Software Technology Parks of India

6Q3, 6th floor, Cyber Towers, Hi-tec City, Madhapur, Hyderabad 500081,
Tel: +91-40-66415600/11, Fax: +91-40-23100501, URL: www.hyd.stpi.in

E-Procurement Notice
Tender Title
Tender Ref.No
Last date & Time

:
:
:

Annual contract for Supply of Manpower on Outsourcing Basis

STPH/NIT/16-17/03, Dated: 19/04/16
05/05/16 by 4.00 PM

Software Technology Parks of India, Hyderabad invites online bids for Annual contract for
Supply of Manpower on Outsourcing Basis in two bid system as per the terms and conditions
given below:

S.No
1

Description
Annual Contract for
Supply of Manpower on Outsourcing Basis

Place of deployment
STPI Hyderabad
and its sub-centers

Critical Date Sheet:

Bid submission End Date & Time
Bid Opening Date & Time

05/05/2016, 4.00 PM
05/05/2016, 4.30 PM

Bids should be submitted online through e-Procurement portal as per the terms, conditions and
instructions given below:
Note:
1.

2.
3.
4.

Copy of Tender document is available in CPP Portal (URL: https://eprocure.gov.in/eprocure/) and STPI,
Hyderabad website (URL: www.hyd.stpi.in). Corrigendum/addendum, if any, will be published only in the
website and separate communication will not be sent for the same.
Instructions regarding submission of online bids are available at URL https://eprocure.gov.in/eprocure/
Bids should be submitted through online only. Manual/physical bids will not be accepted.
On submission of online bid, pls. intimation mail may be sent the e-mail ID: aby.john@hyd.stpi.in

For any queries and clarifications on the tender document, please contact the under signed
officer.

SD/-

(Aby John)
Sr. Admin Officer

1 of 13

Procedure for Submission of Online Bids:

Technical Bid (Cover-1) : Bidders are requested to upload the required scanned copies of files
as per the following:
File 1: Scanned copy of DD/Bankers cheque for an amount of Rs.1,05,000/- (Rupees One
Lakh Five Thousands Only) towards Bid Security (EMD). Original copy of DD/Bankers
cheque should be submitted at STPI, 6Q3, Cyber towers, Madhapur, Hyderabad on or
before last date & time of bid.
File 2: Scanned copies all information/documents in single file in PDF format as per
QUALIFYING INFORMAITON mentioned below (Ref Sl.No.01)
File 3: Scanned copy of Company Information as per the format & instructions
mentioned in AnnexureI
File 4: Scanned copy of Acceptance letter as per the format & instructions mentioned in
Annexure II
Commercial Bid (Cover-2) : Bidders are requested to upload the required scanned copies of
files as per the following:
File 1: Scanned copy of Commercial Bid s as per the format & instructions mentioned in
Annexure III

2 of 13

1. QUALIFYING INFORMAITON:
S.No
01

02

03

04

Details
Statutory Registrations

Average Annual Turnover of the

firm for the last 3 years.
(Average Turnover for last 3
years should not be less than
Rs.50.00 lakhs )
Copies of Income Tax Returns for
the last 3 Preceding Financial
years (profit & loss account
details with balance sheets)
EMD Details:
EMD Amount: Rs.1,05,000/Infour of Software Technology
Parks of India Payable at
Hyderabad

a)
b)
c)
d)
e)
f)
g)

Details to be furnished by the firm

Central Labour Authorities
State Labour Authorities
ESI Registration copy
EPF Registration copy
Service Tax Registration copy
PAN Card
Professional Tax Registration copy

DD/ Bankers cheque No:

Date:
Name of Bank:

Note: EMD should be

submitted at STPI, 6Q3, Cyber

towers, Madhapur,
Hyderabad on or before due
date & time.
05

Declaration that there is no

Legal/Criminal case pending
against the Company / Proprietor
or any of its Directors or having
been convicted earlier on
grounds of moral turpitude or for
violation of laws in force

Note: All the above stated information/documents along with copies of proofs are to be scanned in
single file and same to be uploaded to the CPP portal (URL: https://eprocure.gov.in/eprocure/)
For 01 ( a ) Incase of Proprietary Ownership evidence, statement of Bank Account
(Current Account) may be enclosed.
For 03

Copies of Profit & Loss Accounts and Balance Sheets should be enclosed.

