Documentos de Académico
Documentos de Profesional
Documentos de Cultura
Tender Document
For
Office of
Director (Procurement)
Telephone Revenue Bhaban, Sher-e-Bangla Nagar, BTCL, Dhaka-1207.
Table of Contents
Section 1.
A. General .......................................................................................................................1
1.
2.
3.
4.
5.
6.
7.
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45.
46.
47.
48.
49.
50.
51.
52.
53.
54.
55.
56.
57.
58.
Section 2.
A. General .....................................................................................................................26
B. Tender Document ....................................................................................................26
C. Qualification Criteria ................................................................................................27
D. Preparation of Tender ..............................................................................................27
E. Submission of Tender .............................................................................................29
F. Opening and Evaluation of Tenders .......................................................................29
G. Award of Contract ....................................................................................................29
Section 3.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
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19.
20.
21.
22.
23.
24.
25.
26.
27.
28.
29.
30.
31.
32.
33.
34.
35.
36.
37.
38.
39.
40.
41.
42.
Costing Variation Orders, Repeat Orders or Order for Additional Delivery ......... 37
Packing and Documents ............................................................................................ 37
Delivery and Documents ............................................................................................ 37
Acceptance.................................................................................................................. 38
Contract Price ............................................................................................................. 38
Transportation ............................................................................................................ 38
Terms of Payment ...................................................................................................... 38
Insurance ..................................................................................................................... 39
Taxes and Duties ........................................................................................................ 39
Performance Security ................................................................................................ 39
Specifications and Standards ................................................................................... 39
Inspections and Tests ................................................................................................ 40
Warranty ...................................................................................................................... 41
Extension of Delivery and Completion Schedule................................................... 41
Liquidated Damages .................................................................................................. 42
Limitation of Liability ................................................................................................. 42
Adjustment for Changes in Legislation ................................................................... 43
Force Majeure ............................................................................................................. 43
Notice of Force Majeure ............................................................................................. 43
Duty to Minimise Delay .............................................................................................. 44
Consequences of Force Majeure .............................................................................. 44
Termination ................................................................................................................. 44
Amendment to Contract ............................................................................................. 45
Settlement of Disputes ............................................................................................... 45
Section 6.
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7.3.6
7.3.7
7.3.8
7.3.9
7.3.10
7.4Specifications of server Hardware for providing the required services ............ 110
7.4.1
7.4.2
7.4.3
7.4.4
7.4.5
7.4.6
7.4.7
7.4.8
Annex A
........................................................................................................... 132
Annex B
........................................................................................................... 133
Annex C
........................................................................................................... 136
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Section 1.
Instructions to Tenderers
A.
1. Scope of
Tender
2. Interpretation
1.1
1.2
2.1
(b)
(c)
(d)
(e)
(f)
(g)
3. Source of
Funds
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General
3.1
The Procuring Entity has been allocated public funds from the source
as indicated in the TDS and intends to apply a portion of the funds to
eligible payments under the contract for which this Tender Document
is issued.
3.2
For the purpose of this provision, public funds means any funds
allocated to the Procuring Entity under Government budget, or loan,
grants and credits placed at the disposal of the Procuring Entity
through the Government by the development partners or foreign
states or organizations.
3.3
4.
Corrupt,
Fraudulent,
Collusive or
Coercive Practices
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4.1
4.2
For the purposes of ITT Sub Clause 4.3, the terms set forth below as
follows:
(a)
(b)
(c)
(d)
4.3
4.4
(b)
(c)
5. Eligible
Tenderers
4.5
5.1
5.2
Tenderers shall have the legal capacity to enter into the Contract.
5.3
5.4
5.5
Tenderers shall have fulfilled its obligations to pay taxes and social
security contributions under the provisions of laws and regulations of
the country of its origin.
5.6
5.7
Tenderers in its own name or its other names or also in the case of
its Persons in different names, shall not be under a declaration of
ineligibility for corrupt, fraudulent, collusive or coercive practices as
stated under ITT Sub Clause 4.4.
5.8
5.9
5.12 These requirements for eligibility will extend, as applicable, to Subcontractor proposed by the Tenderer.
6. Eligible
Goods and
Related
Services
6.1
All goods and related services to be supplied under the contract are
eligible, unless their origin is from a country specified in the TDS.
6.2
For purposes of this clause, origin means the country where the goods
have been mined, grown, cultivated, produced, manufactured or processed;
or through manufacturing, processing, or assembling, another commercially
recognized new product results that differs substantially in its basic
characteristics from its components.
7. Site Visit
6.3
The origin of Goods and related services is distinct from the nationality
of the Tenderer.
7.1
The costs of visiting the Site shall be at the Tenderers own expense.
B. Tender Document
8. Tender
Document:
General
8.1
The Sections comprising the Tender Document are listed below and
should be read in conjunction with any addendum issued under ITT
Clause 11.
(a) Section 1 Instructions to Tenderers (ITT)
(b) Section 2 Tender Data Sheet (TDS)
(c) Section 3 General Conditions of Contract (GCC)
(d) Section 4 Particular Conditions of Contract (PCC)
(e) Section 5 Tender and Contract Forms
(f) Section 6 Schedule of Requirements
(g) Section 7 Technical Specifications
(h) Section 8 Drawings
8.2
8.3
9. Clarification
of Tender
Documents
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9.1
9.2
9.3
The Procuring Entity shall respond in writing within five (5) working days
of receipt of any such request for clarification received under ITT SubClause 9.1
9.4
The Procuring Entity shall forward copies of its response to all those
10. Pre-Tender
Meeting
10.1 To clarify issues and to answer questions on any matter arising in the
Tender Document, the Procuring Entity may, if stated in the TDS, hold
a pre-Tender Meeting at the place, date and time as specified in the
TDS. All Potential Tenderers are encouraged to attend the meeting, if it
is held.
10.2 Tenderers are requested to submit any questions in writing so as to
reach the Procuring Entity not later than one day prior to the date of the
meeting.
10.3 Minutes of the pre-Tender meeting, including the text of the questions
raised and the responses given, together with any responses prepared
after the meeting, will be transmitted within five (5) working days after
holding the meeting to all those who purchased the Tender document
and to even those who did not attend the meeting. Any revision to the
Tender Document listed in ITT Sub Clause 8.1 that may become
necessary as a result of the pre-Tender meeting will be made by the
Procuring Entity exclusively through the issue of an Addendum
pursuant to ITT Sub Clause 11 and not through the minutes of the preTender meeting.
10.4 Non-attendance at the pre-Tender meeting will not be a cause for
disqualification of a Tenderer.
11. Addendum to
Tender
Documents
11.1 At any time prior to the deadline for submission of Tenders, the
Procuring Entity on its own initiative or in response to a clarification
request in writing from a Tenderer, having purchased the Tender
Document or as a result of a pre-Tender meeting, may revise the
Tender Document by issuing an Addendum.
11.2 The Addendum issued under ITT Sub Clause 11.1 shall become an
integral part of the Tender Document and shall have a date and an
issue number and shall be circulated by fax, mail or e-mail, to
Tenderers who have purchased the Tender Documents within five
(5) working days of issuance of such Addendum, to enable
Tenderers to take appropriate action.
11.3 The Procuring Entity shall also ensure posting of the relevant
addenda with the reference number and date on their websites
including notice boards, where the Procuring Entity had originally
posted the IFTs
11.4 To give a prospective Tenderer reasonable time in which to take an
amendment into account in preparing its Tender, the Procuring Entity
may, at its discretion, extend the deadline for the submission of
Tenders, pursuant to ITT Clause 37.2.
11.5 If an Addendum is issued when time remaining is less than onethird of the time allowed for the preparation of Tenders, thea
Procuring Entity shall extend the deadline by an appropriate number
of days for the submission of Tenders, depending upon the nature of
the Procurement requirement and the addendum. The minimum time
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for such extension shall not be less than three (3) working days.
C.
12. General
Criteria
Qualification Criteria
13. Litigation
History
13.1 Litigation history shall comply with the requirement as stated under
ITT Sub Clause 15.1(b).
14. Experience
Criteria
15. Financial
Criteria
(a)
(b)
(c)
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(b)
16. Subcontractor
(s)
D.
17. Only One
Tender
Tender Preparation
17.1 If a Tender for Goods is invited for one or more items on an item-byitem basis, each such item shall constitute a Tender. Tenderers shall
submit only one (1) Tender for one or more items of each lot or single
lot of a package. Tenderer who submits more than one (1) Tender in
one or more item (s) of one (1) lot will cause all the Tenders of that
particular Tenderer to be rejected.
17.2 If a Tender for Goods is invited for a single lot/package, the single
lot/package shall constitute a Tender. Tenderers shall submit only one
(1) Tender for the lot/package. Tenderer who submits more than one
(1) Tender in the lot/package will cause all the Tenders of that particular
Tenderer to be rejected.
17.3 If a Tender for Goods is invited for a number of lots on a lot-by-lot
basis, each such lot shall constitute a Tender. Tenderers shall submit
only one (1) Tender for each lot. Tenderer who submits more than one
(1) Tender in one (1) lot of the package will cause all the Tenders of
that particular Tenderer to be rejected.
18. Cost of
Tendering
18.1 Tenderers shall bear all costs associated with the preparation and
submission of its Tender, and the Procuring Entity shall not be
responsible or liable for those costs, regardless of the conduct or
outcome of the Tendering process.
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20. Language of
Tender
21. Contents of
Tender
22. Tender
Submission
Letter and
Price
Schedule
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21.1 The Tender prepared by the Tenderer shall comprise the following:
(a)
(b)
(c)
the priced Schedule for each lot (Form PG3-4A and PG3-4B)
as stated under ITT Clauses 22, 24 and 25;
(d)
the Tender Security as stated under ITT Clause 31, 32 and 33;
(e)
(f)
(g)
(h)
(i)
(j)
(k)
(l)
22.1
22.2
Tenderers shall submit the priced Schedule using the form(s) furnished
in Section 5: Price Schedule.
22.3
If in preparing its Tender, the Tenderer has made errors in the unit rate
or the total price, and wishes to correct such errors prior to submission
of its Tender, it may do so, but shall ensure that each correction is
initialled by the authorised person of the Tenderer.
23. Alternatives
23.1 Unless otherwise stated in the TDS, Technical alternatives shall not
be considered.
23.2 Only the technical alternatives, if any, of the lowest evaluated Tenderer
conforming to the basic technical requirements will be considered by
the Procuring Entity.
24.1 The prices and discounts quoted by the Tenderer in the Tender
Submission Letter (Form PG3-1) and in the Price Schedule (Form
PG3-4A and PG3-4B) shall conform to the requirements specified
below.
24.2 Tenderers shall fill in unit rates for the items of the Goods both in figures
and in words as described in the Price Schedule.
24.3 Tenders are being invited either for one or more items on an itemby-item basis or for a single lot or for a number of lots on lot-by-lot
basis, as specified in the TDS.
24.4 All items or lots in Section 6: Schedule of Requirements must be
listed and priced separately on the Price Schedule following the
Form PG3-4A and PG3-4B.
24.5 Tenders being invited either for one or more items on an item-byitem basis or for a single lot/package or for number of lots on lot-bylot basis as stated under ITT Sub Clause 24.3, price quoted for an
item shall correspond to full quantity under that particular item;
otherwise the Tenders shall be considered non-responsive..
24.6 Tenders being invited for a single lot/package, price quoted shall
correspond to all the items of the lot/package and, shall further
correspond to full quantity under each item of the lot/package as
stated under ITT Sub Clause 24.5; otherwise the Tenders shall be
considered non-responsive.
24.7 Tenders being invited for a number of lots on lot-by-lot basis, the lot
not quoting at least eighty (80) percent of the total number of items
under that lot and, not representing at least sixty five (65) percent of
the equivalent lot value determined in the methodology as stated
under ITT Sub Clause 24.8, shall be considered non-responsive.
24.8 Tenderers quoting in the least eighty (80) percent of the total number
of items in a lot, taking into consideration the fractions after the
decimal to the nearer digit, for Tenders invited on lot-by-lot basis,
the methodology for determining the equivalent lot value as stated
under ITT Sub Clause 24.7, shall be to simulate the total price of the
lot by adding up the average of the prices quoted by the other
responsive Tenderers for the missing items to that lot value, to
establish its responsiveness and, will be used for price comparison,
as stated under ITT Sub Clause 52.2(c).
24.9 Tenderers not quoting price for the item as specified in the TDS,
shall be considered non-responsive, even if it complies with the
requirements stated under ITT Sub Clause 24.7 and 24.8.
