Documentos de Académico
Documentos de Profesional
Documentos de Cultura
March 2007
www.jiffylube.com/BrandStandardsGuide/
Introduction
The Jiffy Lube brand has been revitalized to deliver an updated image
that conveys a shift from an oil change only proposition of the past to
an auto maintenance experience for the future. The development of
the new brand identity was influenced by the need for improved legibility
and the ability to express these newly defined qualities and
characteristics that are unique to Jiffy Lube:
speed
open and accessible
fresh and new
competent
progressive
The Jiffy Lube brand is a valuable asset, requiring proper care and
management. Consistency and accuracy in the way the brand is
expressed and reproduced will build brand strength and increase
brand awareness over time.
Resources
If you have any questions regarding the correct usage of the Jiffy Lube
brand, or if you would like to request artwork files, please contact:
Jiffy Lube Creative Services
Jiffy Lube International
700 Milam St. 19th floor
Houston, TX 77002
T: 713-546-8654
E: jiffy-lube-creative-services@shell.com
Table Of Contents
Marketing Materials
32
Brand Promise
33
Print Template
34
35
11
Web Guidelines
36
Logo
13
Store Applications
40
14
Business Forms
43
Color
16
Stationery
43
18
Business Card
44
Size Requirements
20
Envelope
45
Background Applications
22
Fax Cover
45
Misuse Examples
24
Powerpoint Template
46
Color Palette
26
Co-Branding
Typography
28
Appendix
Photography
31
48
59
Brand Guidelines
Brand Guidelines
Brand Voice
The Jiffy Lube brand voice is that of a trusted
friend. It is human and real, helpful and confident.
Our brand voice represents technical expertise,
to be sure, but it is also born of a connection with
consumers and a deep understanding of their daily
lives and the role we play in them. We have a
sense of humor and a perspective on the world
and our place in it. Yes, we are experts. But we
are not robots. We do not lecture or communicate
in corporate speak, but rather in the voice of
our customers.
11
Brand Voice
Examples
12
Logo
The Jiffy Lube logo consists of two components:
a symbol and a wordmark. The established size
and positioning relationships between these two
components that define this logo must never be
altered. The wordmark consists of specially created and spaced letter forms which may not be
modified in any way. Be sure to use the approved
artwork file rather than attempting to re-create
the logo.
Approved artwork can be found at:
www.jiffylube.com/BrandStandardsGuide/
13
Logo
Symbol and Wordmark
Horizontal
14
Symbol
Wordmark
Logo
Logo
Symbol and Wordmark
Vertical
15
Symbol
Logo
Wordmark
Logo
Logo Color
Proprietary Red
P 202
external communications.
Great care should be taken to ensure accurate
color reproduction when the logo is applied to all
types of paper and materials, as well as web and
broadcast channels.
Please obtain approval from Jiffy Lube if you
have a unique situation requiring an exception of
these guidelines prior to production. See contact
information on page 3 of this document.
16
Logo
Logo Color Option
The Jiffy Lube logo can only be reproduced in
three ways:
Proprietary Red: this is the preferred color,
make sure to use the proprietary red (P202) on
all color materials. We also recommend using the
reverse expression of the proprietary red logo on
color materials.
Black: please use this color option only on black
and white materials.
White: please use this color option only on black
and white materials or dark backgrounds.
17
Logo
Clear Space Requirements
Horizontal
1/4XX
1/4
1/4
1/4 XX
1/4
1/4 XX
XX
XX
18
1/4
1/4 XX
1/4
1/4 XX
1/4
1/4XX
1/4 XX
1/4
Logo
Clear Space Requirements
Vertical
1/4
1/4 XX
1/4XX
1/4
1/4
1/4 XX
1/4XX
1/4
XX
XX
1/4
1/4XX
1/4
1/4XX
1/4 XX
1/4
1/4 XX
1/4
19
Logo
Size Requirements
20
Broadcast
3/8 minimum
(height of u in lube).
For broadcast applications, a minimum
size logo cannot be less than 22 scan
lines (height of u in lube).
