Rapid Eye Installation Guide

Rapid Eye
Multi-Media Digital Video Recorder
Installation Guide
Document 800-02607V3 Rev A 11/09
Installation Guide
Revisions
Issue
Date
Revisions
01/09
New Preliminary document, based on 800-02323, rev A for Rapid Eye V8.1.
V1 Rev A
04/09
Document updated from previous version for latest software build and improved reader
usability.
V2 Rev A
05/09
Document updated for the RE3 Phase 2 software release. Features such as simplex
audio, the virtual keyboard, archival policies and logs have all been added or updated.
V3 Rev A
11/09
Document updated for the latest Rapid Eye V9.0 software release (12/09). New features
include: full LocalView on Active Alert units, the ability to disable LocalView, and the
option to set the bandwidth throughput as High/Low.
All drawings of the back panel connections are updated to reflect new back panel.
Rapid Eye Multi-Media DVR Installation Guide
About This Document

This document introduces the Rapid Eye Multi-Media Digital Video Recorder. It covers
how to install and prepare the Rapid Eye Multi-Media Digital Video Recorder for use.
This document is intended for installers.
Overview of Contents
This document contains the following chapters and appendixes:
Chapter 1, Introduction, introduces you to your Rapid Eye unit.

Chapter 2, Installation, provides procedures for installing the Rapid Eye unit, its
components, and configuring your network settings.
Chapter 3, Quick Test for Remote Video, describes a quick test to confirm that all the
Rapid Eye hardware and software is working properly.
Chapter 4, Audio, identifies procedures to check for audio interference and to
monitor and record audio data.
Chapter 5, Site Hardware, shows how to add hardware to a Multi-Media DVR and
then use the software to configure the hardware.
Appendix A, Frequently Asked Questions, reports solutions to frequently asked
questions.
Appendix B, Cabling, offers cabling options and length limits.
Appendix C, Site Information Checklists, presents checklists that may be useful to
the installers.
Cautions and Warnings
Document 800-02607V3 Rev A

11/09
Caution
This equipment is ONLY designed to be mounted and operated in

a horizontal position.
Installation and servicing should be performed only by qualified and experienced

technicians, to conform to all local codes and to maintain your warranty.
WEEE (Waste Electrical and Electronic Equipment). Correct disposal of this
product (applicable in the European Union and other European countries with
separate collection systems). This product should be disposed of, at the end of
its useful life, as per applicable local laws, regulations, and procedures.
FCC Compliance Statement

Information to the User: This equipment has been tested and found to comply with the
limits for a Class B digital device. Pursuant to Part 15 of the FCC Rules, these limits are
designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference. For example, try reorienting or relocating the receiving antenna,
increasing the separation between the equipment and receiver, or connecting the
equipment to an outlet on a different circuit.
Caution
Changes or modifications not expressly approved by the party

responsible for compliance could void the users authority to
operate the equipment.
FCC Part 68
This equipment complies with Part 68 of the FCC rules. You must provide this information
to the telephone company when requested:
Registration number: AC3MD00BPCMODM
6
REN: 00B
This equipment uses a USOC jack: RJ11.
This equipment may not be used on telephone-company-provided coin service.
Connection to party lines is subject to state tariffs.
Industry Canada
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numrique de classe B est conforme la norme NMB-003 du Canada.
NOTICE: This equipment meets telecommunications network protective, operational and
safety requirements as prescribed in the appropriate Terminal Equipment Technical
Requirements document(s). This is confirmed by marking the equipment with the Industry
Canada certification number. The Department does not guarantee the equipment will
operate to the user's satisfaction.
Before installing this equipment, users should ensure that it is permissible to be
connected to the facilities of the local telecommunications company. The equipment
must also be installed using an acceptable method of connection. The customer should
be aware that compliance with the above conditions may not prevent degradation of
service in some situations.
Repairs to certified equipment should be coordinated by a representative designated by
the supplier. Repair or alteration made by the user to this equipment, or equipment
malfunctions, may make the telecommunications company request the user disconnect
the equipment.
Users should ensure for their protection that the electrical ground connections of the
power utility, telephone lines and internal metallic water pipe if present, are connected
together. This precaution may be particularly important in rural areas.
Caution
Users should not attempt to make such connections themselves

but should contact the appropriate electric inspection authority, or
electrician, as appropriate.
Manufacturers Declaration of Conformance

Honeywell Video declares that HRv16wxxyzzz Rapid Eye Multi-Media remote units are in
conformity with Council Directives:
2004/108/EC (EMC), 2006/95/EC (Product safety), and 95/5/EC (R&TTE).

11/09
These EuroNorms and harmonized standards were applied:
EN61000-6-3: 2001 Emission standard for residential environments (EN55022 Class

B);
EN50130-4: 1996 + A1: 1998 Alarm/security immunity requirements;
EN60950-1: 2006, Safety of ITE;
EN61000-3-2: 2006, Power-line Harmonics;
EN61000-3-3: 1995, Flicker;
TBR-21 (CTR-21) for PSTN and PBX.
Specification Summary
Specification
Description
Operating
Environment
Temperature
40F to 104F (+5C to +40C), EN 50130-4 Environmental Class 1
Power
100 - 240 V~, 50 / 60 Hz, auto-ranging
Heat dissipation
620 BTU/hr
Interface
Cable requirement Cables included with the unit are listed in Table 2-1, on page 23.
Other connectors: BNC (video IN/OUT, public display), PC mouse,
PC keyboard, RJ-11 (dial-up), RJ-45 (LAN), USB, audio card
(OUT/MIC IN), screw terminal connectors (ALARM & CONTROL),
and custom RJ-45 (serial ports).
Network access
Auto-sensing for 100BaseT or 10BaseT. LAN/WAN use through

DSL or cable.
Modem
Internal. Programmable. Complies with FCC (ACTA) Part 68,

Industry Canada, TBR-21 - Public Switched Telephone Network
(PSTN) and Private Branch Exchange (PBX).
Local video output Television monitor, for public display.

VGA monitor, for operation and/or public display.
DVD-RW drive
For unit upgrade and/or duplicating and distributing video clips.
Approvals
UL 60950-1
ETL listed for US and Canada (cETLus)
EN 60950-1
CE report, CB scheme report and certificate
EN 50130-4
Security system immunity requirements (UPS required)
EN 61000-6-3
RF emissions, residential environments (EN 55022 Class B)
Caution
This equipment shall be connected to an earthed mains outlet.
Caution
Do NOT remove or defeat the ground pin of the 3-prong electrical

plug.
Warranty and Service

Subject to the terms and conditions listed on the Product warranty, during the warranty
period Honeywell will repair or replace, at its sole option, free of charge, any defective
products returned prepaid.
In the event you have a problem with any Honeywell product, please call Customer
Service at 1.800.796.CCTV for assistance or to request a Return Merchandise
Authorization (RMA) number.
Be sure to have the model number, serial number, and the nature of the problem available
for the technical service representative.
Prior authorization must be obtained for all returns, exchanges, or credits. Items shipped
to Honeywell without a clearly identified Return Merchandise Authorization (RMA)
number may be refused.
Related Documents
This document is a necessary prerequisite for understanding the Honeywell Rapid Eye
Multi-Media DVR. For more information, please refer to the documents listed in the table
below (included on the Documentation CD that came with your Rapid Eye unit). Find the
latest versions of these documents on the Honeywell Video website (see
www.honeywellvideo.com/products/recorders/).
Document title
Description
Rapid Eye Multi-Media Digital

Video Recorder System
Administrator Guide
This guide is written for system administrators of Rapid Eye Multi-Media

DVRs. This guide covers setting up and managing single and multiple DVR
systems, both locally and remotely.

Video Recorder Remote View
Operator Guide
This guide is written for remote operators of Rapid Eye Multi-Media DVRs.
This guide covers using the View application to view live and recorded
video, search for recorded motion, event, and alarm video, make video
clips, and set up site tours.

Video Recorder System Common
Operator Guide
Written for the security operator who uses the software for daily
surveillance tasks, including live monitoring of events and alarms, and
after-the-fact event searching.
Rapid Eye Multi-Media DSP Quick

Start Guide
This guide is a quick reference for setting up a new Honeywell Rapid Eye
DVR system.

11/09
Typographical Conventions
This document uses the following typographical conventions:
Font
What it represents
Example
Helvetica
Keys on the keyboard
Press Ctrl+C
Lucida
Values of editable fields that are mentioned in the

The Time from field can be set to
body text of the document for reference purposes,
Hours:Minute:Seconds.
but do not need to be entered as part of a procedure
Text strings displayed on the screen
The message Unauthorized displays.
Syntax
(object) entered
Swiss721 BT Bold Words or characters that you must type. The word
enter is used if you must type text and then press
the Enter or Return key.
Italic
10
Enter the password.
Menu titles and other items you select
Double-click Open from the File menu.
Buttons you click to perform actions
Click Exit to close the program.
Placeholders: words that vary depending on the

situation
user name
Cross-reference to external source
Refer to the System Administrator Guide.
Cross-reference within document
See Chapter 2, Installation.
Contents
About This Document . . . . . . . . . . . . . . . . . . . . . . .
Overview of Contents. . . . . . . . . . . . . . . . . . . . . .
Cautions and Warnings . . . . . . . . . . . . . . . . . . . .
FCC Compliance Statement . . . . . . . . . . . . . . . . . .
FCC Part 68 . . . . . . . . . . . . . . . . . . . . . .
Industry Canada . . . . . . . . . . . . . . . . . . .
Manufacturers Declaration of Conformance. . . . . . . . . .
Specification Summary . . . . . . . . . . . . . . . . . . . . .
Warranty and Service. . . . . . . . . . . . . . . . . . . . . .
Related Documents . . . . . . . . . . . . . . . . . . . . . .
Typographical Conventions . . . . . . . . . . . . . . . . . .
1
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. . . . .5
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Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
LocalView and View Software . . . . .
Connecting Cameras . . . . . . . . . .
Communications . . . . . . . . . . . .
Powering the Multi-Media DVR . . . . .
Configuring the Multi-Media DVR . . .
Next Steps . . . . . . . . . . . . . . .
Operating the DVR Remotely .
Storage Estimator. . . . . . .
Background Information . . .
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. 19
. 20
. 20
. 21
. 21
. 21
. 21
. 22
. 22
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Unpack Everything . . . . . . . . . . . . . . . . . . . . . . . .
Overview of the Installation Procedure . . . . . . . . . . . . . .
Recording the Installation Details . . . . . . . . . . . . . . . . . . . . .
Rear Panel Connections . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting a Camera . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rapid Dome or Rapid Dome Gold Dome Systems . . . . . . .
Detachable Camera I/O. . . . . . . . . . . . . . . . . . . . . .
Securing a Camera . . . . . . . . . . . . . . . . . . . . . . . .
Powering the Multi-Media DVR . . . . . . . . . . . . . . . . . . . . . . .
Powering Up . . . . . . . . . . . . . . . . . . . . . . . . . . .
Powering Down . . . . . . . . . . . . . . . . . . . . . . . . . .
Unit Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rapid Eye Unit Installation Environment . . . . . . . . . . . . . . . . . .
Setting Up LocalView . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Availability of LocalView on V9 DVRs Offering Video Analytics .
Availability of LocalView on V8.1 DVRs Offering Video Analytics
Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting the USB Mouse and Optional Keyboard to the DVR
Using LocalView to Modify the IP Address of the DVR . . . . . . . . . .

