W ILLIAM E.

S HORE
903 Oxmoorwoods Parkway ~ Louisville, KY 40222
502-314-9030 Bill_Shore@Hotmail.com

QUALIFICATIONS
Results-driven and highly organized SAP Basis consultant with extensive experience in designing and
optimizing IT solutions and twelve years of successfully implementing a full range of SAP products
spanning from the manufacturing, durable goods, medical and defense industries. Demonstrated keen
ability to size projects and realize the clients underlying needs, quickly developing solutions, saving the
client time and money. Ability to communicate with all levels from front line to CEO, interpreting
technical concepts for non-technical users and clearly conveying information. Solid portfolio and proven
track record of success working with diverse and high profile clients such as Baylor College of Medicine,
Fuji Film USA, IRS, Northrop Grumman Corporation, and the Brown-Forman Corporation. Core
experience includes:
• Five years of SAP NetWeaver Implementation experience.
• Twelve years of UNIX experience across Solaris, AIX, Tru64 and HP/UX platforms.
• Fifteen years of Oracle experience and five years of MS SQL Server experience.
• Five years of project management experience.

TECHNOLOGY
Hardware: SUN SPARC Enterprise T5240, T5140, and 4500 Servers; IBM 390, RS/6000, p650, p630,
p570, System p5 595, System X X86 and HS20 Blade Servers; IBM 3494 Automated Tape Library and
IBM 3590 Tape Subsystem; Windows 2008, 2005, 2003 and NT Servers; IBM DS6800, DS4800 and
N3000 Storage Systems; EMC Symmetrix, and Clariion Storage Systems.
Software: SAP NetWeaver 7.0, SAP NetWeaver 04, Business Warehouse, Tivoli Storage Manager, Vertex
Sales Tax Q Series, Veritas Backup EXEC, IBM’s WebSphere and Cross Worlds Connector, and IBM
Clustering HACMP 5.2.
Languages: ABAP, BASIC, COBOL, C, PL/SQL
SAP Products: SAP NetWeaver 7.0 SR3 Components, SAP NetWeaver 2004s, SR2, ECC 6.0 EhP3,
ECC 6.0 EhP4 and 5.0, Enterprise Portal 7.0, AS ABAP, AS Java, BI Java, BI 7.0, EPC, MI, PI 7.0, Web
Dispatcher, SRM 4.0, SCM 5.0, CRM 3.0, JDI, NWDI, ITS 6.20, SAP R/3 Server (3.1H, 4.0B, 4.5B,
4.6C and 4.70), Web Application Server 6.40, Business Warehouse 3.5, Business Intelligence 7.0, PI/XI
3.0 and 7.0, Solution Manager 7.0 EhP1, 4.0 and 3.2, Wily Interscope 7.0 and 8.1, TREX 7.0 and 6.1,
cProject Suite, SAP J2EE 6.40 and SAP Enterprise Portal 6.0 SR2
Operating Systems: Sun Solaris, AIX 5L, Windows 2008 2005 and 2003, MVS/ESA, OS/390,
COMPAQ Tru64
Databases: ORACLE 10i and 9i, DB/2, IMS/DB and Microsoft SQL Server 2003/2005 Enterprise x64.

PROFESSIONAL EXPERIENCE
BAYLOR COLLEGE of MEDICINE 2009-2010
Senior Basis Administrator – SAP NetWeaver 7.0 Business Information System Implementation
• Implementation of SAP NetWeaver 7.0 Business Information System at the Houston Texas Medical
Facility. BI Components included; AS ABAP, AS Java, BI, BI Java and Enterprise Portal
Connections.
• Installation of SAP ABAP and Java Support Stacks
• Deployment of Java Applications
• Basis Administration: Load Balancing of Resources, Setup of External System Linkages,
Performance Monitoring, SAP BI and Database Tuning
• Configuration and activation of the BI Administration Cockpit and Technical Business Content
WILLIAM E. SHORE Page Two

PROFESSIONAL EXPERIENCE

NORTHROP GRUMMAN 2007-2009

Senior Basis Administrator - GCSS Army F/T Phase II Implementation
• Installation of the SAP NetWeaver 7.0 and 7.1 Components at the Richmond Facility: ECC 60 EhP4,
EP, SCM 5.0, MI, AS ABAP, AS Java, DI, PI, BI, BI Java, EP Core, Web Dispatcher, Solution
Manager 7.0 and IDES SAP ERP 6.0 with DFPS 6.03
• Implementation of Solution Manager’s E2E Diagnostics, Centralized Monitoring, Wily InterScope
Diagnostic tools, Service Desk, ChaRM and Maintenance Optimizer
• Application of SAP ABAP and Java Support Stacks and Implementation of Java Applications
• Basis Administration: Load Balancing of Resources, Setup of External System Linkages, High
Availability Management, Performance Monitoring, SAP R3 Tuning, Database and OS Tuning

