Edexcel HND in Business

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A. STUDENT/S TO COMPLETE
Course Name : HND in Business Management
Student Number: 6994

Student Full Name: Aruna Indrajith Balasooriya

Lecturer Name: Ms. Upeka Liyanage

Edexcel Registration No

Date Due:

Unit No/NameHuman Resources Management

Date Submitted:

Student Signature:

Date:

Assignment No./Name:
QCF-K/601/1264

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Higher National Diploma in Business

Assignment Front Cover Sheet

Unit Title:
Human Resources
Management

Tutors Name: Ms. Upeka Liyanage

Learning Outcomes Covered:

Assignment Title
& Number:

Number 1

Submission Date:

Outcome1: Understand the difference

between personnel management and
human resource management
Outcome2:Understand how to recruit
employees
Outcome3:Understand how to reward
employees in order to motivate and
retain them
Outcome4:Know the mechanisms for
the cessation of employment

Assessment Criteria
Covered:
P1.1, P1.2, P1.3, P1.4,
P2.1, P2.2, P2.3, P2.4,
P3.1, P3.2, P3.3,P 3.4
P4.1, P4.2, P4.3

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will then be asked to complete an alternative assignment on next semester.
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worst you could be excluded from the course.

Unit 21: Human Resource Management Assignment

Scenario
Millennium IT is a leading innovative trading technology business. MillenniumITs systems are used
by exchange businesses around the world including, London Stock Exchange, Borsa Italiana, Oslo
Brs, Turquoise, ICAP, the London Metal Exchange, Johannesburg Stock Exchange and a series of
emerging market exchanges.
Founded in 1996 as a systems integrator and Sun Microsystems authorized reseller, Millennium
Information Technologies entered the software design field the following year when it interpreted a
systems integration contract from the Colombo Stock Exchange (CSE) as an opportunity to design and
install a straight-through processing system for the Exchange. The CSE solution became the basis for
MillenniumITs suite of capital-markets software products. The same year also saw the company build
the first suite of mobile-phone applications software for Dialog GSM, a leading Sri Lankan telecoms
provider. Meanwhile, MillenniumIT had also become the first company in Sri Lanka to share wealth
with its employees by way of a share-ownership plan.
Business wins in Mauritius, Croatia and Malaysia were the first steps towards a worldwide customer
base. Rapid growth demanded an injection of new funds, giving rise to another pioneer achievement as
MillenniumIT became the first Sri Lankan firm to successfully raise funds from international venture
capital. The systems integration business too, continued to grow and the company achieved dominance
in the Sri Lankan banking and telecoms sectors, and was appointed a Premium System Integration
partner by Cisco Systems around this time.
Today, MillenniumIT's capital markets suite is operational in more than 40 client sites around the
world, as the company continues to pursue its vision of being the worlds premier capital markets
software firm.
However, it has been identified recently that workforce turnover is increasing and staff motivation
levels in general are going down due to issues arising from communication gaps within the
organization, especially in various overseas branches. Further, senior management think that there is a
lack of human resources panning in the organization to be addressed.
To address above issues and to cater to ever growing numbers in workforce performing duties in
various countries, MillenniumIT recently started a recruiting drive locally. Assuming you were drafted
as a management trainee assisting senior manager Aspirations Management in human resource
management operations, address the following tasks.

Task 01:
First day at your work, your manager implied that Human Resources Management Person
you would not only have to perform Personnel Management functions assigned to previous
batch of management trainees.
1.1 As a Human resource management trainee at millennium IT, how you would contribute to
development of staff in various departments of the organization rather than just performing
personal management functions distinguishing personal management and human resources
management? (AC 1.1)
1.2 Millennium IT is striving to become a global leader in software developer for stock markets
management. As a Human Resource management trainee, how you would assess the function of the
human resource management in contributing to organisational purposes at millennium IT? (AC 1.2,)
1.3 In an organization such as Millennium IT, there would be multitude of line managerial functions
directly involved in its operations. Evaluate the role and responsibilities of line managers in human
resource management in an organization such as MillenniumIT? (AC 1.3)
1.4 Assume that you would be assigned to London Stock Exchange in United Kingdom as a part of the
human resources management team and analyse the impact of the legal and regulatory framework in
United Kingdom on human resource management in your work context. (AC 1.4)
Learners are encouraged to address merit criteria M1.3 when addressing the Task 01
Task 02
You as a human resources management trainee, is expected to get new people as well as promote
suitable candidates to suitable positions.
2.1 You are going to convince you superior that it would be beneficial for an organization such as
MillenniumIT to have an effective human resources plan. Analyse the reasons for human resource
planning in an organization such as MillenniumIT (AC 2.1)
2.2 As a Human Resource Management trainee, outline the stages those would be involved in planning
human resource requirements for MillenniumITfor the next year. (AC 2.2)
2.3 It is stated that MillenniumIT is a software development company. The Aspirations manager, your
superior advises you to compare recruitment and selection techniques of TWO organizations of your
choice with the aim of gaining knowledge on such a process. You are requested to comment on the
similarities and differences you see in recruitment and selection processes of the organizations you
selected. (AC 2.3)
2.4 Taking the above organizations you selected in to consideration, evaluate the effectiveness of the
recruitment and selection techniques in two organisations. Make the argument with acceptable
reasoning. (AC 2.4)
Learners are encouraged to address merit criteria M3.2 and distinction criteria D1.1 when
addressing the above task

