Product Service Manual P221W

Service Manual for acer:

P221W
P/N: 9J.0GT12.xxx

Applicable for All Regions

Version: 001
Date:07/11/12
Notice:
- For RO to input specific Legal Requirement in specific NS regarding to responsibility and liability
statements.

First Edition (November, 2007)

Copyright Acer Corporation 2007. All Right Reserved.

-1-

Content Index
Abbreviations & Acronyms..........................................................................................3
1. About This Manual .....................................................................................................3
1.1. Trademark ........................................................................................................................3

2. Introduction..................................................................................................................4
2.1. RoHS (2002/95/EC) Requirements ............................................................................4
2.2. Safety Notice ...................................................................................................................4
2.3 .Compliance Statement .................................................................................................4
2.4. General Descriptions....................................................................................................4

3. Product Overview.......................................................................................................5
3.1
3.2
3.3
3.4
3.5
3.6
3.7
3.8
3.9
3.10
3.11
3.12
3.13

Operational Specification................................................................................................................ 6
Operational & Functional Specification..................................................................................... 10
Environment ..................................................................................................................................... 10
Transportation.................................................................................................................................. 11
Electrostatic Discharge Requirements...................................................................................... 11
EMC..................................................................................................................................................... 11
Reliability........................................................................................................................................... 11
Audio performance ......................................................................................................................... 11
LCD Characteristics........................................................................................................................ 12
User Controls ................................................................................................................................... 13
Mechanical Characteristics .......................................................................................................... 14
Pallet & Shipment............................................................................................................................ 15
Certification ...................................................................................................................................... 16

4. Disassembly /Assembly.........................................................................................17
4.1. Exploded View ..............................................................................................................17
4.2. Disassembly /Assembly ............................................................................................18

5. Level 1 Cosmetic / Appearance / Alignment Service ....................................21

5.1 Software / Firmware Upgrade Process...................................................................21
5.1.1
Hardware prepared:.............................................................................................21
5.1.2
Firmware Upgrade Procedure..........................................................................23
5.1.3
Turn Off Burn In....................................................................................................26
5.1.4
Update EDID ..........................................................................................................27

6. Level 2 Circuit Board and Standard Parts Replacement..............................31

6.1 Block diagram................................................................................................................31
6.2. Trouble Shooting Guide.............................................................................................32
6.3 Circuit Operation Theory............................................................................................37
6.4 Spare Parts List .............................................................................................................48

Appendix 1 Screw List / Torque ............................................................................49

Appendix 2 Physical Dimension Front View and Side view.........................50
Appendix 3 Control Board ......................................................................................51
Appendix 4 Interface Board ...................................................................................52
Appendix 5 Power Board ........................................................................................58

-2-

Abbreviations & Acronyms

1. About This Manual
This manual contains information about maintenance and service of acer products.
Use this manual to perform diagnostics tests, troubleshoot problems, and align the
acer product.

1.1. Trademark
The following terms are trademarks of Acer Inc. :
Acer

Importance
Only trained service personnel who are familiar with this Acer Product
shall perform service or maintenance to it. Before performing any
maintenance or service, the engineer MUST read the Safety Note.

-3-

2. Introduction
This section contains general service information, please read through carefully. It should
be stored for easy access place for quick reference.

2.1. RoHS (2002/95/EC) Requirements

Applied to all countries require RoHS.
The RoHS (Restriction of Hazardous Substance in Electrical and Electronic Equipment
Directive) is a legal requirement by EU (European Union) for the global electronics
industry which sold in EU and some counties also require this requirement. Any electrical
and electronics products launched in the market after June 2006 should meet this RoHS
requirements. Products launched in the market before June 2006 are not required to
compliant with RoHS parts. If the original parts are not RoHS complaints, the
replacement parts can be non ROHS complaints, but if the original parts are RoHS
compliant, the replacement parts MUST be RoHS complaints.
If the product service or maintenance require replacing any parts, please confirming the
RoHS requirement before replace them.

2.2. Safety Notice

1. Make sure your working environment is dry and clean, and meets all government
safety requirements.
2. Ensure that other persons are safe while you are servicing the product.
DO NOT perform any action that may cause a hazard to the customer or make the product
unsafe.

3. Use proper safety devices to ensure your personal safety.

4. Always use approved tools and test equipment for servicing.
5. Never assume the products power is disconnected from the mains power supply.
Check that it is disconnected before opening the products cabinet.
6. Modules containing electrical components are sensitive to electrostatic discharge
(ESD). Follow ESD safety procedures while handling these parts.
7. Some products contain more than one battery. Do not disassemble any battery, or
expose it to high temperatures such as throwing into fire, or it may explode.
8. Refer to government requirements for battery recycling or disposal.

2.3 .Compliance Statement

Caution: This Optical Storage Product contains a Laser device. Refer to the product
specifications and your local Laser Safety Compliance Requirements.

2.4. General Descriptions

This Service Manual contains general information. There are 3 levels of service:
Level 1: Cosmetic / Appearance / Alignment Service
Level 2: Circuit Board or Standard Parts Replacement
Level 3: Component Repair to Circuit Boards

-4-

3. Product Overview
Introduction
P221W is defined as our new 22W model in acer P series which will be the first acer
project in Qisda. P221W is defined as 22W LCD Monitor supports WSXGA+ resolution
with DPMS (Display Power Management System) and acer eColor function. There are
dual input types, D-sub, DVI. P221W adopts AUO panel, M220EW01 V0.
The features summary is shown as below,
*All panel spec. in C201 definition depends on the variance of panel source.
*All spec. of monitor need to warm up at least 1hr.
* To test the Contrast Ratio and Luminance functions, the color status must be
User preset mode.
* 1. Contrast Ratio: Set brightness at 100, and contrast at 50.
* 2. Luminance: Set brightness at 100, and contrast at 100.
Feature items
Panel supplier & module name
Screen diagonal
Display Format
Pixel Pitch
Viewing Angle (@ Contrast Ratio >= 10)
Analog interface with Scaling supported
DVI interface with Scaling supported
Max resolution mode supported
Number of Display Colors supported