11/09
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. 23
. 23
. 24
. 25
. 25
. 26
. 27
. 27
. 28
. 28
. 29
. 30
. 30
. 30
. 32
. 32
. 32
. 32
. 33
. 33
11
Contents
Using the Virtual Keyboard . . . . . . . . . . . . . . .

Common Network . . . . . . . . . . . . . . . . . . .
Dynamic Host Configuration Protocol Using DNS . . .
Dynamic Host Configuration Protocol Without DNS . .
Network Address Translation Using an Internet Router
Testing a Network Connection in the Field. . . . . . .
Dial-up Connection . . . . . . . . . . . . . . . . . . . . . . . .
DVR Internal Modem Default Settings . . . . . . . . .
Testing a Dial-Up Connection in the Field . . . . . . .
Beeping from the DVR When an Alarm is Triggered. . . . . . .
Upgrading the Software of a DVR Onsite . . . . . . . . . . . .
Use of Media by the DVR, for Clip Distribution. . . . . . . . . .
3
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. 34
. 35
. 35
. 36
. 36
. 37
. 37
. 38
. 38
. 39
. 39
. 40
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. 41
. 41
. 42
. 43
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. 45
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. 47
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. 50
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. 50
Site Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Securing a Multi-Media DVR . . . . . . . . . . . . . . . . . . . .
Connectors for Serial Communications on Ports 1 to 8 .
DVR Hard Disk and S.M.A.R.T. . . . . . . . . . . . . . . . . . . .
Hard Disk Report . . . . . . . . . . . . . . . . . . . . .
Removing a Drive in the DVR . . . . . . . . . . . . . . .
Hardware Options . . . . . . . . . . . . . . . . . . . . . . . . .
Public Display Monitor . . . . . . . . . . . . . . . . . . . . . . .
Using LocalView for Public Display. . . . . . . . . . . .
Connecting a PTZ Dome . . . . . . . . . . . . . . . . . . . . . .
ACUIX Camera . . . . . . . . . . . . . . . . . . . . . .
Many PTZ Domes on One Serial Communications Line .
Configuring PTZ . . . . . . . . . . . . . . . . . . . . .
Alarm Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting an Alarm Sensor . . . . . . . . . . . . . . .
Inputs for Sensors . . . . . . . . . . . . . . . . . . . . . . . . .
Configuration Using View Software. . . . . . . . . . . .
Technical Notes. . . . . . . . . . . . . . . . . . . . . .
Control Outputs. . . . . . . . . . . . . . . . . . . . . . . . . . .
System Monitoring . . . . . . . . . . . . . . . . . . . . . . . . .
Connection to an Alarm Panel . . . . . . . . . . . . . .
Fault Relay Hardware . . . . . . . . . . . . . . . . . . .
Fault Relay Setup . . . . . . . . . . . . . . . . . . . . .
12
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Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Audio at a Multi-Media Site . . . . . . . . . . .
Checking For Audio Interference . . .
Audio for Operators. . . . . . . . . . . . . . .
Sending and Receiving Audio Offsite
Monitoring and Recording Audio . . .
Enabling Talking to a Site . . . . . .
Onsite Audio Using LocalView . . . . . . . . .
Disabling Audio for LocalView . . . .
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Quick Test for Remote Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Software for the Remote Operation of Rapid Eye DVRs .
Checklist for Admin Software . . . . . . . . . .
Checklist for View Software. . . . . . . . . . .
Obtaining Live Video . . . . . . . . . . . . . . . . . . .
Avoiding Installation Problems for Video. . . . . . . . .
Spot-Checking Recorded Video . . . . . . . .
Calibrating Tamper Detection for Cameras . . . . . . .
Calibrating Rows of Mobile Objects . . . . . .
Firewall Reference . . . . . . . . . . . . . . . . . . . .
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. 51
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. 57
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. 60
. 61
Alarm When Disabling Video Recording

Temperature . . . . . . . . . . . . . .
Response Schedule . . . . . . . . . .
Point-of-Sale Hardware . . . . . . . . . . . . . .
NetPIT and PIT Devices. . . . . . . . .
Port Use Restrictions . . . . . . . . . . . . . . .
Internal Port: Internal Modem. . . . . .
Appendix A
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. 62
. 62
. 62
. 63
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. 64
. 64
Frequently Asked Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Supporting an Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Appendix B
Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Coaxial Cable . . . . .
Triaxial Cable . . . . .
Grounding . . . . . .
Electrical Interference
Appendix C
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. 67
. 68
. 68
. 68
Site Information Checklists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Organization . . . . . . . . . . . . . . . . .
Site Definition . . . . . . . . . . . . . . . . .
Communications to DVR . . . . . . . . . . .
Communications from DVR to Alarm Station.
Audio . . . . . . . . . . . . . . . . . . . . .
Video Camera Configuration . . . . . . . . .
Sensor Hardware . . . . . . . . . . . . . . .
Control Outputs . . . . . . . . . . . . . . . .
Serial Ports . . . . . . . . . . . . . . . . . .
Point-of-Sale (POS) Hardware . . . . . . . .
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. 69
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. 75
. 76
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

11/09
13
Contents
14
Figures
Figure 1-1
Standard Connections: Telephone Line (TELCO) or Network (LAN) . . . . . . . . . . . . . 20
Figure 2-1
Rear Panel Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Figure 2-2
Camera Connections to DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Figure 2-3
Removing the Camera Input/output (I/O) Connectors . . . . . . . . . . . . . . . . . . . . 28
Figure 2-4
Plugging in a Multi-Media DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Figure 2-5
Powering Up the DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Figure 2-6
Rapid Eye Unit Air Circulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Figure 2-7
Accessing the Network Settings Using LocalView . . . . . . . . . . . . . . . . . . . . . . 33
Figure 2-8
The Virtual Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Figure 2-9
LocalView Panel for Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Figure 2-10
LocalView Network Settings with DHCP. . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Figure 2-11
LocalView Panel for Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Figure 2-12
TELCO Port Used for Dial-up Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Figure 3-1
Desktop Icon for the Admin Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Figure 3-2
Running a Maintenance Session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Figure 3-3
Select a Site on the Sites Tab, then Click Live . . . . . . . . . . . . . . . . . . . . . . . . 43
Figure 3-4
DVR Base IP Ports: Remote Connection and Alarm Station . . . . . . . . . . . . . . . . . 46
Figure 4-1
Audio Input to Multi-Media DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Figure 4-2
Connecting Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Figure 4-3
Audio Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Figure 5-1
Pin Order on Serial Ports 18 of a DVR, and RJ45 Connector . . . . . . . . . . . . . . . . 52
Figure 5-2
Removing a Drive on a Rapid Eye DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Figure 5-3
Serial Ports 1 to 8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Figure 5-4
Input Configuration During a Maintenance Session . . . . . . . . . . . . . . . . . . . . . 58
Figure 5-5
Connecting the DVR FAULT RELAY to an External Alarm Panel . . . . . . . . . . . . . . . 60
Figure 5-6
System Tab Options for Monitoring the DVRs . . . . . . . . . . . . . . . . . . . . . . . . 61
Figure 5-7
Events Outputs Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Figure 5-8
Serial Ports For POS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Figure 5-9
Cash Registers Connected to a Honeywell PIT . . . . . . . . . . . . . . . . . . . . . . . . 63

11/09
15
Figures
16
Tables
Table 2-1
Contents of Rapid Eye Hardware Kit 100-01205 . . . . . . . . . . . . . . . . . . . . . . . . 23
Table 2-2
Rear Panel Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Table 2-3
Default Settings of the Internal DVR Modem . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Table 2-4
Media Options for Video Clips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Table 3-1
Default Transmission Control Protocol (TCP) Ports . . . . . . . . . . . . . . . . . . . . . . 45
Table 5-1
Wiring an RJ45 Cable for Serial Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Table 5-2
PTZ Drivers for Controllers and Domes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Table 5-3
Sensor Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Table A-1
Installation FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Table B-1
Recommended Maximum Length of Coaxial Cable . . . . . . . . . . . . . . . . . . . . . . 67
Table B-2
Coaxial Cable Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

11/09
17
Tables
18
1
Introduction
This chapter provides an overview of a typical Rapid Eye Multi-Media DVR installation
process:
Connecting cameras to your Rapid Eye Multi-Media DVR

Connecting the Multi-Media DVR to a network, telephone line, or both
Configuring the Multi-Media DVR
Note
Experienced installers may wish to go directly to Chapter 2, Installation and/or

Chapter 5, Site Hardware.
LocalView and View Software

A Multi-Media DVR can be operated:
Without a personal computer (PC). Connect a VGA monitor and mouse directly to
the DVR to use LocalView, onsite.
With a PC, for remote access using View and Admin software. For more information,
see Chapter 2, Installation.
Note
Installers need to use LocalView briefly to change the IP Address of the DVR.
Availability of LocalView on V9 DVRs Offering Video Analytics

LocalView is now fully supported by Rapid Eyes latest V9 software. Earlier V9 software
cannot access full LocalView features; only network configuration is available (as in Using
LocalView to Modify the IP Address of the DVR on page 33).
Visit www.honeywellvideo.com/support/downloads/downloads_dvr.html to download the
latest Rapid Eye software.

11/09
19
Introduction

On Rapid Eye V8.1 units offering Video Analytics, LocalView can only be used to change
the units network settings (as in Using LocalView to Modify the IP Address of the DVR on
page 33). Use the Admin and View applications to monitor video and make all other
configuration changes (refer to the Rapid Eye Multi-Media Digital Video Recorder System
Administrator Guide and Rapid Eye Multi-Media Digital Video Recorder Remote View
Operator Guide for more information).
Connecting Cameras
Connect a coaxial cable of each camera (maximum 16) to the Multi-Media DVR. Connect
the first camera to Video Input In 1, the second to Video Input 2, and so on. For more
information, see Connecting a Camera, page 26, and Cabling on page 67.
Communications
Connect the Multi-Media DVR to a network, to a telephone line, or both. See Figure 1-1.
Figure 1-1
Standard Connections: Telephone Line (TELCO) or Network (LAN)

VIDEO connector on
camera to VIDEO
INPUT on DVR
Connect a telephone line to the

TELCO port and/or connect an
RJ45 (ethernet) cable to the
LAN port on the DVR
For more information, see Testing a Dial-Up Connection in the Field on page 38.
20
Powering the Multi-Media DVR

Honeywell recommends that you apply power to the Multi-Media DVR through an
uninterruptible power supply (UPS). For more information, see Powering Up on page 29.
Caution
In Europe, a UPS is required to meet EN50130-4 Euro Norm.
Configuring the Multi-Media DVR

Whether you plan to operate the DVR onsite (using LocalView) or remotely (using View
software via a network connection), you need to set up LocalView.
Note
For remote operations using only dial-up, you do not need to set up
LocalView.
Next Steps
The following chapters in this guide provide detailed procedures and reference materials,
starting with Chapter 2, Installation.
Operating the DVR Remotely

If you plan to perform a quick connection after the installation, to connect remotely to Rapid
Eye DVRs, you should refer to the Rapid Eye Multi-Media Digital Video Recorder System
Administrator Guide, and the Rapid Eye Multi-Media Digital Video Recorder System
Common Operator Guide, for the necessary procedures.

