Benefits Enrollments

This topic provides reference information you need to configure your Self-Service
Benefits web pages using the Personalization Framework.
For instruction text, the tables below list--by web page region--the communication
short name and the valid communication usages that are required when you define a
communication type to display instruction text for a particular program, plan type,
plan, or life event.
See: Defining Self-Service Instruction Text
Hidden Fields: This topic also lists--by web page region--all fields the application
delivers as hidden which you can display using the Personalization Framework.
For example, by default all person name fields in Self-Service Benefits display
names in the format 'First Last Suffix' (without commas between the parts of the
name.) You can add the Full Name field to a web page and remove the delivered
Name field. In the US, the Full Name field uses the format 'Prefix Last, First Middle
Suffix'.

Menu and Function Names

This module can be accessed from the following menus and functions:
User Menu Name

Function Name

Employee Self-Service

Self-Service Benefits Enrollment - Employee

Employee Self-Service

Self-Service Benefits Enrollment - Federal

Configurable Pages and Shared Regions

The following definitions can be configured using the Personalization Framework:

Family Members and Others, and Family Members and Others Detail
Page
The Family Members and Others page enables a participant to view a record of their
family members and other persons enrolled as dependents or beneficiaries of their
benefits. Benefits participants can add another person to the Family Members and
Others table by choosing the Add Another Person button, which opens the Family
Members and Others Details page.
This page only displays when a person has either:
o An enrollment opportunity

o Eligibility for an unrestricted program

o A detected or unprocessed potential life event as of the system date
If one of these conditions does not exist, the application opens the Current Benefits
page.
The seeded life event reason of Added During Enrollment prevents a life event from
occurring when you create a family member or update a family member's details. If
you define a life event reason of the type Personal, that you make Selectable for Self
Service, you can trigger a life event when a person enters or deletes a contact on the
Self-Service Human Resources Contacts page and selects a relationship start or end
reason.
Note: It is recommended that you provide instruction text indicating that eligibility for
benefits may be based on family members. However, you cannot use communication
usages to restrict the display of instruction text to a compensation object or a life
event for the Family Members page.
Hidden Field: Use the BEN_FAMILY_MBRS_TABLE region to add the hidden Full
Name field to the page and to remove the Name field if necessary.

Family Members and Others

Region

Tip Type

Message Required Communication

Name
Short Name

Members Instruction
Content

Valid
Communication
Usages

FML.FAMILY_MBRS_CONTENT Program, Life

Event

Family
Help Tip
Members
Content

Family Members and Others Detail Page

Messag Required Communication
Tip Type
e Name Short Name

Valid
Communicati
on Usages

Instructio
n

FML.FAM_ADD_CONTENT

Program, Life
Event

Name and
Instructio
Relationship n

FML.FAM_ADD_NAME

Program, Life
Event

Address

FML.FAM_ADD_ADDRESS

Program, Life
Event

Region
Add or
Update
Family
Members

Instructio
n

Miscellaneo Instructio
us
n
Information

FML.FAM_ADD_OTHER

Program, Life
Event

Second
Medical
Coverage

Instructio
n

FML.FAM_ADD_SECOND_MEDI Program, Life

CAL
Event

Address

Help Tip

Name and
Hint
Relationship (Suffix)

92638

__

__

Address

92639

__

__

Miscellaneo Hint
92640
us
(National
Information Identifier)

__

__

Miscellaneo Hint
us
(Date of
Information Birth)

92637

__

__

Message 92601
(Require
d Field
Missing)

__

__

Message 92598
(Invalid
Birth
Date)

__

__

Hint
(Postal
Code)

Configurable FlexFields
Family Members and Others Page
Region

Flex Name

Flex Code

Add or Update Family

Members

Further Person Information

hrpersondevdfflex

Miscellaneous Information Additional Contact

Relationship Details

Add Cont Details D

Flexfield

See: Configuring Flexfields

Benefits Enrollment Overview Page

The Benefits Enrollment Overview web page enables a participant to view a record
of their current benefits and to enroll into a new set of benefits.

