Online Shopping site

Assignment
On

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Course Code: MGT-401

Course Title: Electronic Business
Submitted to:
Mohammad Rubel
Lecturer,
Department of Management Studies
Jahangirnagar University

Submitted by:
The Occult Power
4th year 1st semester
Department of Management Studies
Jahangiragar University.

Submission Date: 25.08.15

Jahangirnagar University
Department of Management Studies
Savar, Dhaka-1342

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The
Occult Power
We are born to be the best

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Group Profile

THE
OCCULT POWER
Serial

Name

ID

1.

Dola Rani Dhar

1417

2.

Maisha Ibnat Islam

1418

3.

Shahebani Noor Saima

1421

4.

Md. Nazmul Hossain

1457

5.

Md. Saddam Hossain

2345

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Letter of Transmittal
25rd August, 2015
Mohammad Rubel
Jahangirnagar University
Savar, Dhaka
Subject: Submission of assignment paper.
Dear Sir,
It is an honor and great pleasure for us to submit our assignment on A online
shopping site, Daraz.com.
This report was assigned to us compulsory requirement of the course Electronic
Business (Course code: MGT#401)in the 7th semester.
During the process of preparing the report, weve collected information & surfed
over net to gather the recent information on issue. This assignment gave us an
opportunity to sharpen our views, ideas and communication skills. The knowledge
from here will definitely help us in our professional career.
Thanking you and looking forward to receive your cordial approval of our
submission.
Yours truly,
Maisha Ibnat Islam
Group Leader
The occult power.

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Acknowledgement
Simply put, we could not have done this work without the lots of helps we received
cheerfully from the whole production of department of management studies,
Jahangirnagar University. The working capability among us was motivated.
Everybody is friendly and cooperative.
We specially like to thank Mohammad Rubel for giving us this Assignment so that
we can sharpen our view and knowledge. We like to thank our parents, friends as
well as teachers who stretched out their helping hands finishing this assignment
successfully.
And last but not the least we would like to show all our gratitude to our Creator,
without his blessings this would not be possible.

Thankfully,
The Occult Power

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Table of content
Content

Page no.

1. Introduction

07

2. About APACIG

08

3. Why shop on DARAZ?

08

4. Specialties

10

5. Daraz International

15

6. How to order and purchase

16

7. Shop by category

20

8. Return policy

20

9. Privacy and Confidentiality

23

10.

Corporate and bulk

25

orders
Daraz.com.bd snoop
summary
12.
Daraz.com.bd information
and statistics
13.
Daraz.com.bd traffic and
earnings
14.
Daraz.com.bd alexa traffic
graph (6 month period)
15.
Conclusion
11.

16.

references

26
27
27
28
28
29

Online shopping site.

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Introduction
With a portfolio of over 250 brands and counting, hosting more than 15,000 products ranging
from an array of fashion brands, mobiles, electronics, home appliances and beauty products
among others, daraz.com.bd is Bangladeshs no. 1 online shopping destination. Yellow, Noir,
Ecstasy, Bata, Samsung, Huawei, Symphony, Maximus, Intex, Watches World, The Body Shop
are just a few popular brands which have already set up e-stores with Daraz.com.bd with
excellent sales reviews. With a vision to establish a credible platform for online buyers ensuring
a hassle-free and fun shopping experience, its website is fully optimized to cater to the countrys
internet subscribers, and the fast-growing and emerging demography of mobile apps and internet
users.

With a long standing international success rate in the Online Shopping World, daraz.com a
company of Asia Pacific Internet Group (APACIG) was first established in Pakistan in 2014, and
currently operating in Bangladesh, Pakistan and Myanmar.

About APACIG
A Joint Venture of Rocket Internet and Ooredoo, Asia Pacific Internet Group (www.apacig.com)
consists of a network of 13 e-commerce and online marketplace companies, operating across 15
countries. Since founded in 2014, APACIG has become the leading online platform in Asia,
building top internet companies in the region.

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Why shop on DARAZ?

Best prices

Most convenient shopping experience

Best customer service

Best & authentic products in Bangladesh

1. BEST PRICES IN BANGLADESH

You are guaranteed the best prices across all products

Our prices are unbeatable both online and in your local market
We offer you the best bargains for both retail and wholesale purchases

2. CONVENIENT SHOPPING

Unhindered 24/7 access to wide ranges of products

No traffic, No queues! Shop online from your home, office and even from the bus
Risk free, stress free! Payments can be made via Cash on delivery or bKash
Your order will be delivered within 2-4 days in Dhaka & within 5-8 days outside Dhaka.