11/09
21
Introduction
Note
After installing the Rapid Eye software, documentation about Rapid Eye
Multi-Media (REM) is available at the operators PC. Click Start All
Programs Rapid Eye Multi-Media 9.0 Documentation REM
publication title (choose the document you want to view).
You can also consult the Rapid Eye Multi-Media Digital Video Recorder Remote View
Operator Guide, which offers more procedures and reference material.
Web Site
To learn more about Honeywell products that can be used with your Multi-Media system or
to consult our library of user documentation, go to www.honeywellvideo.com.
Storage Estimator
The Storage Estimator is installed along with the Rapid Eye Software. To run the storage
estimator, install the Rapid Eye software, and then:
1.
Select the Start menu All Programs Rapid Eye Multi-Media 9.0.
2.
Click Storage Estimator.
3.
Click OK on the About Storage Estimator window that appears.
4.
Change the recording options in the Estimator, as needed, and click Apply Options
to obtain an estimate of your systems storage capacity.
See the Rapid Eye Multi-Media Digital Video Recorder System Administrator Guide,
for more information on the storage estimator.
Background Information
22
Caution
Effective video feeds are a major component of any CCTV system.

Planning for camera position, distance from subject, angle and lighting
can be as critical as operating your Multi-Media DVR. For audio: planning
microphone position, distance from subject and alarm bells can also be
critical. Consult your camera and audio suppliers for optimal hardware
setup.
Caution
In LocalView, if the language settings are changed more than fifty (50)
times, Honeywell recommends rebooting the Rapid Eye DVR.
2
Installation
This chapter provides procedures for installing a Rapid Eye Multi-Media DVR system in
the field.
Before You Begin

It is important that you follow the procedures in this chapter in the order listed. Please read
this guide carefully before starting the installation. Keep this guide for future reference.
Caution
This equipment is ONLY designed to be mounted and operated in a

horizontal position.
Unpack Everything
Check that the items received match those listed on the order form and packing slip. The
items you receive will depend on your unique system requirements. Your kit can include:
Table 2-1
Contents of Rapid Eye Hardware Kit 100-01205
Itema
Part #
Power Cord
P8137
Rack ears, brackets and screws, for optional DVR mounting
SARE2EARS
Network CAT5 cable, RJ45 connections, 2 m length
K9530
Modem cable, RJ11
CB00173
Terminal block plug for FAULT RELAY, 4 positions, 3.5 mm
K9531-4
6 Terminal block plugs for ALARM inputs and CONTROL

outputs, 8 positions, 3.5 mm
K9531-8
Screwdriver, slim, for terminal blocks
K9536
Mouse, two-button, USB connector
100-01280

11/09
23
Installation
Table 2-1
Contents of Rapid Eye Hardware Kit 100-01205 (contd)
Itema
Part #
Mouse pad
K0007V1
CD, Rapid Eye Multi-Media software
100-01420
Documentation CD, includes all documents needed for your unit
100-01429
One of each is provided, unless otherwise noted.
Unpack the DVR

1.
Open the box and remove the Multi-Media DVR, the power cord, and the other
contents of the box (see Table 2-1).
2.
Remove the plastic bag that surrounds the DVR.
3.
Store the box and packaging materials.
Caution
Do not remove factory seals on a Rapid Eye Multi-Media DVR. Doing so will
void your warranty.
There are no user-serviceable parts inside.
Damaged Unit or Missing Goods

In the unlikely event that the DVR is damaged, or parts are missing:
1.
Make a note of the DVR serial number, located on a sticker on the bottom of the DVR.
2.
Call your Rapid Eye supplier to describe the problem. The supplier will ask for the
DVR serial number and will assign a Return Merchandise Authorization (RMA)
number.
3.
Make a note of the RMA.
4.
Repack the DVR in its box, along with the other contents.
5.
Prominently display the RMA on the shipping carton.
6.
Return the packaged DVR to the location specified by your supplier.
Overview of the Installation Procedure

After unpacking the DVR:
24
1.
Connect one or more cameras to the DVR.
2.
According to the communications that you plan to use, connect the DVR to a
telephone line, your network, or both.
3.
Power up the camera(s) and the DVR.
4.
For network connections, assign a TCP/IP Address to the DVR using:
5.
The LocalView interface

A Mouse (included)
A Monitor (not included)
Field-test the connection to the DVR.
Field technicians tasked with the initial steps of an installation will find these steps
expanded and explained in more detail in Connecting Cameras, page 20, and
Communications, page 20.
Recording the Installation Details

As you start connecting hardware to the Multi-Media DVR, Honeywell recommends that you
make a record of system information (such as IP address) with the site information checklist
(provided in Appendix C). Include a record of the hardware connected to the DVR and
changes to the Rapid Eye site configuration using LocalView.
Rear Panel Connections

Figure 2-1 shows the rear panel connections and Table 2-2 describes the connections.
Figure 2-1
Rear Panel Connectors

Video inputs and outputs, for cameras
Communication ports

11/09
Alarm and control

connectors
Switching outputs,
for video monitors
Serial ports 1~8
25
Installation
Table 2-2
Rear Panel Connectors
Connector label
Description
VIDEO INPUTS
BNC connectors for video signal cable. A Multi-Media DVR has 16 video input connections.
VIDEO OUTPUTS
BNC connectors to relay a video feed to either a CCTV, NTSC or PAL monitor, VCR, or other
device. The outputs are capped for delivery.
MONITOR OUTPUT 1
BNC connector; can be set to produce a test pattern or a camera tour.
MONITOR OUTPUT 2
BNC connector; inoperative for this release.
VGA PORT
For an optional VGA monitor (not supplied).
DVI-D PORT
DISABLED, use a VGA monitor.
MOUSE
For a standard mouse (not supplied). Use the USB port on the DVR for the USB mouse
(supplied).
KEYBOARD
For a standard keyboard (not supplied).
TELCO
RJ11 connector to the modem of the Multi-Media DVR.
USB PORTS
Can be used for USB devices such as the supplied USB mouse.
LAN
RJ45 connector to 10/100 BT network card in the DVR.
AUDIO IN/OUT
Sound card connectors.
NOT USED
DISABLED; use AUDIO IN.
ALARM INPUTS
Screw terminal connectors for input and ground connection. Interface with devices such as
alarms. TTL type: minimum high level of +2.4 volts; maximum low level of +0.4 volts.
CONTROL OUTPUTS
Screw terminal connectors for output and ground connection. Control I/O must be
referenced to the ground of the Multi-Media DVR. Interface with devices such as: lights,
sirens, locks, and so on. TTL type. The outputs do not directly drive devices; they control
relays that do so.
SERIAL PORT 18
RJ45 connectors on port 1 to 8. Each port includes a built-in converter for RS485, RS422 or
RS232 communication.
Connecting a Camera
Caution
26
Power down the DVR before connecting hardware to it. See Powering the
Multi-Media DVR on page 28.
Figure 2-2
IN
Camera Connections to DVR
IN
2
1
OUT
OUT
Connect the camera sequentially; that is, connect the first camera to VIDEO IN 1, the
second camera to VIDEO IN 2, and so on.
The BNC connectors low signal loss, ease of twist-on installation, and small size, make it
a common connector for CCTV connections. Honeywell recommends using a solder- or
crimp-type connector.
Video is quite sensitive to bad connectors; do not use screw-type connectors. These can
seriously compromise the performance of your DVR.
Rapid Dome or Rapid Dome Gold Dome Systems

With Rapid Dome or Rapid Dome Gold dome systems, using twisted pair transmission,
Honeywell recommends that passive-to-passive transmission distances be no more than
500 feet (154 meters). For greater distance, please use an active receiver such as an
HUTP652R.
Detachable Camera I/O

A detachable sub-panel is used for mounting the camera input/output (I/O) connectors and
monitor outputs. This is convenient for swapping the DVR with another without having to
disconnect cameras.

11/09
27
Installation
Figure 2-3
Removing the Camera Input/output (I/O) Connectors

Thumb screws for sub-panel
1.
Power down the DVR.
2.
At the back of the panel, unscrew the two thumbscrews (see Figure 2-3).
3.
Pull the panel straight out to avoid bending pins of the connectors inside.
Securing a Camera
Forethought about poor camera angles and the possibility of tampering with cameras or
vandalism can help provide optimal gathering of evidence, for corporate use, or use of
video in a court of law. See Avoiding Installation Problems for Video on page 43.
Powering the Multi-Media DVR

Multi-Media DVRs can auto-range: 100-240 V~, 50 / 60 Hz.
Caution
This equipment shall be connected to a grounded (earthed) outlet.

Do NOT remove or defeat the ground pin of the 3-prong electrical plug.
For many cameras in a permanent installation, you can use a power supply such as an
HPTV2404UL (4 cameras) or HPTV2416UL (16 cameras).
A Multi-Media DVR should be connected to a dedicated ground circuit. The outlet and
breaker box should be marked as such. With the exception of an optional line-conditioner
and an uninterruptible power supply (UPS), nothing else should be plugged into this circuit.
28
Caution
Brownouts and voltage spikes can cause the DVR to reboot or

malfunction. Honeywell recommends that you use a line-conditioner, and
for short power failures, a UPS.
To allow time for a safe, manual power-down, a line-conditioning UPS is recommended for
a Multi-Media DVR and the cameras connected to the DVR. The UPS should guarantee 350
watts of power for each Multi-Media DVR, for at least 30 minutes. In Europe, a UPS is
required to meet EN50130-4.
Powering the cameras from a UPS ensures that the Multi-Media DVR can continue to record
video during a power outage, whether the outage is due to your utility or to a security
violation.
Figure 2-4
Plugging in a Multi-Media DVR

VIDEO connector on
camera to VIDEO
INPUT on DVR
Connect power
supply from camera
to UPS
Connect power
supply from UPS
to DVR
Powering Up
During the two minutes that the DVR needs to initialize, it is good practice to not turn it off
(see Unit Recovery, page 30). The end of the initialization is signaled by a double-beep from
the DVR.
1.
Plug the Multi-Media DVR and its cameras into a power source, preferably an
uninterruptible power supply (UPS).
2.
Turn on camera(s) and other hardware connected to the DVR.
3.
Press the power switch on the front of the Multi-Media DVR.
Note

11/09
Honeywell recommends that you power the cameras before powering the
Multi-Media DVR.
29
Installation
Figure 2-5
POWER
UP TO 5 SEC
Powering Up the DVR
READY
ALARM
HDD
Rapid Eye V9-DSP

SW V9.0.12
This panel is available by

unlocking the front panel. The
READY, ALARM, and HDD LEDs
show through the front panel.
Lock
READY
ALARM
HDD
TM
Powering Down
1.
Press and hold the power switch on the front of the DVR for up to five seconds.
2.
Unplug the Multi-Media DVR from the uninterruptible power supply (UPS) or wall
outlet.
3.
Power down the camera(s) and other hardware.
4.
Power down the UPS, if in use.
Unit Recovery
Unit recovery is an internal diagnostic that seldom occurs and cannot be interrupted, even
by powering down the DVR. A unit recovery can take many hours, even dozens of hours on
DVRs with a large storage capacity. If unit recovery occurs repeatedly, contact Honeywell
Technical Support (see the back cover of this manual for contact information).
Rapid Eye Unit Installation Environment

Installation of the equipment in a partially or completely enclosed space (such as a
multi-unit rack or lock box) should be such that the amount of air flow required for safe
operation of the equipment is not compromised.
30
Caution
If the unit is installed in a closed or multi-unit rack assembly, the operating

ambient temperature of the rack environment may be greater than room
ambient. Therefore, consideration should be given to installing the
equipment in an environment compatible with the maximum ambient
temperature (Tma) specified by the manufacturer.
The following guidelines must be followed when installing your Rapid Eye unit:
Mount the Rapid Eye unit in a horizontal position.

