Documentos de Académico
Documentos de Profesional
Documentos de Cultura
Confidentiality Level
GSM BSC
INTERNAL
Product Version
Total 88 pages
Prepared
by
GSM&UMTS Network
Performance Research Department
Date
Reviewed
by
Date
Reviewed
by
Date
Granted by
Date
2010-07-05
INTERNAL
Change History
Date
Version
Description
Author
2010-06-01
V 0.1
Shi Juan
2010-07-04
V 1.0
1.
Xu Chenhui, Xu
Pengfei, Shi Yuan
2.
3.
2010-07-25
2016-1-6
V 1.1
Huawei Confidential
Zhi Jianwei, Xu
Chenhui
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Contents
1 Background................................................................................10
2 Basic Principles........................................................................... 11
2.1 (E)GPRS Networking Architecture and Application.......................................................................................11
2.2 Introduction to CQT and DT...........................................................................................................................12
2.3 Performance Baseline of the (E)GPRS Network.............................................................................................12
2.4 Introduction to the Algorithm..........................................................................................................................13
2.4.1 Introduction to Channel Resource Management Algorithm...................................................................13
2.4.2 Introduction to Link Quality Management Algorithm...........................................................................14
2.4.3 Mechanism of Link Synchronization/Channel Synchronization............................................................16
3 KPI Definitions............................................................................18
3.1 DT KPI (DT/CQT)...........................................................................................................................................18
3.2 Traffic Statistics KPI........................................................................................................................................18
4 Troubleshooting Process..............................................................20
4.1 Process for Troubleshooting Data Transmission Rate Problem......................................................................20
4.1.1 General Idea for Troubleshooting...........................................................................................................20
4.1.2 Process for Troubleshooting DT KPI (DT/CQT) Problem.....................................................................22
4.1.3 Process for Troubleshooting Traffic Statistics KPI Problem..................................................................28
4.1.4 Process for Troubleshooting User Complaint Problem..........................................................................33
4.2 Explanation of Each Action in the Troubleshooting Process...........................................................................36
4.2.1 Data Collection.......................................................................................................................................36
4.2.2 Parameter Health Check.........................................................................................................................42
4.2.3 Troubleshooting of Fault Alarms of Important Devices and Transmission............................................42
4.2.4 Troubleshooting of Test Cases................................................................................................................43
4.2.5 Key Parameter Mapping Check.............................................................................................................45
4.2.6 Preliminary Analysis of KPIs and Formula Mapping............................................................................47
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5 Feedback.................................................................................... 79
5.1 Troubleshooting Checklist for Data Transmission..........................................................................................79
6 Appendix.................................................................................... 83
6.1 Guide to Preliminary Troubleshooting of a Single Point Based on the TEMS Log........................................83
6.1.1 Using the TEMS Log to Find the Faulty Cell with Insufficient Downlink Used Timeslots..................83
6.1.2 Using the TEMS Log to Find the Cell with High Multiplexing Degree................................................84
6.1.3 Using the TEMS Log to Find the Cell with Low Usage of High Coding..............................................84
6.1.4 Using the TEMS Log to Find the Location with Frequent Cell Reselections and RA Updates.............85
6.2 Guide to the Measurement Criteria for the Abis Transmission Resources......................................................85
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Figures
Figure 2-1 GPRS networking................................................................................................................................11
Figure 4-1 Overall troubleshooting process..........................................................................................................21
Figure 4-2 Legend.................................................................................................................................................23
Figure 4-3 Terminal troubleshooting....................................................................................................................23
Figure 4-4 Troubleshooting of the Gb interface and upper interfaces..................................................................24
Figure 4-5 B-side troubleshooting........................................................................................................................26
Figure 4-6 KPI troubleshooting process (a)..........................................................................................................29
Figure 4-7 KPI troubleshooting process (b)..........................................................................................................31
Figure 4-8 Complaint troubleshooting process.....................................................................................................33
Figure 4-9 Tracing the single user signaling by using the LMT tool....................................................................38
Figure 4-10 Wireshark Network Analyzer............................................................................................................39
Figure 4-11 Capture Options.................................................................................................................................40
Figure 4-12 Using the Wireshark to capture packets............................................................................................41
Figure 4-13 Saving captured packets....................................................................................................................41
Figure 4-14 Using the TEMS tool to open the log file.........................................................................................49
Figure 4-15 Using the TEMS tool to play back the log file..................................................................................50
Figure 4-16 GSM PDP context in the TEMS log.................................................................................................50
Figure 4-17 Layer 3 message in the TEMS log....................................................................................................50
Figure 4-18 GSM PDP context in the TEMS log.................................................................................................51
Figure 4-19 Layer-3 message in the TEMS log....................................................................................................51
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Figure 4-20 PDP activation acceptance message in the single user signaling......................................................51
Figure 4-21 Using the TEMS to open the PDP context........................................................................................52
Figure 4-22 PDP context.......................................................................................................................................52
Figure 4-23 Attach request....................................................................................................................................54
Figure 4-24 Packet resource request.....................................................................................................................54
Figure 4-25 Downlink LLC PDU.........................................................................................................................55
Figure 4-26 Using the Wireshark tool to open the specific file............................................................................58
Figure 4-27 Captured packet information in the Wireshark.................................................................................59
Figure 4-28 Captured packet information in the Wireshark.................................................................................59
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Tables
Table 2-1 Requirements of different coding schemes for the Um interface.........................................................15
Table 2-2 Requirements of different coding schemes for the timeslots on the Abis interface..............................15
Table 4-1 Comparison between test scripts...........................................................................................................44
Table 4-2 List of mappings of the key parameters................................................................................................45
Table 4-3 Troubleshooting checklist for the transmission bandwidth...................................................................62
Table 4-4 TEMS log report...................................................................................................................................64
Table 4-5 TEMS Log report..................................................................................................................................66
Table 4-6 Troubleshooting checklist for the air interface quality.........................................................................67
Table 4-7 Troubleshooting checklist for the Abis transmission quality................................................................69
Table 4-8 TEMS log report...................................................................................................................................71
Table 4-9 Troubleshooting checklist for the radio channel resource....................................................................72
Table 4-10 Troubleshooting checklist for the transmission resource....................................................................73
Table 4-11 TEMS log report..................................................................................................................................76
Table 4-12 Troubleshooting checklist for access performance and call drop performance..................................77
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Acronym or
Abbreviation
Full Spelling
GSM
GPRS
EGPRS
Enhanced GPRS
PS
Packet Service
KPI
DT
Drive Test
CQT
LLC
RLC
RTT
PCU
SGSN
GGSN
C/I
MSS
BEP
Abis
Gb
Gi
SIM
TBF
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Acronym or
Abbreviation
Full Spelling
TCP
IP
Internet Protocol
IR
Incremental Redundancy
LA
Link Adaptation
RA
Radio Access
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Background
In the last few years, the GSM data service has rapidly developed. How to solve the problem
of the performance KPIs for the data service is a major concern for the existing network.
Currently, the deliverable GSM networks involve new networks and migration networks. The
assessment methods include drive test (DT)/call quality test (CQT) key performance
indicators (KPIs) and traffic statistics KPIs. There are two assessment criteria, including
"better than the original network" and "reach the target value". In addition, customers are also
concerned about the problem handling scenario of a user complaint. The analysis method
varies from scenario to scenario. This document describes how to troubleshoot and locate data
transmission problems according to NE and related factors and provides solutions. This
enhances the readability and operability of the document and helps really troubleshoot
problems.
This document applies to V9R8 and V9R11.
