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Foreword
elcome to Public Concern at Works latest report into the operation of the law that
protects whistleblowers in the UK, the Public Interest Disclosure Act 1998. In this report
we highlight the key trends arising from all employment tribunal decisions in 2011-2013
which involve whistleblowing.
This research comes at a time when whistleblowing continues to remain high on the public agenda
with countless headlines demonstrating that whistleblowers are too often ignored and vilified rather
than celebrated and championed.
At the same time we have seen a major report in the NHS and new regulatory rules in the financial
sector on whistleblowing as well as new guidance from government on the issue. Legislative reform
has taken place; including a new public interest test, the removal of the good faith test and vicarious
liability for employers for victimisation by co-workers. Regulators are also being asked to report to
parliament in relation to whistleblowing activity although the fine detail of this reform is yet to be
confirmed. All of this is welcome if it results in better outcomes for workers who speak truth to
power.
But there is also some bad news. In a year that marks the 800th anniversary of the Magna Carta it is
of great concern that one of the headlines from our research demonstrates that employment
tribunals are punishing claimants with costs at a far higher rate than they do respondents. Given the
fact that claimants are required to pay a fee to issue an employment tribunal claim and those who
are not represented fail in their cases more often, we are concerned that in whistleblowing cases the
odds are stacked to a great degree against workers and the cost of justice is far too high.
We highlight in this report the reforms we believe are necessary to improve matters and redress the
balance.
We do hope that you will find this report of interest and that you will continue to support the work
of this charity to promote and protect public interest whistleblowing.
Cathy James
Chief Executive
Public Concern at Work, the whistleblowing charity, aims to protect society by encouraging workplace
whistleblowing. We do this in three ways:
we operate a free, confidential advice line for workers with whistleblowing dilemmas,
we support organisations in establishing effective arrangements for staff to speak up, and
we inform public policy and campaign for legislative reform.
Please see our website for further details: www.pcaw.org.uk
Table of contents
Key findings
Methodology
2011-2013: A synopsis
Barriers to justice
15
Recommendations
18
Case studies
19
Key findings:
Access to justice
Many workers, including GPs, foster carers, non-executive directors, volunteers and
healthcare students, were denied protection under the law
Fifty-six percent (56%) of claimants do not have legal representation and this group
has much poorer success rates compared to those with legal representation
There was a 20% drop in the number of whistleblowing claims lodged with the
employment tribunal following the introduction of fees
Costs of over three quarters of a million pounds were ordered in cases involving a
whistleblowing claim
A profile of claimants
Sixty-six percent (66%) of claims are lodged by claimants in the private sector
Twenty-one percent (21%) of claims relate to the health and social care sectors
Methodology
his report presents our findings of a review of employment tribunal judgments handed down
between 2011-2013 which involve a whistleblowing claim. We review these judgments in
order to monitor the effectiveness of the whistleblowing law, the Public Interest Disclosure
Act 1998, and use the findings to inform our public policy objectives.
The judgments we reviewed involved cases where an initial whistleblowing claim was advanced.1 In
a large proportion of these cases the whistleblowing claim was either withdrawn, struck out, settled,
or dismissed for some other reason. Sixty-eight percent (68%) of PIDA claims that were disposed
between 1 April 2010 and 31 April 2014 were withdrawn or settled through ACAS or by the parties .2
This reflects an ongoing pattern with PIDA cases the vast majority are withdrawn or settled. A
much smaller fraction of the cases have a detailed judgment on a whistleblowing claim.
Where possible we extracted information from these judgments, including the industry and sector
from which the claim arose; the type of hearing (case management, preliminary, interim or a full
hearing); whether the claimant had representation; the main cause of action (detriment, unfair
dismissal or constructive unfair dismissal); with whom the concern was initially and then finally
raised; the nature of the wrongdoing the whistleblower brought to light; the outcome of the case
(won on PIDA, won on other grounds, lost or withdrawn); the damages awarded; and whether costs
were ordered and the size of the order. This information was entered into a database and analysed
to identify trends and patterns. We also summarised cases that contained information regarding the
whistleblowing claim. We have included a selection of these cases at the end of this report (see
pages 19 25).
Acknowledgements
Thank you to our Legal Research Officer Sam Bereket who led this research project and drafted the
report.
