Grover Michael Murrell

Senior Technical Project Manager PMP

gmurrell99@gmail.com
502-618-3195
859-552-9513
CAREER SUMMARY (Senior Technical Project Manager PMP)
My background is that of a strong technically oriented project manager providing and managing hosting
solutions for Fortune 500 companies. I have a proven, practical experience covering all facets of IT from
requirements collection and analyses to delivery planning and management. Specific skill sets include
project support for virtualization design, cloud architecture and services design utilizing ITIL best
practices (esp. anticipation of risks). Current certifications including PMP, ITIL V3, VMware 4.1
and CCNA provide a strong base for managing large, technically complex projects:
Datacenter build-outs for client environment consolidation (physical: 10 datacenters to two datacenters)
Virtual Infrastructure Solutions
Healthcare Infrastructure Solutions (AMO, Welch Allyn, Humana)
IaaS, PaaS, SaaS (vCloud Director)
Financial Management (Cost Models, Earned Value Management)
Global Resourcing (Mexico, India, Canada, Europe, Singapore)
Vendor Management (AT&T, EMC, CenturyLink, VMware etc.)
Availability Management (High Availability and Disaster Recovery)
Project Management (PMP)
Infrastructure Project Manager (Server, Storage, Network)
Network Project Manager (Binary Star Dispatching Network)
Internet Project Manager: (Client Shared Internet Access Utility for Optical High Speed Access)
Project experience focused on the outsourcing of over 40 commercial accounts ranging from
pharmaceuticals to manufacturing. As part of a fully matrixed organizations I led large global teams
supervising architects, project managers and technical subject matter experts. Extensive interface with
client teams and C level facilitated management of client expectations and contract delivery dates.
PROFESSIONAL EXPERIENCE (2001-2015)
Senior Technical Project Manager
Nityo Infotech IBM/Cisco Senior Project Manager

8/2015-10/2015

Identified scope and stakeholders impacted by redesign of infrastructure cross verified with
contract and SOW this was an extension of my work with IBM since 2013.
Created communication plan for the stakeholders interviewed IBM and Cisco
Anticipated risks versus just reacting to problems not anticipated
Identified risks and owners for mitigation plans used lessons learned to leverage solutions from
similar projects I also leveraged my experience with dozens of projects across the country
Communicated daily with stakeholders, vendors and clients Agile Scrum by IBM leveraged
my Agile background to manage
Escalated as needed to meet schedule
Documented Findings for Improvement of Infrastructure by IBM and Cisco

Senior Technical Project Manager

IBM Century Link Shared Internet Access
10 million Total Contract Value

3/2013 8/2015

Grover Michael Murrell

Senior Technical Project Manager PMP

gmurrell99@gmail.com
502-618-3195
859-552-9513
Identified scope and stakeholders impacted cross verified with SOW and contract
Gathered requirements from stakeholders (Delta, CenturyLink, Freddie Mac, BHP etc.)
Wrote Proposed Delivered Requirements (PDR) cross verified with stakeholders and contract
Created communication plan for the stakeholders managed conflicts at my level before
escalating
Anticipated risks versus just reacting to problems not anticipated.
Identified risks and owners for mitigation plans during meetings ensured buy in from owners
Wrote project plan reviewed weekly with stakeholders, vendors and transition team
Created changes as required from project plan and tracked via change management
Tracked problems as action items with owners daily created punch out list for risks and
problems
Procured all equipment needed and tracked for managing budget tracked in dashboard
Communicated daily with stakeholders, vendors and clients.
Escalated as needed to meet schedules.
Saved 40-50% on internet access costs
Negotiated between vendors and IBM to meet requirements my collaborative approach and
technical background mitigated any miscommunications with vendors that could impact the
schedule
Environments Hypervisor, Unix / Wintel, Storage and Network for clients on IBM floor space
Worked with technical team during build out to ensure project plan was on track my technical
background enabled me to see technical project issues that would impact the schedule that others
would miss

Senior Technical Project Manager

City of Lexington
1 million Total Contract Value

2012-2013

Established directive as directed by management to improve PeopleSoft (PS) service levels

