A330 Cabin Crew Procedure Manual

AIRBUS 330
CABIN CREW PROCEDURES MANUAL
PART B AEROPLANE OPERATING MATTERS
INTENTIONAL BLANK PAGE
AIRBUS 330 CABIN CREW PROCEDURES MANUAL
This AIRBUS 330 CABIN CREW PROCEDURES MANUAL is published

by Vietnam Airlines Cabin Crew Department under the authorisation of the
Vietnam Airlines, Vice President Operations. Any questions with respect to
the use of this manual or information contained herein should be
addressed to:
Cabin Crew Department
115 Hong Ha Street, Ward 2, Tan Binh District
HO CHI MINH CITY
VIETNAM
Fax: +84 8 3844 6333
Tel: +84 8 3848 5334
Ext 8513
Attn: Safety/Service Quality Section
LONR 1
LIST OF NORMAL REVISIONS

AIRBUS 330 CABIN CREW
PROCEDURES MANUAL
REV
NO
ISSUED
DATE
EFFECTIVE
DATE
00
01 Aug 06
26 Oct 06
01
01 Jun 07
15 Jul 07
02
10 Dec 07
01 Feb 08
03
APPROVAL
Rev 02
10 Dec 07
LONR 2

PROCEDURES MANUAL
Rev 02
10 Dec 07

TABLE OF MANUAL DISTRIBUTION
NO
HOLDER
QUANTITY
1.
Civil Aviation Administration of Vietnam
01
2.
President & CEO
01
3.
Vice President & CEO
05
4.
Flight Operation Department
04
5.
Safety & Security Department
02
6.
Quality Assurance Department
02
7.
Training Department
01
8.
Flight Crew 919
05
9.
Flight Training Center
10
10.
Noibai Operation Control Center
01
11.
Tansonnhat Operation Control Center
01
12.
Cabin Crew Department
20
13.
Each Cabin Crew Member
01
LIST OF EFFECTIVE PAGES

PROCEDURES MANUAL
Page
LOEP 1
Rev 02
10 Dec 07
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Issued Date
Effective Date
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INTRODUCTION
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AUTHORISATION PAGE
LONR 1-2

LOEP 1-2
TABLE OF CONTENTS
TOC/P1-2
RECORD OF REVISIONS
ROR 1-2
RECORD OF BULLETINS
SECTION 1
AIRCRAFT EQUIPMENT
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PROCEDURES MANUAL
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LOEP 2
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10 Dec 07
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SECTION 2
AIRCRAFT PROCEDURES
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2.1/P1-6
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SECTION 3
EMERGENCY PROCEDURES
TOC/P1-2
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3.1/P1-2
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01 Aug 06
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TOC/P1
TABLE OF CONTENTS
AIRBUS A330 CABIN CREW
PROCEDURES MANUAL
Rev 00
01 Aug 06
AUTHORISATION PAGE
TABLE OF CONTENTS
RECORD OF REVISIONS
RECORD OF BULLETINS
SECTION 0 INTRODUCTION
0.1
GENERAL
0.2
AMENDMENT AND REVISION
SECTION 1 AIRCRAFT EQUIPMENT

1.1
AIRCRAFT DESCRIPTION
1.2
CONTROL PANELS
1.3
LIGHTING
1.4
COMMUNICATIONS
1.5
LAVATORIES
1.6
GALLEYS
1.7
DOORS, SLIDES AND EMERGENCY EXITS
1.8
EMERGENCY EQUIPMENT
SECTION 2 AIRCRAFT PROCEDURES

2.1
GENERAL
SECTION 3 EMERGENCY PROCEDURES

3.1
INTRODUCTION
3.2
PREPARED EMERGENCY LANDING
3.3
PREPARED EMERGENCY LANDING CHECKLIST
3.4
UNPREPARED EMERGENCY LANDING
3.5
REJECTED TAKEOFF OR A LANDING THAT DOES NOT APPEAR

NORMAL
3.6
EVACUATION PROCEDURES
3.7
FIRE AND SMOKE PROCEDURES
3.8
DECOMPRESSION PROCEDURES
3.9
MISCELLANEOUS PROCEDURES
TOC/P2
TABLE OF CONTENTS
AIRBUS A330 CABIN CREW
PROCEDURES MANUAL
Rev 00
01 Aug 06
ROR 1
RECORD OF REVISIONS
PROCEDURES MANUAL
REVISION
NUMBER
ISSUED
DATE
DATE
INSERTED
01
01 Jun 07
15 Jul 07
02
10 Dec 07
01 Feb 08
Rev 00
01 Aug 06
SIGNATURE
ROR 2
RECORD OF REVISIONS
PROCEDURES MANUAL
Rev 00
01 Aug 06
ROB 1
RECORD OF BULLETINS
PROCEDURES MANUAL
BULLETIN
NUMBER
DATE
INSERTED
SIGNATURE
DATE
REMOVED
Rev 00
01 Aug 06
SIGNATURE
ROB 2
RECORD OF BULLETINS
PROCEDURES MANUAL
Rev 00
01 Aug 06
SECTION 0
INTRODUCTION
TOC/P1
INTRODUCTION
PROCEDURES MANUAL
Rev 00
01 Aug 06
TABLE OF CONTENTS
0.1
GENERAL
0.1/P1
0.2
0.2/P1
TOC/P2
INTRODUCTION
PROCEDURES MANUAL
Rev 00
01 Aug 06
0.1/P1
INTRODUCTION
PROCEDURES MANUAL
Rev 01
01 Jun 07
0.1
GENERAL
0.1.1
This Airbus 330 Cabin Crew Procedures Manual contains procedures

and information specific to the Airbus 330 aircraft and should be read in
conjunction with the Cabin Crew Safety Manual. This manual is stowed
in document library in the cockpit of the Airbus 330 aircraft.
Some essential information of this manual are extracted to compose the

Cabin Crew Quick Reference Manual. Cabin crew are required to carry
their personal copy of the Cabin Crew Quick Reference Manual with
them when they are working as operating crew on this aircraft type.
0.1/P2
INTRODUCTION
PROCEDURES MANUAL
Rev 01
01 Jun 07
0.2/P1
INTRODUCTION
PROCEDURES MANUAL
Rev 00
01 Aug 06
0.2
0.2.1
The Airbus 330 Cabin Crew Procedures Manual is issued on the

authority of the Vice President Operations who will authorise all
amendments to it, as required by the Company. All amendments will be
in the form of printed, replacement pages; manuscript amendments are
not permitted. Revision pages will be annotated to show the date of
issue (and date of effect if different); the amendment list number, and the
portion of the text which has been revised, as indicated by vertical
marginal lines adjacent to the changes. Each amendment will be
accompanied by a revised list of effective pages, with their dates of
issue, and by a certificate of receipt/incorporation. An amendment list
record (Record of Revisions) will be maintained at the front of each
manual.
0.2.2
The Company will ensure that a copy of the Airbus 330 Cabin Crew
Procedures Manual is provided for each appointed cabin crew member
and for the CAAV. The Company will maintain an up-to-date list of
manuals together with their copy numbers and the name/appointment of
each copy holder as appropriate. Amendments will be issued to all such
holders, who will be required to amend their copies and return their
certificates of incorporation to the Company as soon as possible after
the amendment has been completed.
0.2.3
Details of revisions which may be urgently required in the interests of

flight safety, or which are supplementary to the Airbus 330 Cabin Crew
Procedures Manual, will be promulgated as bulletins and issued on blue
paper. Those of a temporary nature will be cancelled as soon as they
are no longer relevant. Those of long-term application will be
incorporated into the manual when it is next amended, or within six
months of their effective date, whichever is the sooner.
0.2.4
When the amendment/revision concerns any part of Airbus 330 Cabin

Crew Procedures Manual which must be approved by the CAAV, this
appoval must be obtained before amendment or revision are required in
the interest of safety, they may be published and applied immediately,
provided that application for approval has been made.
0.2/P2
INTRODUCTION
PROCEDURES MANUAL
Rev 00
01 Aug 06
SECTION 1
AIRCRAFT EQUIPMENT
TOC/P1
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Rev 00
01 Aug 06
TABLE OF CONTENTS
1.1
1.1/P1
1.1.1
Introduction
1.1/P1
1.1.2
Aircraft Description
1.1/P1
1.1.3
Principal Dimensions
1.1/P2
1.1.4
Aircraft Systems General
1.1/P3
1.1.5
Passenger Cabin Systems
1.1/P4
1.1.6
Cabin Configuration
1.1/P8
1.1.7
Flight Deck Door
1.1/P9
1.2
CONTROL PANELS
1.2/P1
1.2.1
General
1.2/P1
1.2.2
CIDS Installation
1.2/P2
1.2.3
Forward Attendant Panel (FAP)
1.2/P3
1.2.4
Additional Attendant Panel (AAP)
1.2/P6
1.2.5
Programming and Indication Module (PIM)
1.2/P8
1.2.6
Cabin Crew Handset
1.2/P25
1.2.7
Attendant Indication Panel (AIP)
1.2/P27
1.2.8
Area Call Panel (ACP)
1.2/P32
1.3
LIGHTING
1.3/P1
1.3.1
General
1.3/P1
1.3.2
Cabin Lighting Panel
1.3/P1
1.3.3
Lavatory Lighting
1.3/P3
1.3.4
Cabin Crew Station Work Light
1.3/P4
1.3.5
Passenger Reading Light
1.3/P5
1.3.6
Cabin Signs
1.3/P6
1.3.7
Emergency Lighting System
1.3/P7
1.4
COMMUNICATIONS
1.4/P1
1.4.1
General
1.4/P1
1.4.2
Passenger Address System (PAS)
1.4/P1
1.4.3
Cabin Interphone System
1.4/P7
TOC/P2
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Rev 00
01 Aug 06
TABLE OF CONTENTS (CONT)
1.4.4
Passenger Call System
1.4/P10
1.4.5
Evacuation Signaling System
1.4/P12
1.5
LAVATORIES
1.5/P1
1.5.1
General
1.5/P1
1.5.2
System Components
1.5/P2
1.5.3
Controls
1.5/P7
1.5.4
Lavatory Fire Protection System
1.5/P7
1.5.5
Lavatory Door Emergency Unlocking Mechanism
1.5/P10
1.6
GALLEYS
1.6/P1
1.6.1
Galley System Overview
1.6/P1
1.6.2
Galley Non-Normal Operations
1.6/P2
1.7
1.7/P1
1.7.1
Introduction
1.7/P1
1.7.2
Warning System
1.7/P4
1.7.3
Operations of Doors from Inside
1.7/P5
1.7.4
Operations of Doors from Outside
1.7/P8
1.7.5
Slide Arming System
1.7/P10
1.7.6
Emergency Opening
1.7/P13
1.7.7
Evacuation Slides - General
1.7/P15
1.7.8
Slide/Raft
1.7/P16
1.7.9
Raft Canopy
1.7/P27
1.7.10
Survival Kits
1.7/P28
1.7.11
Transportation of raft to another Door
1.7/P28
1.8
EMERGENCY EQUIPMENT
1.8/P1
1.8.1
General
1.8/P1
1.8.2
Oxygen Systems
1.8/P9
1.1/P1
AIRCRAFT EQUIPMENT
Rev 00
01 Aug 06

PROCEDURES MANUAL
1.1
1.1.1
Introduction
This chapter provides a general description of the aircraft, principal
dimensions and passenger cabin.
1.1.2
Aircraft Description
The AIRBUS A330-300 is a medium to long-range, twin aisle subsonic
transport aircraft, powered by two turbo-fan engines.
(a) The fuselage has a circular cross section and is entirely pressurized
with the exception of the nose and tail cone, the landing gear and
air conditioning compartments.
(b) The cockpit is arranged to allow a two crew member operation.
Accommodation is provided for 2 observers.
Aircraft Model
Engines:
Airbus 330 - 300

General Electric GE CF6-80E1A2
Crew
Captain and First Officer
Maximum takeoff weight:
217 000 kg (478 398 Ib)
Fuel capacity
97,171 litres
Cruising altitude
41,000 feet
Range
5,650 nautical miles

( 10,500 kilometres)
Passenger capacity:
Business Class
36
VN-A368
Economy Class
284
Total
320
Passenger capacity:
Business Class
24
VN-A369/370
Economy Class
242
Total
266
1.1/P2
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.1.3
Principal Dimensions
1.1.3.1
A330 - 300
Rev 00
01 Aug 06
1.1/P3
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.1.4
Aircraft Systems - General
1.1.4.1
Auxiliary Power Unit (APU)
Rev 00
01 Aug 06
An APU is a self-contained unit which makes the aircraft independent of

extenal pneumatic and electrical power supply. On ground, it supplies
bleed air for starting the engines and for the air conditioning system; and
supplies electrical power to the electrical supply. During take-off, it
supplies bleed air for air conditioning, thus avoiding a reduction in engine
thrust caused by the use of engine bleed air for this purpose when
optimum aircraft performance is required. In flight, it backs up the
Electrical system and the Air conditioning, it can be used to start the
engines.
1.1.4.2
Aircraft Electrical Power

The electrical power system consists of a three phase 115/200 volt 400
Hertz constant frequency AC system and a 28 volt DC system.
Electrical transients are acceptable for equipment.
Commercial supply has secondary priority.
Normally, the system produces alternating current, some of which then
transform into direct current for certain applications.
Each of the aircrafts three generators can supply the whole network.
If all normal AC generation is lost, an emergency generator can supply
AC power.
If all AC generation is lost, the system can transform DC power from
batteries into AC power.
1.1.4.3
Air Conditioning and Pressurization

Normally, bleed air for air conditioning and pressurization is supplied by
the engines. The APU can also be used to supply bleed air.
Temperature is controlled separately for the flight deck and for the
forward cabin, middle cabin, after cabin. Cabin crew can control cabin
temperature through the control panel on the forward attendant panel. It
can modify each cabin zone temperature demand from the cockpit,
during cruise, with a limited authority of 2.5oC.
The cabin pressure is controlled automatically to provide a programmed
cabin altitude.
1.1/P4
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.1.5
Passenger Cabin - Systems
1.1.5.1
Cabin Systems Electrical Power
Rev 00
01 Aug 06
Electrical power to the cabin In-flight Entertainment Equipment (IFE) and

galley power systems is primarily controlled from the flight deck.
Additional control of the IFE system is available to the cabin crew
through the IFE Master Power switch located in the Video Control Center
(VCC). Galley power may be turned off by moving the appropriate galley
Emergency Power switch to the OFF position.
1.1.5.2
Cabin Doors
Refer Chapter 1.7, Doors, Slides and Emergency Exits, for detailed
information.
1.1.5.3
Galleys
The galleys have provisions for storing and preparing food and
beverages. Removable containers, which insert and latch into the galley
walls, are used for replenishment of supplies, food, beverages, and
waste storage. The galleys are equipped with electrical power and water
services.
Refer Chapter 1.6, Galleys, for detailed information.
1.1.5.4
Lavatories
Each lavatory contains a toilet, wash basin, mirror, and all the necessary
vanity items and disposal units. Some of the lavatories have baby care
stations and handicap provisions. The lavatories contain two oxygen
masks which deploy automatically during cabin depressurization.
Ventilation is provided for each lavatory and air exhausts through
overboard vents.
Refer Chapter 1.5, Lavatories, for detailed information.
1.1.5.5
Closets and Partitions

Closets are installed in the forward half of the aircraft. Partitions,
lavatories, and galleys are used to separate class seating. Some
partitions have literature pockets.
1.1.5.6
Overhead Stowage Bins