There must be at least 1 inch of clear, unobstructed space around the front, rear and
sides of the unit (see Figure 2-6) to allow for sufficient air flow around the Rapid Eye
unit during operation.
Intake and exhaust vents in the enclosure should align with the intake and exhaust
vents on the Rapid Eye unit to maintain proper air flow (see Figure 2-6).
During operation, the maximum ambient temperature measured directly at the air
intake vent of the Rapid Eye unit must never exceed the maximum operating
temperature of 104F (40C).
Figure 2-6
Leave at least 1 inch
of clearance between
the Rapid Eye unit
and the inside walls
of the enclosure.
Rapid Eye Unit Air Circulation

Exhaust and intake
vents on the Rapid
Eye unit and
enclosure should line
up for proper air
circulation.
Cable space required at the back of the unit.
The temperature at the

Rapid Eye unit intake
vent must never
exceed 104F (40C).
There are exhaust

vents on both the
side and front of your
Rapid Eye unit.
1 inch
Caution

11/09
Units that are operating in an environment where the ambient temperature

measured at the intake vent is greater than 104F (40C) are not covered
by Honeywell warranty.
31
Installation
Caution
Moisture condensation could damage the DVR. Be aware of possible

moisture condensation when using the unit in a humid area, or in areas
where the temperature fluctuates. Also be aware of possible condensation
when moving units between rooms with extreme temperature changes.
Setting Up LocalView
A PC mouse (included) and PC monitor (not included) are needed when using LocalView
to operate a Rapid Eye Multi-Media DSP DVR. LocalView is available while the DVR is
running.
Availability of LocalView on V9 DVRs Offering Video Analytics

LocalView is now fully supported by Rapid Eyes latest V9 software. Earlier V9 software
cannot access full LocalView features; only network configuration is available (as in Using
LocalView to Modify the IP Address of the DVR on page 33).
Visit www.honeywellvideo.com/support/downloads/downloads_dvr.html to download the
latest Rapid Eye software.

On Rapid Eye V8.1 units offering Honeywell Video Analytics (HVA), LocalView can only be
used to change the units network settings (as in Using LocalView to Modify the IP Address
of the DVR on page 33). Use the Admin and View applications to monitor video and make
all other configuration changes (refer to the Rapid Eye Multi-Media Digital Video Recorder
System Administrator Guide and Rapid Eye Multi-Media Digital Video Recorder Remote
View Operator Guide for more information).
Monitor
VGA For using LocalView, a VGA monitor can be plugged directly to the Multi-Media DVR.
NTSC To use LocalView on an NTSC monitor, you need a VGA-to-NTSC converter.
On-screen text may be harder to read on such equipment than on a VGA monitor.
PAL To use LocalView on a PAL monitor, you need a VGA-to-PAL converter. On-screen
text may be harder to read on such equipment than on a VGA monitor.
32
Caution
Do not place a monitor or any other equipment directly on top of the

Multi-Media DVR.
Connecting the USB Mouse and Optional Keyboard to the DVR

A PC mouse (included) and PC monitor (not included) are needed when using LocalView
to operate a Rapid Eye Multi-Media DSP DVR. A PC keyboard (not included) is optional.
1.
Connect the mouse to a USB port at the front or rear of the Multi-Media unit.
2.
The USB ports on the front and rear of the DVR can also be used to connect a USB
flash drive (commonly called a memory stick) and/or a USB keyboard (not included).
The USB flash drive can be used for storing video clips.
Using LocalView to Modify the IP Address of the DVR

If a remote network connection is needed, configure the IP Address of the DVR, using
LocalView, before setting-up a connection using the Admin application. Do so by using
LocalView, to either:
Access the network settings of the DVR

- or -
Use the Quick Setup Wizard

Figure 2-7

11/09
Accessing the Network Settings Using LocalView
33
Installation
Quick Setup Wizard

For a common network connection, changes to the IP address can be made using the
Quick Setup Wizard; refer to the Rapid Eye Multi-Media DSP Quick Start Guide. For Rapid
Eye DVRs offering HVA, or to setup a different type of network connection, see the
procedures on the next few pages; the Quick Setup Wizard and Help are not needed.
Remote Connection
After an IP address has been assigned to the DVR, a remote connection can be setup using
the Admin application. Refer to the Rapid Eye Multi-Media Digital Video Recorder System
Administrator Guide.
Note
For dial-up connections, LocalView is not needed to help set up a remote

connection.
Using the Virtual Keyboard

Use the virtual keyboard (Figure 2-8) to input text into LocalView fields.
Figure 2-8
34
The Virtual Keyboard
Common Network
Figure 2-9
LocalView Panel for Network Settings
If you are not using Dynamic

Host Configuration Protocol
(DHCP), enter the IP Address
for your unit manually.
164.178.32.1
1.
Using LocalView, enter the IP Address of the DVR (see Figure 2-9). Click
to open
the virtual keyboard (see Figure 2-8). Click the keyboard buttons to enter the IP
Address and click OK.
2.
Click Enter.
Dynamic Host Configuration Protocol Using DNS

Figure 2-10
LocalView Network Settings with DHCP
If you are using Dynamic Host

Configuration Protocol (DHCP) to
assign an IP Address for your unit,
select the Use DHCP check box.
1.
In Network Settings, enable DHCP on the Rapid Eye DVR (see Figure 2-10).
By default, the Site Name in LocalView shows REM[hyphen][DVR serial
number] and includes the leading zeroes. The DVR serial number is also printed on a
sticker affixed to the DVR.
If you change the Site Name, make a note of the new name, for setting up a remote
connection using the Admin software.
2.

11/09
Click Refresh.
35
Installation
Note
In LocalView, Site Name shows what can also be called the DVR computer
name or network name. In the Admin application, Site Name is not the same;
it is a label to identify the DVR when using the View application.
Timeout on Network Without DHCP

If DHCP is unavailable on your network, the DVR request for DHCP services times-out after
two minutes.
Dynamic Host Configuration Protocol Without DNS

1.
In the DVRs Network Settings, enable DHCP on the Rapid Eye DVR (see Figure 2-10).
The Site Name is not used in this type of connection.
2.
Click Refresh. Make a note of the IP Address assigned by DHCP.
3.
Contact your network administrator to reserve the IP address obtained in step 2.
Note
DHCP can change an address if it is not reserved, compromising future

attempts to connect to the DVR.
Network Address Translation Using an Internet Router

Match the DVR Gateway to the Internet Router Inside IP
1.
In Network Settings, use the virtual keyboard (

) to enter the DVR IP Address, as
given out by the Network Administrator of the remote LAN.
2.
In the Gateway field, use the virtual keyboard (

IP (see Figure 2-11).
3.
Click Enter.
) to enter the internet router inside
Router Source and Destination Ports

For the destination ports on the internet router, use the values in Table 3-1, page 45. The
source ports depend on how the remote connection is configured. For more information,
refer to:
36
The document provided with your internet router

The NAT setup section, Network Address Translation, Using an Internet Router, in the
Rapid Eye Multi-Media Digital Video Recorder System Administrator Guide.
Figure 2-11
LocalView Panel for Network Settings
164.178.32.1
Testing a Network Connection in the Field

To test a network connection, PING the DVR.
Dial-up Connection
Figure 2-12
TELCO Port Used for Dial-up Connection
Telco port
1.
Using a standard telephone cable with RJ11 connectors, plug one connector into the
TELCO port on the DVR (see Figure 2-12).
2.
Plug the other connector in a telephone outlet.

11/09
37
Installation
Note
Caution
Connect the DVR to a telephone line only if a dial-up connection is planned.
Power down the DVR before connecting hardware to it. See Powering Up
on page 29.
For Telco communication, a data-grade (fax) telephone line is preferable to a standard line.
Special features, such as call waiting, should not be available on a telephone line used by
a Multi-Media DVR.
Note
For dial-up connections, LocalView is not needed to help set up a remote

connection.
You are ready to power-up the camera(s) and the DVR. See Powering the Multi-Media DVR
on page 28.
DVR Internal Modem Default Settings

Table 2-3
Default Settings of the Internal DVR Modem
Field name
Value
TELCO Port
Internal or Port 1
Baud
115,200
Wait
60
Prefix
AT
Initialization
Dialing
Testing a Dial-Up Connection in the Field

Using a standard telephone line, dial the number used to reach the DVR modem, to listen
for an answer tone.
38
Beeping from the DVR When an Alarm is Triggered

When using LocalView on a DVR without Honeywell Video Analytics, you may set the DVR
to produce a beeping noise when alarms are triggered.
1.
Using LocalView, on the user menu, click Preferences.
2.
On the Unit tab, select Beep on Alarms.
3.
Click OK.
Upgrading the Software of a DVR Onsite

Onsite, you can upgrade a Multi-Media DVR equipped with a DVD drive, using the Upgrade
CD.
1.
Remove the front cover of the Multi-Media DVR. If the cover is locked, use the key
supplied with the DVR.
2.
Open the DVD drive.
3.
Place the CD identified as UPGRADE into the tray.
4.
Shut the DVD tray.
5.
While the CD-ROM remains in the DVR, power-down the DVR.
6.
Power-up the DVR.
7.
Check the blue LCD. As the DVR starts up, a set of messages appear:
Honeywell Startup Shell
*Do Not Restart* Upgrading Unit
Upgrade Complete. Restarting Unit
Honeywell Startup Shell
8.
The final message that appears depends on the upgrade and the DVR hardware.
When the software version is shown on the second line, the DVR is operational. The
DVD drive tray opens automatically.
9.
Remove the CD and shut the DVD drive tray.
10. Replace the front cover on the DVR.

11/09
39
Installation
Use of Media by the DVR, for Clip Distribution
Using LocalView
After making a clip of video onsite, you may distribute the clip either by:
Copying the clip to a USB memory stick.

Burning the clip to disc media, using the DVD drive on the Rapid Eye DVR. See
Table 2-4.
Table 2-4
Media Options for Video Clips
Media
Supported
CD R
CD RW
DVD R
DVD +R
DVD RW
DVD +RW
DVD RAM
Clip Size
A video clip file (including audio and data) can be as big as two gigabytes (2 GB). Refer to
the media documentation for the storage capacity of that media to hold a clip.
If the size of a clip exceeds the space available on the media, a warning message appears.
You can reduce the size of a clip by removing video feeds, or by shortening the clip.
Making and Copying a Clip from a PC Running View

Operators who make video clips offsite, using a PC running the View application, can copy
one clip or many, using the hardware on the PC.
LocalView Features on V9 DVRs Offering Video Analytics

LocalView is now fully supported by Rapid Eyes latest V9 software and can be used to
make clips (see Availability of LocalView on V9 DVRs Offering Video Analytics on page 32).
LocalView Features on V8.1 DVRs Offering Video Analytics

On Rapid Eye V8.1 units offering Video Analytics, LocalView cannot be used to make clips.
Only network configuration is available. Use the Remote View application to make clips for
distribution.
40
3
Quick Test for Remote Video
This chapter describes how to perform a quick test to confirm that all the hardware and
software is working and video is being received from DVRs at remote sites.
Your organizations Multi SA may need to establish that video can be obtained on an
operator PC, after Testing a Network Connection in the Field, page 37, or Testing a Dial-Up
Connection in the Field, page 38.
It is useful to establish that the hardware and software installations are in good working
order before securing the system with passwords, user accounts, and so on.
Software for the Remote Operation of Rapid Eye DVRs
Checklist for Admin Software

Figure 3-1
Desktop Icon for the Admin Application
Refer to the Rapid Eye Multi-Media Digital Video Recorder System Administrator Guide,
about using Admin software to:
Open the ports in your organizations firewall that are needed by Rapid Eye. See
Firewall Reference, page 45.
Install Rapid Eye Multi-Media (REM) software. How to install and use REM software
by Honeywell is explained in the Rapid Eye Multi-Media Digital Video Recorder
System Administrator Guide.
After installing Rapid Eye software, documentation about Rapid Eye Multi-Media
(REM) is available at the operator PC. Click Start All Programs Rapid Eye
Multi-Media 9.0 Documentation REM publication title (choose the
document you want to view).

