Class: MBA (Sem.

-II)_2015-17, School of Management, KIIT University

TENTATIVE COURSE PLAN

Course: Production and Operations Management (POM)

Course Objective:
Production and operations management (POM) deals with the design and operation of the system producing goods and
services. It will explore the ways operations managers approach and analyze strategic decisions in operations with a
focus on designing products and processes, allocating scarce resources to strategic alternatives, and long-range capacity
and facility planning. These operations functions help in achieving the long-range broader organizational objectives.
Subsequent focus will be on medium and short term planning and control activities. Care will be taken to strike a
balance between theoretical and practical perspectives in manufacturing and service organizations. The course
objectives are:
(a) To develop an understanding of the strategic importance of operations and how operations can provide a
competitive advantage in the marketplace.
(b) To develop knowledge of the issues related to designing and managing operations from a supply chain
management perspective.
(c) To sensitize students to the synergy in the concepts of Product Lifecycle Management (PLM), Total Quality
Management (TQM), Enterprise Resource Planning (ERP) and Supply Chain Management (SCM).
(d) To understand the relationship between operations and other business functions, such as, Marketing, Finance,
Accounting, and Human Resources.
Learning Outcomes:
Students will be able to achieve the learning objectives as included in each of the topics to be covered during this
semester (see the session plan). After going through this course students will be able to:
Identify the elements of operations and supply chain management.
Identify the various transformation processes in supply chains of their choice.
Apply operations management concepts for enhancing competitiveness along the dimensions of cost, quality,
flexibility and delivery.
Prepare for the various career opportunities in operations and supply chain management.
Know the issues related to the design of products and services.
Understand the concept of PLM.
Analyze projects using network-planning models.
Evaluate capacity alternatives in supply chains using decision tress.
Understand, explain and analyze simple manufacturing and service processes.
Analyze common types of manufacturing layouts and illustrate layouts in non-manufacturing setups.
Demonstrate the application of layout concepts in a digital manufacturing environment.
Understand and analyze waiting line problems.
Explain how jobs are designed and analyze manufacturing, service and logistics processes to ensure
competitiveness of a firm.
Understand the six sigma approach to improving quality and productivity.
Illustrate process variations and analyze process quality using statistics.
Illustrate how lean concepts can be applied to supply chain processes.
Analyze supply chain processes using value stream mapping.
Analyze logistics-driven location decisions.
Illustrate how supply chain planning is related to ERP.
Understand how forecasting is essential to supply chain planning.
Evaluate demand using quantitative forecasting models.
Apply qualitative and collaborative techniques to forecast demand.
Understand sales and operations planning.
Construct and evaluate aggregate plans that employ different strategies for meeting demand.
Understand inventory costs and analyze how different inventory control systems work.
Understand how the material requirement planning (MRP) system is structured.
Analyze an MRP problem.
Explain work-center scheduling and apply scheduling techniques to the manufacturing shop floor.
Analyze employee schedules in the service sector.

Curriculum:
The topics in POM will enable decision making relating to the process, capacity, inventory, work-force and quality. The
first half of the course will focus on long-term strategic decisions in operations management. There will be some
exposure to mid-range planning aspects. Topics will include: Operations strategy and Competitiveness, Product design
and process selection for manufacturing and service firms, Human resources in operations job design and work
measurement, Forecasting and planning future activity levels, Long-range capacity planning, Facility location and
layout, Project Management, Aggregate Sales and Operations Planning
The second half of the course is designed to concentrate on operational aspects of manufacturing and service systems.
The focus will be on mid-to-short term planning and control where production capacity is assumed to be fixed. The
emphasis will be on optimal utilization of resources, efficiency, quality and cost control. Topics will include:
Disaggregation, Master production schedule (MPS), Inventory Management, Material requirements planning (MRP),
Just-in-Time and Lean Production, Manufacturing resource planning (MRP-II) and Enterprise Resource Planning,
Operations Scheduling, Statistical Process Control and Acceptance Sampling, Waiting Line Models for Service
Improvement.
Mode of learning:
A participatory approach would be adopted to enhance learning by doing. Students will be urged to adopt as many
learner-centric methods as possible to maximize their learning in this course. The role of the instructor will be to
facilitate learning through two main components: a body of knowledge component disseminated through text and
lecture material, and a critical thinking component acquired through situation analysis and discussion. Three different
text books are given to the students in each section to encourage cross referencing. Additional reading materials will be
provided where needed.
Recommended Textbooks:
1. Operations & Supply Chain Management by Richard B. Chase, Ravi Shankar and F. Robert Jacobs; McGraw-Hill
- 2014 (14th Edition)
2. Operations & Supply Management by Richard B. Chase, F. Robert Jacobs, Ravi Shankar and Nicholas J. Aquilano;
Tata McGraw-Hill, 2010 (12th Edition)
3. Operations Management Process & Supply Chain by Lee J. Krajewski, Larry P. Ritzman, Manoj K. Malhotra and
Samir K. Srivastava; Pearson Education, 2014 (9th Edition)
4. Production & Operations Management by Kanishka Bedi; Oxford University Press, 2013 (3 rd Edition)
5. Production and Operations Management by S.N.Chary; Tata McGraw-Hill
6. Operations Management by Norman Gaither and Greg Frazier; Thomson Asia Pte Ltd
7. Operations Management by Roberta S. Russell & Bernard W. Taylor; Pearson Education
8. Modern Production and Operations Management by Elwood S. Buffa and Rakesh K. Sarin; John Wiley & Sons
MBA (2015-17): Session Plan [for 40 Sessions of 90 min each]
Module
PRODUCTION & OPERATIONS MANAGEMENT
Faculty
Topics
[#Hrs/Ses]
[Key learning objectives: Students will be able to.]
MODULE-1: Operations Management for Competitive Advantage
Mod 1-1
Introduction: Operations Strategy and Competitiveness
B..Kar
Describe operations in terms of inputs, processes and outputs
[3/2]
Identify the various types of transformation processes and their elements
Show operations as the technical core [Efficiency, Effectiveness, Value]
Relate the production system with the product life cycle
Explain how operations can be used as a competitive weapon [career, business]
See operations and supply chain management applications in the range of high-tech
manufacturing to high-touch services
Mod 1-2
Operations & the Value Chain: Supply Chain Management
K. Sahu
Describe supply chains in terms of inputs, processes, outputs, information flows, suppliers
[2/1+]
and customers
See the supply chain as a value chain
Relate the transformation processes to the supply chains
Identify the challenges facing operations management
Identify and develop supply chains of your choice

