Oracle Database Performance and Tuning Sales Specialist Assessment

1.
Identify three customer priorities where an Oracle Database and Performa

nce and Tuning solution could be applied
Mark for Review
(1) Points
(Choose all correct answers)
Upgrading or migrating systems (*)
Decommissioning Systems
Securing Data
Concerns over Service Level Agreements (*)
Consolidating databases (*)
Incorrect
Incorrect, Concerns over SLA's, Consolidating Databases
and Upgrading systems are all areas where an Oracle Database Performance and Tun
ing Solution could be applied.
2.
Which two statements by a customer would indicate they a
re NOT a qualified buyer?
Mark for Review
(1) Points
"What can your solution do for my business that writing scripts can't do
?
"It costs nothing for me to just download or write a script" (*)
"Our DBAs say they have more work then they can handle. Can you help me
make them more efficient?"
"Your tool needs to cost less than $500 - that's the maximum they let me
spend" (*)
"Can, you tell me more about your solution"
Incorrect
Incorrect, it costs nothing for me to just download or w
rite a script, your tool needs to cost less than $500
3.
What customer characteristics would be a key indicator N
OT to proceed forward on an Oracle Database Performance and Tuning opportunity
Mark for Review

(1) Points
Starting a hardware migration for their Oracle Systems
Formal Service Level Agreements are paramount
Many critical production deployments
Consolidating Oracle database footprint
Legacy Oracle Forms application, migrating from the mainframe to OpenSou
rce applications (*)
Incorrect
Correct, legacy Oracle Forms application, migrating from
the mainframe to OpenSource applications
4.
Mark for Review
(1) Points
What question can best identify a target customer ?
How do you monitor development tasks?

How are you reducing your database operational costs? (*)
How many databases do you backup?
How many manual steps do you have to fix databases within your enterpris
e?
How do you track database monitoring changes?
Incorrect
l costs?
Incorrect, how are you reducing your database operationa
Market Definition
(Answer all questions in this section)
acle have?
(1) Points
5.
Approximately how many Oracle Database customers does Or
Mark for Review
3000+
30000+
300000+ (*)
3000000+
33000000+
Correct
Correct, 300,000+
6.
Which response is true about Oracle Databases?
(1) Points
Mark for Review
Once an Oracle Database is installed and tuned, no other interaction is

needed
Performance and Tuning is an essential part of the Oracle Database lifec
ycle (*)
To tune an Oracle Database, 3rd Party Tools are required
Its best to tune Oracle Databases with your own SQL
Oracle Database Performance is an expensive option many can't afford
Incorrect
Incorrect, Performance and Tuning is an essential part o
f the Oracle Database lifecycle
Cross-Sell/Up-Sell/Solution Selling
7.
Which Oracle Engineered System is designed for extreme O
racle Database performance, inherently reducing traditional database bottlenecks
?
Mark for Review
(1) Points
Exalogic
Exalytics
Exadata (*)
Big Data Appliance
Exaforce
Correct
performance
Correct, Exadata Database Machine is designed to deliver extreme
8.
During a meeting with an Oracle Database customer, the V
P of Development mentions they've moved to AGILE development methodology and nee
d to equip their DevOps team with a database application testing and performance
solution. Which two should they consider purchasing?
Mark for Review
(1) Points
Oracle Application Infrastructure Tester
Oracle Application Testing Suite (*)
SQL Developer
Oracle Real Application Testing (*)
APEX and SQL Developer
Incorrect
Incorrect, Oracle Application Testing Suite and Oracle R
eal Application Testing
9.
An IT Manager that has always cited that using scripts &
open source is cheaper, has called you about unresolved Oracle performance issu
es and the VP of Applications is telling executive management it's the Oracle Re
al Application Cluster implemented last year. What is your next step?
Mark fo
r Review
(1) Points
You refer the customer to Oracle Support and call you later should they
wish to buy anything
You meet with the VP of Applications so you can tell them the Top Ten re
asons that its not a RAC problem
You meet with key customer contacts to learn more. Then based on what yo
u've heard, suggest applicable database diagnostic, performance and tuning solut
ions (*)
You meet with the VP of Applications so you can tell them about your Out
sourcing Services and how you can make all his problems go away
You refer the customer to Oracle Consulting and call you later should th
ey wish to buy anything
Correct
Correct, meet key customer contacts to learn more, then, suggest
applicable database diagnostic, performance and tuning solutions
Requirements Gathering and Discovery

10.
You're preparing for a meeting with the IT Operations Ma
nager and their DBA to help assess their database performance capabilities and n
eeds. Select four questions to ask them.
Mark for Review
(1) Points
How do you monitor the performance of your database in relation to their
applications and systems? (*)
What's is the average time it take to diagnose performance issues? Then
resolve them? (*)
How much time do you spend on application development source code contro
l?
How much time do think is spent each month working on performance or SQL
related issues? (*)
Describe how you find and correct poorly tuned application within your e
nvironment? (*)
Incorrect
Incorrect, how do they monitor performance today, how th
ey find and correct issues, how much time is spent on troubleshooting and SQL, a
nd time it takes to resolve issues
11.
You're preparing for a meeting with the DBA Manager and their DBAs to he
lp assess their database performance capabilities and needs. Select four questio
ns to ask them. Mark for Review
(1) Points
What tool do you use to write your business applications
What keeps you from finding and resolving database performance problems
more quickly? (*)
How do you diagnose performance of your database in relation to their ap
plications, systems; other associated components in the stack? (*)
If you were able to resolve performance issues more quickly, who would b
e your biggest fan in the company? (*)
Describe the process used for application and database performance tunin
g, who's involved and any tools used? (*)
Incorrect
Incorrect, how do they diagnose across the stack, what p
rocess and any tools they use now, what impedes them from doing it faster, and w
ho would be the most interested/excited if problems were resolved more quickly
Market Trends and Business Drivers

12.
A database diagnostic and tuning solution provides which
three business outcomes?
Mark for Review
(1) Points
Lower CAPEX (*)
A more complex set of optimized manual scripts
A smaller, but more skillful DBA team
Freeing up resources from daily operations to focus on strategic project
work (*)
Better Service Levels for customers, increased customer satisfaction (*)
Incorrect
Incorrect, lower CAPEX, freeing up resources from daily
operations, better Service Levels for customers, increased customer satisfaction

13.
omers are facing
(1) Points
Which three are performance challenges and problems cust

Mark for Review
Inconsistent performance from day to day (*)

Application responsiveness and scale as business needs increase or chang
e (*)
Unlimited budget constraints
Increasing number of users competing for set or limited resources (*)
Unlimited hardware capacity
Incorrect
Incorrect, inconsistent performance, application respons
iveness, increasing number of users
14.
Identify three Industry Initiatives that an Oracle Datab
ase Performance and Tuning solution helps address?
Mark for Review
(1) Points
Standardization (*)
Consolidation (*)
Automation (*)
Internationalization
Outsourcing
Incorrect
Incorrect, industry initiatives would be standardization
, consolidation, and automation
Pricing and Packaging

