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www.RetailDoc.com

Helping you transform your business, increase sales,

and seize the competitive advantage you need!
Are you ready to enjoy the game of running a successful business? The Retail
Doctor has spent his life bettering businesses and many of his clients have
seen their sales double using his proven strategies. He will help you retrain your
employees to sell, focus your goals, and market your business better than ever
before so you can compete!

The Retail Doctors Most Requested Speaking Programs

You Can Compete!

How to Train and Manage Your Sales Team

Marketing Smarter Than Your Competition

Yesterdays Gone:
Thriving In Your Store Today

Selling Like a Pro

Merchandising for Sales

How To Not Be A Showroom For Amazon

Clients Rave! ...........................................................................

I engaged Bob to deliver a selling strategy for the 111 unit retail chain,
Lumber Liquidators. During our growth to now over 270 units, he was able
to produce a structured, measurable, actionable, and reproducible system
that actually improved results. He is a unique gem in the sales training
world as an individual that wants to tie results to process.

In the Media ...........

Rob Morrison, Lumber Liquidators

Bob has a laid back style that allows him to show his knowledge of retail
while the audience laughs and enjoys the training. After Bobs presentation
you realize you had fun but you also have key take-aways that you can
implement to make a difference in your business.
Joe Dagley, Motorcycle Product Manager, Yamaha

Interactive Training Program

35 (and growing) interactive, short, one-on-one courses with real time teaching, certification,
and reporting.
Over thirty years of retail sales experience condensed into one interactive training program.
This is the perfect follow-up to any speech for your organization and provides your attendees
the tools they need to sell from confidence, rather than calculators. Its both trackable and
scalable.

Experience a message that spurs people to action! Hire Bob Phibbs,

the Retail Doctor for your next event.
Visit www.RetailDoc.com or Call (518)

444-8082

www.RetailDoc.com

You provided the perfect

kick-off to our 2012 International
Retail Design Conference. The
right balance of inspiration,
creativity and thoughtprovoking content that kept
attendees talking for the entire
conference.
Anne DiNardo, Editor, VSMD

Bob is a one-of-kind
presenter who understands
the challenges retailers are
facing, has the expertise to
offer real time solutions and
the attention- grabbing wow
factor to make it interesting for
them to tune in and stay tuned
in. They came away from your
session with the confidence and
the motivation to try something
new. Thats the best result any
association can hope for when
they hire a speaker. Thank you
for the awesome presentation.
Kathleen McHugh,
President, ASTRA

If you want to witness

something amazing and totally
different you ought to catch Bob
Phibbs, the Retail Doctor. Bob
offers a variety of tools that are
both adaptable and enforceable
to any industry. With Bobs five
steps to selling; there has been
a shift in paradigm. If I hadnt
been there to witness it myself,
I wouldnt believe it.
Anissa Burrell-Butler, Tru Vue

Speaker Topics
You Can Compete!
Retail isnt that hard to perfect it comes down to having the right people and right
product for your customers. When you drop one of those, you end up settling. And if the
past year has taught us anything, its that you just cant settle anymore if you want to get
ahead of the competition and stay there.

Marketing Smarter Than Your Competition

Interruption marketing is the past; the future of marketing is participation. To make more
money, you need to get in front of those people looking for your products or services by
getting top search engine rankings.

Selling Like A Pro

In order to move more merch, your employees must possess great customer services
skills so they can build trust quickly and start a relationship with your customers. In this
presentation, Bob reveals his proven sales process you can easily apply to see your sales
increase, your merchandise turn increase and your employee turnover plummet.

Merchandising for Sales

With these days of budget cuts and computer scheduling programs to minimize overlap of
hours, your employees simply cant be everywhere suggesting add-ons. Displays are your
silent salesperson, from the intriguing windows to the impulse items at the counter. They
are the foundation of a healthy business. In Merchandising for Sales, Bob shares tips and
tools that will help you create kick-butt displays that move product quickly.

How To Train and Manage Your Sales Team

In order to earn the profit you desire, you need your sales team at the top of their game,
focused on the customer and adding value. This retail management presentation reveals
secrets to managing your sales team, raising them from lowly clerks to the top of the
selling mountain!