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25. Tender
Currency
26. Documents
Establishing
the Eligibility
of the
Tenderer
24.12
24.13
All applicable taxes, custom duties, VAT and other levies payable by
the Contractor under the Contract, or for any other causes, as of the
date twenty-eight (28) days prior to the deadline for submission of
Tenders, shall be included in the unit rates and the total Tender price
submitted by the Tenderers.
24.14
The price of a Contract shall be fixed in which case the unit prices
may not be modified in response to changes in economic or
commercial conditions.
25.1 Tenderers shall quote all prices in the Tender Submission Letter and
in the Price schedule in Bangladesh Taka (BDT) currency.
26.1
(b)
(c)
27. Documents
27.1 Tenderers shall complete the country of origin declarations in the Price
Establishing
Schedule Forms and, submit documentary evidence to establish the
the Eligibility
origin of all Goods and related services to be supplied under the
and
Contract as stated under ITT Clause 6.
Conformity of
the Goods
27.2 To establish the conformity of the Goods and related services to the
and Related
Tender Documents, the Tenderer shall furnish as part of its Tender the
services
documentary evidence that the Goods and related services conform to
the technical specifications and standards in Section 7, Technical
Specifications.
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28. Documents
Establishing
the
Tenderers
Qualifications
(a)
(b)
28.1 Tenderers shall complete and submit the Tenderer Information (Form
PG3-2) and shall include documentary evidence, as applicable to satisfy
the following:
(a) general experience in the supply of Goods and related services as
stated under ITT Sub Clause 14.1(a), substantiated by the year of
Tenderers registration/constitution/licensing in its country of origin;
(b) specific experience of satisfactory completion of supply of Goods and
related services under public or private sector of similar nature and
size as stated under ITT Sub Clause 14.1(b), substantiated by
Completion Certificate (s) issued ,or duly certified, by the relevant
Procuring Entity(s);
(c) a minimum supply and/or production capacity of Goods and related
services as stated under ITT Sub Clause 14.1(c), substantiated by the
updated brochures or others of the supplier and/or manufacturer;
(d) adequacy of minimum liquid assets i.e working capital substantiated
by Audit Reports mentioned in (h) below or credit line(s) substantiated
by any scheduled Bank of Bangladesh in the format as specified
(Form PG3-8), without alteration, issued not earlier than twenty-eight
(28) days prior to the day of the original deadline for submission of
Tenders for this Contract as stated under ITT Sub Clause 15.1(a);
(e) information regarding claims under litigation, current or during the last
years as specified in the TDS, in which the Tenderer is involved, the
parties concerned, and value of claim as stated under ITT Sub Clause
15.1(b), substantiated by statement in its letter-head pad;
(f) if required in the TDS, a Tenderer that does not manufacture or
produce the Goods shall submit the Manufacturers Authorization
Letter (Form PG3-6);
(g) authority to seek references from the Tenderers Bankers or any other
sources in its letter-head pad; and
(h) reports on the financial standing of the Tenderers, such as profit and
loss statements and audited balance sheet for the past years as
specified in the TDS, substantiated by Audit Reports.
29. Validity
Period of
Tender
29.1 Tenders shall remain valid for the period specified in the TDS after the
date of Tender submission deadline prescribed by the Procuring Entity.
A Tender valid for a period shorter than that specified will be
considered non- responsive.
30. Extension of
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Tender
Validity and
Tender
Security
Validity period, the Procuring Entity may solicit all the Tenderers
consent to an extension of the period of validity of their Tenders;
provided that those Tenderers have passed the preliminary
examination as stated under ITT Sub Clause 47.2.
30.2 The request for extension of Tender Validity period shall state the new
date of the validity of the Tender.
30.3 The request and the responses shall be made in writing. Validity of the
Tender Security provided under ITT Clause 31 shall also be suitably
extended for twenty-eight (28) days beyond the new date for the expiry
of the Tender Validity. If a Tenderer does not respond or refuses the
request it shall not forfeit its Tender Security, but its Tender shall no
longer be considered in the evaluation proceedings. A Tenderer
agreeing to the request will not be required or permitted to modify its
Tender.
31. Tender
Security
30.1 Tenderers shall furnish as part of its Tender, in favour of the Procuring
Entity or as otherwise directed on account of the Tenderer, a Tender
Security in original form (not copy) and in the amount, as specified in the
TDS
30.2 One Tender Security, in a separate envelope, at the percentage as
specified in TDS, of the total value of the items quoted by the Tenderer,
shall be submitted, if so indicated that the Tenders for one or more
items are invited on an item-by-item basis
30.3 In case of substitution of the Tender as stated under ITT Clause 42 a
new Tender Security shall be required in the substituted Tender.
32. Form of
Tender
security
33. Authenticity
of Tender
Security
(b)
(c)
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considered non-responsive.
34. Return of
Tender
Security
35. Forfeiture of
Tender
Security
(b)
(c)
(d)
(e)
does not accept the correction of the Tender price following the
correction of arithmetic errors, as stated under ITT Sub Clause
51.
36.1 Tenderers shall prepare one (1) original of the documents comprising the
Tender as described in ITT Clause 21 and clearly mark it ORIGINAL. In
addition, the Tenderer shall prepare the number of copies of the Tender,
as specified in the TDS and clearly mark each of them COPY. In the
event of any discrepancy between the original and the copies, the original
shall prevail.
36.2
36.3
The original and each copy of the Tender shall be typed or written in
indelible ink and shall be signed by the Person duly authorized to sign
on behalf of the Tenderer. This Tender specific authorization shall be
attached to the Tender Submission Letter (Form PG3-1). The name
and position held by each Person(s) signing the authorization must be
typed or printed below the signature. All pages of the original and of
each copy of the Tender, except for un-amended printed literature, shall
be numbered sequentially and signed by the person signing the Tender
36.4
E.
37. Sealing,
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37.1
Tender Submission
Tenderer shall enclose the original in one (1) envelope and all the
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Marking and
Submission
of Tender
(a)
(b)
bear the name of the Tender and the Tender Number as stated under
ITT Sub Clause 1.1;
(c)
(d)
(e)
The Procuring Entity may, at its discretion, extend the deadline for
submission of Tender as stated under ITT Sub Clause 37.1, in which
case all rights and obligations of the Procuring Entity and Tenderers
previously subject to the deadline will thereafter be subject to the new
deadline as extended.
38.3
38.4
The Procuring Entity shall ensure that the Tenders received at the
secondary place(s) are hand-delivered at the primary place as stated
under ITT Sub Clause 38.1, within THREE (3) HOURS after the
deadline for submission of Tenders at the secondary place (s), in case
of MULTIPLE DROPPING as stated under ITT Sub Clause 38.3, as
specified in the TDS.
39.1
Any Tender received by the Procuring Entity after the deadline for
submission of Tenders as stated under ITT Sub Clause 38.1, shall be
declared LATE and returned unopened to the Tenderer.
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Substitution
or
Withdrawal of
Tenders
41. Tender
Modification
41.1
42. Tender
Substitution
42.1
F.
44. Tender
Opening
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44.1
44.2
44.3
Persons not associated with the Tender may not be allowed to attend
the public opening of Tenders.
44.4
44.5
44.6
Ensuring that only the correct (M), (S), (A), (O) envelopes are opened,
details of each Tender will be dealt with as follows:
(a)
the Chairperson of the TOC will read aloud each Tender and
record in the Tender Opening Sheet (TOS);
(i)
(ii)
(iii)
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(iv)
any discounts;
(v)
any alternatives;
(vi)
(vii)
(b)
(c)
all pages of the original version of the Tender, except for unamended printed literature, will be initialled by members of the
TOC.
at the Tender
44.7
Upon completion of Tender opening, all members of the TOC and the
Tenderers or Tenderers duly authorised representatives attending the
Tender opening shall sign by name, address, designation, the TOS,
copies of which shall be issued to the Head of the Procuring Entity or
an officer authorised by him or her and also to the members of the
Tender Opening Committee and any authorised Consultants and, to
the Tenderers immediately
44.8
44.9
45.2
46.1
46. Evaluation
process
47. Preliminary
Examination
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47.1
(a)
Preliminary Examination;
(b)
(c)
(d)
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47.2
TEC shall confirm that the following documents and information have
been provided in the tender. If any of these documents or information
is missing, the offer shall be rejected;
(a) Tender Submission Letter;
(b) Priced Schedule;
(c) Written confirmation authorizing the signatory of the Tender to
commit the Tenderer; and
(d) Valid Tender Security.
48. Technical
48.1
Examinations
and
Responsivene 48.2
ss
(b)
(c)
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48.3
48.4
48.5
48.6
(b)
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48.7 Provided that a Tender is responsive, TEC may request that the
Tenderer submit the necessary information or documentation, within a
reasonable period of time, to rectify nonmaterial nonconformities or
omissions in the Tender related to documentation requirements. Such
omission shall not be related to any aspect of the rates of the Tender
reflected in the completed Price Schedule or any mandatory criteria.
Failure of the Tenderer to comply with the request may result in the
consideration of its Tender as non-responsive.
48.8 The TEC may regard a Tender as responsive even if it contains;
49. Clarification
on Tender
(a)
(b)
49.1 TEC may ask Tenderers for clarification of their Tenders, in order to
facilitate the examination and evaluation of Tenders. The request for
clarification by the TEC and the response from the Tenderer shall be in
writing, and Tender clarifications which may lead to a change in the
substance of the Tender or in any of the key elements of the Tender as
stated under ITT Sub Clause 49.2, will neither be sought nor be
permitted.
49.2 Change in the Tender price shall not be sought or permitted, except
to confirm correction of arithmetical errors discovered by the
Procuring Entity in the evaluation of the Tender, as sated under ITT
Clause 51.
49.3 Any request for clarifications by the TEC shall not be directed
towards making an apparently non-responsive Tender responsive
and reciprocally the response from the concerned Tenderer shall not
be articulated towards any addition, alteration or modification to its
Tender.
49.4 If a Tenderer does not provide clarifications of its Tender by the date
and time set in the TECs written request for clarification, its Tender
shall not be considered in the evaluation.
50. Restrictions
on the
Disclosure of
Information
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If there is a discrepancy between the unit price and the line item
total that is obtained by multiplying the unit price by the quantity,
the unit price shall prevail and the line item total shall be
corrected, unless in the opinion of the TEC there is an obvious
misplacement of the decimal point in the unit price, in which case
the total price as quoted will govern and the unit price will be
corrected;
(b)
(c)
51.2 TEC shall correct the arithmetic errors and shall promptly notify the
concerned Tenderer(s), if the Tenderer does not accept the
correction of arithmetic errors, its Tender shall be rejected.
52. Financial
Evaluation
52.1 TEC will evaluate each Tender that has been determined, up to this
stage of the evaluation, to be responsive to the requirements set out in
the Tender Document.
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52.6
53. Price
Comparison
(a)
(b)
(c)
(b)
52.7
If the winning lot is missing some item(s), as stated under ITT Sub
Clause 23.8, comprising twenty (20) percent or less number of items
in the lot, the Procuring Entity may procure those missing item(s) from
the other responsive Tenderer(s) quoting the lowest price for the
missing item(s).
52.8
53.1 TEC shall compare all responsive Tenders to determine the lowestevaluated Tender, as stated under ITT Clause 52.
53.2 In the extremely unlikely event that there is a tie for the lowest
evaluated price, the Tenderer with the superior past performance with
the Procuring Entity shall be selected, whereby factors such as delivery
period, quality of Goods delivered, complaints history and performance
indicators could be taken into consideration.
53.3 In the event that there is a tie for the lowest price and none of the
Tenderers has the record of past performance with the Procuring Entity,
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55. Postqualification
56. Procuring
Entitys Right
to Accept any
or to Reject
Any or All
Tenders
56.1 The Procuring Entity reserves the right to accept any Tender or to
reject any or all the Tenders any time prior to contract award and , to
annul the Procurement proceedings with prior approval of the Head
of the Procuring Entity, any time prior to the deadline for submission
of Tenders following specified procedures, without thereby incurring
any liability to Tenderers, or any obligations to inform the Tenderers
of the grounds for the Procuring Entitys action.
57. Rejection of
All Tenders
57.1 The Procuring Entity may, in the circumstances as stated under ITT
Sub Clause 57.2, reject all Tenders following recommendations from
the TEC only after the approval of such recommendations by the Head
of the Procuring Entity.
57.2 All Tenders can be rejected, if (a)
(b)
(c)
(d)
(e)
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58.1 Notice of the rejection will be given promptly within seven (7) working
days of decision taken by the Procuring Entity to all Tenderers and, the
Procuring Entity will, upon receipt of a written request, communicate to
any Tenderer the reason(s) for its rejection but is not required to justify
those reason(s).
G.
