Eyoel Bulti Terfassa

Campus Address: 507 W Pierce St# Apt # 23 – Macomb, Illinois 61455

ssr101691@yahoo.com
EB-Terfassa@wiu.edu
Education
Masters of Business Administration – MBA- DS Con (Expected Dec 2010)
Western Illinois University, Macomb, Illinois
GPA: 4.00/4.00
Bachelor of Arts – Economics (July 2003)
Addis Ababa University – Addis Ababa, Ethiopia
Outstanding student of the year for non academics performance
Outstanding freshman student of the year
GPA: 3.23/4.0
Professional Experience
Senior Area Business Manager /Shell Accredited/ 10/10/2003 - 8/1/2009
*(Nov 2008 Shell sold its business interest to Oilibya; Libyan owned Oil company)
Duties and responsibilities:
• Carried out all interface management with retail Outlets
• Harmonized the objectives and activities of retailers with other support functions e.g. Lubricants, Distribution and Suppliers,
and maximize integrated site profitability and performance.
• Provided site level input into the regional business plan; established a business plan for each site and for the overall
business in the area and delivered the agreed targets for the group of sites (sales, margin, costs, etc.)
• Managed the contract in place between the Company and retailers and ensured retailers’ compliance at all times.
• Developed retailers and continually evaluated their competencies by organizing on the job and other relevant trainings and
courses.
• Ensured the implementation of the Retail Customer Value Proposition (RCVP), maintained market awareness, e.g., trends,
competitor activities and initiatives and integrated marketing and planning activities. Implemented on-site promotions.
• Ensured that the government’s and the company’s Health, Safety, Security and Environment policies, standards and
procedures are strictly adhered to and ensured that the operation at each outlet did not cause any injury to people/property
in any form.
• Managed trade debt at site level, assessed the credit worthiness of all retailers and assured site-by-site compliance on
defined plans and controls for credit, guarantees and contracts to minimize the company’s exposure to financial risks.
• Identified changes needed in the layout of installations & coordinated with Engineering. Promoted and ensured HSSE
(Health, Safety, Security and Environment) standards compliance at each site.
Extras & Projects
• Monitored leakage status of 400 fuel tanks on monthly basis in collaboration with a leakage monitoring institution in the
Philippines.
• Developed and periodically updated a business continuity plan for Shell Ethiopia Limited
• Developed and periodically updated a salary research document for the Shell Workers Union
• Served as a vice Chairman of a housing cooperative in which I have been involved in managing the construction
process of 12 housing units
• Participated in fund raising walk for disabled children – Chesire Walk (2004-2008)
• Have been a permanent contributing member of the Red Cross Society of Ethiopia
Graduate Assistant / / 8/28/2009-Present
Western Illinois University
• Library research, proposal writing, data collection, data analysis, collaborating with faculty in preparing publications
• Work assignments which are non-classroom/teaching related
• Technical/support services
• Classroom support such as grading, tutoring, preparation of class materials, etc.

Trainings

Aug 6- Aug 7, 2007 Advanced Presentation Skills: Addis Ababa, Ethiopia

Mar 15 –Mar 16, 2007
Aug 8, 2006 - Aug 9, 2006
Aug 16, 2005 - Aug 17, 2005
Jul 6, 2005 - Jul 8, 2005
Jun 28, 2005 - Jun 30, 2005
Mar 17, 2005 - Mar 18, 2005
Jun 16, 2004 - Jun 19, 2004
Jun 15, 2004 - Jun 17, 2004
Skill Focus Consultant, Malaysia
Finance For Non Finance: Addis Ababa, Ethiopia
Treasury Manager, Shell Ethiopia
Team Building and Personal Effectiveness: Addis Ababa, Ethiopia
Skill Focus Consultant, Malaysia
Communications and Presentation Skills
Wro. Mulumebet Dagnew, A.A.
Statistical Inventory Reconciliation Analysis Kick off Training
Shell South Africa and Shell International
Health, Safety, Security and Environment training
HSSE Implementer East region, Sudan
Lubricants Technical Training: Addis Ababa, Ethiopia
Shell South Africa, South Africa
Retail Planning and Business Performance: Addis Ababa, Ethiopia
Shell African Retail Academy, SA
Negotiation Skills: Addis Ababa, Ethiopia
Negotiation International, London
 Feb 16, 2004 - Feb 19, 2004 Area Business Managers Workshop: Addis Ababa, Ethiopia
Shell African Retail Academy, SA
Publications
• The law of Transaction Volumes- July 2010 Publication – Ref:
http://m10.cgpublisher.com/proposals/150

** Technically proficient in MS Office, MS Publisher, XLminer, XLsolver, Minitab, SAS statistical Softwares.