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Basic Principles
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Figure 1.1 shows a typical GPRS networking mode based on E1 transmission. Each interface
supports direct connection. Timeslot cross devices, that is, DXX devices, can be used for
transmission on the Gb interface and the G-Abis interface. If the external PCU is installed, the
PCU provides the Gb interface. The Pb interface between the PCU and the BSC usually
adopts the E1 direct connection mode.
The algorithm for adjusting the coding scheme is also referred to as the link quality control algorithm, or
IR/LA algorithm. The reason for adjustment is that the required wireless quality, that is, C/I ratio, varies
with the coding schemes. For a specific C/I ratio, a proper coding scheme should be employed, to help
achieve the optimal balance between the data amount sent per unit time and the retransmission rate, thus
maximizing the transmission rate.
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Assume that the MSS value of the TCP negotiated between the server and the MS is 1460.
This is the default size of a TCP/IP data packet sent on the Ethernet. The data packet is
encapsulated according to the Ethernet protocols and a 20-byte TCP header and a 20-byte IP
header are added. The MTU value of the intermediate network is 1500. That is, no
fragmentation is performed. The size of an LLC PDU negotiated between the MS and the
SGNN is 506. The MSC9 coding scheme is employed on the Um interface.
Actually, if the MSS value is 1450 bytes, the data can be fragmented into three SNDCP packets to
achieve the highest encapsulation efficiency. When the MSS value is 1460 bytes, the efficiency to the
LLC layer is calculated as follows: 1460/ (1460+20+20+13+24) = 94.99%. When the MSS value is 1450
bytes, the efficiency to the LLC layer is calculated as follows: 1450/ (1450+20+20+10+18) = 95.52%.
For an EGPRS network, when the MCS9 is employed, the theoretical rate of a single channel
is 59.2 kbit/s. If four channels are used for transmission, one channel will be used as the
control channel. The control information accounts for about 19% of the data on the channel
before the Uplink ACK/NACK optimization scheme in uplink extension mode is
incorporated, and the control information accounts for about2% of the data on the channel
after the preceding optimization scheme is incorporated. Therefore, the data rate is 59.2 x (42%) = 235.616 kbit/s. Multiply the rate by the efficiency of the LLC layer to get the
maximum rate at the application layer in ideal situation, that is, 235.616 kbit/s x 95.52% =
225.06 kbit/s.
To achieve a rate close to the theoretical limit, do as follows: Download a large-sized file.
During the first stage of download, the TCP connection is just established, and the TCP uses
the slow start mechanism. Slow start means that the TCP layer sends data at a slow rate to
avoid network congestion when the TCP layer does not know the network transmission
bandwidth or quality or when the network transmission bandwidth is reducing or the
transmission quality is degrading. Therefore, the volume of the initially sent data is
insufficient. Each node tries not to discard packets, frames, or blocks. These nodes refer to the
IPBB, core network, Gb interface, PCU, G-Abis interface, BTS, and Um interface, as shown
in 2.1.1 IStep 1Figure 1.1. The flow control at each interface cannot be controlled to the
extent that the data is not enough for sending. The bandwidth of the radio interface must be
guaranteed and a maximum number of channels should be occupied. Currently, the multislot
capability of most testing MSs is 10 or 11, and a maximum of four downlink timeslots can be
occupied. The channels are not multiplexed by other MSs, and the MCS9 coding scheme can
be used steadily.
In the scenario where the radio environment condition is desirable (with the average C/I 25
dBm and not lower than 20 dBm), and the radio resources are sufficient, the DT test rate
baseline is 130 kbit/s, and the CQT test rate baseline is 200 kbit/s.
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corresponds to the multislot capability of the MS. In addition, the algorithm balances TBFs
among channels when possible. Block resources are allocated in the following principles: The
bandwidth for GBR users is guaranteed. The best fairness is achieved. That is, the polling
mechanism is used for the TBFs that are multiplexed onto the same channel.
The entire channel resource management algorithm consists of channel allocation, dynamic
channel conversion/release, and load balance. Channel resources consist of the channel pool
of CS (CSD) and the channel pool of PS (PSD). After configuration, static PDCHs are
grouped to the PSD, and dynamic PDCHs are grouped to the CSD. Dynamic channel
conversion is to group part of CSD channels to the PSD. The dynamic channel conversion can
be triggered by the following conditions: inadequate multislot capability, EGPRS MS
assigned to a GPRS channel, and load exceeding the Uplink Multiplex Threshold of Dynamic
Channel Conversion/Downlink Multiplex Threshold of Dynamic Channel Conversion.
Channel allocation is to assign the optimal channel group in the PSD to the MS. Load balance
is to redistribute all TBFs within a timed cycle, to balance the load among channels.
The channel resource is an important factor that affects the rate. In addition, the channel
multiplexing degree is another important factor. For the same channel, if only one user uses it,
the rate can reach 59.2 kbit/s in MSC9 coding mode. However, if three users use it, the rate
for each user can reach only 59.2/3 = 19.7 kbit/s in MSC9 coding mode.
The multislot capability of an MS refers to the maximum number of downlink and uplink channels that
the MS supports. The multislot capability of a common testing MS is 10 or 11, supporting two allocation
schemes: the allocation scheme of three downlink channels and two uplink channels or the allocation
scheme of four downlink channels and one uplink channel. MSs that support the EDA function and with
the EDA function enabled can also support the allocation scheme of two downlink channels and three
uplink channels.
In two-phase access or 11-bit one-phase access stage, the PCU can obtain the multislot capability of an
MS. For 8-bit onephase access, the PCU does not know the multislot capability of the MS at first. But
the attachment request sent by the MS carries the multislot capability of the MS. Thus, the SGSN can
obtain the multislot capability information. After the TBF of the MS is established, the PCU can obtain
the multislot capability of the MS through the timed RA capability update flow between the PCU and
the SGSN.
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1.
Wireless environment. Figure 1.1 shows the quality of wireless signals required by the
coding schemes.
Required Receiving
Level of the MS
(dBm)
MCS1
102
13
MCS2
101
15
MCS3
99
16.5
MCS4
97
19
MCS5
98
18
MCS6
96
20
MCS7
93
23.5
MCS8
90.5
28.5
MCS9
86
30
2.
3.
Number of timeslots on the Abis interface. Figure 3.1 describes the number of 16 kbit/s
Abis interface timeslots required by the coding schemes.
Figure 3.1 Requirements of different coding schemes for the timeslots on the Abis interface
EGPRS
GPRS
Number of Required 16
kpbs Timeslots on the Abis
Interface
MCS1-MCS2
CS1-CS2
MCS3-MCS6
CS3-CS4
MCS7
MCS8-MCS9
The timeslot on the Abis interface can serve as: a statistically multiplexed signaling link (one
OML for each BTS; one RSL for each TRX); a voice channel (one 16 kpbs timeslot is
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required for each channel); a PDCH (several 16 kbit/s timeslots are required for each channel.
One is called the main link, and other links are sublinks.)
In the case that the Flex Abis function is not enabled, the voice channel and PDCH is bound to
one 16 kbit/s timeslot during timeslot configuration. For the MSs that are performing the
packet service, if the coding scheme should be adjusted and the Abis resources are required,
apply for idle timeslots on the Abis interface. If the application is approved, adjust the coding
scheme. When the coding scheme is lowered, the release of Abis resources will not be
triggered. When the channel is idle, the Abis resources are released when Timer of Releasing
Abis Timeslot times out.
In the case that the Flex Abis function is enabled, the Abis timeslot is not bound to a channel
during channel configuration. An Abis interface timeslot is applied and bound when the
channel is activated. That is, the original main link is also grouped into the idle Abis resource
pool. Based on the principle that the CS service is preferred, a channel should be
preferentially assigned to the CS service. If no Abis timeslot is available, the channel that is
earlier assigned to the packet service will be preempted.