59. Award Criteria
Contract Award
59.1 The Procuring Entity shall award the Contract to the Tenderer whose
Tender is responsive to the Tender Document and that has been
determined to be the lowest evaluated Tender, provided further that
the Tenderer is determined to be Post-qualified as stated under ITT
Clause 55.
59.2 Tenderers will not be required, as a condition for award, to undertake
responsibilities not stipulated in the Tender documents, to change its
price, or otherwise to modify its Tender.
60. Procuring
60.1 The Procuring Entity, within the amount approved, reserves the right
Entitys Right to
at the time of Contract Award to increase or decrease the quantity
Vary Quantities
per item of Goods and related Services originally specified in Section
6: Schedule of Requirements, provided this does not exceed the
percentage specified in the TDS, and without any change in the unit
prices or other terms and conditions of the Tender and the Tender
Document.
61. Notification of
Award
61.1 Prior to the expiry of the Tender Validity period and within one (1)
week of receipt of the approval of the award by the Approving
Authority, the Procuring Entity shall issue the Notification of Award
(NOA) to the successful Tenderer(s).
61.2 The NOA, attaching the contract as per the sample (Form PG3-9) to
be signed, shall state:
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(a)
(b)
22
(c)
(d)
(e)
the date and time within which the contract shall be signed.
61.6 In the event, the Tenders were invited for a number of lots on a lotby-lot basis, contracts will comprise the corresponding items in a lot
awarded to the successful Tenderer(s) and, Contract(s) will be
signed per each of the successful Tenderer(s) per lot, covering the
corresponding item(s).
61.7 Until a formal contract is signed, the NOA shall constitute a
Contract, which shall become binding upon the furnishing of a
Performance Security and the signing of the Contract by both
parties.
62. Performance
Security
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63.2 Within fourteen (14) days from the date of acceptance of the NOA
but not later than the date specified therein, the successful
Tenderer shall furnish the Performance Security for the due
performance of the Contract in the amount specified under ITT
Sub Clause 62.1.
64. Validity of
Performance
Security
65. Authenticity of
Performance
Security
66. Contract
Signing
66.2 Within twenty-eight (28) days of the issuance of NOA, the successful
Tenderer(s) and the Procuring Entity shall sign the contract.
66.3 Failure of the successful Tenderer(s) to furnisht the Performance
Security, as stated under ITT Sub Clause 62.1, or sign the
Contract, as stated under ITT Sub Clause 66.2, shall constitute
sufficient grounds for the annulment of the award and forfeiture of
the Tender Security. In that event the Procuring Entity may award
the Contract to the next lowest evaluated responsive Tenderer(s),
who is determined by the TEC to be qualified to perform the
Contract satisfactorily.
67. Publication of
Notification of
Award of
Contract
67.1 The NOA for Contract of Taka one crore and above shall be
notified by the Procuring Entity to the Central Procurement
Technical Unit within 7(seven) days of its issuance for publication
in their website, and that notice shall be kept posted for not less
than a month.
67.2 The NOA for Contract below Taka one crore, shall be published
by the Procuring Entity on its Notice Board and where applicable
on the website of the Procuring Entity and that notice shall be
kept posted for not less than a month.
68. Debriefing of
Tenderers
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shall be maintained.
69. Adjudicator
69.1 The Procuring Entity proposes the person named in the TDS to be
appointed as Adjudicator under the Contract, at an hourly fee and
for those reimbursable expenses as specified in the TDS.
70. Right to
Complain
70.1 Tenderer has the right to complain in accordance with the Public
Procurement Act 2006 and the Public Procurement Rules, 2008.
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Section 2.
Instructions for completing the Tender Data Sheet are provided, as needed, in the notes in
italics and under lined mentioned for the relevant ITT clauses.
ITT Clause
A.
ITT 1.1
General
The Purchaser is
Managing Director, Bangladesh Telecommunications Company Ltd.
Represented by Director (Procurement), Telephone Revenue Bhaban,
Sher-e-Bangla Nagar, BTCL, Dhaka-1207.
The Name of the Tender is:
ITT 3.3
ITT 5.1
ITT 5.3
ITT 6.1
Goods and related Services from the following counties are not eligible: Israel.
B.
ITT 8.2
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Tender Document
The following are authorised agents/offices of the Procuring Entity for the
purpose of issuing the Tender Document: None
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ITT 9.1
+880-2-58150500
C.
ITT 14.1(a)
Qualification Criteria
ITT 14.1(b)
ITT 14.1(c)
The Bidder shall have to provide all necessary software developer source code
to BTCL and should not use this for any other purpose.
ITT 15.1(a)
The minimum amount of liquid assets i.e working capital or credit line(s) of the
Tenderer shall be Tk 2.00 (two ) crore.
D.
ITT 21.1(l)
Preparation of Tender
The Tenderer shall submit with its Tender the following additional documents:
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5.3
ITT 23.1
ITT 24.3
ITT 24.9
The price for the following particular item must be quoted by the Tenderers
all items
ITT 28.1(e)
ITT 28.1(f)
Distributor submits
ITT 28.1(h)
The required reports on the financial standing, such as profit and loss
statements and audited balance sheet shall be for the past 5 (five) years.
ITT 29.1
The Tender Validity period shall be 120 (One Hundred Twenty) days.
ITT 31.1
ITT 31.2
ITT 36.1
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E.
Submission of Tender
ITT 37.2(e)
The inner and outer envelopes shall bear the following additional identification
marks : [ insert the name and/or number that must appear on the Tender
envelope to identify this specific Tendering process]
ITT 38.1
ITT 38.3
For Tender submission purposes only, the Procuring Entitys address is:
F.
ITT 44.1
The Tender opening shall take place at (state always the primary place):
G.
ITT 60.1
Award of Contract
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ITT 62.1
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The amount of Performance Security shall be ten (10) percent of the Contract
Price.
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Section 3.
1. Definitions
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1.1
(b)
(c)
(d)
(e)
(f)
(g)
(h)
(i)
(j)
(k)
(l)
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(m)
(n)
(o)
(p)
(q)
(r)
(s)
(t)
2.1 In interpreting the GCC, singular also means plural, male also means
female or neuter, and the other way around. Headings in the GCC shall
not be deemed part thereof or be taken into consideration in the
interpretation or construction thereof or of the Contract. Words have their
normal meaning under the English language unless specifically defined.
2. Interpretation
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(b)
2.5 Severability
If any provision or condition of the Contract is prohibited or rendered
invalid or unenforceable, such prohibition, invalidity or unenforceability
shall not affect the validity or enforceability of any other provisions and
conditions of the Contract.
3. Communicati
ons and
Notices
4. Governing
Law
5. Governing
Language
6. Corrupt,
Fraudulent,
Collusive or
Coercive
Practices
6.1 The Government requires that the Procuring Entity as well as the
Supplier, shall observe the highest standard of ethics during the
implementation of procurement proceedings and the execution of
contracts under public funds.
6.2 The Government requires that Procuring Entity as well as the Supplier
shall, during the execution of Contracts under public funds, ensure-
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(a)
(b)
(c)
that neither it nor any other member of its staff or any other
agents or intermediaries working on its behalf engages in any
practice as detailed in GCC Sub Clause 6.3
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6.3
(a)
(b)
(c)
(d)
6.4
6.5
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7. Documents
Forming the
Contract and
Priority of
Documents
8. Scope of
Supply
(b)
(c)
(d)
(e)
(f)
Technical Specifications;
(g)
Drawings;
(h)
(i)
8.1
8.2
9. Assignment
9.1
The Supplier shall not assign his rights or obligations under the
Contract, in whole or in part, except with the Procuring Entitys prior
written consent.
10. Eligibility
10.1 The Supplier and its Subcontractor(s) shall have the nationality of a
country other than that specified in the PCC.
10.2 All Goods and related services to be supplied under the Contract shall
have their origin in the countries except any specified in the PCC.
11. Gratuities /
Agency Fees
12. Confidential
Details
12.1
12.2
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13. Trademark,
Patent and
Intellectual
Property
Rights
13.1
14. Copyright
14.1
15. Sub
contracting
15.1
Any
subcontracting
arrangements
made
during
contract
implementation and not disclosed at the time of the Tendering shall not
be allowed.
15.2
Subcontracting of any portion of the Goods shall not relieve the Supplier
from any liability or obligations that may arise from its performance.
15.3
Supplier shall retain full responsibility for the contract and can not pass any
contractual obligations to the Subcontractor and under no circumstances
assignment of the contract to the Subcontractor be allowed.
15.4
Subcontractors shall comply with the provisions of GCC Clause 6 and 10.
16. Suppliers
Responsibilit
ies
16.1 The Supplier shall supply all the Goods and related services specified in
the Scope of Supply as stated under GCC Clause 8 and the Delivery
and Completion schedule, as stated under GCC Clauses 21 and 23 in
conformity with the provisions of the Contract Agreement.
17. Procuring
Entitys
Responsibilit
ies
18. Issue
Variation
Orders,
Repeat
Orders or
Order for
Additional
Delivery
18.1 The Procuring Entity may at any time order the Supplier through
notice in accordance with GCC Clause 3, to make changes within
the general scope of the Contract in any one or more of the
following:
(a) drawings, designs, or specifications, where goods to be
delivered under the Contract are to be specifically
manufactured for the Procuring Entity;
(b) the method of packing;
(c) the place(s) of delivery of goods and related services; and
(d) the related services to be provided by the Supplier.
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19.1 If the Variation Order under GCC Sub Clause 18.1 consists of additional
items, the price shall be based on the unit price in the original contract
for items of goods similar to those in the original contract. If the contract
does not contain any rate applicable to the additional items, then
suitable prices shall be mutually agreed upon between the parties,
based on prevailing market prices and, also the Delivery and
Completion Schedule.
20.1 The Supplier shall provide such packing of the goods as is required to
prevent their damage or deterioration during transit to their final
destination, as indicated in the Contract and in accordance with existing
industry standards.
The packing shall be sufficient to withstand,
without limitation, rough handling and exposure to extreme
temperatures, salt and precipitation, and open storage. Packing case
size and weights shall take into consideration, where appropriate, the
remoteness of the goods final destination and the absence of heavy
handling facilities at all points in transit.
19.2
IIf any change under GCC Sub Clause 18.2 causes an increase or
decrease in the cost of, or the time required for, the Suppliers
performance of any provisions under the Contract, an equitable
adjustment shall be made in the Contract Price or in the Delivery and
Completion Schedule, or both, as applicable.
20.2 The packing, marking, and documentation within and outside the
packages shall comply strictly with such special requirements as shall
be expressly provided for in the Contract as stated under GCC Sub
Clause 20.1, including additional requirements, if any, specified in the
PCC, and in any subsequent instructions ordered by the Procuring
Entity.
20.3 The outer packaging must contain a Packing List which must reflect
the actual contents of the package.
21. Delivery and
Documents
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21.1 Subject to GCC Clause 18, the delivery of the Goods and completion of
the related services shall be in accordance with the Delivery and
Completion Schedule specified in the Section 6: Schedule of
Requirements. The documents to be furnished by the Supplier shall be
specified in the PCC.
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22. Acceptance
22.1 Acceptance by the Procuring Entity shall be processed not later than
fourteen (14) working days from receipt of the goods at final destination
in the form of an Acceptance Certificate, unless any defects in the
supply, any damage during transportation or any failure to meet the
required performance criteria of the supply are identified and reported to
the Supplier as stated under GCC Clause 29 and 30. In such cases the
Acceptance Certificate will be issued only for those parts of the contract
supplies which are accepted. The Acceptance Certificate for the
remaining supplies will only be issued after the Supplier has remedied
the defects and/or any non-conformity under GCC Clause 29 and GCC
Clause 30.
22.2 Technical Inspection and Acceptance Committee (TIAC), if considered
appropriate and constituted by the Procuring Entity shall commence the
inspection and acceptance process within twenty-four (24) hours from
delivery of the goods, and complete the same as soon as practicable.
23. Contract
Price
23.1 The Contract Price shall be as specified in the PCC subject to any
additions and adjustments thereto or deductions there from, as may be
made pursuant to the Contract.
23.2 Prices charged by the Supplier for the Goods delivered and the related
services performed under the Contract shall not vary from the price as
stated under GCC Sub Clause 23.1, with the exception of any change
in price resulting from a Variation Order or Repeat Order or Order for
Additional Delivery issued under GCC Clause 18.
24. Transportatio 24.1 The Supplier is required under the Contract to transport the Goods to
n
a specified place of destination as specified in Section 6: Schedule of
Requirements, defined as the Site, transport to such place of
destination, including insurance, other incidental costs, and
temporary storage, if any.
25. Terms of
Payment
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26. Insurance
26.1 The Goods supplied under this Contract shall be fully insured by the
Supplier against loss or damage incidental to manufacture or acquisition,
transportation, storage, and delivery until their acceptance by the
Procuring Entity.