15.
To use Oracle Automatic Database Diagnostic Management c
apability on a database using a SQL script, the command line, database views or
GUI, the database needs to be additionally licensed for which one of these datab
ase options?
Mark for Review
(1) Points
Oracle Diagnostics Pack for Oracle Databases (*)
Oracle Tuning Pack for Oracle Databases
Oracle Diagnostics and Tuning Pack for Oracle Databases
Oracle ADDM Pack
Nothing else needs licensed
Incorrect
Incorrect, Oracle Diagnostics Pack for Oracle Databases
16.
The customers IT Manager wants to confirm what their DBA has told them i
s accurate which is that with their Oracle Database Enterprise Edition productio
n licenses they're all set. They use scripts and a 3rd party tool that accesses
Oracle Database Automatic Workload (AWR) snapshot reports, but don't use Oracle
Enterprise Manager, so no additional licenses are needed. Which one is the corre
ct response?
Mark for Review
(1) Points
With an Oracle Enterprise Edition Database license, an Oracle customer c
an use any Oracle option they want, at any of their worldwide locations, without
additional licensing
No matter how AWR snapshot reports are accessed, Oracle Enterprise Editi
on Database customers need to be licensed for the Oracle Diagnostic Pack for Ora
cle Databases (*)
With an Oracle Database Enterprise Edition license, an Oracle customer c
an use any Oracle option they want, at that location, without additional licensi
ng
No matter how AWR snapshot reports are accessed, Oracle Enterprise Editi
on Database customers need to be licensed for the Oracle Advanced Analytic Pack
for Oracle Databases
With an Oracle Database Enterprise Edition license, an Oracle customer c
an access AWR snapshot reporting using SQL. If you use anything else, then you n
eed an additional license
Incorrect
Incorrect, no matter how AWR snapshot reports are access
ed, Oracle Enterprise Edition Database customers need to be licensed for the Ora
cle Diagnostic Pack for Oracle Databases
Objection Handling and Competition

17.
What is the best answer to handle the objection: "I don'
t want a solution that just does something automatically"
Mark for Review
(1) Points
A effective Database and Performance Tuning solution does not unnecessar
ily bypass a DBA, but can automatically perform analysis work that may be too co
mplex or something a DBA can not accomplish manually. (*)
An effective Database and Performance Tuning solution has to bypass DBAs
to ensure a fix is accurate and that they have not made any manual errors
A effective Database and Performance Tuning solution never automatically
fixes a performance issue, it simply provides data for further analysis.
to always ensure the fastest fix to a performance issue
An effective Database and Performance Tuning solution has to make an aut
omatic decision otherwise it is not an effective solution
Incorrect
Incorrect, a effective Database and Performance Tuning s
olution does not unnecessarily bypass a DBA, but can automatically perform analy
sis work that may be too complex or something a DBA can not accomplish manually.
18.
What three can you do to reduce or eliminate objections
during an Oracle Database Performance and Tuning opportunity?
Mark for Review
(1) Points
Have tweaked and practiced your responses to common Oracle Database Perf
ormance and Tuning objections (*)
Be sure you've incorporated common objections for Oracle Database Perfor
mance and Tuning into your presentation (*)
Know how to avoid and ignore objections common objections for Oracle Dat
abase Performance and Tuning
Be prepared to offer heavier discounting of Oracle Database Performance
and Tuning to overcome objections
Know common objections for Oracle Database Performance and Tuning (*)
Incorrect
Incorrect, know common objections, be sure you've incorp
orated into your presentation, and have practiced responses
19.
Which one is a functionality objection you might get whe
n you haven't correctly positioned an Oracle Database Performance and Tuning sol
ution to a customer?
Mark for Review
(1) Points
"Why would we want to rip and replace, we already have plenty of perform
ance tools and utilities."
"We don't have any budget"
"Your tool doesn't have (insert feature name here)" (*)
"We have no need for any extra packs of options"
"We have scripts already and can write more, and it costs us nothing"
Correct
Correct, your tool does not have a specific feature
20.
Which is a response not normally encountered during an O
racle Database Performance and Tuning opportunity
Mark for Review
(1) Points
We already have another tool that does the same thing
We have plenty of time and available expertise to tune SQL manually (*)
We tried (insert product name here) before and it didn't work
Your tool takes to much disk space; its too complicated to install.
Our homegrown scripts do the same thing
Incorrect
Incorrect, we have plenty of time and available expertis
e to tune SQL manually
21.
Which feature of Oracle's Database Performance and Tuning solution, adds
further value for Oracle customers
Mark for Review
(1) Points
Oracle Database Performance and Tuning methodology (*)
Oracle Database In-Cache Algorithm
Oracle Maximum Availability Architecture
Oracle Grid Control
Oracle Database Disk Affinity methodology
Correct
Correct, Oracle Database Performance and Tuning methodology
22.
Which is a business benefit an Oracle Database Performan
ce and Tuning solution can provide?
Mark for Review
(1) Points
Increased business availability and customer satisfaction by reducing th
e time it takes to find and fix problems (*)
Enables DBAs to get more accomplished and take vacation time off
Eliminates the need to have any DBAs
Manage more databases
Helps deploy middleware faster
Correct
Correct, increased business availability and customer satisfacti
on by reducing the time it takes to find and fix problems
23.
d Tuning solution?
(1) Points
What are two overall benefits from an Oracle Database an

Mark for Review
Provides a cost effective way to reduce storage

Accelerate discovery of hardware and operating systems
Automates IT audit and compliance
Identifies and helps resolve issues earlier in the development process (
*)
Significantly reduces database operational costs (*)
Incorrect
Incorrect, identifies and helps resolve issues earlier i
n the development process and significantly reduces database operational costs
24.
What are four probing questions that help qualify Oracle
Database Performance and Tuning?
Mark for Review
(1) Points
What is your plan to manage database performance as data volumes and com
plexity increases? (*)
If you already have scripts/tool(s) but performance problems persist, th
en those are not doing the job are they ? (*)
Can you describe your typical process and effort involved in finding per
formance problems (*)
How long does it typically take you to assure database security has not
been altered?
Do response times impact your business? (*)
Incorrect
Incorrect, long does it typically take you to assure dat
abase security would not be one
Sales topics: Campaigns; Go-to-market model, High Impact Sales Plays

25.
For a customer interested to trying out Oracle Database
Performance and Tuning product technology for developing and prototyping an appl
ication, or strictly self-educational purposes before they buy, which one is an
applicable resource?
Mark for Review
(1) Points
Request the software on a demo tape
Oracle Cloud
Google
Oracle Technology Network downloads (*)
You have to buy the software before you can get it to try
Incorrect
Incorrect, OTN Download
26.
For Oracle Database Performance and Tuning, which two are true statement
s for Partners? Mark for Review
(1) Points
Partners seeking Specialization for Oracle Database Performance and Tuni
ng must also get OPN Specialized on Oracle Enterprise Manager in addition to the
Oracle Database
It is recommended that Partners seeking Specialization for Oracle Databa
se Performance and Tuning first obtain OPN Specialization for the Oracle Databas
e
Partners can just get OPN Specialization for Oracle Database Performance
and Tuning and there is really no need to further consider any other OPN Specia
lizations
It is recommended that Partners seeking Specialization for Oracle Databa
se Performance and Tuning first obtain OPN Specialization for the Oracle Databas
e. Partner are encouraged to then consider OPN Specialization for Oracle Enterpr
ise Manager next. (*)
The really is no need for Partners to get OPN Specialized
Incorrect
Incorrect, it is recommended that Partners seeking Speci
alization for Oracle Database Performance and Tuning first obtain OPN Specializa
tion for the Oracle Database. Partner are encouraged to then consider OPN Specia
lization for Oracle Enterprise Manager next.
Solution and Product Overview