Specifications
AUO M220EW01 V0
22W
1680(H) x 1050 (V)
0.282 mm x 0.282 mm
R/L:85/85 degrees (typ)
and U/D: 80/80 degrees (typ)
Yes
Yes
1680 (H) x 1050 (V)@60Hz
16.7 Millions

Contrast Ratio
Luminance

1000:1 (typ.),700:1(min)
300 cd/m2 (typ.),250 cd/m2
(min)

AC power input
DC power input (with AC power adapter)
DPMS supported
LED indicator for power status showed
OSD for control & information supported

Yes
No
Yes
Yes
Yes

Multi-language supported for OSD

Yes

Buttons control supported

Yes

Flywheel control supported

Scaling function supported
Auto adjustment function supported
DDC function supported (EDID ver. 1.3)
DDC-CI support version 1.1 or later
Audio speakers supported
Audio Jack (input connector) supported

No
Yes
Yes
Yes
Yes
No
No
-5-

Remark
TN, Normally white
493.7(H) x320.1(V)
Panel Display information
per one triad

With 15-pin D-sub connector

For 1A1D model
RGB 6-bit +HiFRC
Test Condition: Set Contrast
at 50, Brightness at 100,
Color at User preset
Test Condition: Set contrast
at 100, brightness at 100 ,
color at User preset.
90-264 Volts, 47-63 Hz.
<1W
Blue/Amber/None
EMEA
Non-EMEA
6 buttons including 1 monitor
power on/off control button.

Auto-Key function
DDC2B
DDC-CI

Earphone Jack (input connector) supported

Microphone function supported
Mechanical Tilt base design
VESA wall mounting design
Mechanical Rotate design
Mechanical Lift base design
Kensington compatible lock design

3.1

No
No
Yes
Yes
No
No
Yes

From -5 to +23 degree

Operational Specification

3.2.1 Power supply

Item
Input Voltage range
Input Current range
Power Consumption
DPMS
DPMS
Inrush Current
Earth Leakage Current
Hi-Pot
Power Line Transient

Condition
Universal input full range
90 ~ 264VAC
Normal On operation
DPMS Sleep state
DPMS Off state
110 VAC
220 VAC
264 VAC/50Hz
1. 1500VAC, 1 sec
2. Ground test: 30A,
1sec
IEC1000-4-4
IEC1000-4-5 (Surge)

Spec
90~264VAC /47~63Hz
< 2.0 Arms
< 55 W
<2W
<1W
< 30 A (peak)
< 60 A (peak)
< 3.5 mA
Without damage
< 0.1 ohm

OK N.A

Remark

Cold-start

LED: Green
LED: Amber
LED: OFF

1KV
Common: 2KV,
Differential: 1KV

(on-line test)
(in-lab test)

CCFL operation range

90 ~ 264VAC

3~8mA

CCFL Frequency

90 ~ 264VAC

40KHz ~ 80KHz

Depends on panel
source
Depends on panel
source

Color: Black
Length: 1800 +/- 50 mm

Power cord

-6-

3.2.2 Signal interface

Item

Condition

Spec
Color: Black
15-pin D-Sub
Length: 1800 +/- 30 mm
Color: Black
24-pin DVI-D
Length: 1800 +/- 50 mm
See Note-1
15-pin D-sub connector
See Note-2
24-pin DVI-D connector
See Note-3
19-pin HDMI connector
Separate analog R/G/B
Signal type
700 mV (peak to peak)
Level
75 Ohms +/- 1.5 Ohms
Impedance
Separate H/V-sync
Signal type
Composite H/V-sync
(Positive/Negative)
Logic High: 2.4V ~ 5.5V
Level
Logic Low: 0V ~ 0.5V
(TTL level)
Minimum 2.2K(pull
Impedance
down)
Sync Pulse Width (SPW) 0.7s < H-SPW
1H < V-SPW
Level
600mV for each
differential line
Impedance
50 Ohm TDR Scan
needed for DVI cable and
interface board

Signal Cable

Pin assignment

Analog input

Sync input

Digital input

OK N.A

Signal Assignment
Red video
Green video
Blue video
Ground
Cable Detected
Red Ground
Green Ground
Blue Ground

Pin
9
10
11
12
13
14
15

For 15-pin D-sub

Refer to VESA VSIS

Standard V1R1

10K for application

Signal Assignment
PC5V (+5 volt power)
Sync Ground
Ground
SDA
H-Sync (or H+V)
V-sync
SCL

Note-2: The pin assignment of 24-pin DVI-D connector is as below,

-7-

For 15-pin D-sub

For 24-pin DVI-D
For 19-pin HDMI
For 15-pin D-sub

Note-1: The pin assignment of 15-pin D-sub connector is as below,

Pin
1
2
3
4
5
6
7
8

Remark

Pin
1
2
3
4
5
6
7
8
9
10
11
12

Signal Assignment
TMDS RX2TMDS RX2+
TMDS Ground
Floating
Floating
DDC Clock
DDC Data
Floating
TMDS RX1TMDS RX1+
TMDS Ground
Floating

Pin
13
14
15
16
17
18
19
20
21
22
23
24

Signal Assignment
Floating
+5V Power
Ground
Hot Plug Detect
TMDS RX0TMDS RX0+
TMDS Ground
Floating
Floating
TMDS Ground
TMDS Clock+
TMDS Clock-

3.2.3 Video performance

Item

Condition

Spec

Max. support Pixel rate

OK N.A

146.25 MHz

Max. Resolution

1680 x 1050
< 5 ms
(50% of minimum pixel
clock period)

Remark
Both for analog and
digital inputs
Both for analog and
digital inputs

1680 x 1050 @ 60Hz

(max. support timing)

