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7.1
INTRODUCTION
Modern industry is constantly searching for better methods. When a
business ceases to move forward it will lose ground and may eventually
fail. It is for this reason that major companies are now organizing
industrial engineering groups, work simplification, value analysis,
suggestion systems, and other methods for analysis of present and
proposed work systems to develop an optimal transformation of input to
output.
7.2
HISTORICAL DEVELOPMENT
Methods design and work measurement actually grew out of the
pioneering developments of the Gilbreths (Frank B, and his wife Lillian
M) and Taylor in the late 19th and early 20th century.
Gilbreths developed many of the tools of motion study as a part of
formulating a systematic approach to the analysis of work methods.
Gilbreth has originally introduced his ideas and philosophies into brick
laylers trade where he was employed. After introducing methods
improvements through motion study and operator training, he was able to
increase the average number of bricks laid to 350 per man per hour. Prior
to Gilbreths studies, 120 bricks per man per hour was considered as a
satisfactory rate of performance. Gilbreth eventually became so engrossed
in motion study that he gave up his job in order to concentrate his full
attention on the development of motion study along with his wife Lillian
Gilbreth, who was a psychologist, and they developed many of the
analysis technique in common use to-day.
7.3
FIELD OF APPLICATION
The application of methods design may be utilized to find a preferred way
of doing the work and assist in effectively managing or controlling the
activity. It fits equally well when applied to heavy or light factory, office,
production, maintenance, staff or supervisory work. It is equally
applicable to farm work, housework, cafeteria work, department store or
hotel work, the whole range of government activities, or any other human
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activity since requisite human efforts are in all cases composed of the
same basic acts, and the information relating to the economical use of
human effort is universally applicable.
Method study has its application also in the decision making process
in the cycle of managerial control. For instance the problems of designing
or selecting the tools, equipment, workplaces, and methods may be solved
by various methods design techniques.
7.4
METHODS ANALYSIS PHILOSOPHY
Methods analysis, or methods function, has evolved, as already said, from
the initial efforts of people such as Fredrick W Taylor and Frank Gilbreth.
Today the problem solving approaches, techniques and efforts are being
applied to all functions of the enterprises because the products become
more complex and higher order of mechanization and increased in output
became the pre-requisite for the survival of the companies. The basic
philosophies of methods analysis are the following:
1. Increased productivity and developing man power, facilities and
effectiveness are the objectives for studying systems.
2. Methods analysis is concerned with all phases of system design,
development, installation, operation, control and maintenance.
3. The design and planning of systems should consider alternatives from
models of automation to integrated man-machine systems.
4. All aspects of the system under study regardless of the extent of scope
should be considered in methods analysis.
5. The design or analysis of systems is enhanced through recognition of
people and their abilities and talents as an integral part of the process.
.
Methods design is the systematic study of existing as well as proposed
methods of performing a job with purpose of :
1. developing and applying an easier and effective method called a
preferred method usually the one with lowest cost; and
2. standardizing this method.
Methods design consists of a wide variety of procedures for the
description, systematic analysis and improvement of work methods,
considering:
1. The design of the outputs.
2. The process or method of work.
3. The raw materials.
4. The tools, equipment and work place for each step in the process and
5. The human activity used to perform each step.
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2.
3.
4.
5.
6.
7.
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111
7.6
METHODS IMPROVEMENT : QUESTIONING TECHNIQUE
One of the best ways to approach the problem of methods improvement is
to question everything about the job the way the job is being done now,
the materials that are being used, the tools and equipments, the working
condition and the design of the product itself.
The questioning technique consists of two sets of detailed questions:
the primary questions to indicate the facts and the reasons underlying
them, and the secondary questions to indicate the alternatives as a means
of improvement upon the existing method.
Primary questions : The following are the primary questions
under their respective headings:
1.
2.
3.
4.
5.
Purpose.
Place.
Sequence.
Person.
Means.
What is achieved?
Where is it done?
When is it done?
Who does it?
How is it done?
Why is it necessary?
Why there?
Why then?
Why that person?
Why that way?
The primary questions clearly indicate any part of the work which is
unnecessary or inefficient in respect of place, sequence, person or means.
Secondary questions. The following are the secondary questions
under their respective heading. These secondary questions are asked only
when the answers to the primary questions are subjected to further query
to establish alternatives to existing or previously proposed methods.
1.
2.
3.
4.
5.
Purpose.
Place.
Sequence.
Person.
Means.
