REPORT

ON
CSR ACTIVITIES AT NTPC/NSPCL
PRESENTED TO:

Prof. S. K. Biswal
Prof. Biswasree T. Priyadarsini

PRESENTED BY:

GROUP 8

1506260018:

Mausumi Aich

1506260040:

Shuvajit Biswas

1506260042:

Sneha Prasad

1506260044:

Soumya Jaiswal

1506260057:

Tarun Raj Pradhan

MBA 2nd SEMESTER (2015-2017)

ROURKELA INSTITUTE OF MANAGEMENT STUDIES
ROURKELA

CONTENTS

TOPICS
CORPORATE SOCIAL RESPONSIBILITY
SUSTAINABILITY AND CSR
SOCIALLY RESPONSIBLE INVESTORS AND CSR
GLOBAL REPORTING GUIDELINES
NATIONAL THERMAL POWER CORPORATION: INTRODUCTION
NINE PRINCIPLES OF GLOBAL COMPACT AND THEIR STATUS IN NTPC
HUMAN RIGHTS
LABOUR
ENVIRONMENT
NSPCL: NTPC SAIL POWER COMPANY PRIVATE LIMITED
CSR AT NSPCL
CSR AND SUSTAINABLE DEVELOPMENT
DRIVERS OF CSR
CSR GAMUT IN NTPC
CSR-CD COVERAGE
CSR-CD STRUCTURE
POLICIES IN NTPC ON SOCIAL RESPONSIBILITIES
BUDGET
CONCLUSION

CORPORATE SOCIAL RESPONSIBILITY:

Corporate Social Responsibility (CSR) refers to operating a business in a manner
that accounts for the social and environmental impact created by the business.
CSR means a commitment to developing policies that integrate responsible
practices into daily business operations, and to reporting on progress made
toward implementing these practices.
Early CSR reports often focused on philanthropy as a driver of CSR. That notion
has been supplanted by a broad commitment to protecting and improving the
lives of workers and the communities in which companies do business. CSR
reports now typically address issues impacting virtually every area of operations:
governance and ethics; worker hiring, opportunity and training; responsible
purchasing and supply chain policies, and energy and environmental impact.
Some see this work as charity, philanthropy, or an allocation of resources that
could better be donated by shareowners themselves, writes Debra Dunn,
Hewlett Packard Senior Vice President for Global Citizenship in the companys
2005 global citizen report. But to us, it is a vital investment in our future,
essential to our top-line and bottom-line business success.
Sustainability and CSR
Emphasis on social environmental and economic sustainability has become a
focus of many CSR efforts. Sustainability was originally viewed in terms of
preserving the earths resources. In 1987, the World Commission on
Environment and Development published Our Common Future, a landmark
action plan for environmental sustainability. The commission defined
sustainability as meeting the needs of the present without compromising the
ability of future generations to meet their needs. Companies are now challenged
by stakeholders including customers, employees, investors and activists to
develop a blueprint for how they will sustain economic prosperity while taking
care of their employees and the environment.
Socially Responsible Investors and CSR
If you own shares in a company, you have a voice. Learn how to activate your
power as a shareholder.
Mainstream investors are being challenged to ensure that they review CSR issues
when analyzing companies. The United Nations Environment Program Financial
Initiative asked one of the worlds largest law firms to research whether
institutional investors such as pension funds and insurance companies are legally
permitted to integrate environmental, social and governance (ESG) issues into
their investment decision-making and ownership practices. The resulting report,
released in October 2005, concluded that investors were not only permitted to

but also sometimes required to take such factors into account.

Integrating environment, social and governance considerations into an
investment analysis so as to more reliably predict financial performance is
clearly permissible and is arguably required in all jurisdictions, the report
concluded.
Socially responsible investors have been a key catalyst asking companies to
develop a CSR agenda for the past decade. In recent years, mainstream financial
institutions have also come to value CSR. A January 2005 survey of mainstream
investment managers found that 73% predicted that socially responsible
investment indicators will become commonplace in mainstream investing within
10 years. In July 2013, a Spectrem Group survey found, that 49% of Millennial
investors with more than $1 million in net worth reported they used socially
responsible criteria to fill out their portfolios. Such interest waned with age 43%
of Generation X millionaires held the same view, followed by 34% of Baby
Boomers and 27% of the oldest cohort, which the survey tags as seniors.
GLOBAL REPORTING GUIDELINES
One weakness of CSR and sustainability reports is lack of common measures of
performance which can lead to hyperbole and greenwashing. The Global
Reporting Initiative is a multi-stakeholder process which seeks to refine a set of
common, globally applicable CSR/sustainability reporting guidelines. This
process has incorporated the active participation of representatives from business,
accountancy, investment, environmental, human rights, research, and labor
organizations from around the world. More than 700 companies have published
CSR or sustainability reports in accordance with GRI guidelines.
Despite progress made by many companies, adoption of CSR policies and
reporting are still in its early stages at most corporations.
Social responsibility is an idea that has been of concern to mankind for many
years. Over the last two decades, however, it has become of increasing concern
to the business world. This has resulted in growing interaction between
governments, businesses and society as a whole. In the past, businesses primarily
concerned themselves with the economic results of their decisions. Today,
however, businesses must also reflect on the legal, ethical, moral and social
consequences of their decisions (Anderson 15). This paper will discuss the
concept of corporate social responsibility. It will give the definition of the phrase,
and identify some of the global factors that necessitate corporate social
responsibility. It will discuss the importance of corporations setting up corporate
social responsibility projects, and the impact these have on society. Social
corporate responsibility and the maintenance of high ethical standards is not an
option but an obligation for all business.
Corporate social responsibility is no longer defined by how much money a

company contributes to charity, but by its overall involvement in activities that

improve the quality of peoples lives. Corporate Responsibility has come up as a
significant subject matter in the international business community and is
progressively becoming a mainstream activity. There is mounting recognition of
the momentous effect the activities of the private sector have on the workforce,
clientele, the society, the environment, competitors, business associates,
investors, shareholders, governments and others groups. It is also becoming
progressively clear that organizations can contribute to their individual wealth
and to overall community wealth by taking into account the effect they have on
the entire globe when making decisions (Anderson 5).
Ethics of multi-corporations involves actions that are morally upright. It is
common knowledge that most of the activities corporations are engaged in may
not meet the required ethical standards. This is because, many businesses tend to
focus on profit making rather than any other thing. Business ethics is an
upcoming issue mainly due to the sheer number of persons involved. The actions
of a few persons may seem safe on a small scale but on a large scale, such actions
could be devastating. An example of such situations that may be considered
unethical is the firing or employees to keep the profit margin of a company high.
In the wake of the financial breakdown, many people lost their jobs. Most of the
persons who lost their jobs included civil servants who are middle class persons.
In order to ensure that the corporations save some money, most of these workers
were laid off. Such an action is considered unethical. This is because; even
though the companies are somehow at a loss, the firing of all those employees
means that so many people are going to suffer. The multi-corporations could
definitely live with the loss incurred but would rather avoid that by firing a
number of their workers.
Businesses are an essential part of the society within which they operate.
Excellent executives are aware that their long-term prosperity is founded on
sustained good associations with a broad range of persons, groups and
organizations. Intelligent organizations know that businesses can never be
prosperous if they operate within societies that are unsuccessful. This is
regardless of whether the society is failing due to social, governance or
environmental challenges. Furthermore, the common public has lofty
expectations of the private sector with regard to responsible and ethical behavior.
Consumers expect goods and services to mirror socially and environmentally
accountable business conduct at reasonable prices. Shareholders also are seeking
improved financial performance that interlinks social and environmental
elements, as regards the opportunities they present (Banerjee 13).
There are several factors which explain the growing interest in corporate social
responsibility. The first factor is the new concerns and expectations of citizens,
consumers, public authorities globalisation and industrial change. The second