Assessed PS datacenter services using ITIL V3 to improve meeting of service levels my
technical background with change, problem, availability and ITIL disciplines enabled me to make
improvements such as automation of processes
Identified stakeholders
Created communication plan for the stakeholders my experience with executives gave me
insight into the City of Lexingtons leaders mission (taxes, physical infrastructure, police etc.)
Gathered requirements from City of Lexington Datacenter staff established rapport with staff
since I understood their technical roles
Added risk of lack virtualization skills to risk register to be mitigated by training
Added VMware expert to expedite virtualization training
Recommended reducing the number of platforms supported to reduce complexity
Recommended consolidating servers to one datacenter leveraging VMware enabling portability
and agility my VCP certification training enabled me to understand their VMware requirements
Provided high level project plan with team input to implement recommendations (private cloud
using VMware with Cisco) to reduce complexity leveraged cloud and consolidation capabilities
Environment: Red Hat, Oracle 11g, VMware 4.1, Cisco switches, SAN (IBM N series), IIS
Saved 5 million dollars from consolidation savings (lower costs of support for
fewer machines

Grover Michael Murrell

Senior Technical Project Manager PMP
gmurrell99@gmail.com
502-618-3195
859-552-9513

Senior Technical Project Manager

Humana (KForce)
1 million Total Contract Value

2012

Established objective was to decrease the risk of security attacks on Humana

Gathered security requirements from stakeholders my background as a business consultant
enabled me to understand their business concerns over security (losing clients)
Identified risks impacting Healthcare support
Created communication plan for the stakeholders
Created solution with Humana Datacenter staff leveraged my technical background to review
solution with subject matter experts
Advised to conduct vulnerability tests to detect network weaknesses added to risk register
Added risk of Denial of Service attacks to risk register to be mitigated by security training
Added DOS expert to monitor and trap DOS attacks
Provided high level project plan to roll out solution to decrease the risk of attacks
Environment: IIS, Cisco, z/OS, SNMP, remote sensors (IPD, IPS) my mainframe and network
technical background enabled me to understand what was needed for security
Decreased the risk of losing customers and money due to security attacks

Senior Technical Project Manager

Virima Technologies (Digital Marketing)
1 million Total Contract Value

2011-2012

Gathered virtualization requirements from stakeholders at the agency remote sites

Managed technical team of 10 SMEs per project plan to roll out virtualization and consolidation
of Diversified Agency Services sites
Verified the feasibility of virtualizing the applications some applications required huge
bandwidth (LAN) with other applications and were not good candidates for moving to a
centralized site for virtualization that could not support the bandwidth requirements across the
WAN leveraged my networking background to assess their networking requirements for
bandwidth
Created project plan with SMEs to roll out solution leveraged technical background to ensure
plan was integrated across all silos
Communicated project plan with team and stakeholders to install VMware on blades to cut costs
via consolidation of physical servers (P2V) leveraged physical and virtual consolidation
Created SOW plus associated labor, software and hardware costs
Environment: Window 2003, VMware 4.1, Cisco, SQL, DB2, z/OS, AIX, TSM, IIS
Saved 3 million due to less support of fewer servers
Senior Technical Project Manager
Secure-48 - C&G Railroad
2010
3 million Total Contract Value

Gathered requirements from client stakeholders of the C&G Railroad Company.

Wrote project plan to meet requirements and reviewed with stakeholders and SMEs

Grover Michael Murrell

Senior Technical Project Manager PMP

gmurrell99@gmail.com
502-618-3195
859-552-9513
Managed 20 SMEs to roll out per project plan the virtual infrastructure to cut costs my
technical background enabled me to assess the technical plans were viable and integrated
Between projects I became certified in networking CCNA, VMware (virtualization), ITIL
and PMP - online as well as on campus to anticipate the next wave of technology

Senior Technical Project Manager

WaMu - Chase Bank Buy Out Siemens
85 million Total Contract Value

In response to a request for proposal from a prospective client, I documented

requirements to cut costs as much as possible (due to severe budgetary constraints) and
solution approach
Reviewed contractual deliverables with the domestic and the offshore delivery team
Wrote with technical team, solution plus statement of work (SOW) and budget
Reviewed performance measurement baseline with team to determine if the deliverables
in scope would be delivered on time and within budget
Added risk of client solvency to risk register prevented loss of accounts via Chase Bank
Reviewed risks at all meetings.
To cut costs in the plan, Support Services (Systems/Network Administrators, Helpdesk
etc.) would be moved offshore leveraged Global Resourcing (approximately 80% off
shore 20% onshore) worked around the clock with Siemens international team from
India, Germany and US to create detailed off shoring solution
Managed client and delivery teams (40 SMEs) to transition services to the Global
Delivery Team leveraged my data center experience in moving clients to Siemens data
centers
Environment: Window 2003, HP-UX, Oracle, NetApp, IIS