Hidden Fields: You can use the following regions to add the hidden Full Name field
to the page and to remove the Name field if necessary.
o BEN_OVW_SELECTIONS_TABLE
o BEN_OVW_CVRD_DEPS_TABLE
o BEN_OVW_BENEF_TABLE
o BEN_OVW_PCP_TABLE
You can use the BEN_OVW_SELECTIONS_TABLE region to display a column for
the taxable cost of a benefit. This column corresponds to a standard rate with an
activity type of Self-Service Display, or--if you are displaying multiple rates for the
compensation object--to the rate you have defined with 3 in the Self Service Display
Order field. If you are displaying multiple rates, you can also display the Cost 2 (After
Tax Cost) and Cost 4 (Miscellaneous) columns to show the rates you have defined
with 2 and 4 in the Self Service Display Order field.
You can also use the BEN_OVW_SELECTIONS_TABLE region to display Coverage
Start and End Date columns. These columns show the coverage start and end dates
for each election.

Benefits Enrollment Overview Page

Region

Tip Type

Messag Required Communication

e Name Short Name

Valid
Communicatio
n Usages

Enrollment Instruction
Overview
Content

BEO.ENRL_OVERVIEW_CONT Program, Life

ENT
Event

Flex
Credits

BEO.FLEX_CREDITS

Instruction

Program, Life
Event

Flex Credit Instruction

Summary

BEO.OVERVIEW_FC_SUMMAR Program, Life

Y
Event

Flex Credit Instruction

Rollovers

BEO.FLEX_CREDIT_ROLLOVE Program, Life

RS
Event

Benefit
Instruction
Selections

BEO.OVERVIEW_SELECTIONS Program, Life

Event

Covered
Instruction
Dependent
s

BEO.OVERVIEW_CVRD_DEPS Program, Life

Event

Beneficiary Instruction
Enrollment
Overview

BEO.ENRL_OVERVIEW_BENE Program, Life

F
Event

Primary
Instruction
Care
Providers
Enrollment
Overview

BEO.ENRL_OVERVIEW_PCP

Program, Life
Event

Enrollment Message 92570

Overview (No
Content
Enrollment
Opportunit
y, Brief
Message)

--

--

Enrollment Message 92571

Overview (No
Content
Enrollment
Opportunit
y, Detail
Message)

--

--

Current Benefits Overview Page

The Current Benefits Overview web page enables a participant to see a record of
their current benefits.
Hidden Fields: You can use the following regions to add the hidden Full Name field
to the page and to remove the Name field if necessary.
o BEN_OVW_CVRD_DEPS_TABLE
o BEN_OVW_BENEF_TABLE
o BEN_OVW_PCP_TABLE
You can also use the BEN_OVW_SELECTIONS_TABLE region to display Coverage
Start and End Date columns. These columns show the coverage start and end dates
for each election.

Current Benefits Overview Page

Messag Required Communication Short
e Name Name

Valid
Communicati
on Usages

Region

Tip Type

Current
Benefits
Overview
Content

Instructio
n

CBO.CURRENT_OVERVIEW_CON Program
TENT

Flex

Instructio

CBO.FLEX_CREDITS

Program

Credits

Flex
Instructio
Credit
n
Summary

CBO.OVERVIEW_FC_SUMMARY

Flex
Credit
Rollovers

CBO.FLEX_CREDIT_ROLLOVERS Program

Instructio
n

Program

Benefit
Instructio
Selections n

CBO.OVERVIEW_SELECTIONS

Program

Covered Instructio
Dependen n
ts

CBO.OVERVIEW_CVRD_DEPS

Program

Beneficiar Instructio
y
n
Overview

CBO.OVERVIEW_BENEF

Program

Primary
Instructio
Care
n
Providers
Overview

CBO.OVERVIEW_PCP

Program

Current
Benefits
Overview
Content

Message 92572
(No
Current
Enrollme
nt, Brief
Message)

__

__

Current
Benefits
Overview
Content

Message 92573
(No
Current
Enrollme
nt, Detail
Message)

__

__

Benefits Selection Page

The Benefits Selection page enables a participant to select one or more plans in
which to enroll.