Yesterdays Gone: Thriving in Your Store Today

Industry unknowns dont have to stress you out, as long as youre properly equipped to
stare down these demons and watch them blink first. Smartphone apps and the online
revolution may have changed much about the way consumers shop, but they still need
you. Phibbs reveals how the energy in your store determines your outcome and how you
can easily go to bed each night looking forward to tomorrows possibilities.

How To Not Be a Showroom For Amazon

Shoppers are walking in to your store with a loaded weapon their smartphone. And if
you choose to ignore it, the results can be the demise of your business. Why? Because they
can price-check while you are helping another customer, they can scan your bar code and
compare to any online retailer and buy while your staff is hanging out behind the counter,
they are more likely to use Amazon than any other to do all without paying tax and with
free shipping.

Experience a message that spurs people to action! Hire Bob Phibbs,

the Retail Doctor for your next event.
Visit www.RetailDoc.com or Call (518)

444-8082

www.RetailDoc.com

About Bob
History
In 1993 Bob Phibbs received the Greatest Increase In Sales Award from South Coast Plaza,
then the highest grossing per square foot mall in America. The award came as no surprise
because he had helped his retailer grow from five to over 55 locations.
When asked at a meeting shortly thereafter, what a companys most important asset was,
Phibbs replied it was their employees. When the owner countered it was the companys
customers, Phibbs met with him afterwards. A customer can go anywhere they want at
any time. The only way to build a business is through your employees, he said. The owner
stood his ground. Within a day Phibbs resigned and shortly thereafter founded the Retail
Doctor.

Retail Consultant
Phibbs has achieved significant sales increases for both large and small retailers,
restaurants and coffeehouses, as well as hotels. The Los Angeles Times recruited Phibbs
to perform business makeovers as his practice expanded. http://www.retaildoc.com/retailconsultant/

Blogger
SalesCrunch listed The Retail Doctors blog at #4 for sales blogs of 2012. The blog
is published several times a week and covers a range of retail-related issues, insights and
trends. http://www.retaildoc.com/blog

Celebrity
The Retail Doctor is a popular television personality and has appeared on MSNBC, FOX,
ABC and PBS. http://www.retaildoc.com/news-and-media/

Online Trainer
In 2013, the Retail Doctor added a virtual training component that brings his successful
training to a new generation in a way that not only trains but is trackable, scalable and
memorable. Visit the Retail Doctor at http://www.retaildoc.com/

Author

The Retail Doctor ................

Created in 1994 to provide training
and inspiration to retailers both
large and small. With Bob Phibbs
proven retail sales training and
marketing programs, retailers
are able to create an exceptional
experience for their customers that
delivers bottom-line results.
Phibbs has traveled the world as the
Retail Doctor providing interactive
and fun experiences which allow
participants to take ownership of
the success principles Phibbs shares
in his candid manner. http://www.
retaildoc.com/retail-speaker/

Phibbs first book, You Can Compete received the Benjamin Franklin Independent Book
Publisher Award in 2004. His next book, The Retail Doctors Guide to Growing Your
Business was published by Wiley & Sons in 2010. He has also authored Groupon: You Cant
Afford It - Why Deep Discounts Are Bad For Business and numerous other special reports.
Bob is a contributing Author for the American Express Open Forum, MasterCard Business
Netowrk, and RetailWire.

Happy Clients .......................................................................

Experience a message that spurs people to action! Hire Bob Phibbs,

the Retail Doctor for your next event.
Visit www.RetailDoc.com or Call (518)

444-8082

www.RetailDoc.com

Partial Client List

..............................
Apple Specialist
Marketing Corporation
Aquatech
Aramark
BrandSource
Brother

What Clients are Saying

Bob Phibbs helps a variety of clients improve their business and increase
their profits.
Your ability to convey solid business advice and information in a
dynamic, humorous fashion made your presentations the highlights of the
show. The general consensus was that you were absolutely excellent. And
with an important message.

Cabinets To Go

Margo Warren, Special Events Manager,

Canadian Gift & Tableware Association

Caswell-Massey
Consumer Electronics Association
Creative Kidstuff
Do-It-Best Hardware

People were raving about your presentation! Everyone said this was
the best event they ever attended of any manufacturer!