Therefore, when idle timeslots are insufficient:
Configure all the remaining timeslots as idle timeslots in the case that the Flex Abis
function is disabled. Check whether the customer uses DXX devices for timeslot cross. If
DXX devices are used, the number of available timeslots is not certainly the number of
timeslots on the E1. In this case, ask the customer about the number of available
timeslots
Calculate the signaling link multiplexing degree according to the traffic model.
Increasing the multiplexing degree can conserve Abis interface resources
Enable the Flex Abis function to help realize sharing of the Abis interface resources
Abis interface resources of Huawei products are divided into resource pools in the unit of BTS, and all
cells of a BTS share the Abis resources. In addition, for cascaded BTSs, part of the Abis interface
timeslot resources of the upper-level BTSs should be reserved for the lower-level BTSs.
You can set the MaxAbisTSOccupied parameter to specify the maximum number of Abis interface
timeslots that can be bound on a carrier.
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signaling frames in CS1, and the sublinks send idle information frames. These frames also
contain synchronization headers. Therefore, certain changes to the synchronization headers
are acceptable. But if the synchronization headers change once in every ten minutes, the PCU
will restrict the frames in high coding scheme.
If synchronization of the main link fails, synchronization of the channel fails. If
synchronization of a sublink fails, the coding scheme will be adjusted. When the transmission
quality on the G-Abis interface is decreased to a certain level, synchronization of the link
fails. The transmission quality on the G-Abis interface is reflected by the frame error rate on
the G-Abis interface. The frame error rate on the G-Abis interface is calculated through the
following formula: frame error rate on the G-Abis interface = (Number of Received Check
Error TRAU Frames + Number of Received Out-of-Synchronization TRAU Frames)/
(Number of Sent Valid TRAU Frames + Number of Sent Empty TRAU Frames).
If the frame error rate is less than 10e-5, the link is of good quality, and the MS can transmit
data steadily
If the frame error rate is between 10e-5 and 10e-4, it has certain impact on the data rate the
MSs in transmission state.
If the FER is higher than 10e-4, the link is quite unstable and tends to be out of
synchronization. In this case, an MS can hardly transmit a large amount of data.
Possible causes of a high frame error rate or loss of synchronization on a link on the G-Abis
interface are as follows: loss of synchronization of the E1 clock with the Um interface clock
of the BTS and unsteady transmission quality. You can check whether the high frame error
rate or loss of synchronization is caused by transmission problems by performing local or
remote loopback at the BTS side. You can also connect the test tools to both ends to capture
data packets for analysis.
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KPI Definitions
Downloaded data amount in unit time, namely, accumulated download data amount each
time/Accumulated consumed download time each time
2.
Weighted Formula
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Unweighted Formula
Weighted formula: Seeing that the weights are different between large services and small
services, you should prevent the small services from affecting the KPIs for the entire
network.
Unweighted formula: This is a traditional statistical method using the number of bytes
divided by the length of time.
The statistics results are quite different when you use different formulas. If the statistical rate
is 90 kbit/s for the unweighted formula, the statistical rate is about 130 kbit/s for the weighted
formula. The field engineers should be clear about the difference between these formulas.
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Troubleshooting Process
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For the troubleshooting of the DT KPI on the N side, because tool implementation is not completely
achieved at present, if you feel it hard to operate as a field engineer, you can choose to troubleshoot
whether packets are lost over only the Gb interface. (They can ignore the troubleshooting of packet loss
over the upper interfaces of the Gb interface or on the B side.) You can then choose to troubleshoot the B
side at a later time.
Figure 1.1 shows the overall troubleshooting process. you should first follow the public action
process, and then follow the action processes for different scenarios.
The public actions, including data collection, parameter health check, important device alarm
troubleshooting, and test case troubleshooting must be taken regardless of what the scenario
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is. You can hold Ctrl, and then click the related action for specific description. The public
actions must be first taken because the troubleshooting of any problem in any scenario always
needs these actions. In addition, the troubleshooting related to the public actions is a basis for
subsequent troubleshooting. The subsequent troubleshooting works only if these basic
problems are solved.
The subsequent actions are involved in different scenarios, including DT KPI problem
scenario, traffic statistics KIP problem scenario, and user complaint problem scenario. The
troubleshooting policy and process vary from scenario to scenario. Figure 1.1 shows the major
links for each scenario. These links will be described in specific steps in detail in later
sections.
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About Step 1
Prevent the possible occurrence of terminal problems. You need to troubleshoot the following
problems:
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Insufficient subscription capability: Test whether there is a restriction on the SIM rate,
whether the RLC layer of the UE uses the acknowledged mode (AM), and whether the
LLC layer uses unacknowledged mode (UM).
Laptop problem: Check whether multiple connections cause other irrelevant data
interaction during the test. The data interaction affects the rate and the determination of
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the service type. You also need to check whether the laptop settings are incorrect, which
cause the rate problem.
Terminal problem: To troubleshoot the terminal problem, you need to determine the RA
capabilities of the terminal related to the rate, including the supported bands and whether
the terminal supports multiple timeslots). You also need to check for the terminal
compatibility problem.
For details about the troubleshooting description, input, and output of each part, see later
sections in this document. (You can hold Ctrl, and then click for details of each part.)
Figure 1.1 Troubleshooting of the Gb interface and upper interfaces
About Step 2
Prevent the possible occurrence of Gb and upper interface problems. You need to troubleshoot
the following problems:
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Check for packet loss over the Gb interface: Determine the problem by analyzing the Gb
interface signaling and provide the analysis report.
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Check for packet loss over the upper interfaces of the Gb interface: Determine the
problem by analyzing the signaling of the upper interfaces of the Gb interface signaling
and provide the analysis report.
Check for packet loss over the Gb and upper interfaces: If packet loss occurs over the
upper interfaces of Gb, check whether the loss occurs on the core network, from the core
network to the server, or on the server. The purpose is to fully determine whether it is a
problem of the core network, and further urge the core network to solve the problem. In
addition, provide the analysis report.
For details about the troubleshooting description, input, and output, see later sections in this
document. (You can hold Ctrl, and then click for details of each part.)
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About Step 3
After troubleshooting other NEs, you need to troubleshoot the B side, including resource
performance troubleshooting and data transmission troubleshooting.
Data transmission performance troubleshooting: There are some factors that affects the
data transmission performance, including high coding ratio, BLER, retransmission ratio,
cell reselection, and routing area (RA) update (for the DT only). (For details, see
6.1"Guide to Preliminary Troubleshooting of a Single Point Based on the TEMS Log.")
High coding ratio: If the problem is possibly caused by insufficient timeslots during
idle transmission or air interface quality, you need to further analyze the Abis
application traffic statistics to troubleshoot them.
BLER: A high BLER is possibly caused by frame errors during transmission or by the
air interface quality, you need to further analyze the BLER traffic statistics to
troubleshoot them.
Cell reselection and RA update (for the DT only): If cell reselection or RA update
occurs frequently, it will seriously affect the DT rate (not the CQT rate), you need to
check whether the parameters related to cell reselection in the field network planning
are correct.
You need to check the preceding five factors at the same time, and then summarize the
analysis results and provide the related analysis reports. For details on how each factor affects
the download rate, see 4.2.14"Impact of Each Factor" and examples in this section.
If the field engineers need to discuss with the R&D engineers, the R&D should provide the
recommendation on the adjustment of the configuration parameters according to the analysis
report of the existing network. The parameter settings are then used on the existing network
and retested. If the transmission rate meets the requirement, it indicates that the problem is
solved.