Readings
[Chase et
al.]
Ch-1 &
Ch-2

Ch-1 &
Ch-2

Mod 1-3
K. Sahu
[5/3+]

Project Management
Define the major activities associated with defining, organizing, planning, monitoring, and
controlling projects
Identify the sequence of critical activities that determine the duration of a project
Diagram the network of interrelated activities in a project
Draw network diagrams from precedence charts
Compute early-start, late-start, early-finish & late-finish times
Explain how to determine a minimum-cost project schedule
Define options available to project managers to alleviate resource problems
Calculate the probability of completing a project in time
Mod 1-4
Product & Service Design
K. Sahu
Appreciate the importance of design in business
[3/2]
Understand the role of concurrent design (vis--vis traditional approach)
Understand the role of design-for-x methodologies
Appreciate the importance of quality function deployment
Appreciate the importance of collaborative product commerce
Appreciate the importance of technology in product lifecycle management
MODULE-2: Process Selection & Supply Chain Design
Mod 2-1
Capacity Management Site Selection & Location Analysis
M.K.Jena
Evaluate the capacity planning of a firm and find out the bottleneck in it [short-term,
[4/2+]
medium-term and long-term]
Know the approach towards managing capacity change.
Propose the most suitable business location with reasons thereof.
Locate a project site [ including plants and warehouse facilities]
Analyze logistics-driven location decisions.
Mod 2-2
Processes and Technologies Process Selection & Design
M.K.Jena
Explain how manufacturing
[4/2+]
Suggest appropriate technologies for different stages of manufacturing process
Identify and classify the wastes of a production unit
Represent processes in a digital manufacturing environment (PLM focus)
Mod 2-3
Facilities Management Facility Layout
M.K.Jena
Analyze common types of manufacturing layouts.
[4/2+]
Propose an improved layout giving reasons for that.
Illustrate layouts used in nonmanufacturing settings.
Develop factory layouts in a virtual manufacturing environment (PLM focus)
Mod 2-4
Process Analysis Job Design & Work Measurement
M.K.Jena
Examine the method study practice in an organization
[4/2+]
Develop a flow process of a firm
Examine the impact of a work environment on the productivity
Contribute by work measurements to develop incentive systems
MODULE-3: Planning and Controlling the Supply Chain (Part-1)
Mod 3-1
Forecasting
B. Kar
Understanding the importance of demand management in operations.
[3/2]
Evaluate demand using quantitative forecasting models.
Apply qualitative and collaborative techniques to forecast demand.
Mod 3-2
Aggregate Sales and Operations Planning
B. Kar
Understand what sales and operations planning is and how it coordinates manufacturing,
[3/2]
logistics, service and marketing plans.
Construct and evaluate aggregate plans that employ different strategies for meeting
demand.
Mod 3-3
Disaggregation, Master Production Schedule (MPS)
B. Kar
Understand the concept of disaggregation.
[3/2]
Generate master product ion schedule (MPS) from aggregate plans.