3. BEST SERVICE IN BANGLADESH

We deliver to every corner and address in Bangladesh
We offer a 7 day free return period for products purchased
Our Customer Service agents are always happy and eager to hear from you: 9:00am 11:00pm Saturday Friday

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4. 100% AUTHENTICITY
You are assured of strictly brand new products of topmost quality
All products are subject to a QC check to further confirm their authenticity

Specialties
Shopping that helps you make the right choice.
Daraz offers you a shopping experience that is unparalleled in Bangladesh. It brings sellers from
different locations from across diverse product ranges and buyers from all over Bangladesh,
together, in a unique digital marketplace. Their wide assortment in consumer electronics, fashion
and beauty, home dcor, sports and entertainment, groceries and other product ranges makes
them an exclusive one stop shop for easy buying. Customers can view product details and images
in order to choose the right product, at the convenience of only a few clicks. Through their
logistics network, they cater to shoppers from around the country, delivering right at their
doorstep. Pay by cash on delivery or online using your debit or credit card in a secure and tested
environment.

The versatility of a complete marketplace

At daraz.com they understand your needs, hence they strive to offer you the complete,
personalized and secure online shopping experience for you, your friends and family. They
showcase products from a wide scope of sellers from across the country, catering to all your
needs.Daraz brings to you the most sought after collection of apparel, footwear, fashion
accessories & jewellery, beauty & cosmetics, baby care, mobile phones, tablets, TVs & LEDs,
Home Theatres & DVD players, computers & laptops, home appliances, home dcor & furniture,
books, sports goods, games & consoles, groceries and more.
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Services at your Doorsteps

Want to buy a product you like? It is just a few clicks away. Make an order and the seller will
deliver it right at your doorstep. Payment is simply cash on delivery to the rider, by credit or
debit card, or card swipe on delivery (in major cities). Delivery is door-to-door and handled by
our trusted logistics partners.

Daraz the 24x7 Online Marketplaces for everything

The bring together leading sellers for various product types together at one place so that all your
retail needs can be conveniently and competitively fulfilled at daraz.bd. As a customer you have
the liberty to compare a product sold by a number of different vendors and choose one which is
best suited to your needs and budget. Browse daraz.bd to access over 50,000 products, at any
time of the day, from the comfort of your home, office, or on the go using our mobile app.

Reliable and Convenient Online Shopping Daraz.com.bd Brings the

Best of Both Worlds to Your Fingertips
Get ready as Daraz.com.bd empowers you to let loose your shopaholic beast and go on a crazy
online shopping spree like never before. They bring premium brands selling their finest products
to your fingertips. From trendy Cargos to formal wears ormodish Fautas to stunning party wears,
They cater to the needs of everyone: kid or adult, man or woman.
As they started in Pakistan first. Then Gradually in the subcontinent in 2014, Its a very new
comer in the online shopping business site. But the experiences tells different about it. The huge
collection of products, low prices, great services all the things ar put together in this website. It
focuses on all the ages and types of people with a very active and promising service providers
and the delivery man. After entering the business sector of the online business daraz.com has
gained a warm place in the cray, shopping loving customers heart.

An Ideal Online Fashion Store for the Brand Conscious

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If your heart doesn't settle on a substandard product and curiously seeks the premium brands in
Bangladesh or beyond, you wont regret coming to Daraz Bangladesh. They feature famous
brands like Yellow, Noir, Ecstasy and Texmart among many others that tend to attract the fashion
Esta within you.If youre looking for ready made Punjabi or Sherwani, shirts, T-shirts, shoes,
kurti, crop top, semi off-shoulder dress, etc. then skim through our neatly sorted on-line fashion
store collection and buy the one that fits the event, ready to be delivered at the most reasonable
prices.

