Syslog Collector.

The default is set to 4444. • On Solaris and Soft Appliance: /opt/CSCOpx/MDC/tomcat/webapps/rme/WEB-INF/classes/com/ cisco/nm/rmeng/fcss/data/FormatParsers. The default is set to 100000.Appendix C Installing the Remote Syslog Collector Understanding the Syslog Collector Properties File Timezone-Related Properties Description Miscellaneous Properties READ_INTERVAL_ IN_SECS The interval at which the Collector polls the syslog file.dat • On Windows: NMSROOT\MDC\tomcat\webapps\rme\WEB-INF\classes\com\cisco\nm\ rmeng\csc\data\Subscribers.dat FILTER_THREADS The number of threads that operate at a time for filtering syslog messages. The port where the collector listens for registration requests from Syslog Analyzers. for queuing syslog messages. Installing and Migrating to Cisco Prime LAN Management Solution 4.lst • On Windows: NMSROOT\MDC\tomcat\webapps\rme\WEB-INF\classes\com\cisco\nm\ rmeng\fcss\data\FormatParsers. The default is set to 1. COLLECTOR_POR T The default port of the Syslog Collector. • On Solaris: /opt/CSCOpx/MDC/tomcat/webapps/rme/WEB-INF/classes/com/ cisco/nm/rmeng/csc/data/Subscribers.2 C-10 OL-25957-01 . PARSER_FILE The file that contains the list of parsers used while parsing syslog messages. QUEUE_CAPACITY The size of the internal buffer. The default is set to 1 second.lst SUBSCRIPTION_ DATA_FILE The Syslog Collector data file that contains the information about the Syslog Analyzers that are subscribed to the Collector.

2: Table D-1 Supported Server Time Zones List of Supported Time Zone Time Zone Acronym Values (Area Covered) Setting on Device Definition Offset from GMT Brazil / DeNoronha FNT Fernando de Noronha Time -2:00 Brazil / West BST British Summer Time +1:00 Brazil/Acre AMT Amazon Time -4:00 Brazil/East EST Eastern Standard Time -3:00 GMT0 AZOST Azores Summer Time -1:00 Iceland GMT Greenwich Mean Time 0:00 EET EET Eastern European Time +2:00 United States / Pacific PST Pacific Standard Time -8:00 US/Indiana-Starke EST Eastern Standard Time -5:00 US/Samoa SST Samoa Standard Time -11:00 US/Arizona MST Mountain Standard Time -7:00 US/East-Indiana EDT Eastern Daylight Time -5:00 US/Central CST Central Standard Time -6:00 US/Eastern EST Eastern Standard Time -5:00 US/Mountain MST Mountain Standard Time -7:00 US/Alaska AST Alaska Standard Time -9:00 US/Hawaii HAST Hawaii-Aleutian Standard Time -10:00 US/Aleutian HAST Hawaii-Aleutian Standard Time -10:00 US/Michigan EDT Eastern Daylight Time -5:00 MST MST Mountain Standard Time -7:00 CET CET Central Europian Time +1:00 Asia/Chungking CST China Standard Time +8:00 Asia/Bangkok ICT Indochina Time +7:00 Asia/Kashgar CST Central Standard Time +8:00 Installing and Migrating to Cisco Prime LAN Management Solution 4.2 OL-25957-01 D-1 .A P P E N D I X D Supported Server Time Zones and Offset Settings Table D-1 lists the supported server timezones in LMS 4.

2 D-2 OL-25957-01 .Appendix D Table D-1 Supported Server Time Zones and Offset Settings Supported Server Time Zones List of Supported Time Zone Time Zone Acronym Values (Area Covered) Setting on Device Definition Offset from GMT Asia/Macao CST China Standard Time +8:00 Asia/Yakutsk YAKT Yakutsk Time +9:00 Asia/Riyadh AST Arabia Standard Time +3:00 Asia/Makassar WITA Central Indonesian Time +8:00 Asia/Shanghai CCT China Taiwan Time +8:00 Asia/Kuala_Lumpur MYT Malaysia Time +8:00 Asia/Hovd HOVT Hovd Time +7:00 Asia/Qyzylorda QYZT Qyzylorda Time +6:00 Asia/Harbin CST China Standard Time +8:00 Asia/Tel_Aviv IDT Israel Daylight Time +3:00 Asia/Anadyr MAGST Magadan Summer Time +12:00 Asia/Istanbul EEST Eastern European Summer Time +2:00 Asia/Jakarta WIT Western Indonesian Time +7:00 Asia/Aqtobe AQTT Aqtobe Time +5:00 Asia/Aden AST Arabia Standard Time +3:00 Asia/Kuwait AST Arabia Standard Time +3:00 Asia/Manila PHT Philippine Time +8:00 Asia/Yerevan AST Armenia Summer Time +5:00 Asia/Seoul KST Korea Standard Time +9:00 Asia/Taipei CST China Standard Time +8:00 Asia/Bahrain AST Arabia Standard Time +3:00 Asia/Jerusalem IDT Israel Daylight Time +3:00 Asia/Riyadh89 AST Arabia Standard Time +3:00 Asia/Ho_Chi_Minh ICT Indochina Time +7:00 Asia/Saigon ICT Indochina Time +7:00 Asia/Dubai GST Gulf Standard Time +4:00 Asia/Tokyo JST Japan Standard Time +9:00 Asia/Omsk OMSST Omsk Summer Time +7:00 Asia/Calcutta IST India Summer Time +5:30 Asia/Kabul AFT Afghanistan Time +4:30 Asia/Karachi PKT Pakistan Standard Time +5:00 Asia/Damascus EEST Eastern European Summer Time +2:00 Asia/Singapore SGT Singapore Time +8:00 Asia/Samarkand UZT Uzbekistan Time +5:00 Asia/Dili TLT East Timor Time +9:00 Installing and Migrating to Cisco Prime LAN Management Solution 4.