11/09
41
While installing Rapid Eye software, users of Rapid Eye DVRs offering HVA have the
option of installing Honeywell Video Analytics (HVA) software, to use ActivEye (AE)
tools. After installing HVA software, ActivEye documentation is available at the
operator PC.
Click Start All Programs Honeywell Video Analytics Documentation
AE publication title (choose the document you want to view).
Create and log on to an empty Multi-Media central database (Multi db).

Name the Rapid Eye site.
Add connection information about the Rapid Eye site.
Checklist for View Software

Refer to the Rapid Eye Multi-Media Digital Video Recorder System Administrator Guide,
about using the View application to:
1.
Run View.
2.
Log on to the Multi db.
3.
Using View, run a Maintenance session at the Rapid Eye site, to check if the
connection is set up. After one Maintenance Session runs, the site is ready for further
configuration and operation.
4.
Check if the connected camera(s) in a powered ON state are showing video feeds.
5.
Set the time of the Rapid Eye DVR.

Figure 3-2
Select a site
to connect to
and click
Maintain
42
Running a Maintenance Session
Obtaining Live Video

Refer to the Rapid Eye Multi-Media Digital Video Recorder System Common Operator
Guide, about using View to run a Live session and obtain video.
Figure 3-3
Select a Site on the Sites Tab, then Click Live
Tear-away
Player
window
Player
toolbar
Image
from video
feed
Avoiding Installation Problems for Video

After a successful, quick connection, check the recorded video for hard-to-predict
situations. Changing environmental factors can compromise video at the source.

11/09
43
Spot-Checking Recorded Video

After a day or two, run a retrieval session to look for artifacts in recorded video, at every
half-hour or so, over a 24-hour period.
Sun The darkness of night or bright sunlight may indicate the need for changes in camera
position or lighting. For outdoor cameras, it can be worthwhile to run such spot checks
seasonally. Direct sunlight at short times during the day, such as daybreak, can interfere
with recording for cameras aimed east, as can sundown for cameras pointing west.
After use of PTZ A camera with the ability to pan, tilt and zoom can be set to respond in a
variety of ways after use and should be spot-checked. Run a Retrieval session to do so.
Scheduling The video archive can be spot-checked for recorded video when cameras are
scheduled to record it. Refer to Scheduling in the Rapid Eye Multi-Media Digital Video
Recorder System Administrator Guide.
Vandalism Tampering with cameras, the DVR or other hardware. This can be done by
damaging hardware directly or indirectly interfering (by spraying paint, fog or moving
objects in the way), or even through reconfiguration, using View software. Allow for access
to the DVR, if maintenance is required, yet prevent easy criminal tampering with the system.
Dew, frost or kitchen grease Check camera lenses, or windows between the camera and
the subject for transparency and cleanliness.
Darkness Without lighting or infrared cameras, indoor rooms and nighttime can make
cameras ineffective.
Cameras at an outside window In a room that remains lit during evenings, reflection from
the window can hamper or block visibility outside.
Opaque objects Even small objects can obstruct a camera when near, hampering an
operators view of a site. Large mobile objects, such as a truck also can be used to
compromise video of an event. Work around camera blind spots due to architecture, mobile
equipment, vehicle docking, construction and so on.
Power outage Even when plugged into a UPS, a prolonged power outage compromises
the recording of video.
Calibrating Tamper Detection for Cameras

Calibration of tamper detection requires that a Multi SA has set up tamper detection on a
camera to trigger an alarm or to be logged, and that an operator use LocalView or a remote
operator use View.
Blind A camera can be blinded by too much light or too little. To calibrate, cover the
camera with an opaque cloth or box, or prop a strong light in front of the camera for more
than 48 seconds. Less time than this does not trigger an alarm or log entry. This amount of
time is designed to reduce the number of false positives. Check with the operator if an alarm
44
or log entry has occurred. Remove the opaque cloth. Turning the lights off at the scene can
also trigger tamper detection, as can panning a PTZ camera from a light colored scene to
a darker scene (or the opposite). Lowering the threshold can compensate. Blinding a
camera also triggers the Blur-type and Scene Change-type of tamper detection.
Blur It is not recommended to alter a cameras focus, once set. To simulate sabotage of
focus, use a lens-like sheet of glass or plastic, or a transparent container of water, and prop
it in front of the camera during calibration.
Scene Change After a Multi SA has rearmed an alarm produced by the Scene
Change-type of tamper detection, move the camera back to the scene that the organization
needs to monitor.
TIP!
The Blind type of tamper detection can be used for fixed and for PTZ cameras.
Blur and Scene Change tamper detection are designed for fixed cameras only, not for
PTZ use. Using pan, tilt or zoom functions will trigger Blur and Scene Change.
Calibrating Rows of Mobile Objects

Scene Change is sensitive to large scale changes in a scene. For example, using Scene
Change for a camera that shows many chairs in a row, close by, such as in an airport or
casino, may not be effective. If the DVR learns while people are sitting, that sitting persons
are not to be considered as sabotage, when the chairs empty, the scene may have
changed enough for the DVR to trigger a log entry or an alarm. And if the operator makes
the DVR learn when the chairs are empty, then tamper detection may be triggered when
people sit in the chairs. The same can be said for a row of vehicles that are frequently
moved, such as in a taxi stand or truck depot.
Firewall Reference
Multi-Media sessions (live, retrieval and alarm) are sent to port 10 000, the DVR base IP port.
The value of the base port can be changed by a Multi SA. For port functions, see Table 3-1.
Table 3-1
Default Transmission Control Protocol (TCP) Ports
Porta
Name
Use
Needed at
10 000b
Base
Live, retrieval and alarm sessions
Multi-Media DVR
operator station
10 001
Maintenance
Maintenance session for configuration, Multi-Media DVR

security, and sending/receiving system administrator
files
station

11/09
45
Table 3-1
Default Transmission Control Protocol (TCP) Ports (contd)
Porta
Name
Use
Needed at
21
FTP
File transfer during upgrades and to

obtain the DVR log
Multi-Media DVR
administrator
station
10 003
Alarm
Alarm server for callbacks
Alarm station for

Multi-Media DVRs
These port settings reported in Admin software, in the Add Connection/Update Connection dialogs and for alarms, when adding/updating an Alarm Station (see
Figure 3-4).
b The base port can be changed by using Admin software.
Figure 3-4
46
DVR Base IP Ports: Remote Connection and Alarm Station
4
Audio
This chapter covers:
Checking for audio interference

Monitoring and recording audio remotely and onsite using LocalView
Note
For Rapid Eye V8.1 DVRs offering HVA, LocalView cannot be used to monitor
audio. Only network settings are available. To monitor audio using these
DVRs, use the Rapid Eye Remote View application.
Audio at a Multi-Media Site

If security procedures call for viewing the person that is speaking, plan to place
microphones in camera range. However, microphones can be placed independently of
cameras; they have their own cabling. Microphones require amplification to provide
line-level input to a Multi-Media DVR (see Figure 4-1).
Figure 4-1
Audio Input to Multi-Media DVR
Channel 1 LEFT
Microphone
Note NOT USED is

disabled; use
AUDIO IN.
Stereo miniplug OUT
Mono
INs
Line-level
OUTs
MIC
INs
Mono-to-stereo
adapter
Channel 2 RIGHT
Microphone
Pre-amplifier

11/09
GAIN
47
Audio
Selecting a Microphone
Choosing a microphone type (condenser, canon, Lavaliere, and so on), pickup pattern
(cardioid, omni-directional, and so on), sensitivity, whether one needs phantom power, and
other considerations, are beyond the scope of these installation instructions. Unlike camera
domes, you can mix different models of microphone at a site. Please see your microphone
supplier.
Placing a Microphone
Microphone placement requires experience with noise sources, sound absorption and
reflections; these topics are beyond the scope of these instructions. Please see your
microphone supplier. See also Checking For Audio Interference on page 48.
Speakers
Connect powered speakers to AUDIO OUT connector on a Multi-Media DVR so that people
at the site can hear an operator (see Figure 4-2).
TIP!
Place speakers away from microphones, to avoid audio feedback.

Figure 4-2
Connecting Speakers
Stereo
mini-plug
Area 1
Powered
speaker
Channel 1 /
LEFT
Caution
Area 2
VOLU ME
V O LU ME
Powered
speaker
Channel 2 /
RIGHT
Use the AUDIO IN connector. The NOT USED connector is disabled.
Checking For Audio Interference

Checking ones installation for hard-to-predict situations includes spot-checking for:
Live audio Coordinate the testing of audio with fire alarm and security alarm testing. Using
View, connect to that Multi-Media DVR and check audio for feedback and interference,
before and during alarms.
48
Recorded audio After a day or two, check for background noise in recordings, using a
retrieval session to spot-check each microphone for a few seconds at every half-hour or so,
during a 24-hour period. This can reveal if microphones are placed too near sources of
background noise such as a vent. Noise is amplified to a point where it interferes with audio.
Hard to predict noise from the areas soundscape (rush-hour traffic, passing trains and
planes, crowds in a stadium, and so on) may not have been present during the installation
of microphones and speakers.
Test loud alarms during the installation; they can interfere with Multi-Media audio.
Caution
Placing a microphone or speaker close to a ringing alarm bell can render

either ineffective; the bell noise can mask the voice of an operator
attempting to use the microphone. The bell could also mask a voice
coming from a speaker. Loud alarms can interfere with microphones or a
speaker when they could be needed most.
Audio for Operators

When listening, sound sources are mixed at a View operators station, regardless of the
number of sites being monitored at once. Each site can send two channels of audio.
Sending and Receiving Audio Offsite

1.
Install a sound card on the View operator PC.
2.
Connect a microphone to the PC sound card.
3.
Connect a powered speaker to the PC sound card.