3 of 13

2. REQUIREMENT OF MANPOWER:
Present
Requirement of
Personnel
01
Project
Associates (NonTechnical)
02
Project Associates
(Technical)
03
Engineers
04
Riggers
05
Electricians
Center wise requirement

Hyd

Vizag

Vjw

KKD

TPT

WRL

Total

10

12

23

1
1
23

2
3

1
4

1
2

1
5
39*

Sl. No

Sl. No
01
02
03
04
05

Present Requirement of
Qualification
Personnel
Project
Associates
(Non- B.A/B.Com/B.Sc with Computer Knowledge
Technical)
Project Associates (Technical)
Diploma in Electronics, Computers and IT
/BCA/Bachelor in Science (Computer Science)
Engineers
B.E/B.Tech in Electronics, Computers and IT
/MCA/Maters in Science (Computer Science)
Riggers
SSC or Intermediate
Electricians
ITI (Electrical) with valid Electrical licence from
State Electricity Board

The above requirement of Manpower may increase or decrease depending upon the requirement
and need of STPI, Hyderabad from time to time.
Quality of Manpower:
The STPI has prescribed the Bench Marks such as educational qualification, professional
qualification, etc. in respect of the manpower to be engaged on outsourcing basis as per above
requirement.

3. Contractual Terms and conditions:

(a) Every personnel recommended by the service provider will have to go through a screening test by
STPI to be conducted, if required. Any personnel found to be not suitable will be replaced by new
personnel immediately.
(b) The service provider shall ensure deployment of suitable people from proper background after
verification, collecting proofs of identity, previous work experience, proof of residence and recent
photograph and withdraw such employees who are not found suitable by the office for any reasons
immediately on receipt of such a request.
(c) The normal working days per week is 6 days and working hours for all the category of personnel

4 of 13

shall be from 9.00 A.M. to 5.30 P.M. and Technical Staff have to work in Shifts. However, depending
upon the urgency of works, the personnel may be required to work late (beyond office hours) or on
holidays depending on demands of work.
(d). The STPI at its sole discretion depending upon the workload may at any point of time extend or
curtail the contract or make changes in the requirement of manpower by giving 15 days notice.
(e) Income Tax and other Taxes: Will be deducted as applicable under respective laws. TDS will be
deducted under section 194(J) of Income tax act as per applicable rates.
(i) Failure by the service provider to comply with any statutory requirements and terms of agreement
during the period of contract shall result in termination of the contract and subsequent
disqualification for participation in any future tender in the STPI. The security deposit will also be
forfeited.
(j) Service provider should have a local Office in the city of Hyderabad/Secunderabad and should have
valid registration certificate issued by Government of Andhra Pradesh or appropriate Govt. authorities
for providing the manpower.
(k) Place of posting is at the discretion of STPI. Employees can be posted in any of the following
locations viz., Hyderabad, Vizag, Vijayawada, Tirupati, Warangal and Kakinada.
(l)

STPI reserves the right to deploy Manpower at STPI Hyderabad and its sub-centers located in
Andhra Pradesh and Telangana States as per the requirement from time to time.

4. Details of e-Procurement Portal:

Tender document is accessible at e-procurement website (https://eprocure.gov.in/eprocure/)
under the organization name of Department of Electronics and Information Technology
(DeitY).

5.

TERMS & CONDITIONS

5.1 GENERAL TERMS
a. The tender documents shall be treated as confidential
b. Each page of the tender document should be signed and stamped by authorized signatory.
c. Alterations, if any, in the quotation should be attested by the tenderer, failing which the
tender is liable to be rejected.
d. Rates of all items should be quoted; otherwise the bid shall be rejected. Rates should be
quoted both in Figure & Words inclusive of applicable taxes and duties.
e. STPI also reserves the right to modify/relax any of the terms & conditions of the tender.
f. STPI will not be responsible for any postal losses or delays in submission of documents
g. The STPI reserves the right to accept any tender from among the tenders received or to
reject any or all the tenders so received without assigning any reasons thereof.