Senior Technical Project Manager

Welch Allyn and Handheld IBM
40 million Total Contract Value
Healthcare

2007-2009

2006 - 2007

Provided High Availability and Disaster Recovery for critical applications

Developed relationship with stakholders to obtain support for execution of our plans
Reviewed plans, solutions, and risks with stakeholders face to face for 18 months this
helped us with issues since we worked together as one team versus us and them every
line of the SOW and contract was reviewed by me and the client face to face. Every
question or issue was addressed in the face-to-face meetings to avoid delays in delivery.
Welch Allyn extended the five-year deal to ten years after the transformation they
were delighted with the stringent management processes and testing to ensure
projects were successful.
Environment: Array replication (DR), SAP, Netapp (SNAP Mirror), Cisco, VMware, HA
Senior Technical Project Manager
AMO-IBM
2003 2005
30 million Total Contract Value

Grover Michael Murrell

Senior Technical Project Manager PMP
gmurrell99@gmail.com
502-618-3195
859-552-9513
Interviewed the stakeholders (from technicians to C-level stakeholders) to gather
infrastructure requirements to cut costs and to accelerate the roll out of new projects via
virtualization. Created SOW and worked with team to create project plan
Determined main requirement was to accelerate roll out of new projects via
virtualization.
Managed 10 SMEs per project plan to accelerate roll out of infrastructure for new
projects leveraged technical background to ensure the plan the was integrated and met
all stakeholder requirements
Added blade expert to enable booting the blades from the SAN
Implemented VMware on blades using Plate Spin to transfer system images to new
HW
Coordinated infrastructure plan with application integrator, Anderson Consulting
constant communications with the application stakeholders was instrumental to the
success of this project
Managed the vendors (AT&T, EMC) leveraged my vendor background to communicate
with vendors ensured vendor service levels were in place to ensure vendor compliance
Used the project test plan to conduct quality tests of solution using automated scripts
prevented costly outages
Connected IBM Midwest Datacenter to support AMO traffic to the disaster recovery
system in Lexington decreased loss of customers due to major outages
Rolled out VMware infrastructure to accelerate the creation of new environments by the
client on demand
Environment: VMware Cloud Director, Cisco, Netapp, IBM blades H series, MDS SAN,
SAP ECC 6.0
Senior Technical Project Manager
LAM--IBM
2001- 2002
50 million Total Contract Value
Interviewed client SMEs along with C-level stakeholders to gather details on
requirements translated business requirements into technical requirements since my
business and technical background enabled me to quickly map the business requirements
to technical requirements without contacting multiple teams
The main requirement for this deal was that the customer was to pay only for their usage,
no capital was needed for servers, network and storage infrastructure used
operating expenses for usage instead of capital expenses for hardware and software
money saved can be invested in other projects for greater ROI for IT dollars
Wrote project plan to roll out IaaS solution
Created communication plan to meet with key stakeholders to stay on same page
Tracked risks via punch out list to mitigate risks
Managed a team of 30 SMEs to roll out Hosted Managed Services Infrastructure for
virtualization of servers, storage and networking
Determined costs of solution using top-down cost model (SAGE)
Managed project team to install Tivoli Universal Management Infrastructure to allocate
and release resources as needed
Environment: z/OS, DB2, Shark, UMI

Grover Michael Murrell

Senior Technical Project Manager PMP
gmurrell99@gmail.com
502-618-3195
859-552-9513
Education:

Carnegie Mellon University - Outsourcing Capability Model

Pace University MS Computer Science: Networking
UK BA (Soc)
Honors Program (top 2%)
Phi Beta Kappa
Awards/ Certifications:

IBM Directors Awards (3 Time Winner)

Nominated and Selected as an IBM Star (top 10%)
High Availability Award (eliminated single points of failure)
Directors Award for Welch Allyn (IBM Boulder)
Directors Award for Handheld (IBM Boulder)
PMP (PMI), ITIL V3, CCNA (Cisco), VCP4 (VMware)