Regio Tip
n
Type
Enroll Instructi
ment on
Selecti
on

Message Name

Required
Communication Short
Name

Valid
Communi
cation
Usages

BNS.ENRT_SELECTION_ Program,
CONTENT
Life Event

Conte
nt
Top
Instructi
Flex
on
Credit
Region

BNS.ENRT_SELECTION_ Program,
CR_TOP
Life Event

Bottom Instructi
Flex
on
Credit
Region

BNS.ENRT_SELECTION_ Program,
CR_BOTTOM
Life Event

Selecti Instructi
on
on
Area

BNS.ENRT_SELECTION_ Program,
SELECT_AREA
Plan Type,
Life Event

Selecti Help
on
Tip
Area (Certific
ation
Legend
)
Selecti Help
on
Tip
Area (Enter
Annual
Rate
Input
Box,
Long
Tip)
Selecti Help
on
Tip
Area (Enter
Rate
Input
Box,
Long
Tip)
Selecti Help
on
Tip
Area (Enter
Benefit
Amount
Input
Box,
Long
Tip)
Selecti Messag BEN_ENRT_ANN_RTVAL

on
Area

e (Enter _TIP
Annual
Rate,
Long
Tip)

Selecti Messag BEN_ENRT_BNFTAMT_T

on
e (Enter IP
Area Rate,
Long
Tip)
Selecti Messag BEN_ENRT_RTVAL_TIP
on
e (Enter
Area Benefit
Amount
Tip)
Selecti Messag BEN_ENRT_SLECT_TIP_
on
e
ANY_AMOUNT
Area (Tokens
for
above
messag
es)
Selecti Messag BEN_ENRT_SLECT_TIP_
on
e
ANY_VALUE
Area (Tokens
for
above
messag
es)

Dependents Selection Page

The Dependents Selection page enables a participant to add their dependents to a
plan.
Note: For Advanced Benefits customers: if participant dependents are not displaying
in this page, verify that you have linked the appropriate life events to the program or
plan enrollment requirements in the Dependent Change of Life Event window.
Hidden Field: Use the BEN_ENRL_DEPEN_SELECTION_TABLE region to add the
hidden Full Name field to the page and to remove the Name field if necessary.

Dependents Selection Page

Region

Messa
Required Communication Short
Tip Type ge
Name
Name

Valid
Communicati
on Usages

Dependen Instructio
ts
n
Selection

--

--

Dependen Instructio
ts
n
Selection

DPS.ENRL_DEPENDENTS_CONT
ENT

Program, Life
Event

Dependen Hint
ts
(Depende
Selection nt Table)

DPS.ENRL_DEPENDENTS_CONT
ENT_PL

Program, Plan
Type, Plan,
Life Event

Dependen Message 92588

ts
(Can't
Selection Designat
e)

__

__

Beneficiary Selection Page

The Beneficiary Selection page enables a participant to add their beneficiaries to a
plan.
Hidden Field: Use the BEN_BENEF_SELECTION_TABLE region to add the hidden
Full Name field to the page and to remove the Name field if necessary.

Region

Tip Type

Messag Required Communication Short

e Name Name

Valid
Communicati
on Usages

Beneficiary Instructio
Selection
n (Page)

BFS.BENEFICIARY_CONTENT

Program, Life
Event

Beneficiary Instructio
Selection
n (Plan
Level
Table)

BFS.BENEFICIARY_CONTENT_P Program, Plan

LAN
Type, Plan,
Life Event

Family
Instructio
Members
n
and Others

BFS.BENEFICIARY_CONTENT_F Program, Plan

AMILY
Type, Plan,
Life Event

Organizatio Instructio
ns
n

BFS.BENEFICIARY_CONTENT_O Program, Plan

RGS
Type, Plan,
Life Event

Beneficiary Hint
Totals Table
Beneficiary Message 92587
Selection
(Can't
Designat
e)

__

Primary Care Provider Page

__

The Primary Care Provider page enables a participant to select a care provider. If
your enterprise partners with a third party supplier of primary care provider
information, you can configure this page to allow web-based searches of a database
of provider information.
See: Configuring the Primary Care Provider Search Facility

Region

Tip Type

Message Required Communication

Name
Short Name

Valid
Communicatio
n Usages

Primary Instruction Instructio PCP.PcpSelectContentPageLev Program, Life

Care
n
el
Event
Provider
Selection
Content
Primary Instruction Instructio PCP.PcpSelectContentPlanLevel Program, Plan
Care
n
Type, Plan, Life
Provider
Event
Selection
Content
Primary Hint
Care
Provider
Selection
Content