If the transmission rate does not meet the requirement, you need to focus on troubleshooting
the air interface quality. This step is most complicated, and therefore it is carried out at the
end of the process.
For details about the troubleshooting description, input, and output, see later sections in this
document. (You can hold Ctrl, and then click for details of each part.)
If the problem is still not solved after the process is complete, the field engineers need to
further process the problem.
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About Step 1
Troubleshoot the effectiveness of the assessment formula. You need to check whether the
formula and the KPI value meet the requirements.
Check whether the formula meets the requirement: First, you need to check whether the
KPI formula reflects the contents that the customer expects to measure. The formula has
no deviations or mistakes. In case of KPI comparison with other competitors, you should
check whether the competitors' formulas are reasonable, whether our formula is better,
and whether our formula matches the formulas of other competitors.
Check whether the KPI value meets the requirement: Check whether the KPI value is
quite different from the baseline value and obtain the difference.
Discussion between the field and R&D engineers: The field engineers provide the R&D with
the effectiveness analysis report. According to the report, the R&D engineers should
determine whether something is wrong with the formula and whether the KPI values fail to
meet the commitment. The R&D should also provide the formula modification suggestion,
difference for improving the KPI values, and reasonable KPI values.
If the transmission rate still cannot meet the requirement after the formula and KPI value are
modified, continue with the next step.
About Step 2
Troubleshoot the TOP cells and check whether it causes the problem.
According to the assessment KPI for cell-level traffic statistics, view the distribution
status. Then, determine whether the TOP cells exist according to the average KPI value.
If the TOP cells are found, analyze whether the KPI for the entire network meets the
requirement. If the KPI meets the requirement, you can determine that it is a TOP cell
problem.
Continue to analyze the TOP cells, especially check the parameters, hardware, and links.
If no problem is found, you need to further analyze the related KPIs. For details on how
to analyze these KPIs, see Step 3.
If it is not a TOP cell problem, or the KPI for the entire network does not meet the
requirement after the TOP cell problem is solved, continue with Step 3.
For details about the troubleshooting description, input, and output, see later sections in this
document. (You can hold Ctrl, and then click for details of each part.)
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About Step 3
In this step, you need to analyze the problem by using the associated KPIs from different
dimensions. The purpose is to find the major factor that affects the transmission rate. You
need to troubleshoot the resource, transmission, and air interface quality at the same time.
Resource troubleshooting: The transmission rate is affected if the available PDCHs are
insufficient or the multiplexing degree is too high. Insufficient transmission prevents the
PDCHs from using high coding and further affects the transmission rate. Based on the
related traffic statistics, determine whether the preceding problems exist, provide the
analysis report, and adjust the related parameters. For a migration network, you need to
check whether the resource parameters match before and after the migration.
Air interface quality troubleshooting: Based on the related KPIs, determine whether there
is a problem of the air interface quality and provide the analysis report.
If no problem is found after you troubleshoot the preceding factors, the problem cannot be
monitored or solved by using the KPIs. In this case, continue with Step 4 and use the DT
method for further troubleshooting.
Deep optimization: If the problem is still not solved after you take the preceding
measures, you need to start channel configuration adjustment (recommended by the
R&D), expansion, and site-level troubleshooting of the air interface quality for deep
optimization. For details, see the GSM BSS Network KPI (Uplink-Downlink Balance)
Optimization Manual, GSM BSS Network KPI (Network Interference) Optimization
Manual, and GSM BSS Network KPI (Network Coverage) Optimization Manual.
If the transmission rate still cannot meet the requirement, continue with Step 4 and use the DT
method for further troubleshooting.
About Step 4
Carry out the CQT/DT test, and then collect the data for analysis.
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Select a typical cell for the CQT/DT test. According to the data, further troubleshoot the
problem. For details about the troubleshooting method, see the DT KPI troubleshooting
process. Then, provide the preliminary report.
For details about the troubleshooting description, input, and output, see later sections in
this document. (You can hold Ctrl, and then click for details of each part.)
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About Step 1
This process involves the complained cell and cell distribution. You also need to troubleshoot
the network planning and construction. If the problem is not caused by these factors, or the
problem still exists after these factors are rectified, continue with Step 2.Complaint
troubleshooting process
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About Step 2
For the KPI analysis of the complaint problem, you need to troubleshoot the important PIs
(for connection and call drop), resources, transmission, and air interface quality.
Important KPI (for connection and call drop) troubleshooting: The connection and call
drop KPIs directly affect the complaint problem. Therefore, you need to first analyze the
acknowledged problem and provide the analysis report. Based on the analysis, you need
to provide the parameter adjustment measures or optimize the air interface quality. If the
air interface quality causes the problem, you need to troubleshoot the air interface
quality. For details on how to optimize the air interface quality, see the troubleshooting
of the air interface quality.
Resource troubleshooting: The transmission rate is affected if the available PDCHs are
insufficient or the multiplexing degree is too high. Insufficient transmission prevents the
PDCHs from using high coding and further affects the transmission rate. Based on the
related traffic statistics, determine whether the preceding problems exist, provide the
analysis report, and adjust the related parameters.
Air interface quality troubleshooting: Based on the related KPIs, determine whether there
is a problem of the air interface quality and provide the analysis report.
After you troubleshoot the preceding three factors, if no problem is found, continue with Step
3 and use the DT method for further troubleshooting. In addition, you should consider
possibility of packet loss over the Gb interface and upper interfaces.
If the problem is found, you should adjust the parameters, clear the alarms, and solve the
channel link faults for the related factors. You should also solve the problem obviously caused
by the air interface quality.
If the transmission rate still does not meet the requirement, continue with Step 3.
About Step 3
According to the cell object selected in Step 1and carry out the CQT/DT test and collect data
for analysis. For details about the troubleshooting method, see the DT KPI troubleshooting
process. However, you do not need to troubleshoot the MS-side problem. In addition, in case
of a traffic statistics KPI problem, you need to focus on the troubleshooting of the B side. The
analysis of the Gb interface and upper interfaces is aimed at the situation where no problem is
found for the traffic statistics KPIs.
For details about the troubleshooting description, input, and output, see later sections in this
document. (You can hold Ctrl, and then click for details of each part.)
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Recommended Tools
LMT.
Output
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dat file.
Reference
None.
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Figure 1.1 Tracing the single user signaling by using the LMT tool
Recommended Tools
LMT.
Output
Single user signaling.
Reference
None.
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You need to capture the packets of the UE to troubleshoot problems in different scenarios.
Input
None.
Procedure
Step 1 On your desktop, double-click the Wireshark software. In the Wireshark Network Analyzer,
choose Capture > Option, as shown in Figure 1.1.
Figure 1.1 Wireshark Network Analyzer
Step 2 In the Wireshark: Capture Options dialog box, set the required options, as shown in Figure
1.1.
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Ensure that you select the correct network adapter when capturing the packets of the UE. Typically, if
the software works properly, the network adapter Adapter for generic dialup and VPN
capture:\Device\NPF_GenericDialupAdapter is shown in Interfaces. Typically, you should select this
network adapter. For some UE, when it is installed, the related network adapter is shown here. You only
need to ensure that the IP address shown in the network adapter picture in Interfaces is the same as the
allocated IP address after the dial-up connection is set up. This situation is normal, and therefore you can
capture the packets of this network adapter.
Step 3 After setting these options, click Start. The Wireshark then automatically captures the
packets. After the test is complete, choose Capture > Stop to stop the tracing. See Figure 1.1.
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Step 4 Choose File > Save top save the tracing result, as shown in Figure 1.1.