Task 03
It has been stated that majority of the workers are not happy with their jobs and not performing
up to expected standards.
3.1. Senior management suggested that in order to motivate the underperforming staff and other
dissatisfied staff members at MilleniumIT, there should be some reward system. Assess the link
between motivational theory and reward systems in organizations such as MilleniumIT (AC 3.1)
3.2. Human resources department of an organization has to make sure that employees will be rewarded
according to the contributions they make.Evaluate the process of job evaluation and other factors
determining pay (AC 3.2)
3.3. There are different categories of workers performing multitude of tasks in different work contexts are
employed at MilleniumIT. Assess the effectiveness of reward systems in different work context in
organizations such as MilleniumIT. Please answer in detail. (AC3.3)
3.4. Monitoring performances of various employee categories is a must for any organization. Examine the
methods MillenniumIT can use to monitor employee performance (AC 3.4,)
Learners are encouraged to address merit criteria M2.1 and distinction criteria D3.5 when
addressing the above task
Task 04
As the human resource manager of Kando.com, you are being asked to take initiative in
restructuring organizational human resource function and it include dealing with people who
are going to leave either voluntarily or non-voluntarily.
4.1. In what different contexts you expect workforce to leave MilleniumIT in the given scenario? Explain
your answer in detail identifying different reasons for cessation of employment with an organisation.
(AC 4.1)
4.2. Describe the employment exit procedures at two different organisations of your choice
(AC 4.2)
4.3. If the Chairman of MillenniumIT decides to restructure the London operations by downsizing and
dismissing underperforming employees, what will be the impact legal and regulatory framework in
UK on such a decision?(AC 4.3)
Learners are encouraged to address distinction criteria D2.2 when addressing the above task

Assessment Criteria (AC)-Pass

Outcome(s)/criteria

P1- Understand the difference

between personnel management
and human resource management
1.1 distinguish between personnel
management and human resource
management
1.2 assess the function of the human
resource management in
contributing to organizational
purposes
1.3 evaluate the role and
responsibilities of line managers
inhuman resource management
1.4 analyze the impact of the legal
and regulatoryframework on human
resource management
P2 - Understand how to recruit
employees
2.1 analyze the reasons for human
resource planning in organizations
2.2 outline the stages involved in
planning human resource
requirements
2.3 compare the recruitment and
selection process in two
organizations

Possible evidence

Task 01
Task 1.1. Description of additional functions
compared to personal management function
be addressed by the HR person in the given
scenario
Task 1.2 Assessment of Linkage between
HR functions and stated and perceived goals
of the organization
Task 1.3 Identification and evaluation of line
managers responsibilities related to human
resource managerial functions
Task 1.4 Citing and explanation of relevant
legislation to the scenario given analyzing
the impact they make
Task 02
Task 2.1 analysis on the need of planning
human resources
Task 2.2 Depiction of step by step process of
human resource planning suitable for given
organization
Task 2.3 Statement of similarities and
dissimilarities of recruitment and selection
processes of two different organizations

Achiev
ed
Page
Nos

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2.4 evaluate the effectiveness of the

recruitment and selection
techniques in two organizations
P3 Understand how to reward
employees in order to motivate and
retain them
3.1 assess the link between
motivational theory and reward
3.2 evaluate the process of job
evaluation and other factors
determining pay

Task 2.4 evaluation on effectiveness of

recruitment and selection processes of two
real organizations
Task 03
Task 3.1 Assessment of applying rewards to
motivate employees in an organizational
context

3.3 assess the effectiveness of

reward systems in different contexts

Task 3.3 Assessment of different types of

rewards recommendable for different
categories of workers and different
geographical locations in the given scenario
Task 3.4 Depiction of a step by step
employee monitoring process

3.4 examine the methods

organisations use to monitor
employee performance
P4 - Know the mechanisms for the
cessation of employment
4.1 identify the reasons for
cessation of employment with an
organisation
4.2 describe the employment exit
procedures used by two
organisations
4.3 consider the impact of the legal
and regulatory
framework on employment
cessation arrangements.

Task 3.2 Linkage of rewards to tasks

different types employees perform

Task 4
Task 4.1 Identification
of different
circumstances in which employees can leave
the organization
Task 4.2 Comparison of exit procedures
being used by two different organizations
chosen by the learner
Task 4.3 Consideration of the impact of
legislation in redundancies and terminating
employee contracts in the given scenario
emphasizing context in the UK
Merit Criteria

Grade Description (Merit)

M1. Identify and apply
strategies to find appropriate
solutions.
M1.3 an effective approach to
study and research has been
applied
M2.Select/design and apply
appropriate methods/techniques.
M2.1 relevant theories and
techniques have been applied
M3. Present and communicate
appropriate findings.
M3.2coherent, logical
development of
principles/concepts for the
intended audience

Possible evidence

An effective approach to study and research has been

applied while suggestions were made on further
improvements

relevant theories and techniques have been applied in

comparing recruitment processes in different contexts

coherent, logical development of principles/concepts

on importance of human resource planning and clear
presentation of the same and comparison of two
organizational procedures in the context of recruitment
and selection

Achieve
d Page
Nos

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Distinction Criteria
Grade Description
(Distinction)

Possible evidence

D1. Use critical applications

to evaluate own work and
justify valid conclusions.
D1.1 conclusions have been
arrived at through synthesis
of ideas and have been
justified
D2. Take responsibility for
managing and organizing
activities.
D2.2 substantial activities,
projects or investigations
have been planned, managed
and organised
D3. Demonstrate
convergent/lateral/creative
thinking.
D3.5 innovation and creative
thought have been applied

conclusions have been arrived at through synthesis of

ideas and have been justified

data gathering activities have been managed and

presented

innovation and creative thought have been applied in

making comments on monitoring performance in
different contexts

Achieve
d Page
Nos

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