__

__

Primary
Care
Provider
Selection
Content

__

__

Message 92567
(Can't
Designate
)

Primary Care Provider Summary and Search Pages

Hidden Fields: You can use the following regions to add the hidden Full Name field
to the page and to remove the Name field if necessary.
o BEN_PCP_SEARCH_TABLE
o BEN_PCP_SELECT_TABLE
On the Primary Care Provider Search page, you can use the
BEN_PCP_SEARCH_CRITERIA region to add the hidden fields of Physician Group
and Hospital. The hidden fields of Location, School, and Degree are reserved for
future use.
For the Physician Group, Hospital, Language, and Specialty fields, you must load the
available data as provided by your third party provider into the corresponding Lookup

Codes--in the following order--using the Application Utilities Lookups window in the
Professional User Interface.
o BEN_PCP_MED_GRP
o BEN_PCP_HOSPITAL
o BEN_PCP_LANGUAGE
o BEN_PCP_SPCLTY

Region

Tip Type

Message Required Communication

Name
Short Name

Valid
Communication
Usages

Primary Instruction
Care
Provider
Search

PCS.PCP_SEARCH

Program, Plan
Type, Plan, Life
Event

Search

Instruction

PCS.PCP_SEARCH_CRITERIA Program, Plan

Type, Plan, Life
Event

PCP
Result
Table

Instruction

PCS.PCP_SEARCH_RESULT

Program, Plan
Type, Plan, Life
Event

Ben
Tip
PCP
XML
Request
Params
Ben
Message
PCP
(No PCPs
XML
found)
Request
Params

Confirmation Page
The Confirmation page enables a participant to see a summary of their choices and
a warning of any oversights or miscalculations they may have made.
Note: You can also use the Confirmation page to display a signature region for
participants to print from their web browser. Use this region if you require a
participant's signature as part of a benefits enrollment. Use the Personalization
Framework to display the signature region for this page.
Benefits users can print a summary statement of their enrollment, along with their
signature, to keep as a proof of their records or to submit to an HR Representative if

required. The statement page displays a summary of the participant's benefits

enrollment along with any warning messages, oversights, or miscalculations the
participant may have made during the enrollment. Depending on the participant's
enrollment data and personalization on the page, the Confirmation Page displays the
following:
o Flex credits summary
o Benefits selection
o Covered dependents
o Beneficiaries
o Primary care providers
o Signature region
To print a benefits confirmation statement, click Printable Page. The printable page
prints only the relevant information, excluding navigation buttons, tip messages,
instruction text, tabs, and other user interface components.
Hidden Fields: You can use the following regions to add the hidden Full Name field
to the page and to remove the Name field if necessary.
o BEN_OVW_BENEF_TABLE
o BEN_OVW_CVR_DEPS_TABLE
o BEN_OVW_PCP_TABLE
You can use the BEN_OVW_SELECTIONS_TABLE region to display a column for
the taxable cost of a benefit. This column corresponds to a standard rate with an
activity type of Self-Service Display, or--if you are displaying multiple rates for the
compensation object--to the rate you have defined with 3 in the Self Service Display
Order field. If you are displaying multiple rates, you can also display the Cost 2 (After
Tax Cost) and Cost 4 (Miscellaneous) columns to show the rates you have defined
with 2 and 4 in the Self Service Display Order field.
You can also use the BEN_OVW_SELECTIONS_TABLE region to display Coverage
Start and End Date columns. These columns show the coverage start and end dates
for each election.

Region

Messa Required
Tip Type ge
Communication Short
Name Name

Ben Enrollment

Instructio

Valid
Communic
ation
Usages

BEC.ENRL_CONF_CONT Program,

Confirmation Content

ENT

Life Event

Flex Credits

Instructio
n

BEC.FLEX_CREDITS

Program,
Life Event

Flex Credit Summary

Instructio
n

BEC.OVERVIEW_FC_SU Program,
MMARY
Life Event

Flex Credit Rollovers

Instructio
n

BEC.FLEX_CREDIT_ROL Program,
LOVERS
Life Event

Benefit Selections

Instructio
n

BEC.OVERVIEW_SELEC Program,
TIONS
Life Event

Covered Dependents

Instructio
n

BEC.OVERVIEW_CVRD_ Program,
DEPS
Life Event

Beneficiaries
Enrollment
Confirmation

Instructio
n

BEC.ENRL_CONF_BENE Program,
FICIARIES
Life Event

Primary Care Providers Instructio

Enrollment
n
Confirmation

BEC.ENRL_CONF_PCP

Program,
Life Event

BEN_ENRL_CONF_W Message 92605 __

ARNINGS
(Confirma
tion
Success)