Figure 1.1 Saving captured packets
----End
Recommended Tools
Wireshark.
Output
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Input
Parameter configuration file of the existing network.
Procedure
Manually check the parameter configuration of the existing network according to the
parameter baseline document.
Recommended Tools
DAMS/Omstar.
Output
List of parameters for the abnormal cell and related optimization actions.
Reference
None.
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Input
History alarm records.
Procedure
Troubleshoot and output the alarms according to the alarm maintenance guide. For details, see
the alarm troubleshooting guide provided by the Maintenance Department.
Recommended Tools
None.
Output
List of the cells with abnormal alarms, related alarm information, and optimization actions.
Reference
None.
Input
TEMS LOG
Procedure
Directly export the assessment report about the related test cases from the server.
Recommended Tools
TEMS tool.
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Output
Provide the comparison result of the assessment items of the test cases before and after the
test according to the template.
Figure 1.1 Comparison between test scripts
Item
Comparison
Result (Example)
Impact
Remarks
Test
script
Test route
Test
hours
Test
sampling
speed
Statistical
method
Reference
None.
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Input
Configuration parameters for the existing network.
Procedure
Set the parameter values according to the template.
Recommended Tools
None.
Output
List of mappings of the key parameters for the cell.
Figure 1.1 List of mappings of the key parameters
Item
Parameter
Transmission
quality of the
air interface
Value on the
Existing
Network
Value on the
Original
Network
Power control
Alpha Parameter
Initial Power Level
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Item
Parameter
Retainability
performance
N3101
Value on the
Existing
Network
Value on the
Original
Network
N3103
N3105
Pan Decrement
Pan Increment
Pan Max.
T3168
T3192
Radio
resource
Transmission
resource
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Reference
None.
Input
Assessment KPIs, KPI values, baseline values, assessment formula, and competitors' formulas
(if for comparison purposes).
Procedure
Step 1 Check whether the formula is reasonable. First, check whether the KPI formula reflects the
contents that the customer expects to measure. The formula has no deviations or mistakes. For
a migration network, you should check whether the competitors' formulas are reasonable,
whether our formula is better, and whether our formula matches the formulas of other
competitors.
Step 2 Check whether the KPI values are reasonable. Check whether the KPI values are obviously
different from the baseline values and obtain the difference.
Step 3 Summarize the preceding data and provide the analysis report about the KPI effectiveness for
the R&D. In case of KPI comparison with other competitors, also provide the KPI manuals of
the competitors.
Step 4 According to the report, the R&D engineers should determine whether something is wrong
with the formula and whether the KPI values fail to meet the commitment. The R&D should
also provide the formula modification suggestion, difference for improving the KPI values,
and reasonable KPI values.
Step 5 If the formula or the KPI values are incorrect, but they can meet the requirement after
modification, the R&D should issue a clarification report. The field engineers should
communicate with the customer for clarification purposes.
----End
Recommended Tools
None.
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Output
Analysis report about the effectiveness of the KPIs and formula.
Reference
None.
Input
Traffic statistics KPI.
Procedure
Step 1 According to the assessment indicator for cell-level traffic statistics, view the distribution
status. Then, determine whether the TOP cells exist according to the average indicator value.
There are two determination principles of the TOP cells:
There cannot be too many cells with poor KPIs. If the KPIs of most cells are poor, it
indicates that this is a problem of the entire network.
Except the cells with poor KPIs, you should check whether the assessment KPIs for
other cells meet the requirement. If the answer is yes, these cells are TOP cells.
Step 2 Continue to analyze the TOP cells, especially check the parameters, hardware, and links. If no
problem is found, you need to further analyze the related KPIs. For details on how to analyze
these KPIs, see .
----End
Recommended Tools
EXCEL
Output
Analysis report about the TOP cells.
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Reference
None.
Input
Single user signaling in case that the DT log does not exist.
Procedure
The terminal subscription rate is low. As shown in Step 1Figure 1.1, the PDP context in the
TEMS log shows the peak rate 128000 octets/s = (128000*8/1024) kbit/s = 1000 kbit/s. The
peak rate satisfies the theoretical speed limit 225 kbit/s required for terminal subscription.
Step 1 Open one .log file.
Figure 1.1 Using the TEMS tool to open the log file
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Figure 1.1 Using the TEMS tool to play back the log file
Step 3 Open the GMS PDP context and the Layer-3 message.
Figure 1.1 GSM PDP context in the TEMS log
Step 4 View the information in the GSM PDP context and Layer-3 message.
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Figure 1.3 PDP activation acceptance message in the single user signaling
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The terminal subscription rate is low. As shown in Figure 1.3, the peak rate is 32000 octets/s =
32000*8/1024 kbit/s = 250 kbit/s. It satisfies the theoretical speed limit 225 kbit/s required for
terminal subscription.
The LLC layer of the UE uses UM. (This probably causes the problem that no data can
be sent over the Gb interface and affects the speed.) The RLC layer uses AM. (Currently,
the RLC layer of the UE uses AM). According to the RLC/LLC layer mode, check the
TEMS log.
Recommended Tools
DT tool or server LMT.
Output
Troubleshooting result of the SIM subscription capability.
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Reference
None.
Input
None.
Procedure
For a new network, you need to check whether the terminal capabilities affect the download
rate. For a migration network, if the test device is consistent before and after the migration,
you do not need to troubleshoot the terminal capabilities.
Terminal capabilities
Obtain the RA capabilities of the terminal and view the terminal capabilities, including
band support capability and multi-timeslot capability. (If the multi-timeslot capability is
not satisfied, it restricts the channel resources and further affects the download rate.)
Obtain the RA capability information from the following aspects:
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Attach request
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Terminal compatibility
Check whether the test terminal has black screen and breakdown problems.
Check for other compatibility problems. These problems are undermined problems.
You can draw the conclusion only after the real problem is found. Therefore, you can
ignore this on site.
Recommended Tools
None.
Output
Provide the exception information if there is an exception.
Reference
None.
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Input
None.
Procedure
Step 1 On the test laptop, run the script to close other IP interactions.
close other PS
service.rar
1.
2.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\AFD\Parameters, or
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters
Check whether the TCP window size is too small. (Typically, the TCP window size should be
equal to or greater than 65536 in decimal.)
The corresponding filed name for the TCP sending window is DefaultSendWindow.
If you do not find the preceding fields in the registry, the OS will use the proper window by
default. In this case, you do not need to check it.
A couple of fields can control the TCP receiving window, and the field with a higher priority
overwrites the one with a lower priority. In addition, for different versions, the field names are
different. From a lower priority to a higher priority, the field names are as follows:
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If you do not find the preceding fields in the registry, the OS will use the proper window by
default. In this case, you do not need to check it.
----End
Recommended Tools
None.
Output
Whether the action is performed according to the requirement.
Reference
None.
Input
Trace the single user signaling and capture packets of the UE on the server LMT. For details
on how to collect the data, see "Obtaining the Single User Signaling" and "Capturing Packets
of the UE" in 4.2.1"Data Collection."
Procedure
Step 1 Use the Wireshark tool to open the information about the captured packet of the UE, and
check whether there are a lot of lost packets.
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Figure 1.1 Using the Wireshark tool to open the specific file
If packet loss exists, you will find the TCP Previous segment lost message in the information
about the captured packets in the Wireshark.
If this message appears frequently, it indicates that there are a lot of lost packets. In this case,
you need to determine that packet loss occurs on which NE or interface, including the B side,
Gb interface, N side, or Gi and upper interfaces by continuing with the following steps and
4.2.12"Troubleshooting of Packet Loss over the Gi and Upper Interfaces."