2 OL-25957-01 D-3 .Appendix D Supported Server Time Zones and Offset Settings Table D-1 Supported Server Time Zones List of Supported Time Zone Time Zone Acronym Values (Area Covered) Setting on Device Definition Offset from GMT Asia/Dhaka BST Bangladesh Standard Time +6:00 Asia/Vientiane ICT Indochina Time +7:00 Asia/Aqtau AQTT Aqtobe Time +5:00 Asia/Thimbu BTT Bhutan Time +6:00 Asia/Ashkhabad TMT Turkmenistan Time +5:00 Asia/Yekaterinburg YEKST Yekaterinburg Summer Time +6:00 Asia/Kamchatka PETST Kamchatka Summer Time +12:00 Asia/Macau CST Chinsa Standard Time +8:00 Asia/Oral ORAT ORAT +5:00 Asia/Ashgabat TMT Turkmenistan Time +5:00 Asia/Novosibirsk NOVST Novosibirsk Summer Time +7:00 Asia/Thimphu BTT Bhutan Time +6:00 Asia/Ulan_Bator IRKST Irkutsk Summer Time +9:00 Asia/Nicosia EEST Eastern European Summer Time +2:00 Asia/Phnom_Penh ICT Indochina Time +7:00 Asia/Irkutsk IRKST Irkutsk Summer Time +9:00 Asia/Urumqi CST Chinsa Standard Time +8:00 Asia/Kuching MYT Malaysia Time +8:00 Asia/Kolkata IST India Standard Time +5:30 Asia/Vladivostok VLAST Vladivostok Summer Time +11:00 Asia/Dacca BST Bangladesh Standard Time +6:00 Asia/Baku AZST Azerbaijan Summer Time +5:00 Asia/Tashkent UZT Uzbekistan Time +5:00 Asia/Rangoon MMT Myanmar Time +6:30 Asia/Dushanbe TJT Tajikistan Time +5:00 Asia/Hong_Kong HKT Hong Kong Time +8:00 Asia/Magadan MAGST Magadan Summer Time +12:00 Asia/Krasnoyarsk KRAST Krasnoyarsk Summer Time +8:00 Asia/Katmandu NPT Nepal Time +5:45 Asia/Gaza EEST Eastern European Summer Time +2:00 Asia/Brunei BNT Brunei Darussalam Time +8:00 Asia/Pyongyang KST Korea Standard Time +9:00 Asia/Colombo IST India Standard Time +5:30 Asia/Choibalsan ULAT Ulaanbaatar Time +8:00 Asia/Bishkek KGT Kyrgyzstan Time +6:00 Installing and Migrating to Cisco Prime LAN Management Solution 4.

Appendix D Table D-1 Supported Server Time Zones and Offset Settings Supported Server Time Zones List of Supported Time Zone Time Zone Acronym Values (Area Covered) Setting on Device Definition Offset from GMT Asia/Baghdad AST Arabia Standard Time +3:00 Asia/Tehran IRDT Iran Daylight Time +4:30 Asia/Chongqing CST China Standard Time +8:00 Asia/Tbilisi GET Georgia Standard Time +4:00 Asia/Amman EEST Eastern European Summer Time +2:00 Asia/Ujung_Pandang WITA Central Indonesian Time +8:00 Asia/Riyadh AST Arabia Standard Time +3:00 Asia/Pontianak WIB Western Indonesian Time +7:00 Asia/Muscat GST Gulf Standard Time +4:00 Asia/Sakhalin SAST South Africa Standard Time +10:00 Asia/Beirut EEST Eastern European Summer Time +2:00 Asia/Qatar AST Arabia Standard Time +3:00 Asia/Ulaanbaatar ULAT Ulaanbaatar Time +8:00 Asia/Kathmandu NPT Nepal Time +5:45 Asia/Almaty ALMT Alma-Ata Time +6:00 Asia/Riyadh87 AST Arab Standard Time +3:00 Asia/Jayapura WIT Eastern Indonesian Time +9:00 PRC MST Mountain Standard Time -7:00 Japan JST Japan Standard Time +9:00 Antarctica/DumontDUrvill e DDUT Dumont-d`Urville Time +10:00 Antarctica/Palmer NZST New Zealand Standard Time +12:00 Antarctica/Mawson MAWT Mawson Time +5:00 Antarctica/Vostok VOST Vostok Time +6:00 Antarctica/Casey CAST Casey Time +8:00 Antarctica/Syowa SYOT Syowa Time Time Zone +3:00 Antarctica/McMurdo NZST New Zealand Standard Time +12:00 Antarctica/Rothera ROTT Rothera Time -3:00 Antarctica/Davis DAVT Davis Time +7:00 Antarctica/South_Pole NZST New Zealand Standard Time +12:00 Pacific/Tarawa GILT Gilbert Island Time +12:00 Pacific/Gambier GAMT Gambier Time +9:00 Pacific/Port_Moresby PGT Papua New Guinea Time +10:00 Pacific/Kiritimati LINT Line Islands Time +14:00 Pacific/Nauru NRT Nauru Time Zone +12:00 Pacific/Rarotonga CKT Cook Island Time -10:00 Installing and Migrating to Cisco Prime LAN Management Solution 4.2 D-4 OL-25957-01 .

2 OL-25957-01 D-5 .Appendix D Supported Server Time Zones and Offset Settings Table D-1 Supported Server Time Zones List of Supported Time Zone Time Zone Acronym Values (Area Covered) Setting on Device Definition Offset from GMT Pacific/Galapagos GALT Galapagos Time -6:00 Pacific/Yap YAPT Yap Time +10:00 Pacific/Wake WAKT Wake Iland Time Zone +12:00 Pacific/Auckland NZST New Zealand Standard Time +12:00 Pacific/Samoa SST Samoa Standard Time -11:00 Pacific/Apia WST West Samoa Time -11:00 Pacific/Majuro MHT Marshall Islands Time +12:00 Pacific/Efate VUT Vanuata Time +11:00 Pacific/Guam ChST Chamorro Standard Time +10:00 Pacific/Chatham CHAST Chatham Island Standard Time +12:45 Pacific/Honolulu HAST Hawaii-Aleutian Standard Time -10:00 Pacific/Pago_Pago SST Samoa Standard Time -11:00 Pacific/Kwajalein MHT Marshall Islands Time +12:00 Pacific/Wallis WFT Wallis and Futuna Time +12:00 Pacific/Norfolk NFT Norfolk Time +11:30 Pacific/Niue NUT Niue Time -11:00 Pacific/Kosrae KOST Kosrae Standard Time +11:00 Pacific/Pitcairn PST Pitcairn Standard Time -8:00 Pacific/Midway SST Samoa Standard Time -11:00 Pacific/Funafuti TVT Tuvalu Time +12:00 Pacific/Saipan ChST Chamorro Standard Time +10:00 Pacific/Marquesas MART Marquesas Time -9:30 Pacific/Tongatapu TOST Tongatapu Standard Time +13:00 Pacific/Easter EAST Easter Island Standard Time -6:00 Pacific/Noumea NCT New Caledonia Time +11:00 Pacific/Ponape PONT Pohnpei Standard Time +11:00 Pacific/Guadalcanal SBT Solomon Island Time +11:00 Pacific/Fakaofo TKT Tokelau Time -10:00 Pacific/Tahiti TAHT Tahiti Time -10:00 Pacific/Palau PWT Palau Time +9:00 Pacific/Johnston HDT Hawaiian Daylight Time -9:30 Pacific/Enderbury PHOT Phoenix Island Time +13:00 Pacific/Fiji FJT Fiji Time +12:00 Pacific/Truk TRUT Truk Time +10:00 PST8PDT PDT Pacific Daylight Time -7:00 Installing and Migrating to Cisco Prime LAN Management Solution 4.