Settling
Time
after
overshoot /undershoot

< 5% final full-scale value

Refer to VESA VSIS

Standard V1R1

Overshoot/Undershoot

< 12% of step function

voltage level over the full
voltage range

Refer to VESA VSIS

Standard V1R1

Rise time + Fall time

3.2.4 Scan range

Item
Horizontal
Vertical

Condition

Spec
31-82 KHz
56-76 Hz

OK N.A

Remark

Spec

OK N.A

Remark

3.2.5 Plug & Play DDC2B DDC-CISupport

Item
DDC channel type

Condition

DDC2B

EDID
DDC-CI

-8-

Version 1.3

Version 1.1 or Later

Refer to S/W spec.

document to see the
detailed EDID data
definition.
Refer to S/W spec

3.2.6 Support Timings

Mode

Resolution
(active dot)

Horizontal
Resolution
Frequency
(total dot)
(KHz)
800 x 525 31.469
832 x 520 37.861
840 x 500 37.500
864x525
35
900x449
31.469
1024 x 625 35.156
1056 x 628 37.879
1040 x 666 48.077
1056x625 46.875
1152x667 49.722
1344x806 48.363
1328x806 56.476
1312x800 60.023
1568x909 68.700
1600x900 67.5
1800x1000 60
1688x1066 63.981
1688x1066 79.976
1650x750 44.955
1664x798 47.776
1696x805 60.289
1792x795 47.712
1904x931 55.935
1936x942 70.635
1864x1089 65.317
2160x1250 75.000
2240*1089 65.290

640x480@60Hz
640x480@72Hz
640x480@75Hz
MAC
640x480@66.66Hz
VESA
720x400@70Hz
800x600@56Hz
800x600@60Hz
SVGA
800x600@72Hz
800x600@75Hz
MAC
832x624@74.55Hz
1024x768@60Hz
XGA
1024x768@70Hz
1024x768@75Hz
MAC
1152x870@75Hz
1152x864@75Hz
VESA
1280x960@60Hz
1280x1024@60Hz
SXGA
1280x1024@75Hz
1280x720@60Hz
VESA
1280x768@60Hz
1280x768@60Hz
WXGA
1360x768@60Hz
1440x900@60
WXGA+
1440x900@75
SXGA+ 1400x1050@60Hz
UXGA
1600X1200@60Hz
1680x1050@60Hz
WSXGA+
1680x1050@75Hz 2272*1099 82.306
VGA

Vertical
Frequency
(Hz)
59.941
72.809
75.000
66.66
70.087
56.250
60.317
72.188
75.000
74.55
60.004
70.069
75.029
75.000
75
60
60.020
75.025
59.940
59.870
74.893
60.015
59.887
75.000
59.978
60.000
59.954

Nominal
Pixel
Clock (MHz)
25.175
31.500
31.500
30.24
28.322
36.000
40.000
50.000
49.500
57.28
65.000
75.000
78.750
84.520
108
108
108.000
135.000
74.176
79.500
102.250
85.500
106.500
136.750
121.75
162.000
146.250

74.892

187

Note:

1. Show Input Not Supported warning message.

When Vertical Frequency is over 75Hz or under 56Hz, but Pixel Clock is between
25.175MHz
And 187MHz, the monitor can show image, and the same time has Input Not
Supported warning message. If Pixel Clock is over the range of 25.175MHz ~
187MHz, the display is Black and show warning message.
2. If Hf /Vf is set in the range of 31KHz~83KHz and 56Hz ~75Hz, and Pixel Clock is set
in the range of 25.175MHz~187MHz, but is not the above Resolution, then it will
display the nearest mode.
3. When digital input, the maximum resolution is 1680x1050@60Hz

-9-

3.2

Operational & Functional Specification

3.3.1 Video performance

*All spec. of monitor need to warm up at least 1hr.

Item

Condition

Spec

Resolution

Any input resolution modes

which are under
1680x1050

Contrast ratio

OK N. Remark
A

1680x1050

500(min),1000(typ)

Brightness

At R/G/B saturated
condition

300 cd/m2 (typ.),250(min)

Response time

Rising + Falling time

On/off:5 ms (typ.),8ms(max)

At Contrast ratio = 10

Viewing angle

At Contrast ratio = 10

CIE coordinate of White

Display colors

R/L: 85/85 degrees (typ.)

80/80 degrees (min)
U/D: 80/80 degrees (typ.)
75/75 degress(min)
(0.31, 0.33) +/- (0.03, 0.03)
16.7 Millions colors

Test Condition: Set

Contrast at 50,
Brightness at 100,
Color at User preset.

Test Condition :
Set contrast at
100 , brightness
at 100 , color at
User preset.
Test Equipment:
Westar TRD 100
or equal level
equipment ;

6 bit+HiFRC

3.3.2 Brightness Adjustable Range

Item

Condition
At default contrast level
Brightness adjustable range (saturate point) & Fullwhite color pattern

Spec
(Max. brightness value
Min. brightness value)
100 cd/

OK

N.A Remark

Condition
At 1 cm distance

Spec
28 dB/A

OK

N.A Remark
Refer to C326

Condition
Operating
Non-operating
Operating
Non-operating
Operating
Non-operating

Spec
0 ~ +40
-20 ~ +60
10 ~ 90%
10 ~ 90%
0~3048m (10,000ft)
0~12,192m (40,000ft)

OK

N.A Remark

3.3.3 Acoustical Noise

Item
Acoustical Noise

3.3

Environment

Item
Temperature
Humidity
Altitude

- 10 -

Non-condensing
Non-condensing
Without packing
With packing

3.4

Transportation

Item

Condition

(1) Vibration

(2) Unpackaged Vibration

(3) Drop

(4) Shock

3.5

Spec
OK
Test Specification:
1. Frequency Hertz 5 ~
250 HZ , PSD Level
0.0054 (G2/Hz)
Package, Non-Operating