Figure 4-3

11/09
Audio Tab
49
Audio
Caution
The Audio tab is unavailable on PCs without a sound card.
Monitoring and Recording Audio

1.
Select the Enable checkboxes to enable transmission of sound from point to point
and to monitor it.
2.
Select the Record checkbox to record sound along with the video from the site.
Enabling Talking to a Site

Select the Talk (Audio Out) checkboxes, as needed for each channel (see Figure 4-3). An
operator can broadcast on either or both channels, and to as many sites at once as can be
opened, that have audio.
Caution
Loud alarms can interfere with microphones or a speaker at times when

they could be needed most.
Onsite Audio Using LocalView

LocalView can be used to test or permanently monitor audio onsite.
1.
Using LocalView, on the Audio Setup tab, add a checkmark to the box for Channel 2
(Right) Used by Site Operator for Local Audio Monitoring. The channel 2 Enable,
Record and name are not needed for monitoring audio by a LocalView operator and
are removed from view. The Gain controls remain available for both audio channels.
2.
In the Channel 1 controls, add checkmarks to the Enable checkboxes for Talk, Listen
or both, as needed.
3.
Add checkmarks to the Record checkboxes for Talk, Listen or both, as needed. The
Enable checkbox needs to be selected before the Record checkbox can be.
Disabling Audio for LocalView

Remove the check mark in the Channel 2 (Right) Used by Site Operator for Local Audio
Monitoring checkbox (see Figure 4-3) to disable audio for LocalView.
50
5
Site Hardware
You can add hardware to a Multi-Media DVR at any time. Multi-Media software is then
used to make Multi-Media DVRs aware of the hardware. The steps to do so are outlined
in the road map, below.
Road Map for Adding Hardware

After testing the connection from an operator PC to a Multi-Media DVR, power down the
DVR, then:
1.
Place the DVR and its camera(s) in their operational locations, and power-up the
DVR.
2.
Use the View application to run a Maintenance session at the site to specify other
(optional) hardware connected to the Multi-Media DVR, such as: extra cameras,
gates controlled by a Multi-Media operator, and heat sensors.
Aside from cameras and communications, a Multi-Media DVR can interface with many
different types of hardware, such as:
Sensors: motion, heat, alarm, and so on.

Relay triggered devices: locks, gates, warning sirens, and so on.
Alarm panel: a fault relay offers a means to monitor the DVR operational status,
using an external device.
Point-of-sale (POS) hardware, using text messaging over serial communications, or
other device.
Securing a Multi-Media DVR

When planning where to place the DVR, inform your planning authority about:
Allowing for access to the DVR, if maintenance is required, yet preventing easy
criminal tampering with the system.
- and -
Environmental factors that can hamper the DVR, such as: lack of ventilation, dust,
condensation, and excessive heat or cold.
To secure the DVR:

1.
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Select a secure, clean, well-ventilated area for the Rapid Eye Multi-Media DVR.
51
Site Hardware
2.
You have the option of rack-mounting the DVR. Leave at least a one-inch space on the
sides of the rack for ventilation.
3.
Plug the supplied power cord from the rear of the Multi-Media DVR to a grounded
power supply, preferably through an uninterruptible power supply (UPS).
Caution
Do not block the air intakes on the side of a Multi-Media DVR. A warning
sticker indicates this on the right-hand side of the DVR.
Do not place equipment, such as a monitor, directly on top of the
Multi-Media DVR.
Connectors for Serial Communications on Ports 1 to 8

The wiring for the RJ45 connectors on a Multi-Media DVRs PORT 1 to PORT 8 is listed in
Table 5-1. The Multi-protocol chip is a Maxim MAX3161.
Table 5-1
Wiring an RJ45 Cable for Serial Use
RS232
RS422 (full duplex)
RS485 (half duplex)
GND -4
RXD - 5
TXD - 6
CTS - 7
RTS - 8
TND - 4
+TXD - 1
-TXD - 2
+RXD - 7
-RXD - 3
GND - 4
+DX - 1
-DX - 2
* Rx = Rapid Eye input; Tx = Rapid Eye output

Figure 5-1
Pin Order on Serial Ports 18 of a DVR, and RJ45 Connector
DVR Hard Disk and S.M.A.R.T.

Hard disk use on the DVR for storing video, audio and data is monitored for signs of
degradation that can lead to failure. Degradation is reported on a Multi-Media DVR blue
LCD screen as CRITICAL STATE: DISK FAILURE. This degradation report is also a
Multi-Media event: S.M.A.R.T. (Self Monitoring Analysis and Recording Technology).
52
Hard Disk Report

The SMART report is not a cause for alarm. It is a suggestion that the hard disk should be
replaced. Contact an authorized Honeywell dealer to obtain a mounted hard disk for your
Multi-Media DVR (see Figure 5-2).
Removing a Drive in the DVR

To remove a hard drive:
1.
Turn power off by holding the Power button down for 5 seconds.
2.
Unlatch the front panel.
3.
Loosen the screws of the drive you wish to remove.
4.
Slowly pull the drive out of the case until it is free of the slot.
Figure 5-2
Removing a Drive on a Rapid Eye DVR
Screws securing
upper left drive
Hardware Options
A Rapid Eye Multi-Media DVR interfaces with hardware such as:

11/09
Public display monitor (see next section).

Cameras, and domes that pan-tilt-zoom (PTZ). See Connecting a PTZ Dome, page 55.
Alarm sensors, connected to a Multi-Media DVRs inputs. See Inputs for Sensors,
page 57.
Relay triggered devices, including locks, gates, warning sirens, and so on, that
connect to the outputs of a Multi-Media DVR. See Control Outputs, page 59.
Relay triggered device for system monitoring. See System Monitoring, page 59.
Point-of-sale hardware, with text messaging over serial communications, or any other
device with serial communication capability. See Point-of-Sale Hardware, page 63.
53
Site Hardware
Public Display Monitor

A public display monitor can be set up on Multi-Media DVRs, independently of LocalView.
There is no need for converters between the monitor and the Multi-Media DVR.
1.
Mount a monitor where you plan to have it display a video feed. For NTSC cameras,
use an NTSC video monitor; for PAL cameras, use a PAL monitor.
2.
Connect a coaxial cable to the INPUT of the video monitor.
3.
Connect the other end of the coaxial cable to MONITOR OUTPUT 1, at the back of
the Multi-Media DVR.
4.
Using the View application, run a Maintenance session.
5.
Click the Monitor Out tab.
6.
Select a camera that will feed the monitor in the Cameras to Choose from box.
7.
Enter a number in the Duration box to set the amount of time (in seconds) that the
video feed is displayed on the monitor. If you select only one camera, the duration is
ignored and the feed is displayed without interruption.
8.
Click Add. You have the option of adding more video feeds to the public monitor; to
do so, repeat step 6 to step 8.
Caution
Do not T-tap the cable; this can introduce unwanted distortion into the
video signal. To obtain a video feed, use an output port on the Multi-Media
DVR.
Using LocalView for Public Display

You have the option of using VGA monitor(s) as a public display monitor. Set LocalView to
display the camera(s) that you need. More than one camera can be displayed
simultaneously. For a better public display of video, and if displaying one video feed at a
time is satisfactory, Honeywell recommends using a dedicated NTSC (or PAL) monitor,
rather than the VGA output used for LocalView.
LocalView Features on V9 DVRs Offering Video Analytics

LocalView is now fully supported by Rapid Eyes latest V9 software and it can be used to
monitor video (see Availability of LocalView on V9 DVRs Offering Video Analytics on page 32
for more information).
LocalView Features on V8.1 DVRs Offering Video Analytics

On Rapid Eye V8.1 units offering Video Analytics, LocalView cannot be used to monitor
video. Only network configuration is available (see Availability of LocalView on V8.1 DVRs
Offering Video Analytics on page 32). Use the Remote View application or a dedicated
NTSC (or PAL) monitor to display video.
54
Connecting a PTZ Dome
Connection to the DVR

Connect the Data In port of a PTZ dome (an RS485 connector) to one of the ports on a
Multi-Media DVR. Serial ports 1 to 8 do not need a 232/485 converter.
Figure 5-3
Serial Ports 1 to 8
See Connectors for

Serial Communications
on Ports 1 to 8 on page
52 for pinout information
for serial ports 1 to 8.
Serial Ports 1 to 8 with built-in

RS232/RS485 converter
ACUIX Camera
An ACUIX PTZ camera dome with Intellibus can be connected to a Rapid Eye
Multi-Media DVR and configured using Rapid Eye View software.
1.
Set ACUIX cameras to their Intellibus mode (Intellibus-PTZ).
2.
Set DIP switch 5-8 to ON, on each ACUIX camera. Set the Camera Address using
rotary switches (SW1 to SW4) on the PCB at the base of the dome. Do not use the
same Camera Address on two or more domes connected to the same bus.
3.
Connect the ACUIX cameras to a port on the Rapid Eye DVR.
4.
Notify the Multi SA of the number of the port used on the Rapid Eye DVR and the
Camera Address used for each ACUIX camera.
Many PTZ Domes on One Serial Communications Line

You can connect up to 16 domes on one communication line connected to the Multi-Media
DVR. Terminate the communication input(s) of the last dome in the chain. Leave other
domes un-terminated.
HD6/KD6/KD6i Domes
The HD6 / KD6 / KD6i domes cannot share the same serial communications line with other
makes and models of domes.
11/09
55
Site Hardware
Consistent Port Attributes

Honeywell recommends that if domes are to share a serial communications line, installers
should select domes that:
Function at the same settings for: Baud Rate, Data Bits, Parity, and Stop Bits.
Use the same PTZ drivers.
Caution
Domes that require different PTZ drivers may not function as expected if
they are installed on the same port/serial communications line.
Configuring PTZ
Use the View application to run a maintenance session. Use the Video tab to configure PTZ
settings. Multi-Media DVRs support the PTZ domes listed in Table 5-2. A Multi-Media site
can support many types of PTZ software drivers at the same time. Refer to the Rapid Eye
Multi-Media Digital Video Recorder System Administrator Guide, for procedures to enable a
PTZ dome.
Table 5-2
Driver (name)a
Baud rate
Support for (dome/controller/PIT device)
Bossware
19200
PIT device, to which domes are connected
Honeywell fixed camera 9600
Honeywell HCU484
Intellibus
38400
ACUIX camera
Javelin 308
9600
Javelin 308 Controller
Kalatel
9600 or 2400
Kalatel KTD312 Cyberdome
Pelco D
4800, 9600, or 2400 Pelco D
Pelco P
2400
Pelco P
Rapid Dome/Orbiter
9600
RapidDome or Orbiter
SensorMatic RS422
4800
SensorMatic RS422: Delta and Speed
Ultrak (using VCL)
2400
Ultrak (configured as VCL)
Ultrak KD6
9600
KD6, HD6, HD6i
The drivers are not listed alphabetically in the View application. A driver can be used with
domes other than those listed. For other domes, controllers, or PIT devices, refer to the
documentation provided with the device.
Caution
56
PTZ Drivers for Controllers and Domes
After the installation, installers should communicate to the Multi SA: each
address used by the PTZ domes and the number of the port used for PTZ
on the Rapid Eye DVR.
Alarm Sensors
To connect alarm-type hardware to a Multi-Media DVR, use hookup wire in the 20-gauge
range.
Tools you may need:
A slot screwdriver (supplied). The screws are smaller than those for a 1/8 inch
screwdriver.
A wire stripper.
Connecting an Alarm Sensor

1.
From the alarm wire tips, strip approximately 0.6 cm (1/4 inch) of insulation.
2.
Insert each alarm wire into the screw-type, terminal connector on the ALARM terminal
strip: one wire to the numbered terminal connection and the other wire to ground.
Caution
To avoid short-circuits, ensure that bare wire is not visible at the rear panel.
Inputs for Sensors
Configuration Using View Software

1.
Using View, start a Maintenance session for the Rapid Eye site. Wait until the System
Operational message appears. Click the Events tab. More tabs are displayed.
2.
Click the Inputs tab.
3.
Enter the name of an input in its Input box. You have the option of identifying inputs
that are not in use, such as input 7 and input 8 (see Figure 5-4).
4.
You have the option of monitoring the activation of inputs and their deactivation by
selecting Log and Alarm, as needed.
5.
By default, alarm/control inputs are configured as NO. Click NC or EOL, as needed.