Appendix D Table D-1 Supported Server Time Zones and Offset Settings Supported Server Time Zones List of Supported Time Zone Time Zone Acronym Values (Area Covered) Setting on Device Definition Offset from GMT Hongkong HKT Hong Kong Time +8:00 EST5EDT EDT Eastern Daylight Time -4:00 GMT GMT Greenwhich Mean Time +0:00 Mideast/Riyadh88 AST Arabia Standard Time +3:00 Mideast/Riyadh89 AST Arabia Standard Time +3:00 Mideast/Riyadh87 AST Arabia Standard Time +3:00 W-SU MSD Mascow Daylight Time +3:00 Navajo MDT Mountain Daylight Time -7:00 GB BST British Summer Time +1:00 NZ NZST New Zealand Standard Time +12:00 UCT UCT Universal Time +0:00 CST6CDT CDT Central Daylight Time -6:00 Jamaica EST Eastern Standard Time -5:00 Universal UCT Universal Time +0:00 Portugal WEST Western European Summer Time +1:00 Cuba CDT Cuba Daylight Time -5:00 Arctic/Longyearbyen CEST Central European Summer Time +1:00 Turkey EEST Eastern European Summer Time +2:00 GB-Eire BST British Summer Time +1:00 HST HAST Hawaii-Aleutian Standard Time -10:00 UTC Universal Universal +0:00 Egypt EET Eastern European Time +2:00 Singapore SGT Singapore Time +8:00 Eire IST Irish Standard Time +1:00 America/Yellowknife MDT Mountain Daylight Time -7:00 America/Yakutat YDT Yukon Daylight Time -8:00 America/Belem BRT Brasília time -3:00 America/Eirunepe ACST Australian Central Standard Time +9:30 America/Nipigon EDT Eastern Daylight Time -4:00 America/Managua CST Central Standard Time -6:00 America/Rankin_Inlet CDT Central Daylight Time -6:00 America/Fort_Wayne EDT Eastern Daylight Time -5:00 America/Santiago ART Argentina Time -3:00 America/Port-au-Prince EST Eastern Standard Time -5:00 America/Lima PET Peru Time -5:00 Installing and Migrating to Cisco Prime LAN Management Solution 4.2 D-6 OL-25957-01 .

Appendix D Supported Server Time Zones and Offset Settings Table D-1 Supported Server Time Zones List of Supported Time Zone Time Zone Acronym Values (Area Covered) Setting on Device Definition Offset from GMT America/Merida CDT Central Daylight Time -6:00 America/Cambridge_Bay MDT Mountain Daylight Time -7:00 America/Buenos_Aires ART Argentina Time -3:00 America/Aruba AST Atlantic Standard Time -4:00 America/Ensenada PDT Pacific Daylight Time -8:00 America/Winnipeg CDT Central Daylight Time -6:00 America/Hermosillo MST Mountain Standard Time -7:00 America/Curacao AST Atlantic Standard Time -4:00 America/Jamaica EST Eastern Standard Time -5:00 America/Grand_Turk MDT Mountain Daylight Time -7:00 America/Rosario ART Argentina Time -3:00 America/North_Dakota/Center CDT Central Daylight Time -6:00 PDT America/North_Dakota/New_S alem Pacific Daylight Time -8:00 America/Catamarca ART Argentina Time -3:00 America/Campo_Grande AMT Amazon Time -4:00 America/Toronto EDT Eastern Daylight Time -5:00 America/Coral_Harbour EST Eastern Standard Time -5:00 America/Glace_Bay CDT Central Daylight Time -6:00 America/Montreal EDT Eastern Daylight Time -5:00 America/St_Johns NDT Newfoundland Daylight Time -3:30 America/Montserrat AST Atlantic Standard Time -4:00 America/Antigua AST Atlantic Standard Time -4:00 America/Godthab WGST Western Greenland Summer Time -3:00 America/Nassau EDT Eastern Daylight Time -5:00 America/Shiprock MDT Mountain Daylight Time -7:00 America/Indianapolis EDT Eastern Daylight Time -5:00 America/Cayenne GFT French Guiana Time -3:00 America/Manaus AMT Amazon Time -4:00 America/Dawson MST Mountain Standard Time -7:00 America/Panama EST Eastern Standard Time -5:00 America/Swift_Current CDT Central Daylight Time -6:00 America/El_Salvador CST Central Standard Time -6:00 Installing and Migrating to Cisco Prime LAN Management Solution 4.2 OL-25957-01 D-7 .

2 D-8 OL-25957-01 .ART man Argentina Time -3:00 ART Argentina Time -3:00 America/Argentina/Rio_Gallegos Installing and Migrating to Cisco Prime LAN Management Solution 4.Appendix D Table D-1 Supported Server Time Zones and Offset Settings Supported Server Time Zones List of Supported Time Zone Time Zone Acronym Values (Area Covered) Setting on Device Definition Offset from GMT America/Noronha FNT Fernando de Noronha Time -2:00 America/St_Vincent AST Atlantic Standard Time -4:00 America/Juneau AKDT Alaska Daylight Time -9:00 America/Sao_Paulo BRT Brasilla Time -3:00 America/Marigot AST Atlantic Standard Time -4:00 America/Resolute CDT Central Daylight Time -6:00 America/Caracas VET Venezuelan Standard Time -4:30 America/Rio_Branco AMT Amazon Time -4:00 America/Los_Angeles PDT Pacific Daylight Time -8:00 America/Regina CST Central Standard Time -6:00 America/Porto_Acre AMT Amazon Time -4:00 America/Bogota COT Columbia Time -5:00 America/Anguilla AST Atlantic Standard Time -4:00 America/Mazatlan MDT Mountain Daylight Time -7:00 America/Tortola AST Atlantic Standard Time -4:00 America/Mendoza ART Argentina Time -3:00 America/Atikokan EST Eastern Standard Time -500 America/Boise MDT Moutain Daylight Time -7:00 America/Cayman EST Eastern Standard Time -5:00 America/Fortaleza BRT Brasilia Time -3:00 America/Port_of_Spain AST Atlantic Standard Time -4:00 America/Montevideo UYT Uruguay Time -3:00 America/Mexico_City CDT Central Daylight Time -6:00 America/Argentina/Ushuaia ART Argentina Time -3:00 America/Argentina/Jujuy ART Argentina Time -3:00 America/Argentina/San_Luis ART Argentina Time -3:00 America/Argentina/ComodRivadavia ART Argentina Time -3:00 America/Argentina/Buenos_Aires ART Argentina Time -3:00 America/Argentina/Tucu.