We would also like to thank our legal research volunteers who assisted with this project and spent
many hours reading and analysing the judgments we received: Roxana Bota, Olivia Duffield, Giles
Ekblom, Janine Fess, Emily Hislop, Paul Hogarth, Hafsa Jabbar, Whitnii Levon, Evan MacDonald, Juhi
Mirchandani, Kerissa Naidoo and Laura Schofield.
As yet there is no online register of employment tribunal judgments and we are reliant on HM Courts and Tribunals
Service to provide us with these judgements
2
HM Courts and Tribunal Service and the Department of Trade and Industry (now the Department of Business, Innovation
and Skills, http://www.pcaw.org.uk/pida-statistics
he Public Interest Disclosure Act 1998 (PIDA) is the UKs whistleblower protection law.3 It was
introduced in response to a number of major disasters, scandals and corporate collapses in
the 1980s and 1990s including the Clapham Junction rail crash, the BCCI banking scandal and
the sinking of the Herald of Free Enterprise. Investigations carried out in the aftermath of
these disasters revealed that staff had been aware of risk or wrongdoing but were afraid to raise
their concern, ignored, or had not raised their concern in an effective way. The introduction of a law
to protect whistleblowers was a vital step toward changing the cultural perception that speaking
truth to power is wrong, futile or dangerous.
PIDA sets out a tiered disclosure regime, which protects workers who raise concerns with their
employer, with regulators and/or with a member of parliament.4 The legislation also recognises the
need for wider accountability, providing protection for individuals who make disclosures of
information externally with campaigning NGOs and with the media in certain circumstances.
Although the provision for wider accountability is an important component in the legislation, it is
rarely used in practice and most of the cases considered in this review involve whistleblowing
disclosures made to employers. The law also voids any provision in a contract or settlement
agreement purporting to prevent a worker from raising a public interest issue.5
PIDA protects workers and employees by giving them the right to bring a claim in the employment
tribunal (ET) for uncapped compensation if they suffer detriment or are dismissed for raising a
concern. PIDA provides an after the event remedy for whistleblowers who have been victimised
rather than a shield that prevents victimisation taking place. It does not require an employer or
regulator to look into the issue that has been raised. Rather, it looks to compensate the worker if
detriment or dismissal occurs as a result of a disclosure. PIDA is a backstop for when things go
wrong and not a substitute for an open and transparent workplace culture.
The protection provided by PIDA applies from the very beginning of employment. Unlike ordinary
unfair dismissal claims, there is no need for the employee to have worked for a qualifying period of
employment to have a right to a claim.6
Enterprise and Regulatory Reform Act 2013
The Enterprise and Regulatory Reform Act 2013 (ERRA) made a number of key changes to PIDA.7 It
introduced a public interest test to PIDA in order to close a perceived legal loophole created by
Parkins v Sodexho Ltd.8 In this case, it was held that workers were able to rely on PIDA if they suffer
detriment or dismissal for raising a concern about a breach of their own contract of employment.
The government concluded that this decision was not in keeping with the original aims of the
legislation, and so introduced a new test requiring workers to have a reasonable belief that the
disclosure is in the public interest.
The ERRA also changed the good faith test in PIDA. This test was originally intended as a safeguard
for employers against unworthy claims but had become a powerful weapon against whistleblowers.
In many cases whistleblowers found their claims dismissed on bad faith grounds, regardless of
whether the information raised was made with an honestly held belief and was true. In Street v
Derbyshire UWC the Court of Appeal (CA) held that where the dominant motive for making a
disclosure was unrelated to the public interest objectives of PIDA, the good faith test would not be
satisfied and the worker would lose the protection of the legislation.9 This was changed by a
provision in the ERRA so that a disclosure does not have to be made in good faith to be protected.
However, if a disclosure is found to have been made in bad faith the ET has a discretionary power to
reduce compensation by up to 25%.
The ERRA also extended whistleblowing protection to workers who have been bullied and harassed
by co-workers as a result of making a protected disclosure. This amendment followed the release of
the Francis Report into the poor care and high mortality rates at Mid Staffordshire NHS Foundation
Trust,10 and was intended to close the loophole that arose following the decision in NHS Manchester
v Fecitt & Ors.11 Under the amendment employers will be vicariously liable for workers and agents
who victimise whistleblowers. This new liability is subject to a defence if the employer has taken all
reasonable steps to prevent the victimisation. The amendment also introduced personal liability for
co-workers who victimise whistleblowers.