5 of 13

h. Online bids consisting of invalid and corrupted files may liable for rejection
i. CONDITIONAL TENDER WILL NOT BE ACCEPTED AND WILL BE REJECTED OUTRIGHT.
j. If any of the conditions of Tender are not fulfilled, such Tender/Tenders will be summarily
rejected out right and objections raised in this regard will not be entertained
k. STPI reserves the right to choose, accept or reject any or all requests / offers, in full or part,
at any stage, reduce or increase the quantity without assigning any reasons thereof. The
quantity /number shown in the document is only indicative.
l. The contract will be initially for a period of one year commencing from the date of
deployment of Manpower and it is extendable for further period of 2 years on yearly basis on
same terms & conditions with satisfactory services/performance.
m. If a firm quotes 'Nil or Zero' Service charges/consideration, the bid shall be treated as
unresponsive and will not be considered.
5.2 VALIDITY OF QUOTATION:
The bid should be valid for a minimum period of 120 (One Hundred and Twenty Days) after the
due date.
5.3 ELIGIBILITY FOR BIDDERS:
Manpower Agency with average annual turnover of Rs. 50 Lakhs and above for last three years
with all valid licenses and statutory registrations are eligible to participate in the tender. Proof of
supporting documents should be uploaded to the e-procurement portal as per the instructions
mentioned in the tender document.
5.4 AWARD OF CONTRACT:
The contract will be awarded based on the lowest percentage of service charges quoted. In case
more than one vendors emerged as L1 with same percentage of service charges, contract will be
awarded to the vendor with highest cumulative annual turnover for last three years
5.5 PAYMENT TERMS
Payment will be released against the bill/invoice raised along with all copies for statutory
compliance after the completion of the month.

5.6 BID SECURITY (EMD):

The contractor shall deposit Bid Security (Earnest Money Deposit) for an amount of
Rs.1,05,000/- (Rupees One Lakh Five Thousands Only) in the form of Demand Draft/Bankers
cheque from a commercial bank in an acceptable form in favour of Software Technology Parks
of India, Hyderabad.
Bid securities of the unsuccessful bidders will be returned to them without interest after
finalization of contract
Bid security of the successful bidder shall be returned without interest on receipt of
Performance Security Deposit in the Department and after signing the contract agreement.

6 of 13

Bid Security shall be forfeited if the bidder withdraws his bid during the period of Tender
validity.
Bid Security shall be forfeited if the successful bidder refuses or neglects to execute the Contract
or fails to furnish the required Performance Security

5.7 SECURITY DEPOSIT:

The successful bidder shall have to furnish Security Deposit by way of Demand Draft or Bank
Guarantee from a National / International Scheduled Bank for an amount equivalent to 5% of
the total value of the contract for one year. The Security Deposit will be paid back without
interest by STPI after the expiry of the contract. In case the performance of the firms is not
found satisfactory during the period of contract or the contractor fails to abide by any clause of
the contract then the Security Deposit can be partly or wholly forfeited.

5.8 SERVICE DELIVERY

Service Commencement shall be within 15 days from the date of contract. If the Service
Conditions as per the Contract are not met, the vendor will be blacklisted and they will not be
permitted to participate in tenders floated by STPI Hyderabad.

5.9 LIQUIDITY DAMAGES

Contracts are subjected to Liquidity Damages
1. Deviation in any of the terms of the PO with due acceptance from STPI will not attract any
liquidity damages.
2. The following liquidity damages are levied if there is a delay in the delivery schedule defined
in the Contract Order:
a) Within one week from scheduled delivery
2%
b) Within 8 15 days from scheduled delivery
3%
c) Within 16 30 days from scheduled delivery
5%
d) Beyond 30 days
- Order will be cancelled.
5.10

REJECTION OF BIDS

STPI-Hyderabad reserves the right to reject the bids in the following circumstances:

Bid received after due date and time

Any Bid not accompanied by EMD shall be rejected.

Not complying to any of the clauses of NIQ

5.11

RIGHT TO CANCEL THE PROCUREMENT/CONTRACT

Director, STPI-Hyderabad reserves the right to cancel the procurement/ Services at any stage
without any prior notice without assigning any reason thereof.

7 of 13

5.12

CANCELLATION OF PURCHASE ORDER/CONTRACT ORDER

STPI, Hyderabad reserves the right for cancellation of purchase order/ Contract Order at any
time if the products/ Services are found unsatisfactory. Also as warranted the purchases will be
from the alternative supplier at the cost and risk of the tenderer whose tender is accepted and
order placed
5.13

SETTELEMENT OF DISPUTES CLAUSE

Any dispute or difference whatsoever arising between the tenderer and STPI shall be settled by
arbitration in accordance with the provisions of the Arbitration and Conciliation Act, 1996. In
such case the same shall be referred to the sole arbitration of Director, STPI, Hyderabad. The
award of the arbitrator shall be final and binding on both the parties. The venue of the
arbitration shall be at Hyderabad. The language of arbitration shall be in English. Legal issues, if
any, will strictly be under jurisdiction courts in Hyderabad only
Signature:
Date:

8 of 13

ANNEXURE-I

Scanned copy of Company Details as per the following format on letter head
should be uploaded to the e-procurement portal.