2 OL-25957-01 D-9 .Appendix D Supported Server Time Zones and Offset Settings Table D-1 Supported Server Time Zones List of Supported Time Zone Time Zone Acronym Values (Area Covered) Setting on Device Definition Offset from GMT America/Argentina/Catamarca ART Argentina Time -3:00 America/Argentina/La_Rioja ART Argentina Time -3:00 America/Argentina/San_Juan ART Argentina Time -3:00 America/Argentina/Mendoza ART Argentina Time -3:00 America/Argentina/Salta ART Argentina Time -3:00 America/Argentina/Cordoba ART Argentina Time -3:00 America/Iqaluit EDT Eastern Daylight Time -5:00 America/Tijuana PDT Pacific Daylight Time -8:00 America/Cordoba ART Argentina Time -3:00 America/Whitehorse PDT Pacific Daylight Time -8:00 America/Porto_Velho AMT Amazon Time -4:00 America/Asuncion PYT Paraguay Time -4:00 America/Menominee CST Central Standard Time -6:00 America/Araguaina BRT Brasilia Time -3:00 America/Dominica AST Atlantic Standard Time -4:00 America/St_Lucia AST Atlantic Standard Time -4:00 America/Havana CDT Cuba Daylight Time -5:00 America/Anchorage AKDT Alaska Daylight Time -9:00 America/Virgin EDT Eastern Daylight Time -5:00 America/Paramaribo SRT Suriname Time -3:00 America/Rainy_River CDT Central Daylight Time -5:00 America/Blanc-Sablon AST Atlantic Standard Time -4:00 America/Thule ADT Atlantic Daylight Time -3:00 America/New_York EDT Eastern Daylight Time -5:00 America/Tegucigalpa CST Central Standard Time -6:00 America/St_Thomas AST Atlantic Standard Time -4:00 America/Indiana/Vevay EDT Eastern Daylight Time -4:00 America/Indiana/Winamac EDT Eastern Daylight Time -4:00 America/Indiana/Indianapolis EDT Eastern Daylight Time -5:00 Installing and Migrating to Cisco Prime LAN Management Solution 4.

EDT cello Installing and Migrating to Cisco Prime LAN Management Solution 4.Appendix D Table D-1 Supported Server Time Zones and Offset Settings Supported Server Time Zones List of Supported Time Zone Time Zone Acronym Values (Area Covered) Setting on Device Definition Offset from GMT America/Indiana/Marengo EDT Eastern Daylight Time -5:00 America/Indiana/Petersburg EDT Eastern Daylight Time -5:00 America/Indiana/Knox CDT Central Daylight Time -5:00 America/Indiana/Vincennes EDT Eastern Daylight Time -4:00 America/Indiana/Tell_City CDT Central Daylight Time -5:00 America/Denver MDT Mountain Daylight Time -7:00 America/Costa_Rica CST Central Standard Time -6:00 America/Cuiaba AMT Amazon Time -4:00 America/Boa_Vista AMT Amazon Time -4:00 America/Recife BRT Brasilia Time -3:00 America/Vancouver PDT Pacific Daylight Time -8:00 America/Dawson_Creek MST Mountain Standard Time -7:00 America/Atka HADT Hawaii-Aleutian Daylight Time -9:00 America/Adak HADT Hawaii-Aleutian Daylight Time -10:00 America/Belize CST Central Standard Time -6:00 America/Louisville EDT Eastern Daylight Time -5:00 America/Miquelon PMDT Pierre & Miquelon Daylight Time -3:00 America/Detroit EDT Eastern Daylight Time -5:00 America/Thunder_Bay EDT Eastern Daylight Time -5:00 America/Guadeloupe AST Atlantic Standard Time -4:00 America/Guyana GYT Guyana Time -4:00 America/Martinique AST Atlantic Standard Time -4:00 America/Nome AKDT Alaska Daylight Time -9:00 America/Santarem BRT Brasilia Time -3:00 America/Moncton ADT Atlantic Daylight Time -4:00 America/Maceio BRT Brasilia Time -3:00 America/Inuvik MDT Mountain Daylight Time -7:00 America/Cancun CDT Central Daylight Time -6:00 America/Halifax ADT Atlantic Daylight Time -4:00 America/Edmonton MDT Mountain Daylight Time -7:00 Eastern Daylight Time -4:00 America/Kentucky/Monti.2 D-10 OL-25957-01 .

Appendix D Supported Server Time Zones and Offset Settings Table D-1 Supported Server Time Zones List of Supported Time Zone Time Zone Acronym Values (Area Covered) Setting on Device Definition Offset from GMT America/Kentucky/Louis.EDT ville Eastern Daylight Time -5:00 America/Monterrey CDT Central Daylight Time -6:00 America/Guatemala CST Central Standard Time -6:00 America/Chicago CDT Central Daylight Time -6:00 MET MEST Middle European Summer Time +2:00 Factory GMT Greenwhich Mean Time +0:00 Indian/Mahe IST India Standard Time +5:30 Indian/Maldives MVT Maldives Time +5:00 Indian/Mauritius MUT Mauritius Time +4:00 Indian/Chagos IOT Indian Chagos Time +6:00 Indian/Cocos CCT Cocos Islands Time +6:30 Indian/Reunion RET Reunion Time +4:00 Indian/Comoro EAT East Africa Time +3:00‘ Indian/Antananarivo EAT East Africa Time +3:00‘ Indian/Christmas CXT Christmas Island Time +7:00 Indian/Kerguelen TFT French Southern and Antartic Time +5:00 Indian/Mayotte EAT East Africa Time +3:00‘ Canada/Pacific PDT Pacific Daylight Time -7:00 Canada/East-Saskatchewan CST Cenntral Standard Time -6:00 Canada/Newfoundland NDT Newfoundland Daylight Time -2:30 Canada/Central CDT Central Daylight Time -5:00 Canada/Eastern EDT Eastern Daylight Time -4:00 Canada/Mountain MDT Mountain Daylight Time -7:00 Canada/Saskatchewan CST Central Standard Time -6:00 Canada/Atlantic ADT Atlantic Daylight Time -3:00 Canada/Yukon EDT Eastern Daylight Time -5:00 ROC CST Central Standard Time +8:00 Greenwich EDT Eastern Daylight Time -4:00 Zulu Universal Universal Time +0:00 Poland EDT Eastern Daylight Time -4:00 MST7MDT MDT Mountain Daylight Time -6:00 Australia/Tasmania EST Eastern Standard Time +10:00 Australia/West WST Western Standard Time +8:00 Installing and Migrating to Cisco Prime LAN Management Solution 4.2 OL-25957-01 D-11 .