27.
What's the minimum needed to use Oracle Database Perform
ance and Tuning capability?
Mark for Review
(1) Points
Linux Operating System
Oracle Enterprise Manager
8GB of Memory
Deep knowledge of V$ tables
Oracle Database Enterprise Edition license (*)
Incorrect
cense
Incorrect, just an Oracle Database Enterprise Edition li
28.
An Oracle database 10g customer, mentions they need help
tuning a set of SQL statements for an in-house application. Which is the best r
esponse?
Mark for Review
(1) Points
Quote them the SQL Tuning Pack option for the Oracle Database
Quote them all of the Oracle Enterprise Manager Packs
There are capabilities included in the latest database release, Oracle D
atabase 12c and capabilities like Oracle Tuning Pack and RAT that can be optiona
lly licensed for even greater abilities (*)
Recommend freeware and open source tools
Quote them the Oracle Enterprise Manager Turbo Tuning SQL Pack
Correct
Correct, there are capabilities included in the latest database
release, Oracle Database 12c and capabilities like Oracle Tuning Pack and RAT th
at can be optionally licensed for even greater abilities
Product Area Features and Functions for Non-technical Individuals

29.
ion on SQL Performance
n they attended. Which
prepare to present on
(1) Points
A customers DBA has heard and asks you for more informat
Analyzer and SQL Tuning Set at an Oracle OpenWorld sessio
one do you further gather a datasheet and whitepapers and
to the customer? Mark for Review
Oracle Database Diagnostics Pack for Oracle Database

Oracle SQL Tuning Pack for Oracle Database
Oracle Database Replay and Testing Suite
Oracle SQL Developer
Correct
Correct, Oracle Real Application Testing
30.
Working a customer lead you uncover that Application Dev
elopers need a way to capture production workloads and replaying them on test sy
stem databases. Which Oracle product technology offers such capabilities?
Mark for Review
(1) Points
Incorrect
Incorrect, Oracle Real Application Testing
31.
What feature makes it possible for the Oracle Database to diagnose its o
wn performance and determine how any identified problems could be resolved?
Mark for Review
(1) Points
Oracle Database Diagnostic Advisor
Set DB_SELF_REPAIR = YES
Database Replay
Automatic Database Diagnostics Monitoring (*)
MyOracle Support Portal
Incorrect
Incorrect, Automatic Database Diagnostics Monitoring
An Oracle Database customer Director of Development and DBA, mention they spend
a lot of time writing scripts to try and workload testing to see if new applicat
ions releases will perform well in production. Which should they consider to pur
chase? Mark for Review
(1) Points
SQL Performance Analyzer; part of the Oracle Tuning Pack for Oracle Data
base
Real Application Testing Pack with Database Replay capability (*)
TKPROF
EXPLAIN PLAN; part of the Oracle Tuning Pack for Oracle Database
SQL Developer
Correct
bility
Correct, Real Application Testing Pack with Database Replay capa
2.
Tuning by definition introduces change into an environme
nt. What tool provides an extremely cost-effective and easy-to-use change assura
nce solution that enables businesses to fully assess the outcome of a system cha
nges, eliminating associated risks before going to production? Mark for Review
(1) Points
Real Application Clusters

Real Application Testing (*)
Oracle Multitenant
Advanced Compression
Active Data Guard
Incorrect
Incorrect, Real Application Testing
3.
On a visit to a customer that uses Oracle Database techn
ology to power their online storefront, the VP of Sales, shared concerns about f
eedback from online customers unable to complete purchases during sale events. W
hen IT was contacted internally, the systems appeared OK. Which one is a solutio
n they should consider to purchase?
Mark for Review
(1) Points
Real User Experience Insight (*)
Oracle Customer Service Manager
Oracle Customer Service Experience Insight
Oracle Real Application Clusters
Oracle SuperCluster
Incorrect
Incorrect, Real User Experience Insight

4.
Which one of the following questions should you ask, to
quickly qualify an Oracle Performance and Tuning opportunity?
Mark for Review
(1) Points
Oracle has complete Performance Management and Tuning
pinpoint, diagnose
and repair. With 90% of time spent determining the causing of a problem wouldn't
you be interested in a solution that significantly reduces that time and fix th
e root cause? (*)
Oracle has a number of options and packs that might help you for perform
ance or tuning, how about we schedule some time so I can demo them all to you ok
?
Your Applications team said your database are in shambles and you don't
know what your doing. Lets do lunch so I can tell you stories about them so you
can get them back
So with all the database performance issues that I heard you're having,
I've assembled you a quote for the latest and greatest SPARC servers. Do you thi
nk you can sign off on the order this week since I'm going to club next week?
So do you still have an extra budget left over you can spend with me?
Incorrect
Incorrect, ask if they are interested at all in reducing
the time to diagnose performance problems
5.
Besides DBAs, when gathering requirements for Oracle Dat
abase Performance and Tuning from a customer, which are three groups to engage f
or discovery and requirements? Mark for Review
(1) Points
IT Operations Team (*)
Applications Team (*)
Shipping & Receiving
Building Security
Business users of Oracle Database Driven Applications (*)
Incorrect
Incorrect, IT Operations Team, Applications Team, Users
of the business applications
Which one offers the largest market segment?
(1) Points
Mark for Review
Application Performance Management Market

Database Development and Tools (distributed) Market
Database v$view Dictionary Scripting Market
Availability & Database Performance Management (distributed) Market (*)
Incorrect
Incorrect, Availability & Database Performance Managemen
t (distributed) Market
7.
Identify three additional market segments you could targ
et with an Oracle Database Performance and Tuning solution.
Mark for Review
(1) Points
Application Performance Management Market (*)
SQL Tuning Market
Database Development & Tools Market (*)
Distributed Availability & Performance Management Market (*)
Autonomous Performance Tuning & Automation Market
Incorrect
Incorrect, Application Performance Management, Database
Development & Tools, Distributed Availability & Performance

8.
When you encounter a customer that doesn t already have th
ese and instead uses scripts or non-Oracle tools for Oracle Database Performance
and Tuning, which are two natural product technologies that quickly separate Or
acle from others?
Mark for Review
(1) Points
Oracle Scheduler
Oracle Tuning Pack for the Oracle Database (*)
Oracle Performance Hub Pack for Oracle Databases
Oracle Database 12c Extreme Performance Manager
Oracle Diagnostic Pack for the Oracle Database (*)
Incorrect
Incorrect, with Oracle Database customers the Oracle Per
formance and Tuning Packs for Oracle Databases should always be top of mind for
you to include or share with a customer as part of Oracle's overall database sol
ution.
9.
Mark for Review
(1) Points
Oracle Cloud
Google
Incorrect
Incorrect, OTN Download

10.
When engaging on a potential Oracle Database and Tuning
solution opportunity what are three questions that can help qualify the opportun
ity?
Mark for Review
(1) Points

How many different features and options does their current tool have?
How is monitoring, diagnosis, problem repair currently accomplished? (*)
What Oracle technologies are currently licensed (*)
How many file and print servers do they have?
When there is a problem, typically how many people had to be involved an
d for how long? (*)
Incorrect
Incorrect, features and how many file and print servers
they have are not essential in qualifying
11.
Identify three customer priorities where an Oracle Database Performance
and Tuning solution could be applied
Mark for Review
(1) Points
Securing Data
Incorrect
and Upgrading systems are all areas where an Oracle Performance Solution could b
e applied.
12.
Mark for Review
(1) Points
Correct
SQL manually
Correct, we have plenty of time and available expertise to tune
13.
Mark for Review
(1) Points
Incorrect
Positioning the Solution