27.1 The Supplier shall be entirely responsible for all applicable taxes, custom
duties, VAT and other levies imposed or incurred inside or outside
Bangladesh..
28. Performance
Security
28.1 The Procuring Entity shall notify the Supplier of any claim made against
the Bank issuing the Performance Security.
28.2 The Procuring Entity may claim against the security if any of the
following events occurs for fourteen (14) days or more.
(a) The Supplier is in breach of the Contract and the Procuring Entity
has duly notified him or her ; and
(b) The Supplier has not paid an amount due to the Procuring Entity
and the Procuring Entity has duly notified him or her.
28.3 In the event as stated under GCC Sub Clause 28.2, the Supplier is
liable to pay compensation under the Contract amounting to the full
value of the Performance Security or more, the Procuring Entity may call
the full amount of the security.
28.4 If there is no reason to call the security, the security shall be discharged
by the Procuring Entity and returned to the Supplier not later than
twenty-eight (28) days following the date of Completion of the Suppliers
performance obligations under the Contract and the issuance of the
Acceptance Certificate by the Procuring Entity, including any warranty
obligations as stated under GCC Clause 31 and, the Procuring Entity
shall not make any claim under the security, except for amounts to
which the Procuring Entity is entitled under this Contract..
28.5 The security shall only be released after the expiry of the Warranty
Period pursuant to GCC Clause 31, provided that the Goods supplied
are free from patent and latent defects and all the conditions imposed
under the contract have been fully met.
(a)
(b)
A patent defect, which is one that is apparent to the buyer on normal observation.
It is an apparent or obvious defect.
i.
For example, a ball pen that does not write is patently defective.
A latent defect, which is one that is not apparent to the buyer by reasonable
observation. A latent defect is hidden or one that is not immediately determinable.
ii.
For example, a ball pen that writes 0.75 km instead of the expected 1.5 km,
has a latent defect.
28.6 If the Supplier, having been notified, fails to remedy the defect(s) within
the period as stated under GCC Sub Clause 31.7, the Procuring Entity
may proceed to call upon the security without prejudice to any other
rights which the Procuring Entity may have against the Supplier under
the Contract and under the applicable law.
29. Specification
s and
Standards
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29.1 The Goods and related services supplied under this Contract shall
conform to the technical specifications and standards mentioned in
Section 7, Technical Specification and in Section 8, Drawings, if any.
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30.1 The Procuring Entity shall have the right to test the Goods to confirm
their conformity to the Contract specifications. The PCC and Technical
specifications shall specify what tests the Procuring Entity requires and
where they are to be conducted. The Supplier shall at its own expense
and at no cost to the Procuring Entity, carry out all such tests of the
Goods and related services as are specified in the Contract.
30.2 The Supplier shall provide the Procuring Entity with a report of the
results of any such test.
30.3 The Procuring Entity may engage external agents for the purpose of
conducting inspection of Goods, provided that the Procuring Entity shall
bear all of its costs and expenses.
30.4 The Procuring Entity or its designated representative as specified shall
be entitled to attend the tests and/or inspections under GCC Clause
30.1, provided that the Procuring Entity shall bear all of its own costs
and expenses incurred in connection with such attendance.
30.5 Whenever the Supplier is ready to carry out any such test and
inspection, it shall give a reasonable advance notice, including the place
and time, to the Procuring Entity. The Supplier shall obtain from any
relevant third party or manufacturer any necessary permission or
consent to enable the Procuring Entity or its designated representative
to attend the test and/or inspection.
30.6 The Procuring Entity may require the Supplier to carry out any test
and/or inspection not required by the Contract, but deemed necessary
to verify that the characteristics and performance of the Goods comply
with the technical specifications, codes and standards under the
Contract, provided that the Suppliers reasonable costs and expenses
incurred in the carrying out of such test and/or inspection shall be added
to the Contract Price. Further, if such test and/or inspection impede the
progress of manufacturing and/or the Suppliers performance of its other
obligations under the Contract, due allowance will be made in respect of
the Delivery and Completion Schedule and the other obligations so
affected.
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30.7 The Procuring Entity may reject any Goods or any part thereof that fail
to pass any test and/or inspection or do not conform to the
specifications. The Supplier shall either rectify or replace such rejected
Goods or parts thereof or make alterations necessary to meet the
specifications at no cost to the Procuring Entity, and shall repeat the test
and/or inspection, at no cost to the Procuring Entity, upon giving a notice
under GCC Sub Clause 30.5.
30.8 The Supplier agrees that neither the execution of a test and/or
inspection of the Goods or any part thereof, nor the attendance by the
Procuring Entity or its representative, nor the issue of any report as
stated under GCC Sub Clause 30.2, shall relieve the Supplier from any
warranties or other obligations under the Contract.
31. Warranty
32. Extension of
Delivery and
Completion
Schedule
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31.1
The Supplier warrants that all the Goods supplied under the Contract
are new, unused, and of the most recent or current models, and that
they incorporate all recent improvements in design and materials,
except when the design and/or material required by the Procuring
Entity provides otherwise under GCC Clause 18.
31.2
The Supplier further warrants that all Goods supplied under this
Contract shall have no defect, arising from design, materials, or
workmanship or from any act or omission of the Supplier that may
develop under normal use of the supplied Goods in the conditions
prevailing in Bangladesh.
31.3
31.4
31.5
Deleted
31.6
The Procuring Entity shall promptly notify the Supplier in writing of any
claims arising under this warranty.
31.7
Upon receipt of such notice, the Supplier shall, within the period
specified in the PCC, expeditiously repair or replace the defective
Goods or parts thereof, at no cost to the Procuring Entity.
32.1
32.2
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32.3 The Procuring Entity shall decide whether and by how much to extend
the Delivery and Completion Schedule within twenty-one (21) days of
the Supplier asking the Procuring Entity for a decision upon the effect of
a Variation Orders or Repeat Orders or Order for Additional Delivery
and submitting full supporting information. If the Supplier has failed to
give early warning of a delay or has failed to cooperate in dealing with a
delay, the delay by this failure shall not be considered in assessing the
extension of the Delivery and Completion Schedule.
32.4 The Procuring Entity may extend the Delivery and Completion Schedule
by twenty (20) percent of the original Contract time as stated under
GCC Sub Clause 32.1, if a Variation Orders, Repeat Orders or Order for
Additional Delivery issued which does not make it possible to complete
the delivery of the Goods by the Delivery and Completion Schedule
without incurring additional cost.
32.5 In the case an extension of the Delivery and Completion Schedule
required under GCC Sub Clause 32.3 is or will be more than twenty (20)
percent of the original Contract time, approval of the Head of the
Procuring Entity or an officer authorized by him or her for the same shall
be required to be obtained.
32.6 Except in case of Force Majeure, as provided under GCC Clause 36, a
delay by the Supplier in the performance of its delivery and completion
obligations shall render the Supplier liable to the imposition of Liquidated
Damages pursuant to GCC Clause 33, unless an extension of the
Delivery and Completion Schedule is agreed upon, pursuant to GCC
Clause 32.
33. Liquidated
Damages
34. Limitation of
Liability
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33.1 Except as provided under GCC Sub Clause 37, if the Supplier fails
to complete the delivery of Goods and related services within the
Delivery and Completion Schedule specified in the contract or as
extended, the Procuring Entity shall, as Liquidated Damages or
Delay Damages, deduct from the Contract Price, a sum at the
percent-rate per day of delay as specified in the PCC, of the contract
value of the undelivered Goods and related services or part thereof
delivered after the Delivery and Completion Schedule or as
extended. The total amount of Liquidated Damages or Delay
Damages shall not exceed the amount specified in the PCC. The
Procuring Entity may deduct Liquidated damages from payments
due to the Supplier. Payment of Liquidated damages shall not affect
the Suppliers liabilities.
34.1
(b)
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35. Adjustment
35.1
for Changes
in Legislation
36. Force
Majeure
36.1 Force Majeure may include, but is not limited to, exceptional events or
circumstances of the kind listed below:
(i)
(ii)
(iii)
(iv)
(v)
(vi)
freight embargoes;
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37.2
38. Duty to
Minimise
Delay
38.1 Each Party shall at all times use all reasonable endeavours to minimise
any delay in the performance of the Contract as a result of Force
Majeure.
38.2 A Party shall give notice to the other Party when it ceases to be
affected by the Force Majeure.
39. Consequenc
es of Force
Majeure
39.1
The Supplier shall not be liable for forfeiture of its security, liquidated
damages, or termination for default if and to the extent that its delay
in performance or other failure to perform its obligations under the
Contract is the result of an event of Force Majeure.
if the Supplier fails to deliver any or all of the Goods within the period
specified in the Contract, or within any extension thereof granted by
the Procuring Entity pursuant to GCC Clause 32;or
ii.
if the Supplier fails to perform any other obligation under the Contract;
or
iii.
iv.
40.2 In the event the Procuring Entity terminates the Contract in whole or in
part, as stated under GCC Clause 40.1, the Procuring Entity may
procure, upon such terms and in such manner as it deems appropriate,
Goods or related services similar to those undelivered or not performed,
and the Supplier shall be liable to the Procuring Entity for any additional
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costs for such similar Goods or related services. However, the Supplier
shall continue performance of the Contract to the extent not terminated.
Termination for Insolvency
40.3 The Procuring Entity shall terminate this Contract if the Supplier is
declared bankrupt or insolvent as determined with finality by a court of
competent jurisdiction. In this event, termination will be without
compensation to the Supplier, provided that such termination will not
prejudice or affect any right of action or remedy which has accrued or
will accrue thereafter to the Procuring Entity and/or the Supplier.
Termination for Convenience
41. Amendment
to Contract
42. Settlement of
Disputes
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40.4
40.5
The Goods that have been delivered and/or performed or are ready for
delivery or performance within twenty-eight (28) days after the
Suppliers receipt of Notice to Terminate shall be accepted by the
Procuring Entity at the contract terms and prices. For Goods not yet
performed and/or ready for delivery, the Procuring Entity may elect:
(a)
(b)
40.6
41.1
41.2
The Procuring Entity and the Supplier shall use their best
efforts to settle amicably all disputes arising out of or in
connection with this Contract or its interpretation.
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42.2 Adjudication
(a)
(b)
(c)
(d)
(e)
42.3 Arbitration
(a)
(b)
GCC Clause
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GCC 1.1(n)
Revenue
GCC 1.1(s)
GCC 3.1
Notification of Award
GCC 8.1
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GCC 10
The Supplier or the Subcontractor that is a national of, or registered in, the
following countries are not eligible: Israel
Goods and related services to be supplied shall not have their origin in the
following countries: Israel
GCC 20.2
The packing, marking and documentation inside and outside the packages
shall be: [insert in detail the type of packing required, the markings in the
packing and all documentation required]
The outer packing may be clearly marked on at least four slides as follows:
Name and address of Procuring Entity
Name of the Supplier
Contract Description
Final Destination/Delivery Point
Gross weight
Package number of total number of packages
Brief description of the content
Any special lifting instructions
Any special handling instructions
GCC 21.1
GCC 23.1
GCC 25.1
b.
c.
d.
e.
The original Contract price is: [insert the amount in the NOA]
The method and conditions of payment to be made to the Supplier under
this Contract shall be as follows: On Delivery and Acceptance:
a) 50% (fifty percent) of the Contract Price of the goods delivered to the
respective sites in good conditions will be paid upon submission of
documents specified in GCC clause 25.1 within 28 (twenty eight)
days of submission of a claim [As per Form PG3-4A]
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b)
GCC 25.3
Payments shall be made in no case later than the days 45 days after
submission of an invoice or request for payment by the Supplier, and after
the Procuring Entity has accepted it.
GCC 25.5
The rate of interest shall be the prevailing rate of interest for commercial
borrowing established in the country. None
GCC 30.1
The inspections and tests shall be :[ insert type of test, time, place,
procedures for carrying out the inspections and tests
Goods:
Type of test:
Time or milestone:
Place:
Procedure: \
GCC 31.3
GCC 31.7
The Supplier shall correct any defects covered by the warranty within 30
days of being notified by the Procuring Entity of the occurrence of such
defects.
GCC 33.1
The amount of Liquidated Damages is 0.05 of ONE (1) percent of the contract
value of the undelivered Goods or any part thereof delivered after expiry of the
Delivery and Completion Schedule or extended Delivery and Completion
Schedule, as applicable, per day of delay.
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The maximum amount of Liquidated Damages for the undelivered Goods or any
part thereof is ten (10) percent of the final Contract Price of the whole of the
Goods and related services.
GCC 42.2(b)&(e)
Not applicable
In case of disagreement between the parties, the Appointing Authority for the
Adjudicator is the President of the Institution of Engineers, Bangladesh (IEB).