Appendix D Table D-1 Supported Server Time Zones and Offset Settings Supported Server Time Zones List of Supported Time Zone Time Zone Acronym Values (Area Covered) Setting on Device Definition Offset from GMT Australia/Darwin CST Central Standard Time +9:30 Australia/Yancowinna CST Central Standard Time +9:30 Australia/Brisbane EST Eastern Standard Time +10:30 Australia/Lord_Howe LHST Lord Howe Standard Time +10:30 Australia/Currie EST Eastern Standard Time +10:00 Australia/Adelaide CST Central Standard Time +9:30 Australia/Perth WST Western Standard Time +8:00 Australia/Hobart EST Eastern Standard Time +10:00 Australia/ACT EST Eastern Standard Time +10:00 Australia/North CST Central Standard Time +9:30 Australia/Eucla CWST Central Western Summer Time +8:45 Australia/NSW EST Eastern Standard Time +10:00 Australia/Victoria EST Eastern Standard Time +10:00 Australia/South CST Central Standard Time +9:30 Australia/Canberra EST Eastern Standard Time +10:00 Australia/LHI LHST Lord Howe Standard Time +10:30 Australia/Queensland EST Eastern Standard Time +10:00 Australia/Melbourne EST Eastern Standard Time +10:00 Australia/Sydney EST Eastern Standard Time +10:00 Australia/Broken_Hill CST Central Standard Time +9:30 Atlantic/Stanley FKST Falkland Islands Summer Time -3:00 Atlantic/Faroe WEST Western European Summer Time +1:00 Atlantic/Canary WEST Western European Summer Time +1:00 Atlantic/Azores AZOST Azores Summer Time +0:00 Atlantic/South_Georgia GST Guam Standard Time -2:00 Atlantic/St_Helena GMT Greenwich Mean Time +0:00 Atlantic/Cape_Verde CVT Current Cape Verde Time -1:00 Atlantic/Jan_Mayen CEST Central European Summer Time +2:00 Atlantic/Reykjavik GMT Greenwich Mean Time +0:00 Atlantic/Faeroe WEST Western European Summer Time +1:00 Atlantic/Madeira WEST Western European Summer Time +1:00 Atlantic/Bermuda ADT Atlantic Daylight Time -3:00 America/Grenada AST Atlantic Standard Time -4:00 America/Phoenix MST Mountain Standard Time -7:00 America/Chihuahua MDT Mountain Daylight Time -6:00 Installing and Migrating to Cisco Prime LAN Management Solution 4.2 D-12 OL-25957-01 .

2 OL-25957-01 D-13 .Appendix D Supported Server Time Zones and Offset Settings Table D-1 Supported Server Time Zones List of Supported Time Zone Time Zone Acronym Values (Area Covered) Setting on Device Definition Offset from GMT America/Goose_Bay ADT Atlantic Daylight Time -3:00 America/St_Kitts AST Atlantic Standard Time -4:00 America/La_Paz BOT Bolivia Time -4:00 America/Santo_Domingo AST Atlantic Standard Time -4:00 America/Guayaquil ECT Ecuador Time -5:00 America/Pangnirtung EDT Eastern Daylight Time -4:00 America/Barbados AST Atlantic Standard Time -4:00 America/Jujuy ART Argentina Time -3:00 America/Bahia BRT Brasilia Time -3:00 America/St_Barthelemy AST Atlantic Standard Time -4:00 America/Puerto_Rico AST Atlantic Standard Time -4:00 America/Danmarkshavn GMT Greenwhich Mean Time +0:00 America/Knox_IN CST Central Standard Time -5:00 America/Scoresbysund EGST Eastern Greenland Summer Time +0:00 Kwajalein MHT Marshall Islands Time +12:00 Iran/Tehran IRDT Iran Daylight Time +4:30 Iran/Tehran IRST Iran Standard Time +3:30 Europe/Berlin CEST Central European Summer Time +2:00 Europe/Simferopol EEST Eastern European Summer Time +3:00 Europe/Andorra CEST Central European Summer Time +2:00 Europe/Samara KUYT Kuybyshev Time +4:00 Europe/Dublin IST Irish Standard Time +1:00 Europe/Guernsey BST British Summer Time +1:00 Europe/Riga EEST Eastern European Summer Time +3:00 Europe/Monaco CEST Central European Summer Time +2:00 Europe/Tirana CEST Central European Summer Time +2:00 Europe/San Marino CEST Central European Summer Time +2:00 Europe/Istanbul EEST Eastern European Summer Time +3:00 Europe/Athens EEST Eastern European Summer Time +3:00 Europe/Zurich CEST Central European Summer Time +2:00 Europe/Belgrade CEST Central European Summer Time +2:00 Europe/Sarajevo CEST Central European Summer Time +2:00 Europe/Tallinn EEST Eastern European Summer Time +3:00 Europe/Podgorica CEST Central European Summer Time +2:00 Europe/Bratislava CEST Central European Summer Time +2:00 Installing and Migrating to Cisco Prime LAN Management Solution 4.