factor is the increasing influence of social criteria on the investment decisions of

individuals and institutions, as investors or consumers. The third factor is the
growing concern about environmental degradation. This is a particularly
important concern given the fact that environmental conservation has become an
increasingly significant for everyone in society today. With multi-corporations
raking in millions, it is only justified that they give back to the community. The
wanton disregard of the environment by a few companies when it comes to
handling of industrial waste, the use of recyclable paper or sheer indifference
when it comes to environmental protection is shocking. As aforementioned,
corporate social responsibility involves activities that give back to the
community, or ensure fairness in the running of activities (Crowther and
Rayman-Bacchu 69).
The protection of the environment has become the center stage of many
humanitarian organizations. Most of these humanitarian organizations argue that
the protection of the environment should be the key concern of any corporation.
This is because; the environment is the only natural resource that is invaluable
to the human race. The issue of handling industrial waste by many corporations
has always been at the forefront of many environmental organizations. This is
because; corporations are guilty on more than one accord of irresponsibly
handling their waste. Evidence such as the great pacific garbage patch exists to
show how many corporations are not handling the dumping of waste seriously.
The great pacific garbage patch is a myriad of human waste that has found its
way into the ocean after being improperly dumped. The great pacific garbage
patch leads to problems such as loss of aquatic life and the contamination of the
water not mentioning the introduction of many pollutants into the water (Werther
and Chandler 55).
Corporate social responsibility makes it clear that it is certainly unethical for
these corporations to be making profits at the expense of the environment and
other aspects of the human life. Corporate social responsibility makes it clear
that corporations should therefore find better ways to handle their waste disposal.
Even though it is currently not clear on what is the best way to handle some
waste such as hot water, responsibility means that before waste is disposed, it
should pass some tests. The tests could ensure that the waste is safe for disposal
and would not in any way harm human beings and other life. Corporate social
responsibility is therefore viewed as a control mechanism to ensure that multicorporations are responsible for their actions (Werther and Chandler 70).
The global financial meltdown uncovered many social norms previously
unimagined. The number of people who lost their jobs due to the financial
situation is appalling. Interestingly, this does not mean that multi-national
corporations are necessarily suffering. Most of the established companies with
branches all over the world took the excuse of the financial breakdown to benefit.

All of a sudden, it was okay to lay off people on the pretext of financial gloom.
This means that a few people were benefiting from the woes of a thousand more.
The issue of corporate social responsibility presents itself in this situation in that,
the multi-corporations are run by a board of governors.
The board of governors is usually composed of a few individuals that call all the
shots. It is common knowledge that these corporations employ a huge number of
persons in many sectors of the economy. When the profits of these gigantic
companies fail to reach a certain goal, the running costs of the business have to
be checked. This is why, the few persons at the top, not wanting to lose, resort to
firing some people. This is done so as to maintain the profits at a certain level.
The problem is that when all of the multinational companies resort to firing a
few employees, the net effect is that, a large number of persons end up losing
their jobs.
Corporate social responsibility ensures that corporations the world over are
engaged in other activities that give back to the community (Crowther and
Rayman-Bacchu 172). Many activities that are considered helpful include;
organizing activities that seek to involve the community in such events as fund
raising for the needy, events that seek to help out the disadvantage in society and
other similar activities. In the financial and corporate world, corporate social
responsibility a given with a positive impact on performance. There are, however,
several factors that show the need for corporate social responsibility. The first
factor is population. The expanding population in developing regions will create
larger markets dominated by younger individuals with questionable access to the
developed worlds standard of living. Statistics show that more than eighty five
percent of the worlds population will live in developing countries by 2025
(Crowther and Rayman-Bacchu 165). This presents a challenge to companies
seeking to involve themselves in corporate social responsibility, since it is clear
that a lot of financial support will be required for these populations.
The second factor is wealth. Despite the fact that global wealth is rising, the
income gap has grown wider, threatening civil society. Seventy eight percent of
the world can be classified as poor, with eleven percent in the middle class, and
only eleven percent can be classified as rich. Each and every company should
strive to be involved in attempting to balance this distribution of wealth. The
trend of the rich growing richer while the poor grow poorer should be eliminated,
since it is unethical for some people to have so much, and others to have nothing
at all. The third factor is nutrition. There are millions of people who are
malnourished, amidst an abundance of food. Thousands die of hunger every year,
while rich corporations blow millions on fancy holidays for their executives. It
is crucial for each company to take time and reflect on the finances it spends on
benefits for its executives, as compared to that spent on helping the needy in
society. While these benefits are vital for employee motivation, they should not

be taken overboard at the expense of the suffering masses.

Education is another critical factor that should be considered in the design of
corporate social responsibility programs. Basic education is widespread, but
opportunities for learning continue to elude many. Over one hundred million
children are not in school, with ninety seven percent of these being in developing
countries. One in every five adults globally is illiterate, which are staggering
figures given the widespread opportunities to learn available today. Corporate
are faced with the challenge of promoting education by setting up schools, and
funding educational development programs. Education can also be encouraged
by taking in interns and trainees and giving them an opportunity to learn the
tricks of the job, which will enable them compete fairly in the corporate world
(Crowther and Rayman-Bacchu 169).
In conclusion, this paper has shown that corporate social responsibility is a vital
element for nay business corporations. It has been shown that there are many
different areas in which a company may choose to focus its corporate social
responsibility. The first area of focus in corporate social responsibility is with
regard to the environment. Other areas that should be considered in the
development of corporate social responsibility programs are education, health,
nutrition and employment. Social responsibility investment combines investors
financial goals with their obligation and dedication to factors that ensure the
well-being of society such as environmental friendly practices, economic growth
and justice in society (Anderson 9). These elements are not only aspects of
corporate social responsibility, but also a show of the ethical standards of a
company. It is unethical for some individuals to own so much and earn so much,
at the expense of other suffering members of society. It is also unethical for
companies to engage in environmentally degrading practices that result in
illnesses and loss of life. It can be concluded that Social corporate responsibility
and the maintenance of high ethical standards is not an option but an obligation
for all business.

NATIONAL THERMAL POWER CORPORATION

Introduction
National Thermal Power Corporation (NTPC), India's power giant, was
established in November 1975 to play a major role in the Indian power sector.
Today, an installed capacity of 19,435 MW, the corporation is looking ahead with
an ambitious corporate plan to achieve a capacity of 30,000 MW by the year
2007 and 40,000 MW by 2012. Operating 13 coal based and 7 gas based
stations, NTPC with its share of about 19% of India's total installed capacity,
generated 26% of the contry's power. A consistent high level performer in
operation, NTPC provides the benchmark for the Indian power sector.
While more than quadrupling the turnover in the past seven years to Rs.20,344
cores in 2000-2001. The profit has now reached Rs.3733.80 crores. NTPC
improved its ranking on sales to 295 in 2000 from 299 in 1999 (as per Asia
Week's survey off top 1000 companies of Asia pacific region including Japan).
Also NTPC has been ranked as 31st largest on net profit in 1999 against 40th
rank in 1998. In the Indian corporate sector, NTPC ranked first in terms of
profit and 7th in terms of sales volume as per survey of 'Asia week'.
In a study
conducted by DATA MONITOR, UK, NTPC has been ranked as the SIXTH
(6TH) LARGEST thermal power utility in terms of generation of electricity and
the SECOND MOST EFFICIENT in capacity utilization among the thermal
utilities of the world during the year 1998.
As part of the corporate growth strategy, NTPC is diversifying into hydel and
non-conventional energy development. A joint venture company has been
formed with ABB-ALSTOM to undertake Renovation and Modernisation of
aging power plants both in India and abroad. NTPC is presently in the process
of tying up LNG supplies for the expansion of its gas-based stations.
NTPC has been a socially committed organization since inception. NTPC's
mission statement includes "To be a responsible corporate citizen with thrust on
environment protection, rehabilitation and ash utilization."
In pursuance of the vision and mission, NTPC had a specific corporate objective
towards sustainable power development as follows: To contribute to sustainable power development by functioning as a
responsible corporate citizen and discharge social responsibilities in the areas of
environment protection and rehabilitation.
The corporation will strive to utilize the ash produced at its stations to the
maximum extent possible.