11/09
57
Site Hardware
Figure 5-4
Input Configuration During a Maintenance Session
Technical Notes
Inputs to a Multi-Media DVR Used by Hardware Devices
Honeywell recommends that installers report the connection of input devices to the
organization Multi-Media System Administrator (Multi SA), indicating if the devices are
using connections that are: normally open, normally closed or end-of-line.
Alarm Sensors
Most alarm sensor units have a dry contact for outputs, usually providing normally open
(NO) contacts or normally closed (NC) contacts. The sensor inputs to a Multi-Media video
DVR are configured for normally open (NO) devices.
End-of-Line
A sensor input can also be configured as EOL (end-of-line or protected). The load for an
EOL connection is 2 k*, nominal.
Table 5-3
58
Sensor Hardware
Acronym
Sensor Input
Implication
NO
Normally Open
Input is active when switch goes ON
NC
Normally Closed
Input is active when switch goes OFF
EOL
End of Line
Input is active when switch goes ON, or if

wires to the alarm sensor are cut
Control Outputs
Power Rating
Up to 24 mA can be drawn at each output. Use hookup wire in the 20-gauge range to
connect the outputs to relay triggered devices (locks, gates, warning sirens, and so on) to
a Multi-Media DVR.
Tools
You may need:
A slot screwdriver (supplied). The screws are slightly smaller than those for a 1/8 inch
screwdriver.
A wire stripper
Connector
1.
From the hookup wire tips, strip approximately 0.6 cm (1/4 inch) of insulation.
2.
Insert each relay control wire to the screw-type, terminal connector on the CONTROL
OUTPUTS terminal strip: one wire to ground and the other wire to the numbered
connection you choose.
Caution
To avoid short-circuits, ensure that bare wire is not visible at the rear panel.
Purpose
Outputs can be activated by:
A View operator
Automatically, by response rules, set by a Multi SA (see System Monitoring).
System Monitoring
A Multi-Media DVR can be monitored for failure to:

11/09
Function
Report alarms
Hardware failure to record video
Configuration error, to stop the recording of video.
59
Site Hardware
Connection to an Alarm Panel

Connect a combination of Fault Relay circuitry and outputs to an alarm panel, preset to
warn your organization if a failure occurs. An output can be configured to respond to a
Response Schedule.
Fault Relay Hardware

Figure 5-5
Connecting the DVR FAULT RELAY to an External Alarm Panel
+
INPUT to
- external
alarm
panel
Fifteen-Minute Delay
If the DVR fails to function, report alarms or record video due to hardware failure, for more
than 15 minutes, the FAULT RELAY is triggered.
Immediate Trigger
A power outage triggers the relay immediately.
Caution
60
Do not connect a device to CONTROL output 6 after enabling the FAULT

RELAY.
Enabling the FAULT RELAY provides a status pulse at CONTROL 6,
disabling it as a general-purpose output. Connecting a device to
CONTROL 6 could interfere with the relays performance.
Fault Relay Setup

Figure 5-6
System Tab Options for Monitoring the DVRs
Enable Status Pulse. Enables the FAULT RELAY to trigger.

Monitor Alarm Reporting. Interruptions in reporting of alarms, greater than 15 minutes,
trigger the fault relay. The monitoring is designed to report alarms that have not reached
their designated alarm station, because that alarm station was unavailable.
1.
Using View software, start a Maintenance session.
2.
On the System tab, set the FAULT RELAY to trigger by selecting either Enable Status
Pulse, Monitor Alarm Reporting, or both (see Figure 5-6).
3.
On the Events tab, click the Outputs sub tab.
4.
The options for Output 6 have been greyed out (see Figure 5-7). You have the option
of changing the name of the output in the box.
5.
You have the option of ending the maintenance session.

11/09
61
Site Hardware
Figure 5-7
Events Outputs Tab
Alarm When Disabling Video Recording

A Rapid Eye DVR can be monitored for operator tampering with recording. Refer to the
Rapid Eye Multi-Media Digital Video Recorder System Administrator Guide, in the tracing
section.
Temperature
A Rapid Eye DVR can be operated in a non-condensing environment, in temperatures
ranging from 40F to 104F (or 5C to 40C).
Caution
Excessive heat (above 104F) will shut down the DVR.
Response Schedule
Vandalism
One can add rules to trigger an output if video recording fails due to a cut cable, dead
camera or other failure that is not related to DVR performance. Consult the Rapid Eye
Multi-Media Digital Video Recorder System Administrator Guide, in the Response Schedule
section.
62
Point-of-Sale Hardware
Connect a point-of-sale (POS) device or other data communication equipment to any of:
SERIAL PORTs 1 to 8 Use RJ45 connectors (see Figure 5-8).
Figure 5-8
Serial Ports For POS
Serial
Ports
NetPIT and PIT Devices

To connect a Multi-Media DVR to a point-of-sale (POS) devicea cash register, automatic
teller machine (ATM), and so ona device is needed for Protocol Interface Translation
(PIT) or Network Protocol Interface Translation (NetPIT). Rapid Eye Multi-Media DSP DVRs
support PITs and a NetPIT, for attaching many serial devices to a Multi-Media DVR.
A PIT can provide communications for one device (AVBPIT1) or up to four devices
(AVBPIT4POS). A NetPIT device provides communications for up to 16 POS devices from
one serial port.
Figure 5-9
Cash Registers Connected to a Honeywell PIT

PIT/NetPIT
Up to 16 POS devices
per serial port
PIT and NetPIT devices are connected to the serial ports on the back of Multi-Media DVRs.
Your installer configures the PIT/NetPIT device for use with the make and model of POS
device. NetPIT supports applications by Retalix (RetPIT), Micros (MicPIT) and AtmPIT.

11/09
63
Site Hardware
Port Restrictions
Only one NetPIT device can be supported; only one can be assigned to a Multi-Media port.
Up to 16 POS devices can be assigned to a NetPIT device.
Note
A PIT device cannot be assigned to a NetPIT port.
Assignment Limits
Up to four PIT serial devices can be supported. Four POS devices can be assigned to each
PIT device.
Configuring POS, PIT and NetPIT Devices for Rapid Eye

For procedures to configure POS devices, using the Serial Devices tab in the Maintenance
dialog, refer to the Rapid Eye Multi-Media Digital Video Recorder System Administrator
Guide.
Port Use Restrictions
Multiple Serial Switches

Nested serial switches are not supported in Multi-Media software; please do not connect
more than one to a Multi-Media DVR.
Internal Port: Internal Modem

During a maintenance session, the Serial Devices tab shows an Internal Port that either lists
a modem or nothing at all. If the Internal Port holds a modem, the modem cannot be
deleted. The internal port cannot receive devices from the New devices or the Unassigned
devices groups.
64
A
Frequently Asked Questions
This appendix describes some typical installation questions and provides possible
solutions. If you are still having difficulty, please call Honeywell Technical Support (see
the back cover of this manual for contact information).
Supporting an Installation
Table A-1
Problem
Installation FAQs
Possible Solution
Refer to
Cannot use Admin

Check if the password to the Administrator account been
changed. Ask your Multi System Administrator to check
your user account, using Admin.
Rapid Eye Multi-Media Digital Video

Recorder System Administrator Guide
Check if your user account have the right to log on to

Admin. Ask your Multi System Administrator to check your Recorder System Administrator Guide
user account, using Admin.
Confirm which IP address should be used for the site.
Your network administrator
Have the installers recorded the details of the installation in Recording the Installation Details on
Appendix C, Site Information Checklists?
page 25
Confirm access to the Multi-Media database from your PC. Rapid Eye Multi-Media Digital Video
Contact your network administrator for help with rogue
paths to a destination, mapped drives, a missing IP
address, and so on.
Recording the Installation Details on

page 25
Cannot connect from a remote PC running View to a Multi-Media DVR

Cannot log on
Check to see if your user account is valid.

Site is not listed Information is missing in the database or you are using the Rapid Eye Multi-Media Digital Video
wrong database to log on. Quit View and log on again,
making sure that the correct database is in use. If it is, ask
your Multi System Administrator to check the Multi-Media
database.

11/09
65
Frequently Asked Questions
Table A-1
Problem
Installation FAQs (contd)
Possible Solution
Refer to
Check the camera connections.
Connecting a Camera on page 26
Check if there has been a power outage. Has the UPS

failed?
Powering Up on page 29
Check that the DVR, cameras, and other hardware are

powered.
Powering the Multi-Media DVR on

page 28
Check if the site connection informationin the database

that you are using to log onreflects the type of
connection used by the PC and the Multi-Media DVR. Are
you using a network or dial-up connection?
Recording the Installation Details on

page 25, or the Rapid Eye
Multi-Media Digital Video Recorder
System Administrator Guide.
No video
66
B
Cabling
Coaxial Cable
For short camera-to-monitor distances (up to several hundred feet), use pre-assembled
or field-connected lengths of RG59/U coaxial cable, with continuous shielding, using a
BNC connector at each end.
Length Limit
The cable length between a camera and the Multi-Media DVR should be limited to 230
meters/750 feet. When installing coaxial cable, avoid loops, kinks, or wraparounds.
Table B-1
Recommended Maximum Length of Coaxial Cable
Requirement
Length (feet)
Length (meters)
Not amplified
750
230
Amplified
3,400
1,035
Amplifier
As needed, optional video signal amplifiers can be used where longer distances separate
cameras and monitors. Amplifiers at the camera output or along the coaxial cable run will
increase camera-to-monitor distance to a maximum length of 3,400 feet for RG59/U cable.
Coaxial Cable Checklist

Table B-2
Check
Coaxial Cable Checklist
Description
Terminate all unused inputs and unused outputs in their correct impedance.
In long cable runs, use the minimum possible number of connectors. Each connector causes attenuation.
In long transmission systems, use balanced coaxial cables.
Splicing coaxial cables can cause reflection of the signal, resulting in distortion, when improper connectors
are used.
For outdoor applications, use weatherproof connectors.

11/09
67
Cabling
Triaxial Cable
Use triaxial cable instead of coaxial cable when the cable must be routed through an area
having EMI (Electromagnetic Interference) caused by (partial list):
Large machinery
High voltage power lines
Refrigerator units
Microwaves
Triaxial cable has a center conductor, insulator, and shield, followed by a second insulator
and shield. The double shielding significantly reduces the amount of EMI radiation that is
exposed to the center conductor.
Grounding
Consult a certified electrician to avoid ground loopsvideo and audioin your
Multi-Media system. Unbalanced coaxial cable runs between low power sources can create
ground loop problems.
Caution
Do not remove the third wire of the three-prong electrical plug (aka lifting
the ground). This is a violation of local electrical codes.
Electrical Interference
To manage electrical interference (also called electro-magnetic interference or EMI), you
can survey the facility for electronics that generate EMI noisefluorescent lights, radio
frequency (RF) receivers or transmitters, power lines or elevator shaftsbefore installing
equipment. Cables can be routed around or away from sources of noise so that there is no
interference with the CCTV signal.
Hum Bar
Hum bars appear as horizontal distortion across the monitor. The hum bar is caused by the
effect of electrical interference on the video signal.
68
C
Site Information Checklists
This appendix provides checklists that site installers and operators may find useful.
Organization
Personnel
Name, Telephone Number, E-mail Information
Installer
Multi-Media System
Administrator (Multi SA)
Security personnel
Network Administrator
Onsite personnel
Emergency / after hours
Site Definition
Rapid Eye Site
Identification
LocalView Site Namea
Admin Site Name
Serial number
Time zone

11/09
69
Rapid Eye Site
Identification (contd)
Street address
Multi-Media DVR location:

floor, room, area, and so on.
SNTP servers (optional)
Primary:
Secondary:
System password
Changed?
FAULT RELAY
Enabled?
In LocalView, Site Name shows REM[hyphen][unit serial number] and includes the leading zeroes. This is called
the DVR computer name or network name. In the Admin application, Site Name is different; it is a label to identify the
DVR, when using the View application. See Dynamic Host Configuration Protocol Using DNS, page 35.
Communications to DVR
Connection
(
) network
) dial-up
) both
) NAT
Value
Network IP address
Network Address
Translation (NAT) for
internet router
Router at Multi-Media LT site

Inside IP
Outside IP
Dial-up remote access

service (RAS) server
Yes/no?
DVR telephone number/

RAS server telephone
number
Area code
Is the area code used normally, or

is an extra connection needed?
Country code
70
Communications from DVR to Alarm Station

Connection
(
) network
) dial-up
) both
) NAT
Value at Alarm Station
Network IP address
Network Address
Translation (NAT) for
internet router
Router at Multi-Media LT site

Inside IP
Outside IP
Dial-up remote access

service (RAS) server
Yes/no?
Alarm station telephone

number/
RAS server telephone
number
Area code
Is the area code used normally, or

is an extra connection needed?
Country code
Audio
#
Microphone Type
Speaker Type
Comments
1.
2.