There are storage bins located in the ceiling over doors 1L, 1R, 4L, and
4R.
Overhead passenger storage bins are installed over both the outboard
and center seats to accommodate blankets, pillows, and carry-on items.
1.1/P5
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Rev 00
01 Aug 06
Emergency equipment may also be stored in the bins. Each bin has a
placard stating its maximum weight capacity.
1.1.5.7
Passenger and Cabin Crew Seating

(a)
Passenger Seating
Accommodations are provided for each passenger class. A
passenger control unit (PCU) is provided in each seat arm rest.
Passengers may use the PCU to make entertainment selections,
turn the reading light on or off, or call for passenger service.
(b)
Cabin Crew Seating

The cabin crew seats automatically return to the stowed position
when unoccupied. A combination seat belt/shoulder harness and
a padded head rest are installed in the seat. The harness
functions as an inertia restraint device and retracts into a stowed
position when not in use. The buckle has a release plate that
must be moved through 90 degrees for release to occur.
Note:
Designated cabin crew direct view seats must be

occupied by cabin crew during taxi, takeoff and landing.
Cabin crew service units each containing an oxygen mask for

each cabin crew position are installed at each location.
1.1.5.8
Cabin Crew Stations

Cabin crew stations are located at each door and include an attendant
switch panel, service unit, attendant work lights, handset, seats, and
cabin area control panels.
Designated emergency equipment and a service unit containing oxygen
masks are located at each cabin crew station.
The Forward Attendant Panel (FAP) is installed at the Forward Attendant
Station and the Additional Attendant Panels (AAP) are located at CA
Station 2L and 4L.
1.1/P6
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Rev 00
01 Aug 06
1.1/P7
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.1.5.9
Rev 00
01 Aug 06
Passenger Service Units

The passenger service units are located immediately below the
overhead stowage bins. Each unit has reading lights, controlled by a
switch in the passenger seat arm rest, an attendant call light, and a seat
locator sign.
1.1.5.10
Emergency Oxygen
Passenger oxygen masks are located in overhead modular
compartments. One mask is supplied for each passenger seat and two
for each lavatory. An extra mask is located in both the center and
outboard passenger seat units. Oxygen is available for approximately 15
minutes.
Refer Chapter 1.8, Emergency Equipment, for detailed information.
1.1/P8
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.1.6
Cabin Configuration
Rev 00
01 Aug 06
1.1/P9
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.1.7
Flight Deck Door
1.1.7.1
General
Rev 00
01 Aug 06
A forward opening hinge door separates the flight deck from the
passenger cabin. It has an electric locking latch controlled by the flight
deck crew.
In normal conditions, when the door is closed, it remains locked. Upon
flight deck entry request the flight crew can authorize entry by unlocking
the door which remains closed until it is pushed open.
When the flight deck crew does not respond to requests for entry the
door can be unlocked by the cabin crew by entering a two (2) to seven
(7) digit code (programmed by VAC) on the keypad installed on the door
post.
The door is bullet proof and fully compliant with decompression
requirements.
A mechanical override enables the pilots to open the door from the
inside.
1.1.7.2
Flight Deck Emergency Access Panel

The flight deck door locking system provides a means of electrically
locking and unlocking the flight deck door.
The keypad enables cabin crew to request entry to the flight deck. There
are two different request types:
(a)
Routine Access:
Press the # key on the keypad and wait for the flight deck door
to be opened by the flight deck crew.
(b)
Emergency Access:
The emergency access code is only to be used in the case of
flight deck crew incapacitation.
A toggle switch allows the flight deck crew to lock or unlock the flight
deck door following an access request thereby allowing or denying entry
to the flight deck.
1.1/P10
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.1.7.3
Rev 00
01 Aug 06
Keypad
The keypad is used by cabin crew to request the flight deck crew to open
the flight deck door.
(1)
LOCKED/UNLOCKED INDICATOR:
GREEN light ON
The door has been unlocked either by a flight crew action, or
automatically (during 5 seconds) when no flight crew action is
performed during the delay following an emergency access
request. The door can be pushed open.
GREEN light flashes
An emergency request to enter the flight deck has been made.
The buzzer in the flight deck will sound continuously in the flight
deck but the flight crew have taken no action.
RED light ON:
The flight crew has denied access.
(2)
Digital Keypad:
The keypad is used to sound a buzzer in the flight deck for one
(1) to nine (9) seconds by entering a zero to seven digit code as
programmed by VAC, follows by the # key.
It is also used to enter the two to seven digit emergency code
followed by the # key when the flight deck crew does not
respond.
1.2/P1
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.2
CONTROL PANELS
1.2.1
General
Rev 00
01 Aug 06
The Cabin Intercommunication Data System (CIDS) is a microprocessorbased system. It is used to do functional control, testing and monitoring
of the cabin systems. The CIDS integrates most of the cabin systems for
communications, calls and indications:
(a)
Passenger address;
(b)
Cabin and flight deck interphone;
(c)
Cabin illumination;
(d)
Evacuation signalling;
(e)
Lavatory smoke indication;
(f)
Passenger lighted signs;
(g)
Passenger call;
(h)
Service interphone;
(i)
Emergency lighting test;
(j)
Passenger reading lights;
(k)
Pre-recorded announcement and boarding music controls;
(l)
Passenger entertainment music control;
(m)
Passenger entertainment video control;
(n)
Doors/slides related indication;
(o)
Water/Waste related indication;
(p)
Air Conditioning (temperature indication and control).
1.2/P2
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.2.2
CIDS Installation
Rev 00
01 Aug 06
1.2/P3
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.2.3
Rev 00
01 Aug 06
Forward Attendant Panel (FAP)

Location:
The FAP is installed at the Forward Attendant Station. It controls the
cabin systems and indicates the status of the systems.
1.2/P4
AIRCRAFT EQUIPMENT
Rev 00
01 Aug 06

PROCEDURES MANUAL
Description:
On the FAP, the attendants can control the different cabin systems and
the CIDS. It shows the attendants the status of the systems and they can
do the programming.
(a)
(b)
Cabin Light Panel

(i)
The cabin lighting section of the basic FAP consists of

different pushbuttons, which control the passenger cabin
lights, aisle, windows, centre ceiling. Each button
illuminates when selected.
(ii)
The ENTRY section controls the lights in the entrance

areas.
(iii)
The LAV MAINT switch is provided for the lavatory

control the lighting service function.
Miscellaneous
(i)
The EMER pushbutton is used

illumination of the emergency lights.
for
the
manual
(ii)
The SMOKE LAV indication lamp flashes when smoke is

detected in any lavatory.
(iii)
The EVAC CMD pushbutton activates the evacuation

system warnings.
1.2/P5
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Rev 00
01 Aug 06
(iv)
The EVAC/RESET pushbutton cancels some of the

warnings.
(v)
The CHIME INHIB switch is provided for inhibited the

centralized calls from PAX.
(vi)
The CALL RESET pushbutton is used to cancel all

illuminated passenger call signs.
(c)
The BGM (Back Ground Music) panel comprises the ON/OFF

switch, a SEL pushbutton to set the music channel, a + and -
pushbutton to increase or decrease the volume and a volume
manometer.
(d)
The Programming and Indication Module (PIM) of the FAP

consists of a Liquid Cristal Display (LCD).
(e)
These pushbuttons allow the page handling of the system

indications and programming features of the PIM.
(f)
The numerical keypad (0 to 9) is used to select the number of a

recorded announcement or a passnumber. The ENTER and
CLEAR pushbuttons set or cancel a selected announcement.
(g)
The CIDS CAUT pushbutton illuminates whenever a failure of a

CIDS or a connected system occured. The PNL LIGHT TEST
checks the LCD and the integrated light in the FAP pushbuttons.
1.2/P6
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.2.4
Rev 00
01 Aug 06
Additional Attendant Panel (AAP)

The intensity of the lights of the different Entry Areas (mid/aft) and cabin
sections can also be controlled from the Additional Attendant Panels.
The operation is the same as the operation from the forward panel.
1.2.4.1
Location
Additional Attendant Panels (AAP) are located at C/A Station 2L and 4L.
1.2/P7
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.2.4.2
Rev 00
01 Aug 06
Description
The AAP can include optional pushbuttons for the cabin lights control the
illumination intensity of the entry areas and the different cabin sections.
(a)
The EVAC CMD button activates the EVAC signals.
(b)
The EVAC RESET pushbutton cancels the audio signals.
(c)
The CALL RESET pushbutton is used to cancel all illuminated

passenger call signs.
(d)
The SMOKE LAV indication lamp flashes when smoke is

detected in a lavatory.
(e)
The CHIME INHIB silences the passengers call sound.
(f)
The CABIN-DIM 1-DIM 2 pushbuttons control the light intensity

of the rear cabin.
(g)
The ENTRY-DIM 1-DIM 2 pushbuttons control the light intensity

of the rear entry area.
1.2/P8
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.2.5
Programming and Indication Module (PIM)
1.2.5.1
General
Rev 00
01 Aug 06
Failure annunciations in the cabin are provided on the PIM

(Programming and lndcation Module) which is part of the Forward
Attendant Panel.
The PIM has no system test facilities, it is only used for system
indications and programming operations.
1.2/P9
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.2.5.2
Rev 00
01 Aug 06
Description
The PIM is equipped with a coloured full graphic Liquid Cristal Display.
Twelve softkeys are attached to this display for menu guided operations.
The hardkeys provide direct access to the respective menus.
To allow numeric inputs to the system the PIM is provided with a
standard keyboard with twelve pushbuttons.
The Panel light test pushbutton enables all the lights integrated in the
FAP to be tested.
The CIDS CAUTION light is automatically activated in case of a system
failure, when the light is on, the Cabin Crew must have a look at the PIM
display.
1.2.5.3
Operation
NORMAL MODE
When power is connected to the aircraft, a power up test page appears
on the PIM. This page disappears after end of test.
The PIM display is normally blank, if no page is selected manually or

automatically displayed.
In general the PIM has a time out of 10 minutes after a page was
manually selected.
1.2/P10
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Rev 00
01 Aug 06
If a function is selected via a hardkey, the PIM displays the relevant page
immediately. If this key is pressed a second time or when another page is
selected, this page disappears.
AUTOMATIC MODE
If a failure occurs the CIDS CAUTION light comes on. Now two different
conditions can occur:
(a) A page was manually selected and is displayed on the screen:
A message appears in amber in the information row to inform the
crew of a required action.
(b) No page is displayed on the screen, then either

(i)
The DOORS/SLIDES page comes on with an indication of the

failure or
(ii) The SYSTEM CHECK menu comes on and the symbol in front of
the system which failed, flashes.
1.2/P11
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Rev 00
01 Aug 06
The CIDS CAUTION light can be reset inflight by pushing it.

It comes on again in case of another failure or automatically after landing
if the failure still exists.
The reset has no consequences for the PIM messages.
1.2.5.4
System Check
NORMAL MODE
On pressing the SYS CHECK hardkey, the SYSTEM CHECK page is
displayed.
1.2/P12
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Rev 00
01 Aug 06
It may be called up for preflight checks.

AUTOMATIC MODE
If a failure is detected on one of the cabin systems, the SYSTEM
CHECK page or the information SELECT SYSTEM CHECK is
automatically displayed.
1.2.5.5
Layout selection
The layout information is recorded in the Cabin Assignement Module

(CAM) fitted in the FAR The cabin LAYOUT pages on the PIM allow
modifications. The access to the LAYOUT page is protected by a code
number and only accessible on ground.
1.2/P13
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Rev 00
01 Aug 06
CABIN ZONES PROGRAMMING
Normal mode (NO AUTOMATIC MODE)

On pressing ZONE PROG hardkey, the zones programming page is
displayed.
These pages provide the menus for the cabin zones and for the no
smoking zones programming.
Cabin zones are defined by passenger classes and attendant working
areas. Cabin functions like passenger address, general illumination,
passenger call, video tone or chimes for interphone and signs are
related to these zones according to customer requests.
1.2/P14
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Rev 00
01 Aug 06
By means of the CABIN ZONES PROGRAMMING the user can easily

modify the length of the cabin zones.
These modifications are stored in the CAM.
The maximum number of zones is 5.
Only the zone ends are programmable (except the last seat row which is
fixed).
A zone can not be deleted. The smallest zone could consist of 1
seatrow.
When all changes have been performed on the PIM, the new datas are
saved by pressing the SAVING and SAVING CONFIRMATION
softkey. The modified layout is saved in the respective CAM memory.
If an increase ( + ) or decrease ( ) at the end of a zone is not
possible the respective symbol ( < or > + ) disappears and the
softkey looses in function.
Note: The NO SMOKING ZONE handling is identical to the CABIN
ZONES PROGRAMMING with the exception that a NO SMOKING
ZONE can be deleted.
1.2/P15
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Rev 00
01 Aug 06
CABIN TEMPERATURE
Normal mode (NO AUTOMATIC MODE)

On pressing the CABIN TEMP hardkey, the CABIN TEMPERATURE
page is displayed.
The page consists of three temperature bar graphs for temperature
preselection. On both ends of the upper bar graph, the limits of the
control range are displayed (18-30 degrees).
On the right hand side, the actual target temperature is indicated (FWD,
MID, AFT).
Cabin temperature control
On pressing the + or key, the preselected value changes. The
temperature correction is limited to plus or minus 2.5C (45F).
If the upper or lower limit is reached, the symbol disappears.
If the COCKPIT SELECTED TEMP softkey is pressed all preselected
temperatures switch back to the cockpit selected temperatures.
1.2/P16
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Rev 00
01 Aug 06
SYSTEM FAILURE MESSAGES
The possible failure messages in the CIDS INTERNAL page could be

CHECK PA/I NTPH/SIGNS/PAX CALL/LIGHTS
CHECK PA/SIGNS/PAX CALL/LIGHTS
<Ioo>
CHECK PA/INTPH/PAX CALL
<Ioo>
ONLY BASIC FUNCTIONS AVAILABLE
CHECK PA/INTPH/SIGNS/PAX CALL/LIGHTS
CABIN ATTENDANT ACTION

No direct cabin attendant action, for information only!
Be aware during the rest of the flight!
On ground call maintenance !
1.2/P17
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Rev 00
01 Aug 06
SYSTEM FAILURE MESSAGES (contd)
The possible messages in the WATER ICE PROTECTION page could

be:
CABIN ATTENDANT ACTION:

No direct cabin attendant action, but keep a close look on the affected
galley or lavatory !
1.2/P18
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Rev 00
01 Aug 06
POSSIBLE MESSAGES:

In flight:
Ignore the message
On ground:
Flush one toilet on indicated side.
(a) If no flush, check if cabin panel door and balancing lever are closed.
(b) If still no flush, lock indicated lavatories.
Note: Toilets are operative when message is no longer displayed.
1.2/P19
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
POSSIBLE MESSAGES:

Lock corresponding lavatory
Rev 00
01 Aug 06
1.2/P20
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Rev 00
01 Aug 06
POSSIBLE MESSAGES:

Open access door in toilet shroud, near the floor.The door can be on the
left or right side of the toilet, depending on the aircraft configuration.
Flush the toilet:
(a) permanent vacuum noise:
(i)
close flush valve by manual override
(ii) lock the lavatory

(b) water constantly running into the bowl
(i)
close manual water supply
(ii) lock the lavatory.