For achieving its mission and objective, NTPC formulated specific policies, as
delineated in subsequent paras of this note. The policies were formulated to
address the issue of corporate social responsibility in a comprehensive and
systematic manner.
Nine Principles of Global Compact and their Status in NTPC
NTPC has formally expressed it's support for the Global Compact and committed
to take action in this regard. In fact, NTPC has always been committed to the
nine principles of the Global Compact, which are as below:
Human Rights
To support and respect International Human Rights with the
company's sphere of influence.
To make sure that their own corporations are not complicit with
Human rights violation.
NTPC has been maintaining transparency and sharing the information
concerning different stakeholders through various consultative and participatory
forums.
Labour
To end discrimination in the workplace
Abolition of child labor
The right to collective bargaining and recognition of freedom of
association
To eliminate the use of forced and compulsory labor
NTPC has formulated specific policies and created consultative and participatory
forums to address these principles.
Environment
To support a precautionary approach to environmental challenges.

 To undertake initiatives to promote greater environmental

responsibility.
To encourage the diffusion of environmentally friendly technology.
NTPC has been conducting an Environmental Impact Assessment study before
taking up any project and incorporates the required mitigatory measures in the
design specifications to ensure protection and development of the environment.
Regular monitoring of various environmental parameters is carried out and
suitable measures are taken to ensure compliance with regulatory standards.
NTPC has taken the position of a leader in the power sector through continuous
adoption of state-of-the-art technologies, formulating specific environmental
policies and establishing sound institutional mechanisms.

NSPCL: NTPC SAIL POWER COMPANY PRIVATE LIMITED

The Company
NTPC Ltd formed a joint venture with SAIL on 50:50 basis in March, 2001 in
the name NTPC-SAIL Power Company Private Limited (NSPCL). NSPCL took
over captive power plant-II located at Durgapur Steel Plant (2X60 MW) and
Rourkela Steel Plant (2X60 MW) from SAIL.
NTPC Ltd formed another joint venture company with SAIL on 50:50 basis in
March, 2002 in the name of Bhilai Electric Supply Company (P) Ltd. (BESCL).
BESCL took over captive power plant-II located at Bhilai Steel Plant (2X30 MW
+ 1X14 MW BPTG) from SAIL. With effect from 11th September, 2006,
BESCL was amalgamated with NSPCL and all properties, licenses, permissions,
debt, liabilities etc. with respect to BESCL now rests in NSPCL.
Objective:
To supply power to Bhilai, Durgapur and Rourkela Steel Plants of Steel
Authority of India Ltd. (SAIL) on captive basis from its coal based captive power
plants II at Bhilai (Chhattisgarh) 2X30 MW + 1X14 MW, Durgapur (West
Bengal) 2X60 MW and Rourkela (Orissa) 2X60 MW. To meet additional captive
power requirement of Bhilai Steel Plant and other units of SAIL, NSPCL
commissioned Bhilai CPP-II Expansion Power Project (2X250MW) during
2008-09 and commercialized the units during 2009-10. From the expansion plant,
NSPCL is supplying power to the beneficiaries viz. Union Territory of Dadra &
Nagar Haveli , Union Territory of Daman & Diu, Chhattishgarh and Bhilai Steel
Plant / SAIL in the western region.
The company is expecting further capacity addition at various units of SAIL

To be recognized as a reliable power

producer in the country through:
Sincerity and Service

Operational excellence

Orienation

Customer satisfaction by supply of reliable and cost

People

effective power

Integrity and Honesty

Sustainable growth

Respect

Employee empowerment by providing challenging and

Innovativeness

rewarding work environment

Teamwork

Commitment to care for the environment and the

community

CSR at NSPCL
In NSPCL, thrust on Environment management, Corporate Social Responsibility,
Sustainable development and upliftment of marginalised and under-privileged
sections of society are given.
Environment Management and Safety
NSPCL has been taking various pro-active measures for improvement in the
areas of Environment Management. Environmental conditions at the plants have
improved substantially. NSPCL is fully committed to ensure and provide safe
and healthy work environment to comply with applicable regulations and
statutory requirements and it has already formulated and approved safety policy
for implementation. Regular plant inspections are being carried out to identify
unsafe condition and practices, if any, and corrective measures taken, wherever
necessary. NSPCL has also taken measures to continuously improve the systems
and procedures, provides training and arranges awareness programme for all
concerned. Safety Awareness Programmes are also held periodically.
CPP-II Rourkela won prestigious First prize in CH (Odisha) Award for Best
Practices in Safety, Health & Environment. Rourkela also bagged the Gold
Awards for Environment & Safety Greentech in Power Sector category for the
year 2012 in recognition of its excellent work done in environment management
as well as concern and commitment towards safety & environment protection at
its plant (CPP-II) inside Rourkela Steel Plant. CPP-II Durgapur also bagged the
Gold & Silver Awards for Safety & Environment respectively from Greentech in
Power Sector category for the year 2012. These prestigious Awards are presented
every year to companies demonstrating the highest level of commitment to
Environment Management and Corporate Social Responsibility.

CSR AND SUSTAINABLE DEVELOPMENT

Corporate Social Responsibility:
As a part of its Corporate Social Responsibility, NSPCL undertook activities like
education to underprivileged children, women empowerment by providing
training in computers, beauty Culture, stitching, embroidery etc. to
underprivileged women and girls, development of infrastructure facilities, given
essential items to leprosy centres, providing computers, water coolers etc. to
Government Schools at nearby villages, organizing fee medical camps etc. for
helping the society at large, 52 Nos. Chairs (3 seater each) were given for the
renovation of Reception area of the Cancer Ward at AIIMS, New Delhi.
ASH UTILISATION
During FY 2012-13 about 13.85 lakh tones of ash has been utilized for various

productive purposes. Major utilization was in the areas of Ash Dyke raising, land
development, cement manufacturing etc. Action has been initiated to install
automated ash evacuation system to improve the environment in the plant area
and optimize ash utilization.
Tree Plantation
NSPCL has planted more than 25,000 trees during FY 12-13 around its projects
as a measure to take massive afforestation, which is protecting ecology and
environment.
Awards
NSPCL received the following prestigious Scope Excellence Awards from
Honble President of India: -Institutional Category III (Other Profit Making
PSEs) for the year 2011-12 - Gold Trophy & a Citation. -Institutional Category
III (Other Profit Making PSEs) for the year 2013-14 - Commendation Certificate.

NSPCL has been conferred with prestigious Global HR Excellence Awards for
Best Corporate Social Responsibility Practices, Leading HR Practices in Quality
Work-Life and Best Talent Management Award at the World HRD Congress.

NSPCL got Special Recognition for a comprehensive and timely implementation

of SAP Solution at the 4th Public Services ACE Awards held on 13th Aug14 at
JW Marriott Hotel New Delhi. NSPCL implemented SAP ERP as part of the
project Srijan covering its 4 locations. The project went live within 9.5 months
from the kick off date without any hitch

NSPCL- Bhilai, has won HR Greentech Award -2015 in Employee Retention

Strategy Category during 5th Greentech Award Ceremony. NSPCL-Bhilai has
institutionalized many new and innovative practices in recent times providing a
plethora of opportunities for employee development, welfare, socialization and
engagement and has ensured that training, growth and development requirement
of employees are taken care of for their constant grooming.
NSPCL, Rourkela has been adjudged winner of the coveted Kalinga Safety
Award 2014 in Silver Category in the Power sector. The Safety Award was
presented during the 6th Odisha State Safety Conclave 2015 held on 29th
September, 2015 at Bhubaneswar. The award was presented by Hon. Chief
Secretary Govt. of Odisha, Shri. Gokul Chandra Pati in presence of dignitaries
and Senior Officials from Ministry of Labour & ESI, DG Mines Safety and
Directorate of Factories & Boilers.