11/09
71
Video Camera Configuration

#
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
72
Color / B&W / None
Camera Model, Location, PTZ

(Yes / No)
PTZ Address
Sensor Hardware
Input
Type (NO / NC / EOL)
Description
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.

11/09
73
Control Outputs
Output
1.
2.
3.
4.
5.
6.
7.
8.
74
Description
Serial Ports
Port
Use (Modem / PTZ / POS )
Parameters / Comment
SERIAL PORT 1
RJ45 connector
SERIAL PORT 2
RJ45 connector
SERIAL PORT 3
RJ45 connector
SERIAL PORT 4
RJ45 connector
SERIAL PORT 5
RJ45 connector
SERIAL PORT 6
RJ45 connector
SERIAL PORT 7
RJ45 connector
SERIAL PORT 8
RJ45 connector

11/09
75
Point-of-Sale (POS) Hardware

Type
76
Name / Model #
Data / Text of Interest
Index
A
ACUIX camera 55
Admin, checking for software 41
alarm panel
connecting 60
connecting to DVR fault relay 60
alarm sensors
configuring 57
connecting 57
output contacts 58
alarm station
checklist 71
port 46
unavailable 61
alarms
monitoring for vandalism 62
setting to beep 39
audio
checklist 71
connecting to DVR 47
disabling 50
enabling remotely 50
monitoring and recording 50
monitoring remotely 49
monitoring with LocalView 50
testing for interference 48
B
blind, affecting video 44
blur, affecting video 45
C
cables
coaxial 67
triaxial 68
cameras
ACUIX PTZ to DVR 55
checklist 72
connecting to DVR 20, 26
I/O connectors 27
11/09
securing 28
tamper detection 44
cash registers, connecting 63
checklists 6976
clip distribution 40
coaxial cable 67
communications, serial 52
connecting 63
connections
ACUIX PTZ dome to DVR 55
alarm panel 60
alarm sensors 57
audio inputs 47
camera I/O connectors 27
camera to DVR 20, 26
cash registers 63
control outputs 59
dial-up 37
fault relay to alarm panel 60
monitor 54
mouse to DVR 33
NetPIT and PIT 63
POS 63
PTZ dome to DVR 55
rear panel 25
remote setup 34
several PTZ domes 55
speakers 48
testing dial-up 38
control outputs
checklist 74
connecting 59
D
DHCP
enabling 36
network settings 35
dial-up
connecting 37
connection setup 34
testing connection 38
disk failure, reporting 52
documentation, availability 41
77
DVR
communication checklist 70
documentation 22
operating temperature 62
power range 28
powering 21
powering down 30
powering up 29
replacing drive 53
securing 51
system monitoring 61
unit recovery 30
unpacking 24
upgrading software onsite 39
Dynamic Host Configuration Protocol, see DHCP
E
electrical interference 68
F
FAQs 6568
fault relay, connecting 60
firewall reference 45
G
grounding 68
H
hardware kit, list of contents 23
HVA
availability of LocallView 40, 54
use with LocalView 20, 32
I
installation
details 25
overview 24
internet router 36
IP address
changing with Quick Setup Wizard 34
modifying 33
L
LAN, connecting to DVR 20
LocalView
accessing network settings 33
availability 19
availability with HVA 40, 54
78
clip distribution 40
configuring the DVR 21
disabling audio 50
modifying DVR IP address 33
monitoring audio onsite 50
network settings 35
offering HVA 32
use with HVA 20
M
maintenance session, running 42, 51
microphone
placing 48
selecting 48
modem
default settings 38
parallel port restrictions 64
monitor
connecting 32, 54
public display monitor 54
mouse, connecting to DVR 33
N
NetPIT 63
network connection
common 35
DHCP 35
network address translation (NAT) 36
testing 37
network settings
accessing 33
common network 35
using DHCP 35
O
operating temperature 62
organization checklist 69
P
PIT, connecting 63
Point-of-Sale, see POS
POS
checklist 76
connecting 63
PTZ dome
ACUIX to DVR 55
configuring 56
connecting 55
connecting several 55
drivers 56
Rapid Dome, passive-to-passive transmission 27

remote connection, setting up 34
RJ45 cable
connector pins 52
wiring 52
tamper detection 44
TELCO
connecting 37
connections 20
triaxial cable 68
S.M.A.R.T. 52
scene change, affecting video 45
sensors, checklist 73
serial communications 52
serial ports
checklist 75
RJ45 cable wiring 52
site checklist 69
software
checking 41
upgrading onsite 39
speakers, connecting 48
storage estimator, running 22
system monitoring 59
unit recovery 30
UPS, connecting 21

11/09
V
vandalism, monitoring 62
video
environmental factors 44
monitoring for tampering 62
viewing live 43
View
availability 19
checking for software 42
configuring alarm sensors 57
configuring PTZs 56
obtaining video 43
running a maintenance session 51
79
80
Honeywell Systems Group (Head Office)

2700 Blankenbaker Pkwy, Suite 150
Louisville, KY 40299, USA
www.honeywellvideo.com
+1.800.796.2288
Honeywell Systems Group Northern Europe

Amprestraat 41
1446 TR Purmerend, The Netherlands
www.honeywell.com/security/nl
+31.299.410.200
Honeywell Systems Group Europe/South Africa

Aston Fields Road, Whitehouse Industrial Estate
Runcorn, Cheshire, WA7 3DL, UK
www.honeywell.com/security/uk
+44.01928.754028
Honeywell Systems Group Deutschland

Johannes-Mauthe-Strae 14
D-72458 Albstadt, Germany
www.honeywell.com/security/de
+49.74 31.8 01.0
Honeywell Systems Group Caribbean/Latin America

9315 NW 112th Ave.
Miami, FL 33178, USA
+1.305.805.8188
Honeywell Systems Group Pacific
Level 3, 2 Richardson Place
North Ryde, NSW 2113, Australia
www.honeywellsecurity.com.au
+61.2.9353.7000
Honeywell Systems Group Asia
35F Tower A, City Center, 100 Zun Yi Road
Shanghai 200051, China
www.asia.security.honeywell.com
+86 21.5257.4568
Honeywell Systems Group Middle East/N. Africa
Post Office Box 18530
LOB Building 08, Office 199
Jebel Ali, Dubai, United Arab Emirates
www.honeywell.com/security/me
+971.04.881.5506
Honeywell Systems Group France

Immeuble Lavoisier
Parc de Haute Technologie
3-7 rue Georges Besse
92160, Antony, France
www.honeywell.com/security/fr
+33.(0).1.40.96.20.50
Honeywell Systems Group Italia SpA

Via della Resistenza 53/59
20090 Buccinasco
Milan, Italy
www.honeywell.com/security/it
+39.02.4888.051
Honeywell Systems Group Espaa

Mijancas 1. 3a planta
P.Ind. Las Mercedes
28022 Madrid, Spain
www.honeywell.com/security/es
+34.902.667.800
+1.800.796.CCTV (North America only)
HVSsupport@honeywell.com
Document 800-02607V3 Rev A 11/09
2009 Honeywell International Inc. All rights reserved. No part of this publication may be reproduced by any means without written
permission from Honeywell. The information in this publication is believed to be accurate in all respects. However, Honeywell cannot
assume responsibility for any consequences resulting from the use thereof. The information contained herein is subject to change
without notice. Revisions or new editions to this publication may be issued to incorporate such changes.

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Rapid Eye

Multi-Media Digital Video Recorder

Document 800-02607V3 Rev A 11/09

Rapid Eye Multi-Media DVR Installation Guide

About This Document

Chapter 1, Introduction, introduces you to your Rapid Eye unit.

Cautions and Warnings

Document 800-02607V3 Rev A

This equipment is ONLY designed to be mounted and operated in

Installation and servicing should be performed only by qualified and experienced

FCC Compliance Statement

Changes or modifications not expressly approved by the party

Rapid Eye Multi-Media DVR Installation Guide

Users should not attempt to make such connections themselves

Manufacturers Declaration of Conformance

Document 800-02607V3 Rev A

These EuroNorms and harmonized standards were applied:

EN61000-6-3: 2001 Emission standard for residential environments (EN55022 Class

40F to 104F (+5C to +40C), EN 50130-4 Environmental Class 1

100 - 240 V~, 50 / 60 Hz, auto-ranging

Auto-sensing for 100BaseT or 10BaseT. LAN/WAN use through

Internal. Programmable. Complies with FCC (ACTA) Part 68,

Local video output Television monitor, for public display.

For unit upgrade and/or duplicating and distributing video clips.

ETL listed for US and Canada (cETLus)

CE report, CB scheme report and certificate

Security system immunity requirements (UPS required)

RF emissions, residential environments (EN 55022 Class B)

This equipment shall be connected to an earthed mains outlet.

Rapid Eye Multi-Media DVR Installation Guide

Do NOT remove or defeat the ground pin of the 3-prong electrical

Warranty and Service

Rapid Eye Multi-Media Digital

This guide is written for system administrators of Rapid Eye Multi-Media

Rapid Eye Multi-Media Digital

Rapid Eye Multi-Media Digital

Rapid Eye Multi-Media DSP Quick

Document 800-02607V3 Rev A

Keys on the keyboard

Values of editable fields that are mentioned in the

The message Unauthorized displays.

Enter the password.

Menu titles and other items you select

Double-click Open from the File menu.

Buttons you click to perform actions

Click Exit to close the program.

Placeholders: words that vary depending on the

Cross-reference to external source

Refer to the System Administrator Guide.

Cross-reference within document

See Chapter 2, Installation.

Rapid Eye Multi-Media DVR Installation Guide

Document 800-02607V3 Rev A

Using the Virtual Keyboard . . . . . . . . . . . . . . .

Quick Test for Remote Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Rapid Eye Multi-Media DVR Installation Guide

Alarm When Disabling Video Recording

Frequently Asked Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Site Information Checklists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Document 800-02607V3 Rev A

Rapid Eye Multi-Media DVR Installation Guide

Standard Connections: Telephone Line (TELCO) or Network (LAN) . . . . . . . . . . . . . 20

Rear Panel Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Camera Connections to DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27