Appendix D Table D-1 Supported Server Time Zones and Offset Settings Supported Server Time Zones List of Supported Time Zone Time Zone Acronym Values (Area Covered) Setting on Device Definition Offset from GMT Europe/Jersey BST British Summer Time +1:00 Europe/Isle_of_Man BST British Summer Time +1:00 Europe/Copenhagen CEST Central European Summer Time +2:00 Europe/Volgograd MSD Moscow Daylight Time +4:00 Europe/Gibraltar CEST Central European Summer Time +2:00 Europe/Vatican CEST Central European Summer Time +2:00 Europe/Belfast BST British Summer Time +1:00 Europe/Brussels CEST Central European Summer Time +2:00 Europe/Amsterdam CEST Central European Summer Time +2:00 Europe/Bucharest EEST Eastern European Summer Time +3:00 Europe/Helsinki EEST Eastern European Summer Time +3:00 Europe/London BST British Summer Time +1:00 Europe/Moscow MSD Moscow Daylight Time +4:00 Europe/Madrid CET Central European Time +1:00 Europe/Budapest CEST Central European Summer Time +2:00 Europe/Vaduz CEST Central European Summer Time +2:00 Europe/Prague CEST Central European Summer Time +2:00 Europe/Luxembourg CEST Central European Summer Time +2:00 Europe/Vienna CEST Central European Summer Time +2:00 Europe/Rome CEST Central European Summer Time +2:00 Europe/Mariehamn EEST Eastern European Summer Time +3:00 Europe/Nicosia EEST Eastern European Summer Time +3:00 Europe/Lisbon WEST Western European Summer Time +1:00 Europe/Kiev EEST Eastern European Summer Time +3:00 Europe/Sofia EEST Eastern European Summer Time +3:00 Europe/Malta CEST Central European Summer Time +2:00 Europe/Chisinau EEST Eastern European Summer Time +3:00 Europe/Tiraspol EEST Eastern European Summer Time +3:00 Europe/Paris CEST Central European Summer Time +2:00 Europe/Warsaw CEST Central European Summer Time +2:00 Europe/Oslo CEST Central European Summer Time +2:00 Europe/Stockholm CEST Central European Summer Time +2:00 Europe/Skopje CEST Central European Summer Time +2:00 Europe/Ljubljana CEST Central European Summer Time +2:00 Europe/Zagreb CEST Central European Summer Time +2:00 Installing and Migrating to Cisco Prime LAN Management Solution 4.2 D-14 OL-25957-01 .

2 OL-25957-01 D-15 .Appendix D Supported Server Time Zones and Offset Settings Table D-1 Supported Server Time Zones List of Supported Time Zone Time Zone Acronym Values (Area Covered) Setting on Device Definition Offset from GMT Europe/Vilnius EEST Eastern European Summer Time +3:00 Europe/Zaporozhye EEST Eastern European Summer Time +3:00 Europe/Uzhgorod EEST Eastern European Summer Time +3:00 Europe/Minsk EEST Eastern European Summer Time +3:00 Europe/Kaliningrad EEST Eastern European Summer Time +3:00 EST EST Eastern Standard Time -5:00 Africa/Ouagadougou GMT Greenwich Mean Time +0:00 Africa/Maseru SAST South Africa Standard Time +2:00 Africa/Conakry GMT Greenwich Mean Time +0:00 Africa/Niamey WAT West Africa Time +1:00 Africa/Blantyre CAT Central Africa Time +2:00 Africa/Nouakchott GMT Greenwich Mean Time +0:00 Africa/Johannesburg SAST South Africa Standard Time +2:00 Africa/Asmera EAT Eastern Africa Time +3:00 Africa/Windhoek WAT West Africa Time +1:00 Africa/Ndjamena WAT West Africa Time +1:00 Africa/Abidjan GMT Greenwich Mean Time +0:00 Africa/Malabo WAT West Africa Time +1:00 Africa/Maputo CAT Central Africa Time +2:00 Africa/Lome GMT Greenwich Mean Time +0:00 Africa/Khartoum EAT Eastern Africa Time +3:00 Africa/Harare CAT Central Africa Time +2:00 Africa/Bamako GMT Greenwich Mean Time +0:00 Africa/Asmara GMT Greenwich Mean Time +0:00 Africa/Porto-Novo WAT West Africa Time +1:00 Africa/Douala WAT West Africa Time +1:00 Africa/Mbabane SAST Eastern Africa Time +2:00 Africa/Kampala EAT Eastern Africa Time +3:00 Africa/Lusaka CAT Central Africa Time +2:00 Africa/Tunis CET Central European Time +1:00 Africa/Addis_Ababa EAT Eastern Africa Time +3:00 Africa/Lubumbashi CAT Central Africa Time +2:00 Africa/Ceuta CEST Central European Summer Time +2:00 Africa/Freetown GMT Greenwich Mean Time +0:00 Installing and Migrating to Cisco Prime LAN Management Solution 4.

Appendix D Table D-1 Supported Server Time Zones and Offset Settings Supported Server Time Zones List of Supported Time Zone Time Zone Acronym Values (Area Covered) Setting on Device Definition Offset from GMT Africa/Mogadishu EAT Eastern Africa Time +3:00 Africa/Banjul GMT Greenwich Mean Time +0:00 Africa/Luanda WAT West Africa Time +1:00 Africa/Bangui WAT West Africa Time +1:00 Africa/Lagos WAT West Africa Time +1:00 Africa/Brazzaville WAT West Africa Time +1:00 Africa/Nairobi EAT Eastern Africa Time +3:00 Africa/Algiers CET Central European Time +2:00 Africa/Dar_es_Salaam GMT Greenwich Mean Time +0:00 Africa/Dakar GMT Greenwich Mean Time +0:00 Africa/Accra GMT Greenwich Mean Time +0:00 Africa/Tripoli EET Eastern European Time +2:00 Africa/Djibouti EAT Eastern Africa Time +3:00 Africa/Libreville WAT West Africa Time +1:00 Africa/Kinshasa WAT West Africa Time +1:00 Africa/El_Aaiun GMT Greenwich Mean Time +0:00 Africa/Cairo EET Eastern European Time +2:00 Africa/Timbuktu GMT Greenwich Mean Time +0:00 Africa/Sao_Tome GMT Greenwich Mean Time +0:00 Africa/Monrovia GMT Greenwich Mean Time +0:00 Africa/Bissau GMT Greenwich Mean Time +0:00 Africa/Bujumbura CAT Central Africa Time +2:00 Africa/Gaborone CAT Central Africa Time +2:00 Africa/Kigali CAT Central Africa Time +2:00 Africa/Casablanca WEST Western European Summer Time +2:00 Iran/Tehran IRDT Iran Daylight Time +4:30 Iran/Tehran IRST Iran Standard Time +3:30 Europe/Berlin CEST Central European Summer Time +2:00 Europe/Simferopol EEST Eastern European Summer Time +3:00 Europe/Andorra CEST Central European Summer Time +2:00 Europe/Samara KUYT Kuybyshev Time +4:00 Europe/Dublin IST Irish Standard Time +1:00 Europe/Guernsey BST British Summer Time +1:00 Europe/Riga EEST Eastern European Summer Time +3:00 Europe/Monaco CEST Central European Summer Time +2:00 Installing and Migrating to Cisco Prime LAN Management Solution 4.2 D-16 OL-25957-01 .