These changes to PIDA apply to disclosures made after 25 June 2013 and therefore few of the
judgments analysed in this report involved consideration of the new provisions introduced in the
ERRA.
The Whistleblowing Commission
In February 2013, we set up an independent Commission chaired by Lord Justice of Appeal Sir
Anthony Hooper which included representatives from a range of disciplines. The independent
Commission oversaw a public consultation and evidence gathering process to look at whistleblowing
from a number of angles including the effectiveness of PIDA.
In its report published in November 2013 the Commission concluded that PIDA is not working and
immediate change is needed to ensure whistleblowers have the confidence to speak out without
fear of adverse repercussions. The report made several recommendations for strengthening the
whistleblowing law in the UK.12 The primary recommendation was for the introduction of a statutory
Code of Practice for whistleblowing arrangements to assist employers, workers and their
representatives in addressing whistleblowing concerns. This Code could be taken into account by
courts when considering whistleblowing claims, and by regulators when assessing the effectiveness
of the whistleblowing arrangements of those that they regulate. The Commission also called for a
simplification of PIDA, extending PIDA protection to job applicants, foster carers and many other
groups of workers, a more expansive definition of wrongdoing and a strengthening of the antigagging provision in PIDA.
Whistleblowing Framework Call for Evidence and the Small Business, Enterprise and Employment
Act 2015
In July 2013, the Government launched its own call for evidence on the effectiveness of the
whistleblowing legislation. Their response to the call for evidence was released in June 2014. It
proposed a number of reforms, including:
The duty on regulators was the only statutory measure within the proposals and formed part of the
Small Business, Enterprise and Employment Bill (SBEEB) that entered Parliament in October 2014.
SBEEB was also used as a vehicle to enact recommendations made by Sir Robert Francis in his report
into the state of whistleblowing in the National Health Service. The 2015 report entitled Freedom to
Speak Up? called on the Government to review the decision not to extend whistleblower protection
for job applicants.13 The report also called for the list of regulators prescribed under PIDA to be
extended to include all relevant national oversight, commissioning, scrutiny and training bodies
including NHS Protect, NHS England, NHS Clinical Commissioning Groups, Public Health England,
Healthwatch England, local Healthwatch, Health Education England, Local Education and Training
Boards and the Parliamentary and Health Service Ombudsman.
Finally, Sir Robert asked the Government to ensure that its proposal to widen the scope of
protection under the Employment Rights Act 1996 includes all students working towards a career in
healthcare.
In response, the Government included a provision in SBEEB which provides the Secretary of State
with a power through regulations to prohibit defined NHS employers from discriminating against a
job applicant because it appears to the NHS employer that the applicant has made a protected
disclosure.
The Small Business, Enterprise and Employment Act 2015 received Royal Assent in March 2015.14
Although Public Concern at Work welcomes these changes, we believe this was a missed opportunity
for a comprehensive reform of the law. The many problems identified by the Whistleblowing
Commission and echoed by this report into ET judgments (see pages 15 18) remain outstanding.
13
2011-2013: A synopsis
e read a total of 2,969 judgments including both full and preliminary hearings. 1,260
were final judgments following a substantive hearing. Of these, 12% of cases were
successful on PIDA grounds, 26% were won on other grounds, and the remainder were
lost or struck out. This is in line with previous research on case outcomes.15
Damages
The total amount of damages awarded to successful claimants was over 7.3 million.16 This
represents the small number of claims that reach final hearing. As most claims are settled before this
stage, it must be the case that this figure represents but a fraction of the total amounts received in
settlement of PIDA claims out of court. The highest award was given in Best v Medical Marketing
International Group plc).17 In that case, a company director who was automatically unfairly dismissed
for raising concerns about his fellow directors activities was awarded 3.4 million in compensation
(see page 19 for a summary of this case).