Fashions

Dean Shulman, President, Brother International

Franchise Update
Gloria Jeans Coffee
Halls Kansas City
Hand and Stone Spa
Hunter Douglas Window

It is rare to find a professional speaker who is willing to immerse

himself in our industry and customize a training program specific to our
participants. Our customers feel connected to him because they feel he
really knows and understands their business.

Its A Grind Coffee House

Donna Keeler, Training Manager, Hunter

Douglas Window Fashions Gallery

LEGO
Lumber Liquidators
National Retail Federation
Ohio Wholesale
Omega Timepieces
Pisco Patron
Premio Foods
Purina
RetraVision (AU)

Bob did a great job inspiring each of us to reflect, set detailed goals
and make the necessary changes with our own thoughts regarding our
business. What if we could.
Linda Peebles, VP Operations and Training, Learning Express

You successfully brought applicable and interesting information to both

30-year veterans and newcomers. Thank you again for the great ideas.

Smoothie King Franchise

Sport Chalet

Annette Tarantino, Retail Visual Manager, Aramark

Stag-Parkway
Sterling Optical Franchise
The Tile Shop Franchise
True Value Hardware
Vera Bradley
Viking

Experience a message that spurs people to action! Hire Bob Phibbs,

the Retail Doctor for your next event.
Visit www.RetailDoc.com or Call (518)

444-8082

Bahrain Retail Fair and Seminar 2014

Offering unparalleled levels of information insight and networking
opportunities! Whatever the size of your business, you will gain an
insight into the retail industrys future, and find the knowledge you
need, the ideas that you want, and the solutions that you expect
from industry leaders, discovering the newest concepts, strategies
and advances in retailing!

Objectives
This Seminar is aimed at training supervisory personnel to acquire the fundamental skills and
knowledge of effective supervision in retail organisations.
To improve the business standards, professionalism and productivity of retailers;
To present retailers interests and views to the various government authorities;
To foster good relations among retailers, and between retailers and those who work with
them;
To be a listening post for news that is of interest to retailers;
To support all members, whether big or small, whatever their line of retailing.

Benefits
Learn new ways to differentiate your business.
Ways to manage people skill to maximize their retail performance.
Ways to optimize each customer for multiple sales, referrals, and opinions.
Create promotions that draw throngs of people to your front door with creative displays
Everything about the conversation that drives loyalty and brings customers back for
more
Above all - keep promises

Registration & Program

Full Name:
CPR:
Tel:
Direct

Fax

Mobile

E-mail
Company Name:
Attendees Fee - BHD 370 ( individual )

Day One
08:00AM

Supported by Tamkeen - BHD 296

Day One
12:30PM

Registration

Lunch

09:00AM

Opening Ceremony

01:30PM

Session 3 - You Can Compete

09:45AM

Session 1 - Sell Like a Pro

03:00PM

Coffee/Tea Break

10:30AM

Break

03:15PM

Session 4 - You Can Compete

10:45AM

Session 2 - Sell Like a Pro

04:30PM

Program Concludes,
Thank You Note

Confirmation Details

Cancellation / Substitutions

Details confirming your participation will be

sent upon receipt of your registration form &
payment.

No cancellation will be allowed once a

registration form is received.
However,
substitution is allowed.

Methods of Payment
Payment must be made in Bahraini Dinars and payable to
Bank Transfer
Bank of Bahrain And Kuwait
Manama Barnch
Kingdom Of Bahrain.
A/C No. 100000037502 (Bhd)
Swift Code: Bbkubhbm
Iban: Bh60 Bbku 0010 0000 0375 02

For internal use ONLY

Cheque
Payable to
Albayan Media Group
Cash
Credit Card
Master
Visa
Card holders Name:

Approved By ______________________
Booking No. _______________________
Invoice No. ________________________
Date ______________________________
Signature __________________________

------------------------------

www.amg.bh

Tel: 17 877999

Fax: 17 877998

AMG is a leading advertising, media and event management

company in Bahrain. We have a team that is committed to a strategy
developed under three core themes: Passion, Innovation and Trust.
The Company strives to be client focused, cost effective and agile,
with the goal of achieving long term growth for its many established
clientele.
With over 18 years experience in the event management field, and
with diverse services such as Strategy, Design, Management and
Production, we are able to provide comprehensive media solutions
to promote events, exhibitions and forums.
www.amg.bh

Tel: 17 877999

Fax: 17 877998