Content Services

Toll Free (US Only): (877) 871 3177

For International: +1 (757) 766-8211
SupplierServices@perfect.com
US Headquarters:
One Compass Way
Suite 120
Newport News, VA 23606
France Office, SAS
9, rue PAGES
92150 SURESNES

C ONTENT S ERVICES
Rich catalog content plays a critical role in electronic commerce in buyers decision
making process both emphasizing your product over others and clearing buyers
potential doubts and questions.
Buyers use various factors in their decision choosing a vendor, service or products.
These factors may range from price, quality to individuals trust in the vendor, size of
the company etc.

In a world of electronic commerce, rich content, pictures, videos, reviews etc. are part
of your service or products packaging. More content provide better packaging hence
increasing your sales.
Perfect Commerce offers cost effective services to cleanse, format, optimize, classify and
enrich your content.

C ONTENT C LEANSING
Perfect Commerce offers complete range of data cleansing services, which include:

Data normalization and rationalization

Duplicate part identification and removal
Attribute extraction and population
Abbreviation expansion
Supplier and manufacturer rationalization

C ONTENT E NRICHMENT
Perfect Commerce provides data enrichment services, which may involve sourcing
content from various sources. Alongside web research, we do manual sourcing in order
to collect all possible critical product information. Completely attributed data along with
digital images, contact information, and PDF documents are sourced.

Perfect Commerce can perform data enrichment by employing any or all the below
steps.

Data enrichment by sourcing manufacturer websites

Data enrichment by "manual sourcing" i.e. by contacting suppliers for additional
data
Data enrichment by collecting additional data by "plant walk-downs"
Following are some of the schema types supported by Perfect Commerce, apart
from client proprietary schema.
o eOTD / EGAS (open standard of ECCMA, General)
o eCl@ss (open standard, Industrial / Manufacturing)
o TROCS (open standard, General)
o Standard Modifier Dictionary - SMD* (Proprietary of Intermat, MRO)
o Other proprietary taxonomies

P HYSICAL P LANT W ALK - DOWNS

Perfect Commerce professionals are specialized in onsite sourcing of parts information,
tagging and photography. This activity is known as Plant Walk-down or Cribcrawling. The information is sourced from various sources within the plant like Stores,
Item Master, Purchase orders/requisitions, Codification rules, Tags, Nameplates,
Catalogs, etc. Additionally, the items are physically assessed and measured to gather
technical data.

C ONTENT C LASSIFICATION
Content Classification is a crucial part of enrichment process. Perfect Commerce
provides content classification services to classify Suppliers content specific to its buyers
needs. Classification is generally based on industry standard schemas such as SIC or
UNSPSC and their various versions.

C ONTENT Q UALITY A SSURANCE

AND

M AINTENANCE

Perfect Commerce provides third party quality assurance and support services to
manage and maintain several "buy side" and "supplier side" data quality activities.
Perfect Commerces experienced on and offshore staff is remotely helping its customers
to manage their Product Information Management (PIM), Content Management (CM),
Customer Relationship Management (CRM) and Supplier Relationship Management
(SRM) software. Offshore support and data quality assurance activities within these
solutions are provided through tele-support, Email and chat in customer's preferred
business hours or round the clock.

C OMPLIANCE

DATA S ERVI CES

Perfect Commerce offers RoHS and REACH data collection services. These services
greatly benefit Electronic Manufacturers doing business in EU region. RoHS (Regulation
of Hazardous Substances) directive issued by EU enlists several substances whose
composition in the components and devices needs to be regulated and declared by
Manufacturers. Perfect Commerces engineers perform a complete compliance
assessment of each individual product family, specific component or Bill of Materials
(BOM). A comprehensive data collection exercise is undertaken to source the required
compliance data directly from the suppliers and manufacturers. A Material Compliance
Document is provided listing compliance status of each product family and component
parts.

C ONTACT I NFORMATION
Toll Free (US Only): (877) 871 3177
For International: +1 (757) 766-8211

SupplierServices@perfect.com
US Headquarters:
One Compass Way
Suite 120
Newport News, VA 23606
France Office, SAS
9, rue PAGES
92150 SURESNES