Bad faith
We identified a significant rise in the number of cases where employers accused whistleblowers of
acting in bad faith. Bad faith was raised in 11% of cases, an increase of 7% from cases in 20092010.18
We have long argued that a whistleblowers motive should not matter providing the individual has a
genuinely held concern. The increase in the frequency of employers questioning whistleblowers
motives was a key reason for our campaign to remove the good faith test from the legislation. The
Government partially agreed with us on this issue and the law on good faith was changed in June
2013 (see page 7).
Interim relief
Fifty-seven of the judgments were for interim relief. Claimants were successful in only 7% of these
hearings.
Interim relief applications allow employees to bring a claim for re-instatement within 7 days of the
date of dismissal. Claimants must demonstrate that their claim has a good chance of success to
win at an interim relief hearing. If they succeed, the ET can order re-instatement or a continuation
order, whereby the employer must continue to pay the claimant until the claim has been
determined.
Claims by sector
PIDA protects a broad range of workers, across all industries and sectors. The majority of claimants
in the cases reviewed for this report were from the private sector (see graph 1).
15
4%
Private
Public
26%
Voluntary
Unknown
66%
20%
Sector breakdown
The largest proportion of claims (21%) was brought by whistleblowers in the health and care sectors
(see graph 2). We see significant differences when we compare these figures with calls to our advice
line. Thirty-four percent of whistleblowing calls to our advice line stem from the health and care
sectors (see graph 3). A possible reason for this disparity is that our advice line is better promoted in
the health and care sectors and therefore we receive disproportionately more calls from these
sectors. Another is that many claims from the care sector may be low value and will either not be
issued or are settled quickly.
7%
6%
5%
4%
4%
4%
4%
3%
3%
3%
2%
2%
2%
1%
1%
LOCAL GOVERNMENT
UNKNOWN
FINANCIAL SERVICES
RETAIL
FOOD/BEVERAGE
TRANSPORT
CONSTRUCTION
CHARITABLE
LEISURE/HOSPITALITY
MANUFACTURING
LEGAL SERVICES
SCIENCE/TECHNOLOGY
UTILITIES
POLICE
CENTRAL
GOVERNMENT
OTHER
7%
EDUCATION
CARE
HEALTH
9%
12%
The number of PIDA claims from the education sector rose from 5% in 2009-2010 to 7% in 2011-13.19
The increase in the number of calls we received to our advice line over the same period from the
education sector has been more dramatic. The number of calls we received from individuals in the
education sector rose by 92%, from 199 calls in 2011 to 382 in 2013. Calls from the education sector
19
10
made up a fifth of the calls we received in 2013 and 2014. We have an ongoing concern about a lack
of coherence in the way schools are regulated. This has been compounded by a lack of local
authority oversight in the growing number of academies and free schools. This potentially has a role
to play in explaining the huge increase in the number of calls from the education sector.
We will continue to monitor whether the factors which appear to be driving up the number of
education calls to our advice line have a comparable effect on the number of claims lodged with the
ET.
The statistics also show that although only 1% of the whistleblowing calls we receive are from those
working in transport, the number of whistleblowing claims from the transport sector stood at 4% in
2011-13.
6%
3%
CHARITABLE
4%
4%
2%
TRANSPORT
1%
4%
2%
FOOD/BEVERAGE
CONSTRUCTION
4%
3%
RETAIL
5%
5%
FINANCIAL
SERVICES
7%
7%
LOCAL
GOVERNMENT
7%
EDUCATION
CARE
HEALTH
9%
12%
16%
18%
PIDA cases
Types of wrongdoing
Discrimination/harassment was the most common concern (18%) in the cases we reviewed (see
graph 4). Work safety was the concern in 12% of cases and 9% of cases concerned financial
malpractice. This can be contrasted with our advice line where financial malpractice was the most
common concern during the same period (15%).
There is no open register of claims to the ET. This means it is not possible to identify the type of
wrongdoing that gave rise to a PIDA claim in cases that settle before trial.20 This makes it difficult to
interpret how the legislation operates in practice as there is no way of knowing whether there are
unreported incidents of wrongdoing or malpractice contained within these claims. We are calling on
this issue to be revisited. There should be a register of PIDA claims available to the public (or at a
minimum this should be available for research purposes) (see page 18).