2. Grms = 1.146
3. Sweep Time : 30
minutes per Axis
4. Axes : X,Y,Z
Test Spectrum:
20 Hz 0.0185(g2/Hz)
200Hz 0.0185(g2/Hz)
Unpackaged, NonDuration : 5 Minutes
Operating
Axis : 3 axis ( Horizontal
and Vertical axis ,Z axis)
76 cm Height (MP stage)
Package, Non-Operating

(1 corner, 3 edges, 6 faces)

1. Amplitude : Half sinewave 50G
Wooden package, Non2. Duration : 10 ms

Operating
3. Test Times : 1
4.Test Sides : All 6 Sides

Electrostatic Discharge Requirements

Item

Condition

Electrostatic Discharge

IEC801-2 standard

3.6

Spec
Contact: 8KV
Air: 15KV

OK

N.A Remark

EMC

Item

Condition
Electric

TCO03
Magnetic
FCC part 15J class B
EMI

3.7

N.A Remark

EN55022 class B

Spec
OK
Band 1 < 10 V/m

Band 2 < 1 V/m

Band 1 < 200nT

Band 2 < 25nT

After
Mass
production
under 1dBuv for constant
measure. Besides DNSF
and VCCI class-2 are
optional.

N.A Remark

Spec
> 60,000 Hours
40,000 Hours (min)

N.A Remark
Excluding CCFL
See Note-4

Reliability

Item
MTBF Prediction
CCFL Life time

Condition
Refer to MIL-217F
At 252, under 7.0mA

OK

Note-4: CCFL lifetime is determined as the time at which brightness of lamp is 50%. The
typical lifetime of CCFL is on the condition at 7.0mA lamp current.

3.8

Audio performance

Item
Preamp + Power amp
(1)Output power
(2)THD (@ 1W)
(3)S/N ratio

Condition

Spec
1 Wrms/CH @ 1KHz
<1%
>40dB
- 11 -

OK

N.A Remark

Speaker Driver
(1)Nominal impedance
(2)Rated input power
(3)Frequency response
(4)Output sound pressure level
(5)Dimension of box
Audio Control
(1)Volume range
(2)Mute

3.9

4 ohm
1 W/CH
180~20KHz SPL-10dB
84 3 dB (1W 0.5M)
284x60x27mm2

0 ~100 levels
On/Off

LCD Characteristics

3.9.1 The Physical definition & Technology summary of LCD panel

AUO M240UP01V.0
Item
LCD Panel Supplier
Panel type of Supplier
Screen Diagonal
Display area
Physical Size
Weight
Technology
Pixel pitch
Pixel arrangement
Display mode
Support color

Condition

Spec
AUO
M220EW01 V.0
22

Unit=mm
Unit=mm
Unit=gram
Unit=mm

473.76(H) x 296.1(V)
493.7(H) x320.1(V) x 16.5(D)
2385(typ.)
TN type
0.282(H) x 0.282(W)
R/G/B vertical stripe
Normally White
16.7Millions colors

OK

N.A Remark

Per one triad

6 bit + HiFRC

3.9.2 Optical characteristics of LCD panel

AUO M220EW01 V.0
Item

Unit
[degree]
[degree]
[degree]
[degree]

Viewing Angle
Contrast ratio

[msec]
[msec]
[msec]

Response Time

Color / Chromaticity
Coordinates (CIE)

Color Coordinates (CIE) White

[%]

Luminance Uniformity
White Luminance
7.0mA (center)
Crosstalk (in 75Hz)

Conditions
Horizontal (Right)
CR = 10 (Left)
Vertical (Up)
CR = 10 (Down)
Normal Direction
Rising Time
Falling Time
Rising + Falling
Red x
Red y
Green x
Green y
Blue x
Blue y
White x
White y
9 points
measurement

CCFL [cd/m ]

Min.
80
80
75
75
700
0.61
0.31
0.26
0.58
0.11
0.04
0.28
0.29

Typ.
85
85
80
80
1000
3.6
1.4
5
0.64
0.34
0.29
0.61
0.14
0.07
0.31
0.32

75

80
250

[%]

300

Max.
5.7
2.3
8
0.67
0.37
0.32
0.64
0.17
0.10
0.34
0.36

1.5

* The test methods for the above items definition, please refer to the relative panel
specification.

- 12 -

Remark

3.10 User Controls

3.10.1 Users hardware control definition
Item
Power button
Auto button(Exit button)
Right/Inc. button
Left/Dec. button
Menu button
Mode button
Input Select button
E-Key button
Mute button

Condition

Spec

OK

N.A Remark

3.10.2 OSD control function definition

Item
Auto Adjust
Brightness
Contrast
Horizontal Position
Vertical Position
Pixel Clock
Phase

Condition

Spec
Auto-Geometry

Cool
Warm
User: Separate R/G/B
adjustment
Reset Color
OSD Horizontal position
OSD Vertical position
From 5 sec to 120 sec

Color

OSD Position
OSD Time
OSD Lock

OK

N.A Remark

EMEA/Non-EMEA languages
for Asia/Europe Version
Recall All
Acer Empower Mode
D-sub
DVI

Language
Recall
Mode
Input Select

Sharpness
Display Information
For input timing

Volume
Mute
Hot key for Auto

Hot key for Contrast

Hot key for Volume
Hot key for Input Select
Hot key for Mode
The detailed firmware functions specification, please refer to C212 S/W spec. document.