Rourkela, Durgapur and Bhilai (PP-II) Units of NSPCL were conferred the
prestigious Greentech Safety Gold Award in Thermal Power Sector category for
the year 2015. The Certificate of Award and Trophies were presented GOLD
award during the 14th Annual Greentech Occupational Health, Safety & Fire
Conference held on 24-25th July, 2015 in Goa

NSPCL Rourkela was conferred the prestigious State Safety Award for the
performance year 2011 & 12 for Longest Accident Free period and Lowest
Frequency rate of Accidents. The Award is instituted jointly by the Dept. Of
Labour & ESI, Govt. of Odisha and the Directorate of Factories & Boilers,
Odisha. The Certificate of Award and Trophy was presented during the State
Safety Award function held on 11th June, 2015 in Bhubaneswar.

Sh S. V. Shahi, Chief Finance Officer, NSPCL has been conferred with the
prestigious India Pride Awards 2014-15 in the Excellence as Head of
Department category. The award was presented by Shri Arun Jaitley, Honble
Union Cabinet Minister for Finance, Corporate Affairs and Information &
Broadcasting during an Award function organized by Dainik Bhaskar on June 4,
2015 in New Delhi

NSPCL-Rourkela has won the prestigious Prashansa Patra for Safety Category
under the Manufacturing Sector Awards from NSCI (National Safety Council of
India) for the Year - 2014.
NSPCL Rourkela was conferred the prestigious Greentech Award 2014
(Platinum) in the Environment Category in Thermal Power Sector.
NSPCL, Rourkela has won the prestigious National Safety Council of India
Safety Awards 2013 for implementing effective management system &
Procedures and achieving good performance in Operation, Safety and Health for
the assessment period of three years 2010-12
The Quality Circle teams of NSPCL, Rourkela have been consistently
performing well at the International and National levels. The QC Sambhavana
bagged Par Excellence award, and QC teams, Jyoti & Prerna bagged the
excellence award in National Convention of Quality Circle organised by QCFI
at Pimpri Chinchwara Engineering College, Pune from 19- 22 Dec, 2014
NSPCL received the following prestigious Scope Excellence Awards from
Honble President of India: -Institutional Category III (Other Profit Making
PSEs) for the year 2011-12 - Gold Trophy

NTPC SAIL POWER COMPANY LIMITED (NSPCL) is a premier joint venture

company of NTPC Limited and SAIL. NSPCL presently operates three Captive
Power Plants (CPP) - one each located at Durgapur Steel Plant (SAIL-DSP)
Rourkela Steel Plant (SAIL-RSP) and Bhilai Steel Plant (SAIL- BSP)
respectively. To meet the power requirement of Bhilai Steel Plant and other units
of SAIL, NSPCL has implemented an expansion project (2 units of 250 MW) at
Bhilai. Social welfare and community development is at the core of NSPCLs
Corporate Social Responsibility (CSR) philosophy and it continues to be a top
priority for this Company. NSPCL CSR revolves around the companys deeplyheld belief in the principle of symbiotic relationship with the local communities,
recognizing that NSPCLs business ultimately has a purpose - to serve human
needs. NSPCL plants/stations attempt to bring around qualitative changes in
neighbouring villages.
While implementing various initiatives NSPCL has been thoroughly aware of
the pivotal role of education, health, employability enhancement training etc. in
sustainable development and supports SANKALP EK PRAYAS SOCIETY
under its CSR policy.
SANKALP EK PRAYAS is a catalyst that works with NSPCL in undertaking in
social initiatives. SANKALP helps NSPCL in strengthening its CSR
programmes by letting NSPCL adopt, initiate or partner SANKALPs
educational projects. The uniqueness of NSPCL- SANKALP parternering lies in
its working model which seeks sustainability, scalability, accountability and
transparency. SANKALPs has an audit and evaluation mechanism to ensure
right use of money which ultimately contribute a huge Social Return on
Investment.
NSPCL also incurs SANKALP costs such as stationery, office furniture, basic
amenities, cost of travel, trainings, and so on. By partnering with SANKALP to
underwrite its organizational expenses, NSPCL allows SANKALP to focus on
its programmes, thereby NSPCL-SANKALP endeavour to create lasting change.
Environment
Your Company has been taking various pro-active measures for improvement in
the areas of Environmental Management. Major revamp in the ESP at Rourkela
has been completed while scheme for upgradation of ESP at Durgapur is under
implementation. Dry ash collection systems at Bhilai, Rourkela & Durgapur are
under operation.Commissioning of Continuous Emission Monitoring System
(CEMS) and Effluent Quality Monitoring System (EQMS) in NSPCL plants are
under progress. Around 50,000 trees have been planted by your company in
2014-15.

Rourkela CPP-II bagged the Greentech Environment Award in Platinum

category in thermal power plant for the year 2014 in recognition of its excellent
work done in Environment management. Rourkela CPP-II also bagged the
prestigious NSCI Prashansa Patra for safety for the year2014 for its
commitment towards safety.
Touching lives through CSR
NSPCL has a well-defined CSR policy and implementation is overseen by CSR
subcommittee of NSPCL Board. CSR activities include education to under
privileged children, women empowerment, skill development, Health & Family
Welfare, Infrastructural facilities, promotion of Sports & Games etc.Your
company achieved 100% utilisation of CSR budget of Rs. 4.60Crs. in 2014-15.
Your company has been associated with Swachh Bharat Abhiyan of Govt of
India by facilitating construction of 722 toilets around Rourkela and Durgapur
areas on behalf of NTPC.

Drivers of CSR
Mission: Develop and provide reliable power, related products and services at
competitive prices, integrating multiple energy sources with innovative and ecofriendly technologies and contribute to society
Objectives on CSR:
To contribute to sustainable power development by discharging
Corporate Social Responsibilities.
To lead the sector in the areas of resettlement and rehabilitation and
environment protection including effective ash utilization, peripheral
development and energy conservation practices.
Core Values (BECOMITTED):
Business ethics
Environmentally & Economically Sustainable Customer focus
Organizational & professional pride
Mutual respect and trust
Innovation and speed
Total quality for excellence
Transparent & Respected Organization
Enterprising
Devoted
CSR in NTPC is a deeply ingrained belief of doing business by adding
value to the community and society on a sustainable basis through dedicated
policies, institutional setup and engagement process to promote inclusive
growth.. Arup Roy Choudhury, CMD NTPC

CSR Gamut in NTPC

CSR-CD Coverage
The activities are taken up at Three levels:
Station level:
Neighbourhood villages through Need Assessment and consultation with local
community and other stakeholders
Regional/National level:
For addressing socio-economic issues at national level and overall development
of States in which NTPC operates to improve visibility and impact
Other Strategically important activities and new initiatives:
Activities of strategically important nature in relation to Business Goals and
new Corporate driven initiatives.

CSR-CD Structure
Structure:
3 tier structure involving Corporate, Region and Operating Units.
Corporate Centre responsible for Policy related issues, Monitoring,
Capacity Building and Assistance to Operating Unit and Region.
Nodal Officer sat Stations and Coordinators at Regions responsible for
Planning& implementation.
NTPC Foundation setup for national level activities like Information and
Communication Technology (ICT) Centre, Disability Rehabilitation
Center (DRC), Directly Observable Treatment (DOT) Center and
Distributed Generation

Fund allocation
Board of Directors approves the Policy, Guidelines & overall allocation
for CSR in line with DPE Guidelines.
Allocation for specific activities is approved by Group of Directors on
CSR.
Activities are chosen from the basket of CSR activities within overall
allocation.