Format for Company Details:

Name of the Company/Agency/Firm

Status of Company/Agency/Firm

Proprietary/Partnership/Company

Contact person with designation

Contact phone numbers (land and mobile)

Email address

Annual Turnover of Company in Lakhs

Experience in providing manpower services

( In years)

(Signature of the Tenderer)

Name & Designation
Company Seal

9 of 13

ANNEXURE-II

Tender Acceptance Letter

(To be given on Company Letter Head)
To,
The Director
Software Technology Parks of Inida
6Q3, Cyber Towers, Hitec city, Madhapur
Hyderabad 81

Sub: Acceptance of Terms & Conditions of Tender

Name of Tender/Work : Annual contract for supply of Manpower on outsourcing basis
Tender Reference No. : STPH/NIT/16-17/03, Dated. 19/04/16
Sir,
1. The tender document mentioned above have been downloaded/obtained from the sites URL :
______________________________________________________________________________
__, as motioned in the documents. I/We hereby certify that I/We read the entire terms and
conditions of the tender documents from Page No. __________ to ______________(including
all documents like annexures, schedules, etc..), which form part of the contract agreement and
I/We shall abide hereby the terms/conditions/clauses contained therein.
2. The corrigendum(s) issued from time to time by your department/ organisation too have also
been taken into consideration, while submitting this acceptance letter.
3. I / We hereby unconditionally accept the tender conditions of above mentioned tender
document(s) / corrigendum(s) in its totality / entirety.
4. In case any provisions of this tender are found violated, then the Department shall without
prejudice to any other right or remedy be at liberty to reject the tender including the forfeiture
of the full said earnest money absolutely.

Yours faithfully

(Signature of the Bidder with Official Seal)

10 of 13

ANNEXURE-III
Commercial Bid as per the following format on Letter Head should be
uploaded to CPP Portal.
Commercial Bid
Tender Title: Annual contract for supply of manpower on outsourcing basis:
Ref.No.: STPH/NIT/16-17/03, Dt.19/04/16.
Sl. No
1

Description
Annual contract for supply of Manpower on
out sourcing basis

Percentage (%) of service charges

on Salaries
________%

Salaries will be fixed by STPI

All statutory taxes, PF, ESI, etc shall be applicable as per statutory Acts, Orders and
Rules. However percentage (%) of service charges will be calculated on salaries
excluding other contributions of STPI towards PF and ESI.

TDS will be deducted under section 194(J) of Income tax act as per applicable rates.

(Signature of the Tenderer)

Name & Designation
Company Seal

11 of 13

Instructions for Online Bid Submission:

As per the directives of Department of Expenditure, this tender document has been published on the Central
Public Procurement Portal (URL: http://eprocure.gov.in). The bidders are required to submit soft copies of their
bids electronically on the CPP Portal, using valid Digital Signature Certificates. The instructions given below are
meant to assist the bidders in registering on the CPP Portal, prepare their bids in accordance with the
requirements and submitting their bids online on the CPP Portal. More information useful for submitting online
bids on the CPP Portal may be obtained at: https://eprocure.gov.in/eprocure/app.

REGISTRATION :
1) Bidders are required to enroll on the e-Procurement module of the Central Public Procurement Portal (URL:
https://eprocure.gov.in/eprocure/app) by clicking on the link "Click here to Enroll" on the CPP Portal is free of
charge.
2) As part of the enrolment process, the bidders will be required to choose a unique username and assign a
password for their accounts.
3) Bidders are advised to register their valid email address and mobile numbers as part of the registration process.
These would be used for any communication from the CPP Portal.
4) Upon enrolment, the bidders will be required to register their valid Digital Signature Certificate (Class II or Class
III Certificates with signing key usage) issued by any Certifying Authority recognized by CCA India (e.g. Sify/ TCS /
nCode / eMudhraetc.), with their profile.
5) Only one valid DSC should be registered by a bidder. Please note that the bidders are responsible to ensure that
they do not lend their DSC's to others which may lead to misuse.
6) Bidder then logs in to the site through the secured log-in by entering their user ID / password and the password
of the DSC / e-Token.