- 13 -

3.11 Mechanical Characteristics

3.11.1 Dimension
Item
Bezel opening
Monitor without Stand
Monitor with Stand
Carton Box (outside)

Condition
W x H x D mm
W x H x D mm
L x W x H mm

Tilt and Swivel range

Spec
475.76*298.1 mm
517.69*399.73*73.68mm
517.69*399.73*170.4 mm
570*119*468mm
Tilt: -5 ~ +15 degree
Swivel: 0 degree

OK N.A Remark

Spec
4.51Kg
5.6Kg

OK N.A Remark

3.11.2 Weight
Item
Condition
Monitor (Net)
Monitor with packing (Gross)

3.11.3 Plastic
Item
Flammability
Heat deflection To
UV stability

Condition

Spec
OK N.A Remark
>ABS<,94-HB

65

Delta E < 8.0

BEZEL: PMMA+ABS
UC,BASE:ABS
(Bezel:Cheil/BF-0677F,

LG/XG586,BASF/
BX13036)
Other: HF380/SD0150)
Uc:AT-IM-D02;

Bezel: Polish #10000

BEZEL : DB20A;

UC: DB19A

ABS
ABS

Resin

Texture
Color

3.11.4 Carton
Item
Color
Material
Compression strength
Burst Strength

Condition

Spec
Kraft

OK N.A Remark

B Flute
200KGF
2
16 KGF/cm
4 Layers Vertical +2 layers

Stacked quantity

- 14 -

3.12 Pallet & Shipment

3.12.1 Container Specification
Stowing Type

Quantity of products
(sets)
ontainer (Every container)
20'

With pallet

800
1760

40'
20'
Without pallet
40'

Quantity of Products
(sets)
(Every Pallet)

Quantity of pallet
(sets)
(Every Container)

Pallet A: 80

Pallet A: 10

Pallet B:

Pallet B:

Pallet A: 80

Pallet A: 22

Pallet B:

Pallet B:

3.12.2 Carton Specification

Product:
Net Weight (Kg)

Gross Weight (Kg)

4.51Kg

5.6Kg

Dimension w/o Base

W*H*D (mm)
517.69*399.73*73.68mm

Dimension w/ Base
W*H*D (mm)
517.69*399.73*170.4 mm

Package:
Carton Interior Dimension (mm)
L*W*H
570*119*468mm

Carton External Dimension (mm)

L*W*H
562*112*453mm

- 15 -

3.13 Certification
Item

Environment

PC-Monitor

Condition

Spec

Green design

API Doc. 715-C49

Blue Angel

German Standard

E-2000
EPA
TCO99
TCO03
MPR2
Green Mark
Microsoft Windows
DPMS
DDC 2B
USB
UL (USA)

X- Ray Requirement

Ergonomics

Nordic / D.N.S.F
FIMKO
CE Mark
CB

IEC60950

CB

EN60950
EN60950 /
EK1-ITB 2000:2003
CB4943
EN60950

TUV/GS

EMC

PC98/99
VESA
Version 1.3
External
UL60950 3rd edition
CAN/CSA-C22.2 No.
60950
EN60950
EN60950
73/23/EEC

CSA (Canada)

Safety

Switzerland
USA Standard

OK N.A Remark
ISO14000

Requirement

CCC (China)
GOST
TUV type-approved
SASO
CE Mark
FCC (USA)
EN55022
CISPR 22
VCCI (Japan)
BSMI (Taiwan)
C-Tick (Australia)
DHHS (21 CFR)
DNHW
PTB
TUV / Ergo
ISO 13406-2
prEN50279

- 16 -

IEC60950
89/336/EEC
FCC Part 15 B
Class B
Class B
VCCI Class B
CNS 13438
AS/ NZS CISPR22
USA X- Ray Standard

German X- Ray standard

4. Disassembly /Assembly
4.1. Exploded View

- 17 -

4.2. Disassembly /Assembly

Acer P221W DISASSEMBLY FLOW

Preparation before disassembly:
1.Clean the room for disassembly;
2.Checking the position that the monitors be placed;
3.Prepare the implement, equipments as bellow:
forklift
working table
electronic screwdriver
screwdriver
static-free pad
glove
pinafore
Item

Operation

Put the monitor on the working table.

Disassembling the CVR HINGE L and

CVR HINGE R from Rear Cover.

Picture

Tool

static-free pad

- 18 -

Notes

The static-free pad must be

cleanned.

Unscrew the screws of the ASSY

CLMN

electronic screwdriver
("+")

Torque:7.50.5kg.cm

Unscrew the screw of the Rear Cover

electronic screwdriver
("+")

Torque:51.0kg.cm

Disassembling the rear cover from BZL.

Take off TAPE MYLAR AL

Pull out the lighting wire from Power BD

Disassembling the control-board from

BZL.
:Take off acetate tape
:Pull out the wire from interface BD
:Take off the control-board from BZL

- 19 -

Take off three AL tapes

10

Disassembling the SHD

1) Pull out the FFC from Panel
2) Disassembling the SHD

11

Unscrew the 6 pieces screws

electronic screwdriver
("+")

Torque:71kg.cm

12

Unscrew the screws

electronic screwdriver
("+")

Torque:5+0.6kg .cm

- 20 -

5. Level 1 Cosmetic / Appearance / Alignment Service

5.1 Software / Firmware Upgrade Process

5.1.1 Hardware prepared:

Hardware Requirement:
1. ISP board x 1
VGA signal input from 15pin D-sub
cable of PC or NB.
Connect to target monitor

Check the Jumpers on the

ISP Circuit Board (make sure
J5, J6, J7, J8 are set at ping
1,2 )

Connect ISP board and PC

with printer port cable

- 21 -

2. DSUB VGA cables x 2

3. Printer cable (with one male connector and another female connector) x 1.
4. PC or Notebook with parallel (printer) port x1.

- 22 -

5.1.2 Firmware Upgrade Procedure

Step 1:
Un-zip Port95nt and install into your computer.
Step 2:
Un-zip ISP application tool (RTDTool)
Step 3:
Press RTD 2120 ISP button to execute firmware program application.

Step 4:
Press 64K button to load *series*.hex file and press 64~96 button to load
*extend*.hex file from your computer.

- 23 -

Step 5:
Select Erase option and execute lightning button first, and then select Auto option
and execute lightning button to start upgrade firmware to the monitor.