Step 2 Use the signaling analysis tool to open the single user signaling.
Step 3 In the position of the lost packets, find the signaling over the Gb interface corresponding to
the packet capture singling according to the sequence number (SN), as shown in Figure 1.1.
Then, determine whether the packet loss occurs on the B side, Gb interface, or upper interface
of the Gb interface.
Use the "exception analysis" command of the signaling analysis tool to automatically detect
the Nu numbers.
The determination criteria are as follows:
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----End
Recommended Tools
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Wireshark
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Output
Provide the Troubleshooting Report About Packet Loss over the Gb Interface and Upper
Interfaces, including the captured packet data, analysis and conclusion on the specific NE
where packet loss occurs.
Reference
None.
Input
Capture packets from the mirrored data on the GGSN side.
Procedure
Step 1 Arrange a B-side engineer to capture packets from the mirrored data on the GGSN side.
Step 2 View the capture signaling on the GGSN side and determine whether packet loss occurs
before the data is transferred to the GGSN.
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----End
Recommended Tools
Wireshark
Output
Provide the Troubleshooting Report About Packet Loss over the Gi Interface and Upper
Interface, including the captured packet data and the analysis of whether packet loss occurs on
the Gi interface and upper interfaces.
Reference
None.
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Input
None.
Procedure
Step 1 Troubleshoot the parameters for the interconnection between the N side and the B side.
Step 2 Troubleshoot the transmission bandwidth.
1.
Use the OMSTAR tool to assess the resource performance over the Gb interface and
filter out the cells that do not meet the measurement criteria.
Item to
Troublesho
ot
Determinati
on Formula
Determinatio
n Criteria
Remarks
TDM
Downlink
Utilization Rate
on BC
RL9610
If the rate is
greater than 70%,
the resource over
the Gb interface is
restricted.
IP
Maximum
Number of
Bytes of NS
PDUs Sent on
NSVL
L9806*8/1024/1
0
If the ratio of it to
the bandwidth
configure for the
base station is
greater than 70%,
the resource over
the Gb interface is
restricted.
In case of a
migration
network, you
need to
compare the
KPIs before
and after the
migration.
2.
Step 3 Troubleshoot the transmission quality and check whether there are alarms.
----End
Recommended Tools
OMSTAR.
Output
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Provide the troubleshooting result about the interconnection parameters and optimization
measures for the problem.
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Use the OMSTAR to filter out the cells that do not meet the criteria for the resource over
the Gb interface and provide the optimization measures.
Provide the troubleshooting result about the transmission quality alarms and related
optimization measures.
Reference
None.
Input
None.
Procedure
Suppose that a user uses four PDCHs. The coding method is MSC7, and the rate reaches 160
kbit/s.
Then,
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Average used downlink timeslots: If only three timeslots is used, the rate decreases to
1200 kbit/s. This factor affects 25% of the download rate.
Multiplexing degree: If the user shares the PDCHs with another user, the rate decreases
to 80 kbit/s. This factor affects 50% of the download rate.
High coding: If the coding method is MSC6, the rate decreases to 110 kbit/s. This factor
affects 30% of the download rate.
BLER: if the BLER increases by 10%, the rate decreases to 150 kbit/s. This factor affects
7% of the download rate.
The typical cell reselection takes about three seconds. The rate decreases to 150
kbit/s. This factor affects 7% of the download rate.
The cross-RA cell reselection takes about 4.5 seconds. The rate decreases to 148
kbit/s. This factor affects 9% of the download rate.
The cross-RA cell reselection takes about 7 seconds. The rate decreases to 143 kbit/s.
This factor affects 9% of the download rate.
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It takes about 1.5 seconds to update the RA once. The rate decreases to 156 kbit/s.
This factor affects 4% of the download rate.
Recommended Tools
None.
Output
None.
Reference
None.
Input
TEMS LOG
Procedure
Step 1 Use the DT server statistics tool to export the BLER and all coding ratios.
Figure 1.1 TEMS log report
Basic
Network
Performance
Statistics to Check
Coding usage
statistics
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Remarks
In case of a migration
network, you need to
compare the KPIs before
and after the migration.
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Basic
Network
Performance
Statistics to Check
Remarks
BLER statistics
In case of a migration network, compare the preceding statistics and determine whether
the current values are greater than those on the original network.
----End
Recommended Tools
DT tool.
Output
In case of a migration network, provide the result of comparison of the BLER and high
coding ratio between the migration network and the original network.
In case of a new network, provide the BLER and high coding ratio.
Reference
None.
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Input
TEMS log.
Procedure
Step 1 Use the DT server statistics tool to export the information about the air interface quality.
Figure 1.1 TEMS Log report
Basic Network
Performance
Statistics to Check
Remarks
In case of a
migration
network, you need
to compare the
KPIs before and
after the
migration.
Low-quality sampling
Average level
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Basic Network
Performance
Statistics to Check
Remarks
Low-level sampling
BEP distribution
In case of a migration network, compare the preceding statistics and determine whether
the current values are greater than those on the original network.
Step 3 Use the OMSTAR to filter out the cells that do not meet the measurement criteria.
For the traffic statistics KPI, the analysis range is the entire network. For the DT KPI, the
analysis range covers the cells on the test route.
The troubleshooting principles are as follows:
If the voice KPI is good, you do not need to troubleshoot the first five items listed in
Figure 1.1. You should directly troubleshoot the subsequent KPIs.
If the voice KPI also do not meet the requirement, you need to troubleshoot all items in
listed in Figure 1.1.
Item to
Troubleshoot
Determination Formula
Determinatio
n Criteria
Remark
s
Air interface
quality
Uplink-andDownlink Balance
Measurement
(S462A+S462B)/
(S462A+S462B+S462C+S462D+
S462E+S462F+S462G+S462H+S
Troubleshoot these
items by referring
to the related
In case of a
migration
network,
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Correlate
d KPI
Item to
Troubleshoot
Determination Formula
Determinatio
n Criteria
Remark
s
462I+S462J+S462K)
Uplink-andDownlink Balance
Measurement
S462K/
(S462A+S462B+S462C+S462D+
S462E+S462F+S462G+S462H+S
462I+S462J+S462K)
Interference Band
Measurement per
TRX
(AS4207D+AS4207E) /
(AS4207A+VB+AS4207C+AS42
07D+AS4207D+AS4207E)
Uplink Receive
Quality
Measurement per
TRX
(CS416A+CS417A) /
(CS410A+CS411A+CS412A+CS
413A+CS414A+CS415A+CS416
A+CS417A)
Downlink Receive
Quality
Measurement per
TRX
(CS416B+CS417B) /
(CS410B+CS411B+CS412B+CS
413B+CS414B+CS415B+CS416
B+CS417B)
8PSK_MEAN_BEP is the
multiple of N.
CV_BEP in EMR
Measurement per
TRX
GMSK_MEAN_BEP is the
multiple of N.
(1((L9006+L9007+L9008+L9009)/
L9001))*100
Downlink GPRS
TBF Retransmission
rate(%)
(1((L9106+L9107+L9108+L9109)/
L9101))*100
(1((L9211+L9212+L9213+L9214+
L9215+L9216+L9217+L9218+L9
219)/L9201))*100
Downlink EGPRS
TBF Retransmission
rate(%)
(1((L9311+L9312+L9313+L9314+
L9315+L9316+L9317+L9318+L9
319)/L9301))*100
MEAN_BEP in EMR
Measurement per
TRX
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optimization
manual.
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you need to
compare
the KPIs
before and
after the
migration.