SEARCHING FOR TENDER DOCUMENTS:

1) There are various search options built in the CPP Portal, to facilitate bidders to search active tenders by several
parameters. These parameters could include Tender ID, organization name, location, date, value, etc. There is also
an option of advanced search for tenders, wherein the bidders may combine a number of search parameters such
as organization name, form of contract, location, date, other keywords etc. to search for a tender published on the
CPP Portal.
2) Once the bidders have selected the tenders they are interested in, they may download the required documents
/ tender schedules. These tenders can be moved to the respective 'My Tenders' folder. This would enable the CPP
Portal to intimate the bidders through SMS / e-mail in case there is any corrigendum issued to the tender
document.
3) The bidder should make a note of the unique Tender ID assigned to each tender, in case they want to obtain any
clarification / help from the Helpdesk.

PREPARATION OF BIDS :
1) Bidder should take into account any corrigendum published on the tender document before submitting their
bids.
2) Please go through the tender advertisement and the tender document carefully to understand the documents
required to be submitted as part of the bid. Please note the number of covers in which the bid documents have to
be submitted, the number of documents - including the names and content of each of the document that need to
be submitted. Any deviations from these may lead to rejection of the bid.

12 of 13

3) Bidder, in advance, should get ready the bid documents to be submitted as indicated in the tender document /
schedule and generally, they can be in PDF / XLS / RAR / DWF formats. Bid documents may be scanned with 100
dpi with black and white option.
4) To avoid the time and effort required in uploading the same set of standard documents which are required to be
submitted as a part of every bid, a provision of uploading such standard documents (e.g. PAN card copy, annual
reports, auditor certificates etc.) has been provided to the bidders. Bidders can use "My Space" area available to
them to upload such documents. These documents may be directly submitted from the "My Space" area while
submitting a bid, and need not be uploaded again and again. This will lead to a reduction in the time required for
bid submission process.

SUBMISSION OF BIDS :
1) Bidder should log into the site well in advance for bid submission so that he/she upload the bid in time i.e. on or
before the bid submission time. Bidder will be responsible for any delay due to other issues.
2) The bidder has to digitally sign and upload the required bid documents one by one as indicated in the tender
document.
3) Bidder has to select the payment option as "offline" to pay the tender fee / EMD as applicable and enter details
of the instrument.
4) Bidder should prepare the EMD as per the instructions specified in the tender document. The original should be
posted/couriered/given in person to the Tender Processing Section, latest by the last date of bid submission. The
details of the DD/any other accepted instrument, physically sent, should tally with the details available in the
scanned copy and the data entered during bid submission time. Otherwise the uploaded bid will be rejected.
5) A standard BoQ format has been provided with the tender document to be filled by all the bidders. Bidders are
requested to note that they should necessarily submit their financial bids in the format provided and no other
format is acceptable. Bidders are required to download the BoQ file, open it and complete the while coloured
(unprotected) cells with their respective financial quotes and other details(such as name of the bidder). No other
cells should be changed. Once the
Details have been completed, the bidder should save it and submit it online, without changing the filename. If the
BoQ file is found to be modified by the bidder, the bid will be rejected.
6) The serve time (which is displayed on the bidders' dashboard) will be considered as the standard time for
referencing the deadlines for submission of the bids by the bidders, opening of bids etc. The bidders should follow
this time during bid submission.
7) All the documents being submitted by the bidders would be encrypted using PKI encryption techniques to
ensure the secrecy of the data. The data entered cannot be viewed by unauthorized persons until the time of bid
opening. The confidentiality of the bids is maintained using the secured Socket Layer 128 bit encryption
technology. Data storage encryption of sensitive fields is done.
8) The uploaded tender documents become readable only after the tender opening by the authorized bid openers.
9) Upon the successful and timely submission of bids, the portal will give a successful bid submission message & a
bid summary will be displayed with the bid no. and the date & time of submission of the bid with all other relevant
details.
10) The bid summary has to be printed and kept as an acknowledgement of the submission of the bid. This
acknowledgement may be used as an entry pass for any bid opening meetings.

ASSISTANCE TO BIDDERS
1) Any queries relating to the tender document and the terms and conditions contained therein should be
addressed to the Tender Inviting Authority for a tender or the relevant contact person indicated in the tender.
2) Any queries relating to the process of online bid submission or queries relating to CPP Portal in general may be
directed to the 24x7 CPP Portal Helpdesk. The contact number for the helpdesk is 1800 233 7315.

13 of 13