: Purpose
: Place and sequence
: Place, sequence and person
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4.
: Means
2.
3.
7.7.1
Process Chart Symbols
The symbols used for recording the nature of activities are:
Operation : Indicates the main steps (operations) in a process,
method or procedure.
Transport : Indicates the movement of workers, material or
equipment from place to place.
Storage :
Indicates a controlled storage in which the material is
held, kept or retained for reference purpose.
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7.8.1
Outline Process Chart
The outline process chart or the operation process chart, as it is
sometimes called, shows the chronological sequence of all operations,
inspections, time allowances and materials to the packaging of the finished
product.
The chart does not show where work takes place or who performs it,
and because it is concerned only with operations and inspections, only the
symbols for operation and inspection are necessary.
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115
7.8.2
Flow Process Chart
The flow process chart is an amplification of the outline process chart, in
that it shows transports, delays and storage as well as operations and
Figure 7.2
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117
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Figure 7.4
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3. Put away or clear up, such as removing the finished piece from the
machine.
The chart shows the exact relationship on a common time scale
between the working cycle of the person and the operating cycle of the
machine. That is the completed man and machine process chart clearly
shows the areas in which both idle machine time and man time occur.
These areas are generally a good place to start effecting improvements.
A typical man and machine chart is presented in Fig. 7.6.
7.9
MOTION STUDY
Motion study is the careful analysis of the various body motions employed
in doing a job. Its purpose is to eliminate or reduce ineffective movements
and to facilitate and speed up effective movements. Gilbreths pioneered
the study of manual motion and developed basic laws of motion economy
that are still considered fundamental.
Motion study, in the broad sense, covers two degrees of refinement
that have wide industrial application. These are visual motion study and
micromotion study.
Visual motion study involves a careful observation of the operation
and construction of a two-handed process chart, and an analysis of the
chart, considering the laws of motion economy.
Micromotion study provides a technique for recording and timing an
activity. It consists of taking motion pictures of the operation with a clock
in the picture of with a motion picture camera or video camera operating at
a constant and known speed. The film becomes a permanent record of both
methods and time and may be re-examined whenever necessary. As the
implementation is costly it is usually utilized only on extremely active
jobs which are repeated thousands of times such as packing of food cans
into cartons. In such cases, it is worthwhile going into much greater detail
to determine where movements and effort can be saved and to develop the
best possible method of movements. This enables the worker to perform
the operation repeatedly with a minimum of effort and fatigue.
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122
7.10
FUNDAMENTAL MOTIONS
Most work is done with the two hands and all manual work consists of a
relatively few fundamental motions that are performed repeatedly. Frank
B. Gilbreth, the founder of motion study, developed 17 elementary
subdivisions of a cycle of motion which he called therblig (Gilbreth
spelled backwards) and concluded that any and all operations are made up
of a series of these 17 basic divisions. Therbligs comprise a system for
analyzing the motions involved in performing a task. The identification of
individual motions, as well as moments of delay in the process, was
designed to find unnecessary or inefficient motions and to utilize or
eliminate even split-seconds of wasted time. Frank and Lillian Gilbreth
invented and refined this system, roughly between 1908 and 1924.
The 17 fundamental motion or hand motions as they are sometimes
called, modified somewhat from Gilbreths summary and their symbols
and colour designations are shown in Table 7.1.
Table 7.1 Therblig-symbol and colour
THERBLIG Name
Symbol
Search
Select
S
SE
Colour
Designation
Black
Gray, Light
Grasp
Lake red
Reach
Move
Hold
RE
M
H
Olive green
Green
Gold ocher
Release
Position
RL
P
Carmine red
Blue
Preposition
PP
Sky Blue
Inspect
Assemble
Disassemble
Use
I
A
DA
U
Burnt Ocher
Violet, Heavy
Violet Light
Purple
Unavoidable delay
UD
Purple
Avoidable delay
Plan
Rest to over come
fatigue
AD
PL
R
Lemon Yellow
Brown
Orange
Picture Symbol
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9.
10.
11.
12.
13.
14.
15.
16.
17.
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A. Effective.
1. Physical basic divisions.
(a) Reach
(b) Move
(c) Grasp
(d) Release
(e) Pre-position
2. Objective basic division
(a) Use
(b) Assemble
(c) Disassemble
B. Ineffective.
1. Mental or semi mental basic divisions
(a) Search
(b) Select
(c) Position
(d) Inspect
(e) Plan
2. Delay
(a) Unavoidable delay
(b) Avoidable delay
(c) Rest to overcome fatigue
(d) Hold
7.11
PRINCIPLES OF MOTION ECONOMY
Through the pioneering work of Gilbreth and other investigators, notably
Ralph M. Barnes, certain rules for motion economy have been developed.
