Writing Part 2, Letter

Write your answer in 280320 words in an appropriate style.

1
You have recently returned from a holiday that you booked through a local travel agent. You are dissatisfied
with the car hire company that the agent arranged for you and the way that the car hire company handled
your subsequent complaint. Write a letter to the travel agent explaining what went wrong and why you feel
they should not use the car hire company again.
Write your letter.

Writing Part 2, Report

Write your answer in 280320 words in an appropriate style.
1
An educational committee is looking for the best methods of learning foreign languages. As part of their
research, they have asked you to write a report based on your experience and that of your friends. Write
your report, explaining which factors played a part in your own studies and outlining which were successful
and which were not.
Write your report.