78 px
25 px
1/8 minimum
Logo
Size Requirements
Embroidery
21
25 px
Logo
Background Applications
Positive
Reverse
22
Logo
Background Applications
Positive
Reverse
23
Logo
Logo Misuse Examples
Lube
J J Lube
(too much
(too much
spacespace
between
between
symbol
symbol
and word
and word
mark)mark) (modified
(modified
wordmark
wordmark
- misuse
- misuse
of initial
of initial
caps caps
and bold
and bold
font) font)
J J LL
(modified
(modified
wordmark
wordmark
- initial
- initial
caps)caps)
24
(modified
(modified
wordmark
wordmark
- incorrect
- incorrect
colorcolor
usage)
usage)
www.jiffylube.com/BrandStandardsGuide/
jiffy
jiffy
lube
lube
(modified
(modified
wordmark
wordmark
- incorrect
- incorrect
font) font)
(correct logo)
(modified
(modified
symbol
symbol
- incorrect
- incorrect
symbol
symbol
color)color)
(modified
(modified
size relationship
size relationship
- incorrect
- incorrect
proportions)
proportions)
(modified
(modified
symbol
symbol
- incorrect
- incorrect
placement
placement
of symbol)
of symbol)
Logo
(correct symbol)
(wrong color)
(two colors)
(correct symbol)
(two colors)
(wrong circle weight)
(joined segments)
(background noise)
(wrong circle
size)symbol size)
(wrong
(background
(as anoise)
pattern)
(correct symbol)
(wrong color)
(wrong symbol
(wrongsize)
arrow direction)
(two colors)
(as a pattern)
25
Color Palette
Primary And Accent Colors
Primary Color
C: 0 M: 100 Y: 61 K: 43
R: 152 G: 0 B: 46
Accent Colors
Metallic
P 8003
C: 0 M: 100 Y: 91 K: 0
R: 228 G: 31 B: 31
and static.
When reproduction of a metallic color is not
possible, a 4-color gradient was created to
mimic that accent color. Go to www.jiffylube.
com/BrandStandardsGuide/ to dowload the
swatch file for gradient match.
Tints of these colors may be used, ranging from
60% to 90%.
Gradient
Black
C: 42 M: 43 Y: 54 K: 0
C: 0 M: 0 Y: 0 K: 100
R: 0 G: 0 B: 0
P 490
White
C: 0 M: 74 Y: 100 K: 72
R: 101 G:35 B: 0
26
Color Palette
Color Recommendations
These colors were selected based on its ability
to coordinate and complement the Jiffy Lube
Purple
P 5275
P 2695
Blue
P 631
P 654
27
Green
P 5825
P 378
Gray
P 5507
P Cool Gray 8
P Cool Gray 10
P 179
P 116
Orange/Yellow
P 143
Typography
Primary Typeface
The two key typefaces of Jiffy Lube are
Myriad and Helvetica Condensed. Theyre
clear and readable regardless of the media
application. They also have a timeless
quality and feel modern without being
quirky. Theyre not trendy typefaces and
therefore will stand the test of time.
Primary Typeface
The primary typeface is Myriad. Myriad is
mandatory on all headlines and/or headers.
The use of Myriad Bold and/or Myriad
Roman is allowed.
Sentence case is the recommended format
when using this typeface.
Myriad Roman
Myriad Bold
28
Typography
Secondary Typeface
Secondary Typeface
29
Typography
Alternative Typefaces
Alternative Typefaces
Geneva
Arial
30
Photography
The style of Jiffy Lube photography is
appropriate to the communication, however,
it will usually be characterized as natural,
approachable, compelling and tasteful. It
will, like our brand voice, send a message in
every photograph that the Jiffy Lube brand
is professional and trustworthy. In addition
wherever appropriate, the photographic
style should also demonstrate not just our
technical knowledge and expertise, but also
our understanding of humanity and our
customers lives.
31
Marketing Materials
Marketing materials are where most people will see
the face of Jiffy Lube. It consists of advertisements,
direct-mail pieces, in-store posters, consumer
brochures and web sites. Everything is designed to
work in harmony with the environmental design of
the stores and tied together with Jiffy Lube colors,
typefaces and graphic elements.
This will all help reinforce the Jiffy Lube brand.
32
Marketing Materials
The Branding Zone Overview
Marketing Materials
Print Template
Our print template consists of the following elements:
Jiffy Lube Branding Zone
Concept Zone
Border
Metallic/Gradient Border
The primary location of the Branding Zone is the
34
Concept Zone
Branding Zone
Marketing Materials
Alternative Print Template
In the event of production limitations and/or
size restrictions, the border may be omitted.