Note: The WATER shut off valve is located at the side of the wash-hand
basin.
1.2/P21
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Rev 00
01 Aug 06
POSSIBLE MESSAGES

Flush indicated lavatory. It is functional if flush cycle runs successfully.
Should the flush cycle not occur, the lavatory must be locked.
1.2/P22
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
POSSIBLE MESSAGES:

Lock all lavatories on indicated side.

WASTE BALANCING must be performed.
Rev 00
01 Aug 06
1.2/P23
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL

No action required.
Rev 00
01 Aug 06
1.2/P24
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Rev 00
01 Aug 06
POSSIBLE MESSAGES:
CABIN ATTENDANT ACTION

(a) If a lavatory smoke detector is inoperative, the corresponding
lavatory must be permanently watched over.
(b) If a crew rest smoke detector is inoperative, the crew rest must be
unoccupied and closed during the entire flight.
1.2/P25
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.2.6
Rev 00
01 Aug 06
Cabin Crew Handset

Each main cabin attendant station is equipped with an attendant handset
(in total 8) with PA and interphone capabilities and the associated
Attendant Indication Panel (AlP).
The handsets are accessible to attendants while strapped in their seats.
1.2/P26
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Rev 00
01 Aug 06
The interphone handset has integrated keys for PA and calls.
CABIN OPERATION
Handset is hooked off.
The keyboard is located in the inner face of the handset.
By dialing PA, ALL, PA announcement is performed through the cabin
as soon as PU flap is pressed.
A message PA ALL is displayed on the nearest AlP and the message
PA ALL IN USE on all other AlPs.
When the announcement is finished, press RESET or hook on the
handset.
The messages disappear on the AlPs.
1.2/P27
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.2.7
Attendant Indication Panel (AIP)
1.2.7.1
General
Rev 00
01 Aug 06
One Attendant Indication Panel (AlP) is mounted near each Attendant

Station which is equipped with an handset.
1.2/P28
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Rev 00
01 Aug 06
AlP features include a two row alphanumeric display and two indicator
lights. The upper row displays communication information, such as
interphone calls and the lower row displays system information. The
indicator lights serve as attention getters. Green for communication
information, pink for system and emergency information.
1.2/P29
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.2.7.2
Rev 00
01 Aug 06
Handset operation related messages

EXAMPLE A : THE PA ALL function is initiated.
By hooking off the handset, a symbol appears and flashes at calling AIP
the system awaits a dial procedure
The PA push button on the handset is pressed, a second symbol

flashes, the system awaits now the second dial procedure.
The ALL push button is pressed, the indication PA ALL appears on the
calling AIP.
As soon as the announcement starts, the symbol > is displayed on the
calling AIR On all the other AlPs the message PA ALL IN USE is shown
on the lower line.
1.2/P30
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Rev 00
01 Aug 06
EXAMPLE B : ATTENDANT AT DOOR 1LH CALLS ATTENDANT AT

DOOR 3.
The handset at door 1LH is hooked off.
The INTERPHONE push button is pressed, a second symbol flashes,

the system awaits the second dial procedure.
The 3 push-button is pressed, the indication 3 ATTENDANT appears
on calling AIR On the AlPs at doors 3LH and 3RH the message CALL
1L ATTENDANT is displayed and the green indicator comes on.
1.2/P31
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Rev 00
01 Aug 06
As soon as the attendant at door 3LH hooks off the handset, the symbol
> appears on AlPs at door 1 LH and 3LH, which means that the
communication is established.
On the AlP at door 3RH the indication disappear.
During handset operation following messages could appear on the AIPs:
1.2/P32
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.2.8
Rev 00
01 Aug 06
Area Call Panel (ACP)

The Area Call Panel consists of five individually controlled illuminated
colored fields. Each color corresponds to a specific call. The fields are
used in steady and in flashing mode.
The indications are:

(a)
CREW Call
Pink (steady or flashing)
(b)
PAX Cabin Call
Blue (steady)
(c)
PAX Lavatory Call
Amber (steady)
(d)
Lavatory smoke
Amber (flashing)
(e)
Evac Signalling
Pink (flashing)
1.3/P1
AIRCRAFT EQUIPMENT
Rev 00
01 Aug 06

PROCEDURES MANUAL
1.3
LIGHTING
1.3.1
General
The cabin light system provides illumination to the cabin, the lavatories,
the galleys and the attendant work areas.
This system is part of the Cabin Intercommunication Data System
(CIDS).
1.3.1.1
Cabin area
(a) The general illumination has fluorescent tubes installed in the
overhead stowage compartments and the ceiling panels. They
shape five lighting strips.
(b) The entrance area illumination has fluorescent tubes installed on the
entrance area ceiling panels.
(c) For the night lighting, the fluorescent tubes are located in the ceiling
panels (switched on to 10 % illumination level).
The lighting strips are divided into 3 groups:
(i)
Lighting strips on the outer side of the lateral overhead stowage

compartment.
(ii) Lighting strips in the ceiling panels.

(iii) Lighting strips
compartment.
1.3.1.2
under
the
center
overhead
stowage
Entrance areas
Fluorescent tubes are installed in the ceiling panels illuminate the
entrance areas. Two fluorescent tubes are installed in the left hand side
and right hand side ceiling panels at each entrance.
The operation is identical to that of the cabin area lighting.
1.3.1.3
Galley Area
General galley area lighting is provided by the entrance area lighting.
1.3.2
Cabin Lighting Panel

The cabin lighting panel is located on the Forward Attendant Panel
(FAP). It controls all illumination in the cabin.
1.3/P2
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Rev 00
01 Aug 06
The separate switches on the lighting control panel at the Purser station
control each of the lighting strips. The switches DIM 1, DIM 2 and
NIGHT control the brightness of the lighting strips in each zone and the
lights in the entrance area. (100 %, 50 % and 10 %)
(a)
ENTRY pushbutton causes the fluorescent lamps at forward,

mid and aft entrance areas to come on with 100 % illumination
intensity.
Note: The lights in the forward entrance area decrease in
intensity automatically when the cockpit door is opened and the
engines are running
(b)
The cabin lighting is divided into a first class (FC) a business

class (BC) and a tourist class (YC) area.
The lighting strip can be switched separately in the 3 areas.
Examples:
When CABIN FC pushbutton is pressed the illumination of the
1st class zone comes on 100 %
When CABIN FCDIM 1 pushed the illumination of the FC area
comes on to 50 %
When CABIN BCDIM 2 pushed the illumination of the BC area
comes on to 10 %.
NIGHT for the night lighting, selected fluorescent in the ceiling
panels are switched on to 10 % illumination level.
(c)
The integral light of WDO, CTR and AISLE pushbuttons

comes on automatically when any CABIN pushbutton is
selected on. When pressed:
1.3/P3
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.3.3
Rev 00
01 Aug 06
(i)
WDO : the illumination of the window areas goes off.
(ii)
CTR the illumination of the center overhead stowage

compartment areas goes off AISLE : the illumination of
the aisle area goes off.
(iii)
When pushed again, the illumination of the selected area

comes on to the intensity level previously selected.
Lavatory Lighting
The lavatory lights are installed above the door of each lavatory. A
microswitch installed at each lavatory door, controls the illumination level.
The fluorescent lamps are on 50 % intensity, when the lavatory door is
closed and unlocked. The spot lights are switched off. The fluorescent
lamps are on 100 % intensity and the spot lights come on, when the
lavatory door is closed and locked.
1.3/P4
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.3.4
Rev 00
01 Aug 06
Cabin Crew Station Work Light

Cabin attendant work lights are installed at each attendant station and
can be controlled individually by an integrated pushbutton.
1.3/P5
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.3.5
Rev 00
01 Aug 06
Passenger Reading Lights

The passenger reading lights are high intensity lights. Each passenger
can control his reading light individually.
The control switch is installed in the seat armrest (in the PCU).
1.3/P6
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.3.6
Rev 00
01 Aug 06
Cabin Signs
Pictogram signs to advise the passengers of required actions, are
provided in the cabin and lavatories.
The passenger information signs are monitored from the signs panel in the
cockpit.
(a)
Fasten seat belts

ON
Fasten seat belt signs in cabin and return to cabin sign

in lavatories illuminate associated with a low chime.
AUTO
The signs in the cabin and in the lavatories illuminate

automatically together with a low chime, when the slats
are extended . They extinguish after the slats are
retracted.
1.3/P7
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
OFF
(b)
Rev 00
01 Aug 06
When switched to OFF the signs extinguish and the low

chime sounds.
No smoking
ON
The no smoking signs and the EXIT signs illuminate and

a low chime sounds.
AUTO
The no smoking signs and EXIT signs illuminate when

the landing gear extends and extinguish when the gears
are retracted, together with a low chime.
On ground when the aircraft is on the gears the signs
remain on.
OFF
Signs are switched off. Low chime sounds when

switched to off.
1.3.7
Emergency Lighting System
1.3.7.1
General
The emergency lighting system is installed to provide:
1.3.7.2
(a)
illumination of the cabin and the exit areas in the event of a

failure of normal lighting system
(b)
illumination of exit location and exit marking signs at each

passenger/crew door and emergency exit;
(c)
illumination of the marking system of the emergency path
(d)
illumination of lavatories, independent of the main lavatory

lighting system
(e)
in addition, the escape slides have their own emergency

lighting.
System Components
The emergency lighting system consists of the following:
(a)
8 EXIT lights located over each EXIT door frame
(b)
8 EXIT signs located in the exit areas ceiling
(c)
24 emergency ceiling lights over the aisles
(d)
floor escape path marking system which includes EXIT markers

and low intensity lights located close to each exit at floor level
and below passengers seats.
1.3/P8
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Rev 00
01 Aug 06
Eight Emergency Power Supply Units (EPSU) energize all the EXIT light
signs, and floor proximity light. They installed in the ceiling at each exit
area.
The escape slides are equipped with an integral lighting system. The
escape slide lights automatically illuminate when the escape slide
deploys. They have the same supply as the cabin emergency lights,
from the power supply units.
1.4/P1
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.4
COMMUNICATIONS
1.4.1
General
Rev 00
01 Aug 06
The communication system includes:

(a)
Passenger address, including boarding music and the passenger

entertainment system;
(b)
Interphone system;
(c)
Passenger call system;
(d)
Evacuation signaling including the evacuation command system.
All systems are controlled by the Cabin Intercommunication Data

System (CIDS).
1.4.2
Passenger Address System (PAS)
1.4.2.1
General
The PAS allows cabin announcements to passengers through
loudspeakers. In addition, one loudspeaker is installed in each lavatory
and galley.
PAS volume increases automatically as soon as an engine is running
and in the case of a depressurization.
The PAS can be operated from the cockpit (handset or Audio Control
Panel with audio equipment) or from the cabin (handset).
The PAS is designed such that cabin crew PA announcements can be
made to the whole cabin or separately to the business class cabin or
economy class cabin, as required.
1.4.2.2
PAS Priority Levels

PAS priority levels are in accordance with the following:
Priority
st
nd
Position
Flight deck station
Purser station
3rd
Other cabin crew stations
4th
Pre-recorded announcements
th
Video/entertainment sound
6th
Boarding music
1.4/P2
AIRCRAFT EQUIPMENT
Rev 00
01 Aug 06

PROCEDURES MANUAL
1.4.2.3
PA Announcement from any Cabin Crew Station

To make a normal PA announcement throughout the aircraft from any
cabin crew station, proceed as follows:
(1)
Press PA ALL switch:

Message PA ALL is displayed on the nearest AIP.
Message PA ALL IN USE is displayed at other AIPs.
Press PUSH TO
announcement.
(2)
TALK
(PTT)
switch
and
Press RESET when finished, or hang up handset.
make
PA
1.4/P3
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.4.2.4
Rev 00
01 Aug 06
Pre-recorded Announcement and Boarding Music(PRAM)

The function of the PRAM is to play pre-recorded announcements and
music programs. These are transmitted to the passengers, through the
passenger address system which is a part of the Cabin
Intercommunication Data System (CIDS).
The announcements are also transmitted to the passengers through the
headsets from the Passenger Entertainment System (PES).
The PRAM reproducer is installed in the avionics compartment. It can
store up to 256 pre-recorded announcements. In addition, four different
boarding music programs are selectable.
These functions are controlled from the Programming and Indication
Module (PIM) in the Forward Attendant Panel (FAP).
When the announcement system operates, a PA IN USE message is
shown at all Attendant Indication Panels.The PRAM transmits manually
selected announcements, automatic announcements (FASTEN SEAT
BELT and NO SMOKING) and an emergency announcement when a
rapid cabin decompression occurs.
(a)
Pre-recorded Announcement
The announcement control equipment is as follows:
(i)
a PRE ANN pushbutton switch to set the pre-recorded

announcement mode.
(ii) a numerical keypad (0 to 9), to set the announcement

numbers.
(iii) a CLEAR pushbutton, to cancel all stored announcements in
the memory.
(iv) an ENTER pushbutton, to set the selected announcement in
the next free memory.
(v) a LCD (Liquid Cristal Display) monitor, with 12 soft keys, 6
on the left, 6 on the right.
The soft keys can have these functions:
(i)
START ALL : starts all stored announcements in the

memory.
(ii) START NEXT : starts the next announcement in the

memory.
(iii) STOP : stops the transmission of announcements.
1.4/P4
AIRCRAFT EQUIPMENT
Rev 00
01 Aug 06

PROCEDURES MANUAL
(iv) MEMO 1 to MEMO 5 : to set the selected announcement

number in the related memory.
By pressing the PRE ANN hardkey,

ANNOUNCEMENT page is displayed.
the
PRERECORDED
1.4/P5
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Rev 00
01 Aug 06
The numerical keyboard is used to set coded messages.
(i)
Each keyboard entry must be closed with ENTER or by

pressing any MEMO field softkey.
(ii) Corrections on the selected MEMO field can be performed

by pressing CLEAR on the keyboard or by overwriting the
respective MEMO field.
(iii) The system will accept a number range between 0 t0 256.
Numbers out of this range will lead to an ERROR message
at the respective MEMO field.
(iv) An annoucement which cannot be found by the PRAM, will
be indicated by a MISSING message (only for MEMO 1 and
MEMO 2 announcements).
(v) By pressing the STOP softkey all messages can be stopped.
ON ANNOUNCE field will be cleared.
1.4/P6
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Rev 00
01 Aug 06
To start the playback of the announcement START ALL or START

NEXT must be pressed.
If a message is found and on announcement, the display will scroll the
MEMO fields. Additional message(s) can be entered in the field with the
arrow .
If the announcements are started via START ALL, it is possible to select
START NEXT, which leads to a change in the announcement mode. That
means, only the next message will be announced then.
If the announcements are started via START NEXT, it is possible to select
START ALL, which leads to a change in the announcement mode. That
means, all the messages will be announced then.
The initial page is displayed again after playback of the last
announcement.
(b)
Boarding music
A row of ten LEDs, to indicate the

volume level
An ON/OFF pusbutton switch
A digit display, to indicate the
music channel
A SEL pushbutton, to set the music
channel
A (+) pushbutton, to increase the
volume level
A (-) pushbutton, to decrease the volume level.
1.4/P7
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.4.3
Rev 00
01 Aug 06
Cabin Interphone System

The cabin interphone system provides two way communication and
alerting facilities between the cabin crew and cabin crew and between
cabin crew and flight deck crew.
1.4.3.1
Normal Call from One Cabin Crew Station to another Cabin Crew Station
To make a normal call from one cabin crew station to another cabin crew
station, proceed as follows (Example: Purser calls aft attendant station):
(1)
Press INTPH switch;
(2)
Press 4 on keyboard
AIP at forward left attendant handset displays all dial and system
information, after dialing: 4 ATTND
ACP at aft attnd stations L/R steady PINK. Hi-Lo chime via aft attnd
station loudspeakers.
On AIPs at aft attnd stations steady text: CALL 1L ATTND and steady
GREEN indicator.
When finished, hang up handset.
1.4/P8
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.4.3.2
Rev 00
01 Aug 06
One Cabin Crew Station calls all Cabin Crew Stations

To make a normal call from one cabin crew station to all other cabin
crew stations, proceed as follows:
(1)
Press INTPH switch;
(2)
Press ALL switch;
AIP at forward left attendant handset displays all dial

information, after dialing: ALL ATTND
and system
ACP at all attnd stations steady PINK.

