Documentos de Académico
Documentos de Profesional
Documentos de Cultura
SECTION1: INTRODUCTION1
1.1 Project Key Word
1.2 Background 2
1.3 Aim
1.4 Objectives
1.5 Scope 4
1.5.1 Deliverables 4
1.6 Business Case
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8
14
14
2.2.2 Questionnaire
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15
23
3.1.1 Stakeholders
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23
23
25
29
30
References 31
Appendix
33
Section 1: Introduction
1.1 Project Key Words:
Nigeria, Concerned Nigerians, retailers, Ecommerce, Cloud Computing as a
service, piracy, substandard products, ApacheBiz. (definitions available in
Appendix B)
1.2 Background
Piracy has been a major issue in Nigeria, there has been countless numbers of
cases; complain from manufacturers, music /movies producers, software
developers, of how their products are being pirated by unknown individuals.
Manufacturers spend lots of money for production and do not make profit (items
that can be pirated are; movie/music CDs, electronics, mobile phone, books,
etc), because 80% of their products sold are the pirated copies.
According to a research by the Commonwealth Organisation, for every single
music or movie CD/DVD sold legitimately in Nigeria, there are 5- 10 sold by
pirates, this means for every 6-11 CD/DVD sold, only 1 is legitimate. (Common
Wealth organisation, 2010)
1
1.3 Aim
My primary aim is to develop a solution, an application that monitors the supply
and distribution of good for small and medium scale industries in Nigeria, this
application is aimed at preventing Piracy, fake and sub-standard goods in
Nigeria and also introduce cloud computing to small and medium scale
enterprises.
1.4 Objectives:
1.5 Scope
Our system can be seen as a distribution channels for manufactures and retailers
but our application arranged this processes in such a way that everything item
sold through our system can be monitored and tracked and ensures that the
right product gets to the consumers.
The system has a record of every item supplied, it shows the present location of
the item. Manufacturers can track their product and ensure that pirated copies
do not get to concerned Nigerians.
1.5.1 Deliverables:
An eCommerce Website
POS/Retail application for our retailers to use in-store and communicate
with the manufactures e.g. ordering items etc.
A Monitoring system that will be incorporated in to the POS(Retail)
Application.
An Educational
3
The result of this research with provide an insight into the current state of
eCommerce, cloud computing as a servicer and piracy in Nigeria, their present
challenges and the best way forward. This will aid me in developing and
implementing a solution that meets the requirement of users and is fit for
purpose.
System Reliability: This is not a high-risk project, but even at that, who
wants an unreliable system? Reliability is just another factor amongst
several why i have decided to choose the throw-away prototyping because
it combines detailed analysis and design phases with the ability for the
project team to test many different approaches through design prototypes
before completing the design.
E-payment system
issues facing setting up eCommerce
Shipping
Security & Trust issues.
Component of an ecommerce website
Cloud Computing
Piracy in Nigeria
Issues and suggested solution
prevention
Software Development
Tracking systems
Apache ofbiz
Prototype methodology
Prince2 project management methodology
SUPPLYON
It is a German owned supply chain monitoring system, it shows the status of
every ordered goods, notifies the parties involved if there be any problem.
It is available on demand to automotive, aerospace and manufacturing
industries.
Its main Function are:
Supply relation management
Data management
Request and quotation processing
standard management and control
complaint management.
2.1.4 eCommerce in Nigeria
Overview of Ecommerce in Nigeria
According to Web Trends (2010), eCommerce is non-existent, it is a fact that
there are a number of ecommerce websites but there is no unifying payment
system.
initially, people where comfortable using their ATM cards (debit cards) to buy
products online but due to the rampant cases of card fraud, Nigerians are no
longer comfortable with this idea.
He blames Interswitch for not been foresighted enough to recognise the need to
migrate to Verve before ECommerce in Nigeria became uncontrollable and trust,
lost.
He also blames Interswitch for murdering eCommerce before it even began by
charging outrageously to integrate their platform into eCommerce websites.
(Web Trends 2010)
He went further to describe the present state of eCommerce websites in Nigeria
as a waste of time and resources, most of them will ask you to go and pay for
your items in a bank before it can be delivered to you, this means that shopping
cart could be dropped along the line since the essence of shopping online in the
first instance is convenience. who wants to waste time queuing in banks for
hours and you do not even get any discount for doing that.
He also identified a major problem of eCommerce in Nigeria, which is "Trust".
With the level of corruption and fraud in the country, some people do not even
want to give it a try.
He concluded by stating the fact that eCommerce is a goldmine that is waiting to
be explored in Nigeria, so we need to set things right. (Web Trends 2010)
As illustrated
by Anu Ajayi(2008), eCommerce in Nigeria is still at the
elementary state nevertheless, there is an increasing awareness of the benefits
and merit of eCommerce amongst Nigerians.