2 OL-25957-01 D-17 .Appendix D Supported Server Time Zones and Offset Settings Table D-1 Supported Server Time Zones List of Supported Time Zone Time Zone Acronym Values (Area Covered) Setting on Device Definition Offset from GMT Europe/Tirana CEST Central European Summer Time +2:00 Europe/San Marino CEST Central European Summer Time +2:00 Europe/Istanbul EEST Eastern European Summer Time +3:00 Europe/Athens EEST Eastern European Summer Time +3:00 Europe/Zurich CEST Central European Summer Time +2:00 Europe/Belgrade CEST Central European Summer Time +2:00 Europe/Sarajevo CEST Central European Summer Time +2:00 Europe/Tallinn EEST Eastern European Summer Time +3:00 Europe/Podgorica CEST Central European Summer Time +2:00 Europe/Bratislava CEST Central European Summer Time +2:00 Europe/Jersey BST British Summer Time +1:00 Europe/Isle_of_Man BST British Summer Time +1:00 Europe/Copenhagen CEST Central European Summer Time +2:00 Europe/Volgograd MSD Moscow Daylight Time +4:00 Europe/Gibraltar CEST Central European Summer Time +2:00 Europe/Vatican CEST Central European Summer Time +2:00 Europe/Belfast BST British Summer Time +1:00 Europe/Brussels CEST Central European Summer Time +2:00 Europe/Amsterdam CEST Central European Summer Time +2:00 Europe/Bucharest EEST Eastern European Summer Time +3:00 Europe/Helsinki EEST Eastern European Summer Time +3:00 Europe/London BST British Summer Time +1:00 Europe/Moscow MSD Moscow Daylight Time +4:00 Europe/Madrid CET Central European Time +1:00 Europe/Budapest CEST Central European Summer Time +2:00 Europe/Vaduz CEST Central European Summer Time +2:00 Europe/Prague CEST Central European Summer Time +2:00 Europe/Luxembourg CEST Central European Summer Time +2:00 Europe/Vienna CEST Central European Summer Time +2:00 Europe/Rome CEST Central European Summer Time +2:00 Europe/Mariehamn EEST Eastern European Summer Time +3:00 Europe/Nicosia EEST Eastern European Summer Time +3:00 Europe/Lisbon WEST Western European Summer Time +1:00 Europe/Kiev EEST Eastern European Summer Time +3:00 Installing and Migrating to Cisco Prime LAN Management Solution 4.

2 D-18 OL-25957-01 .Appendix D Table D-1 Supported Server Time Zones and Offset Settings Supported Server Time Zones List of Supported Time Zone Time Zone Acronym Values (Area Covered) Setting on Device Definition Offset from GMT Europe/Sofia EEST Eastern European Summer Time +3:00 Europe/Malta CEST Central European Summer Time +2:00 Installing and Migrating to Cisco Prime LAN Management Solution 4.

pl BKP [Logfile] email=[comma_separated_email_ids] [Num_Generations] You can take selective backup using the following syntax: LMS 3. The default location of the backup log file (dbbackup.pl BKP Backup directory where you have backed up data using Logfile Log file name that contains the details of the backup.A P P E N D I X E Syntax and Usage for Backup Script You can take a full manual backup using the following syntax: LMS 3.pl On Solaris and Soft Appliance /opt/CSCOpx/bin/perl /opt/CSCOpx/bin/backup.2 Syntax backup.1/4.pl -dest=BackupDirectory -system [-log=LogFile] [-gen=Num_Generations] On Windows NMSROOT\bin\perl NMSROOT\bin\backup. /opt/CSCOpx for Solaris and Soft Appliance.1/4.2 Syntax backup. and C:\Program Files\CSCOpx for Windows.1/LMS 4.pl • NMSROOT\CSCOpx\log\ (On Windows) • /var/adm/CSCOpx/log/ (On Solaris and Soft Appliance) Installing and Migrating to Cisco Prime LAN Management Solution 4.pl -dest=BackupDirectory -system [-log=LogFile] [-gen=Num_Generations] The following table lists the explanation for the syntax: Syntax Explanation NMSROOT LMS installation directory (by default.1/4. where C: is the System Drive) dir1 Directory where you have extracted backup.pl BKP [Logfile] email=comma_separated_email_ids [Num_Generations] On Windows NMSROOT\bin\perl NMSROOT\bin\backup.log) is: backup.2 SP/LMS 4.0.pl On Solaris and Soft Appliance /opt/CSCOpx/bin/perl /opt/CSCOpx/bin/backup.2 SP/LMS 4.2 OL-25957-01 E-1 .0.

pl C:\backup email= Installing and Migrating to Cisco Prime LAN Management Solution 4.pl /backup email= On Windows: C:\Progra~1\CSCOpx\bin\perl C:\Progra~1\CSCOpx\bin\backup. enter: • On Solaris: opt/CSCOpx/bin/perl • / opt/CSCOpx/bin/backup. comma_separated_email_ids Email IDs seperated by comma.Appendix E Syntax and Usage for Backup Script Syntax Explanation BackupDirectory Directory that you want to be your Backup directory.2 E-2 OL-25957-01 . Num_Generations Maximum backup generations to be kept in the backup directory. Example 1 To back up LMS 3.2 SP data in the backup directory.

By default this directory is NMSROOT/tempBackupData.pl script to restore the LMS data you have backed up. You can customize this by specifying your own temporary directory to avoid overloading NMSROOT This is the generation number. When used with -d BackupDirectory. then 5 is the latest. This is the absolute directory or folder used by the restore program to store the backup. Note Cross platform restore is supported only from Solaris/Window to Soft Appliance. Displays help.pl [-gen generationNumber] • -d BKP [-t temporary_directory] [-h] -d BKP [-t temporary_directory] [-h] Windows NMSROOT\bin\perl NMSROOT\bin\restorebackup. The syntax for • restorebackup. Stop the daemons and then run restorebackup.pl is as follows: Solaris and Soft Appliance NMSROOT/bin/perl NMSROOT/bin/restorebackup. and C:\Program Files\CSCOpx in Windows where C: is the System Drive) -t temporary_directory—(Optional) -gen generationNumber—(Optional) -d BKP—(Required) -h —(Optional) This is the directory or folder used by the restore program to store its temporary files.2 OL-25957-01 F-1 .A P P E N D I X F Syntax and Usage for Restore Script You can use the restorebackup. -gen now is the latest generation. ensure that all services and processes are up and running. /opt/CSCOpx in Solaris and Soft Appliance. For a successful restoration of backed up data. show s correct syntax along with available suites and generations Installing and Migrating to Cisco Prime LAN Management Solution 4. If generations 1 through 5 exist.pl [-gen generationNumber] The following table lists the explanation for the syntax: Syntax Explanation NMSROOT—(Required) LMS installation directory (by default.pl.

