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SANDRA R OSARIO

1162 WHEELER AVE.APT.1R.BRONX, NEW YORK 10472 TEL: (646) 377-6854 SROSARIO02@HOTMAIL.COM

OBJECTIVE: Seeking to secure a position where I can utilize my Customer Service skills for the support of the
front end office environment.

EXPERIENCE:
The Franklin Mint Long Island City, NY 11 / 09 - 05 / 10

SALES REPRESENTATIVE
 Sold a minimum of $400 per day in collectables as well as met and maintained a competitive
company quota.
 Kept a relationship with customers instilling loyalty and trust as a result of their business
 Kept customer files and transaction history and updated clients weekly
 Maintained customer satisfactory with our business ethic as well as gained new clientele to maintain
productivity and ensure company growth
 Helped train new trainees on companys’ procedures and marketing skills

D.I Marketing Bronx, NY 01 / 09 - 07 / 09


SALES REPRESENTATIVE
 Interacted with a diversity of people in the tri state area
 Promoted price point and changes to compliment products sales
 Trained new personnel with company’s techniques, policies and procedures
 Directly distributed cosmetics to various businesses throughout NYC metro area

Kush Café Brooklyn, NY 06 / 08 - 01/ 09


WAITRESS AND HOSTESS
 Ensured customers overall satisfaction
 Maintained clean and inviting work stations
 Greeted and escorted customers to their seating
 Tallied customers bill utilizing credit, debit and cash
 Served patrons and assisted them with dinner selections

Dallas, BBQ’s New York, NY 07 / 07 – 06 / 08


WAITRESS
 Served customers with an array of dining selections
 Managed 10-plus tables station in a systematic fashion
 Greeted customers & assisted them with menu selections
 Operated a computerized register and maintained record of all cash and receipt transactions

Direct TV Brooklyn, NY 08 / 05 – 04 /06


TELEMARKETING
 Advised customers of new sales promotions
 Created new and updated customer accounts
 Monitored multi-telephone lines system and assisted callers with new Direct TV services

Exchange / Broadview Networks New York, NY 06 / 05 – 08 / 05


SALES REPRESENTATIVE
 Through Marketing, conducted 4 - 13 phone line exchanges daily
 Marketed 100's of businesses in New York City for Broadview Networks
 Hired and Trained new personnel on company procedure and marketing techniques

EDUCATION:
Henry Street Settlement New York, NY 10 / 2008
Major: General Studies (GED)
SKILLS:
Proficient in Microsoft Word / Internet Research  Working knowledge of Microsoft Excel and PowerPoint
Excellent oral and written communication skills  Detail oriented and Types 45 wpm

EXCELLENT REFERENCES AVAILABLE UPON REQUEST