Policies in NTPC on Social Responsibilities

NTPC adopted a visionary approach to address the issue of corporate social
responsibility since inception. NTPC management takes every care to promote
and fulfil the recreational and health requirements of the youth; and the innate
urges of different social groups to meaningfully project their cultural traditions
and social values. A sense of pride and respect for the cultural ethos and social
moorings of the employees is developed by the management as a conscious effort
towards National Integration. Besides, the management views the indulgence of
its employees in the sports and cultural activities as a source of satisfying the
latent needs of the employees for creativity, accomplishment, development and
recognition. Therefore, the management has endeavored to provide facilities
in all its projects/stations for the welfare of employees and for the pursuit and
practice of various games and sports, and fine arts namely, dance, drama, music,
painting, sculpture etc.
The Corporate Human Resources Department also
formulated the policies on "Facilities to be given to land oustees" whose land is
expropriated for setting up the power project; policy on educational facilities for
the children of employees as early as 1980. Further, institutional mechanism
like participative forums for employees and environment group were established
as early as 1980 itself. Specific guidelines were formulated on Engagement of
Contractors workers and staff. The brief of the policies formulated is given below.
Human Resource (HR)
Recruitment
The recruitment policy had provisions to give preference to marginalised classes
of society like the scheduled castes/tribes, economically backward classes, Exservicemen, persons uprooted from the project areas, physically handicapped
and dependents of regular employees who die in harness. Specific provisions
are made for reservation and concessions to SC/ST and physically handicapped
persons.
Recognition to employees
NTPC Awards
NTPC has introduced a combined team Award Scheme to bring in an inter-unit
competitiveness in various areas of activity, leading to excellence and perfection.
With this in mind NTPC is introducing inter-project competitions in Productivity,
Safety, House Keeping, Industrial Relations, Rajbhasha and Improvement &
Protection in the Environment. The awards are being announced every year by
15th August. The winner projects get a Rolling Trophy and Replica with
certificate of Merit and Runners up projects gets certificate of merit.

The objective of the Award Scheme is to induce a Team Spirit amongst all
employees of Projects/Stations, to bring in a sense of competitiveness amongst
all employees and the teams and to reward the best performing project/station.
Viswakarama Rashtriya Puraskar
The Ministry of Labour, Government of India have been operating the
Viswakarma Rashtriya Puraskar since 1965. It covers the workers in factories,
mines, plantations and docks. The scheme is open to only such undertakings
where suggestion schemes are in operation. Suggestions accepted by the
management and adopted during the previous calendar year in respect of any of
the following qualify for the grant of Rashtriya Puraskar.
-

Raising productivity
Increasing the efficiency of the organisation and management
Inventions and improvements that bring about saving in materials
including fuel, power and explosives, reduction in production time and
improvement in the utilisation of plant and equipment.
Improvement in quality of products or their designs.
Lightening physical efforts in certain operations and thereby leading
to increased productivity.
Better utilisation of waste or scrap material.
Improving ways and means for using indigenous articles in place of
imported ones.
Improvement of working conditions including safety, health and
welfare and in the case of mines improvement of strata control support
of mine workings, safety standards, safety devices and environmental
conditions and improvement in methods for prevention for industrial
diseases.
Make working and general environment safe.

Gender equality
The HR policies and the practices ensure gender equality. NTPC is one of the
few organizations to have a policy for grant of paternity leave. Adequate
mechanism has been provided in the form of a committee for investigating
complaints relating to sexual harassment of working women. NTPC also taps
rich resources available in families of employees. Ladies' clubs/Mahila
Mandals at each of the projects utilises this potential for educational, health and
other community development projects in and around the project areas.

SC/ST
NTPC has endeavored that it takes responsibility for adequate representation of
SC/ST and OBC categories in employment. Towards this effort, there have been
exclusive advertisements/notifications for employment of SC/ST category
candidates. These vacancies are circulated to all accredited SC/ST associations
as prescribed under Govt. guidelines.
Special Efforts for Physically Challenged People
NTPC has a deep-rooted commitment to reach out and light up lives of physically
challenged people. Apart from the medical camps as described above, equal
employment opportunities are offered to this special category of individuals as
defined under Persons with Disabilities (Equal Opportunities, Protection of
Rights and Full participation) Act 1995. With 125 such persons already
provided regular employment, 200 odd are more likely to be recruited at various
projects in the near future. Such a massive effort of this magnitude has never
been undertaken by any organisation in the past. This has been done because
NTPC has committed itself to provide enhanced employment opportunities to
disabled persons.
Education
NTPC has been providing quality primary and secondary schooling facilities to
the children of its staff and that of neighbouring community in its township
located all over India. For this purpose, NTPC provides funds to schools for
equipments, etc. and to also meet their recurring expenditure deficits on need
basis.
In all NTPC opened 45 schools in its township located all over India in which
approximately 43405 students are studying. The schools are categorized in the
following manner:
State schools run on state syllabus and as per State Government norms.
Central Schools, which run as per Kendriya Vidyalaya Sangathan (KVS) norms;
and
Private schools run by various management such as Delhi Public School, DAV
society, Chinmaya Mission etc.
Workers Education Scheme
The scheme, operated in collaboration with the Central Board of Workers'
Education (CBWE), covers all employees in the workman category irrespective
of their educational qualification. The policy provides for books and stationery
free of cost, daily time off for attending classes, award of certificates on
successful completion of the course and cash awards to outstanding participants.

Adult Education Scheme

The scheme is introduced with a view to meet NTPC's social obligations towards
propagation of adult education consistent with the aims and objects of National
Adult Education Program. The Scheme aims at providing functional adult
literacy with a view to endow the illiterate with skills for self directed learning
to reliance and active involvement in their environment. Specifically it aims to
impart functional literacy supportive of self development program - to improve
the level of awareness and communication skills including literacy and
functional upgradation.
The Scheme is meant for the civilians at large living in and around NTPC's
project areas and is specifically directed towards the adult workers in the
employment of NTPC (including their spouses) and its contractor/subcontractors. The preferred age group of the persons is 15-35 years.
The honorarium of Rs.800/- and Rs.400/- being paid to adult education
teachers/instructors.
Children's Education Scheme
The company reimburses the expenditure incurred by the regular employees
towards tuition fees and / or hostel charges for their children. NTPC also has a
policy of scholarship for the children of the regular employees who join
professional courses.

Neighboring Communities
For the benefits of the land oustees and the villagers of the neighboring affected
villages, NTPC under the policy on R&R establishes / augments the
infrastructure facilities for education like the primary school, furniture and
equipment in the school.
The children of land oustees are also provided with free books and stationery
as per the need. The land oustees are also sponsored for professional courses
for enhancing their employability.
NTPC also has a policy of scholarship for the scheduled Caste / Scheduled Tribe
children, who join professional courses. The scholarship is provided for 3 years
during the course of study.
Health
The organization provides comprehensive medical care to employees and their
families inclusive of promotive, curative and preventive healthcare. It also
provides adequate health care to the community around the project sites.

