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HERI RUTHWIRYO
DECLARATION
I hereby certify that this paper constitutes my own product, that where the language of
others is set forth, quotation marks so indicate, and that appropriate credit is given where I
have used the language, ideas, expressions or writings of another.
11 SEPTEMBER 2015
___________________
HERI RUTHWIRYO
MB1312021A
ii
NAME
: HERI RUTHWIRYO
MATRIK NO.
: MB1312021A
TITLE
DEGREE
VIVA DATE
: 27 AUGUST 2015
CERTIFIED BY
1.
SUPERVISOR
DR. ZAKARIYA BELKHAMZA
Signature
________________
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ACKNOWLEDGEMENT
First of all, I am grateful to Almighty God for giv ing me the resolve, patience, strenght and
will to complete this study. It is always true that with HIM, anything is possible.
I wish to express my sincere thanks to my untiring supervisor, Dr. Zakariya
Belkhamza for his wisdom, support and patience in guiding me throughout this research.
I would also like to express my gratitude to all my lecturers and faculty members
especially Dr. Julian Paul Sidin and Dr. Stephen L. Sondoh Jr for all their guidance for me
over the past years. Not to forget the faithful staff of the Facultys Post-Graduate Office,
namely Mr. Husin and Mr. Rahman and to all my fellow coursemates especially my group
members that has gone through thick and thin during this years.
I would also like to take this opportunity to thanks my parents, Frans Hena Rumat
and Sri Hayati, my parents in laws, Ahan Sindin and Rosalind Wong for their constant
support, love and encouragement in my academic career and future endeavours.
Last but not least, I would like to place on record my upmost and deepest sense of
gratitude to my loving wife, Audrey Rose Ahan for her unwavering moral support, love and
patience. Without you, this research study would not have been possible.
May Almighty God bless each one you abundantly.
THANK YOU.
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ABSTRACT
TABLE OF CONTENTS
Page
DECLARATION
CERTIFICATION
ii
ACKNOWLEDGMENT
iii
ABSTRACT
iv
ABSTRAK
TABLE OF CONTENTS
vi-ix
LIST OF TABLES
LIST OF FIGURES
xi
LIST OF APPENDICES
x ii
CHAPTER 1: INTRODUCTION
1.1
1-7
1.2
Problem Statement
7-8
1.3
Research Objectives
1.4
Research Questions
8-9
1.5
1.5.1
Employee Engagement
1.5.2
Organizational Context
1.5.3
Discipline
1.5.4
Support
10
1.5.5
Trust
10
1.5.6
Stretch
10
1.5.7
Job Satisfaction
10
1.5.8
11
1.5.9
Pay
11
1.5.10 Promotion
11
1.5.11 Supervision
11
11
12
12
1.5.15 Co-workers
12
13
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