35
Web Guidelines
Online Brand Strategy
Jiffy Lube online brand standards leverage the
existing offline presence in a meaningful way
that adds value and reinforces the overall Jiffy
Lube brand. Online branding should resonate
with customers as a logical extension of the
Jiffy Lube offline brand while adding value in
36
Web Guidelines
Web Site Header
The header is framed by a horizontal bar,
expressed in Pantone 202 above the logo.
The logo (consisting of the symbol and
wordmark) must always be used on all
Jiffy Lube online communications. The logo
must clearly stand out within the header. Please
37
Accent Colors
Accent colors are used to support, but not
Web Guidelines
Web Site Footer
The footer is framed by the Branding Zone (Wave
- Proprietary Red) which defines a signature that
is unique to Jiffy Lube.
38
Web Guidelines
Tone and Language
Active Language
is taken.
39
Store Applications
The Jiffy Lube network of service centers is
where the consumer is truly immersed within
our branded environment.
Our stores provide tremendous advertising
opportunities as well. Like a billboard,
millions of impressions can be leveraged to
the companys advantage.
40
Store Applications
For these reasons, the desired appearance
of our stores and the accuracy and
consistency of the Jiffy Lube brand identity
being displayed are very important. The
building facade, using new materials and
colors unique to Jiffy Lube, has been
designed to stage the new brand identity
clearly for optimal legibility.
The primary street identity sign (pylon sign
or monument sign) has been developed to
display the new brand identity clearly while
using the same materials and colors from the
building to create a proprietary look that is
unique to Jiffy Lube.
41
Store Applications
Store Application Template
Template
Business Forms
6
Stationery
Please follow these specs when building your
service centers stationery on 8.5X11 sheets:
43
Business Forms
Business Card
1
2
John Doe
Operations Manager
5 ABCD Lubes
44
Business Forms
Envelope
Please follow these specs when building your
1
Jiffy Lube ABCD Store
Address
City, State, Zip Code
45
Fax Cover
FAX COVER
Date:
To:
Fax #:
Phone #:
From:
Fax #:
Phone #:
The material in this fax may be confidential, priviledged and/or protected by copyright and should not be used, copied or disclosed without permission. If it has been
sent to you in error, please contact us immediately.
Business Forms
Powerpoint Template
Abcde Lube
1000
Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam
1 Store Analysis
2 May 5, 2007
Abcde Lube
900
800
700
600
Abcdefg
123456
500
400
Lorem ipsum
dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh
euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.
Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper
suscipit lobortis nisl ut aliquip ex ea commodo consequat.
300
200
100
0
January
February
March
April
Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam non
ummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat
Cover
46
Co-Branding
Co-Branding
Co-Branding
Vertical Display
Often, Jiffy Lube will work with another
company on a promotion to raise awareness
of both brands while sharing the involved cost.
ABC
Company
ABC
Company
48
Horizontal Display
ABC
Company
ABC
Company
Co-Branding
Co-Branded Clear Space
Vertical Display
ABC
Company
ABC
Company
49
Horizontal Display
ABC
Company
ABC
Company
Appendix 1
Appendix:
1 The Branding Zone Guidelines
Variable artwork
Fixed artwork
concept zone.
51
marketing communications.
w
2 7/10w
52
Horizontal Pieces
(i.e. billboards, horizontal mass mail,
newspaper footer)
53
Vertical Pieces
(i.e. vertical mass mail, newspaper
strips)
54
1.
55
2.
Lube logo.
3.
4.
Exceptions Print
56
$ XX off
Exceptions Web
When designing Jiffy Lube branded web sites,
a Branding Zone featuring the Jiffy Lube logo on
the left-hand side can be used at the top of
the web page.
Exceptions Web
$ XX off
57
Appendix 2
Appendix:
2 Approval Process
Approval Process
The Jiffy Lube Franchise agreement states
P
rior to production, Requestor (Franchisee
or their designated agency) must submit all
Approved as submitted;
and resubmitted
Materials will be deemed approved if
of the page.
15 business days.
* We will endeavor to provide feedback in a shorter timeframe however we recommend that you allow 15 business days as a general rule.
59