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1. JOB DETAILS:
Job Title: Business Analyst
ID: 0212174
Department:
Business Line: IT
2. JOB PURPOSE:
Document and analyze companys business processes as well as maintaining the SAP
system in accord with defined system administration policies and guidelines to facilitate
effective business operations.
3. JOB DIMENSIONS:
Direct Reports (Positions):
___
Clearly document the existing business processes, relevant work environment and
performance measures to enable process stakeholders to understand and implement the
same in a standard way.
Analyze business processes that may be improved and/or automated to envision the proper
improvement and/or automation recommendations, which will increase efficiency and
productivity while maintaining competitive advantage.
Analyze the business activities cost drivers to build the proper Activity Based Costing
framework, which will increase decision making accuracy.
Engage in identification of root causes of operational inefficiencies or data integrity issues.
Work with the operation personnel and SAP consultant on preparing the Business Blue Print
Decision Making:
External:
Bachelors
8.2 Experience
Computer Science
Years of Experience
Type of Experience
8.3 Skills:
Skills
? Analytical thinking
? Process mapping capability
? Business acumen
? SAP knowledge
? Problem solving capability
? Writing and communication skills
? System analysis skills
? Customer service driven
? The person in this role must be able to work under pressure of changing work conditions
ACHIEVEMENT MOTIVATION
Proficient
Finds ways to use time and resources more cost
effectively.
Looks actively for opportunities to reduce repeating work
or time.
Looks for ways to change work methods to improve
performance: asks 'how can this be done better?'.
Works to improve against own past performance.
Is not deflected by obstacles or problems.
Takes personal responsibility for seeing something
through to the end.
Learns new skills and develops self for current role or
future progression.
ANALYTICAL THINKING
Proficient
Coordinates the information gathering and reporting
process.
Reviews trends and compares to expectations.
Conducts research to define problems and prepares
responses to anticipated questions.
Prioritizes multiple issues and opportunities.
Identifies relationships and linkages within several
information sources.
CONCERN FOR ORDERS
Makes and fulfils commitments. Has established a pattern of working independently, meeting reason
accepting responsibility for his or her actions. Willingly makes promises and fully intends to keep th
time and ready to contribute. Shows up for meetings well-prepared. This is in contrast to those who
unreliable when others have counted on them to show up on time, meet deadlines and expectations
ready to contribute.
Proficient
Adheres to organizational rules, policies and procedures.
Asks higher management for advice when facing a situation in which existing rules and proced
Does not perform actions contrary to the organizations rules, procedures, or ethics.
Stays actively informed about changes in regulations, procedures and methods.
Recognises clearly the boundaries of his/her expertise, position and authority.
CUSTOMER SERVICE ORIENTATION
Proficient
Treats others fairly and with respect; demonstrates
respect for all differences (e.g., race, gender, ethnic
background, disabilities, sexual orientation, age, career
levels, style and opinions).
Applies standards and deals with others honestly,
impartially and consistently
Takes responsibility for own mistakes and does not blame
others.
Implements programs, policies and procedures that
maximize trust and confidence both within the group, as
well as between the group and its internal and external
stakeholders.
TEAMWORK & COLLABORATION
CONCEPTUAL THINKING
BASIC
Applies simple rules, common sense, and past
experiences to identify problems.
Sees patterns, trends, or missing pieces when looking at
information.
Notices when a current situation is similar or dissimilar to
a past situation, and identifies the similarities and/or
differences.
FLEXIBILITY
INITIATIVE
BASIC
seeks and identifies opportunities to contribute to and
achieve goals.
Seizes opportunities when they arise.
Demonstrates a sincere positive attitude towards getting
things done.
ORGANIZATIONAL AWARENESS
8.5 Languages:
Language
English
Proficiency required