Note: you can change program speed bar to meet your equipment speed if program
firmware fail.
- 24 -

- 25 -

5.1.3 Turn Off Burn In

IF the monitor without signal input has Burn In pattern. As the following figure
ENTER and RIGHT to Burn In Off

Press MENU and > key at the same time to exit Burn in mode(factory mode),and soft
power key off/on restart the monitor.

- 26 -

5.1.4 Update EDID

Update VGA EDID
Step 1:
Remove D-sub pin 5

Step 2:
Connect monitor power cord and D-sub cable

- 27 -

Step3:
Open EDID Tool and Select EDID file

Step4:
Write EDID

- 28 -

Update VGA EDID

Step 1:
Use D-sub to DVI adapter

- 29 -

Or use D-sub to DVI patch cable

Step 2:
Connect monitor power cord and D-sub to DVI patch cable

Step3: The same as the step before

Step4: The same as the step before

- 30 -

6. Level 2 Circuit Board and Standard Parts Replacement

6.1 Block diagram

P221W consists of a main body and a stand (base). The main body contains a AUO
TFT LCD module with 4 CCFL lamps, a power board (includes AC/DC DC/DC
inverter and panel power source), a control board and an interface board. The block
diagram is shown as below.

- 31 -

6.2. Trouble Shooting Guide

6.2.1 No Display or display is unstable

1. Interface Board

Screen is Blank and

Power LED is blue.

OSD shown when key

pressed?

Yes

Follow instructions from OSD

dialog

No
Keypad OK?

No

Proceed to
Check Control Board.

Yes
Backlight turned
ON?

No

Proceed to
Check Power Board.

Yes
Scalar output
Data ?

No

Yes
Check LCD
Module

- 32 -

Proceed to
Check Scalar

2. Control Board
Checking
Contorl Board
Yes
Working ?

No

Replug the control

wire, then retry

Yes
Button switch and traces
OK ?

No

Replace the
Control Board,
then retry

Yes
Transistors and Bead to
Control board OK ?

No

Yes
Replace a new
interface board

- 33 -

Replace the
components, then
retry

3. Scalar
Scalar failed
to output data

Are all the power and

ground pins at the correct NO
voltage level?

Power or the ground pins

has bad contacts

YES

Are the correct RGB and

Hsync signal fed to
Scalar ?

NO

Are the signals presented

on DSub connector?

YES

Is the correct Sinusoidal

wave appeared on Crystal

Measure the signal pairs

on LVDS data output and
clock from Scalar

YES

NO

Capacitors of Crystal
have damaged

YES

Are the pixel output

correct?

NO

YES

Check the remaining

circuits

- 34 -

Scalar failed

NO

DSUB Connector
or PC failure

Bad wiring between

DSUB and Scalar

4. Check LCD Module

LCD module fail

To display
image

No Picture

White Screen

Connection between
LVDS cable and
LCM connector
OK ?

Lamp connector OK ?

NO

Bad Connection
or connector,
LVDS cable

YES
NO
YES
Bad Connection
or connector,

Connection between
LVDS cable and
LVDS connector
OK?

NO

Bad Connection
or connector,
LVDS cable

YES
Lamp wire
OK
?

NO

YES

Is Q6 5V?

Inverter board
failed
NO

LCM failed

- 35 -

YES

Check Q6

5. Power Board Functions:

Backlight did not shine

+19V OK ?

3.3V, +5.0V
OK?
Y

N
Check I/F BD

Check CN701
PIN2
(BL-ON) is HI ?

Check CN701 PIN1

(BRT-ADJ)

Y
Replace
Q813, Q814,
Q815, ZD804,
ZD805, Q803,
Q804, Q805,
IC801

Check Q813, Q814, Q815,

ZD804, ZD805, Q803,
Q804, Q805, IC801
OK?

Replace
Q808, Q809,
T801, T802

Check Q808, Q809, T801,

T802, OK?

Y
Replace panel

- 36 -

Check PF801
OK ?

Replace PF801

Check Q851

Replace

Q851 Q852

Q852 OK?

Check
F601, Q601,
R612

Replace IC601

Replace
F601, Q601
R612, R615,
R623

6.3 Circuit Operation Theory

I. Introduction:
P221W is a 22 inch and 24bits color TFT LCD monitor, which can support the
resolution up to WSXGA+(1680x1050). It has VGA and DVI input, and compliant with
VESA specification to offer a smart power management. The monitor has DDC/CI
function to make the monitor communicate with PC by Acer ADM DDC/CI software,
and also it has ACM function to let the monitor contrast ratio up to 2500:1. It also offers
OSD Menu for users to control the adjustable items and get some information about
this monitor.
II. Block diagram
P221W consists of a main body and a stand (base). The main body contains a AUO
TFT LCD module with 4 CCFL lamps, a power board (includes AC/DC DC/DC
inverter and panel power source), a control board and an interface board. The block
diagram is shown as below.

Fig. Block diagram for P221W LCD monitor

- 37 -

III. Circuit Implementations:

A.)
THE MAIN BODY:
A-1.) Interface board block diagram:

(a) Circuit operations:

The scaling IC has OSD and auto detecting input timing functions. OSD offers adjustable
functions to the end-users. Auto detecting timing function can detect change modes. It
outputs the digital R-G-B data, pixel clock and control signal to TCON of the LCD module.
A MCU, build in scaling IC (Realtek2545L), is responsible for the system processing.
There are two external storing units, one is 24C16 to store the OSD function data and
user preset timings.