GCC 42.3(b)
Arbitration shall take place in: Telejogajog Bhaban, 37/E, Eskaton Garden,
BTCL, Dhaka.
Title
Tender Forms
PG3 1
PG3 2
PG3 -- 3
PG3 6
PG3 7
PG3 -- 8
PG3 9
Notification of Award
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Date:
[Contact Person]
[Name of Procuring Entity]
[Address of Procuring Entity]
Invitation for Tender No:
IFT No_______________
Package No___________
Lot No________________
We, the undersigned, tender to supply in conformity with the Tender Document the
following Goods and related services, viz:
In accordance with ITT Clauses 24 and 25, the following price applies to our Tender:
The Tender Price is:
(ITT Sub Clause 24.10 and 25.1)
Tk.__________________________
[in figures]
Taka________________________
[in words]
Tk.__________________________
[in figures]
Taka________________________
[in words]
and we shall accordingly submit an Advance Payment Guarantee in the format shown in
Form PG3 - 11.
In accordance with ITT Clause 23, the following discounts apply to our Tender:
Tk._________________________
[in figures]
Taka________________________
[in words]
Tk.
Mandatory Spare parts Price (when Economic Factor
applicable) is:
(ITT Sub Clause 52.6)
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[in figures]
Taka
[in words]
52
In signing this letter, and in submitting our Tender, we also confirm that:
a)
our Tender shall be valid for the period stated in the Tender Data Sheet (ITT
Sub Clause 29.1) and it shall remain binding upon us and may be accepted at
any time before the expiration of that period;
b)
a Tender Security is attached in the form of a [Pay Order / Bank Draft / Bank
Guarantee] in the amount stated in the Tender Data Sheet (ITT Clause 31) and
valid for a period of twenty-eight (28) days beyond the Tender Validity date;
c)
d)
e)
we, including as applicable, subcontractor for any part of the contract resulting
from this Tender process, have nationalities from eligible countries, in
accordance with ITT Sub Clause 5.1;
f)
g)
we are not a Government owned entity as defined in ITT Sub Clause 5.10
or
we are a Government owned entity, and we meet the requirements of ITT Sub
Clause 5.10];
(delete one of the above as appropriate)
h)
we, declare that we are not associated, nor have been associated in the past,
directly or indirectly, with a consultant or any other entity that has prepared
the design, specifications and other documents, in accordance with ITT Sub
Clause 5.6;
i)
j)
furthermore, we are aware of ITT Sub Clause 4.2 concerning such practices
and pledge not to indulge in such practices in competing for or in executing the
Contract;
k)
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53
l)
m)
n)
we understand that you reserve the right to accept or reject any Tender, to
cancel the Tender proceedings, or to reject all Tenders, without incurring any
liability to Tenderers, in accordance with ITT Clause 57.1.
Signature:
Name:
Duly authorised to sign the Tender for and on behalf of the Tenderer
[If there is more than one (1) signatory add other boxes and sign accordingly].
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54
[ IFT No]
Date
[Package No]
[Lot No ]
[Insert date of
Tender
Submission]
1.
1.1
1.2
1.4
1.5
1.6
Tenderers Authorised
Representative Information
Name
National ID number
Address
Telephone / Fax Numbers
e-mail address
1.7
B. Pending litigation
Year
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Matter in dispute
Value of Pending
Claim as Percentage
of Net Worth
55
1.8
1.10
[The foreign Tenderers, in accordance with ITT Sub Clause 5.1, shall provide evidence
by a written declaration to that effect to demonstrate that it meets the criterion]
2.
2.1
2.2
Name of Contract
[insert name]
Award date
Completion date
Total Contract Value
[insert date]
[insert date]
[insert amount]
Procuring Entitys
Name
Address
Tel / Fax
e-mail
Brief description with [state justification in support of its similarity compared to
justifications
of the the proposed supply]
similarity compared to
the Procuring Entitys
requirements
2.3
2.4
Quantity
Type of Goods
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Source of Financing
Amount Available
56
[ IFT No]
Tender Package No
[Package No]
[ Lot No]
1.
1.1
1.2
1.3
1.4
1.5
1.6
Subcontractors authorised
representative details
Name
Address
Telephone / Fax numbers
e-mail address
1.7
1.9
[The foreign Subcontractors , in accordance with ITT Sub Clause 5.1, shall provide evidence by a
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57
Elements of Activity
2.2
List of Similar Contracts in which the proposed Subcontractor had been engaged
Name of Contract
and Year of
Execution
Value of Contract
Name of Procuring
Entity
Contact Person and
contact details
Type of Work
performed
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58
Date:
Package Description:
Lot Description:
2
Description
Of Item
3
3
4
5
Country
Unit of
Qty
Unit
of
Measurement Of units price
Origin
Required
6
Total
price
7
Point of Delivery
as per Schedule
of Requirement
(col.
4 5)
Set
3*
02 .
IDN TLD DNS Servers with latest version
of OS, related software and licenses including
the IDN conversion tool.
Set
3*
Set
3*
Set
4**
Automation
(Note1)
8
Delivery Period
Offered as per
Schedule of
Requirement
(Note2)
59
Set
Set
Set
Set
08 Servers Racks
Set
3*
Set
3*
Pcs
Pcs
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60
12
13
Total
Note 1: All unit rates and prices quoted by the Tenderers against each basic item or activity shall include the Tenderers profit, overheads, VAT and all other charges including
corresponding incidental service charges and premiums for banking and insurances, as applicable and ,shall be the delivered price in final destination or at point of delivery
and, thus forth the total Tender Price quoted by the Tenderers
Note 2: Tenderer will complete these columns as appropriate following the details specified in Section 6: Schedule of Requirements
Signature:
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61
Name:
Duly authorized to sign the Tender for and on behalf of the Tenderer
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62
Date:
Package Description:
Lot Description:
B: PRICE OF RELATED SERVICES (Including Incidental services, if any) AND COMPLETION SCHEDULE
1
Item
N .
2
Description
Of Item
3
Country of
Origin
3
Unit of
Measurem
ent
4
Qty
Of units
Required
5
Unit price
(col. 4 5)
(Note1)
01
02
Installation, testing
and commissioning of
ccTLD DNS Servers
Installation, testing
and commissioning
of .
IDN TLD DNS
lot
lot
lot
lot
lot
6
Total price
7
Point of
Completion as per
Schedule of
Requirement
Completion
Schedule
Offered as per
Schedule of
Requirement
(Note2)
Servers
03
04
05
Automation
Installation, testing
and commissioning of
Domain Name
Hosting Servers
Installation, testing
and commissioning of
Web Hosting Servers
Installation, testing
and commissioning of
Mail Servers
63
06
Installation, testing
and commissioning of
Application Servers
lot
07
Installation, testing
and commissioning of
Database Servers
lot
08
Installation, testing
and commissioning of
Modem for SMS
Service
Installation of Servers
Racks
lot
lot
Installation, testing
and commissioning of
KVM Console and
KVM Switch
Installation, testing
lot
lot
lot
lot
lot
09
10
11
and commissioning of
48-Port L-3 Switch
12
Installation, testing
and commissioning of
13
14
Automation
Firewall
Training
Provisional
Acceptance Test
64
15
16
Note 1:
Lot
Note 2: Tenderers will complete these columns as appropriate following the details specified in Section 6: Schedule of Requirements
Note- 3: The bidder shall provide detail break up to the smallest module/components
Signature:
Name:
Duly authorized to sign the Tender for and on behalf of the Tenderer
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65
Date:
Package
[enter description
Description: as specified in
Section 6]
Lot
[enter description
Description: as specified in
Section 6]
Item
No.
Name of Goods
or Related Service
2
FOR GOODS
Signature:
Name:
Duly authorised to sign the Tender for and on behalf of the Tenderer
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66
Date:
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67
Date:
Signature
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Seal
68
Date:
In witness whereof, authorised representative of the Bank has hereunto signed and sealed this
Letter of Commitment.
Signature
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Signature
69
Date:
To:
[Name of Contractor]
This is to notify you that your Tender dated [insert date] for the supply of Goods and
related Services for [name of contract] for the Contract Price of Tk [state amount in
figures and in words] as corrected and modified in accordance with the Instructions to
Tenderers, has been approved by [name of Procuring Entity].
You are thus requested to take following actions:
i.
accept in writing the Notification of Award within seven (7) working days
of its issuance pursuant to ITT Sub-Clause 61.3
ii.
iii.
You may proceed with the execution of the supply of Goods and related Services only
upon completion of the above tasks. You may also please note that this Notification of
Award shall constitute the formation of this Contract, which shall become binding upon
you.
We attach the draft Contract and all other documents for your perusal and signature.
Signed
Duly authorised to sign for and on
behalf of [name of Procuring Entity]
Date:
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70
3.
4.
IN WITNESS whereof the parties hereto have caused this Agreement to be executed in
accordance with the laws of Bangladesh on the day, month and year first written above.
For the Procuring Entity:
Signature
Print Name
Title
In the presence of
Name
Address
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71
Date:
To:
[Name and address of Procuring Entity]
PERFORMANCE GUARANTEE No: [insert number]
We have been informed that [name of supplier] (hereinafter called the Supplier) has
undertaken, pursuant to Contract No [reference number of Contract] dated [date of
Contract] (hereinafter called the Contract) for the supply of [description of goods
and related services] under the Contract.
Furthermore, we understand that, according to your conditions, Contracts must be
supported by a performance guarantee.
At the request of the Supplier, we [name of bank] hereby irrevocably unconditionally
undertake to pay you, without cavil or argument, any sum or sums not exceeding in
total an amount of Tk [insert amount in figures and in words] upon receipt by us of
your first written demand accompanied by a written statement that the Supplier is in
breach of its obligation(s) under the Contract conditions, without you needing to
prove or show grounds or reasons for your demand of the sum specified therein.
This guarantee is valid until [date of validity of guarantee], consequently, we must
receive at the above-mentioned office any demand for payment under this guarantee
on or before that date.
Signature
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Seal
72
Contract No:
Date:
To:
[Name and address of Procuring Entity]
ADVANCE PAYMENT GUARANTEE No:
[insert number]
We have been informed that [name of supplier] (hereinafter called the Supplier) has
undertaken, pursuant to Contract No [reference number of Contract] dated [date of
Contract] (hereinafter called the Contract) for the supply of [description of goods
and related services] under the Contract.
Furthermore, we understand that, according to your Particular Conditions of Contract
Clause 25.1, Advance Payment(s) on Contracts must be supported by an irrevocable
unconditional Bank Guarantee.
At the request of the Supplier, we [name of bank] hereby irrevocably unconditionally
undertake to pay you, without cavil or argument, any sum or sums not exceeding in
total an amount of Tk [insert amount in figures and in words] upon receipt by us of
your first written demand accompanied by a written statement that the Supplier is in
breach of its obligation(s) under the Contract conditions, without you needing to
prove or show grounds or reasons for your demand of the sum specified therein.
We further agree that no change, addition or other modification of the terms of the
Contract to be performed, or of any of the Contract documents which may be made
between the Procuring Entity and the Supplier, shall in any way release us from any
liability under this guarantee, and we hereby waive notice of any such change,
addition or modification.
This guarantee is valid until [date of validity of guarantee], consequently, we must
receive at the above-mentioned office any demand for payment under this guarantee
on or before that date.
[Signatures of authorized representatives of the bank]
Signature
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Seal
73
Section 6.
Schedule of Requirements
A.
Date
When completing Form PG3-2 the Tenderer shall quote prices and contract delivery dates for
each item against each lot and show each Lot separately, as specified in the List of Goods and
Delivery Schedule.)
Automation
Unit of
Supply
3
Set
Quantity of
Units
required
4
3*
Set
3*
Set
3*
Set
4**
Set
Set
Set
Set
Point of
Delivery
Note 2
16 weeks
74
09
10
11
version of related OS
and licenses
Servers Racks with
latest version of
related OS and
licenses
KVM Console and KVM
Switch with latest
version of related OS
and licenses
48-Port Manageable
Set
3*
Set
3*
Pcs
Pcs
13
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75
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76
B.