__

BEN_ENRL_CONF_W Message 92606 __

ARNINGS
(Action
Item
Warning)

__

Configurable FlexFields
Confirmation Page
Region

Flex Name

Flex Code

Benefit Selections

Additional Ben Prtt Enrt Rslt F Details

N/A

Unused Flex Credits Page

The Unused Flex Credits page provides a summary of the flex credits left unspent by
a participant.
Regio
Messag Required Communication Short
Tip Type
n
e Name Name
Unuse Instructio
d Flex n

Valid
Communicatio
n Usages

FLX.UNUSED_FLEX_CREDIT_CONT Program, Life

ENT
Event

Credits
Conten
t
Unuse Instructio
d Flex n
Credits
Conten
t

FLX.UNUSED_FLEX_CREDIT_NONE Program, Life

Event

Unuse
d Flex
Credits
Conten
t

Message 92633
(No
Unused
Flex
Credits)

__

__

Unuse Message 92632

d Flex
Credits
Conten
t

__

__

Change Session Date Page

The Change Session Date page lets you test future-dated elections. For example,
you may want to perform system testing before the start of an open enrollment
period. This page should be removed in your production environment so that benefits
participants do not alter their enrollment date.
See: Setting the Effective Date of a Scheduled Enrollment in Self-Service Benefits
Region

Tip Type

Message Name

Session Date Content

Instruction

92604

Session Date Content

Tip (Effective Date)

92637

Temporary ID Card Page

The Temporary ID Card page lets a participant print an ID card which the participant
can use to obtain medical, dental, or other benefit treatment before the participant
receives the official membership card from the provider.

Region

Tip Type

Oracle Self- Instruction

Service
Human
Resources

Message Required Communication

Name
Short Name

Valid
Communication
Usages

TMP.ENRL_TEMP_ID_PAGE Program, Life

Event

Identification
Card
Ben
Temporary
ID Card
Content

Instruction

TMP.ENRL_TEMP_ID_PLAN Program, Plan

Type, Plan, Life
Event

Temporary
ID Card

Instruction

TMP.ENRL_TEMP_ID_CARD Program, Plan

Type, Plan, Life
Event

See: Configuring Web Pages

Self-Service Benefits What-if Pages

You can access Self-Service Benefits What-if from the following menus and
functions:
Menu and Function Names
User Menu Name

Function Name

Manager Self-Service

Self-Service Benefits What-if Manager

Employee Self-Service

Self-Service Benefits What-if Employee

You can configure the following definitions using the Personalization Framework.
Configurable Tips and Instructions
Region

Tip Type

Message Name

Impact on Benefits Region Header Text

BEN_93423_SS_WATIF_HDR_LABEL

Choose Winning Life Event Message

Region
(Error)

BEN_93393_WATIF_CONFLICT_LER

Choose Winning Life Event Instruction

Region

BEN_93392_WATIF_CNFLT_LER_INS

Effective Date Region

Instruction

BEN_93389_WATIF_EFF_DATE_INS

Associated Data Changes

Region

Instruction

BEN_93391_WATIF_DATA_CHG_INS

Impact on Benefits Region Instruction

BEN_93394_WATIF_PG_INS_TEXT

You can personalize the following columns to display them:

Seeded Hidden Columns
Column Name

Displayed Detail

Reference Period

Activity Reference Period

Current Electable

Compensation objects currently electable

Current Coverage

Coverage information about currently electable compensation

objects

Current Defined
Amount

Defined Amount

What-If Electable

Compensation objects based on the what-if modeling

What-If Coverage

Coverage information about compensation object based on

the what-if modeling

What-If Defined
Amount

Defined Amount based on what-if modeling