Most people in Nigeria would rather browse the internet with their mobiles
because it is cheaper and more convenient.
The government have a great role to play in the development of eCommerce ,
they can either obstruct or enhance the progress of eCommerce , they should
take the responsibility of providing infrastructure for enabling internet
technologies in Nigeria. [2]
The major problems of eCommerce in Nigeria are:
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Adebayo (2011) also expressed his concerns about issues that has hindered the
growth of eCommerce in nigeria which are poor communication infrastructure,
low awareness of computer literacy, obsolete business practices and business
altitudes, dawdling rate of development of laws to keep up with technological
advancement.
Legal Landscape: The legislative and judicial arms of government has a part to
play also by providing the appropriate legal atmosphere for the facilitation of
eCommerce through supportive legislation and informed approach in the
development of rules and laws as well as the arbitration of dispute that concerns
eCommerce. (Ifeoluwa Adebayo, 2011),
He concluded by saying that the implementation of an electronic transaction Bill
and cyber Crime Act will contribute to the growth of eCommerce, there is also
the need to resolve the legal matters concerning the administration of the .ng
top level domain urgently. (Ifeoluwa Adebayo, 2011),
In reference to a report by the All Africa news website, Nigerians blames china
for the fake and sub-standard goods coming into Nigeria, but china foreign
minister in Nigeria argues that china is not to blame but the greedy business
men who want to make huge profit at all cost, they request for fake and pirated
goods so they can sell at the normal price of the authentic ones. (Ezra Ijioma,
2010)
According to a research by the common wealth organisation, Nigeria has the
third largest entertainment industry in the world known as "Nollywood".
Nollywood has spread beyond the shores of Nigeria into other Africa countries
and Africa Diaspora in the UK and US, Nollywood is worth US$250milloin dollars
a year.
its greatest challenge is piracy, record has shown that 1 single CD/DVD sold
legitimately , there are 5 to 10 sold by pirates
The solution to this problem is a proper formulation of a distribution channels
within and outside Nigeria.
Increased
hardware failure
better scaling during high traffic or load spikes
increased monthly disk space and bandwidth at a lower price
reduced pricing for monthly disk space and bandwidth overages
the ability to do secure file transfers using SFTP
Email is hosted on separate, dedicated mail servers
email storage quota increased to 1GB per mailbox
support for secure email
an enhanced webmail service
improved anti-spam protection
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Managed
10p/hour
Elastic Host
Cloud Hosting:
UK: 30.1/month by
subscription
(0.042/hour; 301/year)
Amazon
Web
application Hosting
Cloud
Servers:
65/month,
10p/GB
13
Questionnaire
Comment:- 90% of those that participated in this survey have purchased a product via
the internet, this is encouraging, it means Nigerians will be interested in shopping on
our eCommerce website. online 12.5% have never bought anything online. 10% will not
be
a
hard
nut
to
crack.
Question
14
Comment- 50% of the participants have purchased an item online only once, that
means there is a problem somewhere, there is definitely something that is discouraging
online shopping.
Question 3
Comment- 70% percent of the reasons they gave for not shopping online was security
issues, they do not want to give their credit details out because they do not trust the
eCommerce applications in the market, my focus now will be on how to get people's
confidence and trust.
Question
Comment- 70% of the survey participant were specifically looking for an item. we have
to build our eCommerce website in such a way that they can easily locate an item, and
a weekly magazine to show discounted prices
Question 5
15
Comments- The majority represented by 55% of the survey group said that it was
because of the convenience of shopping online. It is obvious that nigerians like to
shop online for convenience sake amongst other things if not for trust issues in
terms of credit card details as identified in the data collated from question 3.
Question 6
Comment - 20% of the survey participant paid with their Naira MasterCard which is
a new card service offered by banks in Nigeria. 30% of the participant paid for their
items at delivery which is not very encouraging, that confirms the poor state on
eCommerce in the country, people are interested but the facilities are not there.
Question 7
Question 8
Comment:- 80% of the survey participants already have Inter-switch cards, they
are the major epayment service providers in Nigeria. this means it will be easier to
work with the inter-switch payment platforms that supports mostly inter-switch
cards.
Question 9
Comment- More that 50% of the survey participants are not satisfied with the
products they buy online, this further buttresses the issue with trust.
Question
10
17
Comment- All the survey participates love the ideas of online shopping due to its
convenience.
Question 11
Comment- 65% percent of the participants said they have bought a fake product,
that means 7 in every 10 product sold in Nigeria is fake. This reflects the issue with
trust as well.
Question 12
Comment- 60% of the survey group describe their online shopping experience as
unpleasant. and 20% returned the item but their money was not refunded, this
further
reiterates
on
the
trust
issues.
