SAMADHAN ERANDE

Email:samadhan.27@gmail.com
Phone: (Res) 91-9960386597; Mobile: +91 7774889488

Aspires to pursue assignments in Sales & Marketing / Service Operations with a high growth
oriented organization
- Strategic Management
- After Sales

- Business Planning

CAREER APERCU

Insightful experience of nearly 10 years across diverse functions like Sales, After Sales, Team
Management.
Presently working with Naiknavare Housing Developments Pvt. LTD. As a Sr. Executive- Sales
Hands on experience in complying with training schedules; build quality culture through statistical tools for
problem resolution; analyzing queries & concerns; implementations of preventive & corrective action plans.
An Out-of-the-Box Thinker with a proven track record of increasing revenues, streamlining workflow and
creating a team work environment to enhance profitability innovatively for reputed business houses.
An effective communicator with excellent relationship, management skills and strong analytical, problem
solving and organizational abilities.

KEY DELIVERABLES
Support Services / After Sales
Directing the team in ensuring customer satisfaction by maintaining excellent Turnaround Time (TAT) for
delivery & service quality norms.
Providing Guidance in after sales Support where Solutions, Technical Support & troubleshooting is required.
EMPLOYMENT HISTORY
Organization: Ideal Mercantile Pvt. Ltd.
Ideal Mercantile Pvt. Ltd is a Mumbai based company dealing in FMCG
Designation: Branch Manager.
Duration: July 2003 till Jan 2006.
Duties & Responsibilities:
Telemarketing for service marketing using customer database
I was handling a team of 20 Sales Executives.

Handling customer complaints and grievances, if any, and ensuring resolution .

Feb 2006 to Dec 2010 with Namrata Developers Pvt Ltd, as Executive- Sales
Job Profile
Handling entire gamut of operation related to Planning, Sales operations.

Achieving monthly targets and taking care of after sales service.

Ensuring control on market outstanding and effective execution of promotional activities.

Giving timely feedback on the market developments to Head office.

Providing creative inputs to the head office to develop the brands.

Jan 2011 to till with Naiknavare Developers Pvt Ltd, as Sr.Executive Sales
Job Profile
Handling entire gamut of operation related to Sales operations, Inventory management.

Achieving monthly targets and taking care of after sales service.

Ensuring control on market outstanding and effective execution of promotional activities.

Monitoring the stocks and attaining desired profitability of the department.

Giving timely feedback on the market developments to Head office.

Providing creative inputs to the head office to develop the brands.

ACADEMIC CREDENTIALS
Bachelor of Arts from Pune University

2003

PERSONAL DETAILS
Date of Birth
Languages
Address

:
:
:

27th Augest 1982

English, Hindi, Marathi

Marital Status

Married.

Hobbies

Listening to Music, Sports, reading.

B-35,Vrundavan Society, Vatan Nagar,Near Bhoge Hospital, Talegaon Dabhade

Pin - 410507.