Hi-Lo chime via all attendant station loudspeakers.
On AIPs at all attendant stations steady text: CALL ALL ATTND and
steady GREEN indicator.
1.4/P9
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.4.3.3
Rev 00
01 Aug 06
Emergency Call from the Cabin Crew Station to Flight Deck

To make a call from a cabin crew station to the flight deck, proceed as
follows:
(1)
Press PRIOR CAPT switch;
AIP at attendant handset displays all dial and system information, after
dialing: PRIOR CAPT
CALL panel in cockpit: Legend flashing on EMER pushbutton switch
AUDIO CONTROL PANEL in cockpit: flashing light on call indicator.
Crew call buzzer is activated 3 x 1 sec.
1.4/P10
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.4.4
Rev 00
01 Aug 06
Passenger Call System

A call system provides the possibility to passengers to call the cabin
crew from:
(a) passenger seats
(b) lavatories
1.4.4.1
Call from a passenger seat

Pressing the cabin attendant call button on the Passenger Service Unit
(PSU) results in:
To RESET the call lights, the cabin attendant call button on the PSU
must be pushed again.
Note: In case of a passenger call during boarding when all the seat row
numbering lights are illuminated in steady mode, the respective seat row
numbering light will flash. As soon as all doors are closed seat row
numbering lights are off and will illuminate in steady mode when
activated.
1.4/P11
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.4.4.2
Rev 00
01 Aug 06
Call from lavatory

Pressing the cabin attendant call button on the Lavatory Service Unit
(LSU) results in:
To Reset the call, the call button must be pushed again.
1.4/P12
AIRCRAFT EQUIPMENT
Rev 00
01 Aug 06

PROCEDURES MANUAL
1.4.5
Evacuation Signalling System

An emergency evacuation signalling system (integrated in the CIDS) is
installed. It provides visual and aural alert in the event of impending
emergency evacuation of the aircraft.
Location: Panels provided with warning lights are installed
(a)
One in the cockpit
(b)
One at the purser station
(1)
(c)
One at the attendant station door 2 (opt)
(2)
(d)
One at the aft attendant station
(3)
(1): At Purser station
1.4/P13
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Rev 00
01 Aug 06
(2) and (3): at CA 2L and 4L
Description:
(a) Forward Attendant Panel
(1) EVAC CMD

Located only at the purser station and is used to activate the system.
(2) EVAC/RESET
Button flashes red when the system is activated. When the pushbutton is
pressed the audio warning at this respective station is silenced.
1.4/P14
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Rev 00
01 Aug 06
(b) Additional Attendant Panel (Door 2L and door 4L)
(1) EVAC/RESET
Flashes red when the system is activated. By pressing the pushbutton
the audio signal at the respective station is silenced.
1.5/P1
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.5
LAVATORIES
1.5.1
General
Rev 00
01 Aug 06
The lavatories are installed in the cabin for comfort of passengers and
crew. Each lavatory has a washroom function. Cold, hot and waste water
connections, air outlet connections and fans are provided.
The lavatories can be installed in various of configurations to satisfy
customer request:
(a)
forward lavatories (La-Lc) (L11-L12)
(b)
mid lavatories (Lk-Lh) (L34-L33)
(c)
aft lavatories (Lu-Lv, Ly, Lz) (L73-L81 - L74-L82)
1.5/P2
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.5.2
System Components
1.5.2.1
Toilet manual shut off
Rev 00
01 Aug 06
A manual shut off valve in each lavatory permits to shut off the water
supply for the faucet and toilet. It is located at floor level behind an
access door, next to the toilet bowl, on the side towards the faucet.
A shut off lever, located below the toilet bowl on the left or right hand
side, permits to close the flush valve manually.
1.5/P3
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.5.2.2
Rev 00
01 Aug 06
Rinse Valve Failure

To avoid toilet overflow in case of a rinse valve failure, a warning signal
is transmitted to the CIDS.
A triple LO chime sounds throughout the cabin attendant loudspeakers,
and the ACP amber light flashes at the relevant attendant stations zone
wise.
On the AlP the affected lavatory is shown in clear wording and the red
indicator light comes on.
The amber call light is flashing at the relevant lavatory.
Audio warning and visual indications can be cancelled by pressing the

CIDS caution light pushbutton (1) on the PIM. The PIM message will
disappear if the relevant manual override valve is closed.
1.5/P4
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.5.2.3
Rev 00
01 Aug 06
Water Heater
The water from the water tanks is distributed either directly or through
the water heater to the water faucets.
The water heater has a capacity of 1.5 litres of water.
A thermoswitch regulates the water temperature between 40 and 48C.
If the thermoswitch fails an overheat switch cuts the electrical supply, if
the temperature reaches : 90.
It is equipped with a control ON/OFF switch, an indicator green on light
and a pressure relief valve.
1.5/P5
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.5.2.4
Rev 00
01 Aug 06
Waste System
The toilet waste quantity can be checked by pressing the waste key on
the Programming and Indication Module (PIM).
If the waste service panel is open, the waste page is automatically

displayed and the indication WASTE SVCE DOOR OPEN appears on
the screen.
Vacuum lavatories system failure messages:
If a vacuum lavatories system failure is detected by the CIDS, the
system check page will be automatically displayed on the PIM.
1.5/P6
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Rev 00
01 Aug 06
The softkey corresponding to the vacuum lavatories must be pressed.

On the lavatory system check page different messages could appear.
The following short indicates these messages and their required cabin
attendant action.
1.5/P7
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.5.3
Controls
1.5.3.1
Lavatory Service Unit
Rev 00
01 Aug 06
(1) Return to seat sign

(2) Cabin Attendant call button
(3) Plug
The return to seat sign comes on when the FASTEN SEAT BELTS signs
are switched on.
The Cabin Attendant call button pressed operates the pax call sound
and lights in the cabin.
1.5.4
Lavatory Fire Protection System
1.5.4.1
Smoke Detector
One smoke detector is installed in each lavatory extraction duct.
If smoke enters into the measuring chamber of the detector, a warning
signal is transmitted to the CIDS.
On all the AlPs the affected lavatory is shown in clear wording and the
red indicator light flashes.
A triple chime is broadcast via all Loudspeakers.
The amber light of the respective ACP and the outside smoke indicator
of the affected lavatory are flashing.
The corresponding LAV SMOKE button on the FAP or the AAP
illuminates.
1.5/P8
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Rev 00
01 Aug 06
The RESET operations from attendant panels also affect the indications
in the respective area except for the chime distribution which is reset
entirely.
1.5/P9
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.5.4.2
Rev 00
01 Aug 06
Extinguisher
A small extinguisher bottle which contains 120 g of halon and freon is
installed in each waste bin.
The lavatory fire extinguishing system is completely automatic and selfcontained.
A fire or overheat condition opens the release mechanism.
A temperature increase from approx 71C to 140C (300F) operates the
lavatory fire extinguisher, within 60 s.
1.5/P10
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.5.5
Rev 00
01 Aug 06
Lavatory Door Emergency Unlocking Mechanism

It is possible to unlock the doors from the passenger compartment side
in the event of emergency without using a special tool.
For this, lift the LAVATORY cover plate above the VACANT/OCCUPIED
indicator and push the unlocking pin from right to left.
1.6/P1
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.6
GALLEYS
1.6.1
Galley System Overview
1.6.1.1
General
Rev 00
01 Aug 06
Individual galley modules may contain ovens, waste containers, coffee

makers, refrigeration units, storage/servicing carts, sinks and stowage
space to aid in food preparation and dispensing. Galleys are equipped
with electrical power and water systems. Lighting controls are located on
the galley electric panel. A galley vent system keeps the air fresh.
Service carts are restrained for takeoff and landing. There are stowage
areas for extra carts located at various galleys. The number of food carts
shall not exceed the number of in-flight cart restraints available.
1.6.1.2
Galley Locations
Galleys are installed at the front and the rear of the aircraft.
1.6.1.3
Galley Electrical Power

Electrical power is supplied through a control panel in each galley. If
power is unavailable to one or more galleys the flight deck should be
notified.
1.6.1.4
Galley Water System

Each galley that has running water is equipped with a water shutoff
valve. Positioning the water shutoff valve to the OFF position turns off
water to that galley.
Potable water contents are available on the water and waste module on
the FAP, as follows:
1.6/P2
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
(1)
Rev 00
01 Aug 06
IND ON pressed and held:

Water and waste quantities are indicated in percentage of total
tanks capacities.
Released:
The indications of water and waste quantities are darkened.
1.6.1.5
Galley Waste System

Galley sink waste water is drained overboard through heated drain
masts.
To prevent sink drain blockages cabin crew should not put solid waste
(coffee grounds, tea bags, fruit pulp, and so on) in the sink drain. Put
solid waste in the galley waste bins. Mixtures, which can curdle and
create a drain blockage, should be diluted with an equal amount of
water.
The sink drain strainer should not be removed.
1.6.2
Galley Non-Normal Operations
1.6.2.1
Galley Sink Drain Blockages

If a sink drain is blocked, or drainage is slow, no more fluids should be
poured into the sink. Dispose of fluids in another galley sink.
1.7/P1
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.7
1.7.1
Introduction
Rev 00
01 Aug 06
The aircraft is equipped with six type A doors and two type I
emergency exits except A330 (VN-A368) with eight type A doors.
They have an inward initial opening movement and then open upwards
and forwards. They become emergency exits in case of emergency
evacuation and are all provided with an emergency evacuation facility
stowed in a container hinged on the lower part of the door.
1.7/P2
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Rev 00
01 Aug 06
1.7/P3
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Rev 00
01 Aug 06
1.7/P4
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.7.2
Rev 00
01 Aug 06
Warning System
Each door has an observation window equipped with a sunshade. Close
to that window, there are two electrical lights.
(a) One indicator light which illuminates white when the slide is armed
and the door handle moved up.
(b) One warning light which flashes red in case of cabin differential
pressure above 2.5 MBAR (0.0362 PSI) when all engines are shut
down and the arming system is disarmed.
The lights are visible also from outside.
1.7/P5
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.7.3
Operations of Doors from inside
1.7.3.1
Type A Door Operations
Rev 00
01 Aug 06
Opening:
(a) The slide arming lever must be in DISARMED position and the
SAFETY PIN installed.
(b) If the RED CABIN PRESSURE warning light close to the
OBSERVER WINDOW flashes, DO NOT OPEN THE DOOR and
REPORT TO the COCKPIT CREW.
(c) Grasp one ASSIST HANDLE A
(d) Lift the door control handle fully up.
(e) (The two upper latches disengage and door unlocks)
(f)
Push the door outwards then move it forwards, by using the ASSIST
HANDLE B, until it locks in its fully open position.
(An integrated damper limits the speed of the door).
1.7/P6
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Rev 00
01 Aug 06
Closing: To unlock a door from its fully open position:

(a) Press the GUST LOCK located on the support arm of the door
(b) Grasp the ASSIST HANDLE A
(c) Using the ASSIST HANDLE B, move the door rearwards
(d) When the door is in front of its frame, pull the door in and lower the
door control handle
(e) Check that the door locks correctly, the door locking indicators,
located on the upper part of the door indicate locked.
1.7/P7
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.7.3.2
Rev 00
01 Aug 06
Type I Door Operations

Opening: Type I door opens the same way as the type A door.
(a) The slide arming lever must be in DISARMED position and the
SAFETY PIN installed.
(b) If the RED CABIN PRESSURE warning light close to the
OBSERVER WINDOW flashes, DO NOT OPEN THE DOOR and
REPORT TO the COCKPIT CREW.
(c) Grasp one ASSIST HANDLE A.
(d) Remove plastic cover over control handle.
(e) Lift the control handle fully up.
(f)
Push the door outwards, then move it forwards, by using the

ASSIST HANDLE B, until it locks in its fully open position.
1.7/P8
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Rev 00
01 Aug 06
Closing: Closing is the same as type A door.

To unlock a door from its fully open position.
(a) Press the GUST LOCK located on the support arm of the door
(b) Grasp the ASSIST HANDLE A
(c) Using the ASSIST HANDLE B, move the door rearwards
(d) When the door is in front of its frame, pull the door in and lower the
door control handle
(e) Check that the door locks correctly, the door locking indicator, on
the upper part of the door must indicate locked.
1.7.4
Operations of Doors from Outside
1.7.4.1
Opening
Labels next to the exterior control handle indicate how to open the door
from the outside.
(a) CHECK through the observation window that the RED CABIN
PRESSURE INDICATOR DOES NOT FLASH
(b) PUSH the flap and grasp the handle, lift it fully up (to the horizontal
green line)
(c) PULL the door outwards and forwards until it locks in the fully open
position.
1.7/P9
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.7.4.2
Rev 00
01 Aug 06
Closing
PUSH the gust lock to unlock the door, move the door towards the
frame, push it in and lower the control handle. The door is locked when
the handle is flush with the fuselage.
1.7/P10
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.7.5
Slide Arming System
1.7.5.1
DISARMED position
Rev 00
01 Aug 06
When the ARMING LEVER is in the DISARMED position a safety pin

with a red flag must be installed to
Indicate that the door is in the DISARMED mode
Prevent inadvertent movement of the arming lever.
(1)
Type A door:
1.7/P11
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
a. Type I door:
Rev 00
01 Aug 06
1.7/P12
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.7.5.2
Rev 00
01 Aug 06
ARMING procedure:
In order to arm the door:
(a) the safety pin has to be removed and stowed in the hole provided
for that purpose, on the support arm for the type A door, on the
button of the door frame for the type I door.
(b) then the arming lever must be moved to the ARMED position
THE DOOR IS NOW READY FOR FLIGHT
(1) Type A door
(2) Type I door
When the arming lever is in the ARMED position a flap moves under the
disarmed hole which avoids reinstalling of the safety pin.
1.7/P13
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Rev 00
01 Aug 06
Note: If the SLIDE ARMING lever is in the ARMED position and the
door is opened from the outside the lever will move automatically and
mechanically to the DISARMED position
1.7.6
Emergency Opening
1.7.6.1
Type A Doors:
(a)
Check that the evacuation system is armed
(b)
Hold on to the frame assist handle
(c)
Lift door control handle rapidly fully up and release
The door opens automatically and locks in the open position.
Should the pneumatic assistance of the door fail, PUSH door open
MANUALLY
1.7/P14
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.7.6.2
Rev 00
01 Aug 06
Type I Doors
(a) Check that the evacuation system is armed
(b) Hold on to the frame assist handle
(c) Uncover control handle
Lift door control handle rapidly fully up and release The door opens
automatically and locks in the open position.
Should the pneumatic assistance of the door fail, PUSH door open
MANUALLY
1.7/P15
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.7.7
Rev 00
01 Aug 06
Evacuation Slides - General