14.
Your customer has Oracle databases on HP and Dell server
s, dismissed Enterprise Manager 6+ years ago, and recently has added Oracle Engi
neered Systems. The contract with a tool vendor is up for renewal and they've be
en told what they have supports Oracle's latest releases. Before they renew, you
've been giving an opportunity to visit. Which one should you do?
Mark fo
r Review
(1) Points
Gather all the negative information you can find on their tool vendor an
d then present it and discredit the vendor with FUD
Confirm a meeting with just the DBAs, and try to sell them Oracle Databa
se Performance and Tuning
Politely decline as they have everything they need
Confirm a meeting that includes key business stakeholders, not just DBAs
, and provide a "technology update" on the Oracle Database Performance and Tunin
g strategy and solution (*)
Setup a Tee Time with the CEO and have a contract ready for them to sign
once you have completed 18 rounds of golf
Correct
Correct, confirm a meeting that includes key business stakeholde
rs, not just DBAs, and provide a "technology update"
15.
d Tuning solution?
(1) Points

Mark for Review

*)
Incorrect
16.
What are two key Oracle Product technologies in an Oracle Database and T
uning solution? Mark for Review
(1) Points
Oracle Performance Pack for Oracle Database

Oracle Tuning Pack for Oracle Database (*)
Oracle Diagnostics Pack for Oracle Database (*)
SQL Tuning Pack for Oracle Database
Explain Plan
Incorrect
racle Database
Incorrect, Oracle Tuning Pack and Diagnostics Pack for O
17.
Mark for Review
(1) Points
Can you describe your typical process and effort involved in finding per
formance problems (*)
been altered?
Incorrect

18.
In Oracle Database 12c, Database Control is not longer a
vailable and Database Express has superseded it. What licensing is needed to use
Database Express?
Mark for Review
(1) Points
Oracle ASH Pack for Oracle Databases
Oracle Diagnostic Pack for Oracle Databases (*)
Oracle AWR for Oracle Databases
Complete Oracle Enterprise Manager Suite
Incorrect
Incorrect, Oracle Diagnostic Pack for Oracle Databases
19.
To use SQL Performance Analyzer, Database Replay and SQL
Tuning Set functionalities, customers need to license which Oracle Database Per
formance and Tuning solution option?
Mark for Review
(1) Points
Correct

20.
Mark for Review
(1) Points
Standardization (*)
Consolidation (*)
Automation (*)
Outsourcing
Incorrect
Incorrect, industry initiatives would be standardization
, consolidation, and automation
21.
A database diagnostic and tuning solution provides which three business
outcomes?
Mark for Review
(1) Points
Lower CAPEX (*)
work (*)
Incorrect
22.
Identify three business trends where an Oracle Database
Performance and Tuning solution could be applied
Mark for Review
(1) Points
Struggling to meet Service Level Agreements (*)
Consolidating databases or hardware (*)
Securing the datacenter

Deploying new applications, migrating or upgrading them (*)
Incorrect
e applied.

23.
Which release of the Oracle Database version first inclu
ded capabilities to gather critical statistics on database usage and workload?
Mark for Review
(1) Points
Version 10g
Version 11g
Version 8
Version 9i (*)
Version 12c
Incorrect
Incorrect, Oracle Database version 9i released in 2001
24.
A customer is experiencing database performance issues w
ithin their Oracle RAC implementation. What should they try first?
Mark fo
r Review
(1) Points
Run the RAC script to dump all the v$table statistics and then look for
what has the highest metric accumulation
Leverage the applications load testing utility to try to break the appli
cation in development to determine the issue.
Disable RAC to isolate the network issues are causing the database perfo
rmance problems.
Utilize the Oracle Database Performance Methodology and Oracles Database
Performance and Tuning Solution to help identify and correct the problem (*)
Run an Application Performance Management tool to locate the bad SQL and
then rewrite it
Incorrect
Incorrect, utilize the Oracle Database Performance Metho
dology and Oracles Database Performance and Tuning Solution to help identify and
correct the problem
Target Customer Profile

25.
Mark for Review
(1) Points
spend" (*)
?
Incorrect
Incorrect, it costs nothing for me to just download or w
rite a script, your tool needs to cost less than $500
26.
Identify four that can be influencers, buyers and decision makers for an
Oracle Database Performance and Tuning solution
Mark for Review
(1) Points
Developer (*)
DBA Manager (*)

DBA (*)
Quality Control Manager
Application Owner (*)
Incorrect
r
Incorrect, Application Owner, DBA Manager, DBA, Develope
27.
A utilities customer acquired a smaller utility overseas
which included business owners and their associated departments/IT systems, but
no one in IT was brought over. Which three are challenges that could make this
customer a good candidate for an Oracle Database Performance and Tuning solution
?
Mark for Review
(1) Points
An increased DBA ratio of 40 databases to 1 DBA (*)
VP of IT Virtualization imitative; virtualize development environments a
nd smaller databases that are not deemed "mission-critical" (*)
Centralized and automated Enterprise Infrastructure Management (*)
CEO has asked the M&A taskforce for a report on the progress of assimila
tion of the acquisition
Remote SAP Sybase SQL Anywhere databases to manage
Incorrect
Incorrect, virtualization initiatives, manage more datab
ases without adding DBAs, and centralized infrastructure management
28.
Mark for Review
(1) Points

e?

Incorrect
l costs?
Incorrect, how are you reducing your database operationa

29.
An Oracle data warehouse customer has been struggling wi
th jobs that involve multiple sessions how to tie SQL & PL/SQL back to business
operations. They've tried some 3rd party tools, but those just ended up creating
so much extra overhead they turned them off. Which one is Oracle Database 12c f
unctionality that might assist them?
Mark for Review
(1) Points
Real-Time SQL Monitoring
Real-time Database Operations (*)
Oracle Business Intelligence
SQL Trace
Correct
Correct, Real-time Database Operations
30.
You have a customer whose only Oracle technology is the
Oracle Database. The IT Manager has told you that their DBAs keep disrupting bus
iness by having to reboot the database when its performance comes to a crawl. Wh
ich one would you recommend to them?
Mark for Review
(1) Points
Fire those DBAs and hire some better ones
Try some of the scripts that are on a CD in the back of an Oracle Press
book
Getting an Oracle Consultant