NORTHROP GRUMMAN 2006-2007

Senior Basis Administrator - GCSS Army F/T Production Environment Implementation
• Installation of the SAP NetWeaver 2004 Components at the Huntsville Redstone Arsenal: ECC 6.0,
EP, MI, AS ABAP, AS Java, DI, EPC, XI, Web Dispatcher and Solution Manager 4.0
• Implementation of Single Sign-on and SSL
• Application of SAP ABAP and Java Support Stacks and Implementation of Java Applications
• System Landscape Directory Setup and Administration
• Basis Administration: Load Balancing of Resources, Setup of External System Linkages, High
Availability Management, Performance Monitoring, SAP R3 Tuning, Database and OS Tuning
• Database installations, upgrades, support and tuning

FUJI FILM USA 2004-2006

Lead Basis Analyst Responsible for System Architecture and Installation
• Upgraded SAP ERP 4.7 to ERP Central Component 5.0, Installed SAP NetWeaver 04 Components:
SAP Business Warehouse 3.5, SAP J2EE 6.40, WAS 6.40, SAP Solution Manager 3.2, XI 3.0 and
TREX 6.1.
• Implemented and administered corrections and transported system utilizing workflow.
• Defined and Maintained the SAP Systems Landscape Architecture.
• Engaged in SAP Basis Administration activities including applying required SAP Support Packages,
kernel patches, OSS Notes, and Oracle patches as well as providing post processing activities, AIX
tuning and problem resolution.
• Managed and installed hardware environments such as IBM p650 p630 and p570 Servers, AIX
Version 5x, HMC, HACMP, Windows 2003 Servers, EMC Symmetrix, and Clariion Storage Systems
INTERNAL REVENUE SERVICE 2003-2004
Lead Basis Analyst Responsible for System Architecture and SRM Installation
• Installed SAP Web Server 6.20 SRM4.0 / ITS 6.20/ Oracle 9i/ BugsEye 3.8/ eMerge 3.8 / Solution
Manager 3.1/ Java Connector/ SAPJ2EE 6.20 and Business Connector 4.0.1.
• Maintained SAP Security for the Web Application Server and eCatalog System.
• Applied required SAP Support Packages, kernel patches, OSS Notes, and Oracle patches, providing
post processing activities, administered transport system and problem resolution.
• Tuned hardware environment including SUN Solaris 8 Sunfire V440 Servers and Windows 2000
Servers.
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PROFESSIONAL EXPERIENCE

NORTHROP GRUMMAN 2001-2003

Senior Basis Administrator
• Installed SAP Web Server 6.10 EBP/ CRM 3.0 / ITS 6.10/ EVC Release 1/ BugsEye 3.2/ and
Business Connector 4.0.1.
• Implemented SAP BW 3.0B System using SAP Web Server 6.20
• Established and maintained connections between SAP R3 and IBM’s Cross Worlds Connector.
• Provided upgrade assistance for the Quality Assurance and Production SAP R/3 4.0B Environment to
a SAP R/3 4.6C. Activities included applying required SAP Support Packages, kernel patches, and
OSS Notes, upgrading Oracle database from 8.0.5 to 8.0.6, upgrading R/3 System, providing post
processing activities and problem resolution.
• Installed DI 4.6/C1 add-on to SAP R/3 4.6C.
• Performed SAP Basis Administration Activities.
• Implemented Disaster Recovery Plan for SAP R/3 4.6C using ORACLE 8i Hot Standby Database and
Stand Alone ORACLE 8i Database.