A slide raft is installed in each passenger/crew door (type A door).
For doors 1 and 4 these slide rafts deploy straight down. For doors 2L and
2R the slide raft is canted in order to deploy in acceptable clearance away
of the engines.
An escape slide is installed in each emergency exit (type I door).
They permit quick evacuation for the passengers and the crew in an
emergency.
1.7/P16
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.7.8
1.7.8.1
Rev 00
01 Aug 06
Slide/Raft
Type A doors
They are of the DUAL-LANE type and have two functions:
(a) as an escape slide
(b) as an inflatable raft.
Normal Operation
The deployment and inflation of the unit is automatically initiated when the
door is opened in armed mode. As the door opens, the girt tensions and
pulls the packboard off the door. It falls below the door sill, the speed
lacing releases and the unit falls from the packboard. A firing lanyard
actuates the regulator valve, primary gas is supplied to the aspirators and
the inflation is initiated.
1.7/P17
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Rev 00
01 Aug 06
Manual Inflation
If the automatic inflation is not initiated, the red manual inflation handle,
located on the girt extension of the SLIDE-RAFT, has to be pulled.
This handle is always located at the right hand side of the girt extension.
1.7/P18
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Rev 00
01 Aug 06
Restraint Devices
An intermediate tie device restrains the SLIDE/RAFT to approximatively
one third of its extended length, to prevent slide-raft from inflating
underneath the fuselage.
When the SLIDE/RAFT becomes sufficiently pressurized, the intermediate
tie releases and the slide-raft is projected outwards and downwards to
contact the ground.
The slide rafts inflate and deploy within 4 seconds.
The inflation reservoir sensors are connected to the CIDS and the
pressure of the inflation cylinder is indicated on the PIM.
1.7/P19
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Slide/Raft Features
Rev 00
01 Aug 06
1.7/P20
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Rev 00
01 Aug 06
1.7/P21
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.7.8.2
Rev 00
01 Aug 06
Type I door
The escape slides are of SINGLE LANE type and are installed on the left
and right emergency exit door in the cabin.
Normal Operation
The slide inflation is automatic if you open the emergency exit door and
the emergency control handle is in the ARMED position.
During the door opening, the escape slide drops down and the automatic
inflation is initiated. The slide can also be inflated manually after the door
is opened by pulling the manual inflation handle. To avoid wind effect till
the slide is fully inflated, a restraint device keeps it folded as long as the
inflation is not sufficient to break it.
It takes about 6 seconds for the escape-slide to be ready for evacuation.
1.7/P22
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Rev 00
01 Aug 06
Manual Inflation
If the slide automatic inflation does not occur, pull the manual inflation
handle which is located on the right hand side of the slide.
1.7/P23
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Slide/Raft Features
Rev 00
01 Aug 06
1.7/P24
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Rev 00
01 Aug 06
1.7.8.3 Lighting System

Each slide raft and escape slide is equipped with an integrated lighting
system. The lights are located along the longitudinal tubes and accross
the runway tube.
The lighting system is automatically activated by the slide deployment.
They have the same supply as the cabin emergency lights. If no aircraft
power is available the lights are illuminated for a period of at least 12
minutes from the cabin Emergency Power Supply Units (EPSU).
1.7/P25
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Rev 00
01 Aug 06
1.7.8.4 Capacity
* The overload capacity is calculated taking into accounted that one slideraft is not operational.
1.7.8.5
Disconnection
To disconnect the slide raft from the aircraft, pull the disconnect handle.
1.7/P26
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Rev 00
01 Aug 06
The slide raft is moored to the aircraft by means of 250 mooring line
which is attached to the girt extension remaining on the cabin floor.
To release the mooring line from the aircraft floor, the manual release
handle, located in a pouch on the top of the raft has to be pulled fig. 1.
Should this fail, the hook knife can be used for manual releasing fig. 2.
(The mooring line is provided with an automatic release point, which will
brake at a force of 850 Ib).
1.7/P27
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.7.9
Rev 00
01 Aug 06
Raft Canopy
Each slide raft is provided with a
canopy and a Survival Kit on the
right outboard side as it is indicated
on the top chamber.
It gives the occupants protection
against different environmental
conditions. The canopy support has
no rods and one person can put up
the canopy. It has a hole to collect
rain water The canopy has a highly
visible orange / red color and is
resistant to the wind.
Installation:
The marking on the canopy
BOARD END will be next to the
girt, and the marking THIS SIDE
UP will be outside.
(a) Drape the canopy over the
canopy stubs: Each stub and
canopy tie down string patch have corresponding numbers (odd
numbers for the left, even numbers for the right side).
(b) Wrap the canopy string around the rubber button on the canopy
support.
(c) Tie the bottom of the canopy to the outboard canopy tie down OR to
allow a greater flow of air, roll the canopy outer curtain and tie the
curtain up.
1.7/P28
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.7.10
Rev 00
01 Aug 06
Survival Kit
Each slide raft is provided with a Survival Kit on the right outboard side
as it is indicated on the top chamber.
The following items will be found inside a standard survival kit.
(a) Bandage, 1 inch x 3 inch
(8 ea/pkg)
(b) Bandage, Compress, 3 inch (3 ea/pkg)

(c) Bandage, Compress, 4 inch
(d) Bandage, Triangular, 37 inch
(e) Bailing Bucket, Fabric
(f)
Water Bag, 4oz.
(g) Whistle, Plastic

(h) Sponge, Dehydrated
(i)
Dye, Sea Marker
(j)
Hole Repair Kit
(k) Survival Manual

(l)
Flashlight, Water Activated
(m) Check List and Management

Manual
(n) Mirror, Signaling
(o) Water Collection Bag, 1 qt.
(p) Placard, Contents and Identification
1.7.11
Transportation of raft to another Door

Only after ditching, if it happens that one Type A door is inoperative, its
corresponding slide-raft can be disconnected, transported and operated
from any other type A door, which has already been operated and its
slide-raft disconnected.
1.7.11.1 Inoperative Door

(a) The slide raft arming lever of the inoperative door is in the ARMED
position, Remove the decorative cover by lifting and rotating
decorative cover up to 15.
(b) Lift the decorative cover to brackets out of the packboard slots and
pull the decorative cover away from the packboard
1.7/P29
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Rev 00
01 Aug 06
(c) Store the decorative cover in and out of the way place.
Portablility instructions: nbr 1 to 3 are on the packboard

nbr 4 to 9 are on the soft cover
FOR DITCHING ONLY:
1. Press lever to release girt bar hinge side underneath container
2. Pull red portability handles simultaneously
3. Rotate unit off onto front face of packboard
4. Stow girt and girt bar on top of soft cover
5. Carry unit to alternative door
6. Position unit in front of door, soft cover outboard
7. Press lever of old girt bar release mechanism and remove girt bar
8. Insert girt bar into fittings
9. Roll unit out off door then pull handle to inflate.
1.7.11.2
Disconnection of the slide raft package

STEP 1: RELEASE THE GIRT BAR
Press lever of the quick disconnect mechanism hinge side, underneath
the container.
1.7/P30
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Rev 00
01 Aug 06
STEP 2: PULL RED-PORTABILITY HANDLES

Pull simultaneously the red triangle handle assemblies away from the
packboard.
1.7/P31
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Rev 00
01 Aug 06
STEP 3: POSITION UNIT ON THE FLOOR

Rotate unit off door onto front face of packboard.
STEP 4: STOW GIRT AND GIRT BAR ON TOP OF SOFT COVER.
1.7/P32
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Rev 00
01 Aug 06
STEP 5: CARRY UNIT TO ALTERNATIVE DOOR

MOVE the unit to the selected door, make sure the girt bar stays in its
stowed position.
STEP8: INSERT GIRT BAR INTO FITTINGS
STEP 9 : ROLL THE UNIT OUT OF DOOR

The unit will normally fire automatically at this point.
1.8/P1
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Rev 00
01 Aug 06
1.8
EMERGENCY EQUIPMENT
1.8.1
General
1.8.1.1
For the operational procedures on the use of standard Company

installed emergency/safety equipment, refer to the Cabin Crew Safety
Manual, Section 3 Safety Equipment.
1.8.1.2
Portable emergency equipment is stowed at strategic locations

throughout the aircraft. This may include:
(a)
Life vests;
(b)
Smoke hood;
(c)
Radio Beacon Rescue 99;
(d)
Portable fire extinguishers bottle;
(e)
Water fire extinguishers;
(f)
First aid kit(s);
(g)
Emergency Medical Kit(s);
(h)
Megaphone(s);
(i)
Flashlights;
((j)
Safety cards;
(k)
Oxygen bottles;
(l)
Smoke detectors;
(m)
Infant seatbelt, extension seatbelt;
(n)
Seatbelts (passenger seats), seatbelts and shoulder harnesses

(cabin crew member jumpseats);
(o)
Crash axe(s)/crow bar(s);
(p)
Flight deck escape ropes;
(q)
Life rafts.
Refer the following flight deck and passenger cabin emergency

equipment layout diagrams specific for locations.
1.8/P2
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
EMERGENCY EQUIPMENT LAYOUT FLIGHT DECK
Rev 00
01 Aug 06
1.8/P3
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
CABIN EMERGENCY EQUIPMENT SYMBOLS

SYMBOL
CABIN EMERGENCY EQUIPMENT
FIRE EXTINGUISHERS (HALON)
FIRE BOTTLE
DEMO PACK
R
LIFE VEST
DEMO VEST
CRASH AXE
FLASH LIGHT
Rev 02
10 Dec 07
1.8/P4
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
SYMBOL
CABIN EMERGENCY EQUIPMENT
FIRST AID KIT
OXYGEN BOTTLE
O2 MASK
MEGAPHONE
ELT
GLOVES
PBE
BABY SEATBELT
Rev 02
10 Dec 07
1.8/P5
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
CABIN EMERGENCY EQUIPMENT LAYOUT
Rev 00
01 Aug 06
1.8/P6
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
EMERGENCY EQUIPMENT LAYOUT VN-A368
Rev 02
10 Dec 07
1.8/P7
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
EMERGENCY EQUIPMENT LAYOUT VN-A369, 370
Rev 00
01 Aug 06
1.8/P8
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
EMERGENCY EQUIPMENT LAYOUT VN-A369, 370 (cont.)
Rev 00
01 Aug 06
1.8/P9
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.8.2
Oxygen Systems
1.8.2.1
General
Rev 00
01 Aug 06
Two independent oxygen systems are provided: one for the flight deck
and one for the passengers and cabin crew.
1.8.2.2
Passenger and Cabin Crew Oxygen

The cabin oxygen system supplies oxygen to the cabin crew and
passengers during emergencies. Modular oxygen generating and
dispensing units are provided above the passenger seats, in lavatories
and at each cabin crew station.
Each unit contains a chlorate generator and two or more continuous
flow oxygen masks with flexible supply hoses.
The oxygen masks are released automatically, if the cabin pressure
decreases.
The masks can be released manually by pushing the MAN ON
pushbutton on the cockpit panel. The unit doors can also be opened
with a manual release tool.
1.8.2.3
Oxygen Unit Distribution

Oxygen units are distributed throughout the aircraft is accordance with
the following diagrams.
Cabin crew should be aware of the oxygen unit distribution and when
there is more than the normal number of occupants in any seat row (e.g.
when there are additional infants or children) it may be necessary in this
case for the passengers to change rows to one where there are more
oxygen units available.
1.8/P10
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Rev 00
01 Aug 06
1.8/P11
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.8.2.4
Rev 00
01 Aug 06
Operation
The oxygen unit doors open:
(a)
The oxygen masks fall and hang on the lanyards.
(b)
The user pulls one mask to the face.
(c)
(The lanyard pulls the release pin from the striker assembly of the
generator).
(d)
The striker hits the percussion cap and the supply of oxygen is
generated.
(e)
The oxygen flows through the flexible supply hoses into the
reservoir bag.
(f)
The flow indicator is the green part of reservoir bag. It inflates

when oxygen is flowing.
(g)
The chemical oxygen generator supplies a flow of low pressure

oxygen for a minimum of 15 minutes.
CAUTION: ONCE ACTIVATED THE OXYGEN GENERATION CAN

NOT BE STOPPED.
Note:
After an emergency masks deployment, it will be suitable to

make a PAX briefing announcement, explaining the possibility
of the smell of burning associated with the normal operation of
the oxygen generator system.
1.8/P12
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.8.2.5
Rev 00
01 Aug 06
Description
A two mask oxygen unit is installed at each cabin crew station and in
each lavatory.
1.8/P13
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
1.8.2.6
Rev 00
01 Aug 06
Manual Unlocking of a PSU

The unit door can be opened manually with the MANUAL RELEASE
TOOL (MRT)
Insert the pin-end of the tool in the operating rod of the electrical latch
and push. The unit door opens.
1.8/P14
AIRCRAFT EQUIPMENT
PROCEDURES MANUAL
Rev 00
01 Aug 06
SECTION 2
AIRCRAFT PROCEDURES
TOC/P1
AIRCRAFT PROCEDURES
PROCEDURES MANUAL
Rev 00
01 Aug 06
TABLE OF CONTENTS
2.1
GENERAL
2.1/P1
2.1.1
Safety and Service Procedures
2.1/P1
2.1.2
Arming/Disarming of Doors
2.1/P1
2.1.3
Cabin Crew Pre-Takeoff Safety Demonstration Positions

and Takeoff/Landing Positions
2.1/P1
TOC/P2
AIRCRAFT PROCEDURES
PROCEDURES MANUAL
Rev 00
01 Aug 06
2.1/P1
AIRCRAFT PROCEDURES
Rev 00
01 Aug 06

PROCEDURES MANUAL
2.1
GENERAL
2.1.1
Safety and Service Procedures

For specific safety and service procedures applicable to each cabin
crew position refer to the Airbus 330 300 Task Card Book.
Airbus 330 300 primary cabin crew: CA 1, CA 2, CA 3, CA 4, CA 5,
CA 6, CA 7, CA 8.
2.1.2
Arming/Disarming of Doors
The following table sets out the cabin crew positions responsible for
arming and then cross checking of the aircraft doors.
Cabin Crew
Quantity
8 to 14 CAs
Primary
Door
Cross Check
Door
CA 1
1L
1R
1L
1R
CA 2
1R
1L
1R
1L
CA 3
2L
2R
2L
2R
CA 4
2R
2L
2R
2L
CA 5
3L, 3R
3L
3R
CA 6
4L
4R
3L, 3R
4L
4R
CA 7
4R
4L
4R
4L
3R
3L
CA Position
CA 8
2.1.3
7 CAs
Primary
Door
Cross Check
Door
Cabin Crew Pre-Takeoff Safety Demonstration Positions and

Takeoff/Landing Positions
The following diagram sets out cabin crew pre-takeoff safety
demonstration positions and takeoff/landing positions.
2.1/P2
AIRCRAFT PROCEDURES
PROCEDURES MANUAL
CABIN CREW TAKEOFF/ LANDING POSITIONS
VN-A368
CA 1
CA 2
CA 10
CA 3
CA 4
CA 12 14H
CA 14 32H
CA 13 32K
CA 5
CA 8
CA 9 50H
CA 11 50K
CA 6
CA 7
Rev 00
01 Aug 06
2.1/P3
AIRCRAFT PROCEDURES
Rev 00
01 Aug 06