(b) IC introduction:
1.)
Realtek2545L SCALER IC:
Realtek2545L series products are all-in-one LCD monitor controller with analog (RGB),
DVI and video inputs, supporting UXGA/ WXSGA+WXGA+/SXGA(optional),and integrate
Realtek high performance ADC,TMDS Rx with HDCP(optional),scaling engine,LVDS
Tx,and so on.Moreover,all products are pin compatible in QFN 48-pin package to save
cost and make the design easier. The RTD also includes an ITU656 video format input
port with color space converter that makes it an attractive solution for low cost MFM and
TV applications. The output section contains a 24-bit TTL output interface and a channel
LVDS transmitter for direct interfacing of commercially available LVDS LCD panel
modules. In addition, RTD2545L embedded 16.5KSRAM dynamically stores OSD
command and fonts, compatible advanced color control features.
- 38 -

2.)
EEPROM:
We use 24C16 EEPROM to store monitor user data and user preset timings. There are
16 user timing modes are automatically saved in it. Each timing mode is allocated with 22
bytes of memory space for information such as Sync frequencies, polarities etc. PC
can access the EEPROM data indirectly through the SDA and SCL channels of DVI and
D-sub (IIC communication). The digital and analog DDC data are stored in two 24C02s
EEPROM.

A-2.) Power board diagram:

EMI Filter

Rectifier and
filter

PWM controller

Isolation power
transformer

Switching element

Feedback Isolation

Fig.1

- 39 -

Rectifier and filter

Rectifier and filter

Inverter circuit

LDO regulator

#1 EMI Filter
This circuit (fig. 2) is designed to inhibit electrical and magnetic interference for meeting
FCC, VDE, VCCI standard requirements.

Fig. 2

#2 Rectifier and filter

AC Voltage (90-264V) is rectified and filtered by BD601, C605 (See Fig 3) and the DC
Output voltage is 1.4*(AC input). (See Fig.3)

Fig. 3
- 40 -

#3 Switching element and Isolation power transformer

When the Q601 turns on, energy is stored in the transformer. During Q601 turn-off period,
the stored energy is delivered to the secondary of transformer. R607, C607 and D601 is
a snubber circuit. R625/R626/R627/R628 is current sense resistors to control output
power. (See Fig.4)
L605

E2

45 OHM
C607
1000P K
K

R607
68K J

E4

E5

T601

10
9

D601
UF4007-LF

L604
45 OHM

E3
D602
EGP10D
A

2
L608

45 OHM

C606
47U 50V

8
6

Q601
2SK3530-01MR

5
450U
R625
1

R626 R627 R628

1
1
1

Fig. 4

- 41 -

#4 Rectifier and filter

A2

D701/D702 and C701/C702/C703 are used to produce DC output.

R701/R702/C704/C705 are used to suppress high Frequency switching spikes. (See
Fig.5)
D701
Y G862C15RSC

A2 A1

C704

C705

R702
100

3
1000P K 1000P K

8
6

5
450U

Fig. 5

- 42 -

C701
470U 35V
RC1820

1
+

C702
470U 35V
RC1820

+
2

R701
100

10
9

V-INVERTER

T601

A1

D702
Y G862C15RSC

C703
470U 35V
RC1820

#5 PWM Controller
The PWM controller NCP1203 implements a standard current mode architecture. With
an internal structure operating at a fixed 60KHz where the switch time is detected by
the peak current set-point. When the current set-point falls below a given value, the
output power demand diminished, the IC automatically enters the so-called skip cycle
mode and provides excellent efficiency.
L605

E1

E2

45 OHM

C605
150U 450V
<Spec>

+
2

TR601
NTC 8

C607
1000P K
E4

E5

1
-

+
BD601
GSIB4A60-LF

R603
18K

R609
470K

L604
45 OHM

~
3

E3

D603
1N4148

ZD601
TZM5245B

C611
47U 50V

VCC

R623
4.7

6
IC601.5

GND

DRV

C606
47U 50V

D604
1N4148

Q601
2SK3530-01MR
G

C613
0.1U K

R612
47

1K

CS

L608
45 OHM

NC

R613

R610

450U
D605
1N4148

R619
18K
1

R617
470

FB

D602
EGP10D
A

18K

C609
1000P J

Fig. 6

- 43 -

10
9

8
6

+
2

1
1

2
R611
220

E6
K

IC601
NCP1203AP60
1
ADJ
HV

T601

D601
UF4007-LF

C1
4

R607
68K J
K

L5

R608
470K

R614
18K

R625
1

R626 R627 R628

1
1
1

#6 Feedback circuit
PC123 is a photo-coupler and TL431 is a shunt regulation. They are used to detect the
output voltage change and be the primary and secondary isolation. When output
voltage changes, the feedback voltage will be compared and duty cycle will be decided
to control the correct output voltage. (See Fig.7)

R709

IC602

2K
R711
22K F

R710
10K

PC123FY 1

C711
0.1U K

R712
3.32K F

IC702

LM 431A

R713

Fig. 7
A-3.) Control board introduction:
The main parts of the control board are a push button, and a LED.
(a) Push button: Its a simple switch function, pressing it for ON to do the auto adjustment
function, releasing it for OFF to do nothing.
(b) LED: It indicates the DPMS status of this LCD monitor; blue light means DPMS on
(Normal operating condition). Amber light means DPMS off (Power off condition).

- 44 -

A-4.) Inverter Circuit Operation Theory

An Intelligent CCFL Inverter Controller --- TL1451
The TL1451 is a high-performance, cost-effective CCFL (Cold Cathode Fluorescent
Lamp) controller designed for driving large-size Liquid Crystal Display (LCD) applications
requiring 2 to 6 CCFLs.
The TL1451 provides two drive signals for most power conversion topologies while
maintaining high-efficiency operation. The PWM controller provides a soft-start operation,
current and voltage regulation, over-voltage and over-current protection, high drive
capability and multiple dimming functions (internal PWM or external PWM or analog
dimming functions).
The controller converts unregulated DC voltages into a nearly sinusoidal lamp voltage
and current waveforms.
The control logic provides a regulated ignition voltage and appropriate protection features
for over-voltage or over-current conditions. The TL1451 offers a high level of integration,
while maintaining flexibility and high-efficiency operation that reduces external
component heating, resulting in higher reliability and longer CCFL life. The proprietary
design technique provides a simple, low-cost system solution.

