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Documentos de Profesional
Documentos de Cultura
Kata Creates Culture
Kata Creates Culture
Creates
Culture
KATA CREATES CULTURE
Mobilize and focus capability in your organization
by coaching and practicing the Improvement Kata
Mike Rother
July 2012
Mike Rother
TOYOTA KATA
TOYOTA KATA
A QUICK EXPERIMENT
Take a moment... please cross your arms.
Then re-cross them the other way.
Mike Rother
TOYOTA KATA
Unconscious
Thinking
Mike Rother
Deliberate
Thinking
TOYOTA KATA
TOYOTA KATA
Mike Rother
TOYOTA KATA
Deliberate
Practice
develops
Unconscious
Thinking
TOYOTA KATA
Mike Rother
TOYOTA KATA
Constantly
under
construction
Mike Rother
TOYOTA KATA
TOYOTA KATA
10
WHATS A KATA?
A kata is a routine you practice deliberately,
so its pattern becomes a habit
TOYOTA KATA
11
Affects
This is automatic,
unconscious
daily practicing
Organizational
Culture
Routines
Habits
Rituals
Norms
Teaches
Mindset
and
behavior
Coaching by
managers
needed here
What organizational
culture, mindset and
behavior do you want?
What do you want
your managers to be
teaching / coaching?
Mike Rother
Every manager is
automatically a
teacher, because they
teach & reinforce your
organizations
prevailing culture.
TOYOTA KATA
12
Predictable Zone
Our Current
Knowledge
Threshold
Mike Rother
le
c
a
t
s
?
ear
l
c
n
U itory
Terr
We
want to
be here
next
TOYOTA KATA
13
Understand
the
Direction
Grasp the
Current
Condition
Establish the
Next Target
Condition
Tar get
Condition
CHECK
CC
What challenge
are we striving
to meet?
Mike Rother
What is the
processs
current pattern?
What pattern
do you want to
have next?
PLAN
Go
and
See
DO
TC
The 5
Questions
A step-by-step
discovery process
between where we
are and where we
want to be next.
TOYOTA KATA
14
Mike Rother
TOYOTA KATA
15
TOYOTA KATA
16
DELIBERATE PRACTICE
Its commonplace in sports and music,
why not also in business!
I wonder how
todays game
will go?
TOYOTA KATA
17
Learner
Coach
Improvement
Kata
Mike Rother
Coaching
Kata
TOYOTA KATA
18