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Step 4 Optimize the cells that you filter out by referring to the GSM BSS Network KPI (UplinkDownlink Balance) Optimization Manual, GSM BSS Network KPI (Network Interference)
Optimization Manual, and GSM BSS Network KPI (Network Coverage) Optimization Manual.
----End
Recommended Tools
DT tool
OMSTAR
Output
Filter out the cells with poor air interface quality by using the OMSTAR, and provide the root
cause and optimization measures.
Reference
None.
Input
None.
Procedure
Step 1 Use the OMSTAR tool to assess the FER over the G-Abis interface and filter out the cells that
do not meet the measurement criteria.
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Item to
Troubleshoot
Determinatio
n Formula
Determination
Criteria
Remarks
Abis quality
Rate of Transmitted
Error Frames (TDM)
RL9A08
Rate of Transmitted
Error Frames (IP)
(L9B03+L9B04)/
(L9B01
+L9B03+L9B04)
In case of a
migration network,
you need to
compare the KPIs
before and after the
migration.
Step 2 If the quality of the transmission link is poor, perform the following operations for
preliminary troubleshooting:
Check whether the base station clock is locked (most possibly), and ask the base station
side to help analyze the problem.
Check whether it is the microwave transmission, and asks the transmission side to check
whether the device works properly.
Use the BER tester to test loopback error codes over the Abis interface. Check whether it
is a problem of the transmission device, BTS, BSC, or cable.
----End
Recommended Tools
OMSTAR
Output
Filter out the cells that do not meet the G-Abis criteria by using the OMSTAR, and provide
the optimization measures.
Reference
None.
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Input
TEMS LOG
Procedure
Step 1 Use the DT server statistics tool to export the information about the radio resource usage.
Figure 1.1 TEMS log report
Basic
Network
Performance
Statistics to Check
Channel usage
Remarks
In case of a migration
network, you need to
compare the KPIs before
and after the migration.
Owner data
(multiplexing
degree)
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In case of a migration network, compare the preceding statistics and determine whether
the current values are greater than those on the original network.
Step 3 Use the OMSTAR tool to assess the radio channel resource performance and filter out the
cells that do not meet the measurement criteria.
Figure 1.1 Troubleshooting checklist for the radio channel resource
Correlat
ed KPI
Radio
channel
resource
Item to
Troublesho
ot
Determinatio
n Formula
Determination
Criteria
Uplink TBF
congestion rate
(%)
(A9003+A9203)/
(A9001+A9201)*1
00
Downlink TBF
congestion rate
(%)
(A9103+A9303)/
(A9101+A9301)*1
00
Number of
Reclaimed
Busy Dynamic
PDCHs
TRX Usability
Number of
PDCHs Out of
Step
R9344
In case of a
migration network,
compare the KPIs
before and after the
migration.
In case of a new
network, observe the
KPI status and report
it to the R&D.
RK3255
R9008
Remark
s
In case of
a
migration
network,
you need
to compare
the KPIs
before and
after the
migration.
Step 4 If you find a fault in the carrier or channel (you can check whether there are related alarms at
the same time), the field engineers should take preliminary measures to solve the problem.
Step 5 After eliminating the hardware fault, consult the R&D for further processing.
----End
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Recommended Tools
DT tool
OMSTAR
Output
Filter out the cells that do not meet the radio resource criteria by using the OMSTAR, and
provide the faulty cell.
Reference
None.
Input
Original traffic statistics.
Procedure
Step 1 Use the OMSTAR tool to assess the performance of the transmission resource and filter out
the cells that do not meet the measurement criteria.
Figure 1.1 Troubleshooting checklist for the transmission resource
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Correlat
ed KPI
Item to
Troubleshoot
(KPI)
Determinati
on Formula
Determinati
on Criteria
Remarks
Transmissio
n resource
Application
Attempts of Abis
Timeslot Successful
rate
R9102/R9101
In case of a
migration
network, you
need to
compare the
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Correlat
ed KPI
Item to
Troubleshoot
(KPI)
Determinati
on Formula
Determinati
on Criteria
Remarks
Number of
Unsuccessful
Application
Attempts of Abis
Timeslot for no
Free Timeslot
R9109
If the number is
not zero, it
indicates that the
transmission
resources are
insufficient.
KPIs before
and after the
migration.
Number of
Unsuccessful
Application
Attempts of Abis
Timeslot for
Connecting LRM
Failure
R9110
Product problem.
Number of
Unsuccessful
Application
Attempts of Abis
Timeslot for
Sending Net Config
to BTS Failure
R9111
Number of
Unsuccessful
Application
Attempts of Abis
Timeslot for
Another Reason
R9112
Number of
Unsuccessful
Application
Attempts of Abis
Timeslot for DSP
Limited
R9115
For a new network, if the related traffic statistics have the preceding problems, perform
the following operations:
If the indicator Number of Unsuccessful Application Attempts of Abis Timeslot for
no Free Timeslot is not zero,
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Check whether there are sufficient E1 cables. For details on how to troubleshoot this
problem, see 6.2"Guide to the Measurement Criteria for the Abis Transmission
Resources."
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For a migration network, if the related traffic statistics are poorer than those before the
migration, you need to perform the following operations:
Check whether the traffic models are consistent. (If the data service traffic becomes
obviously larger, the transmission uses more PDCHs and Abis timeslots. In this case,
the corresponding KPI become poorer.)
Check whether the Abis modes are consistent. Compared with the FixAbis mode, the
FlexAbis mode features a higher resource usage. If the Abis mode changes after the
migration, the traffic statistics KPIs change as well.
After performing the preceding operations, you can take related measures in different cases.
In the case that the Abis resources are restricted, you should check whether the number of data
service PDCHs is restricted. If the number of PDCHs is not restricted, you can determine
whether to lower the maximum ratio of PDCHs in a cell. This guarantees the data service and
reduces the requirement for the Abis resources.
----End
Recommended Tools
OMSTAR.
Output
Filter out the cells where the transmission resources are restricted by using the OMSTAR, and
provide the optimization measures.
Reference
None.
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Input
TEMS log.
Procedure
Step 1 Use the DT statistics tool to export the number of reselections and RA updates.
Figure 1.1 TEMS log report
KPI
Number of
Times
Cell reselection/Number of
RAUs/Number of LAUs
Remarks
In case of a migration network,
you need to compare the KPIs
before and after the migration.
Cell reselection/Number of
RAU or LAU failures
In case of a migration network, compare the preceding statistics and determine whether
the current values are greater than those on the original network.
If the current values are greater than those on the original network, check whether the
test cases, as shown in 4.2.4"Troubleshooting of Test Cases", are consistent before
and after the migration. (The comparison is meaningful only if the test cases are
consistent.)
If the test cases are consistent, check whether the planning of the RA, cell, and LA
changes after the migration.
In case of a new network, provide the statistics in the analysis report and perform the
following operation:
Check whether frequent cell reselections, RA updates, or LA updates occur in the test
route. If this is the case, it is recommended that the field network planner check whether
the planning of the RA, LA, and cell is reasonable, or whether the configuration of
related parameters is reasonable.
----End
Recommended Tools
DT tool.
Output
Provide the problem analysis report and optimization measures.
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Reference
None.
Input
None.
Procedure
Use the OMSTAR tool to assess the following KPIs related to the complained point and check
whether there is a problem.
Figure 1.1 Troubleshooting checklist for access performance and call drop performance
Correlat
ed KPI
Item to
Troubleshoot
Determination
Formula
Determinati
on Criteria
Remark
s
LLC-layer
user rate
Average
throughput of
downlink EGPRS
LLC PDU
(L9514+L9515+L95
35+L9536)*8/
(L9557+L9558+L95
59+L9560)/1024
Baseline:
Uplink GPRS
TBF assignment
success rate (%)
A9002/A9001*100%
Baseline:
Downlink GPRS
TBF assignment
success rate (%)
A9102/A9101*100%
In case of
a
migration
network,
you need
to
compare
the KPIs
before and
after the
migration.