When completing Form PG3-2 the Tenderer shall quote prices and Completion date for services
for each item against each lot
Unit of
Supply
3
Set
Quantity of
Units
required
4
1 lot
Set
3*
Installation, testing
and commissioning of
Domain Name Hosting
Servers
Installation, testing
and commissioning of
Web Hosting Servers
Installation, testing
and commissioning of
Mail Servers
Installation, testing
and commissioning of
Application Servers
Installation, testing
and commissioning of
Database Servers
Installation, testing
and commissioning of
Modem for SMS
Service
Set
3*
Set
4**
Set
Set
Installation of Servers
Racks
Installation, testing
and commissioning of
KVM Console and KVM
Switch
Installation, testing
Point of
Delivery
Note 2
24 weeks
Servers
03
04
05
06
07
08
09
10
Set
Set
Set
3*
Set
3*
Pcs
and commissioning of
48-Port L-3 Switch
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11
Installation, testing
Pcs
and commissioning of
Firewall
01
Training
Lot
02
Provisional
Acceptance Test
Final Acceptance Test
Lot
Lot
02
Note 1: Delivery time will be counted from the date of signing contract or confirmation of
Letter of Credit by beneficiary (where applicable)
Note 2: Point of delivery: Mogbazar Telephone Bhaban, Mogbazar Dhaka and Gulshan
Telephone Bhaban.
Note 3: hardware should be supplied within 16 weeks and installation, testing and
commissioning should be completed within 24 weeks.
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7.1 Introduction
Bangladesh Telecommunications Company Ltd. (BTCL) is the leading state-owned
telecommunication service provider in Bangladesh. BTCLs core business is
providing international, nationwide and local fixed-line voice telephony services.
Besides providing voice telephony services BTCL is also providing data services,
Internet services, co-location services, Internet resources sub-allocation services etc.
for a long time. BTCL is planning to modernize its data and Internet services through
automation in order to provide best customer experience, enhance internal
management and foster revenue generation and collection process. In this document
BTCL is inviting tender from reputed IT companies to provide best solutions for the
automation of BTCLs data and Internet related services.
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79
BTCL is currently acting as both the registrar and registry of .bd ccTLD under
auspices of the Ministry of Post, Telecommunications and Information Technology.
BTCL aspires to become the registrar of .
Internationalized Domain Name (IDN)
TLD. For both the domains BTCL wants to deploy a state-of-the-art domain name
and DNS hosting management system.
Responsibility of the successful bidder:
1. Supply, installation, configuration, testing and commissioning of 03 (Three)
DNS Servers (Active stand by or 2+1 cluster) for .bd ccTLD. Two (02) servers
will be installed at Mogbazar Telephone Exchange and one will be installed at
Gulshan Telephone Exchange.
2. Supply, installation, configuration, testing and commissioning of 03 (Three)
DNS Servers (Active stand by or 2+1 cluster) for .
IDN TLD. Two (02)
servers will be installed at Mogbazar Telephone Exchange and one will be
installed at Gulshan Telephone Exchange.
3. Supply, installation, configuration, testing and commissioning of an IDN
conversion tool (e.g. PunyCode, Please see RFC 3492) to convert an
Internationalized Domain Name from Unicode (UTF-8) string of characters
into the basic ASCII characters or the vice versa. This is a must for
Internationalized Domain Name in Application (IDNA) Framework. The
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4.
5.
6.
7.
8.
bidder shall quote for supplying the appropriate IDN conversion tool with
license (If necessary) for unlimited time for unlimited users for successful
implementation of .
IDN TLD.
Supply, installation, configuration, testing and commissioning of 03 (Three)
DNS Servers (Active stand by or 2+1 cluster) for Domain Name Hosting
service. All the servers will be installed at Mogbazar Telephone Exchange.
Develop, supply, installation, configuration, testing and commissioning of
Domain Name (.bd, .
) Registry service software.
Develop and install a fully functional automation system to manage both the
TLDs. The automation system will have two separate interfaces: (i)
Customer Interface to be used by the potential and existing customers
and (ii) Administrator Interface to be used by the administrator. The
Customer Interface will enable the potential customer to search for a domain
name, apply for the chosen domain name, make payment, add, modify or
delete information provided etc. all from an online portal. The Administrator
Interface will enable the administrator of the system to see all the
applications at a glance, approve or deny the request and provide feedback to
the customer.
The domain related information (domain name, address/name of the DNS
servers of the domain etc.) will be stored in a zone database from where the
information will be pulled by the primary DNS server which will propagate the
information to other secondary DNS servers.
Develop a whois service which will provide information on the following.
However, the administrator of the service will have the capability to limit the
information that can be shown in the public domain.
the status of domain names such as that pertaining to technical,
administrative and billing contact details about the domain name holder;
which registrar was used;
when the domain name was registered;
when it was last updated; and
the domains expiry date.
BTCL already have a whois server that is currently providing information for around
15,000 domains. The successful bidder will require to transfer the existing
information to the new more robust platform.
9. Install each of the DNS servers in topologically separate networks. It will be
applicable for all the sets of DNS servers.
10. Configure all the DNS servers with the latest version of at least Two (02) DNS
service software [BIND and NSD]. All the patches released up to the date
of configuration MUST be installed as well.
11. Configure all the DNS servers with DNSSEC to prevent the system from
attacks like DNS Pharming or Cache Poisoning etc.
12. Configure all the DNS servers with both IPV4 and IPV6 following RFC 4339.
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81
13. Configure all the DNS servers with appropriate security measures to protect
attacks like zero-day, cache poisoning, denial of service (DoS) and
distributed denial of service (DDoS) etc.
14. The configuration of the DNS servers MUST comply with Technical
requirements for authoritative name servers of IANA found at
http://www.iana.org/help/nameserver-requirements. The bidder can consult
the appropriate RFCs (e.g. RFC 1304, RFC 1035, RFC 5358, RFC 4472,
RFC 2671, RFC 5966, RFC 5156, RFC 5735 etc.)
The bidder shall include additional hardware, software or services not mentioned
above but deems fit for successful implementation of .bd ccTLD and .
IDN TLD
system.
Components of software to be supplied, installed and configured by the
successful bidder for successful implementation of .bd ccTLD and .
IDN
TLD Domain Name System:
1. .BD and .
2. Database
3. Servers
a. Application server
b. Internal processes server
c. EPP ((Extensible Provision Protocol)) server
d. WHOIS server
e. WEB server
4. Clients
a. EPP client
b. WHOIS client
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82
Objects in registry
Contact
o Name and contact information, some identification, disclose flags for
whois,
Nameserver set
o List of nameserver hosts names and adresses (IPv4 or Ipv6)
o Administrative contacts
Key set
o List of DNSSEC keys
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83
o Administrative contacts
Domain
o Expiration date
o Domain holder
o Nameserver set, Key set
Zone configuration
Multiple zones in one registry
o Contacts, NS sets and Key sets are shared
Registrar access to registry is allowed per zone
Zones can overlap (.org.bd, .bd etc.)
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84
Zonefile generation
Rules when domain is generated into zone:
o Must have nameserver set
o Current date is before expiration date + 30 days
o There are no requests to hold domain out of zone
Process is inhibited by command line tools
Just delegation (and secure delegation) in zones
o NS + A, DS records
Change tests to protect against bugs
Hidden master is restarted with generated zone file
Secondary servers download new version
Email notification
Notification of EPP actions
o Optional on presence of notifyEmail in contact
Notification about state changes of object
o Sent to email in contact on expiration, removal from zone and
unregistration
o Before unregistration notification mail is sent to the registrant.
Sets of predefined Templates for notification and other mails.
Maintaining the archive of Emails.
Notification mail and reports to inform the administrator about undelivered
emails.
Technical checks
Checks of nameservers in registry
o Check whether Nameservers are reachable
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85
Technologies
IDN
Internationalized Domain Names
Whois service ready
EPP interface blocks IDN registrations
o No request for IDN in .BD
o But easy to enable it
Character set checking
DNSSEC
Secure extension to DNS based on cryptography
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86
Fully supported in
o Registration of subdomain keys (Key set object)
o Zone file generation (DS records)
Support of other tools (Bind tools for DNSSEC)
o TLD key generation (dnssec-keygen)
o TLD zone signing (dnssec-signzone)
ENUM
Support Voice over IP technology
Phone numbers registered as domains in DNS
o +420 222 745 111 -> 1.1.1.5.4.7.2.2.2.0.2.4.e164.arpa
DNS as dictionary (yellow pages) for phone numbers
Fully suppored in
o Unlimited level of domain registrations
o Checking of overlaping registrations
o ENUM domain has validation date (updated by registrar)
7.3.1.1 Technical features of the Customer Interface for Domain
Management System
General features of the Customer Interface:
Features
Functions
To get the service a potential customer have to provide
required information for registration. Information to be
provided are likea. Name
b. Email
Registration form:
c. Phone number
d. National ID card number For Account registration.
e. Contact details:
f) Company Name
g) Address:
I.
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87
Service wise
Package Selection:
(bidder shall have
the liberty to choose
any combination)
II.
Post code
III.
Country
DNS service
DNS & Email Hosting Service
Web Hosting Service
DNS, EMAIL and WEB Hosting Service
HSI/LLI service
IP addresses/ASN
Colocation
VPN etc.
Submit Domain
Name:
Once the account is registered user will submit and search the
Domain name of choice from the web panel.
Suggestions based
on Searched
Domain Name by
user:
Invoice:
Payment module:
a.
b.
c.
d.
e.
Payment document
upload
Final Confirmation
message
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88
Option to Choose
Platform:
Functions
i.
ii.
iii.
iv.
v.
Full registration
information:
vi.
vii.
viii.
ix.
1. Subdomain management
Allow hosting clients to create variations of their primary
domain name. Example: store.yourdomain.com,
portal.yourdomain.com, blog.yourdomain.com
2. POP3/IMAP Accounts
Features
Management
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89
Features
Functions
Domain name
authentication
Hold request
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90
Service
Management
Campaign
management
Campaign name
b.
Campaign description
c.
Campaign type
d.
Date range
e.
Start time.
Domain
Registration
Reseller Program
Pricing detail:
Account generation If the payment is confirmed by BTCL (or Admin) then the
Domain registration request can be approved
Invoice and
Payment
Management
From here admin can select the Payment slot, Active status,
Server IP, Service Type and create an account for the user.
Dashboard on
Inbound Query
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91
c. Sales Vs Collection
A relation between how much charges has been collected in
response the sales generated.
d. Customer List
Customer list can have different options enabling BTCL admin
to show the list of below types of customers:
i.
ii.
iii.
iv.
v.
Active
Deactivated (Blocked)
Renewed
Expired
RemovedRunning Service Without Payment
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92
System Activity
Log
System Alert
Set alarms for System alert (based on Disk, Memory and CPU
Usage), Performance Alert and Behavioral alert based on
predefined parameters.
System Alert
a. There will be alert if Disk Usage goes above set limit.
A preset user defined percentage to be used as a threshold for
alarm generation. If the disk usage crosses the set value then
an alarm will be generated which can be directed to the
concerned person via SMS and email.
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93
Role management
module
Create a role
b.
Add description
c.
d.
Full
b.
Modify
c.
Read only
Language
Selection:
Domain Transfer
Billing Module
The system shall support prepaid and postpaid billing for all type
of Web services.
a) Domain Registration Service Billing
b) Mail Server Service Billing
c) Web Hosting Service Billing
Account Renew
Active
Deactivate/ Blocked
Renewed
Expired
Removed
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94
Time frame:
6 month
1 year
Or any other period (e.g. 3 days for HSI/LLI)
95
required.)
d) Details Bill- Shall provide details bill for pacific user
monthly including Login time, logout time, services
availed, IP address, Etc. in a table.
e) Bill will start accounting when customers requested
service has been approved.
Package/Product
Management:
Packages details:
i. Domain Registration
Currently BTCL is acting both as registry and registrar
for .bd ccTLD. BTCL is going to act similarly for .
IDN
TLD. But in near future BTCL may go for RegistryRegistrar model. So Second Level Domain (SLD) by
need to be registered. Hence the proposed system
should have the flexibility to define different package
based on the ccTLD, IDN TLD and SLD.
ii. Mail server
There may be different packages under this product
criteria. For example:
10 mail ID
50 mail ID
Unlimited mail ID /Bandwidth
Space in GB against each mail ID limited by the
administrator based on customer demand.
Provide Option to
Choose Platform:
Automation
Space
Operating System
Bandwidth requirement
Database support
Other software support etc.
96
SSL Certificates
with Strong
Encryption &
Authentication
BTCL intends to provide web hosting service to allow individuals and organizations
to make their website accessible via the World Wide Web. BTCL as a web hosting
service provider will provide space and Internet bandwidth on its servers for use by
clients.
The scope of web hosting services will be mainly web page and file hosting, where
files can be uploaded via File Transfer Protocol (FTP) or a Web interface. The web
hosting solution shall support complex site hosting for a more comprehensive
package that provides database support and application development platforms (e.g.
PHP, Java, Ruby on Rails, ColdFusion, or ASP.NET). These facilities will allow
customers to write or install scripts for applications like forums, content management
and Secure Sockets Layer (SSL). The system shall also provide an interface or
control panel for managing the Web server and installing scripts, as well as other
modules and service applications like e-mail.