With 17 well-equipped project hospitals at its project sites with 700 hospital beds
and 58 empanelled hospitals located centrally and at regions, it achieves the
above objectives. A fully dedicated team of 250 Doctors and around 1000 para
medical staff, NTPC takes scarce quality medical care to the doorsteps of
employees in the project in locations where even Govt. Primary Health Care is
sadly inadequate. While 7 of the 17 hospitals, provide primary and emergency
health care, the other 10 major hospitals also provide secondary health care.
The empanelled hospitals provide the tertiary health care services. With the
above efforts the mean employee age has increased.
Regular Employees
All regular employees, trainees and apprentices and their family members are
fully covered under the medical policy of NTPC. Full-fledged company
hospitals have been established in the projects township. In addition to
provision of allopathic system, NTPC promotes the alternative systems like
homeopathic and ayurvedic system of medicine.
NTPC also has a policy of annual comprehensive health check-up for the
employees above the age of 45 years, and health check up once in two years for
the employees in the age groups of 40-45. The employees working in
hazardous areas in the project undergo regular comprehensive health check-up.
Social security for Retired employees
NTPC has a contributory scheme for provision of medical facilities on
superannuation for the employees and their spouses.
Land Oustees
NTPC has a specific scheme for medical facilities to the land oustees and their
families wherein 80% rebate is given for the consultation charges and for indoor
treatment in NTPC hospitals. NTPC also facilitates health insurance scheme
for land oustees through the insurance companies and contributes partly to
annual insurance premium to be paid by the land oustees.
Community Development
NTPC provides basic infrastructure for the primary health center/dispensaries in
the affected villages. In addition, NTPC has been extending medical facilities in
its project hospitals to the needy and poor people free of cost. Regular health
check-ups of the students are organized in the neighbouring villages.

Spreading the social concern to the surrounding areas, the National Program
enforced by the Family Planning camps, Blood donation camps, immunisation
schedules, Eye camps, Heart disease prevention camps, cancer detection camps,

school medical checkups etc. are organised for non-entitled people at the project
hospitals at places where the Govt. Primary Health Care is sadly inadequate.
Physically challenged people
NTPC has been organising free medical camps periodically in many of its
projects for the benefit of disabled persons. Special equipment for the aid of
disabled persons have also been distributed at out projects.
Accommodation
is provided by our projects to any agency/voluntary organisation for the aid of
disabled persons, besides providing any other assistance.
Rural Sports
NTPC also lays stress on rural sports and projects conduct rural meets on annual
basis.
It also encourages the local schools in the vicinity to conduct
games/tournaments and provides them facilities in terms of sports equipments,
grounds etc. Inter School Sports Meet within the projects are also held on a
regular basis to identify young talent among the children of our employees as
well as neighbourhood.

National Calamities
NTPC from time to time has donated towards the various Relief Funds at the
time of natural calamities to the Prime Minister's National Relief Fund, Prime
Minister's National Defence Fund, Chief Ministers Relief Fund of Maharashtra,
Gujarat, Rajasthan, Orissa, Madhya Pradesh, West Bengal. In addition to this,
NTPC has sent a teams of Doctors, Engineers to the affected areas for restoration
works.
NTPC undertook a massive relief and restoration work for the benefit of persons
affected by the earthquake that occurred in Bhuj in Gujarat on 26.02.01. NTPC
undertook to run community kitchens in the affected areas besides providing
relief material to the affected persons. Doctors from NTPC worked day and
night to provide medical assistance. Engineers undertook to carry out massive
repair jobs necessary for restoring electrical distribution systems.
Social Security for Old age/retirement
NTPC provides the following benefits: Employees provident fund
Gratuity
Employees voluntary benevolent fund
Self-contributory superannuation benefit (Pension Scheme)

Safety
1. Safety policy has been drawn up and communicated to all the employees
at Projects/Stations.
2. Guidelines have been formulated for constituting committees to conduct
inquiries in cases of various types of accidents and dangerous occurrences,
to prevent their recurrence in future.
3. A detailed procedure for reporting of accidents and dangerous
occurrences has been prepared. Detailed Safety Rules for construction
and erection, electrical and mechanical have been prepared to ensure the
safety of the employees working in Construction, Operation and
Maintenance Plants.
4. All NTPC projects/stations are having Disaster management Plans to
ensure the safety of people and protection of the environment in case of
any disaster.
Regular mock drills are organized at regular intervals to
educate the people and keep the system in readiness.
5. Personal protective equipment is provided to all the employees at
projects, who are working in hazardous areas. Fire Detection and
Protection System have been provided at all vulnerable areas.
Effective functioning of the system is ensured through periodical
inspection and monitoring.
6. Comprehensive Safety Clauses have been incorporated in the General
Conditions of the Contract for Construction & Erection and Operation &
Maintenance Works to ensure the safety of the contractors' employees.
7. NTPC organizes Safety Audit of all its Projects/Stations every year by the
Safety officers of the other projects. The Safety Audit is done by
external professional agencies like National Safety Council, Loss
Prevention Association of India, Tata Risk Management Services of India
etc. to identify the hazardous conditions and take appropriate corrective
action.
8. NTPC Projects/Stations has received many National/International Safety
Awards.
During the year 2000, eleven NTPC projects/stations received
Safety Awards from British Safety Council.
In May 2000, NCPPDadri station has also received SHRESHTHA SURAKASHA

PURASKAR AWARD from National Safety Council of India for

outstanding achievement in Safety performance and Management.
Resettlement & Rehabilitation (R&R)
During the execution of the first generation projects, though there had been no
specific guidelines either from the State or Center on rehabilitation and
resettlement, NTPC on its own had implemented limited measures.
Progressively, efforts are being made to improve upon the programme
implemented earlier.
The following facilities were being considered for the land oustees or nominees
of land oustees under the basic guidelines followed by NTPC since 1980:
i) Employment (subject to vacancies and suitability of land outsees)
ii) Shop allotment
iii) Petty contract works
A comprehensive R&R policy was formulated in 1991 and subsequently revised
in May, 1993 for implementation at the existing and upcoming projects. R&R
is treated as a responsibility and commitment and not as a charity or welfare
measure.
The policy has been framed with a clear objective that NTPC will take measures
so that PAPs are enumerated on the basis of loss of livelihood and not loss of
land alone and on individual basis instead of family basis.
The policy,
therefore, is applicable to agricultural laborers, tribals, landless laborers
cultivating Government Land, tenant tillers etc. as well. There are total twelve
categories of PAPs. Depending on the category of PAPs, the rehabilitation
options includes:
Land for land
Self-employment such as dairy, poultry, handicraft etc.
Shops
Award of petty contracts
Jobs

The resettlement includes:

 Developed alternate free house plot in resettlement colony with

necessary infrastructure facilities.
Transport arrangement for belongings and reusable material
For establishing the base line data for each PAP and to enable the preparation of
suitable Rehabilitation Action Plan (RAP), a detailed socio-economic survey
(SES) is conducted through reputed institutions. For old projects, a retrofit
socio-economic study (RSES) is carried out through reputed institutions and a
Remedial Action Plan (ReAP) is prepared. In addition the infrastructure
facilities are created/augmented based on the finding of survey.
The
RAP/ReAP is finalized in a consultative manner with PAPs. The RAP/ReAP
includes plan for resettling PAPs in resettlement colonies, providing them
infrastructure facilities and also ways and means of rehabilitation to be provided
to these PAPs as per NTPC R&R policy.
Community Development
NTPC has been providing basic infrastructure facilities and amenities in the
resettlement colonies and the affected villages to provide reasonable standard of
community life. These include village roads, drainage, drinking water facilities,
community halls, augmentation of primary health centers, primary schools,
streetlights etc.
Environment
NTPC, while spearheading the process of accelerated development of the power
sector in the country, is equally conscious of the environmental degradation and
continues to take various pro-active measures for protection of the environment
and ecology around its projects.
Environmental Auditing and extensive
Pollution Monitoring is carried out at all stations and has led to better compliance
of the environmental norms and helped in timely renewal of the Air and Water
Consents of stations.
NTPC was the first among the power utilities in India to start Environment
Impact Assessment (EIA) studies to identify and evolve suitable mitigatory
measures at the project appraisal stage itself. These measures are in-built in
the designs during project engineering stage and are incorporated in the
construction stage.
Once the plants come into operation, regular monitoring
of various environmental parameters and periodic Environmental Audits and
Reviews are conducted and suitable remedial actions are taken to ensure
compliance with statutory requirements. Close interaction is maintained with
various regulatory bodies and financial institutions in order to keep abreast with
the latest developments in the field of environment.
Efficient operation,

maintenance and sound environment management features in all its operating

stations.