PROCEDURES MANUAL
CABIN CREW PRE-TAKEOFF SAFETY DEMONSTRATION POSITIONS
VN-A368
Demo
Positions
7 CAs
CA 2
CA 3
CA 4
CA 5
CA 6
CA 7
8 CAs
CA 2
CA 3
CA 4
CA 5
CA 6
CA 7
CA 8
9 CAs
CA 2
CA 3
CA 4
CA 5
CA 6
CA 9
CA 8
10
Total CAs
10 CAs
CA 10
CA 2
CA 3
CA 4
CA 5
CA 6
CA 9
CA 8
11 CAs
CA 10
CA 2
CA 3
CA 4
CA 5
CA 6
CA 9
CA 8
CA 11
12 CAs
CA 10
CA 2
CA 3
CA 4
CA 5
CA 6
CA 9
CA 8
CA 11
CA 12
13 CAs
CA 10
CA 2
CA 3
CA 4
CA 5
CA 6
CA 9
CA 8
CA 11
CA 13
14 CAs
CA 10
CA 2
CA 3
CA 4
CA 5
CA 6
CA 9
CA 8
CA 11
CA 13
5
Row 24
9
Row 43
6
Row 24
10
Row 43
2.1/P4
AIRCRAFT PROCEDURES
PROCEDURES MANUAL
CABIN CREW TAKEOFF/ LANDING POSITIONS
VN-A369, 370
CA 1
CA 2
CA 10
CA 3
CA 5
CA 4
CA 8
CA 9
CA 11
CA 7
CA 6
CA 12
Rev 00
01 Aug 06
2.1/P5
AIRCRAFT PROCEDURES
Rev 00
01 Aug 06

PROCEDURES MANUAL
CABIN CREW PRE-TAKEOFF SAFETY DEMONSTRATION POSITIONS
VN-A369, 370
Demo
Positions
CA 7
CA 8
CA 6
CA 9
CA 8
7 CAs
CA 2
CA 3
CA 4
CA 5
CA 6
CA 7
8 CAs
CA 2
CA 3
CA 4
CA 5
CA 6
9 CAs
CA 2
CA 3
CA 4
CA 5
Total CAs
10 CAs
CA 10
CA 2
CA 3
CA 4
CA 5
CA 6
CA 9
CA 8
11 CAs
CA 10
CA 2
CA 3
CA 4
CA 5
CA 6
CA 9
CA 8
12 CAs
CA 10
CA 2
CA 3
CA 4
CA 5
CA 6
CA 9
CA 8
5
Row 22
6
Row 22
2.1/P6
AIRCRAFT PROCEDURES
PROCEDURES MANUAL
Rev 00
01 Aug 06
AIRBUS 330 CABIN PROCEDURES MANUAL
SECTION 3
AIRBUS 330 CABIN PROCEDURES MANUAL
TOC/P1
PROCEDURES MANUAL
Rev 00
01 Aug 06
TABLE OF CONTENTS
3.1
INTRODUCTION
3.1/P1
3.1.1
General
3.1/P1
3.1.2
Cabin Crew to Flight Deck Emergency Communication

Procedure
3.1/P1
3.2
3.2/P1
3.2.1
Briefing Assembly Areas
3.2/P1
3.2.2
Cabin Crew Evacuation Positions
3.2/P2
3.3
3.3/P1
3.4
3.4/P1
3.5
REJECTED TAKEOFF OR A LANDING THAT DOES

NOT APPEAR NORMAL
3.5/P1
3.6
3.6/P1
3.6.1
General
3.6/P1
3.6.2
Evacuation Plan
3.6/P2
3.6.3
Land Evacuation
3.6/P3
3.6.4
Water Evacuation
3.6/P4
3.7
3.7/P1
INFLIGHT FIRE - GENERAL
3.7/P1
TOILET FIRE
3.7/P3
OVEN FIRE
3.7/P4
SMOKE DEVELOPMENT
3.7/P5
3.8
3.8/P1
3.9
3.9/P1
HEAVY TURBULENCE
3.9/P1
FLIGHT DECK CREW MEMBER INCAPACITATION
3.9/P2
BOMB THREAT ON GROUND
3.9/P3
BOMB THREAT IN FLIGHT
3.9/P4
BOMB SEARCH CHECKLIST
3.9/P5
FLOODING
3.9/P6
FIRST AID SUMMARY
3.9/P7
TOC/P2
PROCEDURES MANUAL
Rev 00
01 Aug 06
3.1/P1
PROCEDURES MANUAL
3.1
INTRODUCTION
3.1.1
General
Rev 00
01 Aug 06
This Section contains emergency procedures applicable to the Airbus

330 aircraft.
For ease of reference in an emergency situation the individual checklists
that follow in this Section can be removed from the Airbus 330 Cabin
Crew Procedures Manual, if required.
3.1.2
Cabin Crew to Flight Deck Emergency Communication Procedure

To contact the flight deck crew in an emergency situation:
Dial the code PRIO CAPT on a cabin crew handset.
3.1/P2
PROCEDURES MANUAL
Rev 00
01 Aug 06
3.2/P1
PROCEDURES MANUAL
3.2
3.2.1
Briefing Assembly Areas
Rev 00
01 Aug 06
Cabin crew members must assemble in their assigned briefing area

(see following table) to receive the pursers briefing on the emergency
situation on his/her return from the flight deck after the commanders
briefing.
The purser will brief through the interphone system using the INTPH
ALL function.
As there are more cabin crew members than interphone handsets the
cabin crew member receiving the interphone briefing from the purser is
responsible for passing on this information to other assembled cabin
crew in their location.
3.2.2
Position
(Receiving Call)
Location
Additional Cabin Crew Members

to be Briefed
CA 2
Door 1R
CA 10
CA 3
Door 2L
CA 4
Door 2R
CA 5
Door 3L
CA 12
CA 6
Door 4L
CA 7
Door 4R
CA 9, CA 11
CA 8
Door 3R
CA 13, CA 14
Cabin Crew Evacuation Duty Assignments/Functions

Cabin crew evacuation positions are in accordance with the following
diagram:
3.2/P2
PROCEDURES MANUAL
Rev 00
01 Aug 06
CABIN CREW EVACUATION DUTY ASSIGNMENTS/FUNCTIONS
VN-A368
CA 1
Duty:
Functions:
Communicate/coordinate with flight crew

Forward Cabin/Pax preparation
Before leaving aircraft, collect: ELT, First
aid kit, Flash light.
Land/Ditching 1L Door
CA 2
Duty:
Functions:

Before leaving aircraft, collect: Flash light,
Megaphone.
Land/Ditching 1R Door
CA 10
CA 3
Duty:
Functions:
CA 4
Duty:

Before leaving aircraft, collect: Flash
light, First aid kit.
Functions:

Before leaving aircraft, collect: Flash light.
CA 12
CA 10, 11, 14
Duty:
Cabin/Pax preparation (see diagram for
specific position)
light.
Functions: Land/Ditching Assist where necessary
CA 5
Duty:
Functions:
CA 14
CA 13
CA 9, 12, 13
Duty:
Aft Cabin/Pax Preparation (see diagram for
specific position)
Functions: Land/Ditching - Assist where necessary
CA 8
Duty:
Middle Cabin/Pax preparation

Before leaving aircraft, collect: First aid
kit, Flash light.
Functions:
CA 7
Duty:
CA 6
Duty:
Functions:
CA 11
Aft Cabin/Pax Preparation
kit, Flash light, Megaphone.
CA 9
Functions:


Before leaving aircraft, collect: ELT, Flash
light.
Exit availability may change according to the type of

emergency. Always assess conditions.
3.2/P3
PROCEDURES MANUAL
Rev 00
01 Aug 06
CABIN CREW EVACUATION DUTY ASSIGNMENTS/FUNCTIONS
VN-A369, 370
CA 1
Duty:
Functions:
Communicate/coordinate with flight crew

light, megaphone.
CA 2
Duty:
Functions:

Before leaving aircraft, collect: Flash light,
ELT.
CA 10
CA 3
Duty:
Functions:
CA 10, 11
Duty:
Functions:
CA 5
Duty:
Functions:
CA 6
Duty:
Functions:
CA 4
Duty:

light.
Functions:
CA 9, 12
Duty:

specific position)
light, First aid kit,
Land/Ditching Assist where necessary
Functions:
CA 8
Duty:

kit, Flash light.
Functions:
CA 7
Duty:
CA 11
CA 9

kit, Flash light, Megaphone.
Functions:
CA 12


specific position)
Land/Ditching Assist where necessary


Before leaving aircraft, collect: ELT, Flash
light.
Exit availability may change according to the type of

emergency. Always assess conditions.
3.2/P4
PROCEDURES MANUAL
Rev 00
01 Aug 06
3.3/P1
PROCEDURES MANUAL
3.3
1.
2.
Rev 00
01 Aug 06
COMMANDER WILL SUMMON THE PURSER TO THE FLIGHT

DECK.
THE NO SMOKING AND SEAT BELTS SIGNS WILL BE SWITCHED

ON.
COMMANDER WILL ADVISE PURSER THE FOLLOWING:
NATURE OF THE EMERGENCY.
APPROXIMATE FLIGHT TIME AVAILABLE.
TYPE OF EMERGENCY LANDING (E.G. FORCED LANDING,

DITCHING OR ABNORMAL LANDING).
ANY OTHER RELEVANT INFORMATION.
3.
PURSER WILL REPEAT THE COMMANDER'S INSTRUCTIONS.
4.
WHILE THE PURSER IS BEING BRIEFED BY THE COMMANDER,

CABIN CREW WILL:
SUSPEND CABIN SERVICE.
RETURN CABIN TROLLEYS TO THE GALLEY AND SECURE.
CHECK PASSENGER SEAT BELTS, SEAT TRAYS STOWED AND

SEATS UPRIGHT.
OBTAIN AIRBUS 330 CABIN CREW PROCEDURES MANUAL.
GATHER IN NOMINATED AREA(S) FOR PURSERS BRIEFING.
5.
PURSER WILL BRIEF CABIN CREW OF THE INFORMATION ADVISED

BY THE COMMANDER, ENSURING INSTRUCTIONS ARE FULLY
UNDERSTOOD.
6.
AFTER BRIEFING BY PURSER CABIN CREW WILL TAKE UP

NORMAL PRE-TAKEOFF SAFETY DEMONSTRATION POSITIONS.
Cabin crew without an allocated position should also take up an
appropriate position in the aisle(s).
3.3/P2
PROCEDURES MANUAL
Rev 00
01 Aug 06
PREPARED EMERGENCY LANDING CHECKLIST (CONT)

7.
PURSER WILL READ THE FOLLOWING PA ANNOUNCEMENT:

Tha qu khch, chng ti cn s ch v hp tc ca qu khch
Ladies and gentlemen, we require your attention and cooperation
My bay s phi h cnh khn cp xung t lin (hoc bin)
We will be forced to make an emergency landing on the ground (or
ditching)
Qu khch phi lng nghe cn thn, gi bnh tnh v lm theo hng
dn
You must listen carefully, remain calm and do as instructed
Qu khch b thuc l, dim qut, bt la, rng gi, giy cao gt v
nhng vt cng, nhn ra khi ngi v cho vo ti gh pha trc
Remove the followings and stow in seat pockets: cigarettes, matches
and lighters, dentures, high heeled shoes, hard and sharp objects
Ni rng o. C trng s ra lnh thot him nu cn ngay sau khi my
bay dng hn
Loosen tight clothing. When the aircraft stops after landing, the Captain
may order an immediate evacuation
ca gn nht i vi qu khch v thot him theo s hng dn
Note the location of your nearest exits. If your exit cannot be used,
proceed as directed
3.3/P3
PROCEDURES MANUAL
Rev 00
01 Aug 06

7.
READ UNDERLINED SECTION IF DITCHING:

CCH MC O PHAO
HOW TO PUT LIFE VEST ON
Mc o m, ly o phao pha bn di gh ngi. Khng lm phng o

phao
Put on warm clothes, take the life vest from under your seat and remove
from its container. Do not inflate
Trng o qua u, tht cht dy o phao vo eo
Put the life vest over your head and tighten straps around your waist
Ti ca thot him, git mnh th lm phng o. o c th lm
phng bng cch thi vo ng thi mu
At exits, inflate the life vest by pulling down firmly the red toggles or
blowing into mouth piece
3.3/P4
PROCEDURES MANUAL
Rev 00
01 Aug 06

7.
Dng thng lng gh, ci bn n v tht cht dy an ton

Put your seat back upright and lock your tray table and fasten your seat
belt firmly
Ba mi giy trc khi h cnh, s c khu lnh T th an ton, t th
an ton. Tip vin sau s h to Ci u xung, ci u xung. Qu
khch phi p dng ngay t th an ton
Thirty seconds before landing there will be a PA announcement Brace
for impact, brace for impact followed by the cabin crew shouting Heads
down, heads down, ci u xung, ci u xung. You must do the
Brace position immediately when you hear this anouncement
CCH THC HIN T TH AN TON
HOW TO DO THE BRACE POSITION
hai bn chn xung sn, ci u v pha trc cng nhiu cng tt

v m cht u gi
Place your feet together on the floor, lean forward as far as possible and
wrap your arms around your knees
Nu qu khch khng lm c t th trn th bt cho c tay ri nm
cht u lng gh pha trc, ta u ln cnh tay
If you are not able to do this, then cross your wrists, hold on to the top of
the seat back in front of you, then rest your head on your arms
Gi nguyn t th ny cho n khi my bay dng hn
Remain in the brace position until the aircraft comes to a complete stop
My bay s c th b va p nhiu ln
There may be several impacts
Chng ti s hng dn cch thot him khi my bay sau khi h cnh
We will now tell you how to evacuate the aircraft after the landing
(ditching)
Qu khch khng mang theo bt c g khi ra khi my bay, chng ti
nhc li, khng mang theo bt c g. By gi qu khch c k bn
hng dn trong ti gh pha trc v b mt knh vo ti gh
When instructed to leave the aircraft do not take anything with you, we
repeat, do not take anything with you. Now study the safety card in the
seat pocket in front of you and then place your glasses in the seat pocket
3.3/P5
PROCEDURES MANUAL
Rev 00
01 Aug 06

By gi tip vin s chn khch h tr thot him
Cabin crew will now select passengers to assist during evacuation
Chng ti cn i ch khch c chn hp tc cng t bay
It may be necessary to re-seat these passengers, so please cooperate
with the cabin crew
RESEAT PASSENGERS NEAR EXITS TO BE USED.
It may be necessary for some passengers to be re-seated so that ablebodied passengers required to open exits are in position. Families should
not be separated and elderly and incapacitated passengers should be
seated near a floor level exit. Extra crew seat passengers should be
seated in the cabin, if possible).
NOTE:
ENSURE ABPS ARE BRIEFED AND UNDERSTAND THAT
THEY MUST CHECK OUTSIDE CONDITIONS BEFORE OPENING ANY
EXIT.
END OF PURSERS PA ANNOUNCEMENT
3.3/P6
PROCEDURES MANUAL
Rev 00
01 Aug 06

8.
CABIN PREPARATION CHECKLIST:
SEAT HARNESS
Each cabin crew must ensure that their seat harness is prepared for
quick access.
CLEAR EXITS AND STOW LOOSE ARTICLES

Stow all loose articles, using the toilets if overhead lockers are full.
GALLEY EQUIPMENT SECURED AND STOWED

Turn OFF all galley switches.
OXYGEN AND FIRE EXTINGUISHERS SECURE
ENSURE FLASH LIGHT IS AVAILABLE