The proposed web hosting service will be of Shared web hosting service. All
domains will share a common pool of server resources, such as RAM and the CPU.
It shall also support reselling facility so that Resellers can sell shared web hosting to
provide hosting for clients.
BTCL requires both Linux-based and windows-based web hosting platform. Linuxbased platform will offer a wide range of different software LAMP platform: Linux,
Apache, MySQL, and PHP/Perl/Python. Facility should be there to provide other
services, such as email for clients business domain, databases or multimedia
services. A customer may also choose Windows as the hosting platform. The
customer still can choose from PHP, Perl, and Python but may also use ASP .Net or
Classic ASP. Web hosting service shall include a Web Content Management System,
so the end-user does not have to worry about the more technical aspects.
The hosting service must include system administration since it is shared by many
users. There should have usage limits and should have extensive reliability features
in place.The system shall offer basic web statistics support, email and web mail
services, auto script installations, updated PHP and MySQL, basic after-sale
technical support. It system shall support web-based control panel system, cPanel
/DirectAdmin/ Plesk/ InterWorx/ H-Sphere.
Web hosting control panel shall provide a graphical interface and automation tools
designed to simplify the process of hosting a web site. It shall utilize a 3 tier structure
that provides capabilities for administrators, resellers, and end-user website owners
to control the various aspects of website and server administration through a
standard web browser.
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In addition to the GUI, it shall also have command line and API-based access that
allows third party software vendors, web hosting organizations, and developers to
automate standard system administration processes.
7.3.2.2
Total number of eMail service users will be at least 10,000 with each user will have
at least 2GB storage space. The main features of the eMail services are as follows:
This mail server shall be serving at least 10,000 user accounts. A user profile related
to each account shall be maintained. Along with other information the user may add
an additional mail account to his/her profile. This account may be used for
verification, password recovery, sending quota usage related information etc.
Storage space for each user shall be at least 2GB.
But the ultimate quota shall be customizable for individual user. The mail system
shall be checking quota usage limit for each users. When a user starts using spaces
beyond 85% of allocated space, the system shall generate a log/list for the system
administrator and send such user a notification mail or sms with specific
information. Mails of Users using spaces more than the allocated limit shall be
deleted, selecting oldest mails first. The mail server system shall provide spam and
virus filer mechanism. The antivirus system should come with at least five years
license. The antivirus software should automatically upgrade itself during that period
and thus keep itself concurrent to all the recently published patches, versions,
upgrades. The mail delivery system should support both IMAP and POP3 accounts.
It also should have a fast and elegant webmail interface. For easy grouping of mails
the webmail should support at least three level of subfolder creation.
Salient features of Email service
The required functionality of the email system to be provided by the successful
bidder has been summarized below:
Features
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Email:
File Management:
LOG:
Security:
DATABASE Support:
Automation
Email Accounts
Webmail
Apache SpamAssassin
Forwarders
Auto
Responders
Mailing Lists
Account Level Filtering
User Level Filtering
Import Addresses/
Forwarders
MX Entry
Spam Hammer
Antivirus
Backups
Backup Wizard
File Manager
Legacy File Manager
Disk Space Usage
Web Disk
FTP Accounts
FTP Session Control
Latest Visitors
Bandwidth
Webalizer
Raw Access Logs
Choose Log Programs
Error Log
Awstats
Password Protect
Directories
IP Deny Manager
SSL/TLS Manager
SSH/Shell Access
HotLink Protection
Leech Protect
GnuPG Keys
MySQL Databases
MySQL Database Wizard
phpMyAdmin
Remote MySQL
PostgreSQL Databases
PostgreSQL Database
Wizard
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Software Services:
CGI Center
Simple Scripts
Perl Modules
PHP PEAR Packages
PHP Config
RubyGems
Ruby on Rails
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Name of Institution/Organization
Name Of Person in favour of the Institution/Organization Authority
Office Addresses
E-mail(deal with bill/messages)
Contact cell/fixed phone
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f. Link (Both end of the BTCL PoP) with BW(Band Width) describing
the termination Address
g. Need to attached necessary Documents of BTRCs approval
h. Submit request
i. Voucher generation (Demand Note/Bill Amount) in return email as
per the BTCL approved Tariff rate.
j. As per described payment procedure, The Customer/Client will pay
for the service and will get the service after payment confirmation.
The Customer/Client who are applying for 1st time(and also already existing Client)
for VPN connection for the link(s) will get an user_id & password after approval for
connectivity of that link(s) from the BTCL end in his email account where from the
customer/client is sending his request.
Upgradation of service:
From the customer portal the Customer/Client can choose from a list of services
(VPN Upgrade) that he/she can request for registration to getting the services.
The Customer/Client will input information in the regarding VPN Upgrade by login in
his/her BTCL Service Account by using his/her user id & password
a.
b.
c.
d.
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Shifting:
From the Customer portal the Customer/Client can choose from a list of services
(VPN Shifting) that he/she can request for registration to getting the services.
The Customer/Client will input information in the relevant VPN Shifting the link
partially/fully by login in his/her BTCL Service Account by using his/her user id &
password
a. Select the link(s) from the link sets of respective Customer/Client
b. Be Transferred with the link(describing Both end of the BTCL PoP)
and should be the last end Addresses
c. Submit the request
d. A voucher will generate in return E-mail in the Customer/Clients email account for the specific link as per the BTCL approved Tariff
rate.
Closing or Termination:
From the Customer portal the Customer/Client can choose from a list of services
(VPN Closing or Termination) that he/she can request for registration to getting
the services.
The Customer/Client will input information in the regarding VPN Closing or
Termination by login in his/her BTCL Service Account by using his/her user id &
password
a.
b.
c.
d.
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Name of Institution/Organization
Name Of Person in favour of the Institution/Organization Authority
Office Addresses
E-mail(deal with bill/messages)
Contact cell/fix phone
Need to attached necessary Documents of BTRCs approval
Choose/Select the single/multiple facilities(Space, power AC/DC, OFC)
Submit request
Ask confirmation and then confirmed
Voucher generate (Demand Note/Bill Amount) in return email as per
the BTCL approved Tariff rate.
k. As per described payment procedure, The Customer/Client will pay for
the service and will get the service after payment confirmation.
The Customer/Client who are applying for 1st time (and also already existing Client)
for Co-location facilities, will get an user id & password after approval for
connectivity/provided facility) from the BTCL end in his email account where from the
customer/client is sending his request.
Up gradation:
From the Customer portal The Customer/Client can choose from a list of services
(Co-location Upgrade) that he/she can request for registration to getting the
services.
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Closing or Termination:
From the Customer portal The Customer/Client can choose from a list of services
(Co-location Closing or Termination) that he/she can request for registration to
getting the services.
The Customer/Client will input information in the regarding VPN Closing or
Termination by login in his/her BTCL Service Account by using his/her user_id &
password
a. Choose/Select the single/multiple facilities(Space, power AC/DC,
OFC)
b. Submit the request
c. Ask confirmation and then confirmed
d. Need to check the dues/payment list
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Metered Billing Customer pay only for what he used in billing period (i.e. 1
month bandwidth usage) in terms of bandwidth usage for hosted website , storage
usages etc.
Cloud Instance Size Billing Bill customer for cloud instance sizes deployed and
time run for.
Billing Period Invoice is created once a month or for a specific period or instance
Billing Modules:
1. Automated Invoicing : To take care of billing the customers on a recurring
basis and will group items due on the same day by the same customer
together to reduce gateway charges
2. Manual Invoicing: allow to generate one-off invoices for custom services or
work carried out for users
3. Quotes/Estimates can be created and sent to potential clients and then
converted to invoices at the click of a button if accepted
4. Automated Payment Processing is offered with all the supported gateways
and you can extend it to others by building your own payment processing
modules
5. Tax Support allows for both inclusive and exclusive tax, tax exempt clients &
products and support for up to 2 separate levels
6. PDF Invoices can be downloaded for saving or printing and mailing
7. Email/Print Invoices with the batch PDF generator functionality allowing to
print invoices for those users who prefer a paper copy
8. Manual Payment Entry: not just limited to supported online payment gateways
but also apply payments such as cheques, wire transfers, etc
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Client Management
As a central point of business Billing software, it should keep track of all crucial
information about customers and interactions with them. Client management
software shall allow full visibility of customer portfolio, services, requests and
support cases with support modules, previous chats & more with built-in customer
management capabilities.
Customer Ledger Management: For each customer under this system a ledger
management module will be there. This ledger management system can be for all
services for a particulr customer or for any single service. This module will update
customers payment status, outstanding amount and paid amount history with details.
Customer shall be allowed to see his payment status.
Customers will have the option to pay using any of the below method.
Payment Method
7.3.7.1 Electronic Fund Transfer (EFT)
7.3.7.2 Payment Cards
Credit Cards
Debit Cards
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Facility will be there for the customer to upload his money receipt document after
payment through customer interface. After receipt of these documents, admin will
send this to BTCL concerned revenue office for their confirmation. After receiving
positive reply from revenue office, the payment will be acknowledged as received
and paid and accordingly customer payment status will be updated. Before
receiving confirmation from revenue office, the status of these payment will be as
pending for confirmation.
Account Management
Account List
Account Create, Read, Update & Delete (CRUD)
operation
Reports View
7.3.8.2
Contact Management
Contract administration
Contract Repository
Contract authoring
Reporting and analytics
Reports
7.3.8.3
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7.3.8.4
Domain Registration
Admin Dashboard
Domain Checker
Registration
Payment
Verification
Change IP & Domain Name
Change Password
Auto Log System
Audit Views
Reports
7.3.9.2
7.3.9.3
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Email List
Campaign Manage
Auto Email sending
Reports
7.3.9.4
Event Management
Event Category
Event Create
Budget Allocation
Revise Budget
Reports
7.3.9.6
Appointment Management
Create Appointment Slot
Appointment Schedule
Prepare Appointment
Cancel Appointment
Reports
7.3.9.7
Document/File Management
Documents type
Setup File location
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Upload Documents
Check & Approve for Publish
Smart Search for Document
Download Documents
Reports
7.3.10
Track all the assets from vendor delivery up to expiration. The assets includes all the
card, port, modules, sub-modules, cables, connector, rack, shelf etc.
Asset Tracker Overview
With Inventory Manager introduced Dashboard view with quick access to all features:
Keep track of every single item Categorize assets into main categories / item
types
Track every single item by its manufacturer, vendor, serial number and even
physical location
Create your own structures and manage any asset like software, licenses,
hardware, services
Record each item guarantee and warranty date
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e) The offered system should include 02 (Two) Mail Servers (Active stand
by or 1+1 cluster). That should be increased in future. The application
server shall be supplied as per requirement.
f) The offered system should include 04 (Four) Web Hosting Servers (Active
stand by or 1+1 cluster). That should be increased in future. The
application server shall be supplied as per requirement.
g) The offered system should include 04 (Four) Database Servers (Active
stand by or 2+2 cluster). That should be increased in future. The
application server shall be supplied as per requirement.
Feature
Specifications
Brand
Processor
Chipset
Memory
Hard Drives
Drive Bays
RAID Controller
Operating System
10
Cables and
Accessories
11
PCI slots
At least 1 PCI e 3.0 slot and 1 PCI e 2.0 slot after initial
configuration.