Uplink EGPRS
TBF assignment
success rate (%)
A9202/A9201*100%
Downlink EGPRS
TBF assignment
success rate (%)
A9302/A9301*100%
Uplink GPRS
TBF drop rate (%)
(A9006+A9007)/A90
02*100%
Access
performance
Call drop
performance
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80 kbit/s
96.24%
Baseline:
96.51%
Baseline:
96.07%
Baseline:
95.46%
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Baseline:
2.11%
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Correlat
ed KPI
Item to
Troubleshoot
Determination
Formula
Determinati
on Criteria
Downlink GPRS
TBF drop rate (%)
A9118/A9102*100%
Baseline:
Uplink EGPRS
TBF drop rate (%)
(A9206+A9207)/A92
02*100%
Baseline:
Downlink EGPRS
TBF drop rate (%)
A9318/A9302*100%
Baseline:
Remark
s
1.56%
3.10%
2.05%
Recommended Tools
OMSTAR.
Output
Provide the analysis report about the related traffic statistics KPIs.
Reference
None.
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Feedback
If the field engineers fail to solve the problem according to the troubleshooting guide,
they should submit a problem report for further processing. In addition, they need to
provide the following information: Field troubleshooting result of the problem
Item
Deliverable
Scenario
Status
Remar
ks
Checking
parameter
health
1.
List of
the parameters for the
abnormal cell
Complete
with a
report
No.
2.
Optimizat
ion measure for the
problem
1.
DT KPI/New
network/Migration
network
2.
Traffic statistics KPI/New
network/Migration
network
3.
Complaint
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No
.
Item
Deliverable
Scenario
Status
Remar
ks
Troubleshooti
ng the fault
alarms of
important
devices and
transmission
1.
List of
the cells with abnormal
alarms
1.
Not start
2.
Related
alarm information and
optimization measure
DT
KPI/New
network/Migration
network
2.
Traffic
statistics KPI/New
network/Migration
network
3.
Compla
int
Troubleshooti
ng test cases
1.
Template
-based comparison result
of the test cases before
and after the specific
scenario
1.
DT
KPI/New
network/Migration
network
Troubleshooti
ng key
parameter
mappings
1.
List of
key parameter mappings
of the cell
1. Traffic statistics
KPI/New
network/Migration
network
Preliminary
analysis of the
KPI and
formula
mapping
1. Traffic statistics
KPI/New
network/Migration
network
Troubleshooti
ng the TOP
cells
1. Traffic statistics
KPI/New
network/Migration
network
Troubleshooti
ng the SIM
subscription
capability
1. DT KPI/New
network/Migration
network
Troubleshooti
ng the
terminal
1. Troubleshooting result of
the terminal
1. DT KPI/New
network/Migration
network
Troubleshooti
ng the test
laptop
1.
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DT KPI/New
network/Migration
network
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No
.
Item
Deliverable
Scenario
Status
Remar
ks
10
Troubleshooti
ng packet loss
over the Gb
interface and
upper
interfaces
1. Provide the
Troubleshooting Report
About Packet Loss over
the Gb Interface and
Upper Interfaces,
including the captured
packet data, analysis and
conclusion on the specific
NE where packet loss
occurs.
1. DT KPI/New
network/Migration
network
11
Troubleshooti
ng packet loss
over the Gi
interface and
upper
interfaces
1. Provide the
Troubleshooting Report
About Packet Loss over
the Gi Interface and
Upper Interfaces,
including the captured
packet data and the
analysis of whether
packet loss occurs on the
Gi interface and upper
interfaces.
1. DT KPI/New
network/Migration
network
12
Troubleshooti
ng the
transmission
over the Gb
interface
1. Provide the
troubleshooting result
about the interconnection
parameters and
optimization measures
for the problem.
1. DT KPI/New
network/Migration
network
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No
.
Item
Deliverable
Scenario
Status
Remar
ks
13
Troubleshooti
ng the BLER
and high
coding ratio
1. In case of a migration
network, provide the
result of comparison of
the BLER and high
coding ratio between the
migration network and
the original network.
1. DT KPI/New
network/Migration
network
1. DT KPI/New
network/Migration
network
2. Traffic statistics
KPI/New
network/Migration
network
Troubleshooti
ng the air
interface
quality
3. Complaint
15
Troubleshooti
ng the
transmission
quality
1. DT KPI/New
network/Migration
network
2. Traffic statistics
KPI/New
network/Migration
network
3. Complaint
16
Troubleshooti
ng the radio
resource
1. DT KPI/New
network/Migration
network
2. Traffic statistics
KPI/New
network/Migration
network
3. Complaint
17
Troubleshooti
ng the
transmission
resource
1. DT KPI/New
network/Migration
network
2. Traffic statistics
KPI/New
network/Migration
network
3. Complaint
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No
.
Item
Deliverable
Scenario
Status
Remar
ks
18
Troubleshooti
ng RA update
and cell
reselection
1. DT KPI/New
network/Migration
network
19
Analyzing
major KPIs for
the compliant
problem
1. Complaint
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Appendix
This appendix lists the troubleshooting guides that you can use for reference purposes.
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6.1.2 Using the TEMS Log to Find the Cell with High
Multiplexing Degree
Find the location with low rates, and check whether there is the situation of multiplexing of
other users. Then, find the faulty cell. For details, see the following figure.
6.1.3 Using the TEMS Log to Find the Cell with Low
Usage of High Coding
Find the location with low rates, and check whether there is the situation of low usage of high
coding. Then, find the faulty cell. For details, see the following figure.
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If there are frequent cell reselections or RA updates, you need to determine whether the DT
vehicle comes across red lights, or the vehicle is at the junction of cells or RAs, or the vehicle
speed is very slow. These situations cause ping-pong reselection. In addition, you need to
check whether the related parameter configuration for the RA and cell reselection is
reasonable.
In case that the transmission resources are sufficient whereas the bundled idle timeslots
are insufficient, you need to allocate all remaining timeslots to idle timeslots. The
calculation formula is as follows:
Remaining timeslots (16K) = (number of E1 cables) x 4 x 31 (16K) - roundup {(RSL +
OML)/multiplexing ratio} x 4 (16K) number of TCHs (including static PDCHs and
dynamic TCHs) (16K)
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For example, a base station uses non-FlexAbis mode. It consists of three cells. The carrier
frequencies of these cells are 4, 6, and 8. Each cell is configured with one BCCH and one
SDCCH. Other channels are dynamic TCHs and static PDCHs. The maximum PDCH ratios
of these three cells are 30, 50, and 60. The multiplexing ratio of RSL to OML is 2.
The required Abis resources are calculated as follows:
Required Abis resources (16K) = (4 x 8 - 2 + 6 x 8 - 2 + 8 x 8 - 2) + [(4 x 8 - 2) 30% + (6 x 8
- 2) x 50% + (8 x 8 - 2) x 60%] x 3+ (18 + 1) x 4/2 = 385 (16K)
In other words, three (385 x 16/2048 = 3) E1 cables are required.
The remaining timeslots are calculated and should be configured as follows:
Remaining timeslots (16K) = (number of E1 cables) x 4 x 31- (18 + 1) x 4/2- (4 x 8 - 2 + 6 x 8
- 2 + 8 x 8 - 2)
Based on the calculation, you need to configure all remaining timeslots to idle timeslots.
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