Get some 3rd party database tools
Oracle Diagnostic Pack for Oracle Database (*)
Incorrect
Incorrect, Oracle Diagnostic Pack for Oracle Database
31.
A customers DBA has heard and asks you for more information on SQL Perfo
rmance Analyzer and SQL Tuning Set at an Oracle OpenWorld session they attended.
Which one do you further gather a datasheet and whitepapers and prepare to pres
ent on to the customer? Mark for Review
(1) Points
Correct
1.
Identify the market NOT applicable to Oracle Database Performance and Tu
ning?
Mark for Review
(1) Points
Application Performance Management Market (*)
Database Development and Tools (distributed) Market (*)
Disaster Recovery Market
Database Management Market (*)
Incorrect
Incorrect, Disaster Recovery is not an applicable market
2.
Which are two challenges increasing the need for a datab
ase performance and tuning solution?
Mark for Review
(1) Points
Shrinking size of databases
Having as part of the lifecycle to help accommodate the rapid pace of ch
ange (*)
Increasing market of qualified DBA talent
The reduction in data governance and security requirements
Increasing data growth and IT complexity (*)
Incorrect
Incorrect, having as part of the lifecycle, increasing d
ata growth and complexity
Cross-Sell/Up-Sell/Solution Selling
3.
You've encountered Oracle Database Enterprise Edition cu
stomers using 3rd party database tools. At a customer engagement, you learn the
DBAs use 3rd party tools that expose Oracle functionality such as ADDM, AWR, ASH
, Oracle SQL Tuning. When meeting the IT Manager, you reconfirm they've only lic
ensed the Oracle Database Enterprise Edition. What is your next step?
Mark fo
r Review
(1) Points
Once outside their building discreetly place a call to the Oracle Audit
squad to schedule a raid
Go back to the DBAs and tell them they need to shutdown their databases
for license violations
Hand the DBAs a quote for the entire Oracle Enterprise Manager Suite for
all their databases + 75% uplift as a penalty
Bring to the IT Manager attention they may be out of compliance, identif

y Oracle's applicable database performance solutions and ROI, and offer to provi
de a quote. (*)
Tell the IT Manager to contact their 3rd party tool vendor and get them
to pay for the Oracle options their tools are using.
Incorrect
Incorrect, bring to the IT Manager attention they may be
out of compliance, identify Oracle's applicable database performance solutions
and ROI, and offer to provide a quote.
4.
?
Mark for Review
(1) Points
Exalogic
Exalytics
Exadata (*)
Big Data Appliance
Exaforce
Correct
performance
5.
An Oracle Database customer Director of Development and
DBA, mention they spend a lot of time writing scripts to try and workload testin
g to see if new applications releases will perform well in production. Which sho
uld they consider to purchase? Mark for Review
(1) Points
SQL Performance Analyzer; part of the Oracle Tuning Pack for Oracle Data
base
Real Application Testing Pack with Database Replay capability (*)
TKPROF
EXPLAIN PLAN; part of the Oracle Tuning Pack for Oracle Database
SQL Developer
Correct
bility
Correct, Real Application Testing Pack with Database Replay capa
6.
Oracle's has a comprehensive database strategy that provides great oppor
tunity for Partners. What is that message with the latest release, Oracle Databa
se 12c? Mark for Review
(1) Points
Oracle Database 12c multitenant architecture, unique technology advancem
ents, combined with enhancements in availability, security, and big data, make i
t the ideal platform for partners to deliver, manage and support Private and Pub
lic Cloud deployments for their customers. Leverage the world's #1 database to g
row your business, increase margin, and distinguish yourself from competitors. (
*)
Oracle Database 12c, have it your way - Private, Public, or Hybrid Cloud
Oracle Database 12c new features and enhancements make it the ideal plat
form for partners to sell more licenses. Leverage the world's #1 database to gro
w your business, increase margin, and distinguish yourself from competitors.
Oracle is the world s number one database supplier. If a customer doesn t ha
ve an Oracle Database yet, a Partner has the greatest opportunity to sell them o
ne
Oracle is the world s number one database.
Incorrect
Incorrect, the Oracle Database enables partners to deliv
er, manage and support Private and Public Cloud deployments as well as solutions
and services that help partners differentiate themselves from the competition.
7.
Which are two resources partners could utilize for demon
stration of Oracle Database Performance and Tuning solutions?
Mark for Review
(1) Points
Online Oracle Learning Library screen watchers (*)
Google
Oracle Demonstration Services for Partners (*)
Oracle Consulting Services for Partners

Oracle Documentation
Incorrect
Incorrect, the online Oracle Learning Library and Oracle
Demonstration Services

8.
Which three groups would provide good background informa
tion, to help you position and grow an Oracle Database Performance and Tuning so
lution opportunity?
Mark for Review
(1) Points
Exchange Administration Group
Windows Administration Group
Information Technology (IT) Group (*)
Business Owners (*)
Applications Owners (*)
Incorrect
Incorrect, Developers and Windows Administrators are not
primary target groups
9.
What customer characteristics would be a key indicator N
OT to proceed forward on an Oracle Database Performance and Tuning opportunity
Mark for Review
(1) Points
Consolidating Oracle database footprint
Formal Service Level Agreements are paramount
Many critical production deployments
Starting a hardware migration for their Oracle Systems

Legacy Oracle Forms application, migrating from the mainframe to OpenSou
rce applications (*)
Correct
Correct, legacy Oracle Forms application, migrating from the mai
nframe to OpenSource applications
10.
Mark for Review
(1) Points
e?
Correct
Correct, how are you reducing your database operational costs?
11.
A utilities customer acquired a smaller utility overseas which included
business owners and their associated departments/IT systems, but no one in IT wa
s brought over. Which three are challenges that could make this customer a good
candidate for an Oracle Database Performance and Tuning solution?
Mark fo
r Review
(1) Points
VP of IT Virtualization imitative; virtualize development environments a
nd smaller databases that are not deemed "mission-critical" (*)
An increased DBA ratio of 40 databases to 1 DBA (*)
CEO has asked the M&A taskforce for a report on the progress of assimila
tion of the acquisition
Remote SAP Sybase SQL Anywhere databases to manage
Centralized and automated Enterprise Infrastructure Management (*)
Correct
Correct, virtualization initiatives, manage more databases witho
ut adding DBAs, and centralized infrastructure management

12.
Which one is a functionality objection you might get whe
n you haven't correctly positioned an Oracle Database Performance and Tuning sol
ution to a customer?
Mark for Review
(1) Points
"We don't have any budget"
"Your tool doesn't have (insert feature name here)" (*)
"We have scripts already and can write more, and it costs us nothing"
"Why would we want to rip and replace, we already have plenty of perform
ance tools and utilities."
"We have no need for any extra packs of options"
Correct
Correct, your tool does not have a specific feature
13.
Mark for Review
(1) Points
Correct
SQL manually
Correct, we have plenty of time and available expertise to tune
14.
Mark for Review
(1) Points
Incorrect
15.
ity?
Mark for Review
(1) Points
d for how long? (*)
Incorrect
Incorrect, features and how many file and print servers
they have are not essential in qualifying
16.
Which two should you always discuss and include in your opportunities an
d quotes to customers for the Oracle Database? Mark for Review
(1) Points
Oracle Application Testing Suite
Oracle Business Transaction Management
Oracle Real Application Testing
Correct
le Database
Correct, Oracle Diagnostics Pack and Oracle Tuning Pack for Orac
17.
Mark fo
r Review
(1) Points
rmance problems.
then rewrite it
Correct
Correct, utilize the Oracle Database Performance Methodology and
Oracles Database Performance and Tuning Solution to help identify and correct t
he problem