20
11
4%
ETHICAL
2%
4%
BULLYING
ABUSE IN CARE
5%
PUBLIC SAFETY
9%
OTHER
5%
9%
PRIVATE
EMPLOYMENT
RIGHTS
PATIENT SAFETY
9%
FINANCIAL
MALPRACTICE
WORK SAFETY
DISCRIMINATION/
HARASSMENT
MULTIPLE
12%
18%
23%
21
12
Senior
Management/Executive, 17%
Other, 6%
Prescribed Person, 2%
6%
73%
2%
Multiple, 2%
2%
In the cases where the whistleblower raised their concern more than once, the final recipient of the
concern was senior management in 54% of cases (see graph 6). The concern was still raised within
the organisation in 81% of the cases. The claimant approached a prescribed person in 6% of cases.
The media, MPs and the police were the final recipients in 1% of cases respectively. This is in keeping
with previous statistics on the operation of the legislation.23
23
13
27%
Manager, 27%
6%
Prescribed Person, 6%
6%
Other, 6%
Multiple, 4%
4%
Media, 1%
Police, 1%
1%
1%
54%
1%
MP, 1%
These findings support the results of our collaborative research project with the University of
Greenwich24, and the results of our bi-annual YouGov survey.25
24
The resulting report detailed the experiences of 1,000 whistleblowers and found that the vast majority of whistleblowers
only ever raise their concern internally, Whistleblowing: The Inside Story (May 2013),
http://www.pcaw.org.uk/files/Whistleblowing%20-%20the%20inside%20story%20FINAL.pdf
25
Our 2013 YouGov survey also found that 83% of workers said they would like to raise a concern about wrongdoing or
malpractice directly with their employers, http://www.pcaw.org.uk/files/PRYouGovFINAL%202013.pdf
14
Barriers to justice
Protection of workers
IDA applies to all workers as defined by section 230(3) of the Employment Rights Act 1996
(ERA 1996). Additionally, by virtue of section 43K of PIDA, a number of other categories of
worker are protected including contractors, agency workers and trainees.
We came across many cases where whistleblowers were denied protection because they did not fall
within PIDAs definition of worker, including GPs, foster carers, non-executive directors, and student
nurses and doctors.26
One of the recommendations of the Whistleblowing Commission called for an extension of the scope
of PIDA to reflect the Equality Act 2010 which provides more comprehensive protection for
workers.27 We would strongly agree with this recommendation. If the law is to fulfil its objective of
encouraging public interest whistleblowing, all groups of workers who may need to report
wrongdoing, risk or malpractice should be included within its scope.
Legal representation
In the cases we reviewed, 40% of claimants were self-represented, 44% had legal representation, 9%
were assisted by an unqualified representative and 4% were represented by friends or family.
Claimants were significantly more likely to be successful in their claim where they had legal
representation (see graph 7). Claimants who were represented were also more likely to withdraw
their claims.
It is worrying that representation is having such a significant impact on the outcome of cases as the
ET is supposed to be a litigant in person friendly environment. This reflects our experience on our
advice line that many litigants in person have difficulties in understanding the procedural aspects of
the ET system.
WON ON OTHER
GROUNDS
LOST
3%
2%
31%
23%
13%
9%
WON ON PIDA
53%
Represented litigants
68%
Self-represented litigants
WITHDRAWN
The situation has been exacerbated by significant changes to civil legal aid in England and Wales
which came into effect in 2013. These changes have meant that legal aid is no longer available in
26
There have also been significant decisions over the last two years which extend the remit of workers who can seek a
remedy under PIDA. See Clyde & Co LLP & Anor v van Winklehof (Rev 1) [2014] UKSC 32
http://www.bailii.org/uk/cases/UKSC/2014/32.html and Keppel Seghers UK Ltd v Hinds [2014] UKEAT 0019_14_2006 (20
June 2014) http://www.bailii.org/uk/cases/UKEAT/2014/0019_14_2006.html
27
Ibid 12, Recommendation 10
15
whistleblowing claims. During this time we have seen an increase in the number of whistleblowers
approaching our advice line in need of legal assistance and representation.
We argue that more assistance should be provided to claimants in whistleblowing cases. Cuts to
legal aid should also be reversed. Whistleblowing claims should be treated in the same way as
discrimination claims, and legal aid support should continue to be provided.