A Great Online Electronic Store for Everyone

Cant find reliable and economical home appliances for your daily household needs? Tired of
searching everywhere for the computer accessories you need so badly? Fret notDaraz.com.bd
has got you covered here as well! They feature small to large home appliances including
Toasters, Juicers, Cookers, Microwaves, Split air conditioners, Washing machines, Freezers, etc.
from the brands you trust the most like Panasonic, Philips, Miyako, Shimizu, etc. Plus, from
tablets to smartphones and PCs to laptops, theres just nothing that eludes their online electronic
store offerings.

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A Super Convenient Payment System

The main singularity of Daraz is its delivery and payment system that you wont experience
anywhere else. Add the right product to your cart and have it safely delivered to your home, no
matter where you live in Bangladesh. They are here to make your online shopping experience
smooth and hassle free. Just order your product online and pay them offline by cash on delivery
or swipe your debit/credit card on delivery. Pay them only for the product and not the delivery
itselfbecause they offer 100% free delivery all over Bangladesh.
Dont be afraid to use our 7-day return policy should you find any problem in the delivered
product. Within a few days, their team will get you the new and untouched product at your
doorstep.

A Place Where Youre Offered Up To Date Collection

With dozens of products added to the collection every day and an inventory that keeps growing
endlessly, they are not just another marketplacebut a complete package to all your daily
lifestyle needs.Remember at Daraz.com.bd they present you a compendium of valuable updates
on fashion trends or advanced tech gears that are ready to be delivered as soon as you place your
order.

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They are Daraz and they have created a destination that encompasses everything you need.you
can be a smart shopper by shopping their genuine products through our mobile phone app. Either
you are iPhone lover or android smartphone geek, you can download their free Android & IOS
app too.

DARAZ INTERNATIONAL

Pakistan
Myanmar
Nigeria
Morocco
Egypt
Kenya
Uganda
Ivory Coast
Ghana
Cameroon

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How to Order and purchase

Is it your first time on Daraz or you are not too proficient with e-commerce?
No problem, shopping on Daraz is simple and safe! They are here to assist you! You will find a
comprehensive list of tutorials which will guide you through our features for you to fully enjoy
the DARAZ shopping experience.
At any time you can also consult their FAQs page or contact our customer service
+880 1949777222
customer.care@daraz.com.bd

1. SELECT A PRODUCT
There are four different ways for you to find a product.

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a. Product catalog: You can search through the catalog. Select a category
to see a wide range of products.
b. Search function: Do you already have something specific in mind? Then
type anything that you are looking for in the search field at the top of the
page. You will find all related products.
c. Featured campaigns: One of the featured campaigns interests you?
Then click on a range of products.
d. Featured products: You will also be able to find a selection of our best
products and offers in the featured boxes displayed on their website.

2. ADD TO CART
You can review the specifications of the selected product by clicking on Details. If you
want to buy the product then just click on "Add to Cart" to add it to your shopping cart.

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3. REVIEW CART
You are now in your cart and have the opportunity to review the products that you would like to
order. you can either:

a. Continue shopping by clicking on "Continue Shopping".

b. Proceed to check out and finalize your order by clicking on "Proceed to Checkout"
c. Withdraw some products from your cart by clicking on "Remove".

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The purchasing and ordering method of daraz.com is as simple as to click on it. You can easily
pick up the items that you liked and can make your choices of own cart. The purchasing method
is as follows:

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SHOP BY CATEGORY

F A S H I O N BY DARAZ

MOBILE PHONES

FASHION FACTORY OUTLET

TABLETS & ACCESSORIES

COMPUTING

CAMERAS & ACCESSORIES

TVS, AUDIO & VIDEO

APPLIANCES

HOME & LIVING

BEAUTY & HEALTH

GAMES & CONSOLES

SPORTS & FITNESS

BABY, TOYS & KIDS

OTHER CATEGORIES

SEE ALL CATEGORIES

Return Policy
If for any reason you are unsatisfied with your order, you may return it! Below you will find out
how.

1. REQUIREMENTS FOR A VALID RETURN

1. It is within seven (7) days from the delivery date.
2. The item is in NEW condition. Clothing items must be unworn.
3. The item is in its ORIGINAL packaging, with all accessories intact
(including
warranty cards, manuals, certificates of authenticity,
tags, etc.). Clothing items must
have their original tags. Branded
electronics and media items (Books, Software,
DVDs, Video games)
must be unopened with seals intact.