18.
Identify three business trends where an Oracle Database
Performance and Tuning solution could be applied
Mark for Review
(1) Points
Struggling to meet Service Level Agreements (*)
Consolidating databases or hardware (*)
Securing the datacenter
Deploying new applications, migrating or upgrading them (*)
Incorrect
e applied.
19.
Mark for Review
(1) Points
Standardization (*)
Consolidation (*)
Automation (*)
Outsourcing
Correct
Correct, standardization , consolidation, and automation
20.
Identify three trends indicating system performance has
become increasingly important to businesses?
Mark for Review
(1) Points
Data collection at an all time low, databases shrinking in size
Mobile accessible, Cloud-based applications more commonplace, driving ne
w online availability and response time expectations (*)
IT becoming increasingly complex (*)
Organizations planning to scale and innovate on legacy hardware
Organizations challenged to accomplish more in less time (*)
Incorrect
Incorrect, mobile accessible, Cloud-based applications m
ore commonplace, IT becoming increasingly complex, organizations challenged to a
ccomplish more in less time
21.
When determining how to best position an Oracle Database and Tuning solu
tion, which do you want to validate, analyze, and leverage:
Mark for Review
(1) Points
What is their current 3rd party database monitoring and performance tool
, hardware spend associated with databases, and where savings could be realized
(*)
For the Oracle technologies already in use, where would improvements in
service levels and efficiencies have the greatest benefit to the business (*)
If they have any coding standards that they need to comply
How many different vendors and support contracts could be eliminated by
centralizing database performance management and tuning with a single solution (
*)
How much Oracle Forms code a customer has written
Incorrect
Incorrect, coding standards or how much Oracle forms cod
e they have don t matter
22.
d Tuning solution?
(1) Points

Mark for Review

*)
Incorrect
23.
Identify three customer priorities where an Oracle Datab
ase Performance and Tuning solution could be applied
Mark for Review
(1) Points
Securing Data
Correct
Correct, Concerns over SLA's, Consolidating Databases and Upgrad
ing systems are all areas where an Oracle Performance Solution could be applied.
24.
Which is a business benefit an Oracle Database Performan
ce and Tuning solution can provide?
Mark for Review
(1) Points
Eliminates the need to have any DBAs
Manage more databases
Helps deploy middleware faster
Increased business availability and customer satisfaction by reducing th
e time it takes to find and fix problems (*)
Enables DBAs to get more accomplished and take vacation time off
Correct
Correct, increased business availability and customer satisfacti
on by reducing the time it takes to find and fix problems

25.
What feature makes it possible for the Oracle Database t
o diagnose its own performance and determine how any identified problems could b
e resolved?
Mark for Review
(1) Points
Database Replay
Correct
Correct, Automatic Database Diagnostics Monitoring
26.
Working a customer lead you uncover that Application Developers need a w
ay to capture production workloads and replaying them on test system databases.
Which Oracle product technology offers such capabilities?
Mark for Review
(1) Points
Correct
27.
The Director of Databases has shared with you that their
DBAs spend enormous amounts of time trying to identify and fix SQL statements a
nd they suspect regression due to system changes that are not being documented b
y the Operations Team. Which one would you bring to their attention?
Mark fo
r Review
(1) Points
The complete Oracle Enterprise Manager suite; every pack and option
SQL Performance Analyzer which helps predict and prevent SQL execution p
erformance problems caused by environment changes. (*)
Oracle SQL Developer which helps develop and test the SQL prior to putti
ng it into production
SQL Plan Manager which uses system histograms to extrapolate future SQL
execution performance
Oracle Database Backup & Recovery
Correct
Correct, SQL Performance Analyzer

28.
After a performance lead qualification by Pre-Sales, you
r Oracle Database Enterprise Edition customer doesn't have a large enough budget
for a full database lifecycle solution. As a minimum, which are two you should
always include in your quotes? Mark for Review
(1) Points
Oracle Enterprise Manager Database Lifecycle Management Pack
Oracle Test Data Management Pack
Oracle Advanced Analytics
Oracle Diagnostic Pack for Oracle Database (*)
Incorrect
racle Database
Incorrect, Oracle Diagnostic Pack and Tuning Packs for O
29.
What are three resources Oracle Partners can utilize whe
n help is needed for Oracle Database Performance and Tuning product pricing and
licensing?
Mark for Review
(1) Points
Partner relationship manager (*)
Google
Partner Business Center (*)
Product datasheets posted on Oracle.com
Global pricing and licensing site on Oracle.com (*)
Incorrect
Incorrect, partner relationship manager, partner busines
s center, global pricing and licensing site on Oracle.com

30.
You are preparing some questions for a discovery session
with the customer's Chief Financial Officer. What three questions would you ask
them? Mark for Review
(1) Points
Do you find yourself spending a lot of time tuning SQL?
Others have told me there's a standard and tools were already purchased.
But with the performance issues I've heard you've been plagued with, are those
the right tools for your unique business needs? (*)
How do your businesses measure service level agreements with IT and how
does that impact the bottom-line? (*)
Do you spend extraordinary amounts of time maintaining home-grown monito
ring scripts ?
Could you explain the impact that database performance is having in term
s of your business? (*)
Incorrect
Incorrect, capability to meet SLAs, measure and track pe
rformance in relation to business, and questioning why existing tools are not me
eting needs
31.
Besides DBAs, when gathering requirements for Oracle Database Performanc
e and Tuning from a customer, which are three groups to engage for discovery and
requirements? Mark for Review
(1) Points
IT Operations Team (*)
Applications Team (*)
Shipping & Receiving
Building Security
Business users of Oracle Database Driven Applications (*)
Incorrect
Incorrect, IT Operations Team, Applications Team, Users
of the business applications
What are two key Oracle Product technologies in an Oracle Database and T
uning solution? Mark for Review
(1) Points
Oracle Performance Pack for Oracle Database
Explain Plan
SQL Tuning Pack for Oracle Database
Correct
base
Correct, Oracle Tuning Pack and Diagnostics Pack for Oracle Data
2.
When determining how to best position an Oracle Database
and Tuning solution, which do you want to validate, analyze, and leverage:
Mark for Review
(1) Points
What is their current 3rd party database monitoring and performance tool
, hardware spend associated with databases, and where savings could be realized
(*)
For the Oracle technologies already in use, where would improvements in
service levels and efficiencies have the greatest benefit to the business (*)
If they have any coding standards that they need to comply
How many different vendors and support contracts could be eliminated by
centralizing database performance management and tuning with a single solution (
*)
How much Oracle Forms code a customer has written
Correct
e don t matter
Correct, coding standards or how much Oracle forms code they hav
3.
What are four probing questions that help position Oracl
e Database Performance and Tuning?
Mark for Review
(1) Points
What do you have in place to help you better manage your database perfor
mance today? (*)
What impact would an increase in Database Performance have within your c
ompany? (*)
Do your databases have performance issues? Can you pinpoint why? Are you
r end-users OK with the time that takes? (*)
If you or your Help Desk received a call that an Oracle Application seem
ed to be slow, how would you go about resolving it? (*)
How would faster I/O benefit your business?
Correct
Correct, how faster I/O benefits business would not be one
4.
ity?
Mark for Review
(1) Points
d for how long? (*)
Correct
Correct, features and how many file and print servers they have
are not essential in qualifying