Question 13
Comments- Over 90%of the survey participants are concerned about the state of
Nigeria, it means we will have lots of supporters on out side as this solution is for
every concerned Nigerian.
Question 14
18
Comment- All the participants said they will be confident to shop in our mall, this is
good news, we have to also work hard to get the trust and confidence of the market.
Question 17
Comments- All the participants are confident that this solution will reduce piracy
and sub19
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Functional Requirement:
1. Membership
1.1. Every user of the system must be registered accept casual user who
just want to view the directory.
1.2. Manufacturer will register via the manufacturers application form,
after successful registration, they will be given a username,
password and id no number.
1.3. Retailers will register via the retailers application form, after
successful registration, they will be given a username, password,ID
number and access to use the pos application
1.4. Consumers/ shopper will register via the application form link on the
ecommerce website. They will be given a unique ID, username and
password.
2. Placing
2.1.
2.2.
2.3.
2.4.
an
Order/Delivery
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Security requirement:
Operational requirement
Performance requirement
Trust
Cultural and political requirement
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26
ORC: Order processing clerk is a preventative of the manufacturer and this use case
show the membership process of a manufacturer.
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Shoppers Membership
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How the Product Registry gets updated during the ordering process from the
manufacturers web front
How the Product Registry gets updated during the ordering process from the
website
29
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Steps
Step 1
Step2
Functionality
Test
Performance
Advanced and test
thorough Test
Initial test
Step3
Advanced
Functionality
test
Breadth
of Load test
features test
Acceptance
test
All
Positive Stress Test
test cases
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References
Alan Dennis, Barbara Haley Wixom (2006). Systems Analysis and Design.
New Jersey: John Wiley & Sons,Inc. p3-26.
Anu Ajayi, B.Sc, M.Sc (2008). Improving the Response Time of Online
Buyers in Nigeria: The Way Forward . Journal of Internet Banking and
Commerce. Available: http://www.arraydev.com/commerce/jibc/200804/Ajayi.pdf Last accessed 21st Jan 2012.
Apache. (2010). The Apache Open For Business Project. Available:
http://ofbiz.apache.org/. Last accessed 23rd Jan 2012.
Ayo C. K., Adewoye J. O., and Oni A. A.. (2011). Business-to-consumer ecommerce in Nigeria: Prospects and challenge. Available:
http://www.academicjournals.org/ajbm/pdf/pdf2011/4July/Ayo %20et
%20al.pdf. Last accessed 21st Jan 2012.
CDC Software. (2009). e-commerce in Nigeria Supply Chain Monitoring.
The Customer-Driven Company. Available:
http://www.cdcsoftware.com/en/Solutions/CDC-Supply-Chain-ManagementSCM/Solutions/Supply-Chain-Monitoring. Last accessed 21st Jan 2012.
Central Bank of Nigeria. (2010). DRAFT GUIDELINES ON ELECTRONIC
PAYMENTS OF SALARY AND PENSION IN NIGERI. Available:
http://www.cenbank.org/OUT/2010/CIRCULARS/BOD/DRAFT
%20GUIDELINES%20ON%20E-PAYMENT%20OF%20SALARY%20AND
%20PENSION%20IN%20NIGERIA.PDF. Last accessed 23rd Jan 2012
Dr. Gbenga Bamodu. (2005). The Legal Landscape For E-Commerce In
Nigeria. Dept of International Trade and E-Commerce Law,University of
Essex (UK), Available:
http://www.nigeriavillagesquare.com/articles/gbenga-bamodu/the-legallandscape-for-e-commerce-in-nigeria.html. Last accessed 20th Jan.
Ezra Ijioma. (2010). Fake Products - China Blames Businessmen. All Africa
News Available:
http://allafrica.com/stories/201004220601.html. Last accessed 21st Jan
2012.
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33
Appendix A
Questionnaires
Online Shopping
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35
36
37
38
39
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Appendix B
Definitions of keywords used
InterSwitch: the Biggest epayment system platform in Nigeria, provides online,
real-time transaction switching that enable businesses and individuals have
access to their funds across the 24 banks in Nigeria and across a variety of
payment channels such as Automated Teller Machines (ATMS), Point of Sale (PoS)
terminals, Mobile Phones, Kiosks, Web and Bank Branches. (InterSwitch 2011)
Etranzact: The second largest epayment platform in Nigeria.
Verve: Verve card is a secure e-payment card from InterSwitch, a leading
provider of secure electronic payment and transaction solutions in Nigeria.
ECommerce: A term used to describe business transaction on the internet,
using involves buying and selling.
Epayment: A term that used to describe the payment for business transactions
on the internet.
Gtbank: Guaranty trust bank is one of the leading bank in Nigeria.
POS: Post of Sale terminals
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