Ch-4

Ch-3

Ch-5 &
Ch-15

Ch-7, 9,
App-B

Ch- 8

Ch-11

Ch-18

Ch-19

Ch-21

MODULE-4: Planning and Controlling the Supply Chain (Part-2)

Mod 4-1
Inventory Management
B. Kar
Explain how inventory is used and understand its costs
[5/3+]
Analyze different inventory control systems
Analyze inventory using Pareto principle
Mod 4-2
Material Requirements Planning (From MRP to ERP)
B. Kar
Illustrate how supply chain planning is related to ERP
[3/2]
Understand the MRP system and its links with MPS.
Analyze MRP problems.
Understand the importance of bill of materials (BOMs)
Mod 4-3
Operations Scheduling
K. Sahu
Explain workcenter scheduling
[3/2]
Analyze scheduling problems using priority rules and specialized techniques
Analyze employee schedules in the service sector.
MODULE-5: Operations and Quality Management
Mod 5-1
Just-in-Time and Lean Production
K. Sahu
Explain the concept of lean production
[3/2]
Relate lean concepts with supply chain processes
Analyze supply chain processes using value stream mapping
Apply lean concepts to service processes.
Mod 5-2
Quality Management SPC &SQC (Focus: Six Sigma)
K. Sahu
Appreciate the importance of TQM & Six Sigma programs
[4/2+]
Define the four major costs of quality
Identify quality from customers perspective
Adopt the DMAIC (define, manage, analyze, improve and control) cycle for processes of
your choice
Use the analytical tools for six sigma & continuous improvement
Differentiate between common & assignable causes of variation
Determine whether a process is capable of meeting specifications
Develop control charts (X-bar & R charts, p-charts, and c-charts) for monitoring processes
Differentiate between attributes and variables
Appreciate the need for acceptance sampling
Mod 5-3
Waiting Line Management
M.K.Jena
Understand waiting line problems.
[4/2+]
Analyze waiting line problems.
Simulate waiting lines using spreadsheets.
MID SEMESTER EXAM. (20%)
FINAL EXAM. (40%): Entire Syllabus
B. Kar [20 hours/13.33 Sessions]; K. Sahu [20 hours/13.33 sessions]; M.K.Jena [20 hours/13.33 sessions]

Ch-20

Ch-17, 21

Ch-22

Ch-14

Ch-12, 13

Ch-10

Prescribed Text Book: Operations & Supply Chain Management by Richard B. Chase, Ravi Shankar and F. Robert
Jacobs; McGraw-Hill - 2014 (14th Edition)
Evaluation: End-Term: 40%; Mid-Term: 20%; Quizzes/Assignments* (any time): 35%; Class Participation: 5%
{*Note: Original work submitted by students may compensate for one or more internal quiz components if the quality of
work is certified by all the faculty members teaching the course. Other assignment guidelines will be given in the class.}
Class schedule: 14 Dec 2015 - 30 Apr 2016 (as per the Program Office) [Also see the POM Schedule details]
Attendance: University policy will be maintained. (Contact Program Office for details)
Course Instructors: Prof. Brajaballav Kar (Course Coordinator), Prof. Kaushik Sahu & Prof. Manoj Kumar Jena

MODULE1:OperationsManagementfor
i
f
CompetitiveAdvantage {Mod12 to14} ;7Ses
(approx);Startsweekof4Jan2016

K.Sahu

B.Kar

M.K.Jena

{Mod
11} 2
Ses

MODULE3:PlanningandControllingthe
SupplyChain(Part1) Comprisesof{Mod
31 to33};6Sessions

18
11Apr16

MODULE5:Operations&Quality
MODULE
5 O
ti
& Q lit
Management {Mod51 to52}

MOD 4
MOD4
{Mod43};2
Ses

MODULE4:PlanningandControllingthe
SupplyChain(Part2) {Mod41 to42};
5.33Ses

MODULE2:ProcessSelection&SupplyChainDesign
{Mod21
{Mod
2 1 to2
to 24};
4};11Sessions(approx)
11 Sessions (approx)

*Note:Thisistentative. The modulesscheduledabovemaybere

scheduleddependingonthethemidsemschedule

17
4Apr16

MID SEMESTER EXAM

{TENTATIVELY SCHEDULED
AFTER 8WEEKS

MODULE5:
{Mod53}
{Mod
5 3}
2.33Ses
NOTE:
QUIZZES,PRESENTATIONS,SEMINARS ANYTIME DURING THE
SEMESTER.

19

20

18Apr16

END SEEMESTER EXAMINATION

MBA:201416
PRODUCTIONANDOPERATIONSMANAGEMENT;Engagementofmodulesfrom14Dec2015to30Apr2016
Week
1
2
3
4
5
6
7
8
9
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Starts
14Dec15 21Dec15
28Dec15
4Jan16 11Jan16 18Jan16
25Jan16 1Feb16
8Feb16 15Feb16
22Feb16
29Feb16 7Mar16
14Mar16
21Mar16
28Mar16