If emergency is at night, ensure flash light is turned ON.
LOCK TOILET DOORS
REVIEW EVACUATION PLAN
DITCHING:
PURSER WILL ADVISE FLIGHT DECK THAT THE CABIN IS

PREPARED
AT NIGHT TURN CABIN LIGHTS TO THEIR LOWEST SETTING

At night cabin lights should remain ON but be turned down to the
lowest setting after cabin preparation is complete in order to
accustom eyes to the darkness. If time permits purser should make
an appropriate PA announcement prior to turning lights down.
CABIN CREW TAKE SEATS AND AWAIT THE BRACE SIGNAL.
AFTER LANDING/DITCHING FOLLOW THE EVACUATION

PROCEDURES AS PER SECTION 3.6.
REVIEW RESPONSIBILITES FOR LAUNCHING OF

LIFE RAFT, RETRIEVAL OF ELTS AND SURVIVAL
KITS.
3.4/P1
PROCEDURES MANUAL
Rev 00
01 Aug 06
3.4
3.4.1
An unprepared emergency landing is more likely to occur during takeoff

or landing phase in which case cabin crew and passengers will normally
be seated with seat belts fastened and all loose equipment will be
stowed and secured.
1.
IMPACT ALERT:
TIME PERMITTING THE FLIGHT DECK CREW WILL GIVE A
WARNING PRIOR TO IMPACT WITH THE FOLLOWING PA
ANNOUNCEMENT:
Brace for impact, brace for impact
ON HEARING THIS, CABIN CREW SHOULD REPEATEDLY SHOUT TO
THE PASSENGERS:
Heads down, heads down, ci u xung, ci u xung
2.
PREPARE TO EVACUATE:
WHEN THE AIRCRAFT COMES TO A COMPLETE STOP, FLIGHT
DECK CREW SHOULD MAKE THE FOLLOWING PA
ANNOUNCEMENT:
Cockpit speaking, cabin crew to your stations
ALL CABIN CREW SHOULD PROCEED TO THEIR EVACUATION
POSITIONS, CHECK OUTSIDE CONDITIONS AND WAIT FOR
FURTHER COMMANDS FROM THE FLIGHT DECK.
IF THERE IS NO COMMAND FROM THE FLIGHT DECK AFTER THE
AIRCRAFT HAS STOPPPED, THE PURSER SHOULD TRY AND
CONTACT THE FLIGHT DECK (EITHER VIA INTERPHONE, OR BY
DIRECT ENTRY INTO THE FLIGHT DECK). IF THIS IS NOT POSSIBLE
AND IN THE ABSENCE OF ANY COMMANDS FROM THE FLIGHT
DECK OR IF THE FLIGHT DECK CREW APPEAR INCAPACITATED
THE PURSER MUST TAKE COMMAND OF THE SITUATION.
NOTE:
IF THE AIRCRAFT HAS SUFFERED SEVERE STRUCTURAL

DAMAGE (PARTS OF THE AIRCRAFT FUSELAGE, WINGS
OR ENGINES ARE IN CONTACT WITH THE GROUND) OR
OF THERE IS A FIRE OUTSIDE OR INSIDE THE CABIN AND
CONDITIONS ARE DETERIORATING EVACUATION
SHOULD BE COMMENCED IMMEDIATELY.
3.4/P2
PROCEDURES MANUAL
Rev 00
01 Aug 06
UNPREPARED EMERGENCY LANDING (CONT)

3.
EVACUATION:
IF AN EVACUATION IS REQUIRED AND SUBJECT TO THE NOTE
ABOVE, THE FLIGHT DECK CREW SHOULD MAKE THE FOLLOWING
PA ANNOUNCEMENT:
Evacuate, evacuate, thot him, thot him
LAND EVACUATION:
FOLLOW THE EVACUATION PROCEDURES AS PER SECTION 3.6.
WATER EVACUATION:
FOLLOW THE EVACUATION PROCEDURES AS PER SECTION 3.6.
ENSURE PASSENGERS HAVE REMOVED SHOES PRIOR TO
BOARDING SLIDE/RAFT.
CABIN CREW SHOULD REMEMBER TO FIT THEIR OWN LIFE VEST
AND TO REMOVE SHOES.
3.5/P1
PROCEDURES MANUAL
Rev 00
01 Aug 06
3.5
REJECTED TAKEOFF OR A LANDING THAT DOES NOT APPEAR

NORMAL
3.5.1
Following a rejected takeoff or a landing that does not appear normal

(e.g. the aircraft leaves the paved surface of the runway) but remains in
a normal attitude, cabin crew must remain in their seats until the aircraft
has come to a complete stop. Then proceed as follows:
REJECTED TAKEOFF OR A LANDING THAT DOES NOT APPEAR NORMAL

1.
IMMEDIATELY THE AIRCRAFT HAS COMPLETELY STOPPED:

PURSER TO MAKE THE FOLLOWING PA ANNOUNCEMENT:
Passengers remain seated and await further instructions
Hnh khch ngi yn ch lnh
2.
PREPARE TO EVACUATE:
ALL CABIN CREW SHOULD PROCEED TO THEIR EVACUATION
POSITIONS, CHECK OUTSIDE CONDITIONS IF ANY CREW MEMBER
OBSERVES SMOKE OR FIRE OUTSIDE OR INSIDE THE CABIN
HE/SHE MUST IMMEDIATELY ALERT THE COMMANDER, THE
PURSER AND OTHER CABIN CREW THROUGH USE OF THE
EMERGENCY CALL SYSTEM.
ADDITIONALLY THE PURSER SHALL ENTER THE FLIGHT DECK AND
ADVISE THE COMMANDER OF THE SITUATION IN THE CABIN. THE
COMMANDER SHALL ASSESS THE INFORMATION PROVIDED AND
WILL BE RESPONSIBLE FOR THE EVACUATION PA
ANNOUNCEMENT.
IF EVACUATION IS REQUIRED FOLLOW THE EVACUATION
PROCEDURES FOR UNPREPARED LAND EVACUATION AS PER
SECTION 3.6.
3.5/P2
PROCEDURES MANUAL
Rev 00
01 Aug 06
3.6/P1
PROCEDURES MANUAL
3.6
3.6.1
General
Rev 00
01 Aug 06
In all cases the evacuation decision rests with the commander, or

another flight deck crew member if the commander is incapacitated.
In the case of no flight deck PA announcement (and the aircraft has
completely stopped) a cabin crew member(s) whom considers that the
situation in his/her area of responsibility is life threatening must make an
attempt to contact the flight deck through the interphone. If no
communication is possible with the flight deck or the purser the cabin
crew member must take responsibility for initiating evacuation.
The following conditions are considered hazardous and require an
immediate evacuation once the aircraft has stopped:
(a)
Ditching;
(b)
Uncontrollable fire either inside or outside the aircraft threatening

the passengers and crew;
(c)
Thick smoke in the cabin; and
(d)
Significant structural damage to the aircraft.
3.6/P2
PROCEDURES MANUAL
3.6.2
Rev 00
01 Aug 06
Evacuation Plan
INITIAL COMMANDS
NO
IS EXIT USABLE?
DO NOT OPEN
GUARD UNUSABLE
EXIT
YES
OPEN EXIT AND

COMMENCE
PASSENGER
EVACUATION
CHECK YOUR AREA

AND ASSIST OTHERS
EVACUATE
REDIRECT
PASSENGERS TO
USABLE EXIT(S)
3.6/P3
PROCEDURES MANUAL
3.6.3
Rev 00
01 Aug 06
Land Evacuation
INITIAL COMMANDS (PREPARED)
OPEN SEAT BELT, GET OUT
THO DY AN TON, THOT KHI MY BAY
INITIAL COMMANDS (UNPREPARED)

OPEN SEAT BELT, SHOES OFF, GET OUT
THO DY AN TON, CI GIY, THOT KHI MY BAY
EVACUATION COMMANDS
HURRY COME THIS WAY
NHANH, LI NY
AT A USABLE EXIT WHILST SLIDE/RAFT INFLATING

WAIT, WAIT
I, I
AT AN EXIT NOT TO BE USED THAT MUST BE GUARDED

GO THAT WAY, GO THAT WAY
LI KIA, LI KIA
AT A DOOR EXIT
JUMP, SLIDE AND RUN
NHY, TRT, CHY
3.6/P4
PROCEDURES MANUAL
3.6.4
Rev 00
01 Aug 06
Water Evacuation
INITIAL COMMANDS (PREPARED)
OPEN SEAT BELT, GET OUT
THO DY AN TON, THOT KHI MY BAY
INITIAL COMMANDS (UNPREPARED)

OPEN SEAT BELT, FIT LIFE VESTS, SHOES OFF, GET OUT
THO DY AN TON, MC O PHAO, CI GIY, THOT KHI
MY BAY
EVACUATION COMMANDS
HURRY COME THIS WAY
NHANH, LI NY
AT A USABLE EXIT WHILST SLIDE/RAFT INFLATING

WAIT, WAIT
I, I
AT AN EXIT NOT TO BE USED THAT MUST BE GUARDED

GO THAT WAY, GO THAT WAY
LI KIA, LI KIA
AT A DOOR EXIT
INFLATE LIFE VESTS, MOVE DOWN THE RAFT
GIT PHNG O PHAO, XUNG THUYN
3.7/P1
PROCEDURES MANUAL
Rev 00
01 Aug 06
3.7
3.7.1
This Section provides, in checklist format, fire and smoke procedures.

IN-FLIGHT FIRE GENERAL
1.
THREE CABIN CREW MEMBERS REQUIRED:
2.
3.
FIRE FIGHTER
COMMUNICATOR
COORDINATOR
FIRE FIGHTER:
THE CABIN CREW MEMBER THAT DISCOVERS A FIRE, OR IS
INFORMED OF A FIRE BY A PASSENGER IS DESIGNATED THE
FIRE FIGHTER.
IMMEDIATE ACTIONS ARE:
INDENTIFY SOURCE AND TYPE OF FIRE.
SWITCH OFF ANY ELECTRICAL POWER INVOLVED.
COLLECT APPROPRIATE FIRE FIGHTING EQUIPMENT.
DON THE NEAREST SMOKE HOOD.
ATTRACT THE ATTENTION OF A SECOND CABIN CREW

MEMBER TO BECOME THE COMMUNICATOR.
IMMEDIATELY FIGHT THE FIRE.
COMMUNICATOR:
THE SECOND CABIN CREW MEMBER DESIGNATED THE
COMMUNICATOR MUST ALERT THE COMMANDER AND THE
PURSER, PROVIDING THE FOLLOWING INFORMATION:
WHO IS SPEAKING AND FROM WHICH POSITION.
IF THE SOURCE OF THE FIRE HAS BEEN IDENTIFIED.
HOW MANY EXTINGUISHERS HAVE BEEN USED.
THE REACTION AND SITUATION WITH THE PASSENGERS.
3.7/P2
PROCEDURES MANUAL
Rev 00
01 Aug 06
IN-FLIGHT FIRE (CONT)

4.
COORDINATOR:
THE PURSER SHALL NOMINATE A CREW MEMBER TO TAKE
CONTROL OF THE SITUATION, WITH THE FOLLOWING
RESPONSIBILITES:
TO BRING ANY ADDITIONAL FIRE FIGHTING EQUIPMENT TO

THE FIRE FIGHTER.
REMOVE OXYGEN CYLINDERS FROM THE AREA.
MOVE PASSENGERS AWAY FROM THE AREA.
KEEP THE COMMUNICATOR INFORMED ON THE STATE OF

THE FIRE AND THE EFFORTS TO EXTINGUISH.
3.7/P3
PROCEDURES MANUAL
Rev 00
01 Aug 06
TOILET FIRE
1.
2.
IF THE TOILET DOOR IS COOL:
OPEN THE TOILET DOOR.
ENTER THE TOILET AND DISCHARGE A HALON EXTINGUISHER

AT THE BASE OF THE FIRE.
THOROUGHLY DOUSE THE AREA WITH WATER (USING AN H2O

WATER EXTINGUISHER IF NECESSARY).
IF THE TOILET DOOR IS HOT:
IMMEDIATELY OBTAIN A HALON EXTINGUISHER.
OPEN THE TOILET DOOR SLIGHTLY, DISCHARGE THE ENTIRE

CONTENTS OF THE EXTINGUISHER AND CLOSE THE DOOR.
WAIT FOR ONE (1) MINUTE, DON A SMOKE HOOD AND WITH A
BACK-UP FIRE EXTINGUISHER, OPEN THE TOILET DOOR,
LOCATE THE SOURCE OF THE FIRE AND EXTINGUISH ANY
FLAMES THAT ARE VISIBLE.
CHECK TO ENSURE THAT THE FIRE HAS NOT SPREAD.
3.7/P4
PROCEDURES MANUAL
Rev 00
01 Aug 06
OVEN FIRE
SWITCH THE AFFECTED OVEN OFF (CLOSE AIR VENT AS

INSTALLED).
KEEP THE OVEN DOOR COMPLETELY SHUT.
RETRIEVE A HALON EXTINGUISHER.
PUT ON HEAT RESISTANT GLOVES.
PARTIALLY OPEN THE OVEN DOOR AND DISCHARGE A SHORT BURST

INSIDE BEFORE SHUTTING THE DOOR.
WAIT ONE (1) MINUTE THEN CHECK THAT THE FIRE IS OUT. IF NOT,
DISCHARGE ANOTHER SHORT BURST INSIDE BEFORE SHUTTING THE
DOOR.
CONTINUE TO CHECK FOR RE-IGNITION.
IF RE-IGNITION OCCURS REPEAT THE PROCEDURE.
3.7/P5
PROCEDURES MANUAL
Rev 00
01 Aug 06
SMOKE DEVELOPMENT
ANY SIGN OF SMOKE MUST BE IMMEDIATELY REPORTED TO THE

COMMANDER WITH INFORMATION ON ITS SOURCE, COLOUR AND
HOW THE PASSENGERS ARE BEING AFFECTED.
DON THE NEAREST SMOKE HOOD, PREPARE FIRE FIGHTING

EQUIPMENT AND TRY AND DETERMINE THE SOURCE OF THE SMOKE.
IF THE SOURCE OF THE SMOKE IS BEHIND A PANEL, THE PANEL

SHOULD BE REMOVED (USE CRASH AXE, CROW BAR OR SOME
OTHER LEVERING DEVICE) TO GAIN ACCESS TO THE FIRE.
REMOVE CONBUSTIBLE MATERIALS FROM THE VICINITY OF THE

SMOKE SOURCE.
MOVE PASSENGERS AS FAR AWAY AS POSSIBLE FROM THE SOURCE

OF THE SMOKE.
PROVIDE PASSENGERS WITH WET TOWELS OR SOAKED HEADREST

COVERS TO BREATH THROUGH.
IF SMOKE IS INTENSE HAVE PASSENGERS BEND FORWARD AND

KEEP THEIR HEADS LOW.
3.7/P6
PROCEDURES MANUAL
Rev 00
01 Aug 06
3.8/P1
PROCEDURES MANUAL
Rev 00
01 Aug 06
3.8
3.8.1
This Section provides, in checklist format, decompression procedures.

