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Assignment: PGPM 12
Human Resource Management
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Assignment Title:
A project work for 3 KM long tunnel has been undertaken at a remote site which
takes 2 days of travel to reach nearest town. Supervisors, Technicians and skilled
workers are engaged in dangerous and hazardous work. Absenteeism due to
sickness, quarrels, drinking is adding to less output of work and chances of accident
on site are increasing. There is need to tackle this problem to increase the output of
the work.
Site conditions:
The site is located in a remote area and the nearest town to the construction for the
site is very far. The distance between the site and the town is less but it takes
approximately two days because of poor road condition and hilly terrain. The
workers have been involved in a dangerous and hazardous works which has to be
seriously looked upon. The situation has worsened due to lack of several basic
amenities. The output from the workers is less due which on time completion of the
project may be delayed, if not attended. In short, the project has lost both QUALITY
and TIME.
Planning for a tunnel in remote area involves very careful planning for the
following:
The availability of raw material and its transportation and storage.
Power arrangement at the project site as tunnel making involves lot of heavy
equipment and thus need heavy power requirements.
Alternate arrangement of raw material supply, skilled and semi-skilled
manpower, their staying as such project period would be in few years.
Welfare and medical arrangement for the people working at site.
Table of Contents
1.
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1.1.
1.2.
Accidents at site:.............................................................................................. 5
1.3.
1.4.
1.5.
1.6.
Consumption of alcohol:.................................................................................... 6
1.7.
1.8.
1.9.
2.
2.1.
Safety to workers:............................................................................................ 7
2.2.
Site tidiness:.................................................................................................... 7
2.4.
Rest breaks:.................................................................................................... 8
2.5.
2.6.
3.
3.1.
3.2.
3.3.
3.4.
3.5.
Tangible rewards............................................................................................ 11
3.6.
3.7.
4.
Suggestions/Recommendations to Management:......................................................13
4.1.
4.2.
Helping subordinates:..................................................................................... 13
4.3.
Act of motivation:.......................................................................................... 13
4.4.
4.5.
4.6.
4.7.
Letting the people know why they are, where they are...........................................14
4.8.
4.9.
4.10.
Celebrate achievements:............................................................................... 15
4.11.
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4.12.
5.
1.
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1.2.Accidents at site:
In a construction site there are many accidents than incidents. A dangerous activity
can be performed hundred times before it results in an accident and management
should eliminate such potential dangers. Management cannot wait for human or
material damage before doing any activity. Such potential accidents occur due to
lack of knowledge and training.
1.6.Consumption of alcohol:
The excess consumption of alcohol will lead to lack of concentration on work,
quarrel with co-workers and accidents in sites. The only way to avoid over
consumption of alcohol is to avoid the availability of alcohol near the site so that the
labor cannot consume much alcohol and this problem is solved and the project may
continue smoothly.
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2.
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2.1.Safety to workers:
Every worker in the construction industry is very much concerned about their own
safety.The various types of occupational accident in the construction industry are
Exposure in the environmental conditions like temperature or contact with
potential harmful substances like dust etc.
Contact with electric current
Falling from height or at same level including slipping
Caught in machine or material etc.
In order to avoid accidents, several safety measures has to be taken like training the
workers, providing sign boards at hazardous zones, by managing by supervisors etc.
2.2.Site tidiness:
A major contribution to safe working conditions on site can be made by attention to
tidiness. There are many accidents due to tripping, slipping or falling over materials
and equipment which have been left lying around and stepping on nails which have
been left projecting from timber.
Below are the steps to control it Clean up as you go, do not leave scrap for the next person to clean
Clean up spilled oil and grease
Deposit waste material at a recognized disposal point.
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2.4.Rest breaks:
Construction workers begin work early. They start their day with full alert and high
productive but their activity level decreases as the day passes. Short breaks taken
frequently are much better than long breaks.
Productivity improves with frequent rest breaks. National law may prescribe the
length of a working day which includes a period or periods of breaks. At least one
ten minute break in the morning and one in the afternoon in addition to longer break
for lunch are essential.
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3.
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3.5.Tangible rewards
By giving the tangible rewards for the better work performance on the site, this
could help in motivating the peoples for doing the better job. For that extra wages
and awards can give to increase their morale.
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The management can recognize and appraise their work of the god performance, this
help in increase the morale of the workers and faith in the organization.
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4.
Suggestions/Recommendations to Management:
4.1.Enriching the job:
Enrichment of job is designing jobs that provide opportunity for achievement,
recognition, growth, responsibility, a greater variety of work content; requires a
higher level of knowledge and skills, give workers more autonomy and
responsibility in terms of planning, direction and controlling their work and provide
the opportunity for personal growth and meaningful work experience.
The workers job may be enriched by:
Giving workers more latitude in deciding about such things as work methods,
sequence and pace or by letting them make decision.
Encouraging the participation of subordinate and interaction between workers.
Giving workers a feeling of personal responsibility to their tasks.
Giving feedback on job performance.
4.2.Helping subordinates:
The management should help, understand and agree with the subordinates with
organizational purposes for better direction. They should develop teamwork, so that
everyones efforts are synchronized. Management should create conditions in which
people will have mutual trust, support and respect.
4.3.Act of motivation:
Motivating employees so that they feel secure on the job is not easy, especially since
a project has a finite lifetime. Also if a project is at such place where the basic
amenities are not available to live it become the more difficult to motivate the
employee to work at those site.
Since the project manager or management cannot motivate by promising material
gains, they must appeal to each persons pride. The project manager should take care
and give personal assistance to the supervisors, technicians, workers and the persons
whose are working under him for achieving the target.
According to Herzberg, the management should treat people as individuals, not as
supervisor, technician, foreman, mechanic, peon etc. The management should give
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due respect to workers as dignified human beings who likes to be respect for their
worth. They should involve workers in taking decisions.
4.7.Letting the people know why they are, where they are
The people are engaged at work should know that they are there because they know
that how to do that work. How much they are important for the work and for the
organization. They should know that where they are and why, because this make
them feel as an important part for the organization.
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Making the individual feel that they belong where they are, Let the people know that
how their efforts fit into the big picture of the project and how this project will
benefits their future growth and career development.
Employee often feel strong fulfillment from realizing that they are actually making a
difference. This realization often requires clear communication about organizational
goal, employee progress towards those goal and celebration when the goals are met.
4.8. Placement of the right persons in right positions:
The every people have some level of knowledge and experience. Anybody cannot fit
into every work. The efficiency can be maximized if right people are in right place
in right numbers. The people at any level should have proper knowledge for that
position and properly trained.
By providing proper training to the persons at work place it could increase the work
progress. This will also help in further growth of the persons.
The persons placed at various positions should follow the hierarchy of the
management. They should follow the instruction given by the higher person, also the
higher person should consider the ideas of the lower persons.
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5.
Bibliography:
Koontz and Odoneal; Management in organization, McGraw Hill Publication.
Shamil Naoum; People and organization management in construction, Thomas
Telford Ltd.
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