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4. If the item came with a free promotional item, then the

be returned.

promotional item must also

5. It is not a part of the list of exceptions (see below).

6. It is accompanied with a complete RETURN FORM
Note: All return items that are not accompanied by a completed paper copy of our
return form will be automatically declined and sent back.

2. HOW TO RETURN
1. Contact DARAZ Customer Service team to arrange a DARAZ pick-

up.

+880 1949777222
customer.care@daraz.com.bd
state your order number, the item(s) you would like to
return, the reason (see
below) and your preference in regards to
replacement, voucher refund.
2. DARAZ will arrange for retrieval or, in case we do not serve your
area directly, they
will give you the necessary details to send the item back to them. The shipping cost will
be reimbursed in case your
return is valid.
3. Upon arrival in their warehouse, they will conduct a quality check of
the item. If a
return is invalid then they will notify you and send the
item(s) back to you.
4. After this check, they will proceed with the refund.
Note: They cannot accept returns for defective items after 7 days since delivery. If you
detect any defect with the product and the time frame for returns has elapsed, you have
to contact the manufacturer directly to handle any warranty issues. You can still of
course contact them to help you find the right service center.

3. REASONS FOR RETURN

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When selecting the reason for return on the Return form, guided by the following table:

4. ITEMS THAT CANNOT BE RETURNED

They will not accept returns for any of the following product types:
Underwear
Swimwear
Skincare & Cosmetics & Perfumes
Personal hygiene items such as earrings, wigs and combs
Consumables such as cigars and beverages

5. REFUNDS
1. The refund will be processed after they have a completed evaluating

your return.

2. In order to make the process as fast as possible, they will refund you via a voucher
that can be used only on Daraz. This voucher is valid
for one year.

Privacy and Confidentiality

The

daraz.com.bd

website

(the

"Site")

operated

by Daraz

Bangladesh

Ltd.

Their Privacy Policy explains how they collect, use and (under certain conditions) disclose your
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personal information. This Privacy Policy also explains the steps they have taken to secure your
personal information. Finally, this Privacy Policy explains your options regarding the collection,
use and disclosure of your personal information. By visiting the Site directly or through another
site, you accept the practices described in this Policy.
Data protection is a matter of trust and your privacy is important to them. They shall therefore
only use your name and other information which relates to you in the manner set out in this
Privacy Policy. They will only collect information where it is necessary for them to do so and
they will only collect information if it is relevant to their dealings with you.
They will only keep your information for as long as they are either required to by law or as is
relevant for the purposes for which it was collected.

1. Data that they collect

They may collect various pieces of information if you seek to place an order for a product with
us on the Site. They collect, store and process your data for processing your purchase on the Site
and any possible later claims, and to provide you with their services. They may collect personal
information including, but not limited to, your title, name, gender, date of birth, email address,
postal address, delivery address (if different), telephone number, mobile number, fax number,
payment details, payment card details or bank account details.

Other uses of your Personal Information

They may use your personal information for opinion and market research. Your details are
anonymous and will only be used for statistical purposes. You can choose to opt out of this at any
time. Any answers to surveys or opinion polls they may ask you to complete will not be
forwarded on to third parties. Disclosing your email address is only necessary if you would like
to take part in competitions. They save the answers to our surveys separately from your email
address.
They may further anonymize data about users of the Site generally and use it for various
purposes, including ascertaining the general location of the users and usage of certain aspects of
the Site or a link contained in an email to those registered to receive them, and supplying that
anonymized data to third parties such as publishers. However, that anonymized data will not be
capable of identifying you personally.
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Competitions

For any competition they use the data to notify winners and advertise our offers. You can find
more details where applicable in our participation terms for the respective competition.

Third Parties and Links

They may pass your details to other companies in their group. They may also pass your details to
their agents and subcontractors to help them with any of their uses of your data set out in their
Privacy Policy. For example, they may use third parties to assist them with delivering products to
you, to help them to collect payments from you, to analyze data and to provide them with
marketing or customer service assistance.

2. Cookies

The acceptance of cookies is not a requirement for visiting the Site. However they would like to
point out that the use of the 'basket' functionality on the Site and ordering is only possible with
the activation of cookies. Cookies are tiny text files which identify your computer to our server
as a unique user when you visit certain pages on the Site and they are stored by your Internet
browser on your computer's hard drive. Cookies can be used to recognize your Internet Protocol
address, saving you time while you are on, or want to enter, the Site. They only use cookies for
your convenience in using the Site and not for obtaining or using any other information about
you (for example targeted advertising). Your browser can be set to not accept cookies, but this
would restrict your use of the Site.