Enter this command in Solaris and Soft Appliance Enter this command in Windows The latest version of data opt/CSCOpx/bin/perl C:\Progra~1\CSCOpx\bin\perl opt/CSCOpx/bin/restorebackup.pl -d BKP -gen Data from the forced auto backup during the CS upgrade process opt/CSCOpx/bin/perl opt/CSCOpx/bin/restorebackup. DB_BKP is the backup directory created by the user.Appendix F Syntax and Usage for Restore Script Examples To restore.p l -d DB_BKP1/automaticbackup/c mfbackup -gen now 12 C:\Progra~1\CSCOpx\bin\perl C:\Progra~1\CSCOpx\bin\ restorebackup. Installing and Migrating to Cisco Prime LAN Management Solution 4..2 F-2 OL-25957-01 .pl -d DB_BKP\automaticbackup\cmfbackup -gen now 1..p C:\Progra~1\CSCOpx\bin\ l -d BKP -gen 12 restorebackup.p C:\Progra~1\CSCOpx\bin\ l -d BKP -gen now restorebackup.pl -d BKP -gen now The 12th generation of data opt/CSCOpx/bin/perl C:\Progra~1\CSCOpx\bin\perl opt/CSCOpx/bin/restorebackup.

I N D EX device package updates A disabling FIPS accessing LMS server 2-18 6-47 application scaling numbers 3-12 E enabling FIPS B 2-18 evaluation mode before installation 1-19 3-8 3-2 F C FIPS. significance of cautions regarding daemon manager. starting and stopping H 8-2 Cisco Prime LMS 4. Config and Image Management normal backup overview scope 7-2 1-15 7-2 notes general 3-2 Solaris 3-3 Windows selective backup debugging CAM 8-18 7-3 prerequisites 8-17 device credentials.2 OL-25957-01 IN-1 .2 processes overview 6-46 4-5 4-1 system requirements product overview concurrent users 2-18 i-xvi 1-1 Veritas components 4-4 4-3 3-15 configuring SNMP Traps 7-24 I install. required 3-4 2-1 terms and definitions 2-26 A-4 3-1 installation terms Installing and Migrating to Cisco Prime LAN Management Solution 4. setting up install and upgrade behavior 1-2 on Windows Cisco Prime LMS 4.1 high availability. preparing to D 3-1 installation database password rules A-4 new installations data migration password rules for Inventory. enabling/disabling cautions.

0 or LMS 3.0 December 2007 Update or LMS 3.2 IN-2 OL-25957-01 .1 1-17 Remote 7-17 Migration Scope L CiscoWorks Assistant license file 3-7 migration scope license file. Config and Image Management 3-10 IPSLA Performance Management product ordering and PAK 3-5 Portal 7-26 before uninstalling concurrent users 7-14 6-50 3-15 license information new installation 7-11 Network Topology. Layer 2 Services and User Tracking 8-19 3-1 installing RSAC (see RSAC) 8-21 IPSLA Performance Management 3-2 8-23 7-17 Migration From LMS 3. troubleshooting Common Services 8-17 P PAK 3-5 password information Installing and Migrating to Cisco Prime LAN Management Solution 4.2 7-4 Device Performance Management evaluation license license file 7-14 3-8 Fault Management 3-7 NFR license 7-12 7-10 Inventory.6 or 2. installing license information 3-11 CiscoView 3-5 7-12 Common Services licensing LMS 4. installation 8-4 migration errors. Layer 2 Services and User Tracking 7-6 LMS AAA Methods 3-5 6-1 N new features prerequisites 2-1 Template Center reinstallation 6-52 third-party software and tool changes uninstallation Solaris Windows uninstalling logging into LMS 7-7 1-15 1-15 new installation 6-50 silent mode 6-51 Solaris 6-50 6-39 6-33 verifying installation 6-49 Windows NFR license 6-45 6-36 3-10 M messages.6 SP1 Remote Integration Utility supported NMS 8-22 Network Topology.com user ID and password Fault Management 3-1 installation terms overview Self signed certificate C-1 Migration From 2.Index Admin password Device Performance Management 3-1 Application database password Cisco.

viewing and changing C-8 TIMEZONE_FILE 2-16 enabling or disabling Terminal Services C-10 QUEUE_CAPACITY 8-1 C-8 server requirements. understanding C-9 8-4 process status.2 OL-25957-01 IN-3 . verifying C-3 2-15 T DEBUG_MAX_FILE_SIZE C-7 2-8 Storage Area Network C-9 C-9 uninstalling 2-3 on Windows C-8 DEBUG_MAX_BACKUPS C-7 operating system C-9 DEBUG_LEVEL TIMEZONE 2-15 on Virtualization Systems C-10 DEBUG_CATEGORY_NAME PARSER_FILE on client systems on Solaris C-8 DEBUG_FILES 2-2 server requirements COLLECTOR_PORT upgrading system and browser requirements C-7 COUNTRY_CODE 1-16 2-15 disk space Syslog Analyzer Collector stopping C-6 C-1 Remote Syslog Collector 1-19 supported Network Management Systems 2-26 RSAC (Remote Syslog Analyzer Collector) installing C-7 supported devices 8-2 2-18 C-2 U UCS support 2-15 uninstalling LMS 4. CS scope of data migration 7-26 selftest tool processors. subscribing to uninstalling RSAC properties file C-4 C-4 C-9 C-9 FILTER_THREADS 2-11 2-8 terminal server support about Terminal Services C-10 C-10 READ_INTERVAL_IN_SECS SUBSCRIPTION_DATA_FILES SYSLOG_FILES C-10 C-10 on Windows 2003 2-16 on Windows 2008 2-16 troubleshooting installation messages. 2-11 Solaris patches 2-14 cluster patches 2-20 required and recommended R stopping RSAC Recovering Admin Password required device credentials System Common Syslog Collector.2 before you begin 6-50 Installing and Migrating to Cisco Prime LAN Management Solution 4.Index database password A-4 new installation rules port usage S A-4 scaling numbers 2-20 post-upgrade activities. supported Solaris Server 2-10 Windows 3-12 7-2 8-17 2-8.

2 IN-4 OL-25957-01 . hosts or IP phones search B-6 Installing and Migrating to Cisco Prime LAN Management Solution 4.Index on Solaris 6-50 on Windows 6-51 uninstalling RSAC C-7 upgrading LMS remote upgrade on Solaris remote upgrade on Windows upgrading RSAC 6-44 6-45 C-3 UTU access B-5 configure B-6 download B-3 install B-3 requirements search patterns uninstall B-14 upgrade B-14 B-2 B-13 users.