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The Internal Audit Division wishes to inform all staff that, access to the banks core banking application
(flexcube 11.4) is now the responsibility of the Division.
This implies that, access to the flexcube 11.4 can only be granted or revoked by same and no other in
the bank.
RESPONSIBILITIES
The divisions responsibilities with regards to the management of flexcube user access are as follows:
1. New flexcube profile creation
2. Modification of staff flexcube profile
a. Addition of new Roles to flexcube profile
b. Change in function i.e. Teller to CSO
c. Transfer of staff to a new branch or different department
d. Re-setting of flexcube password
e. Locking and Unlocking of flexcube profile
f. Expiration and closing of staff flexcube profile due to resignation
3. New Role creation in the flexcube
4. Modification of Roles in the flexcube
PROCEDURE FOR FLEXCUBE ACCESS
1.0
Print and complete the flexcube request form and the Password Secrecy form which has
been sent to all staff through the corporate mail.
1.3.0
1.4.0
Scan the completed forms (flexcube and password Secrecy) and forward it to Internal
Audit Department mailing group (allictdept@firstatlanticbank.com.gh).
1.5.0
A staff in the Internal Audit Department will process your request and obtain the
necessary approvals in the system.
1.6.0
When completed; the staff in the Internal Audit Division will communicate your initial
Login details to you through the banks corporate mail or any other means appropriate.
1.7.0
The flexcube application will prompt you to change the Initial password provided by the
Internal Audit Division.
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2.0
When you encounter any other challenge in logging into the flexcube using the login
details provided, send a mail to the mailing group stated earlier.
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This is necessary to prevent any user within the bank from using such profiles. For the
Internal Audit to be proactive in dealing with these issues the underlisted procedures
should be followed.
Procedure:
2.3.1 Head of Human Resource is required to provide the Internal Audit Division with a
list of all staff who are in the process of resigning or their appointment
terminated promptly.
2.3.2 The details required from the Human Resource Department should follow the
details in the table below strictly.
FULL NAME OF
STAFF
3.0
DEPARTMENT
EFFECTIVE DATE OF
RESIGNATION/TERMINATION
GRADE OF
STAFF
Flexcube User roles may be created to reflect the structure of the bank or to segment
transactions of one department from another.
3.2.0 Modifications to flexcube roles may be initiated by the Internal Audit Division after a
thorough review has been conducted and there seems to be a control breach in such
roles.
Under this column, indicate the kind of flexcube access you want. For example,
Teller, Customer Service, DOMOPs Inputer, TROPs Authorizer etc.
Job Description:
Under job description, provide a brief description about your job function. For
example: Receiving and Paying cash to or from customers
Previous Function:
Under this column provide details of your previous function. This should be
completed if the request time is an amendment.
Previous Branch:
This should also be completed if the request type is an amendment and involves
change of branch or movement of staff from one branch to the other.
Reasons for the amendment: All amendments should have a reason. For example: staff indisposed, relieving
staff on leave etc
Time frame for Relieving Access: Indicate the time frame within which the staff will be on relieving duties.
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NB:
Ensure that all required fields on the flexcube request form are completed accurately before
scanning to the Internal Audit Division.
Any flexcube form not adequately completed and endorsed by the appropriate head as outlined
above may be rejected.
All staff are also required to endorse the Password Secrecy Undertaken form
All flexcube requests for access must reach the Internal Audit Division by close of business the
previous day. Only flexcube request for emergency cases like staff indisposed during working
hours will be processed by the department on the same day.
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