Environment Policy and Management System

NTPC is the first public utility in the country to bring out a comprehensive
document in November 1995 entitled "NTPC Environment Policy and
Environment Management System". The Environment Policy envisages the
following principles:
a) To adopt pro-active approach in Environmental Protection.
b) To operate and maintain the various pollution control devices and
equipments at optimum efficiency.
c) To adopt latest technologies, as far as feasible and to achieve continual
environmental improvement through retrofit, recirculation/reuse,
integrated treatment schemes etc.
d) To conserve resources by efficient utilisation and to minimise waste to the
extent feasible.
e) To devise environmentally sound policies for maximizing ash utilisation.
f) To inculcate the culture of environmental care among all employees and
further enhance the "green Image' of NTPC.
Accreditation of ISO-14001 Certification
As a Corporate Policy, NTPC has taken various pro-active measures for
strengthening its environmental management functions and for protection of the
environment.
Fifteen of its power stations have been accredited with ISO14001 certification.
Actions also have been initiated for achieving ISO-14001
for other stations.
Rewards for Environmental Performance
In recognition to the initiation and implementation of various environmental
measures, the NTPC had received several awards such as:
NTPC-Kahalgaon has received award on "Excellence in Environment
Management 1999", Talcher-Kaniha has received 'Pollution Control Excellence
Award 1999' and Excellent Pollution Control Award for Kayamkulam from
respective State Pollution Control Boards. In addition Talcher-Kaniha and
Ramagundam have received "Environment Performance Awards" and Feroze

Gandhi Unchahar and Dadri thermal power stations have received awards on
'Ash utilisation and its Safe Disposal" from council of Power Utilities and
Central Board of Irrigation & Power. NTPC also received "Jawahar Lal Nehru
Memorial Award, 1999 for Best Environment and Ecological Implementation"
from International Greenland Society, Indo-German Green Tech Environment
Excellence Award 1999-2000 for Corporate Centre, Dadri and Kawas Station
and the Golden Peacock Environment Management Award -2001 from the World
Environment Foundation, Excellent Environmental & Ecological
Implementation Award 2000-2001 from International Greenland Society,
Hyderabad. NTPC Kahalgaon received Industrial Pollution Control Award,
2000-2001 from Bihar State Pollution Control Board, Patna.
Afforestation
Green belts and massive plantations continues to be done at its projects and till
date around 14.9 million trees have been planted at its different projects.
Further, in accordance with the decision taken by Ministry of Power,
Government of India, necessary action is under way for creation of Special
Purpose Vehicle (SPV) for Afforestation.
Afforestation is yet another area which needs careful consideration. Massive
afforestation is required in and around power plants to act as a sink to the
pollutants. Coal burnt in a 1000 MW power plant is around 4 million tonnes
per annum resulting in around 5 million tonnes of carbon dioxide emissions
annually. In order to sequester this carbon dioxide, around 400 sq. km of forests
having plants with 8-10 years of age would be required. In addition, serious
attempts may have to be made to reclaim the abandoned ash ponds. Scientific
research has shown that waste land can be successfully converted into green
forests, if proper care is taken to select the species of plants. Thus abandoned
ash ponds can be successfully reclaimed as already done at Ramagundam.
In NTPC, in view of the above, around 14.9 million trees have already been
planted in and around its power stations. Further, a concept of "Special Purpose
Vehicle (SPV) for afforestation has been thought of recently with the objective
of creating forest bank to act as sink for Green House Gas emissions, increase
the national forest cover, as also, for speedy forest clearance for power projects.
Power plants acquire sizable chunk of land for setting up power plants and
extending transmission lines. In most of the power plants, acquisition of forest
land is also involved which needs forest clearance from State Authorities and
MoEF. The existing system of Compensatory Afforestation, is a long drawn
process and delays the implementation of power projects resulting in cost and
time over run of the project. The role of Special Purpose Vehicle (SPV) is
envisaged to identify suitable land for afforestation through MoEF and State
Forest Department and maintain a buffer of such forest cover. This forest bank
is to be treated as 'Compensatory Afforestation" and to be scored off against

diversion of forest land for setting up of power plants. This arrangement, if

implemented, is expected to increase the national forest cover, convert degraded
and denuded forest land into rich forests and also speed up clearance of forest
land for Power Plants from Central and State Authorities.

Institutional Setup
For HR functions
Employees' Participation in Management (EPM) has been one of the strong
pillars holding up NTPC since its inception. The company has witnessed high
performance and tremendous growth in a short period of 25 years and this can
largely be attributed to the deep-rooted involvement of its employees in the
process of management.
NTPC has 22 projects (including Tanda Thermal Power Station, taken over from
the erstwhile UPSEB) in its fold today and the participation of over 24,000
employees in the management process takes place, at mainly, three levels, viz.
Project/Station level, Regional level, and Corporate level.
Project/Station Level
Each projects has an apex-level Plant Level Council and a number of (usually 45) Shop/Department Level Councils.
Besides PLC/SLCs various joint
committees are formed to deal with aspects such as safety, township, sports,
recreation etc.
i) Apex Level Plant Level Council (PLC)
Constituted to discuss plant level issues - information sharing on generation &
production targets, productivity, elimination of wasteful practices, inventory
reduction, general health, welfare & safety, and any issue referred by ship
councils. The members include - Head of Project as the Chairman, 3 members
representing the management and 3 members representing employees.
ii) Shop Level Council (SLC)
Constituted to discuss department level issues - Improvement of production,
productivity & efficiency, elimination of wastage, improvement in working
conditions, safety etc. The members include - Head of Department as the
Chairman, 8-12 members equally representing the management and employees.
iii) Other Bipartite Fora at Project Level
Various joint committees, represented equally by management and employees,
are constituted at the project level to take care of issues related to employees'
welfare. The important joint committees are:

a) Canteen Management Committee

b) House Allotment Committee
c) Township Advisory Committee
d) Plant Safety Committee
e) Sports Council
Regional Level
Meetings are held every quarter with unions and associations of employees of a
particular region to discuss and deal with various issues concerning that
particular region.
Corporate Level
At Corporate level there are separate participative forum for workmen,
Supervisors and Executives.
a) NBC - National Bipartite Committee
The apex negotiating forum composed of management representatives and
workmen representatives drawn from coal-based thermal power stations which
have a workmen strength of over 500 and have at least one unit commissioned.
Besides workmen representatives from project unions, Central Leaders (one each)
from four national trade unions - INTUC, BMS, ATTUC & CITU - are part of
the committee. The forum meets at least 2-3 times a year or even more
frequently, if required. Issues discussed are related to wages and employee
welfare.
b) SEJC - Supervisory Employee's Joint Committee
The apex joint forum composed of management representatives and
representatives of supervisors drawn from coal-based thermal projects, which
have at least one unit, commissioned. This is not a forum for negotiation but a
consultative forum where information, ideas and concerns are shared. The
forum meets at least twice a year. Issues discussed are related to the welfare of
the supervisor's community.
c) NEFI - NTPC Executives' Federation of India
This is not a joint committee but a federation of all the Executive Associations
from various projects of NTPC, with which the management interacts to share
information, ideas and concerns of the executive community. The forum meets
at least twice a year. Issues discussed are related to the welfare of the
executives' community.
d) Apex Level Bipartite for a Related to Productivity
The three apex fora mentioned above basically deal with issues related to
employee wages and welfare, while the following three fora, which meet twice
a year, deal with matters relating to productivity, cost-reduction, improvements
in working conditions, safety etc.