- 45 -

Push-Pull Configuration

C827
1U Z

R814
33

C806
680P J

R815
33

F1

C810
680P J
DRVA

C817
27P J

DRVB

Q809
IRLR3410PBF

8
1J.26049.031

F2

Q808
IRLR3410PBF

C816
27P J

T801

Fig. 8

Fig. 1 the Q808, Q809 and T801 form a full-bridge configuration.

When Q808 turn on, then Q809 turn off
Q808 turn off, then Q809 turn on.
The result in T801 primary coil has an AC square waveform.
Certainly, the secondary of T801 will produce high voltage AC square waveform.
Through C816/C817 filter capacitor, will output sin waveform. T802, C824 are also the
same.

- 46 -

Feed-back Circuit
TP801

F1

TP802

.
3

C815
3.3N J

8
1J.26049.031

F2

R820
3.3K F

R827
422 F

C819
0.22U M

D806
BAV99
A

C837
0.033U K

A
D809
BAV99

C838
4700P J

R819
3M

2
2062204102

C817
27P J

C846
0.01U K

D805
BAV99

C814
5P D

C816
27P J

T801

CN801

R825
422 F

R823
100K

Fig. 9

Fig. 2 shows the feedback circuit consists of a lamp, C846, D809, R825, R827 and C837.
With the lamp current through D809, a half sin-waveform voltage signal is produced. We
may get the Maximum value through R825/R827/C837.
After OZ9938 gets the feedback voltage signal from PIN5, the duty of the PWM driver
outputs is decided.

- 47 -

6.4 Spare Parts List

Ship To Area
Acer
Category
LCDM
LCDM <ALT>
PCBA
PCBA
PCBA
PCBA
Mechanical
Mechanical
Mechanical
Mechanical
Mechanical
Dummy Packing
Dummy Packing
Dummy Packing
Dummy Packing
Dummy Packing
Dummy Packing
Dummy Packing

99 Part Number
9J.0GT11.11x
Part Number
5F.LUBV0.001
5F.9103V.001
5E.OGT01.001
5E.OGT01.011
5E.0GT02.001
5E.0GT03.001
6K.0GT01.001
6K.0GT07.001
6K.0GT03.001
6K.0GT04.001
6K.0GT08.001
4D.0GT01.001
4G.0GT01.001
4G.0GT02.001
4G.0GT01.001
5B.0GT01.001
5K.05406.501
5K.L2H06.511

Description
22W LCD MNT(P22XW)

Description
LCDM M220EW01-V0 AUO
LCDM 22W M220EW01-V0 AUO
PCBA I/F BD MI P22XW (DUAL)
PCBA I/F BD MI P22XW (ANALOG)
PCBA SPS BD MI P22XW
PCBA CTRL BD MI P22XW
ASSY BZL ABS+PMMA DB20A P22XW
ASSY RC DB19A DUAL P22XW
ASSY RC ABS DB19 ANALOG P22XW
ASSY CLUM ABS DB19A P22XW
ASSY BASE W/P P22XW
CTN B 570*119*468 P221W/ACER
CSN FRONT EPS P22XW
CSN BACK EPS P22XW
QSG ACER P221W P22XW
CD MANUAL ACER P221W P22XW
CABLE DVI-D/DVI-D 1.8M
CABLE SIGNAL/C H+V OD_5.5 1.8M

- 48 -

11W 11A
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1

Appendix 1 Screw List / Torque

(A)
STANDARD SCREW TORQUE SPEC.
ITEM
1

MOUNTING
MATERIAL
8F.00273.6R0 SCRW TAP PH F/10WSH M3*6L
METAL
C-ZN
P/N

TORQUE
(KG-CM)
None tread8
10
Have tread:68
Aluminum:4~5
None tread8
10
Have tread:68
Aluminum:4~5
5.00.6

HOLE SIZE Screw

(MM)
Head
#2
2.680.03

PLASTIC
METAL
PLASTIC
PLASTIC
PLASTIC

DESCRIPTION

8F.VZ524.6R0 SCRW TAP FLAT+EXT M3*6L CZN

METAL

8F.205B4.019

METAL

8F.WA314.8R0

5
6
7
8

8F.EA524.6R0
8F.XA326.100
8F.PA526.120
8F.XA314.8R0

SCRW MACH STEEL HEX #4-40

NI
SCRW TAP CAP M3*1.34P*8L BZN
SCRW TAP FH M3*6L
SCRW TAP FLAT M4*10L B-ZN
SCRW TAP PAN M4*12L NI
SCRW TAP FLAT M3*1.34P*8L
B-ZN

2.680.03

#2

#4-40

5.01.0

2.350.05

#2

4.00.6
7.50.5
7.50.5
4.50.5

2.680.03
3.40.05
3.40.05
2.350.05

#2
#2
#2
#2

(B) SPECIAL SCREW TORQUE SPEC.

ITEM

P/N

MOUNTING
TORQUE
HOLE SIZE Screw
MATERIAL
(KG-CM)
(MM)
Head
DVI Connector
D-SUB Connector
SCREW TORQUE SPEC.
SCREW TORQUE SPEC.

DESCRIPTION

*SCREW QTYPE AND POSITION

REFERRED TO C328.
*NOTES:
1. (A)STANDARD SCREW TORQUE
SPEC.
2. (B)SPECIAL SCREW TORQUE SPEC.
3. T: TAPPING SCREW.
4. M: MACHING SCREW.

SCREW D-SUB

SCREW TORQUE: 1.20.3

(KG-CM)

- 49 -

SCREW DVI

SCREW TORQUE :
1.20.3(KG-CM)

Appendix 2 Physical Dimension Front View and Side view

Fig. 1 Physical Dimension Front View and Side view

- 50 -

Appendix 3 Control Board

- 51 -

Appendix 4 Interface Board

- 52 -

- 53 -

- 54 -

- 55 -

- 56 -

- 57 -

Appendix 5 Power Board

- 58 -

- 59 -

- 60 -

- 61 -