3. Security

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They have in place appropriate technical and security measures to prevent unauthorized or
unlawful access to or accidental loss of or destruction or damage to your information. When they
collect data through the Site, they collect your personal details on a secure server. They use
firewalls on our servers. Their security procedures mean that they may occasionally request
proof of identity before they disclose personal information to you. You are responsible for
protecting against unauthorized access to your password and to your computer.

4. Your rights

If you are concerned about your data you have the right to request access to the personal data
which they may hold or process about you. You have the right to require us to correct any
inaccuracies in your data free of charge. At any stage you also have the right to ask them to stop
using your personal data for direct marketing purposes.

CORPORATE AND BULK ORDERS

Get the best Discounts and deals for either bulk orders or b2b. On the Internet, B2B (business-tobusiness), also known as e-biz, is the exchange of products, services or information (aka ecommerce) between businesses, rather than between businesses and consumers. So, Dara.com
offers not only B2C but also B2B that involves enlarging the business sector as well the retail
sector of any country. A big order offer motivates the business environment and the sectors. The
corporate orders involve these followings:

1. EVERYDAY, buy in WHOLESALE/LARGE

QUANTITY
Profit from great deals all day

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Low wholesale prices

Secure onsite payment
Fast delivery
100% guaranteed products

2. HOW TO GET
MORE INFORMATION OR ORDER?
+880 1949777222
customer.care@daraz.com.bd

Daraz.com.bd snoop summary

This is a free and comprehensive report about daraz.com.bd. daraz.com.bd is hosted in Germany
on a server with an IP address of 91.236.122.166. The local currency for Germany is EUR ().
The website daraz.com.bd is expected to be earning an estimated $520 USD on a daily basis. If
daraz.com.bd was to be sold it would possibly be worth $189,829 USD (based on the daily
revenue potential of the website over a 12 month period). According to our google page rank
analysis, the url daraz.com.bd currently has a page rank of /10. daraz.com.bd possibly receives
an estimated 122,365 unique visitors every day - an insane amount of traffic!

Daraz.com.bd information and statistics

Website / Domain:

daraz.com.bd

Website IP:

91.236.122.166

Hosting Location:

Germany

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Local Currency:

EUR ()

Alexa Rank:

21,515

Google Index:

daraz.com.bd Google Links

Yahoo Index:

daraz.com.bd Yahoo Links

Bing Index:

daraz.com.bd Bing Links

History:

Vidaraz.com.bd on WayBackMachine

Daraz.com.bd traffic and earnings

Purchase/Sale Value:

$189,829 USD

Daily Revenue:

$520 USD

Monthly Revenue:

$15,829 USD

Yearly Revenue:

$189,819 USD

Daily Unique Visitors:

122,365

Monthly Unique Visitors:

3,724,405

Yearly Unique Visitors:

44,663,225
Note: All traffic and earnings values are estimates only.

Daraz.com.bd alexa traffic graph (6 month period)

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Shopping experiences from daraz

( on the basis of customer review)

Conclusion
Daraz.com.bd is one of the promising well-being progressive e-commerce related businesses.
Daraz is not only a domestic but also an international site to give you the maximum good
experiences of shopping and minimizing your time, effort and energy. In this century when the ecommerce businesses are playing significant role in the commercial customer based sectors the
Daraz.com is playing here a responsible and brighten role to enrich the e-commerce sectors.
Though its a new comer in the business field its doing great and have made a huge satisfied
customer market. The reviews of the customers shows not only the progresses but also the
upcoming bright future of the e-commerce sector with the play of Daraz.com.

Reference
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1.
2.
3.
4.
5.
6.

www.daraz.com.bd
www.daraz.pk
daraz.com.bd.w3snoop.com
https://www.google.com.bd/search?q=article
http://bd.geek-tools.org/en/website-promotion/daraz.com.bd
http://tribune.com.pk/story/749770/e-commerce-online-shopping-making-itsway-into-rural-areas/
7. http://blogs.tribune.com.pk/story/25826/oh-daraz-pk-why-you-do-me-likethat/

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