We also agree with the Whistleblowing Commissions recommendation that the Government
undertake research to assess whether there should be a state sponsored agency with responsibility
for whistleblowing.28
Costs
Our research has demonstrated a worrying increase in the number and size of costs ordered against
claimants. The total amount of costs ordered against claimants bringing PIDA claims was 753,135,
while for respondents this figure was much smaller at 183,992.29 These figures do not take into
account the many cases we came across that were referred to the county court because the size of
the costs sought exceeded the capped amount the ET can award.30
Many callers on our advice line ask about costs. When coupled with the introduction of fees in the
employment tribunal system, many individuals are deterred from seeking justice in the ET. If this
vital safety net is weakened, workers may be put off raising a concern in the first place. If we are to
overcome the sense that the law is not working, then there is an urgent need for a review of the
costs regime in the ET and for PIDA claims to be separately reviewed on public interest grounds
when costs orders are being considered.
Allegations
Many of the cases we reviewed confirmed our concern about the distinction drawn between
allegations and disclosures of information. This distinction arises from the case of Cavendish Munro
Professional Risk Management Ltd v Geduld.31 The EAT held that while a disclosure of information
was protected, making allegations did not qualify for protection. The judgment explained that
communicating information would, for example, be "the wards have not been cleaned for the past
two weeks. Yesterday, sharps were left lying around." In contrast with stating: "you are not
complying with Health and Safety requirements," which would be an allegation and not protected.
In one of the cases we read the claimants disclosures about being so overworked that she was
suffering stress and was unable to take breaks was held to be an allegation rather than a
disclosure of information.32 In another case it was held that the claimant had not conveyed
information when they made disclosures about risk assessments not being performed and failures
that were made in a redundancy process.33
28
16
The Whistleblowing Commission recommended that this distinction between an allegation and
information is artificial and undermines the purpose of the legislation which is to offer a remedy to
workers who suffer victimisation for raising a concern.34 Workers who are facing a dilemma about
whether to raise a concern should not also have to worry about whether their disclosure would fall
on the right side of the allegation/information distinction. We continue to call for this gap in the
legal protection to be remedied.
Fees
On 29 July 2013, fees were introduced in the ET and in the EAT. All claimants must now pay a fee to
issue a claim and to proceed to a hearing. Simple claims such as unlawful deductions from wages
cost 160 to issue and 230 for the case to be heard. More complex claims, such as discrimination
and whistleblowing claims, cost 250 to issue and 950 for the hearing.
It can be seen from the table below that this is having an impact on the number of whistleblowing
claims being issued. 2,744 PIDA claims were received and accepted by the ET during 2012-13. This
figure fell by almost 20% to 2,212 during 2013-14.
The number of applications made to an Employment Tribunal under the Public Interest Disclosure Act
(1998)35
Year
2010-2011
2011-2012
2012-2013
2013-2014
We are concerned that the new fees regime does not take into account the public policy aims that
underpin PIDA. The purpose of the legislation is described in the preamble to the Act as being:
to protect individuals who make certain disclosures of information in the public interest; to allow
such individuals to bring action in respect of victimisation; and for connected purposes.
The key policy aim is to provide legal protection for individuals who witness wrongdoing, malpractice
or a danger in their workplace, so they can raise their concern at the earliest opportunity. Without
this vital backstop, whistleblowers may be discouraged from coming forward, and this could have
disastrous consequences for the public interest.
In our response to the Ministry of Justices consultation on Charging Fees in Employment Tribunals
and Employment Appeal Tribunal, we recommended that PIDA claims should be entirely exempt
from the fee structure or that there should be a means by which the fee can be suspended or waived
if it is in the public interest to pursue the claim. Alternatively, we recommended that the level of
fees charged should be reduced so as to avoid a chilling effect on whistleblowing in the future. We
maintain this opposition to the fees regime and call on the government to reconsider the
appropriateness of imposing fees on whistleblowing claims.
34
35
17
Recommendations
As a result of this research and the work of the Whistleblowing Commission there are
many areas in need of reform in the UKs whistleblowing legal framework. We set
these out below:
Recommendation 1: PIDA should be
simplified and should contain a nonexhaustive list of the categories of
wrongdoing, including gross waste or
mismanagement of funds and serious
misuse or abuse of authority
18
Case studies
19
20
21
Remedy unknown.
22
Remedy unknown.
23
24
25