5.
What is the best answer to handle the objection: "I don'
t want a solution that just does something automatically"
Mark for Review
(1) Points
An effective Database and Performance Tuning solution has to make an aut
omatic decision otherwise it is not an effective solution
to ensure a fix is accurate and that they have not made any manual errors
A effective Database and Performance Tuning solution does not unnecessar
ily bypass a DBA, but can automatically perform analysis work that may be too co
mplex or something a DBA can not accomplish manually. (*)
to always ensure the fastest fix to a performance issue
A effective Database and Performance Tuning solution never automatically
fixes a performance issue, it simply provides data for further analysis.
Correct
Correct, a effective Database and Performance Tuning solution do
es not unnecessarily bypass a DBA, but can automatically perform analysis work t
hat may be too complex or something a DBA can not accomplish manually.
6.
Identify three key capabilities and functionality that sets Oracle's Dat
abase Performance and Tuning solution apart from competitors
Mark for Review
(1) Points
Non-Intrusive (*)
Expensive
Always On (*)
Integrated (*)
Difficult To Manage
Incorrect
Incorrect, always on, non-intrusive, integrated
7.
When prospecting a lead for an Oracle Database Performan
ce and Tuning opportunity, what are three responses to overcome an objection on
already having a tool or using scripts? Mark for Review
(1) Points
Some tools charge for what Oracle includes at No Extra Charge. Lets meet
and review requirements and what your company has licensed. (*)
Many tools were designed for early releases of Oracle, are not tested or
support the full product solution/latest release. Lets meet and review your com
panies needs & requirements. (*)
I know that any non-Oracle tools you have can t accomplish what you really
need. Lets meet and talk about what you really need to buy, ok?
While you may find a tool/utility for free, it may not be as cost effect
ive as using Oracle's Database Performance and Tuning solution. Lets meet and re
view the companies requirements. (*)
Ok, so you are using scripts to help you manage Oracle Stack performance
. So; do you need any more database licenses or options? If not, how about some
hardware?
Incorrect
Incorrect, you would not challenge and tell the tool use
r what you think they need. And while the contact using a freebie tool is not yo
ur buyer, you want to still help educate them so that they might sponsor your op
portunity later
8.
Mark for Review
(1) Points
been altered?
Can you describe the typical process and effort involved to find and fix
performance issues? (*)
Incorrect

9.
Mark for Review
(1) Points
Oracle Cloud
Google
Correct
Correct, OTN Download
10.
When you encounter a customer that doesn t already have th
ese and instead uses scripts or non-Oracle tools for Oracle Database Performance
and Tuning, which are two natural product technologies that quickly separate Or
acle from others?
Mark for Review
(1) Points
Oracle Scheduler
Oracle Tuning Pack for the Oracle Database (*)
Oracle Database 12c Extreme Performance Manager

Oracle Diagnostic Pack for the Oracle Database (*)
Correct
Correct, with Oracle Database Customer the Oracle Performance an
d Tuning Packs for Oracle Databases should always be top of mind for you to incl
ude or share with a customer as part of Oracle's overall database solution.
When working with an Oracle Database customer, which is a prerequisite to sellin
g them options like the Oracle Tuning and Diagnostics Packs for the Oracle Datab
ase?
Mark for Review
(1) Points
They have Oracle Personal Edition Database or higher
They have Oracle Database Express Edition or higher
They have Oracle Database Enterprise Edition (*)
They have Oracle Database Standard Edition
They have Oracle Databases and MySQL Databases
Incorrect
Edition
Incorrect, they need to have Oracle Database Enterprise
12.
If a customer wants to measure and test database perform
ance before and after application changes, which product would include in your q
uote?
Mark for Review
(1) Points
The ADDM Pack
Oracle Application Performance Analyzer
The AWR Pack
Oracle Spatial & Graph
Correct

13.
Mark fo
r Review
(1) Points
rmance problems.
then rewrite it
Correct
Correct, utilize the Oracle Database Performance Methodology and
Oracles Database Performance and Tuning Solution to help identify and correct t
he problem
14.
An Oracle database 10g customer, mentions they need help
tuning a set of SQL statements for an in-house application. Which is the best r
esponse?
Mark for Review
(1) Points
Quote them the SQL Tuning Pack option for the Oracle Database
Recommend freeware and open source tools
Quote them all of the Oracle Enterprise Manager Packs
Quote them the Oracle Enterprise Manager Turbo Tuning SQL Pack
There are capabilities included in the latest database release, Oracle D

atabase 12c and capabilities like Oracle Tuning Pack and RAT that can be optiona
lly licensed for even greater abilities (*)
Correct
Correct, there are capabilities included in the latest database
release, Oracle Database 12c and capabilities like Oracle Tuning Pack and RAT th
at can be optionally licensed for even greater abilities

15.
You're preparing for a meeting with the IT Operations Ma
nager and their DBA to help assess their database performance capabilities and n
eeds. Select four questions to ask them.
Mark for Review
(1) Points
What's is the average time it take to diagnose performance issues? Then
resolve them? (*)
Describe how you find and correct poorly tuned application within your e
nvironment? (*)
How do you monitor the performance of your database in relation to their
applications and systems? (*)
How much time do think is spent each month working on performance or SQL
related issues? (*)
How much time do you spend on application development source code contro
l?
Incorrect
Incorrect, how do they monitor performance today, how th
ey find and correct issues, how much time is spent on troubleshooting and SQL, a
nd time it takes to resolve issues
16.
You're preparing for a meeting with the DBA and Applications Managers to
help assess their performance capabilities and needs. Select three questions to
ask them.
Mark for Review
(1) Points
How much time and resource does your staff spend on application availabi
lity, performance and tuning? (*)
How is agile development methodology impacting your hardware tuning capa

bilities?
When a user calls with an application performance issue, do you direct t
hem to the systems team or Oracle support?
How does your staff determine and apply corrective action for a performa
nce problem? How do they validate its been resolved? (*)
For application performance, or applications you can't alter their code,
what performance and SQL tuning capabilities do you utilize? (*)
Incorrect
Incorrect, what are capabilities today, how much time an
d resources are being spent.

17.
Mark for Review
(1) Points
spend" (*)
?
Correct
Correct, it costs nothing for me to just download or write a scr
ipt, your tool needs to cost less than $500
18.
Which four targets are potentials to further qualify an
Oracle Database Performance and Tuning solution with?
Mark for Review
(1) Points
An Oracle DBA needs help tracking down "rogue" or "bad" SQL (*)
A company with Oracle Financials who's payroll manager can't get payroll
checks to print fast enough
An Oracle Applications user is reporting erratic and inconsistent respon
se time and Service Levels (*)
A large government agency is experiencing serious database performance i
ssues with their 12c RAC implementation. (*)
A Director of IT having Oracle hardware and software within their datace
nter challenged with meeting business Availability and Uptime goals (*)
Correct
Correct, someone experiencing database performance issues with t
heir 12c RAC implementation, those with Oracle hardware and software needing to
meet availability goals, Oracle applications user experiencing unacceptable serv
ice levels
19.
Identify three customer priorities where an Oracle Datab
ase and Performance and Tuning solution could be applied
Mark for Review
(1) Points
Securing Data
Correct
Correct, Concerns over SLA's, Consolidating Databases and Upgrad
ing systems are all areas where an Oracle Database Performance and Tuning Soluti
on could be applied.
20.
Mark for Review
(1) Points