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12
Power Supply
13
Network ports
14
Documentation and
Software
15
Warranty
Feature
Specifications
Brand
Dell/IBM/HP
Processor
Chipset
Memory
Hard Drives
Chassis
Rack Mountable
Drive Bays
RAID Controller
10
Operating System
11
PCI slots
12
Power Supply
13
Network ports
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14
Documentation
and Software
15
Warranty
Feature
Specifications
Brand
Processor
Chipset
Memory
Hard Drives
Chassis
Rack Mountable
Drive Bays
RAID Controller
10
Operating System
11
Cables and
Accessories
12
PCI slots
13
Power Supply
14
Network ports
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15
Documentation and
Software
16
Warranty
Specification
Brand
Processor
Chipset
Memory
Hard Drives
Chassis
Rack Mountable
Drive Bays
RAID Controller
Performance Optimized
10
Operating System
11
Cables and
Accessories
12
PCI slots
13
Power Supply
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14
Network ports
15
Documentation and
Software
16
Warranty
Specification
Brand
Processor
Chipset
Memory
Hard Drives
Chassis
Rack Mountable
Drive Bays
RAID Controller
Performance Optimized
10
Operating System
11
Cables and
Accessories
12
PCI slots
13
Power Supply
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Network ports
15
Documentation and
Software
16
Warranty
Quality
Brand
Model
Country of Origin
Form factor
Interface
Throughput
Routing/Switching
488 Gbps
capacity
Routing table size 12000 entries (IPv4)
Memory and
processor
Switch Features
Must Have following features:
32K MAC addresses provide access to many Layer 2 devices
Layer 2 switching
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Layer 3 services
Layer 3 routing
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Convergence
Internet Group Management Protocol (IGMP) utilizes AnySource Multicast (ASM) or Source-Specific Multicast (SSM) to
manage IPv4 multicast networks; supports IGMPv1, v2, and v3
Protocol Independent Multicast (PIM) defines modes of Internet
multicasting to allow one-to-many and many-to-many transmission
of information; supports PIM Dense Mode (DM), Sparse Mode
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Connectivity
Management
Power Supply
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Manufacturer part
number
Warranty
Brand
Model
Country of
Origin
US/EU or Similar
Form factor
Interface
Firewall
Throughput
20Gbps
VPN
throughput
4 Gbps 3DES/AES
Dedicated
IPsec VPN
tunnels
8,000
Connections
200,000
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per second
Concurrent
sessions
4 million
Number of
policies
50,000
Number of
VLANs
4,000
Must have following features:
Defense against attacks provides defense against various attacks,
such as DoS/DDoS, ARP spoofing, large ICMP packet, address/port
scanning, Tracert, IP packets with the Record Route option, and static
and dynamic blacklists; also supports binding of MAC address and IP
addresses, as well as intelligent defense of worm viruses
Security
Firewall
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Virtual private
network (VPN)
Layer 3
routing
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Management
Power Supply
Manufacturer
part number
Warranty
No.
Specifications
Brand
Model
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123
Country
Dimensions
Power
Distribution
Unit (PDU)
PDU power
Cable
Cooling Kit
Tray
Display
Console
10
Keyboard
11
KVM
12
Operating
Temperature
13
Cables and
Accessories
14
Documentation
and Software
15
Warranty
Specification
900/1800/1900 MHZ
Messaging Functionality
SMS, MMS
Mobile Internet
Functionality
Protocol Support
Configuration Saving
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Port
Data Cable
Antenna
10
Housing
Metal
11
SIM Holder
12
Wireless connector
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Figure 2: Data flow in a standard ccTLD Registry (source: copyright 2001, Nominum,
Inc.)
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In addition, the Contractor shall provide per-diem costs to BTCL PAT engineers (for
each site) as per following:
a) Number of BTCL Engineers in each PAT team
:5 (five)
b) Number of days allowed for per diem charge
: 15(Fifteen) days
c) Per Diem charge to BTCL PAT members
: Taka 1,000/Per day per person
However, the Bidder should note that, if necessary, any or all PAT can continue for
more than the above scheduled period; but, in such cases, the Bidder shall not be
liable to pay the per diem for those additional days.
7.8.3 Final Acceptance Test (FAT)
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After completion of the PAT(issuance of PAC) and cut-over of the system, the
Engineers of the Contractor will take prompt necessary steps to remove all types of
faults and replace all types of faulty equipment at the cost of the Contractor. At the
end of the Performance Guarantee Period for the Contract, the overall
performance of all equipment will be reviewed and this review shall be termed as
Final Acceptance Test (FAT).
The review shall include (but not limited to) the required working reliability and
performance standards of the equipment to meet technical specifications, the
Contractors responsiveness to resolve all shortcomings mentioned in PAT reports
and the Contractors removal of all pending & outstanding faults or shortages
encountered during the Performance Guarantee Period for the Contract. Such tests
shall be agreed upon between the Parties no later than three months before the end
of the Guarantee Period. When this FAT becomes due, the Contractor shall make an
official request to BTCL for starting of the FAT and BTCL shall start the FAT within
one month after receipt of the request from the Contractor and will form a committee.
The Purchaser shall issue a Final Acceptance Certificate within sixty (60) days of the
successful Final Acceptance Tests.
The Contractor shall be responsible for arrangement of all equipment, consumables,
test gears and measuring equipment required (if any) for such review tests.
In addition, the Contractor shall provide per-diem costs to BTCL FAT engineers (for
each site) as per following:
a) Number of BTCL Engineers in FAT team
:5 (five)
b) Number of days allowed for per diem charge
: 10(Ten) days
c) Per Diem charge to BTCL PAT members
: Taka 1,000/Per day per person
The bidder shall be totally responsible for arrangement of all equipment,
consumables, test gears and measuring equipment required for the PAT. All costs
for this service shall be quoted and failure to quote shall be considered that the
bidder proposes to provide this service totally "free of charge" to BTCL.
7.8.4. Documentation
Successful Bidder has to provide below documents for all equipment
1. Detail system description
2. Protection Mechanism
3. Standard Operating Procedure
4. Others
7.8.5 Cut-over of the systems
The systems shall, generally, be put into commercial service after successful
completion of the PAT. But BTCL shall reserve the right to put any or all portion of
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any or all systems to commercial service under special circumstances even if such
portion(s) have not successfully passed the PAT.
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Annex A
GURANTEE for the SYSTEM
Whereas, we, (name and address of the bidder)..,
are submitting our bid "Supply, Installation, ....................... on turn-key basis and
whereas we understand that as per conditions set in the said tender document, BTCL
requires an undertaking from us to accept the following guarantee requirements.
We,
therefore,
unconditionally
and
irrevocably
guarantee
that,
if
we, (name and address of the bidder).., are awarded
the contract, we shall :
1.
Supply all systems complying with the requirements of the clauses of this
Bidding Document.
2.
3.
4.
5.
If any additional hardware and software is required to expand any or all systems
and facilities within the period of 5(five) years from the date of issuance of Final
Acceptance Certificate of the system, such requirement will be supplied.
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Annex B
The Contractor, at his own cost to be quoted during the bid offer, shall provide the
following maintenance supports during the whole Warranty/ Guarantee Period of the
Contract :
1)
The supports shall start from the date of cutover into commercial service of
the first equipment purchased under this contract.
2)
The period of the service shall continue uninterrupted for 2(two) calendar
years from the date of effect of the last Provisional Acceptance Certificate
(PAC) of the contract
3)
For providing this service, the contractor shall start a office in Dhaka, within 10
(ten) days of putting the first equipment in to commercial service.
4)
5)
6)
The manpower dedicated for this service shall not be part of any other
implementation, installation and commissioning team of the Contractor, but
shall be a completely separate team of people dedicated for this purpose only.
7)
All personnel of that team must have proper training and must have prior
experience in Trouble-shooting, debugging, Operation and Maintenance of
the relevant systems.
8)
The typical type and experience, minimum number and the locations of the
required personnel shall be as follows :
a)
9)
The Contractor shall submit the bio-data of the Engineers and Technicians to
BTCL at least 15 (fifteen) days before intended start of the services and obtain
necessary approval of personnel.
10)
The Bidder shall be responsible for all types of expenditure to be borne for
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11)
12)
ii)
iii)
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iv)
will attend to any fault of any or many equipment at any or many sites.
Normally, the second party will send its technical personnel to site
within 02 (two) hours after reporting of the fault. If the fault is reported
after 20:00 Hrs, the response time can be extended up to 04 (four)
hours. On abnormal cases and for occurrences in long holidays, the
maximum allowable response time period shall be 12 (twelve) hours
from the time of report of fault by the first party.
The procedures for removal of faults shall be as follows :
a)
b)
v)
vi)
vii)
viii)
13)
If the fault is of minor nature and has not caused any stoppage
of service by the relevant equipment, the second party will
rectify the fault within 12 (twelve) hours from the time of
reporting of the fault.
If the fault has caused stoppage of service by the relevant
equipment, the second party shall change the faulty unit from its
reserve stock and take away the faulty unit for subsequent
repair. Such replacement will be done within 4 (four) hours from
the reporting of the fault.
For any delay beyond 12 hours, the first party shall preserve the right to
impose financial penalty on the second party. Such penalty shall be as
per discretion of the first party.
If such delays become regular phenomenon, the first party shall have
the right to terminate the contract and impose financial penalty on the
second party as per discretion of the first party.
The second party shall bear all costs related to such services, including
costs for spares & accessories, personnel, transportation, equipment
and logistics. However, BTCL may offer spaces to house the relevant
offices outside Dhaka.
The second party shall provide its personnel with mobile telephone
facilities.
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a)
b)
c)
50% (fifty percent) of the service amount for each year shall be
paid at the end of each half-yearly period of the warranty period.
135
Annex C
Format for Maintenance Support after Guarantee Period
The Contractor, at his own cost to be quoted during the bid offer, shall provide the
following maintenance supports after expiry of the Warranty/ Guarantee Period of the
Contract :
1)
The details of the support services shall be agreed upon between the
contractor and BTCL before expiry of the Warranty/ Guarantee period of the
contract.
2)
The period of the services shall be for a minimum of 3 (three) years and may
be renewable on per year basis.
3)
The unit prices and other terms and conditions of the services shall remain
unchanged for the first three years. For subsequent terms such prices and
terms will be fixed on mutual consent between the contractor and BTCL.
4)
The support services shall start from the next day of the date of expiry of the
warranty period of the contract.
5)
For providing this service, the contractor shall dedicate a liaison personnel
and an office in Dhaka, at least 15 (fifteen) days before expiry of the Warranty
Period of the contract.
6)
The liaison office and personnel must have mobile telephone number(s).
7)
The service shall cover full on-demand trouble-shooting, debugging and other
corrective maintenance support for all equipment and sites covered by this
purchase.
8)
The service shall include 24 hrs per day x 7 days per week x 52 weeks per
year Phone-in support desk service to be located at place of contractors
choice.
9)
The service shall include On Demand and As and when necessary on-site
personnel support to provide trouble-shooting, debugging and other corrective
maintenance services.
10)
All personnel of that support desk must have proper training and must have
prior experience in Trouble-shooting, De-bugging, Operation and
Maintenance of the relevant systems.
11)
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12)
The services to be provided shall also include (but not limited to) :
a.
b.
c.
d.
e.
f.
g.
h.
i.
j.
k.
l.
13)
ii)
iii)
iv)
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v)
vi)
vii)
in desk, the first party will inform the liaison personnel over telephone
of such non-removal of fault. In such cases, the second party shall
arrange to attend to the fault by sending its technical personnel to site
within 02 (two) hours after reporting of the non-removal of the fault. If
the fault is reported after 20:00 Hrs, the response time can be
extended up to 04 (four) hours. On abnormal cases and for
occurrences in long holidays, the maximum allowable response time
period shall be 12 (twelve) hours from the time of report of fault by the
first party.
If the fault can not be removed by the assistance of contractors local
office, the contractor shall arrange necessary expatriate personnel
within the time period specified in the contract.
If the fault removal involves changing of spares/ cards/ modules, such
changes will be made from the local inventory within 4 (four) hours of
detection of such requirement.
The procedures for removal of faults shall be as follows :
a)
b)
c)
d)
viii)
ix)
x)
xi)
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If the fault is of minor nature and has not caused any stoppage
of service by the relevant equipment, the second party will
rectify the fault within 12 (twelve) hours from the time of
reporting of the fault.
If the fault has caused stoppage of service by the relevant
equipment, the second party shall arrange to change the faulty
unit from its reserve stock and take away the faulty unit for
subsequent repair. Such replacement will be done within 6 (six)
hours from the reporting of the fault.
If the removal of fault involves assistance of expatriate
personnel, such personnel shall be made available within 7
(seven) days of detection of such requirement.
If the removal of fault involves import of any spares/ cards/
modules, the contractor shall conclude all requirements at its
own costs and make the relevant item(s) available in site within
15 (fifteen) days of detection of such requirement.
For cases where removal of fault involves phone-in and/ or local efforts
only for any delay in beyond 12 hours, the first party shall preserve the
right to impose financial penalty on the second party. Such penalty
shall be as per discretion of the first party.
For cases where removal of fault involves expatriate personnel and/ or
import of spares/ cards/ modules, for any delay in beyond 15 days, the
first party shall preserve the right to impose financial penalty on the
second party. Such penalty shall be as per discretion of the first party.
If such delays become regular phenomenon, the first party shall have
the right to terminate the contract and impose financial penalty on the
second party as per discretion of the first party.
The second party shall bear all costs related to such services, including
costs for spares & accessories, personnel, transportation, equipment
and logistics. However, BTCL may offer spaces to house the relevant
inventories.
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14)
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a)
b)
c)
50% (fifty percent) of the service amount for each year shall be
paid at the end of each half-yearly period of the maintenance
service period.
139
ANNEX- D
List of Deviation(s)
Reference to Tender
Document
Book #
Section
#
Automation
Clause
#
Complianc
e
Agreed/
Not Agreed
Reference to bidder's
document
Volume Chapter
#
#
Item
#
Remarks
of
Deviation
s
Pag
e
#
140