These principles apply to visual motion study as well as to the
micromotion study and broken into three basic sub divisions:
(A) The use of the human body,
(B) The arrangement and conditions of the workplace, and
(C) The design of the tools and equipment.
The inefficiencies in the methods may be detected by careful
observation of the workplace and the operations. These basic principles
under their respective divisions are as follows 2 :
Barnes R.M., Motion and Time Study, Wiley & Sons, New York
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A.
Finger motions
Finger and wrist motion
Finger, wrist, and lower arm motions.
Finger, wrist, lower arm, and upper arm motions.
Finger, wrist, lower arm, upper arm, body motions.
6.
B.
2.
3.
4.
5.
6.
7.
C.
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2.
3.
4.
7.12
MICROMOTION STUDY
The micromotion study is used to make a detailed motion study employing
either videotapes or motion pictures operating at a constant and known
speed. Here each space occupied by a single picture, known as a frame, is
projected and studied independently, and then collectively with successive
frames :
Micromotion study may now be used for the following purposes :
1.
2.
3.
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4.
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the sequence of motions in one kind of work may be used in other kinds
and a simo chart suggests in doing that work.
7.14
MEMOMOTION STUDY
Memomotion study developed by Marvin Mundel is also a motion study
technique that gives more detail than visual motion study and less than
micromotion study, and has application under certain conditions.
This is, in fact, a special form of micromotion study in which the
motion pictures are taken at slow speeds. Sixty frames per minute or one
hundred frames per minute are most common.
Memomotion study has been used frequently to study the flow and
handling of materials, crew activities, multi-man-and-machine
relationships, stock room activities, department store clerks, and variety of
other jobs. It is particularly valuable on long cycle jobs or jobs involving
interrelationship.
Another important use of memomotion camera is in preparing work
sampling study. By using memomotion equipment, unbiased work
sampling studies may be made. To the typical memomotion camera is
attached a timer that permits taking random observations observing the
eight-hour day.
The major advantage of slow-speed picture over those made at
normal speed is the great savings in film cost and in the time required for
film analysis. With the film exposed at 60 frames per minute instead of
960, film cost is only about 6 percent as great.
7.15
IMPOVEMENT OF PATH OF MOVEMENT
Process charting helps to show the sequence of activities or events in
situation, and it does not show the path (s) of movement that men,
materials, and tools have to follow when a job is being done. In the paths
of movement there are often undesirable features such as backtracking,
traffic congestion, and unnecessary long movements which are the causes
of many forms of expense. If these expenses are to be optimized Some
recording techniques are essential. These techniques such as flow diagram
string diagram, cyclegraph, and chronocyclegraph are particularly useful
when problems of plant layout and design are considered. They can also
be used effective to demonstrate proposed improvements both to
management and workers.
7.15.1 Flow Diagrams
The flow diagram is the simplest of all the devices in this class of
technique. It is a drawing, substantially to scale, of the working area,
showing the location of the various activities identified by their numbered
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symbols, and is associated with a particular flow process chart, either man
or material or
equipment type.
The routes
followed
in
transport
are
shown
by
joining
the
symbols
in
sequence by a
line
which
represents
as
nearly
as
possible
the
paths
of
movement
of
the
subject
concerned.
Numbers
transport
symbols which
form part of the
flow line show
direction
of
movement.
When there are
Figure 7.8 Flow diagram
more than one
component
going through the plant simultaneously, each one should be coloured
differently to distinguish between their individual path of flow. The
essential difference between the flow diagram and flow process chart lies
in the fact that the distance moved in between the operations can be
measured and direction ascertained easily in a flow diagram. A typical
example of flow it illustrated in fig. 7.8 .
7.15.2 String Diagrams
The string diagram is a special form of flow diagram in which a string or
thread is used in place lines to measure distance. Like the flow diagram, it
is most often used to supplement a flow process chart the two together
giving the clearest picture of what is actually being done.
Most string diagrams consist of a scale plan mounted on a soft board,
with pins stuck in the relevant work stations. The path of movement of
workers, materials or equipment during a specified sequence of events is
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1.
2.
3.
4.
5.
6.
7.
8.
9.