e?
Correct
Correct, how are you reducing your database operational costs?
21.
You have a midsize customer that has a few Enterprise Edition Oracle Dat
abases and options like Diagnostics and Tuning Packs. However they are strugglin
g to keep a DBA on staff and have called Oracle Support more times in a month th
en some of your customers have in a year. What might you suggest to them?
Mark for Review
(1) Points
They need to buy more options so they can fully automate monitoring and
management; completely eliminating the need for a DBA
You give them a DBA salary survey as a reality check and tell them to qu
it being so cheap and to finally offer a competitive salary and benefits package
That your going to call Oracle Support on their behalf and tell them to
dedicate their best resource and for them to be available every time you call
You investigate that with a combination of the Oracle technology they ow
n, and your skills, how you might aid them with remote DBA services (*)
You offer to help them poach a good DBA from one of your other customers
Incorrect
Incorrect, investigate if remote DBA services are feasib
le and the most economical in this situation
22.
You've encountered Oracle Database Enterprise Edition cu
stomers using 3rd party database tools. At a customer engagement, you learn the
DBAs use 3rd party tools that expose Oracle functionality such as ADDM, AWR, ASH
, Oracle SQL Tuning. When meeting the IT Manager, you reconfirm they've only lic
ensed the Oracle Database Enterprise Edition. What is your next step?
r Review
(1) Points
Mark fo
Once outside their building discreetly place a call to the Oracle Audit
squad to schedule a raid
Go back to the DBAs and tell them they need to shutdown their databases
for license violations
Hand the DBAs a quote for the entire Oracle Enterprise Manager Suite for
all their databases + 75% uplift as a penalty
Bring to the IT Manager attention they may be out of compliance, identif
y Oracle's applicable database performance solutions and ROI, and offer to provi
de a quote. (*)
Tell the IT Manager to contact their 3rd party tool vendor and get them
to pay for the Oracle options their tools are using.
Correct
Correct, Bring to the IT Manager attention they may be out of co
mpliance, identify Oracle's applicable database performance solutions and ROI, a
nd offer to provide a quote.
23.
?
Mark for Review
(1) Points
Exalogic
Exalytics
Exadata (*)
Big Data Appliance
Exaforce
Correct
performance

24.
What are three reasons why 3rd party tools unable to mat
ch automatic tuning optimizer capabilities for the Oracle Database?
Mark fo
r Review
(1) Points
Oracle's automatic tuning optimizer capabilities leverages a new feature
in Oracle Database 12c that 3rd parties don't support
With Oracle's solution, its coming right from the optimizer and not from
pre-defined scripts, rules or heuristics (*)
Oracle's solution is designed and built-in as part of the Oracle databas
e. When you deploy a new release of the database you don t have to verify compatib
ility, upgrade, install and configure another tool (*)
Oracle's solution is better since the automatic tuning optimizer is dire
ctly connected to My OracleSupport and can take advantage of the new "SQL Hints"
shared in the Support Forums
Oracle's solution comes as part of the database; there is no additional
installation hassle of, a user account, granting of privileges, views, tables et
c (*)
Incorrect
Incorrect, Oracle's solution is designed and built-in as
part of the Oracle database, its coming right from the optimizer and there is n
o additional bolt-on installation or upgrade hassles
25.
What feature makes it possible for the Oracle Database t
o diagnose its own performance and determine how any identified problems could b
e resolved?
Mark for Review
(1) Points
Database Replay
Correct
Correct, Automatic Database Diagnostics Monitoring
26.
The Director of Databases has shared with you that their DBAs spend enor
mous amounts of time trying to identify and fix SQL statements and they suspect
regression due to system changes that are not being documented by the Operations
Team. Which one would you bring to their attention?
Mark for Review
(1) Points
SQL Plan Manager which uses system histograms to extrapolate future SQL
execution performance
The complete Oracle Enterprise Manager suite; every pack and option
Oracle SQL Developer which helps develop and test the SQL prior to putti
ng it into production
SQL Performance Analyzer which helps predict and prevent SQL execution p
erformance problems caused by environment changes. (*)
Oracle Database Backup & Recovery
Correct
Correct, SQL Performance Analyzer
Market Definition
27.
Which one offers the largest market segment?
Mark fo
r Review
(1) Points
Database Development and Tools (distributed) Market
Database v$view Dictionary Scripting Market
Correct
uted) Market
Correct, Availability & Database Performance Management (distrib
28.
Identify two markets where Oracle is #1.
Mark fo
r Review
(1) Points
Database Market (*)
Mid Market
OpenSource Market
Mainframe Market
Database Administration Tools Market (*)
Correct
Correct, Oracle is #1 in the Database Market & Database Administ
ration Tools Market

29.
Mark for Review
(1) Points
Standardization (*)
Consolidation (*)
Automation (*)
Outsourcing
Correct
Correct, standardization , consolidation, and automation
30.
Identify three trends indicating system performance has
become increasingly important to businesses?
Mark for Review
(1) Points
Data collection at an all time low, databases shrinking in size
Mobile accessible, Cloud-based applications more commonplace, driving ne
w online availability and response time expectations (*)
IT becoming increasingly complex (*)
Organizations planning to scale and innovate on legacy hardware
Organizations challenged to accomplish more in less time (*)
Correct
Correct, mobile accessible, Cloud-based applications more common
place, IT becoming increasingly complex, organizations challenged to accomplish
more in less time
31.
A database diagnostic and tuning solution provides which three business
outcomes?
Mark for Review
(1) Points
Lower CAPEX (*)
work (*)
Incorrect

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1.

Identify three customer priorities where an Oracle Database and Performa

Mark for Review

What question can best identify a target customer ?

How do you monitor development tasks?

Incorrect, how are you reducing your database operationa

Mark for Review

Once an Oracle Database is installed and tuned, no other interaction is

Correct, Exadata Database Machine is designed to deliver extreme

Requirements Gathering and Discovery

Market Trends and Business Drivers

Incorrect, lower CAPEX, freeing up resources from daily

operations, better Service Levels for customers, increased customer satisfaction

Which three are performance challenges and problems cust

Inconsistent performance from day to day (*)

Pricing and Packaging

Incorrect, Oracle Diagnostics Pack for Oracle Databases

Objection Handling and Competition

Correct, your tool does not have a specific feature

Our homegrown scripts do the same thing

Correct, Oracle Database Performance and Tuning methodology

What are two overall benefits from an Oracle Database an

Provides a cost effective way to reduce storage

Sales topics: Campaigns; Go-to-market model, High Impact Sales Plays

Incorrect, OTN Download

Solution and Product Overview

Incorrect, just an Oracle Database Enterprise Edition li

Product Area Features and Functions for Non-technical Individuals

Oracle Database Diagnostics Pack for Oracle Database

Correct, Oracle Real Application Testing

Incorrect, Oracle Real Application Testing

Incorrect, Automatic Database Diagnostics Monitoring

Correct, Real Application Testing Pack with Database Replay capa

Real Application Clusters

Incorrect, Real Application Testing

Incorrect, Real User Experience Insight

Requirements Gathering and Discovery

Mark for Review

Application Performance Management Market

Sales topics: Campaigns; Go-to-market model, High Impact Sales Plays

Incorrect, OTN Download

Objection Handling and Competition

(Choose all correct answers)

Correct, we have plenty of time and available expertise to tune

Positioning the Solution

What are two overall benefits from an Oracle Database an

Provides a cost effective way to reduce storage

Oracle Performance Pack for Oracle Database

Incorrect, Oracle Tuning Pack and Diagnostics Pack for O

Pricing and Packaging

Incorrect, Oracle Diagnostic Pack for Oracle Databases

Correct, Oracle Real Application Testing

Market Trends and Business Drivers

Securing the datacenter

Solution and Product Overview

Incorrect, Oracle Database version 9i released in 2001

Target Customer Profile

DBA Manager (*)

Incorrect, Application Owner, DBA Manager, DBA, Develope

What question can best identify a target customer ?

How are you reducing your database operational costs? (*)

How do you track database monitoring changes?

Incorrect, how are you reducing your database operationa

Product Area Features and Functions for Non-technical Individuals