DECOMPRESSION
REMAIN IN POSITION.
DEMONSTRATIVELY TAKE THE NEAREST FREE MASK, DON IT AND SIT

DOWN, IF POSSIBLE. IF NO SEAT AVAILABLE HOLD ON TO RIGID
STRUCTURE.
IF IN THE AISLE WITH A CART, WEDGE THE CART ACROSS THE AISLE,
PUT ON THE BRAKE AND PLACE JUGS WITH HOT LIQUIDS INSIDE.
THERE SHOULD BE A FLIGHT DECK PA ANNOUNCEMENT:

Cockpit speaking, cabin crew seated and fastened
IF PASSENGER(S) ARE OBSERVED HAVING DIFFICULTIES WITH THE

RETRIEVAL OR DONNING OF A MASK, CABIN CREW SHOULD REMAIN
IN POSITION, ON OXYGEN, AND VISUALLY DEMONSTRATE THE
NECESSARY ACTIONS TO CORRECT THE SITUATION.
CONTINUE TO REMAIN IN POSITION, ON OXYGEN, UNTIL THERE IS A

FLIGHT DECK PA ANNOUNCEMENT INDICATING MASKS ARE NO
LONGER REQUIRED.
REMOVE OXYGEN MASK.
FIRSTLY CHECK ALL CABIN CREW MEMBERS, THEN THE

PASSENGERS. ADMINISTER THERAPEUTIC OXYGEN, AS REQUIRED.
CHECK THE TOILETS.
REPORT TO THE PURSER WHO WILL IN TURN REPORT TO THE

COMMANDER ON THE STATUS OF THE CABIN AND THE WELFARE OF
THE PASSENGERS.
3.8/P2
PROCEDURES MANUAL
Rev 00
01 Aug 06
3.9/P1
PROCEDURES MANUAL
Rev 00
01 Aug 06
3.9
3.9.1
This Section provides, in checklist format, the following miscellaneous

procedures:
(a)
Heavy turbulence;
(b)
Flight deck crew member incapacitation;
(c)
Bomb threat;
(d)
Bomb search checklist;
(e)
Flooding; and
(f)
First aid summary.

HEAVY TURBULENCE
THERE SHOULD BE THE FOLLOWING FLIGHT DECK PA

ANNOUNCEMENT:
Cockpit speaking, turbulence, cabin crew seated and fastened
CABIN CREW SHOULD CEASE CABIN SERVICE AND STOW ALL

SERVICE EQUIPMENT.
ENSURE PASSENGERS HAVE THEIR SEAT BELTS FASTENED.
CABIN CREW TO ADVISE THEIR SECTION LEADERS ON CABIN

SECURITY WHO IN TURN WILL ADVISE THE PURSER.
THE PURSER WILL INFORM THE COMMANDER VIA INTERPHONE:

Captain, passengers strapped in and cabin secure
NOTE:
IN THE CASE OF UNEXPECTED HEAVY TURBULENCE DURING CABIN
SERVICE, MAKING THE ABOVE PROCEDURES DIFFICULT TO CARRY
OUT, CABIN CREW SHOULD SET CART BRAKES, SIT IN ANY
AVAILABLE SEAT, OR ON THE FLOOR HOLDING ON TO RIGID
STRUCTURE WITH ONE HAND WHILST HOLDING THE CART AND
LOOSE ITEMS WITH THE OTHER.
3.9/P2
PROCEDURES MANUAL
Rev 00
01 Aug 06
FLIGHT DECK CREW MEMBER INCAPACITATION
THE PURSER WILL BE SUMMONED TO THE FLIGHT DECK.
ASSESS THE SITUATION AND, IF NECESSARY SEEK ASSISTANCE

FROM A MEDICALLY QUALIFIED PASSENGER.
PULL THE INCAPACITATED PILOT UPRIGHT AGAINST THE SEAT

BACK.
CHECK THAT THE SEAT BELT AND SHOULDER HARNESS ARE

SECURED AND LOCKED.
LOWER THE PILOTS SEAT, SELECT THE FULL RECLINE POSITION

AND MOVE TO THE MOST REARWARD POSITION AWAY FROM THE
CONTROLS.
PLACE THE INCAPACITATED PILOTS WRISTS UNDER THE SHOULDER

HARNESS TO PREVENT SUDDEN GRABBING FOR THE CONTROLS
WHEN CONSCIOUSNESS STARTS TO RETURN.
LOOSEN COLLAR AND NECKTIE, AS REQUIRED.
IF NECESSARY, ADMINISTER OXYGEN FROM THE FLIGHT DECK

FIXED SUPPLY.
UNDER SOME CIRCUMSTANCES IT MAY BE APPROPRIATE TO

REMOVE THE INCAPACITATED PILOT FROM HIS SEAT.
3.9/P3
PROCEDURES MANUAL
Rev 00
01 Aug 06
BOMB THREAT ON GROUND
THE COMMANDER SHALL ADVISE THE PURSER ON THE NATURE OF

THE BOMB THREAT.
THE COMMANDER SHALL MAKE A PA ANNOUNCEMENT TO THE

PASSENGERS INFORMING THEM OF THE BOMB THREAT AND THAT IN
THE INTERESTS OF THEIR SAFETY THEY WILL BE DISEMBARKED
EITHER:
AT THE GATE, IF THE AIRCRAFT HAS NOT STARTED TO TAXI; OR
IF THE AIRCRAFT IS TAXIING, AT A SUITABLE AREA ON THE AIRPORT.
THE PURSER IS TO SUPERVISE DISEMBARKATION WITH THE

SUPPORT OF ALL CABIN CREW, ENSURING THAT PASSENGERS TAKE
ALL OF THEIR PERSONAL HAND BAGGAGE WITH THEM AS THEY
LEAVE THE AIRCRAFT.
IN THE CASE IF DISEMBARKATION AWAY FROM A NORMALLY USED

GATE, CABIN CREW SHOULD ASSIST IN DIRECTING PASSENGERS TO
A SAFE AREA. A FLASH LIGHT SHOULD BE USED AT NIGHT.
3.9/P4
PROCEDURES MANUAL
Rev 00
01 Aug 06
BOMB THREAT IN FLIGHT
THE COMMANDER SHALL ADVISE THE PURSER ON THE NATURE OF

THE BOMB THREAT.
THE COMMANDER SHALL MAKE A PA ANNOUNCEMENT TO THE

PASSENGERS INFORMING THEM THAT THE AIRCRAFT WILL BE
RETURNING OR DIVERTING TO (AIRPORT) AND THAT FURTHER
INFORMATION WILL BE PROVIDED AFTER LANDING.
AFTER LANDING THE COMMANDER SHALL MAKE A PA

ANNOUNCEMENT INFORMING THE PASSENGERS OF THE BOMB
THREAT AND THAT THE AIRCRAFT WILL BE TAXIED TO A SUITABLE
AREA ON THE AIRPORT WHERE ALL PASSENGERS MUST
DISEMBARK.
THE PURSER IS TO SUPERVISE DISEMBARKATION WITH THE

SUPPORT OF ALL CABIN CREW, ENSURING THAT PASSENGERS TAKE
ALL OF THEIR PERSONAL HAND BAGGAGE WITH THEM AS THEY
LEAVE THE AIRCRAFT.
CABIN CREW SHOULD ASSIST IN DIRECTING PASSENGERS TO A

SAFE AREA. A FLASH LIGHT SHOULD BE USED AT NIGHT.
3.9/P5
PROCEDURES MANUAL
Rev 00
01 Aug 06
BOMB SEARCH CHECKLIST

IN FLIGHT
1.
2.
3.
FLIGHT DECK:
SEATS INCLUDING CUSHIONS AND UNDER SEAT.
DOCUMENT STOWAGE AND CREW BAGS.
FLOOR AND CEILING INCLUDING ANY OPENING

COMPARTMENTS.
LIFE VEST STOWAGE.
TOILETS:
CHECK TOILET BOWL, SEAT AND LID.
OPEN ALL ACCESS PANELS AROUND AND UNDER SINK AREA

REMOVING ANY LOOSE CONTAINERS.
REMOVE, EMPTY AND CHECK WASTE CONTAINER.
CHECK TOWEL AND TISSUE DISPENSERS.
CHECK OXYGEN MASK STOWAGE CONTAINER.
CREW SEATS:
4.
5.
CHECK CABIN CREW SEATS INCLUDING HEADREST

CONTAINER AND LOWER STOWAGE AREA (AS INSTALLED).
COMPARTMENTS AND CUPBOARDS:
OPEN AND CHECK ALL COMPARTMENTS (E.G VIDEO CONTROL

CABINETS, COAT CUPBOARDS, PULL-OUT DRAWERS, ETC).
REMOVE AND CHECK ALL COATS AND CARRY ON BAGGAGE

FROM STOWAGE CUPBOARDS.
CHECK ALL EMERGENCY EQUIPMENT STOWAGE CUPBOARDS.
GALLEYS:
OPEN AND CHECK OVENS AND FIXED CUPBOARDS.
CHECK IN AND BEHIND ALL REMOVABLE CATERING

CONTAINERS AND MEAL TROLLEYS.
REMOVE, EMPTY AND CHECK WASTE CONTAINERS.
3.9/P6
PROCEDURES MANUAL
6.
Rev 00
01 Aug 06
PASSENGER CABIN AREA:
CHECK ALL SEATS INCLUDING UNDER SEATS, UNDER

CUSHIONS, SEAT POCKETS AND LIFE VEST POUCHES.
CHECK ALL OVERHEAD LOCKERS AND ALL CARRY ON

BAGGAGE.
HAVE PASSENGERS OPEN AND VERIFY CARRY ON BAGGAGE

CONTENTS.
ON GROUND
1.
2.
FUSELAGE:
INSPECT AIRCRAFT BELLY ENSURING ALL CARGO AND

ACCESS DOORS ARE CLOSED.
CHECK ALL INLET SCOOPS, EXHAUST OUTLETS AND ALL

OTHER OPENINGS.
AIRCONDITIONING AND HYDRAULIC BAYS.
POTABLE WATER AND TOILET SERVICE PANELS.
LEADING EDGE AND TRAILING EDGE FLAPS AND CAVITIES.
WHEEL, BRAKES AND WHEEL WELLS.
HORIZONTAL STABILISER, ELEVATOR AND RUDDER.
REAR FUSELAGE AREA AND APU (IF APPLICABLE).
ENGINES:
ENGINE INLET AND EXHAUST CHECKING FAN AND TURBINE

REVERSER AREAS.
FLOODING
TURN OFF THE WATER SUPPLY SYSTEM
TURN OFF ALL ELECTRICAL POWER IN THE AREA.
MOP UP WATER FROM THE AFFECTED AREA(S).
INFORM THE PURSER WHO IN TURN WILL INFORM THE FLIGHT DECK
CREW.
3.9/P7
Rev 00
01 Aug 06

PROCEDURES MANUAL
FIRST AID SUMMARY

NO
1
DISEASE
Unconscious
SYMPTOMS AND SIGNS
HOW TO DO?
No response
Lateral position
No breathing, pulse present

No breathing, no pulse
Check ABC
Do E.A.R
Do C.P.R
Changes in the level of

consciousness
Give sugar
Diabetes
Rapid pulse, rapid breathing
Seizures
Sudden loss of consciousness

The muscles of the body start
to jerk.
Protect the victim from injury

Give basic life support
Asthma
Shortness of breath
Wheezing when exhaling
Sit with arms supporting on

a table
Inability to breathe, speak, cry

or cough.
Partial: cough
Total:
Give 4 back blows
Give 4 lateral chest
thrusts
Do E.A.R
Chest pain may spread to the

neck, jaw and arms
Be pale, cold and wet to touch
Comfortable position
Give oxygen
Choking
Angina Heart
Attack
Shock
Rapid and weak pulse

Pale, cool, moist skin, rapid
breathing
Elevate the legs
Fainting
Slow and weak pulse
Elevate the legs
The signs of shock
Sudden, severe headache
Comfortable position
Behaving abnormally
Possible unconsciousness
Give oxygen
Stroke
10
Bleeding
External bleeding
Nose bleeding
Direct or indirect pressure

Hold soft part of the nose,
lean forward, ice pad.
11
Burns
Hot burns
Cold burns
Cool the burned area by

running water
Warm the burned area by
body heat
3.9/P8
Rev 00
01 Aug 06

PROCEDURES MANUAL
FIRST AID SUMMARY (CONT)

NO
12
DISEASE
Poisoning
SYMPTOMS AND SIGNS
Nausea or vomiting,
diarrhoea
Chest or abdominal pain

Breathing difficulty, sweating
HOW TO DO?
Induce vomiting
Do not give anything to

drink or eat
13
Hypoxia
Pale, cold, dizziness

Short, shallow breathing
Give oxygen
14
Hyperventilation
Shallow, rapid breathing

Dizziness, fear and anxiety
Numbness or tingling of
fingers and toes
Reassurance
Count each breath aloud

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AIRBUS 330

CABIN CREW PROCEDURES MANUAL

PART B AEROPLANE OPERATING MATTERS

INTENTIONAL BLANK PAGE

AIRBUS 330 CABIN CREW PROCEDURES MANUAL

This AIRBUS 330 CABIN CREW PROCEDURES MANUAL is published

Attn: Safety/Service Quality Section

AIRBUS 330 CABIN CREW PROCEDURES MANUAL

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LIST OF NORMAL REVISIONS

LIST OF NORMAL REVISIONS

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AIRBUS 330 CABIN CREW PROCEDURES MANUAL

Civil Aviation Administration of Vietnam

President & CEO

Vice President & CEO

Flight Operation Department

Safety & Security Department

Quality Assurance Department

Flight Crew 919

Flight Training Center

Noibai Operation Control Center

Tansonnhat Operation Control Center

Cabin Crew Department

Each Cabin Crew Member

AIRBUS 330 CABIN CREW PROCEDURES MANUAL

INTENTIONAL BLANK PAGE

LIST OF EFFECTIVE PAGES

TABLE OF MANUAL DISTRIBUTION

LIST OF EFFECTIVE PAGES

AMENDMENT AND REVISION

SECTION 1 AIRCRAFT EQUIPMENT

DOORS, SLIDES AND EMERGENCY EXITS

SECTION 2 AIRCRAFT PROCEDURES

SECTION 3 EMERGENCY PROCEDURES

PREPARED EMERGENCY LANDING

PREPARED EMERGENCY LANDING CHECKLIST

UNPREPARED EMERGENCY LANDING

REJECTED TAKEOFF OR A LANDING THAT DOES NOT APPEAR

FIRE AND SMOKE PROCEDURES

INTENTIONAL BLANK PAGE

INTENTIONAL BLANK PAGE

INTENTIONAL BLANK PAGE

AIRBUS 330 CABIN CREW PROCEDURES MANUAL

AIRBUS 330 CABIN CREW PROCEDURES MANUAL

INTENTIONAL BLANK PAGE

AMENDMENT AND REVISION

INTENTIONAL BLANK PAGE

This Airbus 330 Cabin Crew Procedures Manual contains procedures

Some essential information of this manual are extracted to compose the

INTENTIONAL BLANK PAGE

AMENDMENT AND REVISION

The Airbus 330 Cabin Crew Procedures Manual is issued on the

Details of revisions which may be urgently required in the interests of

When the amendment/revision concerns any part of Airbus 330 Cabin

INTENTIONAL BLANK PAGE

AIRBUS 330 CABIN CREW PROCEDURES MANUAL

AIRBUS 330 CABIN CREW PROCEDURES MANUAL

INTENTIONAL BLANK PAGE

Aircraft Systems General

Passenger Cabin Systems

Flight Deck Door

Forward Attendant Panel (FAP)

Additional Attendant Panel (AAP)