NJPC - NTPC Joint Performance Committee - composed of NBC

members
- SEJC on Productivity
- NEFI on Productivity
Professional Circles
We have started Professional Circles in each department wherein employees of
the department concerned would meet periodically to share the learning in the
chosen profession.
Quality Circles
In order to tap the latent talent among workmen to achieve Total Quality
Management in the running of plants, initiatives were taken to set up Quality
Circles. As of now, over 250 Quality Circles are in operation in various
units/offices of NTPC.
Safety
Safety Departments have been set up at all the projects/stations and at Corporate
Center and qualified Safety officers have been posted to assist the management
in fulfillment of its statutory obligations, prevention of personal injuries and
maintaining safe working environment.
Safety Training is provided to all executives, supervisors and workmen at the
induction stage itself. Need based training programs on safety are being
organized by projects/ stations and corporate center at regular intervals for NTPC
and contractor's employees. Fire fighting and first-aid training is providing to
all the employees.
Employees' participation in Safety Management is encouraged through various
schemes like Safety Committees, Safety Stewards and Safety Circle Schemes.
R&R FUNCTIONS:
1. Establishment of Dedicated R&R Cell
NTPC addresses the R&R issues by establishing independent dedicated
R&R Cell at each project for coordinating and implementing the R&R
plans and activities. The Corporate R&R Cell ensures that policies are
applied consistently, monitors the progress of the implementation of R&R
plans and activities and facilitate the projects in planning, scheduling and
budgeting as also providing assistance and support for taking up of
Income Generating Schemes, Shops, petty contracts etc. Instances have
been common where PAPs have chosen schemes/options themselves as
per their requirement & NTPC has arranged assistance for the same.
Also, many measures/facilities etc, have been provided to PAPs as per

needs of PAPs and local conditions, even though not envisaged in the
RAPs, NTPC strongly feels that such activities go a long way in building
a relationship of trust with PAPs.
2. Deployment of Consultants/Advisors
The need of deploying the experienced experts has been felt to
supplement the efforts of NTPC in addressing various R&R issues and in
implementation of income generation schemes at Projects.
3. Deployment of social scientists
R&R Cell require complex mix of skills to address the need of
understanding social, cultural and traditional aspects of the people
affected due to our project and establish vital communication links
between PAPs, NGOs and NTPC. To fulfil these objective, social
scientists with requisite qualification and field experience have been
deployed at projects.
4. Participation of Stakeholders
The consultation with the PAPs and NGOs are vital for assessing their
requirement of rehabilitation and resettlement. This is done in NTPC in
a participative manner for which various systems have been
institutionalized. The R&R schemes and plans are regularly discussed
with PAPs and their representatives through Public Information Center
(PIC) and Village Development Advisory Committee (VDAC). Their
suggestions are studied and the schemes and plans are modified,
whenever felt necessary.
5. Public Information Center (PIC)
To maintain transparency and keep the PAPs informed, NTPC has
established PICs at Corporate Center and at Projects where all documents
such as socio-economic survey reports, RAPs / ReAPs, land records,
policy and other relevant documents are kept for public view. The PAPs
are encouraged to refer to any document and can register their queries /
grievances in a register kept at the PIC. At sites, social scientists are
available at PIC for interacting with PAPs & listening to their grievances
and explaining them the documents.
6. Village Development Advisory Committee (VDAC)
For institutionalizing the public consultation and preparation of
rehabilitation schemes in a participative manner, NTPC has established
VDACs at various projects. The representatives of PAPs, Gram Pradhan,
Panchayat representative, Block Development Officer, other
representatives of State Govt. and NGOs are the members of VDAC.
Regular meetings are held where their suggestions are invited and the

schemes and plans are modified, whenever felt necessary. The records
of meetings are kept in the PIC for the information of public. The socioeconomic survey report and RAP/ReAP are also discussed in the VDAC.
7. Grievance Redressal Mechanism
For redressing the grievances of PAPs, NTPC has established Grievance
Redressal Mechanism at each project. The PAPs can give their
grievances in the PIC which are suitably taken care of by the management.
8. Involvement of NGOs
The NGOs are identified as important stakeholders and are actively
involved in the R&R activities. They are involved in the consultation
process and are taken as member of VDAC. They are also involved in
implementation of various income generating schemes.
ENVIRONMENT FUNCTIONS
NTPC has constituted different Environment Groups for carrying out specific
environment related functions.
1. Environment Engineering Group (EEG)
The Environment Engineering Group (EEG) at the Corporate Center was
created as early as 1980, even before the formulation of the relevant
environmental acts. It has the responsibility for selecting the environmentally
compatible sites for the new green-field projects, conducting the
Environmental Impact Assessment (EIA) studies for new project sites and
obtaining Environmental Clearances, finalization the specifications of
pollution monitoring equipment for new projects and works related to preoperational stages of the projects.
2. Environment Management Groups (EMGs)
The Environment Management Groups (EMGs) were constituted in 199192 at all stations of NTPC, Regional Headquarters and at the Corporate
Center. It has the responsibility of providing thrust to the environment
functions of the operational stage of the plants, formulating the
environmental policy of the organization, complying with the statutory
norms and initiating suitable mitigatory measures to minimize pollution.
3. Ash Utilization Division (AUD)
In order to impart thrust for utilization of ash in all NTPC Stations, a
separate Ash Utilization Division was created in 1991. This division
formulates the policy, plans and programs for ash utilization. Each
station has a dedicated Ash Utilization Coordinator. The AUD controls
and monitors the progress of ash utilization at each station.

4. Center for Power Efficiency and Environment Protection (CENPEEP)

The Center for Power Efficiency and Environment Protection (CENPEEP)
has been established in NTPC with the assistance of United States Agency
for International Development (USAID) to focus on improvement of
availability of resources for power generation for sustained operation,
attainment of optimum efficiency and protection of environment. The
center acts as a resource for assimilating, disseminating and
demonstrating technical know-how to other utilities to bring about
improvement in the Indian Power Sector.
The Corporation has been
identified as Implementing agency for "Green House Gas Emission
Prevention Project'' by the USDOE and USAID.
Afforestation
Professionally qualified horticulturists are deployed at each project.

BUDGET
NTPC has fully internalised the provisions of budgets for operationalisation of
it's social responsibility both during the formulation and during operation of its
projects. For new/expansion projects, the environmental safeguards are built
into design specifications of the project and cost of such safeguards becomes
integral part of the project cost.
The cost of rehabilitation, resettlement and
community development plan also forms the integral part of the project cost.
For operating stations, specific budgets are provided for operationalisation of all
social welfare policies under the O&M budget.

Conclusion

Release of pollutants into the environment is unavoidable in the process of

generation of electricity form fossil-fuelled power plants. With the massive
expansion of power generation, there is also growing awareness among all
concerned to keep the pollution under control and preserve the health and quality
of the natural environment in the vicinity of the power station. All-out efforts
are being made by NTPC in the above direction. Necessary provisions have been
incorporated at the planning, design and operating stages of the projects to check
the pollution within the norms. These include provision of tall chimneys and
highly efficient ESPs, treatment of effluents, disposal of ash an above all massive
afforestation programmes carried - out in the vicinity of the power stations. As
a result of various mitigatory measures continuously undertaken in NTPC plants
have shown appreciable reduction in particulate emission in a number of stations.
NTPC is committed to provide affordable and sustainable power in increasingly
larger quantities. It is conscious of its role in the national endeavor of
mitigating energy, poverty, heralding economic prosperity and thereby
contributing towards India's emergence as a major global economy.
The policies and the practices of NTPC assure the organization's commitment
towards social responsibility.