FUJI FILM USA 2001

Lead SAP Basis Administrator Responsible for Training In-house Basis Personnel
• Basis Administration for a SAP ERP 3.1H System and a SAP HR 4.5 B System
• Tuning of hardware environment composed of DEC Alpha 4000 and 4100 Servers
• Performed Oracle Upgrades
• Installed the SAP Archive Information Server and Implemented Data Archiving for SAP
Consolidation.
BROWN-FORMAN CORPORATION 2000
Senior SAP Basis Administrator
• Implemented SAP HR 4.5B on SUN hardware, Sun Solaris, Oracle, EMC.
• Prepared technical documentation, management summaries and established policies and procedures
for the Production SAP HR environment.
• Provided Basis and Database Administration functions across the three tier SAP R/3 landscape.
• Performed routine transports and enforced appropriate change control procedures.
• Executed database copies from the production to the quality assurance system as necessary to ensure
accurate functional testing in the quality assurance environment.
• Applied SAP Hot Packages, kernel updates and OSS Notes as required.
• Successfully designed and implemented a Disaster Recovery Plan for HR 4.5B.
BROWN-FORMAN CORPORATION 1999-2000
SAP Project Manager for BW Implementation
• Provided full-cycle planning and implementation working closely with end-users and IT executives
during the design, development, installation, troubleshooting, and training stages.
• Implemented the standard SAP three tier landscape for BW 1.2B on SUN Hardware.
• Installed and activated SAP Business Content.
• Performed routine transports and enforced appropriate change control procedures.
• Copied the Production BW System to the Quality Assurance System as required to ensure accurate
functional testing in the Quality Assurance environment.
• Applied SAP Hot Packages, kernel updates and OSS Notes as required.
• Implemented the BW Disaster Recovery Plan.

BROWN-FORMAN CORPORATION 1997-1999

SAP Basis Administrator
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EDUCATION
UNIVERSITY OF LOUISVILLE, Louisville, KY
Bachelor of Science in Business Administration

SAP EDUCATION
· SAP BC305 Advanced R/3 System Administration · BC110 - R/3 Correction and Transport
· SAP BC315 R/3 Workload Analysis · SAP BC325 Workbench Organizer
· SAP BC400 Workbench Overview · SAP BC340 Going Live
· SAP BC360 Technical Core Competence (Oracle) · SAP BC505 Database Administration Oracle
· SAP BW205 Business Information Warehouse · SAP BW210 Business Information Warehouse System
Analysis Configuration
· SAP TABW90 Business Information Warehouse · JSB10 - R/3 BC010 SAP Architecture
Technical Analysis
· BC020 - R/3 Administration · JSB25 - ABAP Programming
· SAP ITSO50 SAP Internet Transaction Server · SAP AP010 SAP APO Overview
· SAP 555 Live Cache Administration · BC355 - APO System Administration
· TSLM10 - SAP Solution Manager: Technical · SAP SMI310 SAP Solution Manager Implementation Tools
Implementation
· HP-UX 10.0 Performance Tuning
BASIS ADMINISTRATION EXPERIENCE
• Installation of SAP NetWeaver 7.0 and 7.1 components: ECC, PI, AS ABAP, AS Java, BI Java, BI,
DI, EPC, EP, MI, Solution Manager and Web Dispatcher
• Installation of SAP NetWeaver 04 Components: ECC 5.0, EP5.0, SAP Business Warehouse 3.5, SAP
J2EE 6.40, SAP Solution Manager 3.2, XI 3.0 and TREX 6.1
• Installation of SAP Web Application Server 6.40 / SRM4.0 / ITS 6.20/ Oracle 9i/ BugsEye 3.8/
eMerge 3.8 / Solution Manager 3.2/ Java Connector, SAPJ2EE 6.40 and SAP Enterprise Portal 5.0
• Installation of SAP Web Server 6.10 EBP/CRM 3.0 /ITS 6.10
• Installation of SAP R3 Server versions (3.1H, 4.0B, 4.5B, 4.6C and 4.70) and SAP R/3 HR 4.5B
• Installation of SAP Business Warehouses 1.2B, 2.1C, 3.0B, 3.5 and BI 7.0
• SAP System Migrations and Upgrades
• Application of SAP Java Support Stacks and Implementation of Java Applications
• Basis Administration: Load Balancing of Resources, Setup of External System Linkages, High
Availability Management, Performance Monitoring, SAP R3 Tuning, Database and OS Tuning
• Define and Maintain the SAP Systems Landscape Architecture
• System Landscape Directory Setup and Administration
• STMS Setup and Administration
• Implementation of Solution Manager’s E2E Diagnostics, Centralized Monitoring, Wily InterScope
Diagnostic tools and Maintenance Optimizer
• Routine SAP System Maintenance and Application of Support Stacks
• Report Distribution and Spool Management
• Business Analysis and Systems Integration
• Experienced in Project Management, Evaluations and Acquisitions
• Business Continuity and Implementation Planning
• SAP System Stress and Regression Testing, and Problem Resolution
• Database installations, upgrades, support and tuning
• Conducted strategic planning for software needs and maintaining most current version
• Establishment of Quality Control and Production Turnover Procedures
• Data Modeling and Database Administration
• Implementation of Disaster Recovery Plans for SAP Systems using ORACLE Hot Standby and
Stand-Alone Databases